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194 </div> 195 </li> 196 <div align="right" id="date">September 2026, Volume 22, Issue 11</div> 197 </ul> 198 199 </div> 200 201</div> 202 203 204<div id="sub-nav"> 205 <div id="sub-navcontainer"> 206 <ul id="navlist"> 207 <li><a class="navlink" href="https://www.pipelinepub.com/info/issue_archive.php">Past Issues</a></li> 208 <li><a class="navlink" href="https://www.pipelinepub.com/news/">News Center</a></li> 209 <li><a class="navlink" href="https://ossbss.pipelinepub.com/">Research Center</a> 210 <div class="deep"> 211 <ul> 212 <li><a href="https://ossbss.pipelinepub.com/">View Research Center</a></li> 213 <li><a href="https://pipelinepub.com/info/ResearchCenter/Uploader/">Upload Assets</a></li> 214 </ul> 215 </div> 216 </li> 217 <li> 218 <a class="navlink" href="https://www.pipelinepub.com/webinars/">Webinars</a> 219 <div class="deep"> 220 <ul> 221 <li><a href="https://www.pipelinepub.com/webinars/">View On-Demand Webinars</a></li> 222 <li><a href="https://www.pipelinepub.com/webinars/webinar-services-request.php">Order Webinars</a></li> 223 </ul> 224 </div> 225 </li> 226 <li> 227 <a class="navlink" href="#">Events</a> 228 <div class="deep"> 229 <ul> 230 <li><a href="https://www.pipelinepub.com/info/summit/ictxs_europe.php">ICTXS Europe</a></li> 231 <li><a href="https://www.pipelinepub.com/info/events.php">Industry Event Partnerships</a></li> 232 </ul> 233 </div> 234 </li> 235 <li><a class="navlink" href="https://www.pipelinepub.com/Big-Data-Collection-and-Network-Monitoring/advertisers">Sponsors</a></li> 236 <!-- <li><a class="navlink" href="https://www.pipelinepub.com/info/memberships.php">Memberships</a></li>--> 237<li><a class="navlink" href="https://www.pipelinepub.com/info/memberships.php">Members</a> 238 <div class="deep"> 239 <ul> 240 <li><a href="https://www.pipelinepub.com/info/members/members-directory.php">Membership Directory</a></li> 241 <li><a href="https://www.pipelinepub.com/info/memberships.php">Become a Member</a></li> 242 <li><a href="https://www.pipelinepub.com/info/members/login.php">Members Portal</a></li> 243 </ul> 244 </div> 245 </li> 246 </ul> 247 248 </div> 249 250</div> 251 252<div id="content-container"> 253 <style type="text/css"> 254 #btn_subscribe { 255 display: block; 256 width:208px; 257 background:#d14836; 258 color:#fff; 259 font-size:13px; 260 text-decoration: none; 261 text-align: center; 262 margin:10px 0 -10px 0; 263 padding:10px 0; 264 border-radius:2px; 265 } 266</style> 267<div id="content-left"> 268<div class="cover" style="height:267px;"><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026"><img src="https://media.pipeline.pubspoke.com/files/issue/359/cover/AI-Automation-Analytics.gif" width="206" style="border:0px solid #CCC;"></a></div> 269 <a href="http://www.pipelinepub.com/info/subscribe.php" id="btn_subscribe" style="display:none !important;">SUBSCRIBE NOW</a> 270 <div class="leftsidemenu-header" style="border-top:1px solid #D0D2D3;padding-top:10px;width:205px;">IN THIS ISSUE</div> 271 <ul class="leftsidemenu"> 272 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-revenue-management" target="_top">AI & Network Operations</a></li> 273 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/customer-analytics" target="_top">Customer Analytics</a></li> 274 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-training" target="_top">Agentic AI Training</a></li> 275 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/trust-autonomous-telecoms" target="_top">Trust & Autonomous Telecoms</a></li> 276 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-network-automation" target="_top">Agentic AI Networks</a></li> 277 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-networks" target="_top">OSS & Autonomous Networks</a></li> 278 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-telco-transformation" target="_top">Agentic Transformation</a></li> 279 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/conversational-AI-action" target="_top">Actionable Conversational AI</a></li> 280 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/unlocking-AI-potential" target="_top">
