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1 <meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1"><link rel="profile" href="https://gmpg.org/xfn/11"><title>About Fix-It Right Plumbing | Fix-It Right Plumbing</title><meta name='robots' content='max-image-preview:large' /><meta name="description" content="At Fix-It Right Plumbing, calling a plumber isn't anyone's idea of fun. That's why we do things differently: honest advice, upfront pricing, no pressure." /><meta property="og:type" content="article" /><meta property="article:published_time" content="2026-02-04" /><meta property="article:modified_time" content="2026-09-28" /><meta property="og:url" content="https://www.fixitrightplumbing.com.au/about/" /><meta property="og:site_name" content="Fix-It Right Plumbing" /><meta name="twitter:card" content="summary" /><link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.fixitrightplumbing.com.au/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.fixitrightplumbing.com.au%2Fabout%2F" /><link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.fixitrightplumbing.com.au/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.fixitrightplumbing.com.au%2Fabout%2F&format=xml" /><link rel="alternate" type="application/rss+xml" title="Fix-It Right Plumbing » Stories Feed" href="https://www.fixitrightplumbing.com.au/web-stories/feed/"><link data-optimized="2" rel="stylesheet" href="https://www.fixitrightplumbing.com.au/wp-content/cache/ls/css/bc75f02fea9b75b74a73363989f1427e.css?rnd=12779" />
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class="elementor-sub-item" tabindex="-1">Norlane</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5945"><a href="https://www.fixitrightplumbing.com.au/plumber-lara/" class="elementor-sub-item" tabindex="-1">Lara</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-5701"><a href="https://www.fixitrightplumbing.com.au/plumber-canberra/" class="elementor-sub-item" tabindex="-1">Canberra<span class="sub-arrow"><svg aria-hidden="true" class="fa-svg-chevron-down e-font-icon-svg e-fas-chevron-down" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5970"><a href="https://www.fixitrightplumbing.com.au/plumber-queanbeyan/" class="elementor-sub-item" tabindex="-1">Queanbeyan</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5967"><a href="https://www.fixitrightplumbing.com.au/plumber-belconnen/" class="elementor-sub-item" tabindex="-1">Belconnen</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5968"><a href="https://www.fixitrightplumbing.com.au/plumber-gungahlin/" class="elementor-sub-item" tabindex="-1">Gungahlin</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5969"><a href="https://www.fixitrightplumbing.com.au/plumber-murrumbateman/" class="elementor-sub-item" tabindex="-1">Murrumbateman</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-5976"><a 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249ox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-50566"><a href="https://www.fixitrightplumbing.com.au/plumber-mount-helen/" class="elementor-sub-item" tabindex="-1">Mount Helen</a></li></ul></li></ul></li></ul></nav></div></div></div></div></div></div></div></div></div></header><main id="content" class="site-main post-13 page type-page status-publish hentry"><div class="page-header"><h1 class="entry-title">About Fix-It Right Plumbing</h1></div><div class="page-content"><div data-elementor-type="wp-page" data-elementor-id="13" class="elementor elementor-13" data-elementor-post-type="page"><div class="elementor-element elementor-element-fdb2242 e-flex e-con-boxed e-con e-parent" data-id="fdb2242" data-element_type="container" data-e-type="container"><div class="e-con-inner"><div class="elementor-element elementor-element-82c45b5 elementor-widget elementor-widget-text-editor" data-id="82c45b5" data-element_type="widget" data-e-type="widget" data-widget_type="text-editor.default"><p data-start="253" data-end="510">At <strong data-start="256" data-end="281">Fix-It Right Plumbing</strong>, we know that calling a plumber isnât exactly anyoneâs idea of a fun day. Most people only pick up the phone when something has gone wrong and thatâs stressful enough without being rushed or sold a solution that doesnât fit.</p><p data-start="512" data-end="550">Thatâs why we do things differently.</p><h3 data-start="552" data-end="572">How We Started</h3><p data-start="573" data-end="892">Iâm Richie, and I started Fix-It Right Plumbing from scratch, right from our humble home in Seaford. I made my own toolboxes and spent hours listening to homeownersâ horror stories about the service they were getting from tradespeople. One thing became crystal clear: <strong data-start="841" data-end="889">it shouldnât be this hard to get decent help</strong>.</p><p data-start="894" data-end="1211">Thatâs when Fix It Right was born. From day one, the mission was simple: <strong data-start="967" data-end="1084">listen first, explain your options clearly, and make sure every customer can make the right choice for their home</strong>. That focus on care, transparency, and personalisation has been the core of everything we do and it still drives us today.