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1an I help you complete your purchase? If you have questions about products or shipping, I\'m here for you. We also have a special promotion active today!"},"hotels":{"agentName":"Giulia","title":"Hotels","subtitle":"Room bookings, check-in confirmations and concierge requests synced to your PMS.","metric":"91% bookings confirmed","script":"Good morning, this is Giulia from Hotel Bellavista. I\'m calling to confirm your reservation for two nights starting Friday. Would you like an early check-in or any room preferences? I can also send you directions and parking info by WhatsApp."},"restaurants":{"agentName":"Matteo","title":"Restaurants","subtitle":"Reservations, table changes and waiting list handled 24/7, synced to your booking system.","metric":"85% reservations handled by AI","script":"Good afternoon, this is Matteo from Trattoria del Mare. I\'m calling to confirm your reservation for four people tonight at 8 pm. Would you like me to add any dietary preferences? I can also send you our menu by WhatsApp if you wish."},"localStore":{"agentName":"Sara","title":"Local Store","subtitle":"Product availability, store hours and order pickup status, answered instantly.","metric":"70% inbound calls deflected","script":"Hi, this is Sara from BellaCasa Store. Yes, the leather bag you saw online is in stock at our Milan shop. Would you like me to set it aside for pickup tomorrow? I\'ll send the address and our opening hours by WhatsApp."},"education":{"agentName":"Elena","title":"Education & Training","subtitle":"Course enrollment, drop-out recovery and student support across the entire funnel.","metric":"3\xd7 enrollment rate","script":"Hi, this is Elena from BrightAcademy. You signed up to learn more about our Digital Marketing course, congrats on taking that first step. I have two free spots for the September cohort. Want me to send you the syllabus and pricing by WhatsApp right now?"},"realestate":{"agentName":"Luca","title":"Real Estate","subtitle":"Lead qualification, viewing scheduling and follow-up with high-intent prospects.","metric":"2\xd7 qualified viewings","script":"Hi, this is Luca from RealHome. You showed interest in the two-bedroom apartment in Via Roma. To find you the best match, may I ask about your budget range and when you\'re planning to move? I can also send you three similar listings by WhatsApp."},"beauty":{"agentName":"Carla","title":"Beauty & Wellness","subtitle":"Appointment booking, no-show recovery and personalized follow-up for salons and spas.","metric":"40% no-shows recovered","script":"Hi, this is Carla from GlowStudio. I\'m calling to confirm your facial treatment booked for Saturday at 4 pm. Would you like to add a hydrating add-on? I can also send our address and price list by WhatsApp."},"dental":{"agentName":"Andrea","title":"Dental Clinics","subtitle":"Visit scheduling, recall campaigns and emergency triage handled 24/7 for your patients.","metric":"60% calls handled by AI","script":"Good morning, this is Andrea from Smile Dental. It\'s time for your six-month cleaning. I have a slot Thursday at 5 pm or Saturday at 10 am — which works for you? I\'ll send a reminder by WhatsApp the day before."},"legal":{"agentName":"Valentina","title":"Law Firms","subtitle":"First-contact intake, case qualification and appointment booking with full GDPR-compliant logging.","metric":"5\xd7 first-contact response","script":"Good afternoon, this is Valentina from Studio Legale Rossi. I received your inquiry about a contract review. To direct you to the right lawyer, may I ask if this is a commercial or labor matter? I can book a 30-minute consultation and send the confirmation by WhatsApp."},"eyebrow":"Audio demos by industry"},"howItWorksSteps":{"eyebrow":"How it works","title":"Ready to go in under 10 minutes.","subtitle":"Anyone can get Spoki Voice up and running, no coding skills required.","step1Title":"Create your AI agent","step1Desc":"Write a prompt, pick a voice, or clone your own, and attach your knowledge base. All in one place.","agentSetupTitle":"Create agent","promptLabel":"Prompt","promptExample":"You are a friendly sales agent…","voiceLabel":"Voice","voiceCloneBadge":"CLONE YOURS","voiceCloneTitle":"Use your own voice","voiceCloneSubtitle":"Upload 60s \xb7 get a perfect copy","voiceExample":"Marie \xb7 EN female \xb7 Natural","knowledgeLabel":"Knowledge base","knowledgeExample":"product-docs.pdf \xb7 faq.md \xb7 +3","step2Title":"Build the in-call workflow","step2Desc":"Drop ready-made actions on a visual canvas, transfer to another AI, hand off to a human, end the call or run a tool. 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Built to win.","stat1":"24/7","unit1":"learning","tagline1":"Smarter with every conversation","name1":"Auto-Learning Agents","r1b1":"Self-improves with every call","r1b2":"Powered by 1M+ real calls","r1b3":"No manual tuning needed","stat2":"<700","unit2":"ms","tagline2":"For a human experience","name2":"Ultra-Low Latency","r2b1":"

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1with your calendar and CRM"},"automatedFollowUp":{"title":"Follow-ups that never get forgotten","description":"Spoki Voice checks in after every quote, demo, or purchase — because the value isn\'t the call, it\'s what happens after it.","pain1":"Most conversations end with no next step","pain2":"Reps forget to follow up on quotes and demos","pain3":"Prospects go quiet and nobody re-engages them","pain4":"Follow-ups are repetitive and deprioritized","benefit1":"100% of interactions followed up automatically","benefit2":"CRM updated after every call","benefit3":"+30% more re-engaged leads","benefit4":"Next action triggered automatically — booking, handoff, or update"}},"advancedFeatures":{"title":"Built for real outbound operations","subtitle":"The latest release ships exactly what teams running serious volume have been asking for.","feature1Title":"Time & day windows","feature1Desc":"Calls only run when your customers are ready to answer. Set hours, days and time zones per campaign.","feature2Title":"Phone or WhatsApp channel","feature2Desc":"Pick the best channel per step. The same flow can call first, then fall back to WhatsApp on no-answer.","feature3Title":"Multi-number management","feature3Desc":"Rotate caller IDs automatically to avoid spam flags and number bans across high-volume campaigns.","feature4Title":"End-of-call events","feature4Desc":"Sync outcomes to HubSpot, Salesforce or any webhook the moment the call ends, including transcript and disposition.","feature5Title":"Call categorization","feature5Desc":"Auto-tag every call: qualified, not interested, callback, voicemail. Reporting becomes effortless.","feature6Title":"Smarter voice agent","feature6Desc":"Natural fillers, silence detection and the latest LLMs, running under 700ms latency end-to-e

