1(globalThis.TURBOPACK||(globalThis.TURBOPACK=[])).push(["object"==typeof document?document.currentScript:void 0,37173,29129,e=>{"use strict";e.s(["features",0,[{slug:"online-reputation-management",category:"Raise Awareness",title:"Online Reputation Management",metaTitle:"Med Spa Review Management Software",metaDescription:"Med spa reputation management that centralizes Google and RealSelf reviews so you can respond to Google reviews fast and turn feedback into new patients.",outcomeHeadline:"Turn scattered Google and RealSelf reviews into new patients",heroSubheadline:"Your online reputation is more important than ever in today's digital age. It can influence patient decisions and shape your brand image. Monitor reviews and respond to feedback directly from Prospyr.",heroImage:"/images/features/reviews.webp",detailHeading:"Amplify your online reputation",detailIntro:"Staying on top of online reviews is crucial to maintaining a strong brand image. With Prospyr, you're always in the know about your patients' sentiments and experiences.",detailBullets:["Quickly respond to Google reviews from inside Prospyr, showing your commitment to patient satisfaction.","See every new Google and RealSelf review in one place instead of checking each platform separately, so nothing slips by unanswered.","A steady stream of recent, well-managed reviews is one of the strongest local-search signals for a med spa, directly influencing whether new patients find you before a competitor."],stat:{value:"93%",label:"Consumers who've made a purchase after reading reviews",source:"BrightLocal, 2026 Local Consumer Review Survey"},faq:[{question:"Which review platforms does Online Reputation Management cover?",answer:"Google and RealSelf. Instead of checking each platform separately, every new review from either site shows up in one place inside Prospyr, so nothing gets missed."},{question:"Can we respond to a review without logging into Google directly?",answer:"Yes, for Google reviews. You can quickly respond to Google reviews from inside Prospyr, so replying doesn't mean switching to a separate login. RealSelf reviews sync in for monitoring, but replies to those still go through RealSelf directly."},{question:"Does keeping on top of reviews actually help new patients find us?",answer:"Yes. A steady stream of recent, well-managed reviews is one of the strongest local-search signals for a med spa, directly influencing whether a new patient finds your practice before a competitor's."},{question:"Do patients leave reviews inside Prospyr, or are these our existing Google and RealSelf reviews?",answer:"These are the reviews patients already leave on your existing Google and RealSelf listings. Online Reputation Management aggregates them for monitoring, with reply support for Google - it isn't a separate review-collection tool patients use instead."}]},{slug:"social-media-integration",category:"Raise Awareness",title:"Social Media Integration",metaTitle:"Social Media Scheduling for Med Spas",metaDescription:"Med spa social media scheduling that posts straight from your photo archive to Instagram and Facebook in minutes.",outcomeHeadline:"Post a week of content without leaving your archive",heroSubheadline:"Social media integration in an aesthetics EMR can significantly enhance patient engagement and clinic visibility, providing a seamless connection between patient care and online presence.",heroImage:"/images/features/social-media-hero.png",detailHeading:"Build your brand in 10 minutes a week",detailIntro:"Post from your media archive directly to Instagram. Stop moving photos from system to system and spend 10 minutes to generate a week's worth of social content.",detailBullets:["Post directly to your social channels and schedule content with ease.","Safeguard patient privacy with built-in media consent tracking to ensure compliance.","Utilize our intuitive image editor and access a rich media archive for content that stands out."],faq:[{question:"Which social platforms can we post to from Prospyr?",answer:"Instagram and Facebook, all from a single content calendar instead of switching apps to post to each one separately."},{question:"Do we have to move photos out of Prospyr before we can post them?",answer:"No. You can post directly from your media archive to Instagram, so treatment photos and videos already in Prospyr can become a post without exporting them to another app first."},{question:"Can we schedule posts ahead of time instead of posting live?",answer:"Yes. Content can be scheduled in advance on the content calendar, which is how a practice can generate a week's worth of posts in about 10 minutes instead of posting one at a time."},{question:"Does this track patient consent before we post their photos?",answer:"Yes. Built-in media consent tracking safeguards patient privacy, helping ensure a photo only gets posted if the patient has consented to its use."}]},{slug:"google-reserve",category:"Raise Awareness",title:"Google Reserve",metaTitle:"Google Reserve Booking for Med Spas",outcomeHeadline:"Turn a Google search into a booked visit, no call required",heroSubheadline:"Let patients book an appointment directly from your Google Business listing, so a local search for your practice can turn into a booked visit in a couple of taps.",heroImage:"/images/features/scheduling-intake.png",detailHeading:"Capture bookings where patients are searching",detailIntro:"Google Reserve puts a Book Online button right on your Search and Maps listing, connected to your real-time availability.",detailBullets:["Patients tap Book on your Google listing and land in your real-time booking flow, so there's no phone tag or back-and-forth to confirm a time.","Appointments booked through Google Reserve land directly on your calendar alongside every other booking channel.","Show up as instantly bookable in local search results, a meaningful edge when patients are comparing practices nearby."],faq:[{question:"Where does the booking button actually show up for patients?",answer:"Right on your practice's Google Search and Maps listing, so a patient doesn't have to leave Google or find your website to start booking."},{question:"Does it show our real open slots, or just prompt patients to call?",answer:"It shows your real-time availability. Patients tap Book on your Google listing and land in your real-time booking flow, so there's no phone tag or back-and-forth to confirm a time."},{question:"Do Google Reserve bookings show up on the same calendar as our other appointments?",answer:"Yes. Appointments booked through Google Reserve land directly on your calendar alongside bookings from every other channel."},{question:"Is this mainly useful for patients who already know us, or for new patients comparing practices?",answer:"It's aimed largely at new, high-intent local searchers. Showing up as instantly bookable in local search results is a meaningful edge when a patient is comparing your practice against others nearby."}]},{slug:"lead-capture",category:"Capture Interest",title:"Lead Capture",metaTitle:"Lead Capture Software for Med Spas",metaDescription:"Med spa lead capture forms that route every website, landing page, and social inquiry into your CRM, tagged by source.",outcomeHeadline:"Trace every website click back to a booked consult",heroSubheadline:"Embed lead forms directly on your website, landing pages, and social channels so every inquiry flows straight into your CRM - tagged with its source - instead of getting lost in an inbox.",heroImage:"/images/features/lead-capture.webp",detailHeading:"Stop Leaving Revenue on the Table",detailIntro:"How confident are you that you're capturing all the interest flowing to your practice? Prospyr's lead forms plug into the same CRM your front desk already uses, so every website visitor, landing page click, and social inquiry becomes a trackable record - not a lost message.",detailBullets:["Capture interest wherever it happens - your website, dedicated landing pages, social media links, and one-off promotions - with embeddable forms built for aesthetic practices.","Every lead lands directly in your CRM with its source attached, so you can trace which ads, posts, and pages are actually turning into booked consults.","Forms run on Prospyr's HIPAA-compliant platform, so you can safely collect the health details that matter for a consult without risking Protected Health Information in tools that were never built for it."],faq:[{question:"Where can we place a Prospyr lead form?",answer:"Wherever interest already happens - your website, dedicated landing pages, social media links, and one-off promotions - using embeddable forms built for aesthetic practices."},{question:"Do captured leads land in our CRM automatically, or do we have to import them?",answer:"They land directly in your CRM the moment a form is submitted, with the source attached, so nothing has to be exported or re-entered by hand."},{question:"Can we tell which ad, post, or page a lead actually came from?",answer:"Yes. Because the source is attached to every captured lead, you can trace which ads, posts, and pages are turning into booked consults rather than just counting form fills."},{question:"Are these forms safe for collecting health-related details from a prospective patient?",answer:"Yes. Prospyr's lead forms run on Prospyr's HIPAA-compliant platform, so you can collect the health details relevant to a consult without putting Protected Health Information in a tool that wasn't built to handle it."}]},{slug:"lead-management",category:"Capture Interest",title:"Lead Management",metaTitle:"Med Spa Lead Management Software",metaDescription:"Med spa lead management software that tracks every prospect through a CRM pipeline and automates follow-up until they book.",outcomeHeadline:"Move every prospect from inquiry to appointment automatically",heroSubheadline:"Is your practice staying on top of your lead list and nurturing interested patients until they book an appointment? Prospyr has a modern CRM Opp
1ortunity management suite built in to help you put lead management on autopilot.",heroImage:"/images/features/crm.webp",detailHeading:"Turn Leads into Appointments",detailIntro:"Does your practice miss bookings because a lead never got a second follow-up? Prospyr tracks every prospect through a clear pipeline of customizable stages - like new opportunity, needs contact, booked, and won - so nothing falls through the cracks between a 3rd-party ad platform and your appointment calendar.",detailBullets:["Move every prospect through a status-tracked Opportunity pipeline - so your team always knows who's new, who's been contacted, and who's ready to book - while our Direct Marketing module nurtures them automatically along the way.","Attribute where every lead is coming from and see which sources are turning into appointments, so you know which channels are actually working.","Start a booking from the lead card in one click, or open a 2-Way SMS conversation, to quickly engage prospects and get them on the schedule."],faq:[{question:"How does Prospyr keep track of a lead from first contact to booked visit?",answer:"Every prospect moves through a status-tracked Opportunity pipeline with customizable stages - like new opportunity, needs contact, booked, and won - so your team always knows who's new, who's already been contacted, and who's ready to book."},{question:"Does follow-up happen on its own, or does staff have to remember to reach back out?",answer:"The Direct Marketing module nurtures Opportunities automatically as they move through the pipeline, so a lead doesn't go quiet just because no one manually followed up."},{question:"Can we see which lead sources are actually turning into appointments?",answer:"Yes. Prospyr makes it simple to attribute where leads are coming from and which ones convert into appointments, so you can judge each source by real bookings, not just volume."},{question:"Once a lead is qualified, how do we actually get them onto the calendar?",answer:"You can start a booking from the lead card in one click, or open a 2-Way SMS conversation, to engage the prospect and get them scheduled without leaving the pipeline view."