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html dialogg.ai collected 2026-10-05 11:57:19 UTC 31,753 bytes, 565 lines download raw bytes

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54            <li><a href="/product">Product</a></li>
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168
169  
170  <!-- PRODUCT SUB-NAV -->
171  <nav class="product-nav">
172    <div class="container">
173      <div class="product-nav-inner">
174        <a href="#ai-engine">AI Engine</a>
175        <a href="#analytics">Analytics</a>
176        <a href="#multilingual">Multilingual</a>
177        <a href="#escalation">Escalation</a>
178        <a href="#integrations">Integrations</a>
179        <a href="#security">Security</a>
180      </div>
181    </div>
182  </nav>
183
184  <main>
185    <!-- PAGE HERO -->
186    <section class="page-hero">
187      <div class="container">
188        <div class="section-label" style="text-align:center; margin-bottom:12px;">The Platform</div>
189        <h1>Built for enterprise CX. Designed for human use.</h1>
190        <p>Six capabilities that work together seamlessly — so your teams can deliver exceptional customer experiences without complexity, overhead, or technical expertise.</p>
191        <div style="margin-top:28px; display:flex; gap:14px; justify-content:center; flex-wrap:wrap;">
192          <a href="https://app.dialogg.ai/auth/register" class="btn btn-primary btn-lg">Start free for 30 days</a>
193          <a href="/#demo" class="btn btn-outline-white btn-lg">See a live demo</a>
194        </div>
195      </div>
196    </section>
197
198    <!-- ============================================================
199         AI ENGINE
200         ============================================================ -->
201    <section class="capability-section" id="ai-engine">
202      <div class="container">
203        <div class="cap-inner">
204          <div class="cap-content">
205            <div class="section-label">AI Engine</div>
206            <h2>An AI that actually understands your customers.</h2>
207            <p>
208              dialogg's AI engine is built on advanced large language models, tuned specifically for customer experience operations. It doesn't just match keywords — it understands intent, reads emotional context, and responds with precision.
209            </p>
210            <ul class="cap-list">
211              <li><span class="check">✓</span> Intent recognition across ambiguous, multi-part customer queries</li>
212              <li><span class="check">✓</span> Emotional tone detection with adaptive response calibration</li>
213              <li><span class="check">✓</span> Contextual memory within a conversation — no repetition required</li>
214              <li><span class="check">✓</span> Grounded in your own documents, policies, and product data</li>
215              <li><span class="check">✓</span> Deploy via prompt, file upload, or URL — no coding required</li>
216              <li><span class="check">✓</span> Continuous learning from resolved conversations</li>
217            </ul>
218            <a href="/pricing" class="btn btn-primary">Try the AI engine free →</a>
219          </div>
220          <div class="cap-visual">
221            <div class="cap-visual-title">Live conversation — AI Engine</div>
222            <div class="hero-chat" style="flex:1;">
223              <div class="chat-msg user" style="background:rgba(255,255,255,0.08); color:rgba(255,255,255,0.8); margin-left:auto; max-width:85%; padding:12px 16px; border-radius:12px; border-bottom-right-radius:4px; font-size:0.875rem;">I've been waiting 3 days for my refund and I'm really frustrated.</div>
224              <div class="chat-msg bot" style="background:rgba(0,200,150,0.12); color:rgba(255,255,255,0.9); border:1px solid rgba(0,200,150,0.2); max-width:90%; padding:12px 16px; border-radius:12px; border-bottom-left-radius:4px; font-size:0.875rem;">I completely understand — waiting that long is frustrating and I'm sorry for the delay. Let me look into your refund right now. Can you give me your order number?</div>
225              <div style="background:rgba(255,255,255,0.04); border:1px solid rgba(255,255,255,0.06); border-radius:8px; padding:10px 14px; font-size:0.75rem; color:rgba(255,255,255,0.35);">
226                🧠 AI detected: Negative sentiment · High priority · Escalation risk · Using empathetic tone template
227              </div>
228            </div>
229          </div>
230        </div>
231      </div>
232    </section>
233
234    <!-- ============================================================
235         ANALYTICS
236         ============================================================ -->
237    <section class="capability-section" id="analytics">
238      <div class="container">
239        <div class="cap-inner reverse">
240          <div class="cap-content">
241            <div class="section-label">Analytics Dashboard</div>
242            <h2>The insights you need to continuously improve CX.</h2>
243            <p>
244              Your CX dashboard gives you a real-time, 360° view of every conversation, every channel, and every agent — without needing a data analyst to make sense of it.
