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5<div id="__next"><div class="relative"><a href="#main-content" class="sr-only focus:not-sr-only">Skip to main content</a><span><div><div class="text-center py-1 px-4 sm:py-2 sm:px-4" role="complementary" style="background-color:#f8f4f0"><a href="/support/shipping"><div class="typography typography-body text-xs" style="color:#000000">Free Shipping & Returns (Click for Details) ></div></a></div></div></span><header class="absolute left-0 right-0 z-50 bg-background text-foreground header grid grid-cols-[2fr_max-content_2fr] items-center p-2 md:px-6 md:py-3"><div class="flex items-center justify-self-start lg:hidden"><button type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R356:" data-state="closed" aria-label="Menu toggle"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" class="w-6 h-6"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div><nav aria-label="Main" data-orientation="horizontal" dir="ltr" class="relative z-10 max-w-max flex-1 items-center justify-center hidden lg:block justify-self-stretch"><div style="position:relative"><ul data-orientation="horizontal" class="group flex flex-1 list-none items-center gap-x-4 gap-y-2 [&>li]:[line-height:0] flex-row flex-wrap justify-start" dir="ltr"><li><button id="radix-:R556:-trigger-radix-:R5l56:" data-state="closed" aria-expanded="false" aria-controls="radix-:R556:-content-radix-:R5l56:" class="typography-link text-sm text-foreground hover:underline focus:underline group inline-flex w-max items-center justify-center rounded-md bg-background group" data-radix-collection-item="">Clothing<!-- --> <svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg" class="relative top-[1px] ml-1 h-3 w-3 transition duration-200 group-data-[state=open]:rotate-180" aria-hidden="true"><path d="M4.18179 6.18181C4.35753 6.00608 4.64245 6.00608 4.81819 6.18181L7.49999 8.86362L10.1818 6.18181C10.3575 6.00608 10.6424 6.00608 10.8182 6.18181C10.9939 6.35755 10.9939 6.64247 10.8182 6.81821L7.81819 9.81821C7.73379 9.9026 7.61934 9.95001 7.49999 9.95001C7.38064 9.95001 7.26618 9.9026 7.18179 9.81821L4.18179 6.81821C4.00605 6.64247 4.00605 6.35755 4.18179 6.18181Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></button></li><li><button id="radix-:R556:-trigger-radix-:R9l56:" data-state="closed" aria-expanded="false" aria-controls="radix-:R556:-content-radix-:R9l56:" class="typography-link text-sm text-foreground hover:underline focus:underline group inline-flex w-max items-center justify-center rounded-md bg-background group" data-radix-collection-item="">Shoes<!-- --> <svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg" class="relative top-[1px] ml-1 h-3 w-3 transition duration-200 group-data-[state=open]:rotate-180" aria-hidden="true"><path d="M4.18179 6.18181C4.35753 6.00608 4.64245 6.00608 4.81819 6.18181L7.49999 8.86362L10.1818 6.18181C10.3575 6.00608 10.6424 6.00608 10.8182 6.18181C10.9939 6.35755 10.9939 6.64247 10.8182 6.81821L7.81819 9.81821C7.73379 9.9026 7.61934 9.95001 7.49999 9.95001C7.38064 9.95001 7.26618 9.9026 7.18179 9.81821L4.18179 6.81821C4.00605 6.64247 4.00605 6.35755 4.18179 6.18181Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></button></li><li><a class="typography-link text-sm text-foreground hover:underline focus:underline" data-radix-collection-item="" href="/about">About</a></li></ul></div><div class="absolute left-0 top-full flex justify-center"></div></nav><div class="justify-self-center"><a class="block [line-height:0]" title="Navigate to homepage" href="/"><svg xmlns="http://www.w3.org/2000/svg" width="514" height="251" viewBox="0 0 514 251" class="w-auto max-h-8 sm:max-h-12"><g fill-rule="evenodd"><path fill-rule="nonzero" d="M237.77 122.45c.02 31.58-22.02 55.49-53.79 58.61-15.17 1.49-29.41-1.07-42.42-9.11-20.66-12.79-28.56-35.35-26.26-56.4 3.9-35.66 35.48-55.35 68.6-51.63 20.1 2.26 36.03 11.22 46.4 28.95 5.31 9.09 7.65 19.05 7.47 29.58Zm-26.35-1.06c-.21-2.73-.17-6.68-.88-10.49-.91-4.87-1.98-9.81-3.77-14.41-5.37-13.86-15.93-21.08-30.08-21.14-14.41-.06-25.34 7.02-30.58 20.92-6.64 17.61-6.49 35.53.25 53.07 5.35 13.9 15.84 20.37 30.92 20.25 13.81-.11 24.07-7.26 29.45-20.6 3.42-8.47 4.42-17.38 4.7-27.6h-.01Zm300.38 20.64c.51 4.78 1.03 8.74 1.28 12.71.07 1.07-.47 2.37-1.14 3.26-14.73 19.34-44.93 31.24
