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Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z"/></svg></a></div></li></ul></div></div></div> <div class="b-header__item-wrapper has-items-inline--xs is-aligned-center tw-basis-1/2" style="display:none;"><div class="b-header__item b-flex--shrink-0 b-text-left--xs is-hidden-on-mobile"><!----></div></div> <div class="b-header__item-wrapper has-items-inline--xs is-aligned-right is-nested tw-basis-1/2"><div class="b-line-height b-header__item b-text-right--xs is-hidden-on-mobile"><div data-name="extra-links" class="editable-element editable-element--list"><ul class="b-list is-inline b-margin-b-0--xs b-ul-li-lr-10--xs js-header-extra-links"><li data-name="item" class="b-list__item b-position--relative"><a data-name="item-text" href="/delivery.html" data-type="internal" target="_self" data-internal-resource-path="4341992" data-element="EditablePlainText" class="b-display-inline--xs link"><span class="editable-element editable-element--text">â FREE UK P&P - no minimum order!</span></a></li></ul></div></div> <div class="b-header__item b-flex--shrink-0 b-line-height--0 if-basket"><ul data-name="account-shop-icons" data-element="EditableAccountShopIcons" class="b-account-shop-icons sm sm-shop b-line-height--0"><!----></ul></div></div></div></div></div></div> <div class="block__content--pad-bottom-25 block__content"> <div class="b-container-wrapper"><div class="b-container"><div class="b-row"><div class="b-col-12"><div class="b-text-center--xs b-header__item-wrapper has-items-inline--md is-aligned-center"><div itemscope="itemscope" itemtype="http://schema.org/Organization" class="b-header__item b-line-height--0 is-full-row-on-mobile is-logo"><a data-name="logo" itemprop="url" href="/" data-element="EditableCreateLogo" class="editable-element editable-element--logo logo-container is-centred"><!----> <figure data-name="logo-image" data-imagesize="80" data-imageshape="" data-element="EditableImage" itemprop="logo" class="editable-element editable-element--image b-img has-max-sizes" style="--image-size:80;--image-size-decimal:0.8;--image-width-max:1140px;--image-height-max:250px;"><div class="editable-element--image--original editable-element--image--cover"><img src="https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/945x532.jpg?1572882247" data-id="17796052" alt="PhotoFairytales | personalised, handmade, unique gifts and keepsakes" sizes="(min-width: 945px) 945px, 100vw" shape="" class="logo logo--image cb-editable-img" loading="eager" data-pin-media="https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/945x532.jpg?1572882247" srcset="https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/945x532.jpg?1572882247 945w, https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/500x281.jpg?1572882247 500w, https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/350x197.jpg?1572882247 350w, https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/200x113.jpg?1572882247 200w, https://sites.create-cdn.net/siteimages/24/4/2/244220/17/7/9/17796052/50x28.jpg?1572882247 50w" width="945" height="532" data-final-tag="true"></div></figure></a></div> <div class="b-header__item b-flex--grow-1 b-text-right--md is-full-row-on-mobile" style="display:none;"><!----></div></div></div></div></div></div> </div> <div class="b-header__menu-bar is-solid"><!----> <div class="b-container-wrapper"><div class="b-container"><div class="b-row"><div id="site-menu" role="navigation" class="b-col-12"><div data-name="navigation" class="s-navigation text-center"><span class="b-display-contents--xs"><div data-name="nav" data-element="EditableNavigation" class="s-navigation__menu js-menu-nav-container editable-element editable-element--menu" style="font-size:1rem;"><button type="button" class="s-menu-icon hamburger hamburger--squeeze uneditable-element js-mobile-open"><span aria-hidden="true" class="hamburger-box"><span class="hamburger-inner icon"></span></span></button> <nav data-name="menu" class="js-menu-nav b-line-height--0 s-menu s-menu--reset-margin"><button type="button" class="s-menu-close hamburger hamburger--squeeze is-active js-mobile-inside-close b-pad
196ding-y-30--xs b-padding-x-30--xs b-line-height--xs"><span aria-hidden="true" class="hamburger-box"><span class="hamburger-inner icon"></span></span></button> <div class="s-menu-container js-menu-container"><span class="js-menu__container-block_696_sticky--false b-display-inline-block--md s-menu--loading"> <ul class="js-menu "> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/"> 197 Home </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/browsegifts.html"> 198 SHOP </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/basket.html"> 199 VIEW BASKET >> </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/information.html"> 200 Delivery & Info </a> <ul class="js-menu "> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/delivery.html"> 201 Delivery Info </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/contact-me.html"> 202 Contact Me </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/faq.html"> 203 FAQ & Privacy </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/about-me.html"> 204 About Me </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a target="_blank" href="https://photofairytales.blogspot.com"> 205 Blog </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/dropship.html"> 206 Trade Enquiries </a> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/photofairytalessitemap.html"> 207 Site Map </a> </li> </ul> </li> <li class="js-menu__more-item-block_696_sticky--false "> <a href="/customerfeedback.html"> 208 Customer Feedback </a> </li> <li class="js-menu__more-container-block_696_sticky--false b-display-none--xs"> <a>More</a> <ul></ul> </li> </ul> </span></div> </nav></div></span></div></div></div></div></div></div></section><span class="rendered-assets">
