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9            "text": "timetoreply is an email analytics & relationship intelligence platform for B2B customer-facing teams. It measures email response times across every mailbox and uses an AI layer called Smart Data to read conversation signals — sentiment, urgency, and intent — so teams can see which customer conversations need attention. It works inside Outlook and Google Workspace without changing how the team already emails."
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16            "text": "timetoreply connects to your team's mailboxes and measures first-reply, average, and median response times by team, mailbox, and individual, updated in real time. It tracks performance against the SLA targets you set and alerts your team when a conversation is approaching or missing its target. On connection, timetoreply backfills 14 days of history, so you see real response-time data from day one."
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24"text": "Smart Data is timetoreply’s Relationship Intelligence AI layer that reads & analyzes what’s happening inside email conversations, not just how fast they're answered. It identifies customer sentiment, flags where urgency is concentrated, and categorises requests by intent — surfacing the conversations where frustration, delays, or unanswered questions are already showing. Smart Data runs on top of timetoreply's email analytics and inside the same Outlook and Google Workspace workflows."
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32"text": "No. timetoreply works inside the Outlook and Google Workspace inboxes your team already uses — there is no new tool to log into and no change to how people send or manage email. Timers, SLA alerts, and prioritised conversations appear in the inbox itself, while managers get a separate dashboard view across every team and shared mailbox."
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40"text": "timetoreply is an email analytics & relationship intelligence platform, not a ticketing system. Helpdesks route and resolve support tickets; timetoreply measures and analyses the email your team already sends from Outlook and Google Workspace, without converting conversations into tickets or changing the workflow. It's built for B2B teams who manage client relationships through shared, and individual inboxes rather than support queues."
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64"text": "timetoreply is live in minutes, not weeks. You connect your mailboxes, set your SLA targets, and timetoreply backfills 14 days of historical data instantly — so you're looking at your real response times, SLA risk, and at-risk conversations from day one rather than a blank dashboard."
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72"text": "timetoreply is built for B2B teams where email drives revenue — teams that manage client accounts (not support tickets), use email as the primary client channel, and run relationships through shared and individual inboxes. It's used by teams in logistics, corporate travel, insurance, legal, and professional services where service quality directly affects retention and reputation."
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80"text": "Yes. timetoreply meets enterprise security and compliance standards, including SOC 2 and ISO 27001. It connects to your existing Outlook or Google Workspace mailboxes through secure, permission-based access and analyses email to produce response-time and Smart Data analytics. "
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88"text": "You can spot at-risk client relationships by watching the signals already present in your email: long wait times, negative sentiment, repeated follow-ups, changes in tone and language and unanswered questions. timetoreply's Smart Data surfaces these signals across every mailbox so managers can see which accounts need attention now — rather than discovering a problem only when a client escalates."
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119.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;}
120/*# sourceURL=global-styles-inline-css */</style><link rel='stylesheet' id='style-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_8162b5cb0157c37937ce8e76d77f27f5.css?v15_6' media='all' /><link rel='stylesheet' id='slick-css' href='//cdn.jsdelivr.net/npm/[email protected]/slick/slick.css' media='all' /><link rel='stylesheet' id='wp-pagenavi-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_73d29ecb3ae4eb2b78712fab3a46d32d.css' media='all' /><link rel='stylesheet' id='tablepress-default-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_b1ac309167eaeb0c2e01367f9aada2a1.css' media='all' /><link rel='stylesheet' id='mm-compiled-options-mobmenu-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_ddf93d968c31799d8f5bee44c5f37b63.css' media='all' /><link rel='stylesheet' id='mm-google-webfont-dosis-css' href='//fonts.googleapis.com/css?family=Dosis%3Ainherit%2C400&#038;subset=latin%2Clatin-ext' media='all' /><link rel='stylesheet' id='cssmobmenu-icons-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_718fe426387df8914538d894c0655f81.css' media='all' /><link rel='stylesheet' id='cssmobmenu-css' href='https://timetoreply.com/wp-content/cache/autoptimize/css/autoptimize_single_62bd0bbb7661b81231fdf47aa5e637c7.css' media='all' /> 
120<script id="jquery-js" async='async' src="https://timetoreply.com/wp-includes/js/jquery/jquery.min.js"></script>
120 
120<script defer id="xmTheme-js" src="https://timetoreply.com/wp-content/cache/autoptimize/js/autoptimize_single_97c00da5bf3376ed746e4332d9fadc3e.js"></script>
120 
120<script defer id="slick-js" src="//cdn.jsdelivr.net/npm/[email protected]/slick/slick.min.js"></script>
120 
120<script defer id="mobmenujs-js" src="https://timetoreply.com/wp-content/cache/autoptimize/js/autoptimize_single_1a7a1c044f6f8909b5ea70ca382daaaa.js"></script>
120 <link rel="https://api.w.org/" href="https://timetoreply.com/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://timetoreply.com/wp-json/wp/v2/pages/252924" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://timetoreply.com/xmlrpc.php?rsd" /><link rel='shortlink' href='https://timetoreply.com/' />  
120<script defer src="data:text/javascript;base64,CgkJCQl2YXIgX2hzcSA9IF9oc3EgfHwgW107CgkJCQlfaHNxLnB1c2goWyJzZXRDb250ZW50VHlwZSIsICJzdGFuZGFyZC1wYWdlIl0pOwoJCQk="></script>
120  
120<script src="https://t.contentsquare.net/uxa/8a9f7b9daa96c.js" defer></script>
120 <style id="wp-custom-css">.page-id-250159 .tablepress>:where(thead,tfoot)>*>th {
121    background-color: #7c1cff;
122    color: #fff;
123    font-weight: 700;
124    vertical-align: middle;
125    word-break: normal;
126}
127
128.tablepress-id-10 .column-1,
129 {
130	width: 300px !important;