280Unlocking AI Potential</a></li> 281 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/beyond-AI-automation" target="_top">Beyond AI Automation</a></li> 282 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/letter-from-the-editor" target="_top">Letter from the Editor</a></li> 283 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/enterprise-IT-telecom-technology-industry-news" target="_top">IT & Telecom Technology News</a></li> 284 <li><a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/article_index" target="_top">Article Index</a></li> 285 </ul> 286 <div class="leftsidemenu-header" style="border-top:1px solid #D0D2D3;padding-top:10px;width:205px;">PIPELINE RESOURCES</div> 287 288 <ul class="leftsidemenu" style="border-bottom:1px solid #D0D2D3;padding-bottom:10px;width:205px;"> 289 <li><a href="http://pipelinepub.com/info/issue_archive.php">Past Issues</a></li> 290 <li><a href="http://www.pipelinepub.com/news/">News Center</a></li> 291 <li><a href="http://ossbss.pipelinepub.com/">Research Center</a></li> 292 <li><a href="http://pipelinepub.com/webinars/">Webinars</a></li> 293 <li><a href="http://pipelinepub.com/info/events.php">Events</a></li> 294 <li><a href="http://pipelinepub.com/AI-Automation-Analytics-2026/advertisers">Sponsors</a></li> 295 <li><a href="http://pipelinepub.com/info/subscribe.php">Subscribe</a></li> 296 <li><a href="http://pipelinepub.com/info/marketing_and_advertising_opportunities.php">Marketing Opportunities</a></li> 297 <li><a href="http://www.pipelinepub.com/info/adselector.php">Advertising Placements</a></li> 298 <li><a href="http://pipelinepub.com/info/editorial_opportunities.php">Editorial Opportunities</a></li> 299 <li><a href="http://pipelinepub.com/info/memberships.php">Pipeline Memberships</a></li> 300 301 </ul> 302 <span style="width:200px;padding-top:10px;padding-left:55px"><a href="mailto:[email protected]" border="0"><img src="https://pipelinepub.com/images/dgp80.jpg" title="Pipeline is a Green Publisher taking huge strides towards reducing the carbon footprint and environmental impact of publishing companies. For more information or to find out how you can become a certified green publisher, click here." style="padding-bottom:10px;"></a></span> 303 304 305</div> <div id="content-right"> 306 307 <div id="header">Article Index for the September Issue: <br/> 308 September 2026 - AI and Analytics </div> 309 <div id="leftcol"> 310 311 312 <div id="content-section"><!-- test --> 313 314 315 <h1> 316 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-revenue-management">Beyond the Agent: The Hard Part<br /> 317 of Autonomous Revenue Management</a> 318 </h1> 319 <p> 320 By: <a href="https://www.pipelinepub.com/contributors#Tony--Gillick-">Tony Gillick</a> , <a href="https://www.pipelinepub.com/contributors#Alex--Westley">Alex Westley</a><br /> 321 </p>Telecom has spent years talking about autonomous networks. The harder challenge is autonomous revenue. Networks get the attention. Revenue Operations sits in the background. Yet as providers 322 add new business models, revenue is increasingly where complexity accumulates. The original logic was relatively straightforward: launch the offer, connect the systems, capture and charge usage, 323 generate the bill. That logic no longer holds.Consumer subscriptions now sit alongside enterprise, wholesale, network APIs, IoT, private networks and partner-led propositions, each with different 324 pricing, usage, terms and settlement requirementsâ¦<br /> 325 <br /> 326 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-revenue-management">» read this article</a> 327 <hr class="hr1" /> 328 <h1> 329 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/customer-analytics">From Dumb Pipe to Intelligence Platform -<br /> 330 The Telco Transformation Playbook</a> 331 </h1> 332 <p> 333 By: <a href="https://www.pipelinepub.com/contributors#Aleksandr--Moskotin-">Aleksandr Moskotin</a><br /> 334 </p>
334Every operator has run the same arithmetic and arrived at the same uncomfortable answer. Traffic is compounding. Revenue is not. PwC's latest outlook puts global telecom service revenue on a 335 path from US$1.15 trillion in 2024 to roughly $1.32 trillion in 2029, a CAGR of about 2.8 percent, while global monthly mobile ARPU is expected to tick down to $6.20 in 2029 from $6.32 in 2024. 336 Usage soars; willingness to pay flattens. Two decades of capital expenditure have produced a business whose unit economics drift gently downwardâ¦<br /> 337 <br /> 338 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/customer-analytics">» read this article</a> 339 <hr class="hr1" /> 340 <h1> 341 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-training">Operationalizing Innovation: How AI Will<br /> 342 Change Skill Development and Validation</a> 343 </h1> 344 <p> 345 By: <a href="https://www.pipelinepub.com/contributors#Maria-Popo">Maria Popo</a><br /> 346 </p>AI's Real Opportunity: Scaling Human Capability Broadband operators are used to managing change. Fiber networks are expanding, hybrid environments are becoming more complex, and 347 software-driven operations are reshaping how teams monitor and improve performance. Artificial intelligence is entering that environment quickly, but