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html popey.co collected 2026-10-09 01:43:39 UTC 48,082 bytes, 441 lines download raw bytes

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121
122<link rel="https://api.w.org/" href="https://popey.co/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://popey.co/wp-json/wp/v2/pages/30" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://popey.co/xmlrpc.php?rsd" />
123<meta name="generator" content="WordPress 7.1.3" />
124<meta name="generator" content="WooCommerce 5.8.0" />
125<link rel='shortlink' href='https://popey.co/?p=30' />
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135<script async src="https://www.googletagmanager.com/gtag/js?id=
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162<!-- START Pixel Manager for WooCommerce -->
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164		
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174<link rel="icon" href="https://popey.co/wp-content/uploads/2021/11/cropped-favicon-192x192.png" sizes="192x192" />
175<link rel="apple-touch-icon" href="https://popey.co/wp-content/uploads/2021/11/cropped-favicon-180x180.png" />
176<meta name="msapplication-TileImage" content="https://popey.co/wp-content/uploads/2021/11/cropped-favicon-270x270.png" />
177
178</head>
179
180<body class="wp-singular page-template-default page page-id-30 wp-theme-popey theme-popey woocommerce-no-js">
181
182<main class="full-site-wrapper">
183
184<header class="main-header">
185	<div class="content">
186		
187		<a href="/" class="logo">
188			<h1>Popey</h1>
189		</a>
190
191		<div class="header-wrapper">
192
193			<div class="close-mobile-menu"></div>
194
195			<nav class="site-navigation main-navigation">
196				<div class="menu-header-menu-container"><ul id="menu-header-menu" class="menu"><li id="menu-item-38" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38"><a href="https://popey.co/how-it-works/">How it Works</a></li>
197<li id="menu-item-35" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-30 current_page_item menu-item-35"><a href="https://popey.co/help/" aria-current="page">Help</a></li>
198<li id="menu-item-39" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-39"><a href="https://popey.co/contact/">Contact</a></li>
199</ul></div>			</nav>
200
201			<div class="right-options">
202				<div class="translator">
203					<div class="gtranslate_wrapper" id="gt-wrapper-24461529"></div>				</div>
204				<div class="currency-selector">			
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206			</div>
207
208			<ul class="social">
209				<li><a href="https://www.facebook.com/popeylatam" target="_blank"><i class="icon-facebook"></i></a></li>
210				<li><a href="https://www.instagram.com/popey.co/" target="_blank"><i class="icon-instagram"></i></a></li>
211				<li><a href="https://open.spotify.com/playlist/6Ev9JDs5Pnf0cQ5dQUYihv" target="_blank"><i class="icon-spotify"></i></a></li>
212				<li><a href="#" target="_blank"><i class="icon-whatsapp"></i></a></li>
213			</ul>
214
215		</div>
216
217		<div class="hamburger">
218			<span></span>
219			<span></span>
220			<span></span>
221		</div>
222
223	</div>
224</header>
225
226<section class="page-content">
227    
228    <div class="hero-faq">
229        <div class="content">
230            <h3>Help</h3>
231        </div>
232    </div>
233    
234    <div class="content faq-content clearfix">
235        <div class="left">
236            <ul>
237                <li><a href="#" class="active users-button">Users</a></li>
238                <li><a href="#" class="owners-button">Owners</a></li>
239            </ul>
240        </div>
241
242        <div class="right">
243            
244            <!--Users-->
245            <ul class="users-list active">
246                <li>
247                    <a href="#" class="question">What is Popey?</a>
248                    <p class="answer">Popey offers all kinds of nautical experiences to people and companies, linking them with offers from individuals and nautical companies.</p>
249                </li>
250                <li>
251                    <a href="#" class="question">What can I rent at Popey?</a>
252                    <p class="answer">At Popey you will find nautical experiences on yachts, sailboats, speedboats and boats, as well as surfboards, stand up paddles, kayaks and canoes. You can rent for hours or days, with a captain or without a captain.</p>
253                </li>
254                <li>
255                    <a href="#" class="question">Do I need to have experience or know how to navigate to rent?</a>
256                    <p class="answer">No need to know how to navigate! We have many offers to rent with a captain. We want you to enjoy the sea without worrying about navigation.</p>
257                </li>
258                <li>
259                    <a href="#" class="question">Are the published prices per person?</a>
260                    <p class="answer">The offers are at a fixed price for the entire boat, this includes the number of people the boat can carry. In the publication you can see how many people it is for and for how many hours or days. In addition, in the description the owner details what other services the price includes, such as drinks or food.</p>
261                </li>
262                <li>
263                    <a href="#" class="question">Are the rentals shared with other people?</a>
264                    <p class="answer">No, the listings are for private rental. It is only for the user and his companions.</p>
265                </li>
266                <li>
267                    <a href="#" class="question">What steps should I follow to rent?</a>
268                    <p class="answer">
269                    1. Register in a few steps. <br />
270                    2. Find the ideal nautical experience. <br />
271                    3. Click on reserve. <br />
272                    4. Complete the form data. <br />
273                    5. As soon as we contact you… Enjoy the sea! <br />
274                    Before confirming the reservation, you can contact our sales team and answer any questions you may have using the form. The passage of contact information of the skipper is not allowed without first making the reservation. Once the purchase is made, Popey will send an email with all the information.