131}
132
133.tablepress-id-10 .column-2,
134.tablepress-id-10 .column-3,
135.tablepress-id-10 .column-4,
136.tablepress-id-10 .column-5 {
137	width: 220px;
138}
139
140.tablepress-id-11 .column-1,
141 {
142	width: 300px !important;
143}
144
145.tablepress-id-11 .column-2,
146.tablepress-id-11 .column-3,
147.tablepress-id-11 .column-4,
148.tablepress-id-11 .column-5 {
149	width: 220px;
150}
151
152.tablepress-id-12 .column-1,
153 {
154	width: 300px !important;
155}
156
157.tablepress-id-12 .column-2,
158.tablepress-id-12 .column-3,
159.tablepress-id-12 .column-4,
160.tablepress-id-12 .column-5 {
161	width: 220px;
162}
163
164.tablepress-id-13 .column-1,
165 {
166	width: 300px !important;
167}
168
169.tablepress-id-13 .column-2,
170.tablepress-id-13 .column-3,
171.tablepress-id-13 .column-4,
172.tablepress-id-13 .column-5 {
173	width: 220px;
174}
175
176.tablepress-id-14 .column-1,
177 {
178	width: 300px !important;
179}
180
181.tablepress-id-14 .column-2,
182.tablepress-id-14 .column-3,
183.tablepress-id-14 .column-4,
184.tablepress-id-14 .column-5 {
185	width: 220px;
186}
187
188.tablepress-id-15 .column-1,
189 {
190	width: 300px !important;
191}
192
193.tablepress-id-15 .column-2,
194.tablepress-id-15 .column-3,
195.tablepress-id-15 .column-4,
196.tablepress-id-15 .column-5 {
197	width: 220px;
198}
199
200.tablepress-id-16 .column-1,
201 {
202	width: 300px !important;
203}
204
205.tablepress-id-16 .column-2,
206.tablepress-id-16 .column-3,
207.tablepress-id-16 .column-4,
208.tablepress-id-16 .column-5 {
209	width: 220px;
210}
211
212.tablepress-id-17 .column-1,
213 {
214	width: 300px !important;
215}
216
217.tablepress-id-17 .column-2,
218.tablepress-id-17 .column-3,
219.tablepress-id-17 .column-4,
220.tablepress-id-17 .column-5 {
221	width: 220px;
222}
223
224@media only screen and (min-width: 480px) {
225  .page-id-250159 #row-9 {
226    display: none;
227  }
228}
229
230@media only screen and (max-width: 480px) {
231  .page-id-250159 #row-2 {
232    display: none;
233  }
234}
235
236@media only screen and (max-width: 480px) {
237  .page-id-250159 #row-3 {
238    display: none;
239  }
240}
241
242@media only screen and (max-width: 480px) {
243  .page-id-250159 #row-4 {
244    display: none;
245  }
246}
247
248@media only screen and (max-width: 480px) {
249  .page-id-250159 #row-5 {
250    display: none;
251  }
252}
253
254@media only screen and (max-width: 480px) {
255  .page-id-250159 #row-6 {
256    display: none;
257  }
258}
259
260@media only screen and (max-width: 480px) {
261  .page-id-250159 #row-7 {
262    display: none;
263  }
264}
265
266@media only screen and (max-width: 480px) {
267  .page-id-250159 #row-8 {
268    display: none;
269  }
270}
271
272
273html{
274	scroll-behavior: smooth;
275}
276
277body section.pricing:first-of-type {
278  padding-top: 80px !important;
279  margin-top: 30px !important;
280}
281
282.trusted-by .logo h4
283{
284	margin-top:5px;
285}
286
287
288
289.tz_ppl_behind_section .text-left
290{
291text-align:left;
292}
293.tz_section.pt-0
294{
295	padding-top:0px !important;
296}
297.page-id-250912  section#row-6,.page-id-252006  section#row-6
298{
299	background-color: #001b38;
300	padding-top: 0 !important;
301  margin-top: 0 !important;
302	padding: 60px 0;
303height: 205px;
304  margin-bottom: 50px;
305}
306
307  .tz_testimonial .box {
308    border-radius: 12px;
309    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.15);
310    padding: 30px;
311    background: #fff;
312    transition: transform 0.3s ease;
313  }
314
315  .tz_testimonial .box:hover {
316    transform: translateY(-5px);
317  }
318
319  .tz_testimonial blockquote {
320    font-size: 18px;
321    font-style: italic;
322    color: #333;
323    margin: 20px 0;
324  }
325
326  .tz_testimonial .name {
327    font-weight: 600;
328    color: #555;
329		
330  }
331
332  .tz_testimonial .logo {
333    max-width: 150px;
334    height: auto;
335    margin: 0 auto 15px;
336    display: block;
337  }
338.page-template-tpl-ttr-lite  section#row-13,.page-template-tpl-ttr-lite  section#row-14,.page-template-tpl-ttr-lite  section#row-15,.page-template-tpl-ttr-lite  section#row-16,.page-template-tpl-ttr-lite  section#row-17
339{
340	display:none !important;
341}
342
343
344.page-id-251333 section#row-3
345{
346	display:none !important;
347}
348
349	.show_mob
350	{
351		display:none !important;
352	}
353  .show_pc
354	{
355		display:inline-block !important;
356	}
357
358@media only screen and (max-width: 600px) {
359	.tzslider
360	{
361		width:85% !important;
362	}
363	.tztoggle
364	{
365		top:0px !important;
366	}
367	.show_pc
368	{
369		display:none !important;
370	}
371  .show_mob
372	{
373		display:inline-block !important;
374	}
375		
376	.page-id-250865 #row-9 .grid-33
377{
378	width:49% !important;
379} 
380
381
382}
383
384
385
386	.mob-menu-item-nav
387	{
388		z-index:999 !important;
389		font-size:30px;
390		margin:0px;
391	}
392
393.hub_form_container_green
394{
395	
396	background-color: #3ede9c !important;
397  background-image: none !important;
398  border-radius: 10px !important;
399  display: block !important;
400  padding-bottom: 30px !important;
401  padding-left: 30px !important;
402  padding-right: 30px !important;
403  padding-top: 30px !important;
404	
405}
406
407
408.hub_form_container_green .hs-button
409{
410	background:#001B38 !important;
411		border:#001B38 !important;
412}
413
414.hub_form_features
415{
416		background-color: #fff !important;
417  background-image: none !important;
418  border-radius: 10px !important;
419  display: block !important;
420  padding-bottom: 30px !important;
421  padding-left: 30px !important;
422  padding-right: 30px !important;
423  padding-top: 30px !important;
424}
425
426
427.testimonial p.name
428{
429	float:none !important;
430	    position: absolute;
431    bottom: 15px;
432}
433
434.page-id-251529 .testimonial div.name,.page-id-251529 .testimonial p.name , 
435.page-id-251556 .testimonial div.name,.page-id-251556 .testimonial p.name,.page-id-251895 .testimonial p.name {
436  font-size: 12px;
437  line-height: 0em;
438  font-weight: unset;
439  letter-spacing: .05;
440  padding: 12px 0 0;
441  margin: 0;
442  }
443
444.stock_bot
445{
446	 
447  position: absolute;
448  bottom: 15px;
449  width: 100%;
450	left:0px;
451}
452
453.testimonial .stock_bot p.name
454{
455	float:none !important;
456	    position: unset;
457    bottom: unset;
458}
459
460.page-id-147 #row-1 .navy-bg
461{
462	background:none !important;
463}
464
465
466.page-id-250865 #row-9 .grid-33
467{
468	width:24.333%;
469}
470
471.page-id-250865 #row-3
472{
473	background:#f9f5f3;
474
475}
476.page-id-250912  #row-2.features-row .feature h3 , 
477.page-id-252006  #row-2.features-row .feature h3 , 
478.page-id-252008  #row-2.features-row .feature h3
479{
480	color:#fff;
481}
482
