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n={widgetSessionId:i},o=t.get_property(te);o&&(n.ticketId=o);var s=t.get_property(ie);"open"!==s&&"closed"!==s||(n.widgetState=s);var l=t.get_property(re);l&&(n.userTraits=l),this.h(n),t.unregister(ee),t.unregister(te),t.unregister(ie),t.unregister(re),ve.info("Migrated conversations data to dedicated storage")}catch(e){ve.error("Migration from legacy persistence failed",e)}}p(){try{var e,t,i=null==(e=this._posthog.config)?void 0:e.token;if(!i)return null;var r=null==ne||null==(t=ne.localStorage)?void 0:t.getItem(this._posthog.config.persistence_name?"ph_"+this._posthog.config.persistence_name:"ph_"+i+"_posthog");if(!r)return null;var n=JSON.parse(r),o=null==n?void 0:n[ee];if("string"!=typeof o||!o)return null;var s={widgetSessionId:o},l=null==n?void 0:n[te];l&&(s.ticketId=l);var a=null==n?void 0:n[ie];"open"!==a&&"closed"!==a||(s.widgetState=a);var u=null==n?void 0:n[re];return u&&(s.userTraits=u),s}catch(e){return null}}}function me(e){var t=e.replace(/^#/,""),i=3===t.length?t[0]+t[0]+t[1]+t[1]+t[2]+t[2]:t,r=parseInt(i.slice(0,2),16),n=parseInt(i.slice(2,4),16),o=parseInt(i.slice(4,6),16);return Math.sqrt(r*r*.299+n*n*.587+o*o*.114)>127.5?"#020617":"white"}var ye=function(e,t){void 0===t&&(t="bottom_right");var r=t.includes("left"),n=t.includes("top");return{widget:i({position:"fixed"},n?{top:"20px"}:{bottom:"20px"},r?{left:"20px"}:{right:"20px"},{zIndex:2147483644,fontFamily:'-apple-system, BlinkMacSystemFont, "Inter", "Segoe UI", "Roboto", Helvetica, Arial, sans-serif'}),buttonContainer:{position:"relative"},button:{width:"50px",height:"50px",borderRadius:"50%",background:e,color:me(e),border:"none",cursor:"pointer",filter:"drop-shadow(rgba(9, 14, 21, 0.54) 0px 1px 6px) drop-shadow(rgba(9, 14, 21, 0.9) 0px 2px 32px)",display:"flex",alignItems:"center",justifyContent:"center",transition:"transform 0.2s ease-out"}

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#e5e7eb",fontSize:"12px",color:"#64748b",lineHeight:1.5,flexShrink:0,textAlign:"center"},recoverFooterLink:{background:"none",border:"none",padding:0,color:"#64748b",cursor:"pointer",fontSize:"12px",fontFamily:"inherit",textDecoration:"underline"},formField:{marginBottom:"16px"},formLabel:{display:"block",fontSize:"13px",fontWeight:500,color:"#020617",marginBottom:"6px"},formInput:{width:"100%",padding:"10px 12px",border:"1px solid #dcdcdc",borderRadius:"6px",fontSize:"14px",fontFamily:"inherit",color:"#020617",background:"white",transition:"border-color 0.2s ease-out, box-shadow 0.2s ease-out",boxSizing:"border-box"},formInputError:{borderColor:"#ef4444"},formError:{fontSize:"12px",color:"#ef4444",marginTop:"4px"},formSubmitButton:{width:"100%",padding:"12px 16px",borderRadius:"6px",background:e,color:me(e),border:"none",cursor:"pointer",fontSize:"14px",fontWeight:600,transition:"all 0.2s 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1{s(n.id)};return we("div",{style:i({},o.ticketItem,l?o.ticketItemUnread:{}),onClick:u,onKeyDown(e){"Enter"!==e.key&&" "!==e.key||(e.preventDefault(),u())},role:"button",tabIndex:0,children:[we("div",{style:o.ticketItemContent,children:[we("div",{style:o.ticketItemHeader,children:[we("span",{style:l?o.ticketPreviewUnread:o.ticketPreview,children:Se((r=n.last_message,r?r.replace(/```[\s\S]*?```/g,"").replace(/`([^`]+)`/g,"$1").replace(/!\[([^\]]*)\]\([^)]+\)/g,"").replace(/\[([^\]]+)\]\([^)]+\)/g,"$1").replace(/^#{1,6}\s+/gm,"").replace(/^>\s*/gm,"").replace(/^[-*_]{3,}\s*$/gm,"").replace(/^[\s]*[-*+]\s+/gm,"").replace(/^[\s]*\d+\.