</p><h3 data-start="1213" data-end="1235">Where We Are Now</h3><p data-start="1236" data-end="1522">Originally, I was on the tools myself, helping homeowners in <strong data-start="1297" data-end="1322">Frankston and Seaford</strong>. Since then, Fix-It Right Plumbing has grown into a <strong data-start="1375" data-end="1410">team of highly trained plumbers</strong> delivering the same <strong data-start="1431" data-end="1473">high-quality, customer-focused service</strong> that our clients have come to love and expect.</p><p data-start="1524" data-end="1829">Weâve also expanded beyond <a href="https://www.fixitrightplumbing.com.au/plumber-melbourne/">Melbourne</a>, now serving <strong data-start="1575" data-end="1599">Geelong and Canberra,</strong>Â while maintaining the same standards and care in every home we enter. Every member of our team is trained to uphold the <strong data-start="1722" data-end="1747">Fix It Right standard</strong>: listen first, provide clear options, and make sure every job is done properly.</p><h3 data-start="1831" data-end="1852">We Listen First</h3><p data-start="1853" data-end="2125">From the moment we arrive, our focus is on <strong data-start="1896" data-end="1916">listening to you</strong>. We take the time to understand the problem, how your home works, and what matters most, whether thatâs cost, longevity, convenience, or peace of mind. No assumptions. No pressure. Just real understanding.</p><h3 data-start="2127" data-end="2168">Personalised Options, Clear Pricing</h3><p data-start="2169" data-end="2448">Once we know the full picture, we explain your <strong data-start="2216" data-end="2240">personalised options</strong> in plain English, with <strong data-start="2264" data-end="2283">upfront pricing</strong>. You see the pros and cons of each choice, so you can make the <strong data-start="2347" data-end="2379">right decision for your home</strong>. No âone-size-fits-allâ fixes. No guessing if itâs the right call.</p><h3 data-start="2450" data-end="2476">We Get It Done Right</h3><p data-start="2477" data-end="2709">Then we get to work, <strong data-start="2499" data-end="2543">
249professionally, cleanly, and efficiently</strong>. We use the right parts, follow best practices, and test everything before we leave. And when weâre done, we show you your new plumbing and make sure youâre happy.</p><h3 data-start="2711" data-end="2740">Why Customers Choose Us</h3><p data-start="2741" data-end="2828">Weâre not just another plumbing company. Thousands of homeowners trust us because we:</p><ul data-start="2829" data-end="3033"><li data-start="2829" data-end="2878"><p data-start="2831" data-end="2878">Listen first, guiding you to the right choice</p></li><li data-start="2879" data-end="2945"><p data-start="2881" data-end="2945">Offer <strong data-start="2887" data-end="2929">budget, mid-level, and premium options</strong> for every job</p></li><li data-start="2946" data-end="2975"><p data-start="2948" data-end="2975">Treat your home with care</p></li><li data-start="2976" data-end="3033"><p data-start="2978" data-end="3033">Make every interaction <strong data-start="3001" data-end="3031">personalised and enjoyable</strong></p></li></ul><p data-start="3035" data-end="3167">Our mission is simple: to make sure every person who calls <strong data-start="3094" data-end="3136">feels heard, understood, and confident</strong> in their plumbing decisions.</p></div><div class="elementor-element elementor-element-c87c9a0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="c87c9a0" data-element_type="widget" data-e-type="widget" data-widget_type="divider.default"><div class="elementor-divider"> 250<span class="elementor-divider-separator"> 251</span></div></div><div class="elementor-element elementor-element-016ece0 elementor-widget elementor-widget-heading" data-id="016ece0" data-element_type="widget" data-e-type="widget" data-widget_type="heading.default"><h2 class="elementor-heading-title elementor-size-default">This Is What Our Customers Are Saying Out Our Service</h2></div><div class="elementor-element elementor-element-4f58fa3 elementor-widget elementor-widget-html" data-id="4f58fa3" data-element_type="widget" data-e-type="widget" data-widget_type="html.default">