245            </p>
246            <ul class="cap-list">
247              <li><span class="check">✓</span> First Contact Resolution Rate (FCR) — the metric that actually matters</li>
248              <li><span class="check">✓</span> Sentiment trending over time: track morale of your customer base</li>
249              <li><span class="check">✓</span> Volume heatmaps by hour, day, and channel</li>
250              <li><span class="check">✓</span> Agent performance scoring with actionable recommendations</li>
251              <li><span class="check">✓</span> Configurable alerts when negative-tone conversations spike</li>
252              <li><span class="check">✓</span> Custom report builder — export in one click</li>
253            </ul>
254            <a href="/pricing" class="btn btn-primary">Explore analytics →</a>
255          </div>
256          <div class="cap-visual">
257            <div class="cap-visual-title">Performance overview · This week</div>
258            <div class="analytics-bar-row">
259              <div class="analytics-bar-item">
260                <div class="analytics-bar-label"><span>First Contact Resolution</span><span>91%</span></div>
261                <div class="analytics-bar-track"><div class="analytics-bar-fill" style="width:91%;"></div></div>
262              </div>
263              <div class="analytics-bar-item">
264                <div class="analytics-bar-label"><span>Customer Satisfaction (CSAT)</span><span>88%</span></div>
265                <div class="analytics-bar-track"><div class="analytics-bar-fill" style="width:88%;"></div></div>
266              </div>
267              <div class="analytics-bar-item">
268                <div class="analytics-bar-label"><span>AI Automation Rate</span><span>74%</span></div>
269                <div class="analytics-bar-track"><div class="analytics-bar-fill" style="width:74%;"></div></div>
270              </div>
271              <div class="analytics-bar-item">
272                <div class="analytics-bar-label"><span>Positive Sentiment</span><span>82%</span></div>
273                <div class="analytics-bar-track"><div class="analytics-bar-fill" style="width:82%;"></div></div>
274              </div>
275            </div>
276            <div style="display:grid; grid-template-columns:1fr 1fr 1fr; gap:10px; margin-top:8px;">
277              <div style="background:rgba(255,255,255,0.04); border:1px solid rgba(255,255,255,0.06); border-radius:8px; padding:12px; text-align:center;">
278                <strong style="display:block; font-size:1.3rem; color:var(--color-green); font-weight:800;">2,847</strong>
279                <span style="font-size:0.7rem; color:rgba(255,255,255,0.4);">Conversations</span>
280              </div>
281              <div style="background:rgba(255,255,255,0.04); border:1px solid rgba(255,255,255,0.06); border-radius:8px; padding:12px; text-align:center;">
282                <strong style="display:block; font-size:1.3rem; color:var(--color-green); font-weight:800;">3.2s</strong>
283                <span style="font-size:0.7rem; color:rgba(255,255,255,0.4);">Avg response</span>
284              </div>
285              <div style="background:rgba(255,255,255,0.04); border:1px solid rgba(255,255,255,0.06); border-radius:8px; padding:12px; text-align:center;">
286                <strong style="display:block; font-size:1.3rem; color:var(--color-green); font-weight:800;">↑14%</strong>
287                <span style="font-size:0.7rem; color:rgba(255,255,255,0.4);">vs last week</span>
288              </div>
289            </div>
290          </div>
291        </div>
292      </div>
293    </section>
294
295    <!-- ============================================================
296         MULTILINGUAL
297         ============================================================ -->
298    <section class="capability-section" id="multilingual">
299      <div class="container">
300        <div class="cap-inner">
301          <div class="cap-content">
302            <div class="section-label">Multilingual Intelligence</div>
303            <h2>Speak every customer's language — including the nuances.</h2>
304            <p>
305              Most AI tools translate. dialogg understands. There's a fundamental difference between a tool that converts words between languages and one that grasps colloquialisms, regional dialects, and cultural context. dialogg does the latter.