}]},{slug:"2-way-sms",category:"Capture Interest",title:"2-Way SMS",metaTitle:"2-Way SMS for Med Spas",outcomeHeadline:"Text patients back before they book elsewhere",heroSubheadline:"Engage in SMS conversations with your patients and leads without ever leaving your EMR.",heroImage:"/images/features/email-text.webp",detailHeading:"Never miss another message",detailIntro:"Provide Patients with the type of communication they are looking for with our modern 2-way SMS conversation module.",detailBullets:["Real-time personalized communication increases patient engagement.","Streamlines appointment logistics and reduces no-shows.","Improves customer experience and fosters loyalty."],stat:{value:"4",label:"Point solutions replaced by switching to Prospyr",source:"New Life Cosmetic Surgery"},faq:[{question:"Do patient replies land back in Prospyr automatically?",answer:"Yes. Every SMS conversation, with patients and leads alike, flows into Prospyr's shared conversations inbox, so a reply shows up next to the rest of that person's record instead of in a separate texting app."},{question:"Can more than one staff member text from the same number?",answer:"Yes. Because 2-way SMS lives in a shared inbox rather than on one person's phone, any staff member can pick up a thread, see the full history, and reply without losing context when shifts change."},{question:"Is texting patients through Prospyr HIPAA compliant?",answer:"Yes. SMS conversations run on Prospyr's HIPAA compliant platform, so patient texts are handled under the same compliance standard as the rest of your patient records."},{question:"Does 2-way SMS work for leads who haven't booked yet, not just existing patients?",answer:"Yes. The same conversation module handles both patients and leads, so a prospect who texts in before their first visit gets the same real-time reply as an existing patient."}],testimonialId:"new-life"},{slug:"embedded-marketing",category:"Capture Interest",title:"Embedded Marketing",metaTitle:"Med Spa Marketing Automation Software",metaDescription:"Med spa marketing automation that targets SMS and email campaigns with real treatment and visit data - no CSV exports needed.",outcomeHeadline:"Target campaigns with data your EMR already tracks",heroSubheadline:"Send SMS and email campaigns from the same patient data your EMR already holds - treatment history and appointment status - so the right list goes out without an export.",heroImage:"/images/features/email-marketing.webp",detailHeading:"Harness Automated Marketing for Your MedSpa",detailIntro:"Because campaigns run on the same patient data as your EMR - treatment history and appointment status - you can target the right list without exporting a single CSV, and track delivery, opens, and clicks on every send.",detailBullets:["Keep your audience actively engaged with regular, relevant updates that foster a stronger brand relationship.","Redirect staff resources to high-value tasks by reducing the need for manual outreach efforts.","Segment and target by real treatment history and visit data - no CSV exports, no syncing a separate marketing tool - with delivery, open, and click metrics on every campaign."],faq:[{question:"Do we need a separate email or SMS tool to run campaigns?",answer:"No. Email and SMS campaigns run from a hub built into Prospyr itself, so campaigns work off the same patient data as the rest of your EMR instead of a bolted-on marketing app."},{question:"How do we build a target list for a campaign?",answer:"You segment and target by real treatment history and visit data already in the system - no exporting a CSV and no syncing a separate marketing tool."},{question:"What metrics can we see for a campaign?",answer:"Each campaign reports delivery, opens, and clicks, so you can see engagement at a glance - it doesn't trace a message back to a specific booked appointment."},{question:"Does this remove the need for staff to do manual outreach?",answer:"It reduces it. Automated SMS and email campaigns redirect staff time away from manual outreach toward higher-value tasks, rather than eliminating a team's involvement entirely."}]},{slug:"voip-phone-system",category:"Capture Interest",title:"VoIP Phone System",metaTitle:"VoIP Phone System for Med Spas",metaDescription:"Med spa VoIP phone system that surfaces patient records on every call so your front desk never answers blind.",outcomeHeadline:"Stop losing leads to a ringing phone",heroSubheadline:"Prospyr's built-in business phone puts every inbound and outbound call inside the same system as your schedule and patient records. Your team answers with full context instead of juggling a separate phone provider alongside your EMR.",heroImage:"/images/features/crm.webp",detailHeading:"Answer every call like you know the patient",detailIntro:"Give your front desk the tools to handle a full day of calls without losing a single lead.",detailBullets:["Staff see who's calling instantly, one click from the full record and balance, so appointment history, notes, and outstanding balances are right there when they pick up.","Call recording and a shared queue let you coach staff, resolve disputes, and make sure no ringing line goes unanswered during busy hours.","Outbound calls are linked to the patient record, so follow-ups and consult notes never get lost in someone's cell phone."],stat:{value:"4",label:"Point solutions replaced by switching to Prospyr",s
1ource:"New Life Cosmetic Surgery"},faq:[{question:"Does every staff member see the same call queue?",answer:"Yes. Calls run through a shared queue, so any available staff member can pick up an inbound call instead of it ringing at a single desk phone until someone happens to notice."},{question:"Are calls recorded?",answer:"Yes. Call recording is built into the phone system, which is what lets you coach staff on real calls and resolve disputes without relying on someone's memory of the conversation."},{question:"Are outbound calls linked to the patient's record?",answer:"Yes. When staff call a patient from Prospyr, that call is linked to the patient's record, so follow-up notes and consult calls don't end up trapped in someone's personal cell phone."},{question:"Is calling through Prospyr HIPAA compliant, since calls touch patient information?",answer:"Yes. The phone system runs on Prospyr's HIPAA compliant platform, so calls that surface patient records or get recorded are handled under the same compliance standard as the rest of your patient data."}]},{slug:"instagram-dm-inbox",category:"Capture Interest",title:"Instagram DM Inbox",metaTitle:"Instagram DM Inbox for Med Spas",metaDescription:"Med spa Instagram DM inbox that replies to leads from the same place you manage SMS, so no message goes cold.",outcomeHeadline:"Reply to DMs before the lead goes cold",heroSubheadline:"Respond to Instagram direct messages from the same inbox where you already manage SMS conversations. A lead sliding into your DMs gets the same fast, organized reply as a text.",heroImage:"/images/features/email-text.webp",detailHeading:"Turn Instagram interest into booked consults",detailIntro:"Aesthetics leads discover you on Instagram and message you there first, so don't make them wait for a reply buried in the app.",detailBullets:["Every Instagram conversation lands in the same shared inbox as your SMS threads, so no message gets missed because it was in the wrong app.","Staff can respond, tag, and hand off Instagram conversations exactly like they do with text messages, with no separate login required.","Convert a DM into a booked appointment without leaving the conversation, keeping the momentum of a hot lead intact."],stat:{value:"85%",label:"Consumers who want two-way conversations with a business",source:"Twilio Global Mobile Messaging Consumer Report"},faq:[{question:"Do we need a separate app to manage Instagram messages?",answer:"No. Instagram DMs land in the same shared inbox as your SMS conversations, so staff work from one place instead of switching between Prospyr and the Instagram app."},{question:"Can we assign or tag Instagram conversations to specific staff?",answer:"Yes. Staff can respond, tag, and hand off Instagram conversations the same way they already do with text messages, with no separate login required."},{question:"Can a patient book an appointment directly from a DM conversation?",answer:"Yes. Staff can convert a DM into a booked appointment without leaving the conversation, so a hot lead doesn't cool off while getting redirected to a booking page."},{question:"Does this connect to our practice's own Instagram account?",answer:"Yes. Instagram DM Inbox connects to your practice's own Instagram business account, so replies still come from your real profile - Prospyr just brings the conversation into the same inbox as your texts."}]},{slug:"ai-agent",category:"Capture Interest",title:"AI Agent & Knowledge Base",metaTitle:"AI Chat Agent for Med Spas",outcomeHeadline:"Capture after-hours interest your front desk would miss",heroSubheadline:"Train an AI agent on your practice's own services, policies, and pricing so it can answer patient questions accurately, day or night, without waiting on your front desk.",heroImage:"/images/features/capture-interest.webp",detailHeading:"Answer patient questions around the clock",detailIntro:"Build a knowledge base from your own service menu and policies so every AI answer sounds like your practice, not a generic script.",detailBullets:["The AI agent answers common questions about treatments, pricing, and availability instantly, capturing after-hours interest that would otherwise go cold.","Responses stay on-brand and accurate because the agent is trained on your practice's real content, not a one-size-fits-all script.","Conversations the agent can't resolve are handed off to your team with full context, so no lead falls through the cracks."],faq:[{question:"What does the AI agent actually get trained on?",answer:"Your own service menu, policies, and pricing, built into a knowledge base, so its answers reflect what your practice actually offers instead of a generic script."},{question:"Can it answer patient questions after the front desk has gone home?",answer:"Yes. The agent answers common questions about treatments, pricing, and availability instantly, which is what captures after-hours interest that would otherwise go cold overnight."},{question:"What happens if the AI can't answer a patient's question?",answer:"Conversations it can't resolve are handed off to your team with full context, so a harder question still reaches a staff member instead of dead-ending with the patient."},{question:"Will the answers sound like a generic chatbot, or like our practice?",answer:"They're built to sound like your practice. Because the agent is trained on your own content rather than a one-size-fits-all script, responses stay on-brand and accurate to what you actually offer."}]},{slug:"voice-routing",category:"Capture Interest",title:"Voice Routing & IVR",metaTitle:"Med Spa Phone Routing & IVR Software",metaDescription:"Med spa call routing and IVR that sends every call to the right location, provider, or department automatically.",outcomeHeadline:"Scale phone coverage without adding staff",heroSubheadline:"Route incoming calls to the right person or department automatically with custom call trees, hold queues, and transfer rules that keep phone service professional as your practice grows.",heroImage:"/images/features/opportunities.webp",detailHeading:"Route every call to the right person",detailIntro:"Build IVR menus and routing rules so callers reach the right location, provider, or department without being bounced around.",detailBullets:["Set up menu options and routing rules per phone line or number, so a caller reaches the front desk, a provider, or billing without a manual transfer.","Hold queues and parking groups keep multiple calls organized during busy hours, so no caller gets lost or forgotten.","Extend the same professional call handling to every location as you add sites, without hiring extra phone staff."],faq:[{question:"Can each phone line have its own call routing rules?",answer:"Yes. Menu options and routing rules are set per phone line or number, so a caller reaches the right front desk, provider, or billing contact without a manual transfer."},{question:"What happens when several calls come in at the same time?",answer:"Hold queues and parking groups keep multiple calls organized during busy hours, so no caller gets lost or forgotten while staff work through them."},{question:"Do we need to hire more phone staff as we open new locations?",answer:"No. The same call-handling setup extends to every new location, so you can keep professional phone coverage as you grow without hiring dedicated phone staff for each site."}]},{slug:"online-scheduling",category:"Convert to Patient",title:"Online Scheduling",metaTitle:"Med Spa Online Booking Softw