208<script src="https://assetsbeta.create-cdn.net/_assets/livesites/feature/content-builder/static/js/clone-header-elements.min.js?3.145.1"></script>
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208<script src="https://assetsbeta.create-cdn.net/_assets/livesites/feature/content-builder/static/js/menu-resize.min.js?3.145.1"></script>
208</span><span class="rendered-assets">
208<script>initMenuResize("js-menu__container-block_696_sticky--false", "js-menu__more-container-block_696_sticky--false")</script>
208</span> </header> <main id="site-content" class="structure__item structure__item--page site-content"> <div class="structure__item__utility clearfix"> <div role="main" class="site-main"> <!----><section data-save-timestamp="1785139107657" id="block_219925" data-cb-blocktype="HeadlineTextButtonBlock" data-cb-version="3.151.1" data-column-layout="equal-full" class="block @container js-block--block_2 block--pad-top-50 block--pad-bottom-25 palette-default headline-text-button-block block--horizontal-content-center block--container-full"><!----> <div class="block__content"><div class="b-container-wrapper"><div class="b-container b-alignment"><div class="b-row"><div data-name="text-content" class="b-col text-center"><span class="b-element-group"><div data-key="element_26" data-name="element-collection" class="b-element-collection"><div class="js-draggable b-element-collection__items b-element-group"><div class="editable-element js-drag-handle b-element-sub-group" data-v-5d684192><div data-name="item" data-element="EditableHeading" class="editable-element editable-element--heading"><h1 class="heading font--heading heading--alpha"><span class="heading-utility">Delivery Information</span></h1></div></div></div> </div></span></div></div></div></div></div> </section><section id="block_559281" data-cb-blocktype="CardAndImageBlockReversed" data-cb-version="3.151.1" data-column-layout="equal-large" data-cb-selector-id="CardAndImageBlockReversed_1" data-column-order="1,2" class="block @container js-block--block_3 block--pad-top-25 block--pad-bottom-0 palette-default card-image-block-reversed block--horizontal-content-center block--container-large"><!----> <div class="block__content"><div class="b-container-wrapper"><div class="b-container b-alignment"><!----> <div data-name="alignment-group" class="b-row"><div class="b-col-md-6"><figure data-name="image1" data-imagesize="100" data-imageshape="" data-element="EditableImage" class="editable-element editable-element--image b-img b-aspect-ratio-full--md" style="--image-size:100;--image-size-decimal:1;"><div class="editable-element--image--auto editable-element--image--cover"><img src="https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/640x878.jpg?1680012816" data-id="20462390" alt="" sizes="(min-width: 768px) 50vw, (min-width: 640px) 640px, 100vw" shape="" class="img-fit-cover img-centered cb-editable-img" loading="lazy" data-pin-media="https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/640x878.jpg?1680012816" srcset="https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/640x878.jpg?1680012816 640w, https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/364x500.jpg?1680012816 364w, https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/255x350.jpg?1680012816 255w, https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/146x200.jpg?1680012816 146w, https://sites.create-cdn.net/siteimages/24/4/2/244220/20/4/6/20462390/36x50.jpg?1680012816 36w" width="640" height="878" data-final-tag="true"></div></figure></div><div class="b-col-md-6"><div data-name="text-content" class="text-left tw-contents"><span class="b-display-contents--xs"><div class="card tw-justify-center b-padding-x-30--xs b-padding-y-30--xs b-padding-x-40--xl b-padding-y-40--xl b-element-group is-full-height"><div data-key="element_56" data-name="element-collection" class="b-element-collection"><div class="js-draggable b-element-collection__items b-element-group"><div class="editable-element js-drag-handle b-element-sub-group" data-v-5d684192><div data-name="item" data-element="EditableHeading" class="editable-element editable-element--heading"><h2 class="heading font--heading heading--gamma"><span class="heading-utility">Latest Delivery Updates...</span></h2></div></div><div class="editable-element js-drag-handle b-element-sub-group" data-v-5d684192><div data-name="item" data-element="EditableText" class="editable-element editable-element--text text"><div><p><strong>Northern Ireland & Europe: </strong>Recent EU regulations mean I can no longer post to these regions (this includes ALL Northern Ireland postcodes that start 'BT'). I'm very sorry for any disappointment.