\s+/gm,"").replace(/\*\*([^*]+)\*\*/g,"$1").replace(/\*([^*]+)\*/g,"$1").replace(/__([^_]+)__/g,"$1").replace(/_([^_]+)_/g,"$1").replace(/~~([^~]+)~~/g,"$1").replace(/<[^>]*>/g,"").replace(/[<>]/g,"").replace(/\n{2,}/g,"\n").trim():""),60)}),l&&we("span",{style:o.ticketUnreadBadge,children:n.unread_count})]}),we("div",{style:o.ticketMeta,children:[we("span",{style:o.ticketTime,children:_e(n.last_message_at||n.created_at)}),we("span",{style:o.ticketStatus,children:a})]})]}),we("div",{style:o.ticketItemArrow,children:we("svg",{width:"16",height:"16",viewBox:"0 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e.isLoading&&0===t.length?we(Ie,{styles:i}):0===t.length?we(Ee,{styles:i,onNewConversation:n,onOpenRestoreRequest:o}):we("div",{style:i.ticketListContainer,children:[we("div",{style:i.ticketList,children:[...t].sort(((e,t)=>{var i=new Date(e.last_message_at||e.created_at).getTime();return new Date(t.last_message_at||t.created_at).getTime()-i})).map((e=>we(Ce,{ticket:e,styles:i,onClick:r},e.id+"-"+(e.last_message_at||e.created_at)+"-"+e.unread_count)))}),we(Te,{styles:i,onClick:n})]})};function Re(e){var t=e.config,r=e.styles,n=e.formName,o=e.formEmail,s=e.formEmailError,l=e.onNameChange,a=e.onEmailChange,u=e.onSubmit,d=t.identificationFormDescription||"Please provide your details so we can help you better.",c=!1!==t.collectName;return we("div",{style:r.identificationForm,children:[we("div",{style:r.formTitle,children:t.identificationFormTitle||"Before we 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t=e.styles,r=e.restoreEmail,n=e.restoreEmailError,o=e.restoreRequestLoading,s=e.restoreRequestSuccess,l=e.onEmailChange,a=e.onSubmit;return we("div",{style:t.identificationForm,children:[we("div",{style:t.formTitle,children:"Restore conversations"}),we("div",{style:t.formDescription,children:"Don't see your previous conversations? 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1)))}}}));var r=e.isIdentityMode||!1,n=e.initialUserTraits||null,o=this.rf(e.config,n,e.isUserIdentified,r);this.state={state:e.initialState||"closed",view:o?"identification":e.initialView||"messages",messages:[],tickets:e.initialTickets||[],ticketsLoading:!1,inputValue:"",isLoading:!1,error:null,formName:(null==n?void 0:n.name)||"",formEmail:(null==n?void 0:n.email)||"",formEmailError:null,userTraits:n,unreadCount:0,showTicketList:e.showTicketList||!1,isCurrentTicketResolved:!1,isIdentityMode:r,restoreEmail:(null==n?void 0:n.email)||"",restoreEmailError:null,restoreRequestLoading:!1,restoreRequestSuccess:!1}}rf(e,t,i,r){return!(r||i||!e.requireEmail||null!=t&&t.email)}componentDidMount(){"messages"===this.state.view&&0===this.state.messages.length&&this.props.config.greetingText&&this.nf()}componentDidUpdate(e,t){this.state.messages.length!==t.messages.length&&this.sf(),this.state.state!==t.state&&this.props.onStateChange&&this.props.onStateChange(this.state.state),"open"===this.state.state&&"open"!==t.state&&this.sf()}nf(){var e={id:"greeting",content:this.props.config.greetingText||"Hi! How can we help?",author_type:"AI",author_name:"Support",created_at:(new Date).toISOString(),is_private:!1};this.setState({messages:[e]})}sf(){this.v&&this.v.scrollIntoView({behavior:"smooth"})}tf(e){return/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(e)}addMessages(e){this.setState((t=>{var i=new Set(t.messages.map((e=>e.id))),r=e.filter((e=>!i.has(e.id)));return r.length>0?