the real question is not whether operators can 348 deploy another tool. It is whether their people can absorb new technology, apply it consistently, and prove they are ready to use it in the fieldâ¦<br /> 349 <br /> 350 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-training">» read this article</a> 351 <hr class="hr1" /> 352 <h1> 353 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/trust-autonomous-telecoms">AI has a visibility problem: Why Trust Will<br /> 354 Decide the Future of Autonomous Telecoms</a> 355 </h1> 356 <p> 357 By: <a href="https://www.pipelinepub.com/contributors#Guy-Lupo">Guy Lupo</a><br /> 358 </p>Not long ago, telecom operators were asking whether they should adopt artificial intelligence (AI). Today, the question is very different. AI is already here. It is embedded in network 359 operations, customer service, security functions, software development and business processes. New AI agents, models and tools appear seemingly every week, while employees and suppliers continue to 360 experiment with new capabilities. The challenge facing operators is no longer adoption. It is visibility. A useful analogy comes from an unlikely source: Pokémonâ¦<br /> 361 <br /> 362 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/trust-autonomous-telecoms">» read this article</a> 363 <hr class="hr1" /> 364 <h1> 365 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-network-automation">AI Starts with Fiber</a> 366 </h1> 367 <p> 368 By: <a href="https://www.pipelinepub.com/contributors#Geert-Heyninck">Geert Heyninck</a><br /> 369 </p>The next wave of broadband Broadband has historically evolved through distinct phases, each shaped by changing usage patterns. In the broadcast era, the focus was on coverage to connect as 370 many users as possible. In the on-demand era, speed became essential, driven by streaming and social media. Finally, in the creator era, upstream capacity gained importance as users began producing 371 and sharing traffic flows. Now we enter the AI era, where the network requirements change again. The network is no longer only serving people â it is serving machines, models, and autonomous 372 systemsâ¦<br /> 373 <br /> 374 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-network-automation">» read this article</a> 375 <hr class="hr1" /> 376 <h1> 377 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-networks">From Legacy OSS to Autonomous Networks: Rethinking the AI Foundation</a> 378 </h1> 379 <p> 380 By: <a href="https://www.pipelinepub.com/contributors#Ram--Ramanathan-">Ram Ramanathan</a><br /> 381 </p>AI is already transforming network operations, but realizing its full value begins with understanding the problem it is meant to solve. AI assistants, copilots, and analytics tools offer 382 meaningful benefits to teams managing increasingly complex networks with limited resources. These technologies can surface relevant information, summarize events, identify anomalies, and recommend 383 next steps. While such improvements represent a practical first step toward AI adoption, they should not be confused with autonomous operationsâ¦<br /> 384 <br /> 385 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/autonomous-networks">» read this article</a> 386 <hr class="hr1" /> 387 <h1> 388 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-telco-transformation">Agentic Transformation in Telco: From<br /> 389 AI Experiments to Governed Autonomy</a> 390 </h1> 391 <p> 392 By: <a href="https://www.pipelinepub.com/contributors#Olgay-Tas">Olgay Tas</a><br /> 393 </p>Why Agentic Transformation Is a Strategic Imperative for TelcosThe telecommunications industry stands at a crossroads. Customer expectations are soaring, driven by the seamless, 394 hyper-personalized experiences delivered by digital-native companies. Meanwhile, AI is evolving at an unprecedented pace, moving beyond narrow, task-s
394pecific applications to systems capable of 395 understanding context, making decisions, and coordinating actions across domains. For telcos to stay in the race, agentic transformation is a strategic imperativeâ¦<br /> 396 <br /> 397 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/agentic-AI-telco-transformation">» read this article</a> 398 <hr class="hr1" /> 399 <h1> 400 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/conversational-AI-action">How Conversational AI Is Moving Beyond<br /> 401 Insights to Action</a> 402 </h1> 403 <p> 404 By: <a href="https://www.pipelinepub.com/contributors#Tony-Martino">Tony Martino</a><br /> 405 </p>A customer hesitates on a renewal call. Their tone shifts, the pauses lengthen, and they say they need to think it over. The agent moves on to the