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1<meta name="next-size-adjust" content=""/><title>About | Pluno AI</title><meta name="description" content="Meet the team behind Pluno. Learn our story, mission, and the people building the future of AI-powered customer support."/><link rel="manifest" href="/manifest.webmanifest"/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://pluno.ai/about"/><meta name="facebook-domain-verification" content="d6yvqblcq0vjn13vkw05cwx71b93tz"/><meta property="og:title" content="About | Pluno AI"/><meta property="og:description" content="Meet the team behind Pluno. Learn our story, mission, and the people building the future of AI-powered customer support."/><meta property="og:url" content="https://pluno.ai/about"/><meta property="og:site_name" content="Pluno AI"/><meta property="og:locale" content="en_US"/><meta property="og:image" content="https://pluno.ai/api/og?title=About"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="About"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="About | Pluno AI"/><meta name="twitter:description" content="Meet the team behind Pluno. Learn our story, mission, and the people building the future of AI-powered customer support."/><meta name="twitter:image" content="https://pluno.ai/api/og?title=About"/><link rel="shortcut icon" href="/favicon.ico"/><link rel="icon" href="/favicon.ico" sizes="48x48"/><link rel="icon" href="/icon.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="/icon.svg"/>
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1<div hidden id="S:0"><section class="py-20 sm:py-24 lg:py-32 relative overflow-hidden !pb-16 !pt-20 sm:!pt-28"><div aria-hidden="true" class="pointer-events-none absolute inset-0 -z-10 bg-[radial-gradient(ellipse_60%_50%_at_50%_-10%,rgba(93,80,195,0.10),transparent)]"></div><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-4xl "><div class="mx-auto max-w-3xl text-center"><h1 class="text-4xl font-bold tracking-tight text-text-primary sm:text-5xl lg:text-[3.25rem] lg:leading-[1.15]">Why we built Pluno</h1></div><div class="mx-auto mt-10 max-w-[680px] space-y-5"><p class="text-[15px] leading-[1.75] text-text-secondary sm:text-base">Pluno was born from a simple idea: make customer support smarter, more efficient, and less frustrating for teams managing inquiries at scale. What started as a prototype called AwesomeQA - created to tackle repetitive questions - has evolved into a powerful platform transforming how modern SaaS businesses handle support.</p><p class="text-[15px] leading-[1.75] text-text-secondary sm:text-base">Today, Pluno does more than just deflect routine inquiries. It streamlines escalation processes, automates workflows, and fosters seamless collaboration between teams, all while ensuring exceptional customer interactions. From startups to enterprises, we empower businesses worldwide to work smarter, resolve issues faster, and keep customers happier.</p><p class="text-[15px] leading-[1.75] text-text-secondary sm:text-base">From our humble beginnings to becoming a trusted partner for customer success, our mission remains clear: to build tools that make your work easier and your customers’ experiences better.</p></div></div></section><div class="mx-auto h-px max-w-4xl bg-gradient-to-r from-transparent via-primary/20 to-transparent"></div><section class="py-20 sm:py-24 lg:py-32 !py-20 sm:!py-24"><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-6xl "><h2 class="text-center text-3xl font-bold tracking-tight text-text-primary sm:text-4xl">The team behind Pluno</h2><div class="mx-auto mt-14 grid max-w-4xl gap-8 sm:grid-cols-2 lg:grid-cols-3"><div class="group flex flex-col"><div class="relative aspect-[4/5] w-full overflow-hidden rounded-2xl bg-surface"><img alt="Alexander Abstreiter" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top transition-transform duration-500 group-hover:scale-[1.03]" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 640px) 100vw, (max-width: 1024px) 50vw, 33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Falexander.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/><div class="pointer-events-none absolute inset-x-0 bottom-0 h-1/4 bg-gradient-to-t from-black/40 to-transparent"></div></div><div class="mt-4"><h3 class="text-lg font-semibold text-text-primary">Alexander Abstreiter</h3><div class="mt-0.5 flex items-center gap-2"><span class="text-sm text-primary/90">Co-Founder &amp; CEO</span><a target="_blank" rel="noopener noreferrer" class="text-text-secondary/40 transition-colors hover:text-primary" aria-label="Alexander Abstreiter LinkedIn" href="https://linkedin.com/in/alexander-abstreiter/"><svg class="h-[14px] w-[14px]" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 01-2.063-2.065 2.064 2.064 0 112.063 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"></path></svg></a></div><p class="mt-2.5 text-[13px] italic leading-relaxed text-text-secondary/70">“Empowering CX means giving individuals the tools and autonomy to 
1solve problems effectively, lowering barriers, fostering empathy, and ensuring every voice is heard for exceptional service.”</p></div></div><div class="group flex flex-col"><div class="relative aspect-[4/5] w-full overflow-hidden rounded-2xl bg-surface"><img alt="Korbinian Abstreiter" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top transition-transform duration-500 group-hover:scale-[1.03]" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 640px) 100vw, (max-width: 1024px) 50vw, 33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fkorbinian.