1are",metaDescription:"Med spa online booking software that fills your calendar 24/7 with real-time availability and automated reminders.",outcomeHeadline:"Let patients book while your front desk sleeps",heroSubheadline:"Online booking directly addresses everyday challenges by eliminating missed calls, reducing front-desk bottlenecks, and minimizing scheduling errors. It's about making every interaction smoother for your team and your patients alike.",heroImage:"/images/features/scheduling.webp",detailHeading:"Streamline practice operations",detailIntro:"Eliminate overbooking and double-bookings, reduce no shows, and make appointments more accessible to patients.",detailBullets:["Ensures accurate scheduling to improve operational flow and patient satisfaction. Provider and device schedules are checked together before slots are shown, so double-booking isn't a risk.","Automated reminders and confirmations increase appointment adherence, saving time and revenue.","Allows patients to book appointments at their convenience, improving service perception and availability."],stat:{value:"40%",label:"Increase in appointments booked",source:"New Life Cosmetic Surgery, after switching to Prospyr"},faq:[{question:"Do patients need to create an account to book online?",answer:"No. Prospyr's public booking pages work off real-time availability and require no login, so a patient can go from a Google search to a booked visit in a couple of taps without setting up a portal account first."},{question:"How does online scheduling prevent double-booking?",answer:"Provider and device schedules are checked together before slots are shown, so a patient can't book a time that's already spoken for."},{question:"Are confirmations and reminders sent automatically?",answer:"Yes. Once a patient books online, Prospyr sends automated confirmations and reminders on its own, which is what drives the improved appointment adherence."},{question:"Can patients book outside business hours?",answer:"Yes. Booking pages reflect your real-time availability around the clock, so a patient browsing at 9pm can grab an open slot without waiting for the front desk to open the next morning."}],testimonialId:"som-aesthetics"},{slug:"media-archive",category:"Convert to Patient",title:"Media Archive",metaTitle:"Med Spa Photo & Media Archive Software",outcomeHeadline:"Show patients real results without digging through folders",heroSubheadline:"The Media Archive addresses key practice problems by providing a centralized platform for organizing and accessing all photos and videos.",heroImage:"/images/features/media-archive-hero.png",detailHeading:"Enhance practice efficiency and compliance",detailIntro:"Streamline media organization, ensure compliance with ease, and elevate patient consultations.",detailBullets:["Quickly tag, search, and access patient photos and videos, reducing time spent on administrative tasks.","Manage and track patient consent for media use, safeguarding against privacy breaches.","Utilize before-and-after photo compilations to visually demonstrate treatment effectiveness, boosting patient confidence and satisfaction."],faq:[{question:"Can we quickly pull up a specific patient's past photos during a consult?",answer:"Yes. Photos and videos are tagged and searchable, so you can quickly find and access what you need instead of scrolling through a camera roll or shared drive."},{question:"Does the archive track patient consent for using their photos?",answer:"Yes. Media Archive manages and tracks patient consent for photo and video use, which is central to safeguarding against privacy breaches."},{question:"Can we build before-and-after compilations to use in consultations?",answer:"Yes. Before-and-after compilations can be assembled from the archive to visually demonstrate treatment effectiveness, which helps build patient confidence during a consult."},{question:"Is this the same library we post to social media from?",answer:"Yes. Photos and videos organized in the Media Archive are the same library Social Media Integration posts directly from, so there's no need to move media between systems to share it."}]},{slug:"waitlist",category:"Convert to Patient",title:"Waitlist Management",metaTitle:"Waitlist Management for Med Spas",outcomeHeadline:"Fill a cancellation before your front desk notices it's open",heroSubheadline:"Notify your waitlist automatically or in one click when a slot opens, so a gap in your schedule doesn't turn into lost revenue.",heroImage:"/images/features/scheduling.webp",detailHeading:"Turn cancellations into filled appointments",detailIntro:"Keep your schedule full by letting the waitlist do the work of finding the next available patient.",detailBullets:["Patients can join a waitlist for a fully booked service or provider and get notified the moment a matching slot opens up.","Notify your waitlist automatically for patient-initiated cancellations (opt-in), or reach them in one click when your front desk cancels an appointment - either way, the slot doesn't sit open while you fill it by hand.","Recovered slots book straight back onto y
1our calendar, turning what would've been an empty gap into a filled appointment instead."],faq:[{question:"How does a patient get added to the waitlist?",answer:"A patient can join the waitlist for a service or provider that's fully booked, right from the same booking flow, instead of being told to call back later."},{question:"What happens automatically when someone cancels an appointment?",answer:"If a patient cancels online, opt-in automatic outreach can reach your waitlist on its own. If staff cancel the appointment instead, notifying the waitlist takes one click rather than firing automatically."},{question:"Do patients have to keep checking back to see if a spot opened up?",answer:"No. Waitlisted patients get notified the moment a matching slot opens, so they don't have to keep checking in on availability themselves."},{question:"Does someone have to manually trigger outreach every time a slot opens?",answer:"Not necessarily. Automatic outreach is opt-in and fires on its own for patient-initiated cancellations. If your front desk cancels an appointment instead, notifying the waitlist is a single click."}]},{slug:"digital-intake",category:"Onboard Patients",title:"Digital Intake",metaTitle:"Digital Intake Forms for Med Spas",outcomeHeadline:"Start the visit before the patient walks in",heroSubheadline:"Simplify patient onboarding with customizable digital forms and consents, solving the challenges of paperwork, data accuracy, and patient experience.",heroImage:"/images/features/crm.webp",detailHeading:"Streamline your intake process",detailIntro:"Reduce administrative burden, improve patient experience, ensure accuracy and compliance.",detailBullets:["Automate the collection and storage of patient data, minimizing manual entry and paperwork.","Offer convenient, digital completion of forms before appointments, enhancing satisfaction and reducing wait times.","Patients can complete forms on their computer or mobile device via our Patient Portal, or onsite at your office."],faq:[{question:"When do patients actually fill out intake forms?",answer:"Before their appointment, on their own computer or mobile device, so check-in time is spent starting the visit instead of filling out paperwork in the waiting room."},{question:"Do patients need a special app to complete forms?",answer:"No. Forms can be completed via the Patient Portal on any computer or mobile device, or onsite at the office if a patient prefers to fill them out on arrival."},{question:"Does this eliminate paperwork entirely, or just move it online?",answer:"It automates the collection and storage of patient data to minimize manual entry and paperwork, though patients who don't complete forms ahead of time can still fill out the same digital forms onsite."},{question:"Does completing forms early actually change the record, or just save time at check-in?",answer:"Both. Digital intake improves data accuracy and starts the patient's record before they arrive, in addition to shortening the check-in itself."}]},{slug:"patient-portal",category:"Onboard Patients",title:"Patient Portal",metaTitle:"Patient Portal for Med Spas",outcomeHeadline:"Give patients one place to manage their own care",heroSubheadline:"Go beyond basic appointment booking - streamline patient interactions, collect valuable data, and drive loyalty with our comprehensive portal.",heroImage:"/images/features/scheduling.webp",detailHeading:"Empower and engage patients",detailIntro:"Complete appointment management, easy access to health documents for patients, mobile friendly patient wallet and loyalty management.",detailBullets:["Enable patients to book, confirm, or reschedule appointments at their convenience.","Provide secure access to forms, consents, and treatment photos, ensuring patients are well-informed and engaged in their care.","Simplify how patients view and manage their wallets and gift cards, enhancing their experience and loyalty."],faq:[{question:"Can patients reschedule their own appointment without calling us?",answer:"Yes. Patients can book, confirm, or reschedule appointments at their convenience through the portal, without needing to call the front desk."},{question:"What can patients actually see and access in the portal?",answer:"Secure access to forms, consents, and treatment photos, so patients stay informed about their own care instead of waiting on staff to send documents."},{question:"Can patients check a gift card balance or their wallet themselves?",answer:"Yes. Patients can view and manage their wallets and gift cards directly in the portal instead of asking the front desk to look it up."},{question:"Is this where patients complete intake paperwork before a visit?",answer:"Yes. Digital intake forms can be completed through the Patient Portal ahead of an appointment, in addition to the portal's other appointment and billing features."}]},{slug:"streamline-charting",category:"Serve Patients",title:"Streamline Charting",metaTitle:"Med Spa Charting Softw
1are",outcomeHeadline:"Chart in the treatment room, not after hours",heroSubheadline:"Prospyr's clinical charting transforms aesthetic practice by enabling swift, precise documentation and patient history management.",heroImage:"/images/features/crm.webp",detailHeading:"Enhancing Clinical Efficiency with Smart Charting Solutions",detailIntro:"From image markup during the visit to smart templates and full-text search after, Prospyr's charting tools are built for treatment-room speed, not hospital-EMR bloat.",detailBullets:["Leverage image markup for detailed visual charting, enhancing clarity and precision in treatment planning.","Utilize smart note templates and automatic data integration for faster, more accurate charting.","Quickly find specific patient notes with full text search, improving clinical decision-making and patient follow-up."],faq:[{question:"Can staff annotate photos directly on the chart?",answer:"Yes. Prospyr's charting includes image markup, so providers can draw directly on before-and-after photos to note injection sites, units used, or areas of concern while the patient is still in the room. That markup stays attached to the chart alongside the rest of the visit record."},{question:"How do smart templates speed up charting?",answer:"Smart note templates pull in data that's already in the system, like the scheduled service or patient history, and organize it into a consistent note structure automatically. That cuts down on retyping the same fields visit after visit and keeps notes more accurate."},{question:"Can I search old notes for a specific treatment or product used?",answer:"Yes. Full text search lets you pull up any past note in that patient's chart by keyword, so you can quickly find what was documented at any previous visit for that patient without paging through the chart manually."