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244cture, planning, maintenance, treatment, testing, and skilled people working behind the scenes every day.</span></p> 245<p dir="ltr"><span> </span></p> 246<h2 dir="ltr"><span>Water Supports Daily Life</span></h2> 247<p dir="ltr"><span>Water is part of almost every routine. We use it to brush our teeth, cook breakfast, wash clothes, clean homes, take medicine, care for children, and keep pets healthy. Schools, clinics, restaurants, farms, fire departments, manufacturers, and local businesses all depend on water too.</span></p> 248<p dir="ltr"><span>A day without water would not just be inconvenient. It would affect health, safety, comfort, and the local economy. Even short service interruptions can remind us how much we rely on the systems that deliver clean, safe water.</span></p> 249<h2 dir="ltr"><span>Water Infrastructure Works Quietly</span></h2> 250<p dir="ltr"><span>Most water infrastructure is not something people see every day. Pipes are underground. Treatment processes happen out of sight. Pumps, tanks, valves, meters, and monitoring systems do their work quietly.</span></p> 251<p dir="ltr"><span>Because so much of the system is hidden, it can be easy to forget how much it takes to keep water moving. Water systems must collect or access water, treat it, test it, store it, distribute it, maintain pressure, repair breaks, respond to emergencies, and plan for future needs.</span></p> 252<p dir="ltr"><span>That work takes investment, training, and constant attention.</span></p> 253<h2 dir="ltr"><span>Water Teams Keep Communities Moving</span></h2> 254<p dir="ltr"><span>Water operators, utility staff, field crews, customer service teams, engineers, managers, and emergency responders all help keep water service reliable. They work in all weather. They respond to leaks, line breaks, equipment issues, storms, outages, and customer concerns.</span></p> 255<p dir="ltr"><span>Many of these professionals do their jobs with little public attention, but their work touches every home and business in the community.</span></p> 256<p dir="ltr"><span>Imagine a Day Without Water is a good time to thank the people who keep water flowing. Their work supports public health, fire protection, schools, local businesses, and everyday life.</span></p> 257<h2 dir="ltr"><span>Small Habits Help Protect Water</span></h2> 258<p dir="ltr"><span>
258Protecting water is not only about large infrastructure projects. Daily habits matter too.</span></p> 259<h3 dir="ltr"><span>Here are a few ways households can help:</span></h3> 260<ul> 261<li><span>Fix leaks quickly.</span></li> 262<li>Do not pour grease, chemicals, paint, or medication down the drain.</li> 263<li>Use water wisely indoors and outdoors.</li> 264<li>Keep wipes, paper towels, and trash out of toilets.</li> 265<li>Report suspected leaks, water main breaks, or unusual water conditions.</li> 266<li>Read your water quality report.</li> 267<li>Learn where your water comes from.</li> 268</ul> 269<p dir="ltr"><span>These simple steps help protect local systems and reduce unnecessary strain.</span></p> 270<h2 dir="ltr"><span>A Reliable Water Future Takes Planning</span></h2> 271<p dir="ltr"><span>Communities change over time. Equipment ages. Weather patterns shift. Populations grow. Costs increase. Water systems must plan ahead so that service remains safe and reliable for future generations.</span></p> 272<p dir="ltr"><span>That planning may include maintenance, upgrades, conservation programs, emergency preparedness, source water protection, technology improvements, and public education. It also includes helping customers understand why water service has value.</span></p> 273<p dir="ltr"><span>Water is not just something that comes from a faucet. It is a public health service, an emergency response tool, an economic driver, and a foundation for daily life.</span></p> 274<h2 dir="ltr"><span>Take a Moment to Notice the Tap</span></h2> 275<p dir="ltr"><span>This October, take a moment to notice how often you use water in a single day. Count the times you turn on a faucet, flush a toilet, wash your hands, make food, clean up, water a pet, or fill a bottle.</span></p> 276<p dir="ltr"><span>It will not take long to see the point.</span></p> 277<p dir="ltr"><span>A day without water would change everything. That is why the water we have, and the people who help provide it, deserve our attention and appreciation every day.