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61 62 63<meta name="question-id" content="3379948"><meta name="category-id" content="1043486"><meta name="flow-id" content=""><meta name="recaptcha-site-key" content="6LcpGLYjAAAAAJtaowP1_pw6R12eDC592EcvHBJa"><meta name="require-contact-captcha" content="true"><meta name="current-language" content="en_US"><meta name="knowledge-base-url" content="https://help.janewebsites.com/"><meta name="current-user-id" content=""><meta name="ignore-users-analytics" content="false"><meta name="reading-timeout" content="10000"><meta name="account-subdirectory-prefix" content=""><meta name="current-account-id" content="25578"><meta name="account-subdomain" content="janewebsites"><meta name="helpjuice-knowledge-base-url" content="https://janewebsites.helpjuice.com/"><meta name="swifty-voice-call-enabled" content="true"><meta name="voice-connector-enabled" content="true"><meta name="chat-theme-color" content="#00C1CA"><meta name="chat-position" content="bottomRight"><meta name="chat-links-color" content="#01797D"><meta name="chat-link-sources" content="true"><meta name="chat-header" content="Jane Websites AI Assistant"><meta name="chat-welcome-header" content="Here to Help You Build With Confidence"><meta name="chat-welcome-message" content="Get quick guidance with helpful articles, instant answers, and easy to follow resources from our AI assistant."><meta name="chat-input-placeholder" content="Ask, write, or search for anything..."><meta name="chat-no-results-message" content="Sorry, we couldn't find any results. Please contact our team [email protected]"><meta name="chat-icon-url" content="https://static.helpjuice.com/helpjuice_production/uploads/upload/image/25578/direct/1763503774252/Jane%20Sync.png"><meta name="search-theme-color" content="#FFFFFF"><meta name="search-placeholder" content="Search or ask anything..."><meta name="search-text-color" content="#384D60"><meta name="search-enable-ai" content="true"><meta name="search-ask-ai-title" content="Jane Websites AI Assistant"><meta name="search-outlearn-enabled" content="false"><meta name="search-allow-highlighting" content="true"><meta name="search-enable-users-filter" content="true"></head> 64<body class="galaxy-theme question_page"> 65 66 <!--START_COMPONENT_ADMIN_NAVBAR--> 67 68 <!--END_COMPONENT_ADMIN_NAVBAR--> 69 70 71 72 <header class="category-header"> 73 <div class="header-content"> 74 <a href="/" class="logo-section"> 75 <img 76 src="https://static.helpjuice.com/helpjuice_production/uploads/upload/image/25578/direct/1761682274241/Jane%20Websites%20-%20Transparent%20teal.png" 77 /> 78 </a> 79 <div class="language-selector">ð English â¼</div> 80 </div> 81 82 <div class="search-container"> 83 <div class="search-box"> 84 <span class="search-icon" 85 ><svg 86 width="22" 87 height="21"