</p></div></div></div><div class="editable-element js-drag-handle b-element-sub-group" data-v-5d684192><div data-name="item" data-element="EditableButtonCollection" class="b-button-group editable-element editable-element--btn-group b-element-add-gutter-10"><div data-name="collection" class="editable-element editable-element--list"><div class="b-button-group"><div data-name="item" class="b-position--relative"><div data-name="item-button" data-element="EditableButton" class="editable-element editable-element--button b-button b-button--primary"><a href="/contact-me.html" data-type="internal" target="_self" data-internal-resource-path="4342067" class="button-link wdk_live-button button button--primary"><span class="editable-element--text">Questions? Contact Me >></span></a></div></div></div></div></div></div></div> </div></div></span></div></div></div></div></div></div> </section><section id="block_306180" data-cb-blocktype="AccordionBlock" data-cb-version="3.151.
2081" data-column-layout="equal-large" data-cb-selector-id="AccordionBlock_1" class="block @container js-block--block_5 block--pad-top-25 block--pad-bottom-150 palette-default block--item-collection accordion-block block--horizontal-content-center block--container-large"><!----> <div class="block__content"><div class="b-container-wrapper"><div class="b-container b-alignment"><div data-aos="" class="b-row" style="display:none;"><div data-name="block-heading" class="text-center block__heading b-col"><span class="b-element-group"><!----></span></div></div> <div data-key="element_16" data-name="itemCollection" data-carousel="off" class="unstyled-card b-item-collection"><div><div class="js-draggable js-row b-accordion-wrapper b-row b-half-row-gutters b-alignment"><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_33" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_33" aria-controls="accordion-content-element_33" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">How much is delivery?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_33" aria-labelledby="accordion-link-element_33" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Delivery of all orders within the UK (including the Channel Islands and the Isle of Man) is free of charge unless otherwise stated and with the exception of any delivery upgrades you may select when that option is available. (If you select a faster delivery upgrade, please note that this applies to the delivery time of your order, <strong>not</strong> the turnaround time.)</p><p><strong>Northern Ireland:</strong> EU regulations mean that I am unable to post orders to Northern Ireland (this includes ALL postcodes that start BT), and cannot fulfil your order.</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_34" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_34" aria-controls="accordion-content-element_34" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">What about overseas delivery?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_34" aria-labelledby="accordion-link-element_34" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Overseas delivery is <strong>only </strong>available to:</p><ul><li><p><strong>USA</strong></p></li><li><p><strong>Canada</strong></p></li><li><p><strong>Australia (mainland)</strong></p></li><li><p><strong>New Zealand (mainland)</strong></p><p></p></li></ul><p></p><ul><li><p><strong>Price: </strong>£15.00 for the first item, £3 for each subsequent item</p></li><li><p><strong>Availability: </strong>Most items are available for overseas delivery, with a few exceptions such as wooden items, mugs, and round acrylic wall plaques. Any excluded items will be clearly identified on their product page and during the order process.</p></li><li><p><strong>Fees & Duty: </strong>Orders sent to US addresses are sent with all customs duties paid where applicable, so you won’t have to pay anything extra on arrival. For deliveries to other international regions, local duties or fees may apply and will be payable by the recipient.</p></li><li><p><strong>Postage Information: </strong>To give you peace of mind, overseas orders are sent securely via a tracked delivery service. Delivery takes approximately 5-7 working days - but possible customs delays may mean your parcel takes longer. Your parcel may require a signature on delivery. PhotoFairytales cannot be held responsible for any charges or unforeseen customs delays. Please note that the shipping documents attached to your item may show both the price paid, and describe the item enclosed - this is a legal requirement.</p></li><li><p><strong>Other countries/regions: </strong>Sorry, delivery to Northern Ireland, Eire, Europe and the Rest of the World is not available. Only the countries listed above are available.</p></li><li><p><strong>Service updates:</strong> I advise you to check the latest news regarding overseas deliveries before ordering - <a target="_blank" class="link" href="https://www.royalmail.com/international-incident-bulletin" data-type="external" title=""><em>click here to visit the Royal Mail website (opens in a new window).