1nd.","eyebrow":"Advanced features"},"techSpecs":{"title":"What\'s under the hood","spec1Value":"< 700ms","spec1Label":"End-to-end latency","spec2Value":"All","spec2Label":"Languages supported","spec3Value":"Multi-number","spec3Label":"Rotation built-in","spec4Value":"+4000","spec4Label":"Integrations","spec5Value":"GDPR","spec5Label":"Compliant by design"},"caseStudies":{"title":"Real businesses, real results","subtitle":"Customers using Spoki Voice across calls, WhatsApp and SMS to drive measurable outcomes.","case1Industry":"Healthcare","case1Title":"From 68% missed calls to 4% with 24/7 Voice AI","case1Desc":"A veterinary clinic deployed Spoki Voice for after-hours triage and emergency routing.","case1Metric":"−94% missed calls","case2Industry":"Retail","case2Title":"30 appointments booked in 24h combining Voice + WhatsApp","case2Desc":"An optical chain closed its SMS funnel with a Voice-first follow-up, fallback on WhatsApp.","case2Metric":"4,478 automated calls","case3Industry":"E-commerce","case3Title":"3\xd7 conversion combining Voice qualification + WhatsApp catalog","case3Desc":"A DTC brand uses Voice to qualify leads, then triggers a personalized WhatsApp product send.","case3Metric":"3\xd7 conversion rate","eyebrow":"Customer results"},"qualifiedLeads":{"title":"Automatically qualified leads","description":"Call new prospects as soon as they leave their details and qualify them without having to manually intervene.","features":["Automatically call prospects","Natural and intelligent conversations","Classify leads by budget, timelines, and needs","Transfer warm opportunities to the sales team"]},"customerSupport":{"title":"24/7 Intelligent Customer Support","description":"Continuous support for your customers, without human operators.","features":["Automatic resolution of the most common requests","First-level troubleshooting","Automatic escalation of complex cases","Full integration with WhatsApp and Spoki automations"]},"appointmentManagement":{"title":"Effortless Appointment Management","description":"Automated management of reservations, confirmations and reminders, all synchronized with your calendars.","features":["Real-time reservations","Automatic confirmations and reminders","Changes and deletions by voice","Integration with existing calendars"]},"features":{"title":"What can you do with [[Spoki Voice]]?","subtitle":"Scale your reach and automate your calls with the power of AI.","feature1Title":"Automatically qualified leads","feature1Description":"Call new prospects as soon as they leave their details and qualify them without having to manually intervene.","feature1Metric":"< 30s","feature1MetricLabel":"response time","feature2Title":"24/7 Customer Support","feature2Description":"Offer your customers continuous, high-quality support without the need for human operators, optimizing both time and costs","feature2Metric":"70%","feature2MetricLabel":"auto-resolved","feature3Title":"Never miss another call","feature3Description":"Spoki Voice picks up every inbound call 24/7, after-hours, weekends, holidays included, and instantly hands urgent cases off to your team via WhatsApp or SMS.","feature3Metric":"100%","feature3MetricLabel":"answered","feature4Title":"Effortless Appointment Management","feature4Description":"Automated management of reservations, confirmations and reminders, all synchronized with your calendars.","feature4Metric":"91%","feature4MetricLabel":"bookings confirmed","eyebrow":"Features"},"steps":{"title":"How to set up your AI Agent","subtitle":"Listen to real voice message examples","step1Title":"Choose Agent","step1Description":"Select the type of agent you want to create","step2Title":"Write a Prompt","step2Description":"Create a prompt that defines your agent\'s behavior and responses","step3Title":"Choose the voice","step3Description":"Select the voice that best represents your brand","step4Title":"Test the Agent","step4Description":"Test your agent before going live","card1Title":"Choose Agent Type","card1Subtitle":"Select the type of agent you want to create","card1AgentTitle":"Custom Agent","card1AgentDescription":"Create a blank project to choose your own tools","card1InfoText":"This agent is pure and 

1you can configure everything from scratch","cardTitle":"Write your Prompt","cardSubtitle":"Choose your first message","card3Title":"Choose the voice","card3Subtitle":"Select the voice that best represents your brand","voiceAndLanguageTitle":"Voice and Language","voiceKatieDescription":"Enunciating young adult female","voiceRonaldDescription":"Intense, deep young adult male","voiceFrancescaDescription":"Enunciating female for natural conversations","voiceLucioDescription":"Charismatic and engaging male","voiceLuisDescription":"Clear and distinctive male","voiceRosaDescription":"Happy, approachable female voice","voiceSpeedTitle":"Voice Speed","voiceSpeedDescription":"Control the speaking rate of the voice agent. Adjust between slow, normal, and fast speeds.","voiceSpeedSlow":"Slow","voiceSpeedNormal":"Normal","voiceSpeedFast":"Fast","card4Title":"Test the Agent","card4Subtitle":"Test your agent before going live","firstMessageLabel":"First message","firstMessageDescription":"Define the initial greeting message that the voice agent will say when starting a call with a customer.","firstMessagePlaceholder":"Enter the first message the agent will say when the call starts...","systemPromptLabel":"System Prompt","systemPromptDescription":"The system prompt is used to determine the agent\'s personality and the context of the conversation.","systemPromptPlaceholder":"Enter the system prompt...","generateWithAI":"Generate with AI","comingSoon":"Content for this step coming soon..."