1<!DOCTYPE html> 2<html lang="en"> 3<head id="head"> 4 <meta name="viewport" content="width=device-width, initial-scale=1"/> 5 <meta charset="UTF-8"/> 6 7 <link rel="icon" type="image/png" sizes="32x32" href="/favicon/favicon-32x32.png"> 8 <link rel="icon" type="image/png" sizes="16x16" href="/favicon/favicon-16x16.png"> 9 <link rel="manifest" href="/favicon/site.webmanifest"> 10 <meta name="msapplication-TileColor" content="#ffffff"> 11 <meta name="msapplication-TileImage" content="/ms-icon-144x144.png"> 12 <meta name="theme-color" content="#ffffff"> 13 <meta name="format-detection" content="telephone=no"> 14 <meta name="color-scheme" content="only light" /> 15 16 <link rel="preconnect" href="https://fonts.googleapis.com"> 17 <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> 18 <link href="https://fonts.googleapis.com/css2?family=Figtree:ital,wght@0,300..900;1,300..900&display=swap" rel="stylesheet"> 19 <link href="https://fonts.googleapis.com/css2?family=Atkinson+Hyperlegible:ital,wght@0,400;0,700;1,400;1,700&family=Figtree:ital,wght@0,300..900;1,300..900&display=swap" rel="stylesheet"> 20 21 <link rel="stylesheet" 22 href="https://cdn.jsdelivr.net/npm/swiper@11/swiper-bundle.min.css" /> 23 24 <meta name="mobile-web-app-capable" content="yes"> 25 26 27<!-- Page Title--> 28 <title>Delivery & Parcel Insurance Australia | Parcel Protect </title> 29 <meta property="og:title" content="Delivery & Parcel Insurance Australia | Parcel Protect " /> 30 <meta property="twitter:title" content="Delivery & Parcel Insurance Australia | Parcel Protect " /> 31 32<!-- Canonical URL --> 33 <link rel="canonical" href="https://www.parcelprotect.com.au/features/delivery-insurance" /> 34 35<!-- Description --> 36 <meta name="description" content="Protect every shipment from loss, damage, or theft. 24/7 case lodgement, no excess, and nationwide coverage for Aussie businesses." /> 37 <meta name="twitter:description" content="Protect every shipment from loss, damage, or theft. 24/7 case lodgement, no excess, and nationwide coverage for Aussie businesses." /> 38 <meta name="og:description" content="Protect every shipment from loss, damage, or theft. 24/7 case lodgement, no excess, and nationwide coverage for Aussie businesses." /> 39 40<!-- Robots --> 41 42<!-- Keywords --> 43 44 45<!-- SEO schema --> 46
46<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA=" type="application/ld+json"> 47 {"@context":"https://schema.org","@type":"Organization","name":"Parcel Protect","contactPoint":{"@type":"ContactPoint","contactType":"Customer Support","telephone":"\u002B61 3 5911 8026"},"legalName":"Parcel Protect"} 48 </script>
48 49
49<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA=" type="application/ld+json"> 50 {"@context":"https://schema.org","@type":"WebSite","name":"Parcel Protect"} 51 </script>