},{question:"Is this built for aesthetic practices or a general hospital EMR?",answer:"It's built specifically for treatment-room speed in an aesthetic practice, not adapted from a hospital EMR. The goal is charting that keeps up with a full day of appointments rather than adding administrative overhead."}]},{slug:"telehealth",category:"Serve Patients",title:"Telehealth",metaTitle:"Telehealth for Med Spas",outcomeHeadline:"Fill a cancelled slot without anyone leaving home",heroSubheadline:"Prospyr's telehealth feature tackles daily practice challenges by offering flexible, remote consultations, reducing no-shows and cancellations.",heroImage:"/images/features/telehealth-hero.png",detailHeading:"Bridging patient care and convenience",detailIntro:"Fill cancellations with virtual visits and extend your reach beyond driving distance - all without a separate video tool for your own telehealth visits - and run compliant Good Faith Exams for GLP-1 and other prescription programs through our built-in Qualiphy integration.",detailBullets:["Provide care to patients regardless of location, making healthcare more accessible and inclusive â excellent for running weight loss product lines.","Reduce gaps in your calendar by filling cancellations with remote consultations, maintaining a steady flow of patient care.","Offer the convenience of telehealth to meet modern patient expectations, improving their experience and your practice's reputation."],faq:[{question:"Do I need a separate video tool for telehealth visits?",answer:"No. Telehealth visits run through Prospyr itself using an integrated video system, so scheduling, notes, and the video visit all live in the same workflow instead of a separate app."},{question:"Can telehealth be used for Good Faith Exams on GLP-1 or other prescription programs?",answer:"Yes. Telehealth supports compliant Good Faith Exams, which many prescription programs, including GLP-1 weight loss protocols, require before medication can be prescribed. GFEs run through our built-in Qualiphy integration rather than Prospyr's own video system."},{question:"How does telehealth help with last-minute cancellations?",answer:"When an in-person appointment cancels, you can offer a virtual consult in that slot instead of leaving it empty, since the visit doesn't require the patient to be in the building."},{question:"Is the telehealth visit HIPAA compliant?",answer:"Yes. Prospyr is built as a HIPAA-compliant platform, and telehealth visits run within that same secure environment rather than through a separate, unvetted video app."}]},{slug:"erx",category:"Serve Patients",title:"eRX",metaTitle:"E-Prescribing for Med Spas",outcomeHeadline:"Send the script before the patient reaches the pharmacy",heroSubheadline:"Integrated E-Prescriptions solve the hassle of manual scripts and pharmacy callbacks, ensuring fast, accurate medication management for your patients.",heroImage:"/images/features/erx-hero.png",detailHeading:"Optimizing Patient
1Care with E-Prescriptions",detailIntro:"Boost efficiency, enhance patient safety, and increase staff effectiveness.",detailBullets:["Automate prescription processes, reducing wait times and manual errors.","Improve medication accuracy with direct electronic transmission to pharmacies.","Having eRx integrated with your EMR reduces data entry workload and the possibility of errors."],faq:[{question:"Which e-prescribing networks does Prospyr integrate with?",answer:"Prospyr integrates with DoseSpot, with ScriptSure rolling out, so a prescription created in the platform transmits electronically straight to the patient's pharmacy instead of being phoned or faxed in."},{question:"Does e-prescribing cut down on pharmacy phone calls?",answer:"Yes. Because the prescription transmits directly and electronically, it removes much of the back-and-forth phone calls and clarifications that come with phoned-in or handwritten scripts."},{question:"How does EMR integration reduce prescribing errors?",answer:"Since eRx is built into the same system as the patient's chart, prescriber and patient details carry over automatically rather than being re-typed, which cuts down on the data-entry mistakes that cause pharmacy callbacks."}]},{slug:"lab-ordering",category:"Serve Patients",title:"Lab Ordering",metaTitle:"Lab Ordering for Med Spas",outcomeHeadline:"Order the panel without leaving the chart",heroSubheadline:"Tackle the complexities of lab orders and results management, ensuring timely, accurate patient care without the operational headache.",heroImage:"/images/features/crm.webp",detailHeading:"Streamlining lab workflows for better patient care",detailIntro:"Quicker lab turnarounds, reduce data entry errors, and increase patient satisfaction and communication.",detailBullets:["Order labs and receive results without leaving the EMR - critical for practices running hormone therapy, weight-loss, or wellness programs alongside injectables.","Minimize manual entry mistakes with direct lab integration, enhancing accuracy.","Support clinical programs most aesthetics-only platforms can't - hormone panels, metabolic labs, and other wellness workups - inside the same chart as your cosmetic treatments."],faq:[{question:"Can I order labs without leaving the patient's chart?",answer:"Yes. Lab ordering happens inside the EMR, so you can place an order and receive results in the same record you're already charting in, without switching to a separate lab portal."},{question:"What kind of labs does this support beyond standard aesthetics work?",answer:"It supports hormone panels, metabolic labs, and other wellness workups alongside your cosmetic treatments, which is useful for practices running hormone therapy or weight-loss programs in addition to injectables."},{question:"Does in-EMR lab ordering reduce data entry errors?",answer:"Yes. Because results come back directly into the same chart the order was placed from, there's less manual re-entry of lab values, which reduces the chance of transcription mistakes."},{question:"How does this affect how quickly I get lab results back?",answer:"Direct lab integration is built to shorten turnaround between ordering and result availability, and to keep patients better informed since results land in the same system used to communicate with them."}]},{slug:"ai-note-transcription",category:"Serve Patients",title:"AI Note Transcription",metaTitle:"AI Note Transcription for Med Spas",metaDescription:"AI note transcription for med spas that turns consultations into accurate charts automatically, cutting documentation time.",outcomeHeadline:"Leave the room with the note already finished",heroSubheadline:"Prospyr AI Note Transcription turns live appointments or uploaded audio into structured chart drafts, so providers can stay focused on the patient and review the note instead of typing the visit from scratch.",heroImage:"/images/features/telehealth-hero.png",detailHeading:"AI Note Transcription for Aesthetic Practices",detailIntro:"Cut charting time dramatically, keep your full attention on the patient in the room, and walk away from every appointment with a complete, accurate note already written.",detailBullets:["Keep treatment preferences, medical history, and post-care instructions organized in the note. Prospyr AI Note Transcription extracts the relevant details from the conversation automatically.","Reduce manual note-taking during consultations so providers can maintain eye contact and stay focused on the patient.","Keep each draft in the same practice platform, organized by patient and appointment date, without managing a separate transcription tool."],faq:[{question:"Do I have to record the visit live, or can I upload audio afterward?",answer:"Both. Prospyr AI Note Transcription works with live recorded appointments as well as uploaded audio files, so it fits whether you dictate during the visit or record and process it later."},{question:"Will it actually reduce the time I spend charting?",answer:"Prospyr AI Note Transcription generates a chart draft from the conversation itself, reducing the documentation work left after the visit."},{question:"Does it flag important details like treatment preferences or medical history automatically?",answer:"Yes. Prospyr AI Note Transcription extracts and organizes ke
1y detailsâtreatment preferences, procedures, and patient concernsâdirectly into the draft, so nothing is buried in a wall of text."},{question:"How is the privacy side of recording patient conversations handled?",answer:"Prospyr operates as a HIPAA-compliant platform, and Prospyr AI Note Transcription processes recordings within that same environment rather than through a separate, unvetted transcription tool."}]},{slug:"qualiphy-integration",category:"Serve Patients",title:"Qualiphy Integration",metaTitle:"Qualiphy Exams for Med Spas",outcomeHeadline:"Request a compliant exam in one click, right from the chart",heroSubheadline:"Complete the good-faith telehealth exams your state requires before dispensing certain treatments right inside Prospyr, through our built-in Qualiphy integration.",heroImage:"/images/features/consent-forms.png",detailHeading:"Stay compliant without extra software",detailIntro:"Qualiphy connects a licensed provider to your patient for a required telehealth exam, with the result recorded straight to their chart.",detailBullets:["Request a Qualiphy telehealth exam in one click from the chart when a service requires one, instead of routing patients through a separate system.","Exam results and approvals sync back to the patient record, so your documentation is ready if you're ever audited.","Reduce the compliance risk of injectable and prescription-based services without adding a separate system for your team to manage."],faq:[{question:"What is a good-faith exam, and why does our practice need one?",answer:"Many states require a licensed provider to complete a telehealth exam with a patient before certain injectable or prescription-based treatments can be dispensed. Qualiphy connects that provider to your patient for the required exam."},{question:"Does staff have to remember which services need a Qualiphy exam?",answer:"Staff request the exam with a one-click \"Request GFE\" action from the chart when a service requires it - routing isn't automatic. Once the exam is complete, though, results and approvals sync back to the record automatically, so there's no manual data entry after the fact."},{question:"Where do the exam results end up?",answer:"Exam results and approvals sync back to the patient's record, so your documentation is already in the chart and ready if you're ever audited."},{question:"Do we need separate software to manage this compliance step?",answer:"No. Qualiphy is built into Prospyr, so you get good-faith-exam compliance without adding and managing a separate system alongside your EMR."}]},{slug:"deposits",category:"Capture Payment",title:"Deposits/Fees",metaTitle:"Deposits & No-Show Fees for Med Spas",outcomeHeadline:"Collect the deposit before the appointment can be missed",heroSubheadline:"Deposits collect automatically at booking, and no-show fees charge against the card on file in one click - streamlining financial operations with ease.",heroImage:"/images/features/payments.webp",detailHeading:"Financial simplification for your practice",detailIntro:"Ditch the spreadsheets of patient deposits and chasing no-show fees - Prospyr automates these workflows for you.",detailBullets:["Streamline payment processes for deposits and fees, reducing administrative burdens.","Improve financial stability with timely, automated billing and collections.","Keep deposits in a patient wallet for easy and flexible application to future invoices."],faq:[{question:"Can I require a deposit before a patient's appointment is confirmed?",answer:"Yes. Deposits are collected as part of the booking flow, so a patient can be required to pay a deposit up front before the appointment is locked into the schedule."},{question:"What happens to a deposit if the patient no-shows?",answer:"Deposits are collected automatically at booking. If the patient no-shows, staff charge the no-show fee against the card on file in one click, removing the manual work of chasing down a missed-appointment fee after the fact."},{question:"If a patient doesn't use their full deposit, does it just disappear?",answer:"No. Unused deposit funds are held in the patient's wallet, where they stay available to apply toward a future invoice instead of requiring a manual refund or credit note."},{question:"Do I need a separate spreadsheet to track who owes deposits?",answer:"No. Deposits and fees are automated within Prospyr, replacing the manual spreadsheet tracking practices often use to keep tabs on outstanding deposits and no-show charges."}]},{slug:"pos",category:"Capture Payment",title:"Fully-featured PoS",navLabel:"PoS",metaTitle:"Med Spa Point of Sale (PoS) Software",metaDescription:"Med spa point-of-sale software that unifies checkout, inventory, and memberships into one fast, error-free system.",outcomeHeadline:"Check out patients in seconds, not minutes",heroSubheadline:"Optimize Your Sales Process: Address the complexities of billing, inventory, and customer management with our fully integrated point of sale system, designed to smooth out operational kinks and boost efficiency.",heroImage:"/images/features/payments.webp",detailHeading:"Enhancing Operational Excellence with POS Integration",detailIntro:"An integrated Point of Sale system means that your invoicing, memberships, inventory, quoting, and reporting are all on auto-pilot.",detailBullets:["Ensure smooth, error-free transactions for services and products. Collect payments via payment links, embedded credit card forms, or an integrated physical card terminal.","Automatically track and update stock levels, reducing overstock and shortages.","Offer quick, efficient checkouts and accurate billing, enhancing satisfaction and loyalty."],stat:{value:"50%",label:"Increase in revenue",s