</span></p> 278<h2 dir="ltr"><span>References / Resources:</span></h2> 279<p dir="ltr"><span><a href="https://thevalueofwater.org/imagineaday" title="The Value of Water Campaign - Imagine a Day Without Water. What Would You Do?"> The Value of Water Campaign - Imagine a Day Without Water. What Would You Do?</a><br /></span></p> 280<p dir="ltr"><span><a href="https://thevalueofwater.org/" title="The Value of Water Campaign"> The Value of Water Campaign</a><br /></span></p> 281<p dir="ltr"><span><a href="https://www.epa.gov/water-infrastructure" title="EPA - Water Infrastructure">EPA - Water Infrastructure</a><br /></span></p> 282<p dir="ltr"><span><a href="https://drinktap.org/" title="AWWA - DrinkTap.org">AWWA - DrinkTap.org</a><br /></span></p> 283<p dir="ltr"><span><a href="https://uswateralliance.org/" title="US Water Alliance - One Water, One Future.">US Water Alliance - One Water, One Future.</a><br /></span></p> 284<h2 dir="ltr"><span>Want to Learn More?</span></h2> 285<p dir="ltr"><span><a href="https://www.epa.gov/watersense" title="EPA - WaterSense">EPA - WaterSense</a><br /></span></p> 286<p dir="ltr"><span><a href="https://nrwa.org/" title="NRWA">NRWA</a><br /></span></p> 287<p dir="ltr"><span><a href="https://water.org/" title="Water.org">Water.org</a><br /></span></p> 288<p dir="ltr"><span><a href="https://www.usgs.gov/special-topics/water-science-school" title="USGS Water Science School">USGS Water Science School</a><br /></span></p> 289<p dir="ltr"><span><a href="https://www.cdc.gov/drinking-water/" title="CDC - Drinking Water">CDC - Drinking Water</a><br /></span></p> 290<h2 dir="ltr"><span>For Kids / Family Activity:</span></h2> 291<h3 dir="ltr"><span>
291A Day Without Water Journal</span></h3> 292<p dir="ltr"><span>Ask kids to keep a simple tally for one morning of every time they use water. Include brushing teeth, flushing, washing hands, drinking, cooking, pet care, cleaning, and school bottles. Then talk about what would change if the tap did not work for one day.</span></p> 293<p dir="ltr"><span><a href="https://thevalueofwater.org/imagine-resources" title="Imagine a Day Without Water - Resources">Imagine a Day Without Water - Resources</a><br /></span></p> 294<p dir="ltr"><span><a href="https://www.usgs.gov/special-topics/water-science-school" title="USGS Water Science School">USGS Water Science School</a><br /></span></p> 295</div> 296 297 298 299 </div> 300 </div> 301 <!-- no documents --> 302 </div> 303 </div> 304 305 <div id="sidebar" class="col-sm-4 col-lg-3"> 306 <!-- 307 <div class="widget" id="widget_search"> 308 <form method="get" action="search" class="search"> 309 <div class="form-group"> 310 <label for="search_terms" class="sr-only">Search</label> 311 <input type="text" value="" name="search_terms" id="search_terms" class="s form-control" placeholder="Search this website …"> 312 </div> 313 <button type="submit" class="btn btn-primary btn-search"><span class="sr-only">Search</span><span class="glyphicon glyphicon-search"></span></button> 314 </form> 315 </div> 316 --> 317 318 <div class="widget" id="widget_user_links"> 319 320 <a href="/bill-payment" class="btn btn-lg btn-block btn-success text-uppercase btn-payment">Bill Payment</a> 321 322 323 324 <a href="/water-quality-report" class="btn btn-lg btn-block btn-info btn-small-text">Water Quality Report</a> 325 326 327 </div> 328 <!-- no sidebar. --><div id="widget_alerts" class="widget"> 329<h2 class="h4 bg-danger text-white">Alerts</h2> 330<div class="alerts-item"> 331<h3 class="h5"><a href="/alerts" title="Maintenance: Hwy 107" class="text-danger">Maintenance: Hwy 107</a></h3> 332<p class="byline post-info"><span class="date time published">October 08, 2026</span> </p> 333 334<!-- 335<p> 336Crews are currently performing maintenance work in the area of South Central School on Highway 107. Customers in the surrounding area may experience low water pressure and/or temporary water outage... 337<a href="/alerts" class="more-link">[more...]</a> 338</p> 339--> 340 341</div> 342<div class="alerts-item"> 343<h3 class="h5"><a href="/alerts" title="Office Hours" class="text-danger">Office Hours</a></h3> 344<p class="byline post-info"><span class="date time published">September 09, 2026</span> </p> 345 346<!-- 347<p> 348Reminder: Our office hours are Monday-Thursday 7AM-5:30PM 349<a href="/alerts" class="more-link">[more...]