</em></a></p></li></ul></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_35" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_35" aria-controls="accordion-content-element_35" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">How long will it take for my order to be dispatched?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_35" aria-labelledby="accordion-link-element_35" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Please see the information provided for each product, as turnaround times vary from item to item. When your order has been dispatched I will email you to let you know, and also send you any available tracking information if applicable.</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_36" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_36" aria-controls="accordion-content-element_36" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">How long will delivery take?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_36" aria-labelledby="accordion-link-element_36" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><ul> <li>Standard free delivery will take between 2-5 working days (see individual item description for more precise estimates).</li> <li>Royal Mail 1st Class delivery usually takes 1-2 working days (Mon-Sat).</li> <li>Royal Mail Next Day deliveries are guaranteed to arrive by 1pm the next day following dispatch. Delivery days are Monday-Friday - an item dispatched on a Frid
208ay is guaranteed to arrive on Monday, although it may arrive on Saturday).</li> <li>Please see above for overseas delivery times. </li> <li><strong>Please note:</strong> With the exception of Next Day delivery, these timings are approximate and may take a little longer in situations such as adverse weather, peak times such as Christmas, or other occurrences outside of my control.</li> </ul></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_37" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_37" aria-controls="accordion-content-element_37" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">If I upgrade to Next Day Delivery will my order arrive tomorrow?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_37" aria-labelledby="accordion-link-element_37" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Next Day delivery is for the delivery of your order, and not the turnaround time. If you request Next Day Delivery on your order I will prioritise it as much as I possibly can and will do all I can to dispatch it as quickly as possible for you - but please be aware that I cannot guarantee a faster turnaround time. </p><p>Next Day Delivery orders are sent via Royal Mail, and they guarantee that your order will be delivered before 1pm the next day, Monday-Friday (next day delivery service to Jersey postcodes is not guaranteed by Royal Mail). </p><p>Orders dispatched on Friday may arrive on Saturday, but this is not guaranteed so your order may not arrive until Monday morning. If you would like to know if your order will arrive by a specific deadline, please <a target="_self" class="link" href="/contact-me.html" data-type="internal" data-internal-resource-path="4342067"><strong>get in touch</strong></a> before ordering and I'll be happy to advise.</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_38" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_38" aria-controls="accordion-content-element_38" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">How are items delivered - which postal services do you use?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_38" aria-labelledby="accordion-link-element_38" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Items are sent via Royal Mail or courier and may require a signature on delivery. If you are out when the postman or courier calls they may deliver your item to a neighbour, safe place, or return it to the depot. In such cases they will pop a card through your door to let you know
208what has happened to your delivery. Please see the individual item page for details about delivery method, or if you are unsure do please <strong><a class="link" href="/contact-me.html" target="_self" data-type="internal" data-internal-resource-path="4342067">contact me</a></strong> and I'll be happy to help.</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_39" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_39" aria-controls="accordion-content-element_39" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">My parcel hasn't arrived - what do I do?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_39" aria-labelledby="accordion-link-element_39" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>If you believe your delivery is late, in the first instance do please let me know so that I am aware of what is happening. I am unable to class an item as lost or undelivered until the<strong> due delivery date plus 10 working days*</strong>, as there is still a chance of delivery taking place during this time. (The exception to this is Next Day Delivery - if your item hasn't arrived on the due day please let me know and I will organise a replacement for you.)</p><p>When you feel an item has been delayed, please check with your neighbours, any safe places or outbuildings where it may have been left on your property, and also the local sorting office (if the item was sent via Royal Mail) to see if the parcel is being held there (you should have received a 'missed you' card from the postie with information about where your item is, but this can be missed). If you have been provided with a tracking number for your order don't forget to check that too.