51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 <link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/base.css?v=ioBHFHrn454l5PlCsbPWETYGSzscfGRMB902ZzcnApA" /> 67<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/faqs-widget.css?v=bomSIplzUmeDYZJcW2U3euyc-gUTWVQYc_o4RqNKFTo" /> 68<link rel="stylesheet" media="print" href="/_content/NTI.Common.UI/widgets/styles/print.css?v=KxldYf3VXm0SgFy4zw5rBeS5BpDEjPV0KvFpKH1vkYo" /> 69<link rel="stylesheet" media="screen" href="/styles/components/shared/breadcrumbs.css?v=NV0yYLKmUaSEPrrMo0N5fAGnIv25vwn_gLmUl0KkM6Q" /> 70<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/plan-inclusions.css?v=JQc5EjvgKnG7u8jeYEaKc5vBprAQFiSIhSBm0dAPLpI" /> 71<link rel="stylesheet" media="screen" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css" /> 72<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/vendors/glightbox.css?v=8mO4OMrzr6eKezZJaXnY9h6lOCz_6FoTzJt9YchwtkY" /> 73<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/highlight-panel.css?v=uoJnQq1O4U3zchKOZWHgZW--0r_voDfdwlM37ilE-JI" /> 74<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/rich-text-widget.css?v=y5LGafvx5obnlyXy_PGRssjGkIJjnbvNIN7j-8p2SUY" /> 75<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/content-block.css?v=cnOWr0RdYsB8KRxuzYQfQCTPcI3xGrSYxxKxTihrHms" /> 76<link rel="stylesheet" media="screen" href="/styles/components/widgets/comparison-module.css?v=oMgLzWIcJS1Frq7wrJR8_plrgbjbl3r2u_8ACUSCR9c" /> 77<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/grid-cards.css?v=7TJxu_uMEXghEn48V81r_MyCfJjquATeRmJepRWxvnY" /> 78<link rel="stylesheet" media="screen" href="/_content/NTI.Common.UI/widgets/styles/widgets/cta-cards.css?v=fENykqFeZ7_jamMPHq_NxcJBwiQLJNBnpGOkmILGKgo" /> 79<link rel="stylesheet" media="screen" href="/styles/styles.css?v=vMDctiL1qo10Lk08A79IpkGm8zB4HI4hN_aWz9n-zfQ" /> 80<link rel="stylesheet" media="screen" href="/styles/components/core/cookies.css?v=u49i1nhpkI5UaM-o7XHV-joS7iQmI-TxUVF06xn9nOM" /> 81<link rel="stylesheet" media="screen" href="/styles/components/core/header.css?v=hHOeeEjMq-3UQlDPQb693BaASWXczdDUHy9aSeRQwZA" /> 82<link rel="stylesheet" media="screen" href="/styles/components/core/unsupported-browser.css?v=Q3ZJAZP3QdhOgfMiwp9N8veBO79r3jELqB7lRzZ-Rfw" /> 83<link rel="stylesheet" media="screen" href="/styles/components/core/footer.css?v=2sLDJaku3ESmd7uMzaxm9RQMBYAL9KzuuLEI6kTph_A" /> 84<link rel="stylesheet" media="screen" href="/styles/components/shared/alert.css?v=N9rzAYd2uSfK8eaH7Un1cNre4H5MPRvw0Efg5aSc-n4" /> 85<link rel="stylesheet" media="screen" href="/styles/components/shared/page-banner.css?v=iwdK-YY1qNfY-0lNpCy7gZjBNKzzHL_UwgEhKCegHAo" /> 86<link rel="stylesheet" media="print" href="/styles/print.css?v=raLu1Az2kudKLcwIn50-_EJfMd2RiB8-cEZzPrDM5Ls" /> 87 88 89 90 <!-- Varify.io® code for Parcelproject.com.au--> 91
91<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA="> 92 window.varify = window.varify || {}; 93 window.varify.iid = 6366; 94 </script>
94 95
95<script src="https://app.varify.io/varify.js" nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA="></script>
95 96 97 98 99 100 <!-- Google Tag Manager --> 101
101<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA=">
vendor: 397 bytes, lines 101-106
101 102 (function(w,d,s,l,i){w[l] = w[l] ||[];w[l].push({'gtm.start': 103 new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], 104 j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 105 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); 106 })(window,document,'script','dataLayer', '
106GTM-NRWBG6S4