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/><div class="pointer-events-none absolute inset-x-0 bottom-0 h-1/4 bg-gradient-to-t from-black/40 to-transparent"></div></div><div class="mt-4"><h3 class="text-lg font-semibold text-text-primary">Korbinian Abstreiter</h3><div class="mt-0.5 flex items-center gap-2"><span class="text-sm text-primary/90">Co-Founder &amp; CTO</span><a target="_blank" rel="noopener noreferrer" class="text-text-secondary/40 transition-colors hover:text-primary" aria-label="Korbinian Abstreiter LinkedIn" href="https://linkedin.com/in/korbinian-abstreiter/"><svg class="h-[14px] w-[14px]" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 01-2.063-2.065 2.064 2.064 0 112.063 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"></path></svg></a></div><p class="mt-2.5 text-[13px] italic leading-relaxed text-text-secondary/70">“Strong products are built on a foundation of transparency and trust. By leveraging AI, we foster collaboration and innovation while keeping the human element at the forefront.”</p></div></div><div class="group flex flex-col"><div class="relative aspect-[4/5] w-full overflow-hidden rounded-2xl bg-surface"><img alt="Syed Ali" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top transition-transform duration-500 group-hover:scale-[1.03]" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 640px) 100vw, (max-width: 1024px) 50vw, 33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fsyed.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/><div class="pointer-events-none absolute inset-x-0 bottom-0 h-1/4 bg-gradient-to-t from-black/40 to-transparent"></div></div><div class="mt-4"><h3 class="text-lg font-semibold text-text-primary">Syed Ali</h3><div class="mt-0.5 flex items-center gap-2"><span class="text-sm text-primary/90">Sales &amp; Marketing Manager</span><a target="_blank" rel="noopener noreferrer" class="text-text-secondary/40 transition-colors hover:text-primary" aria-label="Syed Ali LinkedIn" href="https://linkedin.com/in/sdalrmai/"><svg class="h-[14px] w-[14px]" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 01-2.063-2.065 2.064 2.064 0 112.063 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"></path></svg></a></div><p class="mt-2.5 text-[13px] italic leading-relaxed text-text-secondary/70">“Building a strong connection around your brand is the way forward. Companies that understand this are positioned for success. Supporting your audience when they need it most is one of the most effective ways to achieve it!”</p></div></div></div><div class="mx-auto mt-8 flex max-w-4xl justify-center gap-8"><div class="w-full max-w-[280px]"><div class="group flex flex-col"><div class="relative aspect-[4/5] w-full overflow-hidden rounded-2xl bg-surface"><img alt="Aykut Aykut" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top transition-transform duration-500 group-hover:scale-[1.03]" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;
1color:transparent" sizes="(max-width: 640px) 100vw, (max-width: 1024px) 50vw, 33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Faykut.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/><div class="pointer-events-none absolute inset-x-0 bottom-0 h-1/4 bg-gradient-to-t from-black/40 to-transparent"></div></div><div class="mt-4"><h3 class="text-lg font-semibold text-text-primary">Aykut Aykut</h3><div class="mt-0.5 flex items-center gap-2"><span class="text-sm text-primary/90">Software Engineer</span><a target="_blank" rel="noopener noreferrer" class="text-text-secondary/40 transition-colors hover:text-primary" aria-label="Aykut Aykut LinkedIn" href="https://linkedin.com/in/aykutaaykut/"><svg class="h-[14px] w-[14px]" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 01-2.063-2.065 2.064 2.064 0 112.063 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"></path></svg></a></div><p class="mt-2.5 text-[13px] italic leading-relaxed text-text-secondary/70">“Engagement simplified: With the help of AI, interactions are streamlined, and experiences are enhanced.”</p></div></div></div><div class="w-full max-w-[280px]"><div class="group flex flex-col"><div class="relative aspect-[4/5] w-full overflow-hidden rounded-2xl bg-surface"><img alt="Marek Lorenz" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top transition-transform duration-500 group-hover:scale-[1.03]" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 640px) 100vw, (max-width: 1024px) 50vw, 33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fmarek.png&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/><div class="pointer-events-none absolute inset-x-0 bottom-0 h-1/4 bg-gradient-to-t from-black/40 to-transparent"></div></div><div class="mt-4"><h3 class="text-lg font-semibold text-text-primary">
1Marek Lorenz</h3><div class="mt-0.5 flex items-center gap-2"><span class="text-sm text-primary/90">Software Engineer</span><a target="_blank" rel="noopener noreferrer" class="text-text-secondary/40 transition-colors hover:text-primary" aria-label="Marek Lorenz LinkedIn" href="https://linkedin.com/in/marek-lorenz/"><svg class="h-[14px] w-[14px]" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 01-2.063-2.065 2.064 2.064 0 112.063 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"></path></svg></a></div><p class="mt-2.5 text-[13px] italic leading-relaxed text-text-secondary/70">“Machine Learning unlocks endless opportunities for automated support, creating an environment where every question is answered instantly and efficiently.”</p></div></div></div></div></div></section><section class="py-20 sm:py-24 lg:py-32 relative !py-20 sm:!py-24"><div aria-hidden="true" class="pointer-events-none absolute inset-0 -z-10 bg-surface/40"></div><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-6xl "><h2 class="text-center text-3xl font-bold tracking-tight text-text-primary sm:text-4xl">How did it all start?</h2><div class="mx-auto mt-14 grid max-w-5xl items-center gap-12 lg:grid-cols-[1.1fr_1fr]"><div class="space-y-5"><p class="text-[15px] leading-[1.75] text-text-secondary">Pluno was born out of a desire to solve real, impactful problems for growing businesses. In 2021, Alex and Korbi, two AI engineers with experience in B2B SaaS startups, made the bold decision to leave their roles and focus entirely on tackling challenges that demanded smarter solutions.