</a> 350</p> 351--> 352 353</div> 354 355 <p> 356 357<a href="/subscribe" class="btn btn-lg btn-block btn-danger" rel="nofollow" role="button">Sign Up for Alerts</a> 358 359 </p> 360 <p class="text-center" style="margin: 0;"> 361 362 <a href="/unsubscribe.html">Unsubscribe</a> 363 364 </p> 365</div> 366<div id="widget_weather" class="widget"> 367 <table class="wp_wunderground caption-top" style="width: 100%;"> 368 <caption style="padding: 0 0;">Local Weather</caption> 369 <thead> 370 <tr> 371 <th scope="col" style="width: 33.33%; text-align: center; padding-bottom: 8px;">Today</th> 372 <th scope="col" style="width: 33.33%; text-align: center; padding-bottom: 8px;">Tomorrow</th> 373 <th scope="col" style="width: 33.33%; text-align: center; padding-bottom: 8px;">Saturday</th> 374 </tr> 375 </thead> 376 <tbody> 377 <tr> 378 <td class="wp_wunderground_"> 379 <img src="/imgD/weatherbit_icons/c02d.png" aria-hidden="true" alt="" style="width:40px"> 380 <div class="wp_wund_conditions">Few clouds</div> 381 80°/54° 382 </td> 383 <td class="wp_wunderground_"> 384 <img src="/imgD/weatherbit_icons/c04d.png" aria-hidden="true" alt="" style="width:40px"> 385 <div class="wp_wund_conditions">Overcast clouds</div> 386 81°/56° 387 </td> 388 <td class="wp_wunderground_"> 389 <img src="/imgD/weatherbit_icons/t02d.png" aria-hidden="true" alt="" style="width:40px"> 390 <div class="wp_wund_conditions">Thunderstorm with rain</div> 391 73°/60° 392 </td> 393 </tr> 394 </tbody> 395</table> 396 </div> 397 </div> 398 399 </div> 400 </div> 401 402<!-- Alert Modal (single) --> 403 404
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419 420 <div class="modal fade" id="modal_alert_automatic" tabindex="-1" aria-labelledby="alerts_label_135636" aria-hidden="true" data-alert-id="135636"> 421 <div class="modal-dialog modal-lg modal-dialog-centered"> 422 <div class="modal-content modal-danger"> 423 <div class="modal-header bg-danger text-white"> 424 <h3 class="modal-title" id="alerts_label_135636" style="margin-left: 24px;">Alert</h3> 425 <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button> 426 </div> 427 <div class="modal-body text-center"> 428 <span class="alert-icon btn btn-danger text-uppercase"><span class="visually-hidden">Alerts</span><span class="fa fa-exclamation"></span></span> 429 <div class="alerts-item"> 430 <h2><a href="alerts" class="text-danger">Maintenance: Hwy 107</a></h2> 431 <p class="byline post-info"><span class="date time published">October 08, 2026</span> </p> 432 <p data-pm-slice="1 1 []"><span>Crews are currently performing maintenance work in the area of South Central School on Highway 107. Customers in the surrounding area may experience low water pressure and/or temporary water outages until the work is completed.</span></p> 433<p><span>We apologize for any inconvenience this may cause and appreciate your patience and understanding. </span></p> 434 </div> 435 </div> 436 <div class="modal-footer justify-content-center"> 437 <button type="button" class="btn btn-white border" data-bs-dismiss="modal">Ok, Got It!</button> 438 </div> 439 </div> 440 </div> 441 </div> 442 443<!-- Alerts Modal --> 444<div class="modal fade" id="modal_alerts" tabindex="-1" aria-labelledby="alerts_label" aria-hidden="true"> 445 <div class="modal-dialog modal-lg modal-dialog-centered"> 446 <div class="modal-content modal-danger"> 447 <div class="modal-header bg-danger text-white"> 448 <h3 class="modal-title" id="alerts_label" style="margin-left: 24px;">Alerts</h3> 449 <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button> 450 </div> 451 <div class="modal-body text-center"> 452 <div class="alerts-item"> 453<h2><a href="/alerts" class="text-danger">Maintenance: Hwy 107</a></h2> 454<p class="byline post-info"><span class="date time published">October 08, 2026</span> </p> 455<p data-pm-slice="1 1 []"><span>Crews are currently performing maintenance work in the area of South Central School on Highway 107. Customers in the surrounding area may experience low water pressure and/or temporary water outages until the work is completed.</span></p> 456<p><span>We apologize for any inconvenience this may cause and appreciate your patience and understanding. </span></p> 457</div> 458<div class="alerts-item"> 459<h2><a href="/alerts" class="text-danger">Office Hours</a></h2> 460<p class="byline post-info"><span class="date time published">September 09, 2026</span> </p> 461<p><strong>Reminder: Our office hours are Monday-Thursday 7AM-5:30PM</strong></p> 462</div> 463<div class="alerts-item"> 464<h2><a href="/alerts" class="text-danger">New Water Rates / Annual Flushing </a></h2> 465<p class="byline post-info"><span class="date time published">July 13, 2026</span> </p> 466<ul> 467<li>New water rates are now in effect for water bills due 7/20 (see Rates & Policies Page for new rates). </li> 468<li>The Districts' Annual Flushing Program will begin this week and will continue for the month of July. Customers may experience low pressure periodically.