{messages:[...t.messages,...r]}:null}))}show(){this.setState({state:"open"})}hide(){this.setState({state:"closed"})}getUserTraits(){return this.state.userTraits}setUserIdentified(){if("identification"===this.state.view){var e=this.state.showTicketList?"tickets":"messages";this.setState({view:e}),this.props.onViewChange&&this.props.onViewChange(e)}}setUnreadCount(e){this.setState({unreadCount:e})}updateTickets(e,t){this.setState({tickets:e,ticketsLoading:!1,showTicketList:t})}setCurrentTicketResolved(e){this.setState({isCurrentTicketResolved:e})}setView(e){this.setState({view:e}),this.props.onViewChange&&this.props.onViewChange(e)}getView(){return this.state.view}setTicketsLoading(e){this.setState({ticketsLoading:e})}setIdentityMode(e){var t;this.setState((i=>{var r={isIdentityMode:e};return("identification"===i.view||"restore_request"===i.view||"messages"===i.view)&&(r.view=t=i.showTicketList?"tickets":"messages"),r}),(()=>{t&&this.props.onViewChange&&this.props.onViewChange(t)}))}clearMessages(e){void 0===e&&(e=!1),this.setState({messages:[]},(()=>{e&&this.props.config.greetingText&&this.nf()}))}lf(e){return we(Re,{config:this.props.config,styles:e,formName:this.state.formName,formEmail:this.state.formEmail,formEmailError:this.state.formEmailError,onNameChange:this.Jc,onEmailChange:this.Zc,onSubmit:this.ef})}af(e){return we("button",{style:e.backButton,onClick:"restore_request"===this.state.view?this.gt:this.D,"aria-label":"Back to conversations",children:we("svg",{width:"16",height:"16",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:"2",children:we("polyline",{points:"15 18 9 12 15 6"})})})}uf(e){var t=this.state;return we(Me,{tickets:t.tickets,isLoading:t.ticketsLoading,styles:e,onSelectTicket:this.M,onNewConversation:this.L,onOpenRestoreRequest:this.lt})}df(e,t,i){return we(rt,{styles:e,primaryColor:t,placeholderText:i,messages:this.state.messages,inputValue:this.state.inputValue,isLoading:this.state.isLoading,error:this.state.error,isResolved:this.state.isCurrentTicketResolved,onInputChange:this.Yc,onKeyDown:this.Xc,onSendMessage:this.Kc,onStartNewConversation:this.L,messagesEndRef:e=>{this.v=e}})}cf(e){return we(Le,{styles:e,restoreEmail:this.state.restoreEmail,restoreEmailError:this.state.restoreEmailError,restoreRequestLoading:this.state.restoreRequestLoading,restoreRequestSuccess:this.state.restoreRequestSuccess,onEmailChange:this.Qc,onSubmit:this.if})}hf(e){switch(e){case"tickets":return"Conversations";case"restore_request":return"Restore conversations";case"identification":case"messages":return"Support chat"}}ff(e,t,i){switch(this.state.view){case"identification":return this.lf(e);case"restore_request":return this.cf(e);case"tickets":return this.uf(e);case"messages":return this.df(e,t,i)}}render(){var e=this.props.config,t=this.state,r=t.state,n=t.view,o=e.color||"#5375ff",s=e.widgetPosition||"bottom_right",l=e.placeholderText||"Type your message...",a=ye(o,s);if("closed"===r)return we(be,{primaryColor:o,position:s,handleToggleOpen:this.m,unreadCount:this.state.unreadCount});var u=i({},a.window,a.windowOpen),d="messages"===n&&this.state.showTicketList||"restore_request"===n,c=!this.state.isIdentityMode&&("tickets"===n||"messages"===n);return we("div",{style:a.widget,children:we("div",{style:u,children:[we("div",{style:a.header,children:[we("div",{style:d?a.headerWithBack:a.headerTitle,children:[d&&this.af(a),we("span",{style:a.headerTitle,children:this.hf(n)})]}),we("div",{style:a.headerActions,children:we(ke,{primaryColor:o,handleClose:this.T})})]}),this.ff(a,o,l),c&&we("div",{style:a.recoverFooter,children:["Don't see your previous tickets?"," ",we("button",{type:"button",style:a.recoverFooterLink,onClick:this.lt,children:"Recover them here"})]})]})})}}var ut=function(e,t){var i,r;void 0===t&&(t="&");var n=[];return function(e,t){if(!