vendor: 13 bytes, lines 106-107
106'); 107
107</script>
107 108 <!-- End Google Tag Manager --> 109 110</head> 111<body class="nti-parcel-protect"> 112 <a class="c-btn c-btn--skip-to" href="#navigation" role="button" tabindex="0" data-skip-to-button>Skip to main 113 navigation</a> 114 <a class="c-btn c-btn--skip-to" href="#content" role="button" tabindex="0" data-skip-to-button>Skip to main content</a> 115 116 117 <!-- Google Tag Manager (noscript) -->
vendor: 74 bytes, lines 117-118
117 118 <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=
118GTM-NRWBG6S4
vendor: 89 bytes, lines 118-119
118" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> 119
119<!-- End Google Tag Manager (noscript) --> 120 121 122 <div class="l-site"> 123 124 125 126 127 128 129 130 131<header class="l-component__content l-site-header h-header h-header--sticky" data-header> 132 <div class="h-wrapper l-component__content"> 133 <a href="/" class="h-logo"> 134 <svg class="h-logo__image" aria-label="Parcel Protect Logo" xmlns="http://www.w3.org/2000/svg" width="231" height="56" viewBox="0 0 231 56" fill="none"> 135 <path d="M41.4797 16.791H35.5308C35.5308 14.4452 34.7957 12.2079 33.4021 10.3367C31.3454 7.56158 28.1884 5.97062 24.7471 5.97062C21.6847 5.97062 18.7577 7.28588 16.7101 9.5774C14.9376 11.5616 13.9634 14.1288 13.9634 16.7955H8.01453C8.01453 12.6554 9.52993 8.67797 12.2811 5.59548C15.4517 2.03842 19.9979 0 24.7471 0C30.0104 0 35.0257 2.53107 38.1738 6.77062C40.3386 9.68136 41.4797 13.148 41.4797 16.7955V16.791Z" fill="#000437" /> 136 <path d="M7.74841 39.8057V48.3706L0 44.922V36.33L7.74841 39.8057Z" fill="#000437" /> 137 <path d="M41.7458 19.8689V28.8497C36.8117 31.1729 30.9215 32.4474 24.7471 32.4474C18.5727 32.4474 12.678 31.1729 7.74841 28.8497V19.8689C12.033 22.8745 18.2435 24.6327 24.7471 24.6327C31.2507 24.6327 37.4612 22.8745 41.7458 19.8689Z" fill="#3B38FF" /> 138 <path d="M49.4942 17.9977V36.5243L41.7458 39.9412V19.9186C42.2103 19.5977 42.6478 19.2633 43.0627 18.9107L44.1452 17.9977H49.4942Z" fill="#15E5E5" /> 139 <path d="M49.4942 36.5288V44.922L41.7458 48.3706V39.9458L49.4942 36.5288Z" fill="#000437" /> 140 <path d="M41.7458 39.9368V48.4068L24.7471 56L7.74841 48.4068V39.8735L24.7471 47.4622L41.7458 39.9368Z" fill="#FF02FF" /> 141 <path d="M7.74841 19.9186V39.8102L0 36.3254V17.9977H5.34451L6.42694 18.9107C6.84187 19.2633 7.28386 19.5977 7.7439 19.9186H7.74841Z" fill="#15E5E5" /> 142 <path d="M68.0308 37.0667C66.8492 37.0667 65.8209 36.8045 64.9459 36.2803C64.0709 35.756 63.3854 35.0464 62.8893 34.1469V42.8746H59.0647V21.7808H62.4067V24.3571C62.9614 23.4803 63.674 22.7887 64.549 22.2825C65.424 21.7763 66.4343 21.5232 67.5753 21.5232C68.5856 21.5232 69.5192 21.7266 70.3761 22.1379C71.233 22.5492 71.9727 23.1006 72.5906 23.7966C73.2085 24.4927 73.6956 25.3153 74.0474 26.2599C74.3991 27.2045 74.575 28.2034 74.575 29.252C74.575 30.3006 74.4127 31.3627 74.0879 32.3164C73.7632 33.2701 73.3122 34.1017 72.7304 34.8068C72.1486 35.5119 71.4585 36.0678 70.6602 36.4656C69.862 36.8678 68.987 37.0667 68.0308 37.0667ZM66.7455 33.8034C67.3137 33.8034 67.8459 33.6814 68.3285 33.4328C68.8156 33.1842 69.226 32.8497 69.5733 32.4339C69.9161 32.0136 70.1822 31.5255 70.3716 30.974C70.561 