306            </p>
307            <ul class="cap-list">
308              <li><span class="check">✓</span> Supports all major world languages natively</li>
309              <li><span class="check">✓</span> Regional dialect and colloquialism recognition</li>
310              <li><span class="check">✓</span> Auto-detect customer language — no manual switching</li>
311              <li><span class="check">✓</span> Language-specific tone calibration (formal vs. casual varies by culture)</li>
312              <li><span class="check">✓</span> New languages added continuously without re-configuration</li>
313            </ul>
314            <a href="/pricing" class="btn btn-primary">Deploy in your language →</a>
315          </div>
316          <div class="cap-visual">
317            <div class="cap-visual-title">Languages supported</div>
318            <div class="lang-grid">
319              <div class="lang-chip"><span class="flag">🇬🇧</span>English</div>
320              <div class="lang-chip"><span class="flag">🇫🇷</span>French</div>
321              <div class="lang-chip"><span class="flag">🇻🇳</span>Vietnamese</div>
322              <div class="lang-chip"><span class="flag">🇪🇸</span>Spanish</div>
323              <div class="lang-chip"><span class="flag">🇩🇪</span>German</div>
324              <div class="lang-chip"><span class="flag">🇨🇳</span>Chinese</div>
325              <div class="lang-chip"><span class="flag">🇯🇵</span>Japanese</div>
326              <div class="lang-chip"><span class="flag">🇰🇷</span>Korean</div>
327              <div class="lang-chip"><span class="flag">🇵🇹</span>Portuguese</div>
328            </div>
329            <div style="background:rgba(0,200,150,0.06); border:1px solid rgba(0,200,150,0.15); border-radius:10px; padding:16px; margin-top:4px; text-align:center;">
330              <p style="color:rgba(255,255,255,0.6); font-size:0.85rem; margin:0;">+ more languages added continuously. <br/>Auto-detection handles the rest.</p>
331            </div>
332          </div>
333        </div>
334      </div>
335    </section>
336
337    <!-- ============================================================
338         ESCALATION
339         ============================================================ -->
340    <section class="capability-section" id="escalation">
341      <div class="container">
342        <div class="cap-inner reverse">
343          <div class="cap-content">
344            <div class="section-label">Human Escalation</div>
345            <h2>AI handles the volume. Humans handle what matters.</h2>
346            <p>
347              The best customer experiences aren't purely AI or purely human — they're intelligently both. dialogg knows exactly when to hand off a conversation to a human agent, and does so seamlessly, with full context transferred.
348            </p>
349            <ul class="cap-list">
350              <li><span class="check">✓</span> Intelligent escalation triggers: frustration, complexity, VIP status</li>
351              <li><span class="check">✓</span> Full conversation context passed to agent — no re-explanation needed</li>
352              <li><span class="check">✓</span> Priority routing by topic, urgency, and customer tier</li>
353              <li><span class="check">✓</span> Agents can monitor AI conversations in real time and step in</li>
354              <li><span class="check">✓</span> Post-escalation feedback loop to improve AI responses over time</li>
355            </ul>
356            <a href="/pricing" class="btn btn-primary">Learn about escalation →</a>
357          </div>
358          <div class="cap-visual">
359            <div class="cap-visual-title">Escalation flow</div>
360            <div class="escalation-flow">
361              <div class="flow-step">
362                <div class="flow-step-num">1</div>
363                <p>Customer submits a complex warranty claim with emotional frustration detected</p>
364              </div>
365              <div class="flow-arrow">↓</div>
366              <div class="flow-step">
367                <div class="flow-step-num">2</div>
368                <p>dialogg AI acknowledges, validates, and begins gathering relevant details</p>
369              </div>
370              <div class="flow-arrow">↓</div>
371              <div class="flow-step">
372                <div class="flow-step-num">3</div>
373                <p>Escalation triggered: conversation + full context queued to available agent</p>
374              </div>
375              <div class="flow-arrow">↓</div>
376              <div class="flow-step">
377                <div class="flow-step-num">4</div>
378                <p>Agent receives briefed summary — resolves in 2 minutes vs. 12 minutes cold</p>
379              </div>
380              <div class="flow-arrow">↓</div>
381              <div class="flow-step">
382                <div class="flow-step-num">5</div>
383                <p>Resolution logged; AI learns to handle similar cases independently next time</p>
384              </div>
385            </div>
386          </div>
387        </div>
388      </div>
389    </section>
390
391    <!-- ============================================================
392         INTEGRATIONS
393         ============================================================ -->
394    <section class="capability-section" id="integrations">
395      <div class="container">
396        <div class="cap-inner">
397          <div class="cap-content">
398            <div class="section-label">Integrations</div>
399            <h2>Plugs into your existing stack — without friction.</h2>
400            <p>
401              dialogg is designed to complement your current tools, not replace them. With ready-to-use API and SDK integrations, you can connect dialogg to your CRM, ERP, website, or social channels in hours — not months.