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id="main-content" tabindex="-1"><div><div class="support-page flex flex-wrap -sm:p-3 sm:justify-center mt-10 gap-12"><div class="support-page__side-nav"><div class="typography typography-heading text-xl mb-4" id="customer-service-heading">Customer Service</div><nav aria-labelledby="customer-service-heading" class="flex flex-col gap-2"><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/returns-exchanges">Returns & Exchanges</a><a aria-current="page" class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/shipping">Shipping</a><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/faq">FAQ</a><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/contact-us">Contact Us</a><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/terms">Terms of Use</a><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline" href="/support/privacy">Privacy Policy</a></nav></div><div class="support-page__content flex-1 max-w-[80ch] [&_a]:[font:inherit] [&_a:hover]:underline [&_a]:text-sky-700 [&_a]:normal-case [&_li]:ml-6 [&_li]:mt-1 [&_table]:mb-4"><h1 class="typography typography-heading text-xl mb-2">Shipping</h1><h2 class="typography typography-heading text-base mt-6 mb-1">Rates & Methods</h2><div class="typography typography-body text-sm paragraph mb-2">Most orders will ship out within 1 business day of being placed. Overnight Shippng and 2 Day Shipping orders received by 12PM PST are shipped the same business day. Overnight Shippng and 2 Day Shipping orders received after 12PM PST will be shipped the following business day. We do not ship on weekends or holidays.</div><h2 class="typography typography-heading text-base mt-6 mb-1">Free Returns</h2><div class="typography typography-body text-sm paragraph mb-2">Free returns are only offered for orders in the United States.</div><h2 class="typography typography-heading text-base mt-6 mb-1">Domestic<!-- --> Orders</h2><div class="typography typography-body text-sm paragraph mb-2">The following rates apply to orders shipped to <!-- -->the United States<!-- -->.</div><table class="table table-auto mt-4"><thead><tr class="typography-heading -sm:text-xs text-sm [&>th]:px-1"><th>Method</th><th>Speed</th><th>Price</th><th class="-sm:w-8">Minimum Purchase Total</th></tr></thead>
5<tbody class="typography-body -sm:text-xs text-sm"><tr class=""><td>Free Shipping</td><td>Up to <!-- -->7<!-- --> business days</td><td><span>Free</span></td><td><span class="money [&_.decimal]:hidden [&_.fraction]:hidden"><span class="currency">$</span><span class="integer">250</span><span class="decimal">.</span><span class="fraction">00</span></span></td></tr><tr class=""><td>Ground Shipping</td><td>Up to <!-- -->7<!-- --> business days</td><td><span class="money [&_.decimal]:hidden [&_.fraction]:hidden"><span class="currency">$</span><span class="integer">7</span><span class="decimal">.</span><span class="fraction">00</span></span></td><td><span>None</span></td></tr><tr class=""><td>2 Day Shipping</td><td>Up to <!-- -->2<!-- --> business days</td><td><span class="money [&_.decimal]:hidden [&_.fraction]:hidden"><span class="currency">$</span><span class="integer">30</span><span class="decimal">.</span><span class="fraction">00</span></span></td><td><span>None</span></td></tr></tbody></table><h2 class="typography typography-heading text-base mt-6 mb-1">International<!-- --> Orders</h2><div class="typography typography-body text-sm paragraph mb-2">The following rates apply to orders shipped to <!-- -->Australia, Canada, Mexico, the United Kingdom, France, Italy, New Zealand, Spain and Germany<!-- -->.</div><table class="table table-auto mt-4"><thead><tr class="typography-heading -sm:text-xs text-sm [&>th]:px-1"><th>Method</th><th>Speed</th><th>Price</th><th class="-sm:w-8">Minimum Purchase Total</th></tr></thead><tbody class="typography-body -sm:text-xs text-sm"><tr class=""><td>Free Shipping</td><td>Up to <!-- -->10<!-- --> business days</td><td><span>Free</span></td><td><span class="money [&_.decimal]:hidden [&_.fraction]:hidden"><span class="currency">$</span><span class="integer">500</span><span class="decimal">.</span><span class="fraction">00</span></span></td></tr><tr class=""><td>International Shipping</td><td>Up to <!-- -->10<!-- --> business days</td><td><span class="money [&_.decimal]:hidden [&_.fraction]:hidden"><span class="currency">$</span><span class="integer">20</span><span class="decimal">.</span><span class="fraction">00</span></span></td><td><span>None</span></td></tr></tbody></table><div class="typography typography-body text-sm paragraph mb-2">We currently only ship orders to the countries listed above.</div></div></div></div></main><footer class="text-center pt-10 pb-4 sm:pt-20" aria-labelledby="footer-heading"><h2 id="footer-heading" class="sr-only">Footer</h2><div class="mx-10 my-0 flex flex-col"><div class="typography typography-heading text-4xl">Stay in touch</div><div class="typography typography-subheading text-base normal-case mt-1">Sign Up For Updates And Offers</div><form action="/email-signup" class="mt-4" method="get" aria-label="Email signup. Sign up and get 30% off your first order."