</li> 469<li>Reminder: Effective June 1 2026, our office hours are Monday-Thursday, 7:00AM-5:30PM. </li> 470</ul> 471<p>Have A Happy and Safe Summer!</p> 472</div> 473<div class="alerts-item"> 474<h2><a href="/alerts" class="text-danger">New Office Hours</a></h2> 475<p class="byline post-info"><span class="date time published">April 17, 2026</span> </p> 476<p>We’re excited to announce extended hours to better serve you!</p> 477<p>Starting June <span>1, </span>2026, Chuckey Utility District office will be open Monday–
477Thursday from 7:00 AM to 5:30 PM and closed on Fridays.</p> 478<p>These new hours are designed to give you more flexibility to take care of your utility needs during the week. As always, we appreciate the opportunity to serve our community!</p> 479<p>Reminder: Payments can be made online or dropped in the night-drop anytime!</p> 480</div> 481<div class="alerts-item"> 482<h2><a href="/alerts" class="text-danger">â ï¸ Fake Alert Circulating: No Boil Water Advisory</a></h2> 483<p class="byline post-info"><span class="date time published">February 04, 2026</span> </p> 484<p>It has been brought to our attention that a Boil Water Advisory for Chuckey Utility District is circulating. This is <strong>FAKE</strong>. We are <strong>NOT</strong> under a Boil Water Advisory. If you have any questions, please call the office at 423-639-6362. </p> 485</div> 486<div class="alerts-item"> 487<h2><a href="/alerts" class="text-danger">Inclement Weather: No Disconnections </a></h2> 488<p class="byline post-info"><span class="date time published">February 02, 2026</span> </p> 489<p class="isSelectedEnd"><span>Due to inclement weather, disconnections for non-payment will not take place today, February 2, 2026.</span></p> 490<p><span>Please review your account for any outstanding balance and make a payment as soon as possible to avoid future service interruptions.</span></p> 491<p><span>Thank you and stay safe. </span></p> 492</div> 493<div class="alerts-item"> 494<h2><a href="/alerts" class="text-danger">Disconnections for Non-Payment</a></h2> 495<p class="byline post-info"><span class="date time published">January 26, 2026</span> </p> 496<p>Disconnections for non-payment will begin Monday, February 2, 2026. Payments CANNOT be made online once you are disconnected. To utilize the online payment portal, please do so before 8am on Monday, February 2. </p> 497</div> 498<div class="alerts-item"> 499<h2><a href="/alerts" class="text-danger">Office Closure</a></h2> 500<p class="byline post-info"><span class="date time published">January 12, 2026</span> </p> 501<p>The office will be closed Monday, January 19, 2026 in observance of Martin Luther King, Jr Day. </p> 502</div> 503<div class="alerts-item"> 504<h2><a href="/alerts" class="text-danger">Office Closure</a></h2> 505<p class="byline post-info"><span class="date time published">December 30, 2025</span> </p> 506<p>The office will be closing early at 2PM on December 31, 2025 and CLOSED on January 1, 2026. Have a safe and Happy New Year from Chuckey Utility District! </p> 507</div> 508<div class="alerts-item"> 509<h2><a href="/alerts" class="text-danger">Office Closure/Disconnections For Non-Payment</a></h2> 510<p class="byline post-info"><span class="date time published">December 15, 2025</span> </p> 511<p>The office will be closed December 24-26th, 2025. Disconnections for non-payment will begin December 30, 2025. Payments <strong>CANNOT</strong> be made online if you are disconnected for non-payment. To utilitze the online payment portal, please do so before 8am on December 30, 2025.</p> 512</div> 513<div class="alerts-item"> 514<h2><a href="/alerts" class="text-danger">Office Closure/Disconnections For Non-Payment</a></h2> 515<p class="byline post-info"><span class="date time published">November 25, 2025</span> </p> 516<p>The office will be closed Thursday, November 27, 2025 and Friday, November 28, 2025. Disconnections for non-payment will begin Monday, December 1, 2025 at 8AM. Payments CANNOT be made online once disconnected for non-payment as the office is not notified. To utilize the online payment portal, please do so before 8am on Monday, Dec. 1, 2025. </p> 517</div> 518<div class="alerts-item"> 519<h2><a href="/alerts" class="text-danger">Coat & Toy Drive </a></h2> 520<p class="byline post-info"><span class="date time published">November 20, 2025</span> </p> 521<p>There is a Coat & Toy drop-box located in our office lobby, accepting gently used coats, hats, gloves, scarfs and any clothing. As well as non-perishable items, canned goods, personal hygiene items and unwrapped toys. </p> 522</div> 523<div class="alerts-item"> 524<h2><a href="/alerts" class="text-danger">Office Closure/Disconnections For Non-Payment</a></h2> 525<p class="byline post-info"><span class="date time published">August 26, 2025</span> </p> 526<ul> 527<li>The office will be closed Monday, September 1, 2025 in observance of Labor Day.