},"customConfiguration":{"title":"Custom Configuration","subtitle":"We create your customized voice agent and get it up and running in a maximum of 15 days.","card1":"Complete setup in 15 days","card2":"Tailored to business needs","card3":"Test and optimize before launch"},"audioSamples":{"title":"Hear how your business could sound.","subtitle":"Listen to real AI Voice examples across different business scenarios","readScript":"Read the script","cta":"Create your AI Voice","prequalification":{"title":"Prequalification","subtitle":"Automatic prequalification call for new prospects.","content":"Hello! I\'m Spoki\'s virtual assistant. I noticed you showed interest in our services. Would you like to briefly tell me about your company\'s needs? I\'d be happy to understand how we can help."},"ecommerce":{"title":"E-commerce","subtitle":"Support and conversions for online shops.","content":"Hi! I noticed you left some items in your cart. Can I help you complete your purchase? If you have questions about products or shipping, I\'m here for you. We also have a special promotion active today!"},"customerCare":{"title":"Customer Care","subtitle":"24/7 answers and intelligent ticket opening.","content":"I completely understand your frustration and I\'m sorry for the inconvenience. I\'m checking your order status right away. Here, I found the problem. I\'ll resolve everything immediately and send you a confirmation email."}},"pricing":{"title":"Increase your sales","subtitle":"Automate your conversations thanks to the power of artificial intelligence.","helpFooter":{"title":"Test the agent","subtitle":"Experience a real conversation with our AI voice agent","ctaButtonCall":"Get a call"},"activation":{"title":"Activation cost","discount":"Immediate discount included"},"callPrice":{"title":"Call price","perMinute":"per minute"},"dedicatedNumber":{"title":"Dedicated phone number","perMonth":"per month"},"platform":{"title":"Spoki platform","from":"from","perMonth":"per month","findOutMore":"Find out more"}},"faq":{"eyebrow":"Frequently asked questions","title":"Everything you need to know about Spoki Voice","subtitle":"Short answers to the questions teams ask before launching their first AI voice agent.","items":[{"q":"Can I cold call leads?","a":"With Spoki Voice you can run outbound campaigns only on contacts that have given explicit consent under GDPR, typically existing customers in your CRM, marketing opt-ins, or leads who filled a form on your website. Pure cold lists are not supported by design, in line with European regulation."},{"q":"I want to start with just a few leads, can I do that?","a":"Yes. You can launch a small pilot, even 50–100 contacts in a single campaign, to validate the agent\'s tone, conversion rate and CRM recap quality before scaling. There is no minimum volume to start."},{"q":"What is the reaction of people interacting on calls with the AI agent?","a":"Most callers do not realise they are talking to an AI in the first 30–60 seconds. Spoki Voice uses natural fillers, silence detection and sub-700ms latency, so the conversation feels like a human operator. When asked directly, the agent is honest about being an AI and can transfer to a human if the caller prefers."},{"q":"Is there a monthly subscription or a minimum usage period?","a":"Spoki uses a flexible monthly subscription. Voice minutes are bundled per plan and you can top up on-demand. There is no annual lock-in by default, you can upgrade, downgrade or pause month-to-month from the dashboard."},{"q":"Can I stop the plan whenever I want?","a":"Yes. Plans are month-to-month. You can pause or cancel from the Spoki dashboard without contacting support; charges stop at the end of the current billing cycle, and your agents stay archived in case you want to resume later."},{"q":"Can it also send emails, SMS, or WhatsApp messages in addition to dialoguing on the phone?","a":"Yes, this is Spoki\'s signature differentiator. The same flow can call first, then automatically fall back to a WhatsApp message via the official Business API, an SMS reminder, or an end-of-call email recap. One 

1conversation, every channel, one customer record."},{"q":"What happens if the lead doesn\'t answer the call?","a":"You define the retry policy: number of attempts, hours-of-day windows and cooling-off period between retries. Spoki Voice also detects answering machines automatically and can switch to a WhatsApp or SMS fallback the same moment, so the contact is never lost."},{"q":"What happens if the lead asks to be contacted later?","a":"The agent captures the requested callback date and time, syncs it as a CRM event, and the platform reschedules the call automatically inside the next campaign window. No manual follow-up, no missed appointments."},{"q":"Do you have case studies in my sector?","a":"We have public case studies across e-commerce, healthcare, retail, hospitality, education and real estate, with measurable outcomes, missed-call rates cut by 90%+, lead qualification 3–5\xd7 faster, recovered revenue on abandoned carts. Scroll back up to the \\"Customer results\\" section to see the actual numbers."},{"q":"What are the timelines for going live with the project?","a":"A standard Spoki Voice agent goes live in 1–3 days: brief and dialogue examples on day 1, agent training and CRM mapping on day 2, dry runs and refinements on day 3. Complex enterprise integrations (custom CRMs, PBX cut-overs, multi-language rollouts) can take 1–2 weeks."},{"q":"Do I necessarily need a cloud PBX to start?","a":"No. Spoki Voice provides the phone numbers, the telephony stack and the call routing out of the box, no Twilio, no Aircall account to set up. If you already have a PBX (Asterisk, 3CX, Twilio, Aircall, etc.) we can integrate with it for warm-transfer to your agents, but it is not a prerequisite."},{"q":"CRM: are you integrable?","a":"Yes. Native integrations are available for HubSpot, Salesforce, Pipedrive, ActiveCampaign, Mailchimp, Shopify, WooCommerce, Calendly, Google Sheets and 20+ more. For anything custom, documented REST APIs and real-time webhooks cover every CRM in the market."