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894                                                                                                        <li>
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896                                            target='_blank'
897                                            href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/"
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899                                        >
900                                            Assistant Quick Start Guides                                        </a>
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918                                                                                            <li>
919                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/policy-assistant/" target='_blank'>
920                                                        Policy Assistant                                                    </a>
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922                                                                                            <li>
923                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/policy-assistant/policy-assistant-workflows/" target='_blank'>
924                                                        Policy Assistant Workflows                                                    </a>
925                                                </li>
926                                                                                            <li>
927                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/bidwriter/" target='_blank'>
928                                                        BidWriter                                                    </a>
929                                                </li>
930                                                                                            <li>
931                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/complaints-assistant-housing-associations/" target='_blank'>
932                                                        Complaints Assistant (Housing Associations)                                                    </a>
933                                                </li>
934                                                                                            <li>
935                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/manager-coach/" target='_blank'>
936                                                        Manager Coach (FEA-I)                                                    </a>
937                                                </li>
938                                                                                            <li>
939                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/sar-writer/" target='_blank'>
940                                                        SAR Writer (FEA-I)                                                    </a>
941                                                </li>
942                                                                                            <li>
943                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/assistant-quick-start-guides/ai-quality-assist-fea-i/" target='_blank'>
944                                                        AI Quality Assist (FEA-I)                                                    </a>
945                                                </li>
946                                                                                    </ul>
947                                                                                                        <li>
948                                        <a
949                                            target='_blank'
950                                            href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/"
951                                            class='icon-view'
952                                        >
953                                            KnowledgeFlow Key Features                                        </a>
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968                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-started/" target='_blank'>
969                                                        Getting Started                                                    </a>
970                                                </li>
971                                                                                            <li>
972                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-started/new-chat/" target='_blank'>
973                                                        New Chat                                                    </a>
974                                                </li>
975                                                                                            <li>
976                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/working-with-your-documents/" target='_blank'>
977                                                        Working With Your Documents                                                    </a>
978                                                </li>
979                                                                                            <li>
980                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/working-with-your-documents/url-upload/" target='_blank'>
981                                                        URL Upload                                                    </a>
982                                                </li>
983                                                                                            <li>
984                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/working-with-your-documents/persistant-storage/" target='_blank'>
985                                                        Persistant Storage                                                    </a>
986                                                </li>
987                                                                                            <li>
988                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/working-with-your-documents/ocr-handwriting-image-recognition/" target='_blank'>
989                                                        OCR Handwriting/Image recognition                                                    </a>
990                                                </li>
991                                                                                            <li>
992                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/working-with-your-documents/upload-documents/" target='_blank'>
993                                                        Upload Documents                                                    </a>
994                                                </li>
995                                                                                            <li>
996                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/" target='_blank'>
997                                                        Getting More From Your Answers                                                    </a>
998                                                </li>
999                                                                                            <li>
1000                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/quick-action-toolbar/" target='_blank'>
1001                                                        Quick Action Toolbar                                                    </a>
1002                                                </li>
1003                                                                                            <li>
1004                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/chat-history/" target='_blank'>
1005                                                        Chat History                                                    </a>
1006                                                </li>
1007                                                                                            <li>
1008                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/exporting-chats/" target='_blank'>
1009                                                        Exporting Chats                                                    </a>
1010                                                </li>
1011                                                                                            <li>
1012                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/creating-charts-graphs/" target='_blank'>
1013                                                        Creating Charts &amp; Graphs                                                    </a>
1014                                                </li>
1015                                                                                            <li>
1016                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/evidence-packs/" target='_blank'>
1017                                                        Evidence Packs                                                    </a>
1018                                                </li>
1019                                                                                            <li>
1020                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/getting-more-from-your-answers/m
1020y-memories/" target='_blank'>
1021                                                        My Memories                                                    </a>
1022                                                </li>
1023                                                                                            <li>
1024                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/settings-preferences/" target='_blank'>
1025                                                        Settings &amp; Preferences                                                    </a>
1026                                                </li>
1027                                                                                            <li>
1028                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/settings-preferences/voice-settings/" target='_blank'>
1029                                                        Voice Settings                                                    </a>
1030                                                </li>
1031                                                                                            <li>
1032                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/settings-preferences/chat-settings/" target='_blank'>