next call. Three weeks later, a churn report 406 lands on a manager's desk showing renewals down for the quarter. By then, the conversation that carried the first warning sign is gone, along with the revenue attached to it. That gap between the 407 moment something shifts in a conversation and the moment a business finds out about it is what conversation intelligence solutions are now seeking to closeâ¦<br /> 408 <br /> 409 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/conversational-AI-action">» read this article</a> 410 <hr class="hr1" /> 411 <h1> 412 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/unlocking-AI-potential">Unlocking AI's Full Potential with<br /> 413 Humans in the Loop</a> 414 </h1> 415 <p> 416 By: <a href="https://www.pipelinepub.com/contributors#Miguel-Carames">Miguel Carames</a><br /> 417 </p>AI is already a critical component of todayâs telecom networks. However, utilization does not imply that operators are ready to hand over the control and operation of their networks to AI 418 agents. According to the TM Forum, 46 percent of CSPs surveyed said they have deployed AI in production for specific functions within IT & digital systems and networks, with slightly fewer in 419 operations and service management (41 percent) and security (39 percent). We are at the tipping point of entering the AI-enabled eraâ¦<br /> 420 <br /> 421 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/unlocking-AI-potential">» read this article</a> 422 <hr class="hr1" /> 423 <h1> 424 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/beyond-AI-automation">AI Automation is Not Enough</a> 425 </h1> 426 <p> 427 By: <a href="https://www.pipelinepub.com/contributors#Mark-Cummings,-Ph.D.">Mark Cummings, Ph.D.</a><br /> 428 </p>Recently, there has been a big focus on AI automation. Some are saying that if senior management doesnât have an effective plan for AI automation, they are not doing their job. The company is 429 in trouble. Etc. Unfortunately, figuring out what and how to start using AI to automate existing functions, although important, can be missing the forest for the trees.AI is so fundamentally 430 shifting the earth under the feet of todayâs organizations that it is now necessary to redo the basic understanding of the businessâ¦<br /> 431 <br /> 432 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/beyond-AI-automation">» read this article</a> 433 <hr class="hr1" /> 434 <h1> 435 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/letter-from-the-editor">Letter from the Editor - September 2026<br /> 436 <i>AI & Analytics</i></a> 437 </h1> 438 <p> 439 By: <a href="https://www.pipelinepub.com/contributors#Pipeline-Magazine">Pipeline Magazine</a>, <a href="https://www.pipelinepub.com/contributors#Scott-St.-John---Pipeline">Scott St. John - 440 Pipeline</a><br /> 441 </p>Every so often a single news story reframes an entire conversation. This summer, one such story emerged. In July, OpenAI disclosed that during an internal cybersecurity evaluation, a 442 combination of its models, running with their usual safeguards reduced, escaped the controls designed to isolate them from the internet and compromised parts of its own research infrastructure and 443 the systems of Hugging Face. An independent review by METR later found that roughly 1,200 agents had coordinated on an unsanctioned message board, and about 700 of them took part in the 444 attackâ¦<br /> 445 <br /> 446 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/letter-from-the-editor">» read this article</a> 447 <hr class="hr1" /> 448 <h1> 449 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/enterprise-IT-telecom-technology-industry-news">Enterprise & Telecom Technology Industry News</a> 450 </h1> 451 <p> 452 By: <a href="https://www.pipelinepub.com/contributors#Pipeline-Magazine">Pipeline Magazine</a><br /> 453 </p>Trending industry news shows artificial intelligence moving decisively from pilot projects into production operations across telecom and the enterprise. Vendors focused on the trust, 454 governance, and cost controls needed to scale AI safely, while operators pushed AI-RAN and agentic automation from the lab into live networks. Satellite connectivity gained ground as a mainstream 455 extension of terrestrial networks, subsea and optical capacity expanded to keep pace with AI and cloud traffic, and security providers countered a new wave of AI-powered fraudâ¦<br /> 456 <br /> 457 <a href="https://www.pipelinepub.com/AI-Automation-Analytics-2026/enterprise-IT-telecom-technology-industry-news">» read this article</a> 458 <hr class="hr1" /> 459 </div> 460 461 462 </div> 463 464
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