483.page-id-250912  #row-12 .tz_section.tz_ppl_behind_section .grid-45
484{
485	min-height:215px;
486}
487
488.page-id-250912  #row-7 .tz_section.tz_ppl_behind_section .grid-45
489{
490	min-height:411px;
491}
492
493.page-id-252008  #row-7 .tz_section.tz_ppl_behind_section .grid-45
494{
495	min-height:315px;
496}
497
498.testimonial blockquote {
499  height: calc(100% - 100px);
500  overflow-y: auto;
501}
502
503/******** CUSTOM CSS FIXES MULTIPLE DEVICES *******/
504
505
506div iframe
507{
508	max-width: 100% !important;
509}
510
511
512section.white-bg .testimonial .white-bg
513{
514    background: #f9f9f9;
515}
516
517/*** DESKTOP ***/
518
519@media only screen and (min-width: 1024px)  {
520	.page-id-246453 #row-14 .clear , .page-id-246453 #row-12 .clear
521	{
522		clear: unset !important;
523	}
524	
525	.content-padding 
526	{
527			padding: 40px 0 !important;
528	}
529}
530
531
532
533
534
535/**** MOB/TAB COMMON ****/
536
537@media only screen and (min-width: 320px) and (max-width: 1023px)  
538{
539	.banner h1
540	{
541		font-size:29px;
542	}
543
544	.content-padding 
545	{
546			padding: 30px 0 !important;
547	}
548	
549	 
550    .page-id-155 #row-1 .tablet-grid-50 ,  .page-id-154 #row-1 .tablet-grid-50 
551	{
552        clear: both;
553        width: 100%;
554        }
555	
556	 .page-id-251333 #row-1 .box.featured a.cta
557	{
558		left: 20px;
559    right: 20px;
560	}
561	 .page-id-124 .post-box .logo-thumb img,.post-box .logo-thumb img
562	{
563		max-width:100%; 
564	}
565	
566	 .page-id-124 .post-box h3,.post-box h3
567	{
568		font-size:21px;
569	}
570	
571	.tablet-grid-25:has(.testimonial) 
572	{
573        float: left;
574        width: 50% !important;
575    }
576	
577	
578	
579		.page-id-147 	#row-1 .tablet-grid-50
580			{
581				 float: left;
582						width: 100% !important;
583			}
584	.page-id-147 #row-1 .tablet-grid-50 img
585	{
586		display:none;
587	}
588	.post-box .logo-thumb {
589    aspect-ratio: 700 / 700;
590	}
591	.number-call-outs .mobile-grid-33 
592	{
593        float: left;
594        width: 100%;
595    }
596	.number-call-out span, .number-call-out b {
597        display: block;
598    }
599	
600	span.purple-underline:before
601	{
602		background:none !important;
603	}
604	.page-id-246453 #row-14 .clear, .page-id-246453 #row-12 .clear {
605        clear: unset !important;
606    }
607	
608	header {
609    position: fixed ! IMPORTANT;
610	}
611	
612	.mob-menu-header-holder {
613 
614    z-index: 9999999 !important;
615}
616	
617	    .show-nav-left .mobmenu-panel.show-panel, .show-nav-right .mobmenu-panel.show-panel {
618        z-index: 9999999;
619    }
620	
621}
622
623
624@media only screen and (min-width: 1024px) and (max-width: 1050px) 
625{
626	.mob-menu-header-holder {
627 
628    z-index: 9999999 !important;
629}
630		header {
631    position: fixed ! IMPORTANT;
632	}
633	
634	    .show-nav-left .mobmenu-panel.show-panel, .show-nav-right .mobmenu-panel.show-panel {
635        z-index: 9999999;
636    }
637}
638
639
640@media only screen and (min-width: 768px) and (max-width: 1390px) {
641    .mobmenul-container {
642        top: 30px;
643        margin-left: 5px;
644        margin-top: 0;
645        height: 50px;
646        right: 460px;
647    }
648}
649
650
651@media only screen and (min-width: 320px) and (max-width: 767px)  
652{
653		.mobile-grid-100:has(.testimonial) 
654	{
655        float: left;
656        width: 100% !important;
657    }
658
659	.testimonial p.name {
660  position: unset;
661  bottom: unset;
662}
663	  .trusted-by.narrow .logo {
664    max-width: 100%;
665    width: 100%;
666  }
667	
668	.mob-menu-items .cta
669	{
670		font-size:11.7px !important;
671	}
672	
673	#row-6:has(.features-row) {
674  height: auto !important;
675 }
676	.mobile-grid-100:has(.tz_testimonial) 
677	{
678		margin-bottom:15px !important;
679	}
680	
681}
682
683
684
685@media only screen and (min-width: 768px) and (max-width: 1025px)  
686{
687		.tablet-grid-25:has(.testimonial), .tablet-grid-33:has(.testimonial) 
688	{
689        float: left;
690        width: 50% !important;
691    }
692	
693		 .page-id-124 .post-box .logo-thumb img,.post-box .logo-thumb img
694	{
695		max-width:100%; 
696	}
697	
698	.post-box .logo-thumb {
699    aspect-ratio: 700 / 700;
700	}
701	
702}
703
704
705
706
707
708/**** VS POSTS CSS ****/
709.table_cta_pre_block.show_pc {
710  display: table !important;
711}
712a.btn_cta_orange, a.btn_cta_orange:hover {
713  background: #3ede9c;
714  color: #fff !important;
715  padding: 2% 10%;
716  box-shadow: 0 0 20px rgb(0 0 0/10%);
717  -webkit-box-shadow: 0 0 20px rgb(0 0 0/10%);
718  display: block;
719  text-align: center;
720  width: 60%;
721  font-size: 20px;
722}
723
724.rev_summary_block {
725  background: #f7f7f7;
726  border-bottom: solid 4px #3ede9c;
727  padding: 30px 20px 20px;
728  margin-bottom: 25px;
729}
730
731.rev_summary_block table {
732  caption-side: bottom;
733  border-collapse: collapse;
734}
735
736.rev_summary_block tbody,.rev_summary_block td,.rev_summary_block tfoot,.rev_summary_block th,.rev_summary_block thead,.rev_summary_block tr {
737  border-color: inherit;
738  border-style: solid;
739  border-width: 0;
740}
741
742.rev_summary_block span.block_head {
743  font-size: 29px;
744  color: #000 !important;
745}
746.rev_summary_block table {
747  width: 100%;
748  text-align: left;
749}
750.rev_summary_block table td {
751  padding: 8px;
752  color: #000;
753  border-color: #e0dede;
754  border-width: .2px;
755  text-align: center;
756}
757
758.rev_summary_block table td[colspan="4"] 
759{
760  background-color: #D0F0E1;
761 }
762.summ_block_mob {
763  display: none;
764}
765
766.rev_summary_block .show_pc {
767  display: block !important;
768}
769
770.rev_summary_block p {
771  margin-bottom: 20px;
772}
773
774.rev_summary_block img {
775  max-width: 100% !important;
776  height: auto !important;
777	box-shadow: 0 1px 10px 5px #ccc;
778  -webkit-box-shadow: 0 1px 10px 5px #ccc;
779  padding-bottom: 0 !important;
780  padding-top: 0 !important;
781  margin-bottom: 25px !important;
782  margin-top: 25px !important;
783}
784
785.rev_summary_block ul, .rev_summary_block ol {
786  padding-bottom: 20px !important;
787}
788.rev_summary_block ul li {
789  list-style-type: none;
790  line-height: 2.5em;
791}
792
793.pro_tip_block {
794  background: #3ede9c;
795  color: #fff !important;
796  padding: 13px;
797  border-radius: 8px;
798}
799
800@media only screen and (max-width: 767px) {
801
802.table_cta_pre_block.show_pc {
803    display: none !important;
804  }
805	
806.table_cta_pre_block .btn_cta_orange 
807	{
808		margin-bottom:10px;
809		margin-top:10px;
810		font-size: 16px;
811    font-weight: 400;
812	}
813
814.rev_summary_block ul li {
815  list-style-type: none;
816  line-height: 2.5em;
817}
818.no-list-style li {
819  list-style-type: none !important;