(e=>J(e)||Z(e))(e))if(K(e))e.forEach(t);else if((e=>e instanceof FormData)(e))e.forEach(((e,i)=>t(e,i)));else for(var i in e)X.call(e,i)&&t(e[i],i)}(e,(function(e,t){J(e)||J(t)||"undefined"===t||(i=encodeURIComponent((e=>e instanceof File)(e)?e.name:e.toString()),r=encodeURIComponent(t),n[n.length]=r+"="+i)})),n.join(t)},dt=(e,t)=>

1e>=t&&le(),ct=ue("[ConversationsManager]"),ht="ph_conv_restore";function ft(){var e;if(null==ne||null==(e=ne.location)||!e.search)return null;try{var t=new URLSearchParams(ne.location.search).get(ht);return(null==t?void 0:t.trim())||null}catch(e){return ct.warn("Failed to parse restore token from URL",e),null}}function pt(){var e;if(null!=ne&&ne.location&&null!=ne&&null!=(e=ne.history)&&e.replaceState)try{var t=new URL(ne.location.href);t.searchParams.delete(ht),ne.history.replaceState(ne.history.state,"",""+t.pathname+t.search+t.hash)}catch(e){ct.warn("Failed to clear restore token from URL",e)}}var vt=ue("[ConversationsManager]"),gt=function(e,t,i,r,n){var o,s,l;if(void 0===r&&(r=!1),void 0===n&&(n=!0),0===e.statusCode){var a=ot("network","Unable to reach the server. Please check your connection and try again.");return e.error?a.cause=e.error:n&&vt.warn("Network error "+t),a}if(429===e.statusCode)return n&&(r?vt.warn("Rate limited "+t):vt.error(i,{status:e.statusCode})),ot("rate_limit","Too many requests. Please wait before trying again.");var u=(null==(o=e.json)?void 0:o.error)||(null==(s=e.json)?void 0:s.detail)||(null==(l=e.json)?void 0:l.message)||i;return n&&vt.error(i,{status:e.statusCode}),ot("http",u)},mt=function(e,t){void 0===t&&(t=!0);var i="Invalid response from server";return t&&vt.error(i,{operation:e}),ot("invalid_response",i)},yt="ph-conversations-widget-container",xt=null;class wt{constructor(e,i){var r,n,o,s,l=this;this.pf=null,this.vf=null,this.gf=null,this.mf=null,this.yf=null,this.xf=null,this.wf=!1,this.bf=!1,this.kf=null,this._f=0,this.Sf="closed",this.Cf=!1,this.Tf=!1,this.If=null,this.Ef="messages",this.Mf=[],this.Rf=!1,this.Lf=0,this.Ht=()=>{this.Lf=0},this.Ff=e=>{this.yo.saveUserTraits(e),this._posthog.capture("$conversations_user_identified",{hasName:!!e.name,hasEmail:!!e.email})},this.Wf=function(){var e=t((function*(e){var t=yield l.requestRestoreLink(e);return l._posthog.capture("$conversations_restore_link_requested",{hasEmail:!!e}),t}));return function(t){return e.apply(this,arguments)}}(),this.Kc=function(){var e=t((function*(e){var t,i=(null==(t=l.pf)?void 0:t.getUserTraits())||void 0;yield l.sendMessage(e,i),setTimeout((()=>

1l.zf()),1e3)}));return function(t){return e.apply(this,arguments)}}(),this.qf=e=>{this.Sf=e,vt.info("Widget state changed",{state:e,view:this.Ef}),this._posthog.capture("$conversations_widget_state_changed",{state:e,view:this.Ef,ticketId:this.gf}),this.yo.saveWidgetState(e),"open"===e&&"messages"===this.Ef&&this._f>0&&this.gf&&this.Df()},this.zf=t((function*(){if(!l.wf&&l.gf&&!dt(l.Lf,3)){l.wf=!0;try{yield l.Bf()}finally{l.wf=!1}}})),this.Pf=t((function*(){if(!l.bf&&!dt(l.Lf,3)){l.bf=!0;try{yield l.Uf()}finally{l.bf=!1}}})),this.uo=t((function*(){"restore_request"!==l.Ef&&("messages"===l.Ef?yield l.zf():yield l.Pf())})),this.Af=e=>{vt.info("View changed",{from:this.Ef,to:e}),this.Ef=e},this.M=function(){var e=t((function*(e){var t,i,r;l.Nf(e),l.xf=null,null==(t=l.pf)||t.clearMessages(),l.Ef="messages",null==(i=l.pf)||i.setView("messages"),null==(r=l.pf)||r.setCurrentTicketResolved(l.Of()),yield l.Bf(),l.