},{"q":"What materials should I provide to train the voice agent best?","a":"A short business brief, the goal of the call (qualification, booking, customer care, outbound, …), 5–10 example dialogues or your existing FAQ list, and the CRM fields you want the agent to capture. That is enough to ship a working v1 agent in under a day."},{"q":"Do you build the agent once I give you the information?","a":"Yes, for the first agent we handle the prompt design, voice selection and CRM wiring. After go-live you can iterate the prompt and voice settings yourself from the Spoki dashboard with zero developer involvement, or keep us in the loop on a managed-services basis."},{"q":"What languages are supported?","a":"Spoki Voice supports 30+ languages with neural text-to-speech and natural speech recognition. The agent handles accents, interruptions and code-switching mid-call, for example, a customer can start in Italian and ask a follow-up in English without breaking the flow."},{"q":"How does the pricing work?","a":"Spoki bundles platform access, voice minutes and the messaging channels (WhatsApp, SMS, email) into a single monthly plan, with on-demand top-ups. No separate Twilio, OpenAI or ElevenLabs invoices, one bill, predictable cost. You can see the current tiers on the Pricing page."},{"q":"Can I try it for free?","a":"Yes. You can request a free live demo right from this page, the agent calls you back within 60 seconds so you can hear the voice and the latency for yourself. A free trial is also available on the platform, with no credit card required, so you can launch your first agent in minutes."},{"q":"Is technical expertise required?","a":"No. The whole agent is configured from a visual dashboard, prompts, voice, channels, retry policies, CRM mapping, time windows, without a single line of code. Developers can extend the workflows via API and webhooks if they want to, but it is never a prerequisite."},{"q":"Is the data secure and GDPR compliant?","a":"Yes. Spoki Voice runs on EU infrastructure. Recordings and transcripts are encrypted at rest and in transit, retention is configurable per workspace, and we support the standard GDPR rights (access, rectification, erasure, portability). For regulated industries (healthcare, finance, public sector) we provide signed DPAs and PII redaction in transcripts."},{"q":"What\'s the difference between self-serve and managed onboarding?","a":"Self

1-serve onboarding lets you configure the agent yourself from the Spoki dashboard, ideal for tech-savvy teams that want to move fast. Managed onboarding adds a dedicated success engineer who designs the prompt, wires the CRM and runs the dry tests with you, ideal for enterprise rollouts with strict SLAs. Both options run on the exact same Spoki Voice platform; only the support layer differs."},{"q":"Can I transfer the call to a human?","a":"Yes. You can set smart handoff rules, by intent (\\"speak to a human\\"), by topic (e.g. complaints), by sentiment (frustrated caller) or by business hours, and the agent transfers warm to your existing PBX, a mobile phone or a specific sales rep, delivering a full context summary in real time so the human picks up exactly where the AI left off."},{"q":"Can I buy a one-off package?","a":"For specific campaigns, a single product launch, a one-week recall blast, a seasonal promotion, we can scope a one-off minute pack on top of the subscription. Talk to sales from the form below to size the package for your use case."},{"q":"How do I update the agent\'s script?","a":"You edit the prompt directly in the Spoki dashboard. Changes propagate to the next call within seconds, no redeploy, no developer ticket, no platform downtime. Each prompt version is logged so you can review the change history or roll back if a tweak underperforms."}]},"landing":{"heroTitle":"The [[AI voice agent]] that answers, qualifies, and continues the conversation across every channel. 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1step4Desc":"Lead is scored and hot prospects are sent directly to your sales team"},"beforeAfter":{"title":"The Difference is Clear","subtitle":"See what changes when you automate lead qualification","beforeTitle":"Without Spoki Voice","before1":"Hours wasted calling unqualified leads","before2":"Missed opportunities and budget lost to slow follow-up","before3":"Inconsistent qualification process","before4":"Sales team overwhelmed with unfit contacts","before5":"Low conversion rates","before6":"Budget wasted on leads never called back","afterTitle":"With Spoki Voice","after1":"Every lead called within 30 seconds","after2":"Automatic scoring based on BANT criteria","after3":"Consistent qualification every time","after4":"Sales team only gets hot leads","after5":"3x higher conversion rates","after6":"Save the cost of human operators"},"socialProof":{"subtitle":"Over 4,500 companies trust Spoki","title":"Spoki is the leader in conversational marketing with WhatsApp, SMS and Voice"},"ctaButton":"Try Free","useCases":{"title":"What can you do with Spoki Voice?","subtitle":"From lead qualification to customer support, Spoki Voice handles complex conversations automatically","leadQualification":{"title":"Lead Qualification","description":"Call new prospects automatically, ask qualifying questions, and score leads based on budget, timeline, and needs.","feature1":"Instant prospect outreach","feature2":"Intelligent scoring system","feature3":"CRM integration"},"customerSupport":{"title":"24/7 Customer Support","description":"Provide instant answers to customer questions, handle common issues, and escalate complex cases to human agents.","feature1":"Always available support","feature2":"Smart escalation","feature3":"Multilingual support"},"appointments":{"title":"Appointment Management","description":"Schedule, confirm, and reschedule appointments automatically. Send reminders and handle cancellations by voice.","feature1":"Real-time booking","feature2":"Automatic reminders","feature3":"Calendar sync"}},"audioSamples":{"title":"Hear AI Lead Qualification in Action","subtitle":"Real conversations where Spoki Voice qualifies leads automatically","sample1":{"title":"B2B Lead Qualification","description":"AI qualifies a B2B prospect asking about budget, authority, need, and timeline"},"sample2":{"title":"Real Estate Inquiry","description":"Qualifying