</li> 528<li>Disconnections for non-payment will begin Tuesday, September 2, 2025 at 8AM. Payments CANNOT be made online if you are disconnected for non-payment. To utilize the online payment portal, please do so before Tuesday, Sep. 2 at 8AM. </li> 529</ul> 530</div> 531<div class="alerts-item"> 532<h2><a href="/alerts" class="text-danger">New Water Rates/Annual Flushing </a></h2> 533<p class="byline post-info"><span class="date time published">July 07, 2025</span> </p> 534<ul> 535<li>New water rates are now in effect for water bills due 7/20 (see Rates & Policies Page for new rates). </li> 536<li>The Districts' Annual Flushing Program will begin this week and will continue for the month of July. Customers may experience low pressure periodically.</li> 537</ul> 538<p>Have A Happy and Safe Summer!</p> 539</div> 540<div class="alerts-item"> 541<h2><a href="/alerts" class="text-danger">Office Closure</a></h2> 542<p class="byline post-info"><span class="date time published">April 03, 2025</span> </p> 543<p>
543The office will be closed Friday, April 18, 2025 in observance of Good Friday.</p> 544</div> 545<div class="alerts-item"> 546<h2><a href="/alerts" class="text-danger">DIsconnections for Non-Payment</a></h2> 547<p class="byline post-info"><span class="date time published">March 28, 2025</span> </p> 548<p>Disconnections for non-payment will begin Tuesday, April 1, 2025. If you are disconnected for non-payment, you CANNOT pay online. To utilize the online payment portal, please do so before 8AM on Tuesday, April 1, 2025. </p> 549</div> 550<div class="alerts-item"> 551<h2><a href="/alerts" class="text-danger">Office Closure/Disconnections For Non-Payment</a></h2> 552<p class="byline post-info"><span class="date time published">November 26, 2024</span> </p> 553<p>The office will be closed Thursday, November 28, 2024 & Friday, November 29, 2024. Disconnections for Non-Payment will begin Monday, December 2, 2024. Reminder that you cannot make online payments if you are disconnected for non-payment. To utilize the online payment portal, please do so before 8am on Monday, December 2, 2024.</p> 554</div> 555<div class="alerts-item"> 556<h2><a href="/alerts" class="text-danger">Permanent Connection: Earnest Bridge</a></h2> 557<p class="byline post-info"><span class="date time published">November 14, 2024</span> </p> 558<p>The permanent water line connection has been made at Earnest Bridge on Chuckey Pike. Previously, four 2-inch water lines laying across the bridge supplied this area with water. The permanent water line was bored under the river and the final connection was made today 11/14/2024. Chuckey Utility crews have removed the temporary water lines from the bridge. </p> 559</div> 560<div class="alerts-item"> 561<h2><a href="/alerts" class="text-danger">Water Disruption- CHUCKEY PIKE AREA</a></h2> 562<p class="byline post-info"><span class="date time published">November 13, 2024</span> </p> 563<p>CREWS ARE WORKING ON A WATER LINE CONNECTION AT THE SOUTHSIDE OF EARNEST BRIDGE. CUSTOMERS ALONG CHUCKEY PIKE AREA SHOULD EXPECT LOW PRESSURE AND POSSIBLE OUTAGES.</p> 564</div> 565<div class="alerts-item"> 566<h2><a href="/alerts" class="text-danger">Monthly Board Meeting Rescheduled</a></h2> 567<p class="byline post-info"><span class="date time published">September 23, 2024</span> </p> 568<p>Chuckey Utility District's monthly board meeting scheduled for Oct. 9, 2024 has been rescheduled to Oct. 16, 2024 at 4:30 PM at the district's business office. </p> 569</div> 570<div class="alerts-item"> 571<h2><a href="/alerts" class="text-danger">Public Meeting Notice- Tank</a></h2> 572<p class="byline post-info"><span class="date time published">August 09, 2024</span> </p> 573<p><strong>THE CHUCKEY UTILITY DISTRICT </strong>will be conducting a PUBLIC MEETING on August 27, 2024 at 6:15 p.m. at their office at 215 Tusculum Bypass Greeneville, TN 37745 to provide information about the Utility District’s application for a Drinking Water State Revolving Fund Loan in the amount of $670,000 with principal forgiveness in the amount of $335,000 to construct a 250,000 gallon storage tank off of Rheatown Road. The meeting will also provide information related to the resulting impact on monthly water bills. The meeting will also discuss our intention to procure professional services needed for the project. Questions prior to the meeting should be addressed to Tyson Lamb, Manager at 423-639-6362.