$f()&&l._f>0&&l.Df()}));return function(t){return e.apply(this,arguments)}}(),this.L=()=>{var e,t,i;vt.info("New conversation requested"),this.gf=null,this.yo.clearTicketId(),this.xf=null,this.Ef="messages",null==(e=this.pf)||e.setView("messages"),null==(t=this.pf)||t.setCurrentTicketResolved(!1),null==(i=this.pf)||i.clearMessages(!0)},this.D=t((function*(){var e,t;vt.info("Back to tickets requested"),l.Ef="tickets",null==(e=l.pf)||e.setView("tickets"),null==(t=l.pf)||t.setTicketsLoading(!0),yield l.Uf(),l._posthog.capture("$conversations_back_to_tickets")})),this._posthog=i,this.vn=e,this.yo=new ge(i),this.Hf=this.yo.getOrCreateWidgetSessionId(),this.jf=!0===e.widgetEnabled,this.Vf=function(e){var t;if(!e||0===e.length)return!0;var i=null==ne||null==(t=ne.location)?void 0:t.hostname;return!i||e.some((e=>{var t=function(e){var t=e.replace(/^https?:\/\//,"");return(t=t.split("/")[0].split("?")[0].split(":")[0])||null}(e);if(!t)return!1;if(t.startsWith("*.")){var r=t.slice(2);return i.endsWith("."+r)||i===r}return i===t}))}(e.domains),ne&&("online",o=(n={}).capture,s=n.passive,null==(r=ne)||r.addEventListener("online",this.Ht,{capture:void 0!==o&&o,passive:void 0===s||s})),this.Yf()}Xf(){var e,t,i=null==ne||null==(e=ne.location)?void 0:e.href;return this._posthog.config.disable_capture_url_hashes?(t=i)?t.split("#")[0]:t:i}sendMessage(e,i,r){var n=this;return t((function*(){var t=r?null:n.gf,o=!t,s=n.vn.token;return new Promise(((l,a)=>{var u=n.Gf(),d=(null==i?void 0:i.name)||u.name||null,c=(null==i?void 0:i.email)||u.email||null,h=n.Kf(),f={message:e.trim(),traits:{name:d,email:c},ticket_id:t};h?(f.identity_distinct_id=h.identity_distinct_id,f.identity_hash=h.identity_hash,f.distinct_id=h.identity_distinct_id):(f.widget_session_id=n.Hf,f.distinct_id=n._posthog.get_distinct_id());try{var p=n._posthog.get_session_id();p&&(f.session_id=p);var v=n._posthog.get_session_replay_url({withTimestamp:!0,timestampLookBack:30}),g=o?n.Xf():void 0;(v||g)&&(f.session_context={session_replay_url:v||void 0,current_url:g||void 0})}catch(e){vt.warn("Failed to capture session context",e)}n._posthog._send_request({url:n._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/message"),method:"POST",data:f,headers:{"X-Conversations-Token":s},callback(t){if(200===t.statusCode||201===t.statusCode)if(t.json){var i=t.json;o&&i.ticket_id&&(n.gf=i.ticket_id,n.yo.saveTicketId(i.ticket_id),vt.info("New ticket created",{ticketId:i.ticket_id,forced:!0===r})),n._posthog.capture("$conversations_message_sent",{ticketId:i.ticket_id,isNewTicket:o,messageLength:e.length}),n.xf=i.created_at,l(i)}else a(mt("sending message"));else a(gt(t,"sending message","Failed to send message",!0))}})}))}))()}Nf(e){e&&e!==this.gf&&(this.gf=e,this.yo.saveTicketId(e),this.xf=null)}getMessages(e,i){var r=this;return t((function*(){var t=e||r.gf;if(!t)throw new Error("No ticket ID provided and no active conversation");r.Nf(e);var n=r.vn.token;return new Promise(((e,o)=>{var s=r.Kf(),l={limit:"50"};s?(l.identity_distinct_id=s.identity_distinct_id,l.identity_hash=s.identity_hash):l.widget_session_id=r.Hf,i&&(l.after=i),r._posthog._send_request({url:r._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"?"