275                </li>
276                <li>
277                    <a href="#" class="question">When do I receive the owner's contact information?</a>
278                    <p class="answer">Once you have entered the credit card details, the bank must approve your purchase on the spot. Once this is confirmed, we will send you an email with the owner's name, telep
278hone number and email address.</p>
279                </li>
280                <li>
281                    <a href="#" class="question">How do I pay the rent?</a>
282                    <p class="answer">Each boat has its payment conditions, mentioned and broken down in the description. Payments are normally divided into an entry (between 20% and 50%) that will be made by bank transfer or card payment and the remaining part that can be paid by bank transfer / bank card or in cash on the same day.</p>
283                </li>
284                <li>
285                    <a href="#" class="question">How much time does an owner have to respond to my rental reservation?</a>
286                    <p class="answer">Owners will have up to 24 hours to respond and accept rental requests.</p>
287                </li>
288                <li>
289                    <a href="#" class="question">Do I have to pay any commission to rent for Popey?</a>
290                    <p class="answer">As a user, Popey will charge a commission of 5% of the total.</p>
291                </li>
292                <li>
293                    <a href="#" class="question">What are the necessary requirements to rent in Popey?</a>
294                    <p class="answer">Being over 18 years. Have an international credit card (if necessary for the reservation). If you want to rent a boat without a captain, you must present an internationally authorized license.</p>
295                </li>
296                <li>
297                    <a href="#" class="question">Can I cancel my reservation?</a>
298                    <p class="answer">The cancellation conditions are different for each vessel and are specified below their description. For extraordinary cases and cancellations, the modification will always be made by sending a message to the owner and the latter agreeing with it.</p>
299                </li>
300                <li>
301                    <a href="#" class="question">After the experience, should I rate it?</a>
302                    <p class="answer">We always appreciate that after the experience they comment on us on the networks or that they share photos/videos mentioning @popey.co, so we encourage other people to continue enjoying with us and us with them!</p>
303                </li>
304                <li>
305                    <a href="#" class="question">If I rent without a captain, how do I declare a defect or problem with the boat?</a>
306                    <p class="answer">In case of damage or problem with your boat, you must immediately contact the owner and inform Popey at [email protected].</p>
307                </li>
308                <li>
309                    <a href="#" class="question">If I rent without a captain, is the cleaning of the boat included in the price?</a>
310                    <p class="answer">Due to Covid protocols, the boats are cleaned between services, but we appreciate you keeping them as clean as possible. You must deliver it in the same state in which you received it (without leaving rubbish on board, etc.).</p>
311                </li>    
312            </ul>
313
314            <!--Owners-->
315            <ul class="owners-list">
316                <li>
317                    <a href="#" class="question">What is Popey?</a>
318                    <p class="answer">Popey offers all kinds of nautical experiences to people and companies, linking them with offers from individuals and nautical companies.</p>
319                </li>
320                <li>
321                    <a href="#" class="question">What can I rent at Popey?</a>
322                    <p class="answer">At Popey you will find nautical experiences on yachts, sailboats, speedboats and boats, as well as surfboards, stand up paddles, kayaks and canoes. You can rent for hours or days, with a captain or without a captain. You can also hire classes in these disciplines.</p>
323                </li>
324                <li>
325                    <a href="#" class="question">What documentation is required to publish in Popey?</a>
326                    <p class="answer">We do not require to present documentation at the time of registering the boat on our website. Our team reserves the right to request the documentation of the boat at any time to verify that the boat is in order. You must have your boat up to date with all the documentation requested by the maritime authority of your country and be in a position to offer the nautical experience that you publish.</p>
327                </li>
328                <li>
329                    <a href="#" class="question">What's the cost of publishing a boat?</a>
330                    <p class="answer">Posting is totally free!</p>
331                </li>
332                <li>
333                    <a href="#" class="question">How to publish?</a>
334                    <p class="answer">
334Send an email to [email protected], or contact us through any of our social networks, with your data and the data of the boat. Do not worry if you have any questions, our team will contact you to resolve them.</p>
335                </li>
336                <li>
337                    <a href="#" class="question">Is the price I publish for the experience per person?</a>
338                    <p class="answer">No, the prices are always at a closed price. The offer must be for the number of hours/days and number of people that the experience can offer. The user decides if he wants to occupy all those places or go with fewer companions, but he will pay the total published price.</p>
339                </li>
340                <li>
341                    <a href="#" class="question">How do I contact the client?</a>
342                    <p class="answer">Once the payment is made, the contact information (phone and mail) will be sent to both the owner and the client.</p>
343                </li>
344                <li>
345                    <a href="#" class="question">Can I add other clients to an outing?</a>
346                    <p class="answer">No, posts are private. The decision to add more people is up to the user when making the payment, always respecting the maximum number of people allowed on board.</p>
347                </li>
348                <li>
349                    <a href="#" class="question">How do I receive payment for my boat rental?</a>
350                    <p class="answer">You will receive the payment the same day of the service, in cash or by bank transfer.</p>
351                </li>
352                <li>
353                    <a href="#" class="question">What commission does Popey charge for the service to the owner?</a>
354                    <p class="answer">Popey charges only when a sale is made, he does not charge for publishing. The commission is 15% of the published price.</p>
355                </li>     
356            </ul>
357
358
359        </div>
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