https://uribe-meta.gov.co/chunk-3W2UCUIH.js

1import{a as y}from"./chunk-JZ5Q7DWH.js";import{a as q}from"./chunk-NI37FYAP.js";import{a as T}from"./chunk-BQDM7SLO.js";import{a as S,d as w}from"./chunk-EW27226T.js";import"./chunk-XW23I7H5.js";import"./chunk-Z57MTNEF.js";import"./chunk-O4DRHE5P.js";import"./chunk-535P5NAU.js";import"./chunk-G5UL7PGF.js";import"./chunk-56GIQ6PT.js";import"./chunk-CD2CGC5S.js";import"./chunk-GBRQKVYB.js";import"./chunk-CJWEDDVW.js";import{a as A}from"./chunk-ZW5B5J3B.js";import"./chunk-LDL32NDY.js";import"./chunk-YFREARA7.js";import"./chunk-AGCAGPAP.js";import"./chunk-AHQSOXDD.js";import"./chunk-GCE2MEC6.js";import"./chunk-W2ZMKN4C.js";import"./chunk-UVDUOVTO.js";import"./chunk-DQPLM2C5.js";import"./chunk-MIHC4Y75.js";import"./chunk-SB5L2XE4.js";import"./chunk-ICJV4PL6.js";import{a as k}from"./chunk-RIRGXRXY.js";import"./chunk-3GN2FC7K.js";import"./chunk-47CSRN7C.js";import{c as F}from"./chunk-SKH2MXBC.js";import{k as b,v as h}from"./chunk-BQLJE42W.js";import{Db as E,H as C,Ib as m,Jb as p,Tb as i,Xa as u,Ya as _,bc as f,da as g,ib as x,mb as d,na as s,oa as c,xb as e,yb as t,zb as o}from"./chunk-YE3BF7DR.js";import"./chunk-4IDNTCH7.js";function V(v,l){if(v&1){let r=E();e(0,"div",2),o(1,"app-seed",3),e(2,"h2",4),i(3,"Realizar peticiones, quejas, reclamos, sugerencias y denuncias (PQRDS) "),o(4,"app-helper",5),t(),e(5,"div",6)(6,"div")(7,"p"),i(8,"Por favor tenga en cuenta las siguientes definiciones para establecer el tipo de solicitud a presentar y los t\xE9rminos de respuesta. "),t(),e(9,"div",7),i(10," Seleccione el tipo de solicitud que desea registrar "),o(11,"app-helper",5),t(),e(12,"div",8),o(13,"div",9),e(14,"div",10)(15,"p")(16,"strong"),i(17,"Petici\xF3n"),t(),i(18," Es el derecho fundamental que tiene toda persona a presentar solicitudes respetuosas a las autoridades por motivos de inter\xE9s general o particular y a obtener su pronta resoluci\xF3n. "),t(),e(19,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(2))}),i(20,"ENV\xCDA UNA PETICI\xD3N O UN DERECHO DE PETICI\xD3N"),t()()(),e(21,"div",8),o(22,"div",12),e(23,"div",10)(24,"p")(25,"strong"),i(26,"Queja"),t(),i(27," Es la manifestaci\xF3n de protesta, censura, descontento o inconformidad que formula una persona en relaci\xF3n con una conducta que considera irregular de uno o varios servidores p\xFAblicos en desarrollo de sus funciones"),t(),e(28,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(3))}),i(29,"ENV\xCDA UNA QUEJA"),t()()(),e(30,"div",8),o(31,"div",13),e(32,"div",10)(33,"p")(34,"strong"),i(35,"Reclamo"),t(),i(36," Es el derecho que tiene toda persona de exigir, reivindicar o demandar una soluci\xF3n, ya sea por motivo general o particular, referente a la presentaci\xF3n indebida de un servicio o a la falta de atenci\xF3n de una solicitud."),t(),e(37,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(4))}),i(38,"ENV\xCDA UN RECLAMO"),t()()(),e(39,"div",8),o(40,"div",14),e(41,"div",10)(42,"p")(43,"strong"),i(44,"Sugerencia"),t(),i(45," Es la manifestaci\xF3n de una idea o propuesta para mejorar el servicio o la gesti\xF3n de la entidad."),t(),e(46,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(6))}),i(47,"ENV\xCDA UNA SUGERENCIA"),t()()(),e(48,"div",8),o(49,"div",15),e(50,"div",10)(51,"p")(52,"strong"),i(53,"Felicitaci\xF3n"),t(),i(54," Es la manifestaci\xF3n de la alegr\xEDa y satisfacci\xF3n de un servicio brindado o la gesti\xF3n de la entidad."),t(),e(55,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(9))}),i(56,"ENV\xCDA UNA FELICITACI\xD3N"),t()()(),e(57,"div",8),o(58,"div",16),e(59,"div",10)(60,"p")(61,"strong"),i(62,"Denuncia"),t(),i(63," Es la puesta en conocimiento ante una autoridad competenten de una conducta posiblemente irregular, para que se adelante la correspondiente investigaci\xF3n penal, disciplinaria, fiscal, administrativa - s