820}
821	.rev_summary_block .show_pc {
822  display: none !important;
823}
824	  .summ_block_mob {
825    display: block;
826  }
827
828}
829
830
831/**** VS POSTS CSS END ****/
832
833
834#row-2.dark-blue-bg h3
835{
836	color:#fff !important;
837}
838
839#row-6:has(.features-row)
840{
841	background-color: #001b38;
842  padding-top: 0 !important;
843  margin-top: 0 !important;
844  height: 205px;
845  margin-bottom: 50px;
846}
847
848.quick-summary-content a, 
849.quick-summary-content a:hover{
850	color:inherit !important;
851	text-decoration:underline;
852}
853
854
855.wistia_click_to_play
856{
857	display:inline !important;
858}
859
860body.wistia-popup-open header {
861    position: absolute !important;
862    z-index: 1 !important;
863}
864
865.page-id-251333 #row-4
866{
867	display:none !important;
868}
869
870/*** BOOK DEMO PROOF BAR ***/
871
872.page-id-251918 .proofbar {
873  padding: 40px 15px;
874  border-bottom: 1px solid rgba(0,27,56,.07);
875  background: #fff;
876}
877
878
879.page-id-251918 .proofbar .container.wide {
880  max-width: var(--maxw-wide); 
881}
882
883.page-id-251918 .proofbar .k {
884  text-align: center;
885  font-size: 20px;
886  font-weight: 500;
887  color: var(--navy);
888  max-width: 940px;
889  margin: 0 auto 30px;
890  line-height: 1.5em;
891}
892
893.page-id-251918 .proofbar .k b {
894  color: #0bcd7d;
895  font-weight: 700;
896}
897
898.page-id-251918 .proofbar .logos {
899  display: flex;
900  flex-wrap: wrap;
901  justify-content: center;
902  align-items: center;
903  gap: 22px 44px;
904}
905
906.page-id-251918 .proofbar .logos img {
907  height: 30px;
908  width: auto;
909  object-fit: contain;
910  filter: grayscale(1);
911  opacity: .6;
912  transition: .25s;
913}
914
915
916
917
918a.hs-cta:link, a.hs-cta:active, a.hs-cta:visited , a.hs-cta-trigger-button-218838193698, a.hs-cta-trigger-button-2188
91860531581
919{
920color: #001b38;
921    font-size: 14px;
922    line-height: 14px;
923    display: inline-block;
924    padding: 12px 25px;
925    background: #3ede9c;
926    font-weight: 400;
927    letter-spacing: 0.05em;
928    box-sizing: border-box;
929    position: relative;
930    top: 0;
931    border: solid 2px #3ede9c;
932    margin: 5px;
933    border-radius: 4px;
934    -webkit-border-radius: 4px;
935    -khtml-border-radius: 4px;
936    -moz-border-radius: 4px;
937    min-width: 170px;
938    text-align: center;
939    position: relative;
940    top: 0;
941}
942
943#sticky_sidebar a.hs-cta-trigger-button-218838193698, .box.green-bg .hs-cta-trigger-button
944{
945background:#fff !important;
946	padding:17px;
947}</style> 
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1037 <div class="ttr-lp ttr-home-page"><section class="hero"><canvas id="heroCanvas"></canvas><div class="container hero-wrap"><div class="hero-grid"><div class="hero-copy"> <span class="pre-title">EMAIL ANALYTICS + RELATIONSHIP INTELLIGENCE</span><h1>Email analytics that show which customer relationships are <span class="u">at risk</span></h1><p class="desc">B2B customer-facing teams &amp; managers can now see which conversations need attention and how every inbox is performing; spot service issues, falls in response times and SLA adherence early, without changing the Outlook and Google Workspace workflows your team already uses.</p><div class="cta-container"> <a class="cta large" href="https://timetoreply.com/book-demo/">Book a demo</a> <span class="wistia_embed wistia_async_lnog249q0e popover=true popoverContent=html"
1038 style="display:inline-block;"> <a class="cta large secondary" href="#">60-second tour</a></span></div><div class="hero-trust"> <span class="t"><svg width="21" height="21" viewBox="0 0 24 24" fill="none"> <path d="M12 2l8 3v6c0 5-3.4 8.5-8 11-4.6-2.5-8-6-8-11V5l8-3z" stroke="#0bcd7d" stroke-width="1.7" stroke-linejoin="round" /> <path d="M8.5 12l2.3 2.3L15.5 9.6" stroke="#0bcd7d" stroke-width="1.7" stroke-linecap="round" stroke-linejoin="round" /> </svg> SOC 2 Type II</span> <span class="t"><svg width="21" height="21" viewBox="0 0 24 24" fill="none"> <path d="M12 2l8 3v6c0 5-3.4 8.5-8 11-4.6-2.5-8-6-8-11V5l8-3z" stroke="#0bcd7d" stroke-width="1.7" stroke-linejoin="round" /> </svg> ISO 27001</span> <span class="t"><svg width="21" height="21" viewBox="0 0 24 24" fill="none"> <rect x="3" y="6" width="18" height="12" rx="2" stroke="#0bcd7d" stroke-width="1.7" /> <path d="M3 8l9 5 9-5" stroke="#0bcd7d" stroke-width="1.7" /> </svg> Works in Outlook &amp; Google Workspace</span></div></div><div class="hero-visual"><div class="gfx-card"><div class="tfx"><div class="stage g1"><div class="g1-grid"><div class="g1-row g1-head"> <span>Subject</span><span class="h-from">From</span><span class="h-status">Status</span><span>First reply</span><span>Needs response</span><span>Category</span></div><div class="g1-row"> <span class="g1-c-sub">Re: Q3 renewal paperwork</span><span class="g1-from">[email protected]</span><span class="g1-status"><span class="pill done">Replied</span></span><span class="frt">8m</span><span class="dash">—</span><span class="dash">—</span></div><div class="g1-row"> <span class="g1-c-sub">Invoice #44120 query</span><span class="g1-from">a.okoro@brightpath</span><span class="g1-status"><span class="pill done">Replied</span></span><span class="frt">21m</span><span class="dash">—</span><span class="dash">—</span></div><div class="g1-row"> <span class="g1-c-sub">Shipment ETA confirmation</span><span class="g1-from">[email protected]</span><span class="g1-status"><span class="pill pend">Pending</span></span><span class="frt">1h 12m</span><span class="dash">—</span><span class="dash">—</span></div><div class="g1-row g1-new"> <span class="scan"></span> <span class="g1-c-sub">Urgent: account not working</span><span class="g1-from">[email protected]</span> <span class="g1-status"><span class="pill open">Open</span></span><span class="frt over">4h 02m</span> <span><span class="tri"><svg width="16" height="15" viewBox="0 0 16 15" fill="none"> <path d="M8 1.2l6.6 11.4H1.4L8 1.2z" fill="#e14d3a" /> <rect x="7.2" y="5.3" width="1.6" height="4" rx=".8" fill="#fff" /> <circle cx="8" cy="10.6" r=".95" fill="#fff" /> </svg>Needs response</span></span> <span><span class="cat-badge">Support</span></span></div></div> <svg class="g1-cursor" viewBox="0 0 22 28" fill="none"> <path d="M2 2l16.5 9.8-7 1.4 3.9 8.2-3 1.4-3.9-8.2L2 21V2z" fill="#001b38" stroke="#fff" stroke-width="1.4" stroke-linejoin="round" /> </svg><div class="g1-drawer"><div class="dr-h"><span>Conversation</span><span class="x">✕</span></div><div class="dr-who">Shannon — Vertex TG <span>· support@</span></div><div class="banner"> <svg width="15" height="14" viewBox="0 0 16 15" fill="none"> <path d="M8 1.2l6.6 11.4H1.4L8 1.2z" fill="#731c10" /> <rect x="7.2" y="5.3" width="1.6" height="4" rx=".8" fill="#f5a496" /> <circle cx="8" cy="10.6" r=".95" fill="#f5a496" /> </svg> Triggered alert <span class="t">4h overdue</span></div><div class="capsule"><span class="dot"></span>Needs response</div><div class="dr-line"><b>Shannon</b> is requesting assistance because their account login keeps failing before a client demo this afternoon.