1033                                                        Chat Settings                                                    </a>
1034                                                </li>
1035                                                                                            <li>
1036                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/settings-preferences/chat-settings/ai-reasoning/" target='_blank'>
1037                                                        AI Reasoning                                                    </a>
1038                                                </li>
1039                                                                                            <li>
1040                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/knowledgeflow-key-features/settings-preferences/chat-settings/deep-analysis-mode/" target='_blank'>
1041                                                        Deep Analysis Mode                                                    </a>
1042                                                </li>
1043                                                                                    </ul>
1044                                                                                                        <li>
1045                                        <a
1046                                            target='_blank'
1047                                            href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/"
1048                                            class='icon-view'
1049                                        >
1050                                            Release Notes                                        </a>
1051                                        											<svg
1052                                                fill="none"
1053                                                viewBox="0 0 24 24"
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1062                                            class='children  has-icon'
1063                                        >
1064                                                                                            <li>
1065                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/v5-2-october-2026/" target='_blank'>
1066                                                        V5.2 October 2026                                                    </a>
1067                                                </li>
1068                                                                                            <li>
1069                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/v5-1-2-september-2026/" target='_blank'>
1070                                                        V5.1.2 September 2026                                                    </a>
1071                                                </li>
1072                                                                                            <li>
1073                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/v5-0-august-2026/" target='_blank'>
1074                                                        V5.0 August 2026                                                    </a>
1075                                                </li>
1076                                                                                            <li>
1077                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/v4-1-july-2026/" target='_blank'>
1078                                                        V4.1 July 2026                                                    </a>
1079                                                </li>
1080                                                                                            <li>
1081                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/release-notes/v3-6-march-2026/" target='_blank'>
1082                                                        V3.6 March 2026                                                    </a>
1083                                                </li>
1084                                                                                    </ul>
1085                                                                                                        <li>
1086                                        <a
1087                                            target='_blank'
1088                                            href="https://www.leadingai.co.uk/blog/docs/getting-started/security-faqs/"
1089                                            class='icon-view'
1090                                        >
1091                                            Security                                        </a>
1092                                        											<svg
1093                                                fill="none"
1094                                                viewBox="0 0 24 24"
1095                                                stroke-width="2"
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1102                                                                            <ul
1103                                            class='children  has-icon'
1104                                        >
1105                                                                                            <li>
1106                                                    <a href="https://www.leadingai.co.uk/blog/docs/getting-started/security-faqs/faqs/" target='_blank'>
1107                                                        FAQs                                                    </a>
1108                                                </li>
1109                                                                                    </ul>
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1120                    <h3>
1121                        <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/" target='_blank'>
1122                            KnowledgeFlow First-line Support                        </a>
1123                    </h3>
1124
1125                    <div class="inside">
1126                                                    <ul class="wedocs-doc-sections pro">
1127                                                                    <li>
1128                                        <a
1129                                            target='_blank'
1130                                            href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/"
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1132                                        >
1133                                            KnowledgeFlow first-line support                                        </a>
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1148                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/triage-start-here/" target='_blank'>
1149                                                        Triage Start Here                                                    </a>
1150                                                </li>
1151                                                                                            <li>
1152                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/troubleshooting/" target='_blank'>
1153                                                        Troubleshooting                                                    </a>
1154                                                </li>
1155                                                                                            <li>
1156                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/sign-in-issues/" target='_blank'>
1157                                                        Sign-in issues                                                    </a>
1158                                                </li>
1159                                                                                            <li>
1160                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/personas-access/" target='_blank'>
1161                                                        Personas &amp; access                                                    </a>
1162                                                </li>
1163                                                                                            <li>
1164                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/document-uploads/" target='_blank'>
1165                                                        Document uploads                                                    </a>
1166                                                </li>
1167                                                                                            <li>
1168                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/platform-slow-or-unresponsive/" target='_blank'>
1169                                                        Platform slow or unresponsive                                                    </a>
1170                                                </li>
1171                                                                                            <li>
1172                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/escalation/" target='_blank'>
1173                                                        Escalation                                                    </a>
1174                                                </li>
1175                                                                                            <li>
1176                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/faqs/" target='_blank'>
1177                                                        FAQs                                                    </a>
1178                                                </li>
1179                                                                                            <li>
1180                                                    <a href="https://www.leadingai.co.uk/blog/docs/knowledgeflow-first-line-support/knowledgeflow-first-line-support/quick-reference/" target='_blank'>
1181                                                        Quick Reference                                                    </a>
1182                                                </li>
1183                                                                                    </ul>
1184                                                                                                </ul>
1185                                            </div>
1186
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1397            </div>
1398            <div class="flex flex-col gap-5 md:gap-10">
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