88 viewBox="0 0 22 21" 89 xmlns="http://www.w3.org/2000/svg" 90 class="fill-inherit" 91 aria-hidden="true" 92 > 93 <path 94 fill-rule="evenodd" 95 clip-rule="evenodd" 96 d="M3.27485 8.7001C3.27485 5.42781 5.92757 2.7751 9.19985 2.7751C12.4721 2.7751 15.1249 5.42781 15.1249 8.7001C15.1249 11.9724 12.4721 14.6251 9.19985 14.6251C5.92757 14.6251 3.27485 11.9724 3.27485 8.7001ZM9.19985 0.225098C4.51924 0.225098 0.724854 4.01948 0.724854 8.7001C0.724854 13.3807 4.51924 17.1751 9.19985 17.1751C11.0802 17.1751 12.8176 16.5627 14.2234 15.5265L19.0981 20.4013C19.5961 20.8992 20.4033 20.8992 20.9013 20.4013C21.3992 19.9033 21.3992 19.0961 20.9013 18.5981L16.0264 13.7233C17.0625 12.3176 17.6749 10.5804 17.6749 8.7001C17.6749 4.01948 13.8805 0.225098 9.19985 0.225098Z" 97 ></path></svg 98 ></span> 99 <input 100 type="text" 101 placeholder="Ask us anything" 102 class="search-input" 103 id="search" 104 /> 105 </div> 106 </div> 107 </header> 108 109 110 111 <main id="main-content"> 112 <div class="content_for_layout"> 113 <div class="main-content inner-content"> 114 <nav class="breadcrumb"> 115 <a href="/">Help Center</a> 116 117 <span class="separator">âº</span> 118 <a href="/getting-started-with-jane-websites">Getting started with Jane Websites</a> 119 120 </nav> 121 122 <div class="info-block"> 123 <div class="info-details"> 124 <h1>How to log in</h1> 125 <p class="description"> 126 Discover step-by-step instructions on how to login to Jane Websites. 127 </p> 128 <div class="author-info"> 129 130 <img class="avatar circle" width="96" height="96" style="background: url("/initials_avatars/CS?bg=c2d7f0&s=192&fg=fff") 0% 0% / 96px 96px;" src="https://secure.gravatar.com/avatar/cd2163d6a18d1c5f881a156a1051ff14.png?s=96&d=blank" /> 131 132 133 <div> 134 135 <a href="/authors/1893076"> 136 <p class="author-name">Customer Support</p> 137 </a> 138 139 <p class="update-date">Updated July 23rd, 2026</p> 140 </div> 141 </div> 142 </div> 143 </div> 144 145 <!--START_COMPONENT_ARTICLE_CONTENT--> 146 <article class="article" data-controller="feedbacks" data-feedbacks-load-form-value="/admin/feedbacks/comments/new?question_id=3379948" data-helpjuice-component="Article Content" data-helpjuice-element="Container" data-helpjuice-attributes="background"> 147 148 <div class="fr-view" data-action="mouseup->feedbacks#update" data-controller="glossary" data-glossary-url-value="/glossary_terms.json"> 149 150 <div class="helpjuice-table-of-contents-container" data-helpjuice-element="Table of Content" data-helpjuice-attributes="background,visibility" data-helpjuice-related-elements="Table of content title,Table of content item"> 151 <div class="helpjuice-toc-items"> 152 153 <a href="#things-to-knowbefore-you-start-0" data-tag-name="H3" data-helpjuice-element="Table of content item" data-helpjuice-attributes="font_size,color">Things to know/Before you start</a> 154 155 <a href="#how-to-log-in-1" data-tag-name="H2" data-helpjuice-element="Table of content item" data-helpjuice-attributes="font_size,color">How to Log In</a> 156 157 </div> 158 159 <div class="copyURL"> 160 161 <button class="copyButton copy-URL-to-clipboard"> 162 <div class="icon"> 163 <svg width="19px" height="18px" viewBox="0 0 19 18" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> 164 <title>link</title> 165 <g id="knowledge-base" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> 166 <g id="Knowledge-base_01-category" transform="translate(-1187.000000, -200.000000)" fill="#252525" fill-rule="nonzero"> 167 <g id="bandeau-de-fin" transform="translate(1156.