1ancionatoria o \xE9tico profesional."),t(),e(64,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(5))}),i(65,"ENV\xCDA UNA DENUNCIA"),t()()(),e(66,"div",8),o(67,"div",17),e(68,"div",10)(69,"p")(70,"strong"),i(71,"Solicitud de informaci\xF3n"),t(),i(72," Petici\xF3n formulada para acceder a informaci\xF3n p\xFAblica, sin necesidad de que los solicitantes acrediten su personalidad, el tipo de inter\xE9s, las causas por las cu\xE1les presentan su solicitud o los fines a los cuales habr\xE1n de destinar los datos solicitados."),t(),e(73,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(1))}),i(74,"SOLICITA INFORMACI\xD3N"),t()()(),e(75,"div",8),o(76,"div",18),e(77,"div",10)(78,"p")(79,"strong"),i(80,"Solicitud de datos personales"),t(),i(81," Es la solicitud de cambio y/o eliminaci\xF3n de informaci\xF3n correspondiente a los datos personales del usuario que requieran correcciones o actualizaciones."),t(),e(82,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(8))}),i(83,"ENV\xCDA UNA SOLICITUD"),t()()(),e(84,"div",8),o(85,"div",19),e(86,"div",10)(87,"p")(88,"strong"),i(89,"Agenda tu cita"),t(),i(90," Reuni\xF3n de tipo presencial o virtual en caso de tener necesidad de realizar un tr\xE1mite."),t(),e(91,"button",11),m("click",function(){s(r);let n=p();return c(n.selectComplaint(7))}),i(92,"AGENDAR CITA"),t()()()(),o(93,"br"),e(94,"div")(95,"div",20)(96,"div",21),i(97," Hazle seguimiento a tu solicitud a trav\xE9s del c\xF3digo generado por el portal cuando llenas el respectivo formulario y env\xEDas tu solicitud. "),o(98,"app-helper",5),t(),e(99,"button",22),m("click",function(){s(r);let n=p();return c(n.portalMainService.redirect(n.urlTracing))}),i(100,"HACER SEGUIMIENTO"),t()()()()()}v&2&&(u(),d("seedValue","PQRDS Recepci\xF3n de Solicitudes"),u(3),d("key",57)("classname","toolTip-btn toolTip__createSel"),u(7),d("key",58)("classname","toolTip-btn toolTip__adminBlock"),u(87),d("key",59)("classname","toolTip-btn toolTip__adminBlock"))}var N=class v{constructor(l,r,a,n){this.settingService=l;this.complaintFormService=r;this.helperService=a;this.portalMainService=n;this.active=this.settingService.settings.general.enablePQR}active;urlAttention={};urlTracing;loading=!1;ngOnInit(){this.activate()}activate(){this.loading=!0,this.urlTracing=this.settingService.settings.routes.Complaint.concat("/seguimiento"),this.portalMainService.seo.title="Peticiones, quejas y reclamos",this.complaintFormService.getComplaintResourcesByKeyWord("UrlAttention").pipe(C(()=>this.loading=!1)).subscribe({next:l=>{this.urlAttention=l},error:l=>{this.helperService.handlerException(l)}})}selectComplaint(l){l===7?this.urlAttention.value?(this.portalMainService.externalLinkName=this.urlAttention.value,this.portalMainService.externalLink=this.urlAttention.value,setTimeout(()=>{this.helperService.compile(S,{})},200)):window.location.pathname="/".concat(this.settingService.settings.routes.Complaint,"/enviar/",l):this.settingService.settings.general.urlPqrds?(this.portalMainService.externalLinkName=this.settingService.settings.general.urlPqrds,this.portalMainService.externalLink=this.settingService.settings.general.urlPqrds,setTimeout(()=>{this.helperService.compile(S,{})},200)):window.location.pathname="/".concat(this.settingService.settings.routes.Complaint,"/enviar/",l)}static \u0275fac=function(r){return new(r||v)(_(F),_(T),_(k),_(w))};static \u0275cmp=g({type:v,selectors:[["app-complaint"]],standalone:!0,features:[f],decls:2,vars:3,consts:[["message","Cargando...","size","md",3,"show","overlay"],["class","content_all",4,"ngIf"],[1,"content_all"],[3,"seedValue"],[1,"section-tit"],[3,"key","classname"],[1,"wrap-pqrs"],[1,"sub-title"],[1,"row-pqrs"],[1,"pqrs-icon","peticion"],[1,"wrap-txt-pqrs"],[1,"btn-save","btn-save--pqrs",3,"click"],[1,"pqrs-icon","queja"],[1,"pqrs-icon","reclamo"],[1,"pqrs-icon","sugerencia"],[1,"pqrs-icon","felicitacion"],[1,"pqrs-icon","denuncia"],[1,"pqrs-icon","solicitud"],[1,"pqrs-icon","solicitud-datos"],[1,"pqrs-icon","calendario"],[1,"tracing-pqrs"],[1,"tracing-pqrsTxt"],["type","button",1,"btn-save","btn-save--seg",3,"click"]],template:function(r,a){r&1&&(o(0,"app-loading-spinner",0),x(1,V,101,7,"div",1)),r&2&&(d("show",a.loading)("overlay",!1),u(),d("ngIf",!a.loading))},dependencies:[h,b,q,A,y]})};export{N as ComplaintComponent};