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https://support.journey.travel/portal/en/home

html journey.travel collected 2026-10-03 23:52:09 UTC 30,784 bytes, 100 lines download raw bytes

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5<title>Journey Support Centre | Help, Guides &amp; FAQs</title>
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75</head><body class="body"><div id="container"/>
76<h1>Journey Support Centre | Help, Guides &amp; FAQs</h1>
77
78<div id="seoBodyContent"><div><div><span><div><a href="https://emsmigration.journey.travel/" target="_blank" rel="noopener"><img src="https://desk.zoho.eu/portal/api/publicImages/145558000084233598?portalId=edbsna078e38a2332815762954a49f1cd90145b1ccb0090860025241ec733be38961c" style="max-width: 100%; height: auto; box-sizing: border-box; padding: 0" data-zdeskdocid="img_7678691063718963" class="docsimage" data-zdeskdocselectedclass="original"/> <br/></a></div></span><div>
79</div>
80<ul></ul>
81
82<ul><li><h1>Popular Articles</h1></li>
83<li><a href="https://support.journey.travel/portal/en/kb/articles/ecommerce-platform-cancellations" rel="noopener" target="_blank" ><h2>Ecommerce Platform - Cancellations</h2></a><div><span>Managing Online Cancellations ⏱ Estimated time: 10 minutes ? Role: Reservations Managers, Front Office Managers, Spa Managers, Finance Teams What you&#39;ll learn: How the Consumer Cancellation Feature empowers guests to manage bookings. The system ...</span></div></li>
84<li><a href="https://support.journey.travel/portal/en/kb/articles/ecommerce-platform-imports" rel="noopener" target="_blank" ><h2>Ecommerce Platform - Imports</h2></a><div><span>Imports (Spa and Rooms) ⏱ Estimated time: 3 minutes ? Role: Revenue Managers, Spa Managers, Ecommerce Administrators What you&#39;ll learn: How to manually trigger an import to sync your PMS or Spa system with the storefront. Understanding what data is ...</span></div></li>
85<li><a href="https://support.journey.travel/portal/en/kb/articles/signing-up-for-the-help-centre" rel="noopener" target="_blank" ><h2>How to Sign Up for the Journey Support Centre</h2></a><div><span>⏱️ Estimated time: 5 minutes ? Role: All Platform Users What you&#39;ll learn How to register for a Journey Help Centre account. How to complete your profile setup to streamline future support requests. How to track and manage your support tickets. When ...</span></div></li>
86<li><a href="https://support.journey.travel/portal/en/kb/articles/viewing-your-or-all-properties-support-tickets" rel="noopener" target="_blank" ><h2>Checking &amp; Updating Your Support Tickets</h2></a><div><span>⏱️ Estimated time: 3 minutes ? Role: All Users, Managers, and Owners The Journey Support Help Centre is a great place to find answers to your product questions, check the latest updates on your support tickets, and add additional information for our ...</span></div></li>
87<li><a href="https://support.journey.travel/portal/en/kb/articles/ecommerce-platform-in-progress-and-unconfirmed-bookings" rel="noopener" target="_blank" ><h2>Ecommerce Platform | Managing &#39;In Progress&#39; and &#39;Unconfirmed&#39; Bookings</h2></a><div><span>⏱️ Estimated time: 10 minutes ? Role: Reception Staff, Spa Administrators, Reservation Teams What you&#39;ll learn How to define and identify In Progress and Unconfirmed order statuses across different product categories. How to trace why an integration ...</span></div></li>
88</ul>
89</div> 
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