+ut(l)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(t){r.Jf(t.statusCode),200===t.statusCode?t.json?e(t.json):o(mt("fetching messages")):o(gt(t,"fetching messages","Failed to fetch messages"))}})}))}))()}markAsRead(e){var i=this;return t((function*(){var t=e||i.gf;if(!t)throw new Error("No ticket ID provided and no active conversation");i.Nf(e);var r=i.vn.token;return vt.info("Marking messages as read",{ticketId:t}),new Promise(((e,n)=>{var o=i.Kf(),s=o?{identity_distinct_id:o.identity_distinct_id,identity_hash:o.identity_hash}:{widget_session_id:i.Hf};i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"/read"),method:"POST",data:s,headers:{"X-Conversations-Token":r},callback(t){200===t.statusCode?t.json?e(t.json):n(mt("marking messages as read")):n(gt(t,"marking messages as read","Failed to mark messages as read"))}})}))}))()}Yf(){if(se&&ne){if(this.Kf())return this.yo.clearTicketId(),void this.lc();var e=ft();

1if(e&&!this.Tf)return this.Tf=!0,pt(),setTimeout(pt,0),void this.Zf(e).catch((e=>{st(e)||vt.warn("Failed to restore conversations from URL token",e)})).finally((()=>{pt(),this.lc()}));this.lc()}else vt.info("Conversations not available: Document or window not available")}lc(){this.Tf=!0,this.gf=this.yo.loadTicketId(),vt.info("Loaded ticket ID from storage",{ticketId:this.gf}),this._posthog.capture("$conversations_loaded",{hasExistingTicket:!!this.gf,widgetEnabled:this.jf,domainAllowed:this.Vf}),this.jf&&this.Vf?this.Qf():vt.info("Widget not rendered",{widgetEnabled:this.jf,domainAllowed:this.Vf}),this.ep()}Zf(e){var i=this;return t((function*(){try{return yield i.tp(e)}catch(t){return st(t)&&"network"===t.kind&&"cause"in t||vt.warn("Restore token exchange failed, retrying once",t),yield i.tp(e)}}))()}tp(e){var i=this;return t((function*(){var t,r=i.vn.token,n={restore_token:e,widget_session_id:i.Hf,distinct_id:i._posthog.get_distinct_id(),current_url:i.Xf()},o=yield new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?i.json?e(i.json):t(mt("restoring conversations",!1)):t(gt(i,"restoring conversations","Failed to restore conversations",!0,!1))}})}));return"success"!==o.status?(vt.info("Restore token was not accepted",{status:o.status,code:o.code}),o):(i.xf=null,i._f=0,o.widget_session_id&&(i.Hf=o.widget_session_id,i.yo.setWidgetSessionId(o.widget_session_id)),null!=(t=o.migrated_ticket_ids)&&t.length?(i.gf=o.migrated_ticket_ids[0],i.yo.saveTicketId(i.gf),i.zf(),i.Pf()):(i.gf=null,i.yo.clearTicketId()),o)}))()}Qf(){return this.Cf?Promise.resolve():(this.If||(this.If=this.ip()),this.If)}ip(){var e=this;return t((function*(){var t="open"===e.yo.loadWidgetState()?"open":"closed";e.Sf=t;var i=e.rp(),r=yield e.np(),n=r.view,o=r.tickets;e.Ef=n,e.op(t,i,n,o),e.Cf=!0,e._posthog.capture("$conversations_widget_loaded",{hasExistingTicket:!!e.gf,initialState:t,initialView:n,ticketCount:o.length,hasUserTraits:!!i}),e.sp(),e.lp()}))()}Gf(){var e,t=(null==(e=this._posthog.persistence)?void 0:e.props)||{},i=this._posthog.get_property("$stored_person_properties")||{};return{name:i.$name||i.name||t.$name||t.name||void 0,email:i.$email||i.email||t.$email||t.email||void 0}}rp(){var e=this.Gf(),t=e.name,i=e.email;if(t||i)return{name:t||void 0,email:i||void 0};var r=this.yo.loadUserTraits();return r&&(r.name||r.email)?r:null}Df(){var e=this;return t((function*(){if(e.gf)try{var t,i=yield e.markAsRead(e.gf);e._f=i.unread_count,null==(t=e.pf)||t.setUnreadCount(0),vt.info("Messages marked as read",{unreadCount:i.unread_count})}catch(e){st(e)||vt.error("Failed to mark messages as read",e)}}))()}Bf(){var e=this;return t((function*(){if(e.gf)try{var t,i,r=e._posthog.config.identity_distinct_id,n=e.gf,o=yield e.getMessages(e.gf,e.xf||void 0);if(e._posthog.config.identity_distinct_id!