</div><div class="dr-outcome"><svg width="13" height="13" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#0b6b4a" stroke-width="3" stroke-linecap="round" stroke-linejoin="round" /> </svg>Issue detected &amp; prioritized</div></div></div></div><div class="tfx-cap">Live view · a new email is read, flagged &amp; prioritised the moment it lands</div></div></div></div></div></section><div class="proofbar"><div class="container wide"><p class="k">Trusted by <b>1,000+</b> B2B customer-facing teams</p><div class="logos"> <noscript><img src="images/logos/atpi.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/atpi-ltd-logo-vector.png'" alt="ATPI"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/atpi.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/atpi-ltd-logo-vector.png'" alt="ATPI"> <noscript><img src="images/logos/petronas.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Unknown.png'" alt="Petronas"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/petronas.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Unknown.png'" alt="Petronas"> <noscript><img src="images/logos/hiab.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Hiab.png'" alt="Hiab"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/hiab.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Hiab.png'" alt="Hiab"> <noscript><img src="images/logos/willis-towers-watson.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Willis-Towers-Watson.png'" alt="Willis Towers Watson"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/willis-towers-watson.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/Willis-Towers-Watson.png'" alt="Willis Towers Watson"> <noscript><img src="images/logos/aya-healthcare.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/aya-health-care-e1678790172692.png'" alt="Aya Healthcare"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/aya-healthcare.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2023/03/aya-health-care-e1678790172692.png'" alt="Aya Healthcare"> <noscript><img src="images/logos/trillium.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/03/trillium.png'" alt="Trillium Health Resources"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/trillium.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/03/trillium.png'" alt="Trillium Health Resources"> <noscript><img src="images/logos/global-furniture-group.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2024/03/Global-Furniture-Group.png'" alt="Global Furniture Group"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/global-furniture-group.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2024/03/Global-Furniture-Group.png'" alt="Global Furniture Group"> <noscript>
1038<img src="images/logos/munters.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/03/munters.png'" alt="Munters"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/logos/munters.png" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/03/munters.png'" alt="Munters"></div></div></div><section class="section"><div class="container center"> <span class="pre-title">The problem</span><h2>The warning signs were in your team&rsquo;s inboxes the whole time</h2><p class="lead maxw720 mt20">When email carries your customer relationships, small issues hide in plain sight, until they don't.</p></div><div class="container"><div class="prob-split"><div class="prob-center"><div class="gfx-card"><div class="tfx"><div class="stage gmirror"><div class="g2-left"><div class="feed"><div class="feed-h">Live inbox volume · 1,284 today</div><div class="msg live"><span class="av"></span><span class="bars"><i></i><i></i></span></div><div class="msg live"><span class="av" style="background:#ffe0d8"></span><span class="bars"><i></i><i></i></span></div><div class="msg live"><span class="av" style="background:#d8f3ec"></span><span class="bars"><i></i><i></i></span></div><div class="msg live"><span class="av" style="background:#ffe9d2"></span><span class="bars"><i></i><i></i></span></div><div class="msg live"><span class="av"></span><span class="bars"><i></i><i></i></span></div><div class="msg live"><span class="av" style="background:#d8f3ec"></span><span class="bars"><i></i><i></i></span></div></div><div class="smart"><div class="smart-h"><span class="crumb">Filters ›</span> Smart</div><div class="fgroup"><span>Smart category</span><div class="fopt a1"><span class="cbx"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#fff" stroke-width="2" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Support · Billing</div></div><div class="fgroup"><span>Contact intent</span><div class="fopt a2"><span class="cbx"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#fff" stroke-width="2" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Cancellation · Escalation</div></div><div class="fgroup"><span>Urgency</span><div class="fopt a3"><span class="cbx"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#fff" stroke-width="2" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Immediate crisis · Urgent</div></div></div></div><div class="g2-right"><div class="pcard p1"><div class="ic" style="background:rgba(252,168,103,.16);color:#b5631f"><svg width="15" height="15" viewBox="0 0 24 24" fill="none"> <rect x="4" y="5" width="16" height="11" rx="2" stroke="currentColor" stroke-width="1.8" /> <path d="M7 9h7M7 12h4" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" /> </svg></div><h4>Billing dispute</h4><p>Category: Support · Billing</p></div><div class="pcard p2"><div class="ic" style="background:rgba(225,77,58,.12);color:#e14d3a"><svg width="15" height="15" viewBox="0 0 24 24" fill="none"> <path d="M12 3v10M12 17v.5" stroke="currentColor" stroke-width="2" stroke-linecap="round" /> <circle cx="12" cy="12" r="9" stroke="currentColor" stroke-width="1.6" /> </svg></div><h4>Cancellation request</h4><p>Intent: at-risk account</p></div><div class="pcard p3"><div class="ic" style="background:rgba(32,201,166,.14);color:#0c8a72"><svg width="15" height="15" viewBox="0 0 24 24" fill="none"> <path d="M5 19l7-14 7 14" stroke="currentColor" stroke-width="1.8" stroke-linejoin="round" /> <path d="M9 15h6" stroke="currentColor" stroke-width="1.8" /> </svg></div><h4>Escalation to manager</h4><p>Intent: leadership needed</p></div><div class="pcard p4"><div class="ic" style="background:rgba(225,77,58,.12);color:#e14d3a"><svg width="15" height="15" viewBox="0 0 24 24" fill="none"> <path d="M12 2l9 19H3L12 2z" stroke="currentColor" stroke-width="1.8" stroke-linejoin="round" /> <path d="M12 9v4" stroke="currentColor" stroke-width="2" stroke-linecap="round" /> </svg></div><h4>Immediate crisis</h4><p>Urgency: respond now</p></div></div></div></div><div class="tfx-cap">Smart Filters surface the conversations that matter</div></div></div><div class="pts"><div class="card"><div class="ttr-icon"><svg viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="8" stroke="#001b38" stroke-width="1.8" /> <path d="M12 7.5v5l3.3 2" stroke="#001b38" stroke-width="1.8" stroke-linecap="round" /> </svg></div><h3>Accounts waiting too long</h3><p>Your top customer relationships are scattered across dozens of inboxes. It's hard to know which ones have been waiting too long for a reply.