1<!DOCTYPE html> 2<html lang="en"> 3<head> 4 <meta charset="utf-8"> 5 <title>RHC Computer Services | Russ Harvey Consulting</title> 6 <meta name="viewport" content="width=device-width"> 7 <meta name="author" content="Russ Harvey | russharvey.bc.ca"> 8 <!-- Copyright Russ Harvey | https://russharvey.bc.ca/nav/copyright.html --> 9 <link rel="stylesheet" href="rhc-main.css"> 10 <link rel="stylesheet" href="files/responsive-nav.css"> 11 <link rel="shortcut icon" href="graphics/favicon.ico"> 12 <!--[if lt IE 9]> 13
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13 14 <![endif]--> 15</head> 16<body> 17<div id="top" class="container"> 18 <div class="row row-padding header"> 19<a href="index.html"><img src="graphics/logo.jpg" alt="Russ Harvey Consulting - Computer and Internet Services"></a> 20 </div> 21 <div id="nav" class="row"> 22<ul> 23 <li><a href="about.html" title="About Russ Harvey Consulting">About</a></li> 24 <li><a href="services.html" title="RHC Computer Services">Services</a></li> 25 <li><a href="businesshours.html" title="Business Hours & Rates">Rates</a></li> 26 <li><a href="resources/index.html" title="Computer Self-help Resources">Resources</a></li> 27 <li><a href="russ/index.html" title="Russ Harvey's Personal Site">Personal</a></li> 28 <li><a href="nav/contact.html" title="Contacting Russ">Contact</a></li> 29</ul> 30 </div> 31 <div class="row row-padding content"> 32 33<!-- start breadcrumb --> 34<ul class="breadcrumb"> 35 <li><a href="index.html">Home</a> »</li> 36 <li>Computer Services</li> 37 </ul> 38<!-- end breadcrumb --> 39 40<h1>RHC Computer Services</h1> 41<h2>Phone, email, on-site/in-shop & other services</h2> 42 43<p class="center"><a href="#help">Phone/Email Services</a> | <a href="#mainenance">On-site/In-shop Services</a> | <a href="#design">Web Design</a> | <a href="#writing">Writing</a> | <a href="#hire-me">Engaging My Services</a></p> 44 45 <div class="figure"> 46<img src="graphics/techsupport.jpg" alt="Professional help in choosing the right hardware and software, web design and writing services"> 47 </div> 48 49<hr> 50<p>Before contacting Russ, <a href="preparations.html#quickfixes">try these “quick fixes”</a> to see if you can resolve the problem yourself. Restarting your computer often fixes common issues.</p> 51<hr> 52 53<p class="clear"> </p> 54 55<h2 id="help">Phone/Email Services</h2> 56 57<p>Get <a href="helpdesk.html">phone or email help with your computer issues</a> — personalized one-on-one help with computer software and hardware issues, much like the IT “help desk” department in larger companies and government. Russ provides these services <em>anywhere</em> via email and telephone.</p> 58 59<p>See <a href="preparations.html">Preparing for a Service Call</a> for the sort of information he'll require if he is unfamilar with your computer and software.</p> 60 61<p class="clear"> </p> 62 63<p class="calltoaction"><a href="nav/contact.html">Call to book an appointment!</a></p> 64 65<p class="clear"> </p> 66 67<p class="smcenter"><a href="#top">Return to top</a></p> 68 69<h2 id="mainenance">On-site/In-shop Computer Services</h2> 70 71<p><a href="onsite.html">On-site or in-shop</a> computer services include:</p> 72 73<ul> 74 <li><a href="trouble.html">Computer maintenance, troubleshooting, installations, and cleanup</a>.</li> 75 <li><a href="purchase.html">Professional help buying hardware and software</a>.</li> 76 <li><a href="instruction.html">One-on-one tutoring and instruction</a>.</li> 77</ul> 78 79<p>On-site and in-shop services are offered by appointment and only in Greater Victoria, British Columbia. <a href="onsite.html#COVID-19"><span class="highlight"><em>In-person</em> restrictions are in place for Russ's safety</a></span>.</p> 80 81<p class="clear"> </p> 82 83<p class="calltoaction"><a href="nav/contact.html">Call to book an appointment!