==r||e.gf!==n)return;Q(o.unread_count)&&(e._f=o.unread_count,null==(t=e.pf)||t.setUnreadCount(o.unread_count),o.unread_count>0&&e.$f()&&e.Df()),o.ticket_status&&e.ap(n,o.ticket_status),o.messages.length>0&&(null==(i=e.pf)||i.addMessages(o.messages),e.xf=o.messages[o.messages.length-1].created_at)}catch(e){st(e)||vt.error("Failed to load messages",e)}}))()}$f(){return"open"===this.Sf}Uf(){var e=this;return t((function*(){try{var t,i,r,n=yield e.getTickets();e.Mf=n.results,e.Rf=e.up(n.results),null==(t=e.pf)||t.updateTickets(n.results,e.Rf);var o=n.results.reduce(((e,t)=>e+(t.unread_count||0)),0);e._f=o,null==(i=e.pf)||i.setUnreadCount(o),null==(r=e.pf)||r.setCurrentTicketResolved(e.Of()),vt.info("Tickets loaded",{count:n.results.length,totalUnread:o})}catch(e){st(e)||vt.error("Failed to load tickets",e)}}))()}up(e){return e.length>=1}Of(){if(!this.gf)return!1;var e=this.Mf.find((e=>e.id===this.gf));return"resolved"===(null==e?void 0:e.status)}ap(e,t){var r,n,o=this.Mf.findIndex((t=>t.id===e));-1!==o&&this.Mf[o].status!==t&&(this.Mf=[...this.Mf.slice(0,o),i({},this.Mf[o],{status:t}),...this.Mf.slice(o+1)],this.Rf=this.up(this.Mf),null==(r=this.pf)||r.updateTickets(this.Mf,this.Rf),null==(n=this.pf)||n.setCurrentTicketResolved(this.Of()))}Jf(e){this.Lf=((e,t,i,r)=>{if(0===e){if(le()){var n=t+1;return 3===n&&vt.warn("Conversations polling requests are failing before receiving an HTTP response; this can happen due to network issues, CORS, browser blocking, or ad blockers. Stopped polling conversations; will try again when connectivity changes."),n}return t}return 0})(e,this.Lf)}np(){var e=this;return t((function*(){try{var t=e._posthog.config.identity_distinct_id,i=yield e.getTickets();return e._posthog.config.identity_distinct_id!==t?{view:"messages",tickets:[]}:{view:e.dp(i.results),tickets:i.results}}catch(e){return st(e)||vt.error("Failed to determine initial view",e),{view:"messages",tickets:[]}}}))()}dp(e){this.Mf=e,this.Rf=this.up(e);var t=e.reduce(((e,t)=>e+(t.unread_count||0)),0);return this._f=t,2>e.length?1===e.length&&"resolved"===e[0].status?(this.gf=null,this.yo.clearTicketId(),"tickets"):(1===e.length&&(this.gf=e[0].id,this.yo.saveTicketId(e[0].id)),"messages"):(this.gf=null,"tickets")}sp(){this.mf||(this.uo(),this.mf=null==ne?void 0:ne.setInterval((()=>{this.uo()}),5e3),vt.info("Started polling",{view:this.Ef}))}cp(){this.mf&&(null==ne||ne.clearInterval(this.mf),this.mf=null,vt.info("Stopped polling for messages"))}hp(){this.Cf&&this.vf&&(this.vf.isConnected||null!=se&&se.body&&(se.body.appendChild(this.vf),vt.info("Re-attached widget after it was detached from the DOM")))}lp(){this.yf||(this.yf=null==ne?void 0:ne.setInterval((()=>{this.hp()}),1e3))}fp(){this.yf&&(null==ne||ne.clearInterval(this.yf),this.yf=null)}ep(){this.kf=this._posthog.on("eventCaptured",(e=>{var t;"$identify"===e.event&&(null==(t=this.pf)||t.setUserIdentified())}))}

1show(){this.Vf?this.Cf||this.Qf():vt.warn("Cannot show widget: current domain is not allowed")}hide(){this.cp(),this.fp(),this.vf&&(V(null,this.vf),this.vf.remove(),this.vf=null),this.pf=null,this.Cf=!1,this.If=null,this.xf=null}isVisible(){return this.Cf}getTickets(e){var i=this;return t((function*(){var t,r,n=i.vn.token,o=i.Kf(),s={limit:String(null!==(t=null==e?void 0:e.limit)&&void 0!==t?t:20),offset:String(null!==(r=null==e?void 0:e.offset)&&void 0!==r?r:0)};return o?(s.identity_distinct_id=o.identity_distinct_id,s.identity_hash=o.identity_hash):s.widget_session_id=i.Hf,null!