402            </p>
403            <ul class="cap-list">
404              <li><span class="check">✓</span> Website chat widget (web &amp; mobile)</li>
405              <li><span class="check">✓</span> Facebook Messenger, Zalo, WhatsApp, email</li>
406              <li><span class="check">✓</span> CRM sync: Salesforce, HubSpot, and major platforms</li>
407              <li><span class="check">✓</span> ERP and backend system integration via REST API</li>
408              <li><span class="check">✓</span>
408 Webhook support for real-time data exchange</li>
409              <li><span class="check">✓</span> No-code integration setup — no developer required for common platforms</li>
410            </ul>
411            <a href="/pricing" class="btn btn-primary">See all integrations →</a>
412          </div>
413          <div class="cap-visual">
414            <div class="cap-visual-title">Connect your tools</div>
415            <div class="integration-logos">
416              <div class="integration-chip"><span class="int-icon">💬</span>Facebook</div>
417              <div class="integration-chip"><span class="int-icon">📱</span>Zalo</div>
418              <div class="integration-chip"><span class="int-icon">🟢</span>WhatsApp</div>
419              <div class="integration-chip"><span class="int-icon">📧</span>Email</div>
420              <div class="integration-chip"><span class="int-icon">🔵</span>Salesforce</div>
421              <div class="integration-chip"><span class="int-icon">🟠</span>HubSpot</div>
422              <div class="integration-chip"><span class="int-icon">🌐</span>Website</div>
423              <div class="integration-chip"><span class="int-icon">📲</span>Mobile App</div>
424              <div class="integration-chip"><span class="int-icon">⚙️</span>REST API</div>
425            </div>
426            <div style="background:rgba(0,200,150,0.06); border:1px solid rgba(0,200,150,0.15); border-radius:10px; padding:14px; margin-top:8px; text-align:center;">
427              <p style="color:rgba(255,255,255,0.6); font-size:0.825rem; margin:0;">+ Any platform via REST API · Average setup time: 4 hours</p>
428            </div>
429          </div>
430        </div>
431      </div>
432    </section>
433
434    <!-- ============================================================
435         SECURITY
436         ============================================================ -->
437    <section class="capability-section" id="security">
438      <div class="container">
439        <div class="cap-inner reverse">
440          <div class="cap-content">
441            <div class="section-label">Security & Compliance</div>
442            <h2>Enterprise-grade security your legal team will approve.</h2>
443            <p>
444              We've built dialogg to meet the strictest requirements of regulated industries. Banking, healthcare, government — every sector's compliance needs are covered. Your customer data is protected at every layer.
445            </p>
446            <ul class="cap-list">
447              <li><span class="check">✓</span> ISO 27001 certified information security management</li>
448              <li><span class="check">✓</span> GDPR compliant — European data residency on Microsoft Azure</li>
449              <li><span class="check">✓</span> HIPAA ready for healthcare deployments</li>
450              <li><span class="check">✓</span> End-to-end encryption in transit and at rest</li>
451              <li><span class="check">✓</span> Role-based access control with full audit logging</li>
452              <li><span class="check">✓</span> Data retention policies configurable per regulation</li>
453            </ul>
454            <a href="/#demo" class="btn btn-primary">Talk to our security team →</a>
455          </div>
456          <div class="cap-visual">
457            <div class="cap-visual-title">Compliance certifications</div>
458            <div class="security-badges">
459              <div class="security-badge-card">
460                <span class="icon">🛡️</span>
461                <span>ISO 27001</span>
462              </div>
463              <div class="security-badge-card">
464                <span class="icon">🇪🇺</span>
465                <span>GDPR</span>
466              </div>
467              <div class="security-badge-card">
468                <span class="icon">🏥</span>
469                <span>HIPAA Ready</span>
470              </div>
471              <div class="security-badge-card">
472                <span class="icon">☁️</span>
473                <span>Azure Hosted</span>
474              </div>
475            </div>
476            <div style="margin-top:16px; background:rgba(255,255,255,0.04); border:1px solid rgba(255,255,255,0.08); border-radius:10px; padding:16px;">
477              <p style="color:rgba(255,255,255,0.5); font-size:0.8rem; margin:0; line-height:1.7;">
478                All customer data is encrypted and processed in compliance with international standards. Hosted on Microsoft Azure's certified infrastru
478cture with 99.9% uptime SLA.