1ource:"New Life Cosmetic Surgery, after switching to Prospyr"},faq:[{question:"What payment methods can patients use at checkout?",answer:"Patients can pay with an integrated physical card terminal, an embedded credit card form, or a payment link, whichever fits the moment, from an in-office checkout to a remote payment."},{question:"Does the point of sale update inventory automatically?",answer:"Yes. Selling a product or service through the PoS automatically tracks and updates stock levels, so you're not reconciling a separate inventory count at the end of the day."},{question:"Do memberships and packages check out through the same system?",answer:"Yes. Invoicing, memberships, inventory, quoting, and reporting all run through the same integrated PoS, so a membership credit or package redemption applies at checkout without a workaround."},{question:"What card terminal hardware does the PoS work with?",answer:"Prospyr's PoS integrates with Finix payment terminals (PAX A800) for in-office card-present payments, set up directly in your account's payment terminal settings."}],testimonialId:"new-life"},{slug:"payment-links",category:"Capture Payment",title:"Payment Links",metaTitle:"Payment Links for Med Spas",outcomeHeadline:"Get paid the moment you hit send",heroSubheadline:"Payment links simplify billing, enhance security, and expedite collections, directly addressing the financial workflow challenges of modern practices.",heroImage:"/images/features/payments.webp",detailHeading:"Streamlining payments with ease",detailIntro:"Facilitate faster payments, reduce administrative overhead, and enhance patient convenience.",detailBullets:["Enable immediate settlement with secure, click-through payment links.","Minimize the need for manual invoicing and follow-ups.","Offer a simple, user-friendly payment option accessible from anywhere."],faq:[{question:"How does a patient pay after I send a payment link?",answer:"The patient receives a payable invoice link by text or email and can pay directly by tapping through, without needing to call in a card number or visit in person."},{question:"Does this replace having to call patients for their card information?",answer:"Yes. Because the link handles payment directly and securely, staff don't need to take card numbers over the phone to collect a balance."},{question:"Can a payment link be used to collect a remote balance after a visit?",answer:"Yes. Payment links work for any invoice, so they're useful for collecting outstanding balances or deposits from patients who aren't currently in the office."},{question:"Do I still need to follow up manually once a link is sent?",answer:"Sending a link is designed to reduce that manual follow-up. Once the patient pays through the link, the invoice settles immediately rather than requiring a staff member to chase it down."}]},{slug:"split-payments",category:"Capture Payment",title:"Split Payments",metaTitle:"Split Payments for Med Spas",metaDescription:"Med spa split payments that let patients pay big invoices across card, gift card, membership credit, and wallet at once.",outcomeHeadline:"Close the big-ticket invoice without doing the math yourself",heroSubheadline:"Split an invoice between a payment method - card, gift card, or terminal - and the patient's wallet balance, including membership credit, so big tickets don't have to go on one card.",heroImage:"/images/features/payments.webp",detailHeading:"Enhancing payment versatility and efficiency",detailIntro:"Big-ticket packages and treatment plans don't always fit on one card. Split Payments lets a patient blend one payment method - card, gift card, or terminal - with their wallet balance, including membership credit, so a big invoice doesn't have to go entirely on that one card - reconciled automatically so your front desk isn't doing the math.",detailBullets:["Blend a payment method - card, gift card, or terminal - with the patient's wallet balance, including membership credit, on a single invoice.","Every split payment reconciles automatically against the invoice, so your books stay accurate without manual math at checkout.",'Make it easier to close bigger tickets - packages, series, and treatment plans - by removing "how do I pay for this" as a reason to hesitate.'],faq:[{question:"Can a patient pay part of an invoice with their wallet balance and the rest on a card?",answer:"Yes. Split Payments lets a patient blend one payment method - card, gift card, or terminal - with their wallet balance, including membership credit, so a big invoice doesn't have to go entirely on one card."},{question:"Does the front desk have to calculate each portion manually?",answer:"No. Every split payment reconciles automatically against the invoice, so the math is handled by the system instead of a staff member at checkout."},{question:"Is this only useful for small balances, or does it help with big-ticket treatment plans?",answer:"It's built with big-ticket packages and treatment plans in mind, since those totals don't always fit neatly on a single card or payment method."},{question:"Does splitting a payment add extra work at checkout?",answer:"No added manual work. Each payment method applied to the invoice reconciles automatically, so staff aren't recalculating totals or tracking multiple partial payments by hand."}]},{slug:"patient-financing",category:"Capture Payment",title:"Patient Financing",metaTitle:"Patient Financing for Med Spas",outcomeHeadline:"Turn sticker shock into a yes",heroSubheadline:"Offer patients a way to pay for larger treatments over time with financing built directly into checkout, so sticker shock doesn't cost you the sale.",heroImage:"/images/features/payments.webp",detailHeading:"Make bigger treatment plans affordable",detailIntro:"Patient financing through PatientFi turns a high invoice total into a monthly payment your patient can say yes to today.",detailBullets:["Present financing options directly on the invoice, so patients can apply and get approved without leaving your checkout flow.","Close bigger packages and add-on services that would otherwise get postponed or declined over cost.","Financed payments post straight to the patient's invoice, keeping your books accurate without manual reconciliation."],stat:{value:">$100K / mo",label:"Reached within 2 months of opening",source:"SOM Aesthetics, on Prospyr"},faq:[{question:"How does financing work at checkout?",answer:"Financing options appear directly on the invoice, so a patient can apply and get approved through PatientFi without leaving your checkout flow or being sent to a separate site."},{question:"Does financing help with big packages, not just single treatments?",answer:"Yes. Financing is built for exactly that: closing bigger packages and add-on services that would otherwise get postponed or declined because of the total cost."},{question:"Do financed payments show up correctly on the patient's invoice?",answer:"Yes. Financed payments post straight to the invoice, so your books stay accurate without staff manually reconciling a separate financing payout."},{question:"Who actually provides the financing, Prospyr or a lender?",answer:"Financing is provided through Prospyr's integration with PatientFi, a third-party financing partner, embedded directly into your checkout so patients never have to leave Prospyr to apply."}],testimonialId:"som-aesthetics"},{slug:"memberships",category:"Retain Patients",title:"Memberships",metaTitle:"Med Spa Membership Software",metaDescription:"Build recurring revenue with Prospyrâs med spa membership software. Manage automated billing, member pricing, credits, and benefits in one system.",outcomeHeadline:"Turn one-time visits into recurring revenue",heroSubheadline:"Prospyr's memberships provide a strategic solution for practice owners looking to build long-term patient relationships and secure steady revenue streams. Customizable membership plans cater to diverse patient needs, enhancing loyalty and ensuring consistent engagement and benefit delivery.",heroImage:"/images/features/memberships.webp",detailHeading:"Maximizing membership value for practices and patients",detailIntro:"Cultivate loyalty, secure recurring revenue, and enhance patient retention.",detailBullets:["Create a community of loyal patients with memberships that offer exclusive benef
1its and services.","Establish predictable income streams through recurring subscription memberships, plus one-time BSA plans for upfront revenue.","Encourage long-term engagement by providing value beyond single transactions, fostering a deeper connection with your practice."],stat:{value:"50%",label:"Increase in revenue",source:"New Life Cosmetic Surgery, after switching to Prospyr"},faq:[{question:"How are membership payments collected?",answer:"Subscription memberships bill automatically each cycle; one-time BSA (Beauty Savings Account) plans load prepaid credit with ongoing perks, so patients are charged automatically instead of your front desk manually invoicing every member."},{question:"Do members get different pricing than other patients?",answer:"Yes. Membership plans come with their own member pricing and credits, so patients see the value of staying enrolled reflected directly in what they pay."},{question:"Can we build more than one membership tier?",answer:"Yes. Membership plans are customizable, so you can offer different tiers with different benefits to match the range of patients you serve."},{question:"Do memberships renew automatically each cycle?",answer:"Yes. Memberships are recurring subscription plans, so they continue billing and delivering credits and benefits cycle after cycle without needing to be manually renewed."}]},{slug:"packages",category:"Retain Patients",title:"Packages",metaTitle:"Med Spa Treatment Package Software",metaDescription:"Sell treatment packages and automatically track remaining sessions and credits with Prospyr. Simplify prepaid services and keep patients coming back.",outcomeHeadline:"Sell the series, not just the single visit",heroSubheadline:"Service packages solve key challenges for practice owners by simplifying pricing, enhancing value perception, and encouraging bulk purchases.",heroImage:"/images/features/memberships.webp",detailHeading:"Optimizing practice revenue and patient experience with packages",detailIntro:"Streamline service selection, encourage bulk purchases, and enhance patient loyalty.",detailBullets:["Streamline service selection for patients by offering curated packages, making it easier for them to choose what best fits their needs.","Encourage bulk purchases through attractively priced packages, securing more consistent cash flow.","Enhance patient loyalty by providing bundled offerings that offer better value, encouraging repeat visits."],stat:{value:"Up to 95%",label:"Profit increase from just a 5% lift in patient retention",source:"Bain & Company"},faq:[{question:"How does credit tracking work when a patient buys a package?",answer:"When a patient purchases a package, Package Credits track how many sessions or units remain, so both staff and the patient can see exactly what's left to use at any point."