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1<title>Privacy Policy | Synnada Labs | Synnada Labs</title><meta name="description" content="Privacy Policy for Synnada Labs websites and services."/><meta property="og:title" content="Synnada Labs"/><meta property="og:description" content="AI infrastructure for data science and content understanding."/><meta property="og:url" content="https://synnada.ai"/><meta property="og:site_name" content="Synnada Labs"/><meta property="og:locale" content="en_US"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary"/><meta name="twitter:title" content="Synnada Labs"/><meta name="twitter:description" content="AI infrastructure for data science and content understanding."/><link rel="icon" href="/favicon/synnada/favicon.ico" sizes="any"/><link rel="icon" href="/favicon/synnada/favicon.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="/favicon/synnada/apple-touch-icon.png"/>
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1</head><body><div hidden=""><!--$--><!--/$--></div><div class="aurora-grid-bg" aria-hidden="true"></div><div class="relative z-10"><nav class="flex flex-col md:flex-row justify-between items-center gap-4 md:gap-0 p-6 max-w-[1200px] mx-auto"><a class="flex items-center text-[15px] font-semibold tracking-widest text-gray-400" href="/"><img alt="Synnada" width="140" height="32" decoding="async" data-nimg="1" class="h-8 w-auto" style="color:transparent" src="/brand/synnada_logo_full.svg"/></a><div class="flex items-center gap-8"><ul class="flex list-none gap-8 items-center"><li><a class="text-gray-500 text-sm font-medium" href="https://useagency.dev">Agency</a></li><li><a class="text-gray-500 text-sm font-medium" href="https://usecupid.dev">Cupid</a></li></ul></div></nav><article class="max-w-[720px] mx-auto px-6 py-16"><h1 class="text-3xl font-semibold mb-2">Privacy Policy</h1><p class="text-gray-500 text-sm mb-10">Last updated: <!-- -->October 3, 2026</p><div class="prose prose-gray max-w-none space-y-6 text-[15px] leading-relaxed"><section><h2 class="text-xl font-semibold mt-8 mb-3">1. Introduction</h2><p class="text-gray-600">Synnada Labs (&quot;Synnada,&quot; &quot;we,&quot; &quot;us,&quot; or &quot;our&quot;) respects your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our websites (including synnada.ai), products (such as Agency and Cupid), and related services.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">2. Information We Collect</h2><p class="text-gray-600 mb-3">We may collect:</p><ul class="list-disc pl-6 text-gray-600 space-y-1"><li><strong>Account and profile information:</strong> name, email address, and other details you provide when signing up or using our services (e.g., via GitHub OAuth or request forms).</li><li><strong>Usage and technical data:</strong> how you use our products, IP address, browser and device information, and logs.</li><li><strong>Content and data you provide:</strong> data you upload or submit through our services (e.g., for processing or analysis), in accordance with our product terms and your settings.</li></ul></section><section><h2 class="text-xl font-semibold mt-8 mb-3">3. How We Use Information</h2><p class="text-gray-600">We use the information we collect to provide, operate, and improve our services; to authenticate you and manage your account; to communicate with you (e.g., support and product updates); to comply with legal obligations; and to protect the security and integrity of our systems and users.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">4. Sharing and Disclosure</h2><p class="text-gray-600">We do not sell your personal information. We may share information with service providers who assist us in operating our business (under confidentiality obligations), when required by law or to protect rights and safety, or in connection with a merger, sale, or other transfer of assets (with notice where required).</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">5. Data Retention</h2><p class="text-gray-600">We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">6. Security</h2><p class="text-gray-600">We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">7. Your Rights</h2><p class="text-gray-600">Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at <a href="mailto:[email protected]" class="link-hover text-gray-700">[email protected]</a>. You may also have the right to lodge a complaint with a supervisory authority.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">8. Cookies and Similar Technologies</h2><p class="text-gray-600">We use cookies and similar technologies to operate our websites and services (e.g., session management, preferences, and analytics). You can adjust your browser settings to limit or block cookies; some features may not function fully without them.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">9. Changes</h2><p class="text-gray-600">We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the &quot;Last updated&quot; date. Material changes may be communicated via email or a notice on our services.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">10. Contact</h2><p class="text-gray-600">For privacy-related questions or requests, contact us at <a href="mailto:[email protected]" class="link-hover text-gray-700">[email protected]</a> or via the contact information on our website.</p></section></div></article><!--$--><!--/$--><footer class="max-w-[800px] mx-auto py-12 px-6 border-t border-gray-200 flex flex-col md:flex-row justify-between items-center gap-4 text-gray-400 text-sm"><span>Synnada Labs © 2022</span><div class="flex flex-wrap justify-center gap-6"><a target="_blank" rel="noopener noreferrer" class="text-gray-500 hover:text-gray-700 transition-colors" href="https://github.com/synnada-ai">GitHub</a><a target="_blank" rel="noopener noreferrer" class="text-gray-500 hover:text-gray-700 transition-colors" href="https://x.com/synnadahq">X</a><a target="_blank" rel="noopener noreferrer" class="text-gray-500 hover:text-gray-700 transition-colors" href="https://linkedin.com/company/synnada">LinkedIn</a><a target="_blank" rel="noopener noreferrer" class="text-gray-500 hover:text-gray-700 transition-colors" href="https://datafusion.apache.org/">DataFusion</a><a class="text-gray-500 hover:text-gray-700 transition-colors" href="/terms">Terms</a><a class="text-gray-500 hover:text-gray-700 transition-colors" href="/privacy">Privacy</a></div></footer></div>
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