167000000, 180.000000)"> 168 <g id="Group-3" transform="translate(20.500000, 10.000000)"> 169 <path d="M20.3530529,18.6484987 C20.0498347,18.3453303 21.1460461,17.2414864 21.4492643,17.5485416 C22.2772832,18.3764245 22.7321105,19.4802684 22.7321105,20.6579222 C22.7321105,21.8356148 22.2772832,22.9394587 21.4492643,23.7673416 L21.4492643,23.7673416 L18.5026445,26.7134777 C17.6474137,27.5724548 16.5161766,28 15.3927533,28 C14.2692833,28 13.1419414,27.5724548 12.282831,26.7134777 C11.4548199,25.8855948 11,24.7817509 11,23.6040971 C11,22.4264045 11.4548199,21.3225606 12.282831,20.4946776 L12.282831,20.4946776 L15.229482,17.5485416 C15.5327001,17.2453732 16.632799,18.3453303 16.3295808,18.6484987 L16.3295808,18.6484987 L13.3829649,21.5946348 C12.8503932,22.1310096 12.5549538,22.8422893 12.5549538,23.6079839 C12.5549538,24.3736784 12.8465058,25.0849193 13.3829649,25.6212941 C14.4908697,26.7290248 16.294633,26.7290248 17.4063941,25.6212941 L17.4063941,25.6212941 L20.3530529,22.675158 C20.8855895,22.1387832 21.1810329,21.4275035 21.1810329,20.6618089 C21.1810329,19.8961144 20.8894769,19.1848736 20.3530529,18.6484987 Z M21.4881385,11.2869987 C23.2024485,9.56905761 25.9974982,9.57294439 27.7118082,11.2869987 C29.4300446,13.0010506 29.4300446,15.7917196 27.7079208,17.5096738 L27.7079208,17.5096738 L24.761301,20.4558099 C24.6096919,20.6073941 23.3618324,19.65906 23.6650506,19.3558916 L23.6650506,19.3558916 L26.6117094,16.4097167 C27.7195831,15.301986 27.7195831,13.4946748 26.6117094,12.3869519 C25.5037968,11.279229 23.6961499,11.279229 22.5882373,12.3869519 L22.5882373,12.3869519 L19.6416175,15.3330802 C18.5337049,16.4408109 18.5337049,18.2481609 19.6416175,19.3558916 C19.9448357,19.65906 18.8446979,20.7589783 18.5414797,20.4558099 C16.8271696,18.7417813 16.8271696,15.9471905 18.5414797,14.2331619 L18.5414797,14.2331619 Z" id="link"></path> 170 </g> 171 </g> 172 </g> 173 </g> 174 </svg> 175 </div> 176 <div class="copy-URL-to-clipboard-details"> 177 <p>Copy article link</p> 178 <textarea>https://clinicsites.helpjuice.com/questions/3379948</textarea> 179 </div> 180 </button> 181 </div> 182 </div> 183 184 185 <div class="helpjuice-article-body-content helpjuice-editor-content"><p style='-webkit-text-stroke-width:0px;background-color:rgb(253, 253, 253);box-sizing:border-box;color:rgb(49, 52, 58);font-family:UniversalSans, Roboto, -apple-system, "system-ui", "Segoe UI", Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:common-ligatures;font-weight:400;letter-spacing:normal;line-height:1.5em;margin:0px;orphans:2;padding:0px 0px 8px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;' id="isPasted"><span style="font-family:Verdana, Geneva, sans-serif;font-size:18px;">Logging into your Jane Websites account gives you access to all your website customization tools, from editing pages to managing design and content. This guide will show you how to log in so you can start making updates right away.</span><br><br> </p><div class="helpjuice-callout info"> 186<div class="helpjuice-callout-body"> 187<h3 id="things-to-knowbefore-you-start-0" data-toc="true"><span style="color:hsl(204,62%,34%);font-family:Verdana, Geneva, sans-serif;"><strong>Things to know/Before you start</strong></span></h3> 188<p class="hj-alert-text"><span style="color:hsl(204,62%,34%);font-family:Verdana, Geneva, sans-serif;font-size:18px;">Make sure you have access to the email address associated with your <span id="isPasted">Jane Websites</span> account.</span></p> 189</div> 190<div class="helpjuice-callout-delete"> </div> 191</div><h2 id="how-to-log-in-1" data-toc="true"> 192<br><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;"><span style="font-size:26px;"><strong style="box-sizing:border-box;margin:0px;padding:0px;" id="isPasted">How to Log In</strong></span></span> 193</h2><p><span style="font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">This quick walkthrough below will help you find the login page, enter your credentials, and access your website dashboard.