</p> 574</div> 575<div class="alerts-item"> 576<h2><a href="/alerts" class="text-danger">Public Meeting Notice- Water Lines</a></h2> 577<p class="byline post-info"><span class="date time published">August 09, 2024</span> </p> 578<p><strong>THE CHUCKEY UTILITY DISTRICT </strong>will be conducting a PUBLIC MEETING on August 27, 2024 at 6:00 p.m. at their office at 215 Tusculum Bypass Greeneville, TN 37745 to provide information about the Utility District’s application for a Drinking Water State Revolving Fund Loan in the amount of $1,830,000 with principal forgiveness in the amount of $915,000 to replace water lines along Rheatown Road, Quaker Knob Road and Stone Dam Road. The meeting will also provide information related to the resulting impact on monthly water bills. The meeting will also discuss our intention to procure professional services needed for the project. Questions prior to the meeting should be addressed to Tyson Lamb, Manager at 423-639-6362.</p> 579</div> 580<div class="alerts-item"> 581<h2><a href="/alerts" class="text-danger">Monthly Board Meetings Time Change</a></h2> 582<p class="byline post-info"><span class="date time published">July 10, 2024</span> </p> 583<p>Chuckey Utility District's monthly board meetings will now be held on the 2nd Wednesday of each month at 4:30PM in the district's conference room. </p> 584</div> 585<div class="alerts-item"> 586<h2><a href="/alerts" class="text-danger">Annual Water Line Flushing </a></h2> 587<p class="byline post-info"><span class="date time published">July 08, 2024</span> </p> 588<p>The district will begin its annual waterline flushing program today (7/8/2024). Flushing will continue throughout the district for the next few weeks. Customers may experience low water pressure and a possibility of a water outage for a short period of time. </p> 589</div> 590<div class="alerts-item"> 591<h2><a href="/alerts" class="text-danger">NEW WATER RATES</a></h2> 592<p class="byline post-info"><span class="date time published">June 14, 2024</span> </p> 593<p>
593New water rates will be in effect July 1, 2024. These rates will be reflected on the bill due August 20, 2024. Please see the Rates & Policies under the Customer Service tab. </p> 594</div> 595<div class="alerts-item"> 596<h2><a href="/alerts" class="text-danger">CONSTRUCTION ON STONE DAM RD</a></h2> 597<p class="byline post-info"><span class="date time published">March 14, 2024</span> </p> 598<p>Beginning Monday, March 18, 2024, at 9AM, construction crews are tying into the new water line near Deerchase Lane and Milligan Rd. This area can expect low pressure and/or water outages. </p> 599</div> 600<div class="alerts-item"> 601<h2><a href="/alerts" class="text-danger">POLICY UPDATE</a></h2> 602<p class="byline post-info"><span class="date time published">February 26, 2024</span> </p> 603<p>Please review the Discontinuance of Service Policy. This will be in effect beginning March 1, 2024. </p> 604</div> 605<div class="alerts-item"> 606<h2><a href="/alerts" class="text-danger">Discontinuance of Service Policy Update</a></h2> 607<p class="byline post-info"><span class="date time published">December 27, 2023</span> </p> 608<p>Please review the Discontinuance of Service Policy under the Rates and Policies tab on our website. It will be effective March 1, 2024.</p> 609</div> 610<div class="alerts-item"> 611<h2><a href="/alerts" class="text-danger">New Online Portal</a></h2> 612<p class="byline post-info"><span class="date time published">July 19, 2023</span> </p> 613<p>If paying online, you may notice a different portal. "Ampstun" is the updated way to pay from the previous Payment Service Network (PSN). A new login may need to be created. Both ways are affiliated with Chuckey Utility. If you have any questions or concerns, please contact our office. </p> 614</div> 615<div class="alerts-item"> 616<h2><a href="/alerts" class="text-danger">CONSTRUCTION ON STONE DAM RD</a></h2> 617<p class="byline post-info"><span class="date time published">June 05, 2023</span> </p> 