30.4181 70.6557 29.8486 70.6557 29.2565C70.6557 28.6283 70.552 28.0407 70.34 27.4983C70.1281 26.956 69.8394 26.4814 69.4696 26.0791C69.0997 25.6769 68.6577 25.365 68.1571 25.1345C67.652 24.904 67.1063 24.791 66.5154 24.791C66.1546 24.791 65.7803 24.8543 65.4014 24.9763C65.0226 25.0983 64.6663 25.2791 64.3461 25.5051C64.0213 25.7356 63.7327 26.0023 63.4756 26.3051C63.2185 26.6125 63.0246 26.9469 62.8893 27.3085V30.8294C63.2321 31.6882 63.7552 32.3978 64.4588 32.9627C65.1624 33.5277 65.9246 33.8079 66.7455 33.8079V33.8034Z" fill="#000437" /> 143 <path d="M80.1676 37.0667C79.446 37.0667 78.7694 36.9447 78.138 36.7096C77.5111 36.4701 76.9654 36.1356 76.5099 35.7108C76.0498 35.2814 75.6935 34.7797 75.4365 34.2102C75.1794 33.6362 75.0531 33.0079 75.0531 32.3209C75.0531 31.6339 75.211 30.9605 75.5267 30.3593C75.8424 29.7582 76.2799 29.2475 76.8391 28.8271C77.3984 28.4068 78.0704 28.0769 78.8551 27.8418C79.6354 27.6023 80.4923 27.4848 81.4259 27.4848C82.0934 27.4848 82.7429 27.5435 83.3833 27.6565C84.0192 27.7695 84.5875 27.9322 85.0836 28.1447V27.2859C85.0836 26.2961 84.804 25.5277 84.2402 24.9944C83.6765 24.461 82.8466 24.1944 81.7416 24.1944C80.9433 24.1944 80.1586 24.339 79.4009 24.6237C78.6432 24.9085 77.8584 25.3288 77.0601 25.8848L75.892 23.4531C77.8178 22.174 79.8925 21.5367 82.1205 21.5367C84.3485 21.5367 85.9451 22.0656 87.1357 23.1232C88.3264 24.1808 88.9218 25.713 88.9218 27.7153V32.3797C88.9218 32.7819 88.9939 33.0667 89.1337 33.2384C89.2781 33.4102 89.5081 33.5051 89.8328 33.5232V36.7865C89.1879 36.9221 88.6241 36.9853 88.146 36.9853C87.4244 36.9853 86.8651 36.8226 86.4728 36.4972C86.0804 36.1718 85.8413 35.7424 85.7466 35.2091L85.6609 34.3774C84.9934 35.2543 84.1861 35.9232 83.2345 36.3797C82.2828 36.8362 81.2636 37.0667 80.1766 37.0667H80.1676ZM81.2545 34.2599C81.8995 34.2599 82.5174 34.1469 83.0992 33.9164C83.681 33.6859 84.132 33.3831 84.4567 32.9989C84.8762 32.6735 85.0836 32.3119 85.0836 31.9096V30.1921C84.6281 30.0204 84.132 29.8848 83.5998 29.7763C83.0676 29.6723 82.5535 29.6181 82.0573 29.6181C81.0651 29.6181 80.2578 29.8441 79.6309 30.2915C78.9995 30.739 78.6883 31.3085 78.6883 31.9955C78.6883 32.6418 78.9363 33.1842 79.4324 33.6136C79.9286 34.043 80.5374 34.2599 81.259 34.2599H81.2545Z" fill="#000437" /> 144 <path d="M100.305 25.1028C99.1417 25.1209 98.1044 25.3469 97.1933 25.7763C96.2778 26.2056 95.6238 26.852 95.2224 27.7062V36.7819H91.3933V21.7853H94.9067V24.9898C95.1728 24.4746 95.4885 24.0135 95.8493 23.6022C96.2101 23.1909 96.6025 22.8339 97.022 22.5265C97.4414 22.2192 97.8654 21.9887 98.2938 21.826C98.7223 21.6633 99.1372 21.5819 99.5386 21.5819H100.012C100.116 21.5819 100.215 21.5909 100.31 21.609V25.1028H100.305Z" fill="#000437" /> 145 <path d="M99.6739 29.2791C99.6739 28.2305 99.8543 27.2361 100.215 26.3051C100.576 25.3695 101.099 24.5514 101.785 23.8418C102.47 23.1367 103.3 22.5717 104.27 22.1514C105.239 21.731 106.335 21.5186 107.553 21.5186C109.19 21.5186 110.584 21.8712 111.739 22.5762C112.889 23.2813 113.75 24.2079 114.323 25.3514L110.579 26.4949C110.255 25.939 109.826 25.5186 109.294 25.2203C108.762 24.9265 108.171 24.7774 107.526 24.7774C106.976 24.7774 106.462 24.8858 105.984 25.1073C105.51 25.3288 105.095 25.