</span></span><br> </p><ol style="list-style-type:decimal;"> 194<li style="color:rgb(0, 0, 0);font-family:Verdana, Geneva, sans-serif;font-size:18px;line-height:2;">Navigate to your <span style="font-family:Verdana, Geneva, sans-serif;font-size:18px;"><span id="isPasted">Jane Websites</span></span> staging URL. </li> 195<li style="color:rgb(0, 0, 0);font-family:Verdana, Geneva, sans-serif;font-size:18px;line-height:2;">Scroll down until you reach the small <strong>Login</strong> button at the bottom of your website.<br> <br><img class="fr-fic fr-dib fr-fil" style="width:661px;" src="https://static.helpjuice.com/helpjuice_production/uploads/upload/image/25578/direct/1751423316646-LoginButton.png"><br> </li> 196<li style="color:rgb(0, 0, 0);font-family:Verdana, Geneva, sans-serif;font-size:18px;line-height:2;">Type in your login credentials.</li> 197<li style="color:rgb(0, 0, 0);font-family:Verdana, Geneva, sans-serif;font-size:18px;line-height:2;">Click the <strong>Login</strong> button.<br><br><img class="fr-fic fr-dib fr-fil" style="width:661px;" src="https://static.helpjuice.com/helpjuice_production/uploads/upload/image/25578/5452511/1751423377247-LoginScreen20250702-115-hkhlms.png"> 198</li> 199</ol><p>
199 </p><p><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;font-size:18px;"><span id="isPasted">Great work! You're logged in and ready to start editing your site. You can now manage pages, customize design settings, and keep your content fresh and up to date.</span></span></p><p><br><br><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;"><span style="font-size:26px;"><strong style="box-sizing:border-box;margin:0px;padding:0px;">Troubleshooting</strong></span></span></p><p><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">Q: What if I've forgotten my password? </span></span></p><p><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">A: Click the <strong>Forgot your Password</strong> button on your Login screen, and follow the prompts.</span></span><br> </p><p id="isPasted"><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">Q: What is my staging URL? </span></span></p><p><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">A: If you're wondering what your staging URL is, look for your Staging Link<strong data-start="59" data-end="81" id="isPasted"> </strong>in the email we sent you when you first signed up for </span></span><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;" id="isPasted">Jane Websites</span></span><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">. Search for the phrase âWelcome to </span></span><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;" id="isPasted">Jane Websites</span></span><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">
199" in your inbox, and<strong data-start="232" data-end="261"> </strong>the staging link will be included there.</span></span><br> </p><p id="isPasted"><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">Q: What if I've toggled off the Login button on my website?</span></span></p><p><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">A: If you've turned off this setting, you can simply type '<strong>/login</strong>' at the end of your URL to access the login page. For example: yourwebsite.com/login.</span></span><br> </p><p id="isPasted"><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">Q: What if I'm still not able to log in?