618<p>Water line construction on Stone Dam Rd is scheduled to begin Monday, June 5, 2023. You may experience low water pressure or water outages during construction and possible traffic delays. </p> 619</div> 620<div class="alerts-item"> 621<h2><a href="/alerts" class="text-danger">Lead & Copper Surveys</a></h2> 622<p class="byline post-info"><span class="date time published">January 12, 2023</span> </p> 623<p>Please fill out and return your lead and copper survery's to the office. If you do not have one, you can pick one up at the District's office (215 Tusculum Bypass) OR it is available on the website under Forms & Reports. We are required to have a response from each customer. For more information, call 423-639-6362.</p> 624</div> 625<div class="alerts-item"> 626<h2><a href="/alerts" class="text-danger">Water Situation Update</a></h2> 627<p class="byline post-info"><span class="date time published">December 30, 2022</span> </p> 628<p>Water service has been restored to the areas that were affected. Some customers that live in and on higher elevations may continue for 24-48 hours to experience low pressure/weak flow as the system stabilizes and more leaks are found and fixed. We are highly encouraging homeowners, landlords, and businesses to check and monitor their meters and lines over the next few days as most of the leaks found are on the homeowner's side of the meter. Report any leaks and any areas of water that could possibly be leaks to Chuckey Utility District immediately.</p> 629<p>The after-hours emergency number is <strong>423-636-6905</strong>.</p> 630<p>If improvement continues overnight and water testing is confirmed to be good, we anticipate the lifting of the “boil water” notice that’s been in place. Decision and announcement expected prior to 12pm, 12-31-22.</p> 631</div> 632<div class="alerts-item"> 633<h2><a href="/alerts" class="text-danger">Water Restored to Customers </a></h2> 634<p class="byline post-info"><span class="date time published">December 30, 2022</span> </p> 635<p>Areas that were affected by water outages are now restored. We are still asking you to please conserve water. The Boil Water Advisory is still in effect until our sample results are receieved. The public will be notified once the advisory is lifted. Drinking water is available for those under the Boil Water Advisory and can be picked up at Chuckey Utility District's office until 5:30pm this evening.</p> 636</div> 637<div class="alerts-item"> 638<h2><a href="/alerts" class="text-danger">Water Update as of 12/29/2022</a></h2> 639<p class="byline post-info"><span class="date time published">December 29, 2022</span> </p> 640<p>Crews are still working around the clock to restore water to customers. The areas effected should be getting water back soon. We ask that you please conserve water. Refrain from loads of laundry, but showering/flushing toliets is okay. Expect air in lines and possible low pressure. The Boil Water Advisory (see ALERTS page for more information) is still in effect for the following areas: </p> 641<p>Choctaw Dr</p> 642<p>Chuckey Hwy</p> 643<p>Chuckey Pike</p> 644<p>Old Jonesboro Rd</p> 645<p>G’Fellers Rd</p> 646<p>Earnest Rd</p> 647<p>Ebenezer Loop</p> 648<p>Ebenezer Rd</p> 649<p>Sandbar Rd</p> 650<p>Barren Valley Rd</p> 651<p>Barren Rd</p> 652<p>Mitchell Rd</p> 653<p>Stockton Rd</p> 654<p>Mae McKee Rd</p> 655<p>Walter Martin Rd</p> 656<p>Corby Bridge Rd</p> 657<p>McGill Rd</p> 658<p>
658Clemmer Dr</p> 659<p>Old Fort Ln</p> 660<p>Snapp Bridge Rd</p> 661<p>Pig Broyles Rd</p> 662</div> 663<div class="alerts-item"> 664<h2><a href="/alerts" class="text-danger">Boil Water Advisory</a></h2> 665<p class="byline post-info"><span class="date time published">December 28, 2022</span> </p> 666<p>Chuckey Utility District is issuing a Boil Water Advisory for customers in the following areas: </p> 667<p>Choctaw Dr</p> 668<p>Chuckey Hwy</p> 669<p>Chuckey Pike</p> 670<p>Old Jonesboro Rd</p> 671<p>G’Fellers Rd</p> 672<p>Earnest Rd</p> 673<p>Ebenezer Loop</p> 674<p>Ebenezer Rd</p> 675<p>Sandbar Rd</p> 676<p>Barren Valley Rd</p> 677<p>Barren Rd</p> 678<p>Mitchell Rd</p> 679<p>Stockton Rd</p> 680<p>Mae McKee Rd</p> 681<p>Walter Martin Rd</p> 682<p>Corby Bridge Rd</p> 683<p>McGill Rd</p> 684<p>Clemmer Dr</p> 685<p>Old Fort Ln</p> 686<p>Snapp Bridge Rd</p> 687<p>Pig Broyles Rd</p> 688<p>Customers are advised to boil water for 3 minutes before consuming or cooking with it. It is safe to bathe or do laundry if you have water. This is precautionary measures only due to the water