</p></div><div class="card"><div class="ttr-icon"><svg viewBox="0 0 24 24" fill="none"> <path d="M5 5h14v10H8l-3 3V5z" stroke="#001b38" stroke-width="1.8" stroke-linejoin="round" /> <path d="M9.5 9c.5-1.1 2.8-1.1 3.1.3.3 1.3-1.5 1.3-1.5 2.4" stroke="#001b38" stroke-width="1.5" stroke-linecap="round" /> <circle cx="11" cy="13.4" r=".9" fill="#001b38" /> </svg></div><h3>Frustration building quietly</h3><p>Customer frustration builds quietly in the inbox, often long before it reaches the people who can resolve it.</p></div><div class="card"><div class="ttr-icon"><svg viewBox="0 0 24 24" fill="none"> <rect x="4" y="5" width="16" height="10" rx="1.5" stroke="#001b38" stroke-width="1.8" /> <path d="M7 9h10M7 12h6" stroke="#001b38" stroke-width="1.8" stroke-linecap="round" /> </svg></div><h3>Replies that aren't answers</h3><p>An email thread looks handled because someone replied. The customer's actual question is still sitting there.</p></div><div class="card"><div class="ttr-icon"><svg viewBox="0 0 24 24" fill="none"> <path d="M6 19V10M12 19V5M18 19v-6" stroke="#001b38" stroke-width="1.9" stroke-linecap="round" /> </svg></div><h3>Uneven workload</h3><p>Some people are buried while others have capacity, leaving managers to prioritise on instinct instead of data.</p></div></div></div></div></section><section class="section bg-cream" id="how"><div class="container center"> <span class="pre-title">How it works</span><h2>Response times tell part of the story.<br>Smart Data reads the rest.</h2><p class="lead maxw720 mt20">Smart Data is timetoreply&rsquo;s Relationship Intelligence AI layer. It reads &amp; analyzes what&rsquo;s happening inside conversations — not just how fast they&rsquo;re answered.</p></div><div class="container hiw-graphic"><div class="gfx-card"><div class="tfx"><div class="stage b3"><div class="b3-card"> <span class="clbl">Email Analytics</span><div class="b3-mk"><span class="ic metric">
1038<svg width="11" height="11" viewBox="0 0 24 24" fill="none"> <path d="M5 20V11M12 20V5M19 20v-6" stroke="#001b38" stroke-width="2.2" stroke-linecap="round" /> </svg></span> Response time</div><div class="b3-mk"><span class="ic metric"><svg width="11" height="11" viewBox="0 0 24 24" fill="none"> <path d="M5 20V11M12 20V5M19 20v-6" stroke="#001b38" stroke-width="2.2" stroke-linecap="round" /> </svg></span> Response rate</div><div class="b3-mk"><span class="ic metric"><svg width="11" height="11" viewBox="0 0 24 24" fill="none"> <path d="M5 20V11M12 20V5M19 20v-6" stroke="#001b38" stroke-width="2.2" stroke-linecap="round" /> </svg></span> Time to close</div><div class="b3-mk"><span class="ic metric"><svg width="11" height="11" viewBox="0 0 24 24" fill="none"> <path d="M5 20V11M12 20V5M19 20v-6" stroke="#001b38" stroke-width="2.2" stroke-linecap="round" /> </svg></span> Email volume</div></div><div class="b3-op">+</div><div class="b3-card b3-smart"> <span class="clbl">+ Smart data</span><div class="b3-mk"><span class="ic tick"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#0c8a72" stroke-width="2.4" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Sentiment</div><div class="b3-mk"><span class="ic tick"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#0c8a72" stroke-width="2.4" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Intent</div><div class="b3-mk"><span class="ic tick"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#0c8a72" stroke-width="2.4" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Urgency</div><div class="b3-mk"><span class="ic tick"><svg width="11" height="9" viewBox="0 0 12 10"> <path d="M1 5l3.2 3.4L11 1.2" stroke="#0c8a72" stroke-width="2.4" fill="none" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Category</div></div><div class="b3-op">=</div><div class="b3-card b3-out"> <span class="clbl">Clear outcome</span><div class="b3-row" style="visibility:hidden"></div><div class="b3-row short" style="visibility:hidden"></div><div class="b3-green"><svg width="13" height="13" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="3" stroke-linecap="round" stroke-linejoin="round" /> </svg> Issue detected &amp; prioritized</div><div class="veil">awaiting…</div><div class="b3-chips"> <span class="b3-chip k1"><span style="color:#0c8a72;font-weight:700">↑</span> + Customer retention</span> <span class="b3-chip k2"><svg width="12" height="12" viewBox="0 0 24 24" fill="none"> <path d="M12 2l8 3v6c0 5-3.4 8.5-8 11-4.6-2.5-8-6-8-11V5l8-3z" stroke="#0c8a72" stroke-width="1.8" stroke-linejoin="round" /> </svg> SLA breaches avoided</span></div></div></div></div><div class="tfx-cap">Email Analytics + Smart Data = Relationship Intelligence</div></div></div><div class="container mt50"><div class="cols2"><div class="panel team"> <span class="tag">For your team</span><ul class="flist"><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="#c8f4e2" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#0bcd7d" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> Auto-prioritised conversations that need attention first</li><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="#c8f4e2" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#0bcd7d" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> Countdown timers and SLA alerts inside Outlook and Google Workspace</li><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="#c8f4e2" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#0bcd7d" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> No new tool. No new workflow. Nothing extra to log into.