</span></span></p><p><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">A: If you're still having trouble logging in, please reach out to our support team at </span></span><a href="mailto:[email protected]" title="" id=""><span style="color:hsl(204,62%,40%);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;"><strong data-start="160" data-end="186" id="isPasted">[email protected]</strong></span></span></a><span style="color:rgb(0,0,0);font-size:18px;"><span style="font-family:Verdana,Geneva,sans-serif;">,<strong data-start="160" data-end="186" id="isPasted"> </strong>and<strong data-start="160" data-end="186" id="isPasted"> </strong>we will get you logged in as soon as possible.</span></span></p></div> 200 </div> 201 </article> 202 <!--END_COMPONENT_ARTICLE_CONTENT--> 203</div> 204 205<div class="main-content inner-content"> 206 <!-- START_COMPONENT_RELATED_ARTICLES --> 207 <div class="related-articles" data-helpjuice-component="Related Articles" data-helpjuice-element="Container" data-helpjuice-attributes="visibility"> 208 <h3 data-helpjuice-element="Related Articles Title" data-helpjuice-attributes="text,font_size,color">Related Articles</h3> 209 <div class="related-articles-list"> 210 211 <a href="/en_US/getting-started-with-jane-websites/how-to-create-a-new-page" class="article"> 212 <div class="content"> 213 <h3 data-helpjuice-element="Article Title" data-helpjuice-attributes="font_size,color">How to create a new page</h3> 214 </div> 215 216 <div class="chev-icon"> 217 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 24 24"><path fill="#1a1a1a" d="M12.6 12L8.7 8.1q-.275-.275-.275-.7t.275-.7t.7-.275t.7.275l4.6 4.6q.15.15.213.325t.062.375t-.062.375t-.213.325l-4.6 4.6q-.275.275-.7.275t-.7-.275t-.275-.7t.275-.7z"/></svg> 218 </div> 219 </a> 220 221 <a href="/en_US/blocks/how-to-add-a-block" class="article"> 222 <div class="content"> 223 <h3 data-helpjuice-element="Article Title" data-helpjuice-attributes="font_size,color">How to add a block</h3> 224 </div> 225 226 <div class="chev-icon"> 227 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 24 24"><path fill="#1a1a1a" d="M12.6 12L8.7 8.1q-.275-.275-.275-.7t.275-.7t.7-.275t.7.275l4.6 4.6q.15.15.213.325t.062.375t-.062.375t-.213.325l-4.6 4.6q-.275.275-.7.275t-.7-.275t-.275-.7t.275-.7z"/></svg> 228 </div> 229 </a> 230 231 <a href="/en_US/getting-started-with-jane-websites/how-to-manage-editing-permissions-for-jane-websites" class="article"> 232 <div class="content"> 233 <h3 data-helpjuice-element="Article Title" data-helpjuice-attributes="font_size,color">How to manage editing permissions for Jane Websites</h3> 234 </div> 235 236 <div class="chev-icon"> 237 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 24 24">
237<path fill="#1a1a1a" d="M12.6 12L8.7 8.1q-.275-.275-.275-.7t.275-.7t.7-.275t.7.275l4.6 4.6q.15.15.213.325t.062.375t-.062.375t-.213.325l-4.6 4.6q-.275.275-.7.275t-.7-.275t-.275-.7t.275-.7z"/></svg> 238 </div> 239 </a> 240 241 <a href="/en_US/account-and-billing/how-to-change-or-reset-your-password" class="article"> 242 <div class="content"> 243 <h3 data-helpjuice-element="Article Title" data-helpjuice-attributes="font_size,color">How to change or reset your password</h3> 244 </div> 245 246 <div class="chev-icon"> 247 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 24 24"><path fill="#1a1a1a" d="M12.6 12L8.7 8.1q-.275-.275-.275-.7t.275-.7t.7-.275t.7.275l4.6 4.6q.15.15.213.325t.062.375t-.062.375t-.213.325l-4.6 4.6q-.275.275-.7.275t-.7-.275t-.275-.7t.275-.7z"/></svg> 248 </div> 249 </a> 250 251 </div> 252 </div> 253 <!-- END_COMPONENT_RELATED_ARTICLES --> 254</div> 255 256<br /> 257 258 259<div class="feedback-widget main-content inner-content"> 260 <form accept-charset="UTF-8" 261 action="/questions/3379948/feedbacks" 262 class="new_feedback" 263 id="new_feedback" 264 method="post"> 265 266 <input name="authenticity_token" type="hidden" value="W7fIKyhlMGSYY6ZpNZ0EjAuXfvwpXGjx8KK7p9liJk0=" /> 267 <input id="feedback_score" name="feedback[score]" type="hidden" value="0" /> 268 269 <div class="feedback-row" 270 style="display: flex; align-items: center; justify-content: center; gap: 12px;"> 271
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