lines in the area being depressurized by customer leaks. This boil water advisory will be lifted once the Bac-T sample’s that we are collecting are returned with negative results. A complete list of the roads and areas effected will be listed on chuckeyutilitydistrict.com</p> 689</div> 690<div class="alerts-item"> 691<h2><a href="/alerts" class="text-danger">Update as of 12/27/2022 5:00 PM</a></h2> 692<p class="byline post-info"><span class="date time published">December 27, 2022</span> </p> 693<p>Crews are still working to find and repair leaks in the district. Individuals are still encouraged to conserve water. Low pressure and water outages are continuing throughout the district. Please check your home, outbuildings, local churches, or any vacant building that is served by water for possible pipe bursts. We ask that you report any and all leaks or possible leaks to the office. </p> 694</div> 695<div class="alerts-item"> 696<h2><a href="/alerts" class="text-danger">Update as of 12/27/2022</a></h2> 697<p class="byline post-info"><span class="date time published">December 27, 2022</span> </p> 698<p>Crews are still working to find and repair leaks in the district. Customers may still experience low water pressure or water outages. If you are not experiencing an outage, please conserve water as much as possible. We also ask that if you notice a leak, please report it. </p> 699</div> 700<div class="alerts-item"> 701<h2><a href="/alerts" class="text-danger">Conserve Water</a></h2> 702<p class="byline post-info"><span class="date time published">December 26, 2022</span> </p> 703<p>We ask that you please conserve water over the next few days. As you know, we receive our water from Greeneville Water Commission as well as Jonesborough. Greeneville has lowered our water supply and we now have zero supply from Jonesborough. </p> 704</div> 705<div class="alerts-item"> 706<h2><a href="/alerts" class="text-danger">Attn: Chuckey Utility-Washington County Customers</a></h2> 707<p class="byline post-info"><span class="date time published">December 26, 2022</span> </p> 708<p>Water distribution points at Lamar School and Grandview School <span dir="ltr">this evening</span> <span dir="ltr">from 7-9 pm</span>. One pack of 24 bottles per residence for human consumption. If you have access to a spring, well or other water source, we ask that you use that water for flushing toilets. *WE ARE WORKING ON A PLACE FOR GREENE CO. CUSTOMERS*</p> 709</div> 710<div class="alerts-item"> 711<h2><a href="/alerts" class="text-danger">Low Pressure/Outages</a></h2> 712<p class="byline post-info"><span class="date time published">December 26, 2022</span> </p> 713<p class="p1"><span class="s1">Due to freezing temperatures over the last few days, water lines are busting. Customers may experience low water pressure or water outages from time to time. We are working around the clock to repair these leaks as quickly as possible. </span></p> 714</div> 715<div class="alerts-item"> 716<h2><a href="/alerts" class="text-danger">Annual Waterline Flushing </a></h2> 717<p class="byline post-info"><span class="date time published">August 08, 2022</span> </p> 718<p>The district will begin its annual waterline flushing program today (8/8/2022). Flushing will continue throughout the district for the next few weeks. Customers may experience low water pressure and a possibility of a water outage for a short period of time. </p> 719</div> 720 </div> 721 <div class="modal-footer justify-content-center"> 722 <button type="button" class="btn btn-white border" data-bs-dismiss="modal">Close</button> 723 </div> 724 </div> 725 </div> 726</div> 727 728 729</main> 730 731<footer id="site_footer" role="contentinfo"> 732 <div class="container"> 733 <div class="footer-content text-white"> 734 <div class="row"> 735 <div class="col-12 col-md-6 col-lg-3 mb-4"> 736 <div class="mb-4"> 737 <h2>Contacts</h2> 738 <div class="footer-section-icon mb-2 footer-location"> 739 <i class="icon fa-solid fa-location-dot" aria-hidden="true"></i> 740 Chuckey Utility District<br> 741 215 Tusculum Bypass<br> 742 Greeneville, TN 37745 743 <br><a href="/location" class="text-12">View Map</a> </div> 744 <div class="footer-section-icon mb-2 footer-phone"> 745 <i class="icon fa-solid fa-phone" aria-hidden="true"></i> 746 (423) 639-6362 </div> 747 748 <div class="footer-section-icon mb-2 footer-message-link"> 749 <i class="icon fa-solid fa-envelope" aria-hidden="true"></i> 750 <a href="contact-us" class="">
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