a property buyer based on location preferences and budget"},"sample3":{"title":"Service Request","description":"AI determines urgency and service requirements for a new inquiry"},"callout":"Each call is transcribed, scored, and synced to your CRM automatically","calloutSub":"Your sales team gets a complete qualification report for every lead"},"features":{"title":"Everything You Need to Qualify Leads at Scale Without Wasting Budget","subtitle":"Built specifically for sales teams who need more qualified opportunities","feature1Title":"Instant Response","feature1Desc":"Call leads within 30 seconds of form submission when they\'re most engaged","feature2Title":"BANT Qualification","feature2Desc":"Automatically assess Budget, Authority, Need, and Timeline for every prospect","feature3Title":"Lead Scoring","feature3Desc":"Each lead gets a score from 1-10 based on qualification criteria","feature4Title":"Natural Conversations","feature4Desc":"AI speaks naturally, adapts to responses, and builds rapport","feature5Title":"CRM Integration","feature5Desc":"Automatic sync to Salesforce, HubSpot, Pipedrive, and more","feature6Title":"Custom Questions","feature6Desc":"Configure qualification questions specific to your business and industry"},"testimonials":{"title":"Trusted by Sales Teams Worldwide","subtitle":"See what our customers say about AI lead qualification","testimonial1Text":"Spoki Voice has 20x\'d our qualified leads. Our sales team now spends time closing, not chasing unqualified prospects.","testimonial1Name":"Marco Rossi","testimonial1Role":"Sales Director","testimonial1Initial":"MR","testimonial2Text":"We went from 30% to 75% lead qualification rate. The AI asks better questions than our junior reps did.","testimonial2Name":"Sarah Brown","testimonial2Role":"VP of Sales","testimonial2Initial":"SB","testimonial3Text":"ROI 

1was immediate. Within a week we saw 40% more meetings booked with qualified prospects.","testimonial3Name":"Luca Conti","testimonial3Role":"CEO","testimonial3Initial":"LC"},"finalCta":{"title":"Ready to Qualify More Leads?","subtitle":"Start qualifying leads automatically in minutes. No credit card required.","button":"Try the Free Demo!","note":"✓ No credit card  ✓ 5-minute setup  ✓ Cancel anytime"},"benefits":{"title":"Why Choose Spoki Voice?","subtitle":"Built for businesses that need reliable, scalable voice automation","benefit1":{"title":"Save Time","description":"Automate repetitive calls and focus on high-value tasks"},"benefit2":{"title":"Increase Conversions","description":"Reach more leads faster and convert them into customers"},"benefit3":{"title":"Better Experience","description":"Provide instant, personalized responses to customers"},"benefit4":{"title":"Easy Integration","description":"Connect with your CRM, calendar, and WhatsApp"}},"industries":{"title":"The AI Lead Qualification solution perfect for every industry","subtitle":"Spoki Voice adapts to the specific needs of your business","retail":"Retail","ecommerce":"E-commerce","health":"Healthcare","education":"Education","hospitality":"Hospitality","travel":"Travel","tourism":"Tourism","restaurant":"Restaurant","automotive":"Automotive","finance":"Finance","beauty":"Beauty","services":"Services"},"setup":{"title":"Quick no-code setup and fast integration with your software","subtitle":"Get started in minutes without technical skills","feature1Title":"Quick setup in a few clicks","feature1Desc":"Configure your AI agent in less than 5 minutes. No technical skills required, intuitive drag-and-drop interface.","feature1Item1":"Zero code required","feature1Item2":"Ready-to-use templates","feature1Item3":"Step-by-step guide","feature2Title":"Native & Custom CRM Integration","feature2Desc":"Connect Spoki Voice to your existing tools. Native support for major CRMs and custom integration options via API.","feature2Item1":"Salesforce, HubSpot, Zendesk","feature2Item2":"Documented RESTful APIs","feature2Item3":"Real-time webhooks","unifiedTitle":"Integrate WhatsApp and SMS with Voice","unifiedSubtitle":"Everything in one platform for a seamless customer experience","unifiedCta":"Learn more"}},"spokiVoiceCustomerCare":{"hero":{"badge":"AI Voice Dialer for Customer Care 24/7","title":"Intelligent Customer Care","titleHighlight":"Available 24/7","subtitle":"Outbound Voice Automation meets inbound customer care. Spoki\'s AI Voice Dialer resolves 70% of customer requests automatically, 24/7, with empathy and full CRM context, the same Predictive Power Dialer that powers your outbound campaigns.","stat1Number":"70%","stat1Label":"Requests Resolved","stat2Number":"24/7","stat2Label":"Always Available","stat3Number":"90%","stat3Label":"Customer Satisfaction","socialProof":"Join 4,500+ companies automating customer care with AI"},"form":{"title":"Try a Spoki Voice Agent for Free","subtitle":"Fill out the form: our AI will call you back immediately and you can test it directly."},"howItWorks":{"title":"How the AI Voice Dialer handles customer care","subtitle":"Outbound Voice Automation for inbound support in 4 simple steps","step1Title":"Customer Contacts","step1Desc":"Customer calls or messages with a question or issue","step2Title":"AI Understands","step2Desc":"Natural language AI analyzes the request and identifies the issue","step3Title":"Resolves or Routes","step3Desc":"AI provides solution or escalates to human agent if needed","step4Title":"Logs & Learns","step4Desc":"Every interaction is logged and AI improves over time"},"beforeAfter":{"title":"The Transformation is Real","subtitle":"See what changes when you automate customer care","beforeTitle":"Without Spoki Voice","before1":"Long wait times for customers","before2":"High support team costs","before3":"Limited availability (9-5 only)","before4":"Inconsistent service quality","before5":"Frustrated customers and agents","afterTitle":"With Spoki Voice","after1":"Instant response, zero wait time","after2":"70% cost reduction on support","after3":"24/7/365 availability","after4":"Consistent, empathetic responses","after5":"90% customer satisfaction"},"audioSamples":{"title":"Hear AI Customer Care in Action","subtitle":"Real conversations where Spoki Voice resolves customer issues","sample1":{"title":"Customer Support Call","description":"AI handles a customer inquiry about order status and delivery"},"sample2":{"title":"Technical Support","description":"AI troubleshoots a technical issue and provides step-by-step guid