},{question:"Does selling packages help with cash flow?",answer:"Yes. Packages are paid for up front in a bundle, which brings in revenue before the individual visits happen rather than collecting payment one appointment at a time."},{question:"Can packages help with patient retention?",answer:"Packages encourage patients to commit to a series of visits at once, which supports repeat visits since the patient has already paid for future appointments in the bundle."},{question:"Do I need to manually track how many sessions a patient has left?",answer:"No. Package Credits track remaining sessions or units automatically as they're used, so front desk staff aren't keeping a separate manual tally of how many visits are left on a bundle."}]},{slug:"follow-up-messages",category:"Retain Patients",title:"Follow-up Messages",metaTitle:"Follow-Up Messaging for Med Spas",metaDescription:"Med spa follow-up messaging that reminds patients on a treatment-specific cadence so rebooking happens automatically.",outcomeHeadline:"Bring every patient back on schedule",heroSubheadline:"Automatically remind patients when it's time to come back - a tox touch-up around 90 days, a series appointment on schedule - so rebooking happens without your front desk chasing anyone down.",heroImage:"/images/features/email-text.webp",detailHeading:"Boosting Engagement with Automated Follow-Ups",detailIntro:"Aesthetics revenue lives and dies on rebooking - tox wears off, series need their next session, and lapsed patients need a reason to come back. Prospyr automates the outreach on the ca
1dence that matches each treatment.",detailBullets:['Trigger reminders on a treatment-specific cadence - like a tox touch-up around 90 days - instead of a generic "stay in touch" blast.',"Automatically send reminders for follow-up appointments or treatment plans, enhancing patient adherence.","Personalized messages make patients feel valued, increasing loyalty and the likelihood of positive reviews."],stat:{value:"40%",label:"Increase in appointments booked",source:"New Life Cosmetic Surgery, after switching to Prospyr"},faq:[{question:"How does Prospyr know when a patient is due for a follow-up?",answer:'Each treatment has its own reminder cadence, like a tox touch-up sent around the 90-day mark, so the message goes out based on when that specific patient actually needs to come back, not a generic "it\'s been a while" blast.'},{question:"Can we set different cadences for different treatments?",answer:"Yes. Follow-up cadences are treatment-specific, so a series appointment and a tox touch-up can each trigger reminders on their own schedule instead of sharing one rule."},{question:"Do follow-up messages go out automatically, or does staff have to send them?",answer:"They send automatically. Once the cadence is set up, Prospyr handles the outreach on its own, which is what keeps rebooking consistent without your front desk manually tracking who's due back."},{question:"Does this help bring back patients who haven't booked in a while, not just recent visitors?",answer:"Yes. Follow-up messaging also covers recapture outreach when a patient doesn't rebook after a service, not just post-visit reminders for people who were just in the office."}]},{slug:"patient-rewards",category:"Retain Patients",title:"In-Platform Patient Rewards",navLabel:"Patient Rewards",metaTitle:"Patient Rewards for Med Spas",metaDescription:"Med spa patient rewards software that turns repeat visits and spend into loyalty points patients redeem with you.",outcomeHeadline:"Our loyalty program incentivizes patients to return more often and spend more",heroSubheadline:"Reward patients for the visits and purchases they're already making with a points program that's yours, so the loyalty stays with your practice.",heroImage:"/images/features/memberships-alt.webp",detailHeading:"Turn repeat visits into a loyalty habit",detailIntro:"Patients earn points automatically once a qualifying purchase or visit is completed and paid for, then redeem them instantly for the treatments they already want.",detailBullets:["Points accrue automatically once a qualifying purchase or visit is completed and paid, so patients see their balance grow without any manual tracking.","Route manual earning actions - like referrals or social follows - through approval controls, while redemption stays instant once a patient has enough points, so rewards translate into repeat visits, not unplanned discounts.","Keep the loyalty relationship in-house, under your own brand, so returning patients are earning against your practice."],faq:[{question:"Do patients have to manually track their own points?",answer:"No. Points accrue automatically once a qualifying purchase or visit is completed and paid for, so their balance grows without any manual logging by staff or the patient."},{question:"Can I control what rewards can be redeemed for?",answer:"Yes, with redemption rules. Approval controls apply on the earning side, for manual actions like referrals or social follows, not to redemption - once a patient has enough points, redeeming them is instant, so rewards translate into repeat visits rather than becoming unplanned discounts."},{question:"Is this our own program, or are we joining someone else's?",answer:"It is your own. You set what earns points and what they redeem for, and the loyalty relationship and the branding stay with your practice."},{question:"Does someone need to approve a reward before it's redeemed?",answer:"No. Redemption is instant once a patient has enough points. Approval controls apply on the earning side, for manual actions like referrals or social follows, where a staff member with the right permission signs off before points are awarded."}]},{slug:"analytics",category:"Optimize the Practice",title:"Analytics",metaTitle:"Med Spa Analytics & Reporting Softw
1are",metaDescription:"Med spa analytics software with real-time dashboards for revenue per provider, rebooking rate, and service mix.",outcomeHeadline:"Spot the revenue leak before it shows up on the P&L",heroSubheadline:"See exactly where your practice stands with built-in dashboards for provider sales, provider utilization, revenue by service, and patient retention, cohort by cohort - the numbers that actually run an aesthetic practice, updated in real time.",heroImage:"/images/features/reports.webp",detailHeading:"Data-driven decisions",detailIntro:"Prospyr's reporting suite turns your booking and payment data into dashboards you can act on - no spreadsheets, no exports, no waiting on an analyst.",detailBullets:["Track provider sales and provider utilization to see who's fully booked, who's underutilized, and where to invest in training or marketing.","Monitor patient retention, cohort by cohort, to catch retention problems before a patient quietly stops coming back.","Break down revenue by service, plus cost of goods sold, to see which treatments actually drive profitability - and which are just busywork."],faq:[{question:"Do I need a data analyst to build these reports?",answer:"No. Prospyr's reporting suite comes with built-in dashboards for provider sales, provider utilization, revenue by service, and patient retention, so you get the numbers without exporting data or waiting on someone else to build a report."},{question:"Can I see which providers are underutilized?",answer:"Yes. The provider utilization dashboard shows who's fully booked and who has open capacity, which is useful for deciding where to invest in training or marketing."},{question:"How do I know if patients are coming back for repeat services?",answer:"Patient retention is tracked cohort by cohort, so you can catch a drop-off before it turns into a broader retention problem."},{question:"Are the dashboards updated in real time, or do I need to run a report each time?",answer:"Dashboards update in real time from your booking and payment data, so you're looking at current numbers rather than a static report that needs to be re-run."}]},{slug:"inventory-management",category:"Optimize the Practice",title:"Inventory Management",metaTitle:"Med Spa Inventory Management Software",metaDescription:"Med spa inventory management that tracks injectables down to the unit so shrinkage and waste stop eating your margin.",outcomeHeadline:"Catch the missing vial before it becomes a write-off",heroSubheadline:"Track inventory down to the unit - every syringe of tox, vial of filler, and skincare product - so overstocking, underutilization, and injectable shrinkage stop eating into your margins.",heroImage:"/images/features/reports.webp",detailHeading:"Integrated inventory for peak efficiency",detailIntro:"Reduce waste, optimize ordering, and gain financial control over your practice.",detailBullets:["Track injectables at the unit level - tox, filler, and other high-cost consumables - tied to the appointments where they were actually used, so shrinkage and waste show up before they hurt your margin.","Automatically decrease inventory when products are sold in invoices.","Gain insights into inventory costs and usage, helping to better manage budgets and improve profitability."],faq:[{question:"Can I track units of tox or filler down to the individual syringe or vial?",answer:"Yes. Inventory Management tracks injectables at the unit level and ties usage to the specific appointment they were used in, so you can see exactly where product went."},{question:"Does inventory update automatically when I sell a product on an invoice?",answer:"Yes. Stock automatically decreases when products are sold through an invoice, so you don't need to separately log the sale in a spreadsheet or inventory sheet."},{question:"How does this help catch shrinkage or waste?",answer:"Because usage is tied to the appointment where it happened, unit-level tracking makes it easier to spot when the amount of product used doesn't match what was charted or invoiced, which is where shrinkage typically hides."},{question:"Can I set reorder levels so I don't run out of key products?",answer:"Yes. Stock tracking includes categories and reorder levels, so you can be alerted before you run out of high-use consumables."}]},{slug:"workflow-automation",category:"Optimize the Practice",title:"Workflow Automation",metaTitle:"Workflow Automation for Med Spas",metaDescription:"Med spa workflow automation that triggers reminders, tasks, and record updates automatically after every booking.",outcomeHeadline:"Trigger the follow-up before anyone has to remember it",heroSubheadline:"Build no-code workflows that trigger the right action automatically, whether that's sending a reminder, creating a task, or updating a patient record after an appointment is booked.",heroImage:"/images/features/tasks.webp",detailHeading:"Automate the steps your staff repeat daily",detailIntro:"Chain triggers and conditions together so routine work happens on its own, without a staff member touching every step.",detailBullets:["Set up rules like appointment booked, then send intake forms, then assign a follow-up task, and let Prospyr run them for every patient automatically.","Conditional logic routes different patients down different paths, so a new patient and a returning member never get the same generic sequence.","Review workflow runs to see exactly what fired and when, so automation stays transparent instead of a black box."],faq:[{question:"Do I need a developer to set up automation rules?",answer:"No. Workflow Automation is no-code, so triggers and conditions, like sending intake forms after a booking, can be set up without engineering help."},{question:"Can different types of patients follow different automated paths?",answer:"Yes. Conditional logic lets a workflow route a new patient down a different sequence than a returning member, instead of sending everyone the same generic steps."},{question:"How do I know what an automation actually did for a specific patient?",answer:"Workflow Runs give you a record of exactly what fired and when for each automation, so you can review its actions instead of treating it as a black box."},{question:"What kind of actions can a workflow trigger?",answer:"A workflow can chain actions like sending a reminder, creating a task, or updating a patient record once a trigger condition, such as an appointment being booked, is met."}]},{slug:"ai-assistant",category:"Optimize the Practice",title:"AI Assistant",metaTitle:"AI Assistant for Med Spas",metaDescription:"Med spa AI assistant that gives staff instant answers on patients, policies, and tasks without pulling in a manager.",outcomeHeadline:"Get new staff up to speed without pulling in a manager",heroSubheadline:"Give your staff a conversational AI assistant that can answer questions about a patient, a policy, or how to complete a task inside Prospyr, without digging through menus or asking a manager.",heroImage:"/images/features/retain-patients.webp",detailHeading:"Put practice knowledge one question away",detailIntro:"The AI assistant understands your practice's data and workflows, so staff get accurate answers in seconds