</li></ul></div><div class="panel you"> <span class="tag">For you</span><ul class="flist"><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="rgba(62,222,156,.16)" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#3ede9c" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> One dashboard across every team and shared mailbox</li><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="rgba(62,222,156,.16)" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#3ede9c" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> Urgency signals that show where pressure is building</li><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="rgba(62,222,156,.16)" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#3ede9c" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> Customer sentiment, identified directly from email conversations</li><li><svg width="22" height="22" viewBox="0 0 24 24" fill="none"> <circle cx="12" cy="12" r="11" fill="rgba(62,222,156,.16)" /> <path d="M7.5 12.2l3 3 6-6.4" stroke="#3ede9c" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" /> </svg> Automatically categorised customer requests and intents</li></ul></div></div><div class="flow"><div class="flow-step"><div class="fnum">1</div><div class="flabel">Connect inboxes</div></div><div class="flow-conn"></div><div class="flow-step"><div class="fnum">2</div><div class="flabel">Set SLA targets</div></div><div class="flow-conn"></div><div class="flow-step"><div class="fnum">3</div><div class="flabel">See what you've been missing — including which customers are happy and which ones are not</div></div></div><div class="flow-live">Live in minutes, not weeks</div></div></section><section class="section" id="see"><div class="container center"> <span class="pre-title">What you'll see</span><h2>See it on your team's inboxes instantly</h2><p class="lead maxw720 mt20">Connect your mailboxes in minutes and get a live dashboard with 14 days of historical data, so teams have visibility into response times, SLA risk and conversations from day one.</p></div><div class="container mt40"><div class="shots"><div class="shot"><div class="bar"><span></span><span></span><span></span></div> <noscript><img src="images/screens/dashboard.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/8-v2.gif'" alt="timetoreply live management dashboard" loading="lazy"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/screens/dashboard.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/8-v2.gif'" alt="timetoreply live management dashboard" loading="lazy"><div class="cap">Live management dashboard</div></div><div class="shot"><div class="bar"><span></span><span></span><span></span></div> <noscript><img src="images/screens/at-risk-conversation.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/6-v2-2.gif'" alt="email sentiment analysis on an at-risk customer conversation" loading="lazy"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/screens/at-risk-conversation.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/6-v2-2.gif'" alt="email sentiment analysis on an at-risk customer conversation" loading="lazy"><div class="cap">At-risk conversation, with sentiment &amp; urgency</div></div><div class="shot"><div class="bar"><span></span><span></span><span></span></div> <noscript><img src="images/screens/sla-alert.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/5-v2.gif'" alt="timetoreply in-inbox SLA alert and countdown timer in Outlook" loading="lazy"></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="images/screens/sla-alert.gif" onerror="this.onerror=null;this.src='https://timetoreply.com/wp-content/uploads/2025/01/5-v2.gif'" alt="timetoreply in-inbox SLA alert and countdown timer in Outlook" loading="lazy"><div class="cap">In-inbox SLA alert &amp; countdown timer</div></div></div><div class="statband"><div class="stat"><div class="n">50,000+</div><div class="l">mailboxes monitored through timetoreply</div><div class="src">Reported by timetoreply data</div></div><div class="stat"><div class="n">62% → 86%</div><div class="l">Ontellus lifted email responsiveness within an 8-hour business day</div><div class="src">Reported by Ontellus · case study</div></div><div class="stat"><div class="n">7h → 2h</div><div class="l">Telarus cut response times in key partner-support groups</div><div class="src">Reported by Telarus · case study</div></div></div></div></section><section class="section bg-cream" id="fit"><div class="container fit-wrap"><div> <span class="pre-title">Who it's for</span><h2>
1038Built for B2B teams where email drives revenue</h2><p class="lead mt20">You'll get the most value from timetoreply if:</p></div><ul class="checklist"><li><span class="ck"><svg width="14" height="14" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Teams manage B2B accounts, not support tickets</li><li><span class="ck"><svg width="14" height="14" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Email is the primary client communication channel</li><li><span class="ck"><svg width="14" height="14" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Client relationships are managed through shared inboxes</li><li><span class="ck"><svg width="14" height="14" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Managers need visible performance data across teams and mailboxes</li><li><span class="ck"><svg width="14" height="14" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4.2 4.2L19 6.5" stroke="#001b38" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round" /> </svg></span> Service quality directly impacts retention and reputation</li></ul></div><div class="container center mt30"></div></section><section class="section bg-navy"><div class="container coi"> <span class="pre-title">The cost of inaction</span><h2>What's the cost of doing nothing?</h2><p>By the time a client issue becomes an escalation, you're already in damage control. Slow replies, rising frustration and unanswered questions were there all along. The warning signs were sitting in the inbox. You just couldn't see them.</p></div></section><section class="section" id="demo"><div class="container"><div class="finalcta on-dark"> <span class="pre-title">Get started</span><h2>See your team&rsquo;s at-risk customer conversations instantly</h2><p class="lead">Connect your inboxes, get two weeks of backfilled data instantly, and see which customer relationships need attention — before they tell you themselves.</p><div class="rr"> <span><svg width="20" height="20" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4 4L19 7" stroke="#3ede9c" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round" /> </svg> 14 days of data backfilled instantly</span> <span><svg width="20" height="20" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4 4L19 7" stroke="#3ede9c" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round" /> </svg> No change to your Outlook / Google Workspace workflow</span> <span><svg width="20" height="20" viewBox="0 0 24 24" fill="none"> <path d="M5 12.5l4 4L19 7" stroke="#3ede9c" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round" /> </svg> Live in minutes, not weeks</span></div><div class="cta-container"> <a class="cta large" href="https://timetoreply.com/book-demo/">Book a demo</a> <span class="wistia_embed wistia_async_lnog249q0e popover=true popoverContent=html"