=e&&e.status&&(s.status=e.status),new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/tickets?"+ut(s)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(r){i.Jf(r.statusCode),200===r.statusCode?r.json?e(r.json):t(mt("fetching tickets")):t(gt(r,"fetching tickets","Failed to fetch tickets"))}})}))}))()}requestRestoreLink(e){var i=this;return t((function*(){if(i.Kf())return{ok:!0};var t=e.trim().toLowerCase();if(!t)throw new Error("Email is required");var r=i.vn.token,n={email:t,request_url:i.Xf()||""};return new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore/request"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?e({ok:!0}):t(gt(i,"requesting restore link","Failed to request restore link"))}})}))}))()}restoreFromToken(e){var i=this;return t((function*(){if(i.Kf())return{status:"success"};var t=e.trim();if(!t)throw new Error("Restore token is required");try{return yield i.Zf(t)}finally{pt()}}))()}restoreFromUrlToken(){var e=this;return t((function*(){if(e.Kf())return null;var t=ft();if(!t)return null;try{return yield e.restoreFromToken(t)}finally{pt()}}))()}getCurrentTicketId(){return this.gf}getWidgetSessionId(){return this.Hf}Kf(){var e=this._posthog.config.identity_distinct_id,t=this._posthog.config.identity_hash;return e&&t?{identity_distinct_id:e,identity_hash:t}:null}setIdentity(){var e;this.pp(),null==(e=this.pf)||e.setIdentityMode(!0),this.vp()}clearIdentity(){var e;this.pp(),null==(e=this.pf)||e.setIdentityMode(!1),this.vp()}pp(){var e;this.gf=null,this.yo.clearTicketId(),this.xf=null,null==(e=this.pf)||e.clearMessages(!0)}vp(){var e=this;return t((function*(){try{var t,i,r,n,o=e._posthog.config.identity_distinct_id,s=yield e.getTickets();if(e._posthog.config.identity_distinct_id!==o)return;var l=e.dp(s.results);null==(t=e.pf)||t.updateTickets(s.results,e.Rf),null==(i=e.pf)||i.setUnreadCount(e._f),null==(r=e.pf)||r.setCurrentTicketResolved(e.Of()),e.Ef=l,null==(n=e.pf)||n.setView(l),"messages"===l&&e.gf&&e.Bf()}catch(e){st(e)||vt.error("Failed to load tickets after identity change",e)}}))()}destroy(){this.cp(),this.fp(),ne&&ne.removeEventListener("online",this.Ht),this.kf&&(this.kf(),this.kf=null),this.vf&&(V(null,this.vf),this.vf.remove(),this.vf=null),this.pf=null,xt===this&&(xt=null),vt.info("Widget destroyed")}reset(){this.yo.clearAll(),this.gf=null,this.xf=null,this._f=0,this.Lf=0,this.destroy(),vt.info("Conversations reset")}op(e,t,i,r){if(void 0===i&&(i="messages"),void 0===r&&(r=[]),se){var n=se.getElementById(yt);if(!n){if(!se.body)return void vt.info("Conversations widget not rendered: Document body not available yet");(n=se.createElement("div")).id=yt,se.body.appendChild(n)}this.vf=n,V(we(at,{ref:e=>{this.pf=e},config:this.vn,initialState:e,initialUserTraits:t,isUserIdentified:this._posthog._isIdentified(),isIdentityMode:!Z(this.Kf()),initialView:i,initialTickets:r,showTicketList:this.Rf,onSendMessage:this.Kc,onStateChange:this.qf,onIdentify:this.Ff,onRequestRestoreLink:this.Wf,onSelectTicket:this.M,onNewConversation:this.L,onBackToTickets:this.D,onViewChange:this.Af}),n)}else vt.info("Conversations widget not rendered: Document not available")}}var bt="undefined"!=typeof globalThis?globalThis:ne;bt&&"undefined"==typeof self&&(bt.self=bt),bt&&"undefined"==typeof File&&(bt.File=function(){});var kt=null!=ne?ne:{};kt.__PosthogExtensions__=kt.__PosthogExtensions__||{},kt.__PosthogExtensions__.initConversations=function(e,t){return xt||(xt=new wt(e,t))}}();
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