</p><p>If 10 working days after the due delivery day has passed* and your order has still not arrived I will raise a claim with the delivery service, and organise a replacement of your item to be sent to you free of charge. In my experience, it is extremely rare that a parcel has actually been lost - in most cases it does arrive, just a little later than expected. I understand that this can be inconvenient, but unfortunately once an item has been dispatched the delivery time is out of my control. However, please be assured that I will do all I can to help you and I will stay in contact with you until you have received your item.</p><p><em>* This information applies to UK orders - please note overseas orders may experience delays due to customs checks, so please wait 3-4 weeks before contacting me.</em></p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_40" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_40" aria-controls="accordion-content-element_40" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">My parcel has arrived damaged - what do I do?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_40" aria-labelledby="accordion-link-element_40" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Thankfully this happens very rarely, but if your parcel has arrived in a damaged state please <strong><a class="link" href="/contact-me.html" target="_self" data-type="internal" data-internal-resource-path="4342067">contact me</a></strong> straight away. I will ask you to keep the damaged item and all packaging material, and to send me photographic evidence, so that I can start a claim with the delivery service. I will also issue you with a replacement item free of charge. (Please note: if you do not keep the damaged item and packaging, or send me photographic evidence of the damage, I won't be able to replace the item.)</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" item-key="element_41" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_41" aria-controls="accordion-content-element_41" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">A note about packaging</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_41" aria-labelledby="accordion-link-element_41" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>Wherever possible, I use packaging made from cardboard and paper that you will be able to place in your recycling bin. Please remove any tape or bubble wrap. I always try to re-use any bubble wrap, card, and plastic packaging as much as possible, for example re-using wrap that has been used to deliver my own supplies rather than purchasing new. The clear presentation sleeves I use for my prints are made from polypropylene. This is a type of plastic that can be recycled and used in other products, so you can put it in your recycling bin.</p></div></div></div></div></div></div><div data-aos="" class="block-edit--repeatable js-drag-handle b-col b-col-12"><!----> <div class="block-edit--repeatable__item b-display-contents--xs clearfix"><div class="block-edit--repeatable__overlay"><!----></div> <div data-name="item" is-last="true" item-key="element_42" class="b-accordion card"><h3 class="b-accordion__header heading heading--no-accent heading--delta font--heading border-color"><a id="accordion-link-element_42" aria-controls="accordion-content-element_42" aria-expanded="false" role="button" class="b-accordion__link"><!----> <div data-name="accordion-title" data-element="EditablePlainText" class="editable-element b-accordion__title editable-element--text">Any other questions?</div> <div class="b-accordion__btn"><div data-name="open-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--open" style="font-size:undefinedrem;"><span data-icon="plus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"/></svg></span></div> <div data-name="close-icon" data-element="EditableIcon" class="editable-element editable-element--icon icon icon--close" style="font-size:undefinedrem;"><span data-icon="minus" data-iconset="fontawesome6-solid"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Pro 6.7.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc. --><path d="M432 256c0 17.7-14.3 32-32 32L48 288c-17.7 0-32-14.3-32-32s14.3-32 32-32l352 0c17.7 0 32 14.3 32 32z"/></svg></span></div></div></a></h3> <div id="accordion-content-element_42" aria-labelledby="accordion-link-element_42" tabindex="-1" class="b-accordion__content"><div data-name="accordion-text" data-element="EditableText" class="editable-element editable-element--text text b-p-tag-reset--last"><div><p>If you have any further questions not covered here you may be able to find the answer over on the <strong><a class="link" href="/faq.html" target="_self" data-type="internal" data-internal-resource-path="2426183">FAQ and Terms & Conditions page</a></strong> - alternatively please don't hesitate to<strong><a class="link" href="/contact-me.html" target="_self" data-type="internal" data-internal-resource-path="4342067"> get in touch</a></strong>
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