https://upvoty.com/assets/features.segments-DVV5ZIce.js

1import{j as e,L as s}from"./index-GCol14O1.js";import{F as r,a as o}from"./FeaturePage-DMzX0PkU.js";import{F as a}from"./FeatureSeoSection-CjB2PExO.js";import{D as n}from"./dollar-sign-DHvukO0h.js";import{F as i}from"./funnel-BpABY_Hy.js";import{C as u}from"./chart-column-DYy54usu.js";import"./Shell-CqXCmWBi.js";function y(){return e.jsx(r,{eyebrow:"Segments",title:"Prioritize what your",highlight:"best customers want.",description:"Segment feedback by plan, MRR, region, or any custom attribute. See exactly which requests come from the customers that matter most.",visual:e.jsx(o,{children:e.jsx("div",{className:"p-6 sm:p-10 max-w-2xl mx-auto space-y-3",children:[{name:"Enterprise (>$50k ARR)",count:47,color:"bg-brand"},{name:"Growth ($5k-$50k ARR)",count:184,color:"bg-blue-500"},{name:"Starter (<$5k ARR)",count:612,color:"bg-emerald-500"},{name:"Free trial",count:1240,color:"bg-amber-500"}].map(t=>e.jsxs("div",{className:"rounded-2xl border border-border/70 bg-background p-4 flex items-center justify-between gap-4",children:[e.jsxs("div",{className:"flex items-center gap-3 min-w-0",children:[e.jsx("span",{className:`size-3 rounded-full ${t.color} shrink-0`}),e.jsx("p",{className:"font-semibold text-sm truncate",children:t.name})]}),e.jsxs("p",{className:"text-sm tabular-nums font-bold",children:[t.count," posts"]})]},t.name))})}),highlights:[{icon:n,title:"Weight by revenue",desc:"Sort feedback by ARR so the requests from your top accounts stand out instantly."},{icon:i,title:"Filter anything",desc:"Slice by plan, region, role, lifecycle stage, or any attribute you pass in via SSO."},{icon:u,title:"Report by segment",desc:"Export segmented data to CSV or your data warehouse for executive reporting."}],chipsTitle:"Right signal, right priority.",chipsLead:"Segmentation that turns feedback into a revenue lens.",chips:[{title:"MRR / ARR",desc:"Sort by deal size."},{title:"Plan tier",desc:"Free vs paid views."},{title:"Custom attrs",desc:"Pass anything you want."},{title:"Region",desc:"Country and locale."},{title:"Lifecycle",desc:"Trial, active, churned."},{title:"Role",desc:"Admin vs end user."},{title:"Saved views",desc:"Reuse common segments."},{title:"CSV + API",desc:"Export anywhere."}],related:e.jsxs(a,{heading:"Why prioritizing feedback by customer segment changes the roadmap conversation",related:[{to:"/features/user-sso",label:"User SSO"},{to:"/features/integrations",label:"Integrations"},{to:"/features/api",label:"Upvoty API"},{to:"/features/private-or-public",label:"Private or public"},{to:"/features/roadmap",label:"Public Roadmap"}],faqs:[{q:"How do I get segment data into Upvoty?",a:"Pass it through SSO. When a user logs in, the SSO token can carry attributes like plan, MRR, region, or anything custom. Upvoty stores those attributes and makes them available for filtering and reporting immediately."},{q:"Can I sort the board by total ARR per post?",a:"Yes. Upvoty can aggregate the MRR or ARR of every voter on a post and sort by that number, so you instantly see which feature requests have the highest revenue impact."},{q:"Do segments work for anonymous voters?",a:"Anonymous voters have no segment data attached. For segment-based prioritization to work meaningfully, you'll want User SSO enabled so every vote is tied to a known account."}],children:[e.jsx("p",{children:"Most product teams operate under the same uncomfortable truth: 500 free users asking for one thing weigh louder in a vote count than five enterprise customers asking for something completely different, even when those five customers represent the majority of revenue. Segments fix this. Instead of treating every vote as equal, Upvoty lets you weight, filter, and sort feedback by the customer attributes that actually matter to your business."}),e.jsx("p",{children:`Segments turn your feedback board into a revenue lens. Sort by ARR and the request from a $200k customer surfaces above 200 votes from free users. Filter to "enterprise plan" and the noise from trial users disappears. Pivot by region and you can see which features Japan is asking for versus Germany versus the US. None of this requires custom dashboards, it is all built into Upvoty's filtering layer.`}),e.jsx("h3",{children:"Where segment data comes from"}),e.jsxs("p",{children:["Segments work because user data flows in through ",e.jsx(s,{to:"/features/user-sso",children:"User SSO"}),". When a user logs in, your backend signs a token that includes attributes like plan tier, MRR, sign-up date, region, role, and any custom attributes you want to track. Upvoty stores those attributes and updates them on every login, so the segment data stays fresh without anyone managing a sync."]}),e.jsxs("p",{children:["For teams that need automated updates between logins, the ",e.jsx(s,{to:"/features/api",children:"Upvoty API"})," lets you push attribute changes directly. When a customer upgrades from Growth to Enterprise, your billing webhook updates their Upvoty record so they appear in the right segment instantly."]}),e.jsx("h3",{children:"The prioritization conversations segments unlock"}),e.jsx("p",{children:'With segments in place, the conversation in your product planning meeting changes. Instead of "which feature has the most votes", you can ask "which feature has the most votes from customers paying us more than $50k a year" or "which feature would unblock the most expansion revenue". That is the level of nuance executives expect when they ask why you are building what you are building.'}),e.jsx("p",{children:`Segments also work in reverse for risk analysis. Filter to "churned in last 90 days" and you'll see which feature requests came from customers you lost, often with eerie predictive value. Filter to "trial users that converted" and you'll see the requests that correlate with your highest-converting customers.`}),e.jsx("h3",{children:"From dashboard insight to executive report"}),e.jsxs("p",{children:["Every segment view in Upvoty exports to CSV with a single click, and through the API you can pipe segmented feedback into your data warehouse for full executive reporting. Pair segments with ",e.jsx(s,{to:"/features/integrations",children:"integrations"})," like HubSpot or Salesforce and you can even surface the top feedback from each customer directly on their account page in y

1our CRM. That is the kind of cross-team visibility that turns Upvoty into a strategic tool rather than just a feedback inbox."]})]})})}export{y as component};