1ance"},"callout":"Every conversation is transcribed, analyzed, and synced to your support system","calloutSub":"Your team gets complete visibility into every customer interaction"},"useCases":{"title":"Perfect for Every Customer Care Scenario","subtitle":"AI handles the most common customer requests automatically","useCase1Title":"Order Status","useCase1Desc":"Customers can check order status, tracking info, and delivery estimates instantly","useCase2Title":"Returns & Refunds","useCase2Desc":"AI guides customers through return process and initiates refunds automatically","useCase3Title":"FAQs & How-To","useCase3Desc":"Answer common questions about products, services, and account management","useCase4Title":"Account Management","useCase4Desc":"Help customers update account info, reset passwords, and manage subscriptions","useCase5Title":"Appointment Booking","useCase5Desc":"Schedule, reschedule, and cancel appointments with calendar integration","useCase6Title":"Complaint Handling","useCase6Desc":"Listen empathetically, log complaints, and escalate urgent issues to managers"},"faq":{"eyebrow":"Frequently asked questions","title":"Everything you need to know about Spoki Voice","subtitle":"Short answers to the questions teams ask before launching their first AI voice agent.","items":[{"q":"Can I cold call leads?","a":"With Spoki Voice you can run outbound campaigns only on contacts that have given explicit consent under GDPR, typically existing customers in your CRM, marketing opt-ins, or leads who filled a form on your website. Pure cold lists are not supported by design, in line with European regulation."},{"q":"I want to start with just a few leads, can I do that?","a":"Yes. You can launch a small pilot, even 50–100 contacts in a single campaign, to validate the agent\'s tone, conversion rate and CRM recap quality before scaling. There is no minimum volume to start."},{"q":"What is the reaction of people interacting on calls with the AI agent?","a":"Most callers do not realise they are talking to an AI in the first 30–60 seconds. Spoki Voice uses natural fillers, silence detection and sub-700ms latency, so the conversation feels like a human operator. When asked directly, the agent is honest about being an AI and can transfer to a human if the caller prefers."},{"q":"Is there a monthly subscription or a minimum usage period?","a":"Spoki uses a flexible monthly subscription. Voice minutes are bundled per plan and you can top up on-demand. There is no annual lock-in by default, you can upgrade, downgrade or pause month-to-month from the dashboard."},{"q":"Can I stop the plan whenever I want?","a":"Yes. Plans are month-to-month. You can pause or cancel from the Spoki dashboard without contacting support; charges stop at the end of the current billing cycle, and your agents stay archived in case you want to resume later."},{"q":"Can it also send emails, SMS, or WhatsApp messages in addition to dialoguing on the phone?","a":"Yes, this is Spoki\'s signature differentiator. The same flow can call first, then automatically fall back to a WhatsApp message via the official Business API, an SMS reminder, or an end-of-call email recap. One conversation, every channel, one customer record."},{"q":"What happens if the lead doesn\'t answer the call?","a":"You define the retry policy: number of attempts, hours-of-day windows and cooling-off period between retries. Spoki Voice also detects answering machines automatically and can switch to a WhatsApp or SMS fallback the same moment, so the contact is never lost."},{"q":"What happens if the lead asks to be contacted later?","a":"The agent captures the requested callback date and time, syncs it as a CRM event, and the platform reschedules the call automatically inside the next campaign window. No manual follow-up, no missed appointments."},{"q":"Do you have case studies in my sector?","a":"We have public case studies across e-commerce, healthcare, retail, hospitality, education and real estate, with measurable outcomes, missed-call rates cut by 90%+, lead qualification 3–5\xd7 faster, recovered revenue on abandoned carts. Scroll back up to the \\"Customer results\\" section to see the actual numbers."},{"q":"What are the timelines for going live with the project?","a":"A standard Spoki Voice agent goes live in 1–3 days: brief and dialogue examples on day 1, agent training and CRM mapping on day 2, dry runs and refinements on day 3. Complex enterprise integrations (custom CRMs, PBX cut-overs, multi-language rollouts) can take 1–2 weeks."},{"q":"Do I necessarily need a cloud PBX to start?","a":"No. Spoki Voice provides the phone numbers, the telep

1hony stack and the call routing out of the box, no Twilio, no Aircall account to set up. If you already have a PBX (Asterisk, 3CX, Twilio, Aircall, etc.) we can integrate with it for warm-transfer to your agents, but it is not a prerequisite."},{"q":"CRM: are you integrable?","a":"Yes. Native integrations are available for HubSpot, Salesforce, Pipedrive, ActiveCampaign, Mailchimp, Shopify, WooCommerce, Calendly, Google Sheets and 20+ more. For anything custom, documented REST APIs and real-time webhooks cover every CRM in the market."},{"q":"What materials should I provide to train the voice agent best?","a":"A short business brief, the goal of the call (qualification, booking, customer care, outbound, …), 5–10 example dialogues or your existing FAQ list, and the CRM fields you want the agent to capture. That is enough to ship a working v1 agent in under a day."},{"q":"Do you build the agent once I give you the information?","a":"Yes, for the first agent we handle the prompt design, voice selection and CRM wiring. After go-live you can iterate the prompt and voice settings yourself from the Spoki dashboard with zero developer involvement, or keep us in the loop on a managed-services basis."},{"q":"What languages are supported?","a":"Spoki Voice supports 30+ languages with neural text-to-speech and natural speech recognition. The agent handles accents, interruptions and code-switching mid-call, for example, a customer can start in Italian and ask a follow-up in English without breaking the flow."