</p><p class="text-[15px] leading-[1.75] text-text-secondary">During their journey, they discovered a recurring issue faced by many teams: managing customer inquiries at scale was inefficient, time-consuming, and often frustrating. Determined to address this, they developed a simple prototype, known at the time as AwesomeQA.</p><p class="text-[15px] leading-[1.75] text-text-secondary">The feedback from early users became the foundation of something much bigger. AwesomeQA has since evolved into what is now known as Pluno—a platform designed not only to deflect repetitive inquiries but also to streamline the entire escalation support process for modern SaaS businesses. By automating workflows, enabling seamless customer interactions, and supporting collaboration, Pluno empowers teams to work smarter and serve customers better.</p><p class="text-[15px] leading-[1.75] text-text-secondary">From humble beginnings to helping businesses worldwide, our mission remains the same: to create tools that make your work easier and your customers happier.</p></div><div class="relative aspect-[5/4] overflow-hidden rounded-2xl shadow-xl shadow-black/30"><img alt="Pluno founders Alex and Korbi" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 1024px) 100vw, 50vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Ffounders.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div></div></div></section>
1<section class="py-20 sm:py-24 lg:py-32 !py-16 sm:!py-20"><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-6xl "><p class="mb-10 text-center text-lg font-semibold tracking-tight text-text-primary sm:text-xl">We push hard and have fun along the way.</p><div class="mx-auto grid max-w-5xl gap-2 sm:grid-cols-3" style="grid-template-rows:220px 220px"><div class="relative overflow-hidden rounded-xl sm:col-span-2 sm:row-span-2" style="min-height:280px"><img alt="Team gathering" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 640px) 100vw, 66vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fgallery-1.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div><div class="relative overflow-hidden rounded-xl" style="min-height:180px"><img alt="Team cycling" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fgallery-2.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div><div class="relative overflow-hidden rounded-xl" style="min-height:180px"><img alt="Team race" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="33vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=256&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 256w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fgallery-3.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div></div><div class="mx-auto mt-2 grid max-w-5xl gap-2 sm:grid-cols-2"><div class="relative aspect-[4/3] overflow-hidden rounded-xl"><img alt="Team outing" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-bottom" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="50vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fgallery-4.webp&amp;w=384&amp;q=75&amp;
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src="/_next/image?url=%2Fimages%2Fabout%2Fgallery-4.webp&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div><div class="relative aspect-[4/3] overflow-hidden rounded-xl"><img alt="Team scenery" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-bottom" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="50vw" srcSet="/_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=384&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 384w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=640&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 640w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=750&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 750w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=828&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 828w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=1080&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1080w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=1200&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1200w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=1920&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 1920w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=2048&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 2048w, /_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib 3840w" src="/_next/image?url=%2Fimages%2Fabout%2Fgallery-5.jpg&amp;w=3840&amp;q=75&amp;dpl=dpl_GGUUnQgwHADyZ2HiduBRKvtg4Sib"/></div></div></div></section><section class="py-20 sm:py-24 lg:py-32 !py-20 sm:!py-24"><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-6xl "><h2 class="text-center text-3xl font-bold tracking-tight text-text-primary sm:text-4xl">Supported by the best:</h2><div class="mx-auto mt-14 flex max-w-4xl flex-wrap items-center justify-center gap-x-14 gap-y-8 sm:gap-x-16"><div class="flex items-center 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w-auto sm:h-9" loading="lazy"/></div><div class="flex items-center opacity-80 transition-opacity hover:opacity-100"><img src="/images/about/possible-ventures.png" alt="Possible Ventures" class="h-7 w-auto sm:h-9" loading="lazy"/></div><div class="flex items-center opacity-80 transition-opacity hover:opacity-100"><img src="/images/about/robot-ventures.png" alt="Robot Ventures" class="h-7 w-auto sm:h-9" loading="lazy"/></div></div></div></section><section class="py-20 sm:py-24 lg:py-32 relative !py-20 sm:!py-24"><div aria-hidden="true" class="pointer-events-none absolute inset-0 -z-10 bg-[radial-gradient(ellipse_50%_60%_at_50%_110%,rgba(93,80,195,0.12),transparent)]"></div><div class="mx-auto w-full px-4 sm:px-6 lg:px-8 max-w-4xl "><div class="text-center"><h2 class="text-3xl font-bold tracking-tight text-text-primary sm:text-4xl">Interested to join our team?</h2><div class="mt-8"><a class="inline-flex items-center justify-center gap-2 rounded-full font-medium transition-all duration-200 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