1039 style="display:inline-block;"> <a class="cta large secondary" href="#">60-second tour</a></span></div></div></div></section><section class="section bg-cream" id="faq"><div class="container center"> <span class="pre-title">FAQs</span><h2>Questions, answered</h2></div><div class="container"><div class="faq-grid"> <details class="faq" open> <summary>What is timetoreply?</summary><div class="ans">timetoreply is an email analytics &amp; relationship intelligence platform for B2B customer-facing teams. It measures email response times across every mailbox and uses an AI layer called Smart Data to read conversation signals — sentiment, urgency, and intent — so teams can see which customer conversations need attention. It works inside Outlook and Google Workspace without changing how the team already emails.</div> </details> <details class="faq"> <summary>How does timetoreply measure email response times?</summary><div class="ans">timetoreply connects to your team's mailboxes and measures first-reply, average, and median response times by team, mailbox, and individual, updated in real time. It tracks performance against the SLA targets you set and alerts your team when a conversation is approaching or missing its target. On connection, timetoreply backfills 14 days of history, so you see real response-time data from day one.</div> </details> <details class="faq"> <summary>What is Smart Data in timetoreply?</summary><div class="ans">Smart Data is timetoreply&rsquo;s Relationship Intelligence AI layer that reads &amp; analyzes what&rsquo;s happening inside email conversations, not just how fast they're answered. It identifies customer sentiment, flags where urgency is concentrated, and categorises requests by intent — surfacing the conversations where frustration, delays, or unanswered questions are already showing. Smart Data runs on top of timetoreply's email analytics and inside the same Outlook and Google Worksp
1039ace workflows.</div> </details> <details class="faq"> <summary>Does timetoreply change my team's email workflow?</summary><div class="ans">No. timetoreply works inside the Outlook and Google Workspace inboxes your team already uses — there is no new tool to log into and no change to how people send or manage email. Timers, SLA alerts, and prioritised conversations appear in the inbox itself, while managers get a separate dashboard view across every team and shared mailbox.</div> </details> <details class="faq"> <summary>How is timetoreply different from a helpdesk or ticketing system like Zendesk or Freshdesk?</summary><div class="ans">timetoreply is an email analytics &amp; relationship intelligence platform, not a ticketing system. Helpdesks route and resolve support tickets; timetoreply measures and analyses the email your team already sends from Outlook and Google Workspace, without converting conversations into tickets or changing the workflow. It's built for B2B teams who manage client relationships through shared, and individual inboxes rather than support queues.</div> </details> <details class="faq"> <summary>Can timetoreply identify customer sentiment and urgency from email?</summary><div class="ans">Yes. timetoreply's Smart Data layer reads &amp; analyzes sentiment, urgency, and intent directly from email conversations and surfaces the threads that need attention. This lets managers see where pressure is building across teams and mailboxes — for example, accounts waiting too long for a reply, or threads where frustration is already showing in the customer's language.</div> </details> <details class="faq"> <summary>Can timetoreply monitor shared and team mailboxes?</summary><div class="ans">Yes. timetoreply gives managers one dashboard across every team member, team, and shared mailbox, so client relationships managed through shared inboxes stay visible in one place. You can track response times and at-risk conversations by individual, team, or mailbox, and build custom reports for the metrics that matter.</div> </details> <details class="faq"> <summary>How long does timetoreply take to set up?</summary><div class="ans">timetoreply is live in minutes, not weeks. You connect your mailboxes, set your SLA targets, and timetoreply backfills 14 days of historical data instantly — so you're looking at your real response times, SLA risk, and at-risk conversations from day one rather than a blank dashboard.</div> </details> <details class="faq"> <summary>Who is timetoreply built for?</summary><div class="ans">timetoreply is built for B2B teams where email drives revenue — teams that manage client accounts (not support tickets), use email as the primary client channel, and run relationships through shared and individual inboxes. It's used by teams in logistics, corporate travel, insurance, legal, and professional services where service quality directly affects retention and reputation.</div> </details> <details class="faq"> <summary>Is timetoreply secure and compliant?</summary><div class="ans">Yes. timetoreply meets enterprise security and compliance standards, including SOC 2 and ISO 27001. It connects to your existing Outlook or Google Workspace mailboxes through secure, permission-based access and analyses email to produce response-time and Smart Data analytics. <a href="#">Visit our security &amp; trust centre →</a></div> </details> <details class="faq"> <summary>How can I tell which client relationships are at risk?</summary><div class="ans">You can spot at-risk client relationships by watching the signals already present in your email: long wait times, negative sentiment, repeated follow-ups, changes in tone and language and unanswered questions. timetoreply's Smart Data surfaces these signals across every mailbox so managers can see which accounts need attention now — rather than discovering a problem only when a client escalates. <a href="#">Learn more about customer relationship risk →</a></div> </details></div></div></section></div> 
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1039 <footer><div class="grid-container"><div class="grid-100 tablet-grid-100 mobile-grid-100"> <a href="https://timetoreply.com" title="timetoreply" class="logo"><noscript><img src="https://timetoreply.com/wp-content/themes/timetoreply/images/timetoreply-logo.svg" alt="timetoreply" /></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://timetoreply.com/wp-content/themes/timetoreply/images/timetoreply-logo.svg" alt="timetoreply" /></a></div><div class="grid-20 tablet-grid-20 mobile-grid-100"><h4>Product</h4><ul id="footer-navigation"><li id="menu-item-252936" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-252936"><a href="https://timetoreply.com/pricing/">Pricing</a></li></ul></div><div class="grid-20 tablet-grid-20 mobile-grid-100"><h4>Integrations</h4><ul id="footer-navigation"><li id="menu-item-246584" class="menu-item 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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.