},{"q":"How does the pricing work?","a":"Spoki bundles platform access, voice minutes and the messaging channels (WhatsApp, SMS, email) into a single monthly plan, with on-demand top-ups. No separate Twilio, OpenAI or ElevenLabs invoices, one bill, predictable cost. You can see the current tiers on the Pricing page."},{"q":"Can I try it for free?","a":"Yes. You can request a free live demo right from this page, the agent calls you back within 60 seconds so you can hear the voice and the latency for yourself. A free trial is also available on the platform, with no credit card required, so you can launch your first agent in minutes."},{"q":"Is technical expertise required?","a":"No. The whole agent is configured from a visual dashboard, prompts, voice, channels, retry policies, CRM mapping, time windows, without a single line of code. Developers can extend the workflows via API and webhooks if they want to, but it is never a prerequisite."},{"q":"Is the data secure and GDPR compliant?","a":"Yes. Spoki Voice runs on EU infrastructure. Recordings and transcripts are encrypted at rest and in transit, retention is configurable per workspace, and we support the standard GDPR rights (access, rectification, erasure, portability). For regulated industries (healthcare, finance, public sector) we provide signed DPAs and PII redaction in transcripts."},{"q":"What\'s the difference between self-serve and managed onboarding?","a":"Self-serve onboarding lets you configure the agent yourself from the Spoki dashboard, ideal for tech-savvy teams that want to move fast. Managed onboarding adds a dedicated success engineer who designs the prompt, wires the CRM and runs the dry tests with you, ideal for enterprise rollouts with strict SLAs. Both options run on the exact same Spoki Voice platform; only the support layer differs."},{"q":"Can I transfer the call to a human?","a":"Yes. You can set smart handoff rules, by intent (\\"speak to a human\\"), by topic (e.g. complaints), by sentiment (frustrated caller) or by business hours, and the agent transfers warm to your existing PBX, a mobile phone or a specific sales rep, delivering a full context summary in real time so the human picks up exactly where the AI left off."},{"q":"Can I buy a one-off package?","a":"For specific campaigns, a single product launch, a one-week recall blast, a seasonal promotion, we can scope a one-off minute pack on top of the subscription. Talk to sales from the form below to size the package for your use case."},{"q":"How do I update the agent\'s script?","a":"You edit the prompt directly in the Spoki dashboard. Changes propagate to the next call within seconds, no redeploy, no developer ticket, no platform downtime. Eac

1h prompt version is logged so you can review the change history or roll back if a tweak underperforms."}]},"ctaButton":"Try Free","socialProof":{"subtitle":"Over 4,500 companies trust Spoki","title":"Spoki is the leader in conversational marketing with WhatsApp, SMS and Voice"},"industries":{"title":"The AI Customer Care solution perfect for every industry","subtitle":"Spoki Voice adapts to the specific needs of your business","retail":"Retail","ecommerce":"E-commerce","health":"Healthcare","education":"Education","hospitality":"Hospitality","travel":"Travel","tourism":"Tourism","restaurant":"Restaurant","automotive":"Automotive","finance":"Finance","beauty":"Beauty","services":"Services"},"setup":{"title":"Quick no-code setup and fast integration with your software","subtitle":"Get started in minutes without technical skills","feature1Title":"Quick setup in a few clicks","feature1Desc":"Configure your AI agent in less than 5 minutes. No technical skills required, intuitive drag-and-drop interface.","feature1Item1":"Zero code required","feature1Item2":"Ready-to-use templates","feature1Item3":"Step-by-step guide","feature2Title":"Native & Custom CRM Integration","feature2Desc":"Connect Spoki Voice to your existing tools. Native support for major CRMs and custom integration options via API.","feature2Item1":"Salesforce, HubSpot, Zendesk","feature2Item2":"Documented RESTful APIs","feature2Item3":"Real-time webhooks","unifiedTitle":"Integrate WhatsApp and SMS with Voice","unifiedSubtitle":"Everything in one platform for a seamless customer experience","unifiedCta":"Learn more"},"finalCta":{"title":"Ready to Transform Customer Care?","subtitle":"Start automating customer support in minutes. No credit card required.","button":"Try the Free Demo","note":"✓ No credit card required  ✓ 5-minute setup  ✓ Cancel anytime"}},"spokiVoiceHealthcare":{"seo":{"title":"Spoki Voice for Clinics & Medical Centers","description":"AI voice agent for clinics and medical centers: 24/7 appointment booking, reminders, insurance FAQs, and urgent-call routing. GDPR-ready, no medical advice.","keywords":["AI voice agent healthcare","clinic phone automation","medical appointment booking AI","Spoki Voice clinics","patient call management"]},"hero":{"badge":"Voice AI \xb7 WhatsApp \xb7 SMS \xb7 One platform for clinics and medical centers","title":"Spoki Voice for clinics and medical centers","lead":"The AI voice agent for clinics and medical centers that answers patients 24/7, handles requests and books appointments.","subtitle":"Reduce wait times, lighten switchboard workload and handle more calls 24/7 without increasing staff costs.","stat1Number":"24/7","stat1Label":"Always available","stat2Number":"-35%","stat2Label":"Fewer no-shows","stat3Number":"100%","stat3Label":"Calls answered","visual":{"float1Label":"Appointments today","float1Value":"+127","float2Label":"Wait time","float2Value":"-60%","float3Label":"Patient satisfaction","float3Value":"94%","dashboardTitle":"AI switchboard active","dashboardSub":"Calls handled in real time","imageAlt":"Doctor and patient at clinic reception","activeLabel":"Always on"},"benefits":[{"title":"Handles calls 24/7","description":"Answers patients outside opening hours, on weekends and during peak times."},{"title":"Books and reschedules appointments","description":"Collects requests, checks availability and confirms appointments."