</a></p> 84 85<p class="clear"> </p> 86 87<p class="smcenter"><a href="#top">Return to top</a></p> 88 89<h2 id="design">Web Design Services</h2> 90 91<p>The following web-related services are available:</p> 92 93<ul> 94 <li><a href="design.html">Web design</a> — an effective online presence.</li> 95 <li><a href="maintenance.html">Site maintenance</a> — keeping it current.</li> 96 <li><a href="blogs.html">Blog setup & customization</a>.</li> 97</ul> 98 99<p>Learn how you, your business or your organization can have an effective online presence with customized websites, blogs and other tools. Learn how my approach differs from other designers:</p> 100 101<p>Russ's design process and the factors involved are laid out on these pages:</p> 102 103<ol> 104 <li><a href="design.html">Web design: An introduction</a>.</li> 105 <li><a href="philosophy.html">Design philosophy: How I view the design process</a>.</li> 106 <li><a href="considerations.html">Design considerations: Using technology effectively</a>.</li> 107 <li><a href="criteria.html">Design criteria: Determining your needs</a>.</li> 108 <li><a href="cms.html">Content management systems: “Do-it-yourself” websites</a>.</li> 109 <li><a href="blogs.html">Customized blogs:For time-sensitive information</a>.</li> 110 <li><a href="pricing.html">Factors affecting price: Developing your design budget</a>.</li> 111 <li><a href="quote-request.html">Request a quote: Estimating your web design costs</a>.</li> 112 <li><a href="maintenance.html">Site maintenance: Keeping it updated</a>.</li> 113 <li><a href="portfolio.html">My design portfolio: Example websites & blogs</a>.</li> 114</ol> 115 116<p>Russ maintains <a href="quote-request.html#experts">a network of professionals</a> that can fill in the gaps where more detailed or specialized requirements exceed his knowledge or abilities.</p> 117 118<p class="clear"> </p> 119 120<p class="calltoaction"><a href="nav/contact.html">Call to book an appointment!</a></p> 121 122<p class="clear"> </p> 123 124<p class="smcenter"><a href="#top">Return to top</a></p> 125 126<h2 id="writing">Writing Services</h2> 127 128<p>Russ is a professional writer and with extensive experience with copywriting.</p> 129 130<p>The following <a href="editing.html">writing & editing services</a> are available:</p> 131 132<ul> 133 <li>small writing & editing projects;</li> 134 <li>copywriting; and</li> 135 <li>electronic publishing.</li> 136</ul> 137 138<p class="clear"> </p> 139 140<p class="calltoaction"><a href="nav/contact.html">Call to book an appointment!</a></p> 141 142<p class="clear"> </p> 143 144<p class="smcenter"><a href="#top">Return to top</a></p> 145 146<h2 id="hire-me">Engaging My Services</h2> 147 148<p>Russ offers these services at <a href="businesshours.html#billing">reasonable hourly rates</a> or by contract.</p> 149 150<ul> 151 <li>He <em>cannot</em> provide free technical support. See the <em>free</em> <a href="resources/index.html">self-help resources</a> on this site.</li> 152 <li><a href="onsite.html">On-site or in-shop services</a> are <em>only</em> provided by appointment and within the Greater Victoria Area.</li> 153</ul> 154 155<h3 id="prep">Preparing for a Service Call</h3> 156 157<p>Before contacting Russ, see <a href="preparations.html">Preparing for a Service Call</a> which provides <a href="preparations.html#quickfixes">some quick fixes</a> to enable you to resolve the issue yourself and <a href="preparations.html#gather">how to obtain the information</a> he will need to respond to your questions.</p> 158 159<h3 id="distance">Distance Services</h3> 160 161<p><a href="helpdesk.html">“Help desk” services</a> by phone or email are available everywhere.</p> 162 163<p class="clear"> </p> 164 165<p class="calltoaction"><a href="nav/contact.html">Call to book an appointment!</a></p> 166 167<p class="clear"> </p> 168 169<p class="smcenter"><a href="#top">Return to top</a><br> 170russharvey.bc.ca/services.html<br> 171Updated: August 31, 2026</p> 172 173 <div class="row footer"> 174 <!-- start of footer -->
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