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d="M224,192a16,16,0,1,0,16,16A16,16,0,0,0,224,192ZM466.5,83.68l-192-80A57.4,57.4,0,0,0,256.05,0a57.4,57.4,0,0,0-18.46,3.67l-192,80A47.93,47.93,0,0,0,16,128C16,326.5,130.5,463.72,237.5,508.32a48.09,48.09,0,0,0,36.91,0C360.09,472.61,496,349.3,496,128A48,48,0,0,0,466.5,83.68ZM384,256H371.88c-28.51,0-42.79,34.47-22.63,54.63l8.58,8.57a16,16,0,1,1-22.63,22.63l-8.57-8.58C306.47,313.09,272,327.37,272,355.88V368a16,16,0,0,1-32,0V355.88c0-28.51-34.47-42.79-54.63-22.63l-8.57,8.58a16,16,0,0,1-22.63-22.63l8.58-8.57c20.16-20.16,5.88-54.63-22.63-54.63H128a16,16,0,0,1,0-32h12.12c28.51,0,42.79-34.47,22.63-54.63l-8.58-8.57a16,16,0,0,1,22.63-22.63l8.57,8.58c20.16,20.16,54.63,5.88,54.63-22.63V112a16,16,0,0,1,32,0v12.12c0,28.51,34.47,42.79,54.63,22.63l8.57-8.58a16,16,0,0,1,22.63,22.63l-8.58,8.57C329.09,189.53,343.37,224,371.88,224H384a16,16,0,0,1,0,32Zm-96,0a16,16,0,1,0,16,16A16,16,0,0,0,288,256Z"></path></svg> </span> 320<span class="elementor-icon-list-text">VIC Licence No: 45661</span></li><li 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20211237</span></li></ul></div></div><div class="elementor-element elementor-element-39a42554 e-con-full e-flex e-con e-child" data-id="39a42554" data-element_type="container" data-e-type="container"><div class="elementor-element elementor-element-2a3ea33e elementor-widget elementor-widget-heading" data-id="2a3ea33e" data-element_type="widget" data-e-type="widget" data-widget_type="heading.default"><h2 class="elementor-heading-title elementor-size-default">Quick links</h2></div><div class="elementor-element elementor-element-c7a1f44 elementor-align-start elementor-mobile-align-start elementor-laptop-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="c7a1f44" data-element_type="widget" data-e-type="widget" data-widget_type="icon-list.default"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> 324<a href="https://www.fixitrightplumbing.com.au/total-care-membership/"><span 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href="https://www.fixitrightplumbing.com.au/blog/"><span class="elementor-icon-list-text">Blog</span> 337</a></li></ul></div></div><div class="elementor-element elementor-element-6b77ad3e e-con-full e-flex e-con e-child" data-id="6b77ad3e" data-element_type="container" data-e-type="container"><div class="elementor-element elementor-element-5132327 elementor-widget elementor-widget-heading" data-id="5132327" data-element_type="widget" data-e-type="widget" data-widget_type="heading.default"><h2 class="elementor-heading-title elementor-size-default">office Opening Hours</h2></div><div class="elementor-element elementor-element-29f81de elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="29f81
337de" data-element_type="widget" data-e-type="widget" data-widget_type="icon-list.default"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> 338<span class="elementor-icon-list-icon"> 339<svg aria-hidden="true" class="e-font-icon-svg e-far-clock" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z"></path></svg> </span> 340<span class="elementor-icon-list-text">Monday - Friday: 6am to 8pm</span></li><li class="elementor-icon-list-item"> 341<span class="elementor-icon-list-icon"> 342<svg aria-hidden="true" class="e-font-icon-svg e-far-clock" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z"></path></svg> </span> 343<span class="elementor-icon-list-text">Saturday - Sunday: 9am to 6pm</span></li></ul></div><div class="elementor-element elementor-element-8e34138 elementor-widget elementor-widget-html" data-id="8e34138" data-element_type="widget" data-e-type="widget" data-widget_type="html.default"></div><div class="elementor-element elementor-element-890912e elementor-widget elementor-widget-image" data-id="890912e" data-element_type="widget" data-e-type="widget" data-widget_type="image.default"> 344<img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMDAiIGhlaWdodD0iMTkzIiB2aWV3Qm94PSIwIDAgMzAwIDE5MyI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="300" height="193" data-src="https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/rear-quarter-view-Image-300x193.webp" class="attachment-medium size-medium wp-image-34712" alt="rear quarter view of Fix-It Right Plumbing truck" loading="lazy" data-srcset="https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/rear-quarter-view-Image-300x193.webp 300w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/rear-quarter-view-Image-768x495.webp 768w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/rear-quarter-view-Image.webp 783w" data-sizes="auto, (max-width: 300px) 100vw, 300px" /></div><div class="elementor-element elementor-element-b5b91f0 elementor-widget elementor-widget-image" data-id="b5b91f0" data-element_type="widget" data-e-type="widget" data-widget_type="image.default"> 345<img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMDAiIGhlaWdodD0iNTUiIHZpZXdCb3g9IjAgMCAzMDAgNTUiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" width="300" height="55" data-src="https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-300x55.webp" class="attachment-medium size-medium wp-image-36077" alt="therightchoice overlay" loading="lazy" data-srcset="https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-300x55.webp 300w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-1024x189.webp 1024w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-768x142.webp 768w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-1536x283.webp 1536w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-scaled.webp 1920w, https://www.fixitrightplumbing.com.au/wp-content/uploads/2026/01/therightchoice-3-150x28.webp 150w" data-sizes="auto, (max-width: 300px) 100v
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