},{"title":"Reduces wait times","description":"Handles multiple calls at once without leaving patients on hold."},{"title":"Lightens staff workload","description":"Automates frequent requests and leaves human-attention tasks to your team."},{"title":"Captures useful information","description":"Understands the reason for the call and logs data before handoff to staff."},{"title":"Hands off to your team when needed","description":"Involves an operator with the full conversation context already collected."},{"title":"Continues follow-up","description":"Sends confirmations, reminders and information via WhatsApp, SMS or email."},{"title":"Integrates clinic and medical center tools","description":"Connects to CRM, calendars, practice management systems and 4,000+ integrations."}]},"form":{"title":"Try Spoki Voice for your clinic or medical center","subtitle":"Fill out the form — our AI calls you back so you can hear how it handles patient calls."},"challenge":{"eyebrow":"The challenge","title":"Your reception team is drowning in rout

1ine calls","description":"Booking lines stay busy while urgent patient needs wait on hold. Staff spend hours on rescheduling and reminders that could run automatically — time taken away from patients in the waiting room.","statValue":"-60%","statLabel":"Shorter wait times","imageAlt":"Nurse and patient in a modern clinic ward"},"howItWorks":{"eyebrow":"How it works","title":"How Spoki Voice works in clinics and medical centers","subtitle":"From the first ring to handoff — without medical advice, ever","visualCaption":"Voice AI + calendar sync in one flow","step1Title":"Patient calls","step1Desc":"Spoki Voice answers instantly and asks the reason for the call.","step2Title":"Assesses urgency","step2Desc":"Recognizes urgency signals and routes accordingly — never provides clinical advice.","step3Title":"Books or reschedules","step3Desc":"Routine bookings, cancellations, and reminders sync with your practice calendar.","step4Title":"Escalates when needed","step4Desc":"Urgent cases transfer immediately to staff with a full conversation summary."},"useCases":{"eyebrow":"Use cases","title":"What your AI voice agent handles","subtitle":"Administrative calls only — never diagnosis or treatment advice","item1Title":"Appointment booking","item1Desc":"New visits, follow-ups, and specialist referrals scheduled by phone.","item2Title":"Rescheduling & cancellations","item2Desc":"Patients change slots without waiting on hold at reception.","item3Title":"Reminder calls & SMS","item3Desc":"Automatic confirmations and day-before reminders cut no-shows.","item4Title":"Insurance & opening hours","item4Desc":"Answers on accepted plans, locations, parking, and clinic hours.","item5Title":"Urgent call triage","item5Desc":"Flags emergencies and routes to the right clinician or on-call line.","item6Title":"Post-visit follow-up","item6Desc":"Outbound calls for lab results pickup, surveys, or recall campaigns."},"beforeAfter":{"title":"Before and after Spoki Voice","beforeTitle":"Without Spoki Voice","before1":"Missed calls outside opening hours","before2":"Reception overwhelmed by booking requests","before3":"High no-show rates without reminders","before4":"Urgent calls stuck behind routine ones","before5":"Staff repeating the same FAQs all day","afterTitle":"With Spoki Voice","after1":"Every call answered 24/7","after2":"Routine admin handled automatically","after3":"35% fewer no-shows with smart reminders","after4":"Urgent cases escalated in seconds","after5":"Reception focused on in-clinic patients"},"transcript":{"eyebrow":"Live example","title":"Example call — appointment rescheduling","patientLabel":"Patient","aiLabel":"Spoki Voice","lines":[{"speaker":"patient","text":"Hi, I need to reschedule my appointment with Dr. Smith next week."},{"speaker":"ai","text":"Of course. Your current slot is Tuesday at 10:00 — would Thursday at 3:00 PM work for you?"},{"speaker":"patient","text":"Yes, that works better."},{"speaker":"ai","text":"Done — moved to Thursday at 3:00 PM. You\'ll receive an SMS confirmation shortly."}]},"compliance":{"title":"GDPR-ready. No medical advice.","description":"Spoki Voice runs on EU infrastructure with encrypted recordings, configurable retention, and signed DPAs for healthcare. The agent handles scheduling and admin only — it never provides clinical advice and escalates urgent cases immediately to your staff.","point1":"EU data residency & signed DPA","point2":"No diagnosis or treatment advice","point3":"PII redaction in transcripts available"},"faq":{"eyebrow":"FAQ","title":"Questions clinics and medical centers ask before going live","subtitle":"Short answers for practice managers and medical directors.","items":[{"q":"Can the AI give medical advice to patients?","a":"No. Spoki Voice is configured for administrative tasks only — booking, rescheduling, reminders, insurance FAQs, and triage routing. It never diagnoses, prescribes, or interprets symptoms. Urgent or clinical questions are transferred to your team immediately."},{"q":"Does it integrate with our practice management software?","a":"Yes. Spoki connects to major calendars and CRMs (HubSpot, Salesforce, Calendly, Google Calendar) and offers REST APIs and webhooks for custom PMS integrations used by clinics and diagnostic chains."},{"q":"How fast can we go live?","a":"Most clinics and medical centers launch in 1–3 days: you share your booking rules, FAQ list, and escalation paths on day 1; we train the agent and run test calls on day 2; you go live on day 3."},{"q":"Is patient data handled under GDPR?","a":"Yes. Recordings and transcripts are encrypted, stored on EU infrastru

1cture, and retention is configurable per workspace. We provide signed Data Processing Agreements for healthcare organizations."},{"q":"Can it send WhatsApp or SMS reminders after a call?","a":"Yes — that\'s a core Spoki differentiator. After booking by phone, the same flow can send a WhatsApp confirmation via the official Business API, an SMS reminder 24h before, or an email recap."}]},"ctaButton":"Try Free","finalCta":{"title":"Ready to free your reception team?","subtitle":"Go live in 1–3 days. No credit card required for the demo.","button":"Request a free demo","note":"✓ GDPR-ready  ✓ No medical advice  ✓ Cancel anytime"}}}')}}]);