1instead of searching for them.",detailBullets:["Ask about a patient's history, an upcoming appointment, or an outstanding balance in plain language and get a direct answer.","New staff ramp up faster with an assistant that can walk them through how a task works inside Prospyr.","Reduce interruptions to managers and senior staff by giving everyone a first line of support that's available all day."],faq:[{question:"Is this assistant for patients, or for our staff?",answer:"It's staff-facing. AI Assistant gives your team a conversational tool for questions about a patient, a policy, or how to complete a task inside Prospyr, rather than a patient-facing chatbot."},{question:"What kinds of questions can staff actually ask it?",answer:"Plain-language questions about a patient's history, an upcoming appointment, or an outstanding balance, and get a direct answer instead of digging through menus."},{question:"Does this help new hires get up to speed faster?",answer:"Yes. New staff can ask the assistant to walk them through how a task works inside Prospyr, which shortens the ramp-up time compared to relying only on a manager or senior staff member."},{question:"Does it cut down on staff interrupting managers with routine questions?",answer:"Yes. Giving everyone a first line of support that's available all day reduces the interruptions that would otherwise go to managers and senior staff."}]},{slug:"multi-location",category:"Optimize the Practice",title:"Multi-Location Management",metaTitle:"Multi-Location Management for Med Spas",metaDescription:"Med spa multi-location software that runs scheduling, reporting, and staff access from one workspace across every site.",outcomeHeadline:"Run five locations without five different setups",heroSubheadline:"Run every location, room, and device from one Prospyr workspace, with the reporting and controls to manage a growing practice group without duplicating your setup at each site.",heroImage:"/images/features/reports.webp",detailHeading:"Scale operations across every location",detailIntro:"Organize locations into regions, standardize rooms and devices, and keep every site working from the same system.",detailBullets:["Set up rooms, devices, and staff assignments per location while managing services, pricing, and policies from one central place.","Group locations into regions to compare performance, staffing, and revenue across your practice footprint.","Lock any staff member to their location or region when you need it - owners see every site."],faq:[{question:"Can I manage rooms and devices separately for each location?",answer:"Yes. Each location has its own rooms, devices, and staff assignments, while services, pricing, and policies are still managed from one central place."},{question:"Can I compare performance across multiple locations?",answer:"Yes. Locations can be grouped into regions, which lets you compare performance, staffing, and revenue across your practice footprint rather than looking at one site in isolation."},{question:"Do staff at one location see data from other locations?",answer:"Scoping is opt-in: unscoped staff see the whole workspace. Lock a staff member to their location or region if you want to restrict their view - owners always see every site."},{question:"Do I need a separate Prospyr setup for each new location I open?",answer:"No. New locations are added within the same workspace rather than duplicating your setup, so services, pricing, and policies don't need to be rebuilt from scratch each time."}]}]],37173);let t=[{slug:"med-spas",metaTitle:"Med Spa Software & Practice Management",metaDescription:"Med spa software for charting, booking, payments, memberships and marketing on one patient record. We move your data from your current system for you.",eyebrow:"For Med Spas",headline:"Med spa software that runs the practice from one login",subheadline:"Booking, charting, payments, memberships and marketing for med spas, on one patient record. If any of the pain points below are keeping you up at night, it's time we talk.",vertical:"med spas",heroImages:["/images/features/opportunities.webp","/images/features/scheduling-intake.png"],testimonial:{quote:"Prospyr has helped us launch SOM Aesthetics like a rocketship. Their powerful platform and helpful support have enabled us to exceed our financial targets while delivering an unmatched experience for our patients.",name:"Dr. Saami Khalifian",title:"Founder and CEO",practice:"SOM Aesthetics",avatar:"/images/team/dr-khalifian.jpg"},painPoints:[{problem:"Your team spends hours compiling reports from multiple systems, wasting valuable time.",solution:"Booking, charting, payments, and marketing run in one system, so revenue, retention, and provider numbers come out of one report instead of four exports.",image:"/images/features/reports.webp"},{problem:"Front desk turnover means you are retraining someone every few months.",solution:"One system your next hire can learn in a week.",image:"/images/features/tasks.webp"},{problem:"It's hard to track where your leads are coming from or where they are in y
1our patient flow.",solution:"Prospyr's CRM allows you to manage and easily nurture your leads while providing insight to what is bringing them in.",image:"/images/features/crm.webp"},{problem:"You want consistent revenue without a sale or promotion.",solution:"Memberships, packages and referrals bill on their own cycle, so revenue does not wait for the next promotion.",image:"/images/features/memberships.webp"}],socialProof:{stats:[{value:"$40K",label:"in sales within 2 days of opening the practice"},{value:"$100K",label:"per month by the second month open"}]},buyerSection:{heading:"What should med spa software do?",answer:"Med spa software should run the whole visit on one patient record: online booking, intake and consent, treatment charting and photos, injectable inventory, checkout with memberships and packages, and the follow-up that brings patients back. Prospyr covers each of those in one system, so your team isn't copying information between a booking tool, an EMR and a marketing app.",items:[{title:"Charting, consents and photos",body:"Aesthetic charting with image markup, consents signed before the visit, and before-and-after photos with consent tracked for every use.",href:"/features/aesthetic-emr",linkLabel:"Aesthetic EMR"},{title:"Online booking",body:"Real-time booking with no patient login, with provider and device schedules checked together before a slot shows.",href:"/features/online-scheduling",linkLabel:"Online scheduling"},{title:"Payments, memberships and packages",body:"Card-present and remote payments, recurring memberships and prepaid packages, with benefits tracked on the patient record.",href:"/features/memberships",linkLabel:"Memberships"},{title:"Injectable inventory",body:"Tox and filler tracked to the unit and tied to the appointment where they were used, so shrinkage shows up early.",href:"/features/inventory-management",linkLabel:"Inventory"},{title:"Leads and follow-up",body:"Every inquiry lands in the lead pipeline with its source, and treatment-based reminders bring patients back on schedule.",href:"/features/lead-management",linkLabel:"Lead management"},{title:"Moving from your current system",body:"We move your data ourselves â photos, charts, and history. Some things don't come over cleanly from every system, and we tell you exactly what before you commit.",href:"/switch",linkLabel:"How switching works"}],boundary:"Prospyr fits med spas of every size. The one case where it isn't the right fit today is a practice that depends heavily on insurance billing.",links:[{label:"Compare med spa software",href:"/blog/post/best-crm-and-emr-systems-for-aesthetic-clinics"},{label:"Compare by feature",href:"/compare/features"},{label:"Prospyr vs Boulevard",href:"/compare/prospyr-vs-boulevard"},{label:"Prospyr vs Zenoti",href:"/compare/prospyr-vs-zenoti"}]},featureLinks:["aesthetic-emr","online-scheduling","lead-management","embedded-marketing","memberships","packages","follow-up-messages","patient-rewards","analytics"],faq:[{question:"What is the best med spa software?",answer:"It depends on how your practice runs. Injector-led med spas usually want charting, booking, payments, memberships and follow-up on one record; practices that bill insurance heavily need claims tools as well. Our comparison guide lays out the main options and who each one fits, including where another system is the better choice."},{question:"We're switching from another booking or CRM tool â will we lose our patient history?",answer:"No. Migrating your existing patient records, appointment history, and CRM data is part of onboarding â we migrate your data for you, and training is included, so your team isn't starting over on day one."},{question:"Can more than one injector share the same schedule without double-booking each other?",answer:"Yes. Online booking checks provider and device schedules together before showing open slots, so two injectors can't end up double-booked into the same slot when appointments come in online."},{question:"How do you help us keep track of tox and filler so we don't run short mid-day?",answer:"Prospyr tracks injectables down to the unit - every syringe of tox and vial of filler - tied to the appointment where it was used. Inventory decreases automatically once the invoice is paid, so shrinkage and waste show up before they eat into your margin."},{question:"Is texting and email marketing to patients HIPAA compliant?",answer:"Yes. SMS conversations and embedded marketing run on Prospyr's HIPAA compliant platform, so outreach that touches protected health information is handled under the same compliance standard as the rest of your patient record."}],ctaHeadline:{lead:"Run your med spa on",highlight:"one system"}},{slug:"cosmetic-surgeons",eyebrow:"For cosmetic surgery practices",headline:"One record for the surgical side and the med spa side",subheadline:"From scheduling to post-operative care, our integrated platform keeps the practice running, so you can focus on the work you trained for. If you can relate to any of the pain points below, let's chat.",vertical:"cosmetic surgery practices",heroImages:["/images/features/telehealth-hero.png","/images/features/retain-patients.webp"],testimonial:{quote:"We've seen a 50% increase in revenue and a 40% increase in appointments booked since switching away from using several different point solutions to running our practice on Prospyr.",name:"Dr. Daniel Lee",title:"Founder",practice:"New Life Cosmetic Surgery",avatar:"/images/team/dr-lee.jpg"},painPoints:[{problem:"Patients complain about the wait time for a consultation.",solution:"See more patients without being in-office. Offer HIPAA compliant virtual consultations.",image:"/images/features/telehealth-hero.png"},{problem:"After a patient has surgery, you never see them again.",solution:"Utilize our automated SMS marketing to send birthday messages, or simply just check in â add a personal touch, automatically.",image:"/images/features/retain-patients.webp"},{problem:"Patients arrive with paperwork unfinished, and the schedule slips from the first appointment on.",s