479              </p>
480            </div>
481          </div>
482        </div>
483      </div>
484    </section>
485
486    <!-- CTA BAND -->
487    <section class="cta-band">
488      <div class="container">
489        <h2>See the full platform in action.</h2>
490        <p>Book a 30-minute personalized demo with our team. We'll configure a live demo using your actual use case — not a generic walkthrough.</p>
491        <div class="cta-actions" style="margin: 32px 0;">
492          <a href="https://outlook.office.com/bookwithme/user/45c9f367e82140b9b0d399d091c32625%40dialogg.ai?anonymous&ismsaljsauthenabled=true" class="btn btn-primary btn-lg" style="justify-content:center; display: inline-flex;" target="_blank" rel="noopener noreferrer">Book my personalized demo →</a>
493          <a href="https://app.dialogg.ai/auth/register" class="btn btn-outline-white btn-lg">Start free for 30 days</a>
494        </div>
495        <p class="cta-note">No commitment. No credit card for free trial.</p>
496      </div>
497    </section>
498  </main>
499
500  <footer class="footer">
501    <div class="container">
502      <div class="footer-grid" style="grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));">
503        <div class="footer-brand">
504          <div class="footer-logo"><img src="/images/dialogg-logo.png" alt="dialogg" /></div>
505          <p class="footer-tagline">
506              The CX intelligence platform built by the team behind 20 years of enterprise customer operations. Headquartered in Brussels, serving clients globally.
507            
508          </p>
509          <div class="footer-social">
510            <a href="https://www.linkedin.com/company/dialoggai/" target="_blank" rel="noopener" aria-label="LinkedIn">in</a>
511          </div>
512        </div>
513        
514        <div class="footer-col">
515          <h5>
516            Product
517          </h5>
518          <ul>
519            <li><a href="/product">Product</a></li>
520            <li><a href="/#use-cases">Solutions</a></li>
521            <li><a href="/#industries">Industries</a></li>
522            <li><a href="/pricing">Pricing</a></li>
523          </ul>
524        </div>
525  
526        <div class="footer-col">
527          <h5>
528            Company
529          </h5>
530          <ul>
531            <li><a href="/about">About us</a></li>
532            <li><a href="/about#story">Our story</a></li>
533            <li><a href="#">Careers</a></li>
534            <li><a href="#">Press</a></li>
535          </ul>
536        </div>
537  
538        <div class="footer-col">
539          <h5>
540            Get Started
541          </h5>
542          <ul>
543            <li><a href="https://app.dialogg.ai/auth/register">Free trial</a></li>
544            <li><a href="https://outlook.office.com/bookwithme/user/45c9f367e82140b9b0d399d091c32625%40dialogg.ai?anonymous&ismsaljsauthenabled=true" target="_blank" rel="noopener noreferrer">Book a demo</a></li>
545            <li><a href="/documentation">Documentation</a></li>
546            <li><a href="/support">Support</a></li>
547          </ul>
548        </div>
549      </div>
550  
551      <div class="footer-bottom">
552        <div class="copyright">
553            © 2024 dialogg europe SRL. All rights reserved. Registered in Belgium.
554          
555        </div>
556        <div class="footer-legal">
557          <a href="/privacy-policy">Privacy Policy</a>
558          <a href="/terms-of-service">Terms of Service</a>
559            <a href="/vietnam-dpa">Vietnam DPA</a>
560        </div>
561      </div>
562    </div>
563  </footer>
564</body>
565</html>

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