><div class="flex align-center sm:w-[374px] my-0 mx-auto bg-white border"><input class="typography-input leading-tight appearance-none inline-block border border-input m-0 p-2 w-full rounded-none text-inherit ring-offset-background focus-visible:outline-none focus-visible:ring-1 focus-visible:ring-ring focus-visible:ring-offset-1 border-none border-r" type="email" name="email" placeholder="Your Email" aria-label="Your Email"/><button class="p-0 px-3" type="submit" aria-label="Submit"><svg width="6" height="9" xmlns="http://www.w3.org/2000/svg"><g stroke="#4A4A4A" stroke-width=".75" fill="none" fill-rule="evenodd" stroke-linecap="square"><path d="M4.657 4.886L.887 8.657M4.657 4.657L.887.887"></path></g></svg></button></div></form></div><div data-orientation="horizontal" role="none" class="shrink-0 bg-border h-[1px] w-10/12 mx-auto my-10"></div><div class="grid grid-cols-[repeat(2,1fr)] justify-items-stretch sm:justify-items-start md:grid-cols-[repeat(4,auto)] gap-x-3 gap-y-5 w-11/12 max-w-6xl m-0 mx-auto mb-10 text-left"><ul><li class="typography-heading text-lg mb-2">Categories</li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/tops">Tops</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/dresses">Dresses</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/sweaters">Sweaters</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/bottoms">Bottoms</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/denim">Denim</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/outerwear">Outerwear</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/jumpsuits">Jumpsuits</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/shop/skirts">Skirts</a></li></ul><ul><li class="typography-heading text-lg mb-2">Company</li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/about">About Us</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="mailto:[email protected]">Wholesale Contact</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/terms">Legal Terms</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/privacy">Privacy Policy</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/privacy#ccpa">Notice to California Consumers</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/privacy#opt-out">Opt out</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="https://levelaccess.com/a/joie" target="_blank">Accessibility Statement</a></li></ul><ul><li class="typography-heading text-lg mb-2">Follow Us</li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="https://www.facebook.com/Joie/" target="_blank" aria-label="Facebook">Facebook</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="https://www.instagram.com/joie/" target="_blank" aria-label="Instagram">Instagram</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="https://tiktok.com/@shopjoie" target="_blank" aria-label="TikTok">TikTok</a></li></ul><ul><li class="typography-heading text-lg mb-2">Customer Service</li><li><a aria-current="page" class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/shipping">Shipping</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/returns-exchanges">Returns/Exchanges</a></li><li><a class="typography-link text-sm secondary text-foreground hover:underline focus:underline leading-7" href="/support/faq">FAQ</a></li><li class="typography-link secondary text-sm sm:whitespace-nowrap leading-6 mt-4 flex flex-col space-y-2"><div><div>Call Us: <a href="tel:+1 855-830-5643">+1 855-830-5643</a></div><div>Mon-Fri 7am to 3:30pm PST</div></div><div><div>Email Us:<!-- --> <a href="mailto:[email protected]?subject=Joie Question">[email protected]</a></div><div>We'll reply w/in 24 hours</div></div></li></ul></div><a href="https://levelaccess.com/a/joie" target="_blank"><svg aria-label="Level Access website accessibility icon." xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="enable-background:new 0 0 213.88 80.44" viewBox="0 0 213.88 80.44" class="w-20"><path d="M37.44 64.7zm43.2-24.48c0-11.52 7.23-21.36 17.4-25.22C90.67 5.86 79.38 0 66.72 0h-26.5C18.01 0 0 18.01 0 40.22c0 22.21 18.01 40.22 40.22 40.22h26.5c12.66 0 23.95-5.86 31.32-15-10.17-3.87-17.4-13.7-17.4-25.22zM45.71 15.03c2.28 0 4.14 1.83 4.14 4.09s-1.86 4.09-4.14 4.09-4.14-1.83-4.14-4.09 1.85-4.09 4.14-4.09zm13.7 38.39-.01-.03c-1.63 5.25-5.65 9.6-11.15 11.3-8.7 2.67-17.85-2.35-20.63-11.24h.01a17.69 17.69 0 0 1-.64-7.8c.83-5.87 4.41-10.62 9.2-13.04h-.03c.41-.21.88-.29 1.37-.22 1.29.19 2.17 1.42 1.99 2.75-.13.89-.7 1.59-1.45 1.9l-.07.06c-3.24 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