1olution:"Streamline intake with digital forms, consents, and pre-care automatically sent to the patient before their appointment so the visit starts on time.",image:"/images/features/consent-forms.png"},{problem:"The schedule is full of consults, but your conversion rate is low.",solution:"Create customized forms for pre-screening patients when they book a consultation to determine if they are a good candidate for their desired procedure.",image:"/images/features/scheduling-intake.png"}],statsTestimonialId:"new-life",featureLinks:["telehealth","digital-intake","qualiphy-integration","patient-financing","deposits","waitlist","follow-up-messages","streamline-charting"],faq:[],ctaHeadline:{lead:"Put the surgical side and the med spa side on",highlight:"one record"}},{slug:"dermatology-practices",eyebrow:"For Dermatology Practices",headline:"Cosmetic and clinical, one system",subheadline:"Your cosmetic service line runs on a different clock - scripts, injectables, and skincare need to move fast without crossing wires with clinical visits.",qualifier:"Connect aesthetic charting, prescriptions, labs, and patient follow-up in Prospyr. Insurance billing is on our roadmap but is not available today.",vertical:"dermatology practices",heroImages:["/images/features/crm.webp","/images/features/erx-hero.png"],testimonial:{quote:"Prospyr has helped us launch SOM Aesthetics like a rocketship. Their powerful platform and helpful support have enabled us to exceed our financial targets while delivering an unmatched experience for our patients. Their constant innovation and clear commitment to the success of our practice make them awesome to work with.",name:"Dr. Saami Khalifian",title:"Founder and CEO",practice:"SOM Aesthetics",avatar:"/images/team/dr-khalifian.jpg"},painPoints:[{problem:"Blood panel orders and results live in a separate portal from your cosmetic visit notes.",solution:"Order blood panels and receive results without leaving the chart - the same record you're already charting cosmetic visits in.",image:"/images/features/crm.webp"},{problem:"Every syringe of neuromodulator and filler is tracked on a spreadsheet nobody updates in real time.",solution:"Track injectables down to the unit, tied to the appointment where they were used, so shrinkage shows up before it eats into margin.",image:"/images/features/reports.webp"},{problem:"Retinoid and isotretinoin refills get phoned in one at a time between patients.",solution:"Send prescriptions electronically straight to the patient's pharmacy, integrated with the same chart you're already working from.",image:"/images/features/erx-hero.png"},{problem:"Patients on a laser or peel series stop showing up once the initial course ends.",solution:"Automate reminders on a treatment-specific cadence, so a series appointment or touch-up gets a nudge without your front desk tracking it by hand.",image:"/images/features/email-text.webp"}],featureLinks:["aesthetic-emr","digital-intake","erx","lab-ordering","inventory-management","streamline-charting","packages","follow-up-messages","analytics"],faq:[{question:"We bill insurance on the medical dermatology side - is Prospyr a fit?",answer:"Insurance billing is on Prospyr's roadmap but is not available today. Prospyr supports your aesthetic practice's clinical and business workflows now. If you bill payers, keep a separate claims solution in place and discuss your requirements with our team before switching."},{question:"Our injectable and laser side runs alongside standard dermatology visits - can Prospyr keep the charts from mixing up?",answer:"Yes. Streamline Charting's image markup and reusable smart-note templates keep every visit documented in the patient's chart, so a cosmetic injectable note and a clinical visit note both live in the same record instead of separate systems."},{question:"Can we order lab panels without leaving the patient's chart?",answer:"Yes. Lab Ordering happens inside the EMR, so you place the order and get results back in the same record you're already charting in, instead of switching to a separate lab portal."},{question:"How do you help us stop phoning in retinoid or isotretinoin prescriptions?",answer:"eRx sends prescriptions electronically straight to the patient's pharmacy from inside the chart, cutting out the phone tag and manual re-entry that comes with a called-in script."},{question:"Do you help us track exactly how many syringes of neuromodulator or filler we have left?",answer:"Yes. Inventory Management tracks tox, filler, and skincare product in the same unit-level system. Tox and filler decrease automatically once the invoice for that appointment is paid, and retail skincare sold at checkout is tracked in the same inventory count, so you can catch shrinkage before it becomes a write-off."}],ctaHeadline:{lead:"Run your cosmetic service line on",highlight:"one system"}},{slug:"plastic-surgery-practices",eyebrow:"For Plastic Surgery Practices",headline:"From consult to case, tracked end to end",subheadline:"Turn a full consult calendar into booked procedures, keep pre-op and post-op documentation organized, and stay in touch with patients through recovery.",vertical:"plastic surgery practices",heroImages:["/images/features/media-archive-hero.png","/images/features/crm.webp"],painPoints:[{problem:"Your consult calendar is full, but you can't tell where prospects are stalling before they book a procedure.",solution:"Track every consult through a customizable pipeline - set your own stages from first inquiry to booked procedure - so you can see exactly where the funnel is breaking down.",image:"/images/features/crm.webp"},{problem:"Pre-op and post-op photos are scattered across staff phones instead of the patient's chart.",solution:"Keep every photo tagged, searchable, and tied to consent tracking in one media archive - not a camera roll.",image:"/images/features/media-archive-hero.png"},{problem:"Bigger procedures get postponed once a patient sees the total cost.",solution:"Offer financing directly on the invoice, so patients can apply and get approved without leaving checkout.",image:"/images/features/payments.webp"},{problem:"Post-op patients fall out of touch during a recovery that spans weeks or months.",solution:"Automate follow-up outreach on the ca
1dence a recovery actually needs, so no post-op check-in depends on someone remembering to send it.",image:"/images/features/email-text.webp"},{problem:"The surgical side and the med spa side run on separate systems, and neither side trusts the other's numbers.",solution:"Both sides work from one patient record and one set of reports, so a filler appointment and a booked procedure belong to the same patient history instead of two databases.",image:"/images/features/crm.webp"},{problem:"Patients wait weeks for a consultation slot, and some book elsewhere before they reach one.",solution:"Offer HIPAA compliant virtual consultations, so a first conversation doesn't have to wait for an in-office opening.",image:"/images/features/telehealth-hero.png"}],buyerSection:{heading:"What should a plastic surgery EMR do?",answer:"A plastic surgery EMR has to carry a patient from consult to case to recovery: consult and procedure notes, surgery scheduling, pre-op and post-op photos with consent, prescriptions and labs, and follow-up through a recovery that can run for months. Prospyr keeps all of it on one patient record, alongside the injectable and laser side of the practice.",items:[{title:"Consult and surgical charting",body:"Note templates for consults, procedures and post-op visits, image markup on the chart, and full-text search across every past note.",href:"/features/aesthetic-emr",linkLabel:"Aesthetic EMR"},{title:"Surgery scheduling",body:"Surgery dates, including operating-room time, run on the same calendar as consults, post-op visits and the med spa side.",href:"/features/online-scheduling",linkLabel:"Scheduling"},{title:"Pre-op and post-op photos",body:"Photos tagged to the patient in a searchable archive, with consent tracked for every use, and side-by-side comparisons for consults.",href:"/features/media-archive",linkLabel:"Media Archive"},{title:"Consents before the visit",body:"Procedure consents and intake completed and signed before the patient arrives, stored on the chart.",href:"/features/digital-intake",linkLabel:"Digital intake"},{title:"Prescriptions and labs",body:"E-prescribing to US pharmacies and lab orders with results returned to the chart.",href:"/features/erx",linkLabel:"eRx"},{title:"Recovery follow-up",body:"Check-ins that go out on the ca
1dence each procedure's recovery needs, instead of depending on someone to remember.",href:"/features/follow-up-messages",linkLabel:"Follow-up messages"}],boundary:"The one case where Prospyr isn't the right fit today is a practice that depends heavily on insurance billing. If that's you, a system with built-in claims tools, such as Nextech or ModMed, may fit better.",links:[{label:"Compare aesthetic EMRs",href:"/blog/post/best-crm-and-emr-systems-for-aesthetic-clinics"},{label:"Prospyr vs Nextech",href:"/compare/prospyr-vs-nextech"},{label:"Prospyr vs Symplast",href:"/compare/prospyr-vs-symplast"},{label:"Prospyr vs ModMed",href:"/compare/prospyr-vs-modmed"}]},featureLinks:["aesthetic-emr","lead-management","digital-intake","media-archive","patient-financing","deposits","telehealth","qualiphy-integration","follow-up-messages"],faq:[{question:"Our consult calendar is full, but conversion to booked surgery is low - can Prospyr show us where the funnel breaks?",answer:"Yes. 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Patient Financing through our PatientFi integration appears directly on the invoice, so a patient can apply and get approved without being sent to a separate site."},{question:"How do you help make sure post-op patients don't fall through the cracks during recovery?",answer:"Follow-up Messages trigger on a treatment-specific cadence, so post-op check-ins go out automatically instead of depending on staff to remember where each patient is in recovery."},{question:"We run a med spa alongside the surgical practice - does that mean two systems?",answer:"No. The injectable and laser side and the surgical side run on the same patient record, so a patient who comes in for filler and later books a procedure has one history, and the reporting covers both halves of the business instead of one each."},{question:"Do you support the pre-treatment telehealth exam some injectable or prescription protocols require?",answer:"Yes, through our built-in Qualiphy integration. 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1nline booking checks provider and device schedules together before showing open slots, so two patients booking online can't end up scheduled into the same chair at the same time."},{question:"Can we sell a package of drips instead of billing one visit at a time?",answer:"Yes. 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Through our built-in Qualiphy integration, your staff can request the telehealth exam in a couple of clicks, and the result syncs back to their chart automatically."},{question:"How do you help us keep patients coming back for their weekly or monthly injection visit?",answer:"Follow-up Messages trigger reminders on a treatment-specific cadence, so injection visits get a nudge on the schedule that matches your protocol instead of a generic check-in."},{question:"Can we track exactly how much semaglutide or tirzepatide we have left?",answer:"Yes. Inventory Management tracks injectables down to the unit, tied to the appointment where they were used, so vial and pen counts stay accurate without a separate log."},{question:"Do you support ordering labs like A1C or a metabolic panel as part of the program?",answer:"Yes. 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1nline booking checks provider and device schedules together before showing open slots, so a machine can't end up double-booked through online scheduling."},{question:"Can we build before-and-after compilations to show prospective patients?",answer:"Yes. Before-and-after photo compilations can be assembled directly from the Media Archive to visually demonstrate treatment effectiveness during a consult."},{question:"Does inventory tracking cover our retail skincare, not just injectables?",answer:"Yes. Inventory Management tracks skincare product in the same system as tox and filler, down to the unit. 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