1456316 104.739 26.0248C104.387 26.4181 104.112 26.8881 103.909 27.444C103.711 27.9955 103.607 28.6101 103.607 29.2745C103.607 29.939 103.711 30.5536 103.922 31.1051C104.13 31.661 104.414 32.1356 104.766 32.5378C105.118 32.9401 105.533 33.2474 106.011 33.4689C106.484 33.6858 106.989 33.7988 107.526 33.7988C108.212 33.7988 108.843 33.6271 109.425 33.2836C110.007 32.9401 110.408 32.5197 110.638 32.0226L114.381 33.1661C113.867 34.3096 113.019 35.2452 111.838 35.9729C110.656 36.696 109.24 37.0621 107.58 37.0621C106.362 37.0621 105.267 36.8497 104.297 36.4339C103.327 36.0135 102.497 35.4486 101.812 34.7299C101.126 34.0113 100.599 33.1842 100.224 32.2395C99.8543 31.2949 99.6694 30.3096 99.6694 29.2791H99.6739Z" fill="#000437" /> 146 <path d="M122.441 37.0667C121.241 37.0667 120.154 36.8633 119.185 36.452C118.215 36.0407 117.385 35.4848 116.7 34.7752C116.014 34.0701 115.486 33.2475 115.117 32.3119C114.747 31.3763 114.562 30.3955 114.562 29.365C114.562 28.3345 114.742 27.2904 115.103 26.3458C115.464 25.4012 115.987 24.574 116.673 23.8554C117.358 23.1413 118.193 22.5718 119.171 22.1514C120.15 21.7311 121.25 21.5232 122.468 21.5232C123.686 21.5232 124.777 21.7356 125.738 22.1514C126.699 22.5718 127.519 23.1368 128.196 23.8418C128.873 24.5469 129.387 25.3695 129.738 26.3051C130.09 27.2407 130.266 28.2125 130.266 29.2249C130.266 29.4735 130.262 29.713 130.253 29.939C130.244 30.1695 130.221 30.3594 130.18 30.513H118.612C118.671 31.1051 118.81 31.6294 119.04 32.0859C119.27 32.5424 119.564 32.9356 119.924 33.261C120.285 33.5865 120.696 33.8305 121.151 34.0068C121.607 34.1786 122.085 34.2644 122.581 34.2644C123.343 34.2644 124.06 34.0791 124.737 33.704C125.413 33.3334 125.873 32.8407 126.121 32.2305L129.405 33.1481C128.855 34.2916 127.971 35.2317 126.762 35.9684C125.553 36.7051 124.11 37.0712 122.437 37.0712L122.441 37.0667ZM126.324 28.0226C126.23 26.8972 125.815 25.9933 125.08 25.3198C124.344 24.6418 123.456 24.3029 122.41 24.3029C121.895 24.3029 121.413 24.3932 120.966 24.574C120.52 24.7548 120.123 25.0079 119.78 25.3334C119.437 25.6588 119.158 26.0475 118.937 26.5085C118.72 26.965 118.589 27.4712 118.553 28.0271H126.324V28.0226Z" fill="#000437" /> 147 <path d="M131.493 15.887H135.322V31.9729C135.322 32.5288 135.457 32.9582 135.723 33.261C135.99 33.5684 136.368 33.7175 136.864 33.7175C137.095 33.7175 137.343 33.6814 137.622 33.6045C137.897 33.5277 138.159 33.4328 138.407 33.3198L138.921 36.2396C138.407 36.4882 137.807 36.678 137.122 36.8136C136.436 36.9492 135.818 37.0124 135.263 37.0124C134.064 37.0124 133.135 36.6915 132.481 36.0543C131.822 35.417 131.497 34.504 131.497 33.3198V15.887H131.493Z" fill="#000437" /> 148 <path d="M148.167 37.1752C146.985 37.1752 145.957 36.913 145.082 36.3887C144.207 35.8644 143.521 35.1548 143.025 34.2554V42.9831H139.201V21.8893H142.543V24.4656C143.093 23.5887 143.81 22.8972 144.685 22.391C145.56 21.8848 146.57 21.6317 147.711 21.6317C148.722 21.6317 149.655 21.835 150.512 22.2463C151.369 22.6576 152.109 23.2091 152.727 23.9051C153.345 24.6011 153.832 25.4237 154.183 26.3684C154.535 27.313 154.711 28.3119 154.711 29.3605C154.711 30.4091 154.549 31.4712 154.224 32.4249C153.899 33.3785 153.448 34.2102 152.866 34.9153C152.285 35.6204 151.595 36.1763 150.796 36.574C149.998 36.9763 149.123 37.1752 148.167 37.1752ZM146.886 33.9119C147.459 33.9119 147.986 33.7898 148.469 33.5413C148.956 33.2927 149.367 32.9582 149.714 32.5424C150.057 32.122 150.323 31.6339 150.512 31.0825C150.702 30.5266 150.796 29.9571 150.796 29.365C150.796 28.7367 150.693 28.1492 150.481 27.6068C150.269 27.0644 149.98 26.5898 149.61 26.1876C149.24 25.7853 148.798 25.4735 148.298 25.243C147.793 25.0124 147.247 24.8994 146.656 24.8994C146.295 24.8994 145.921 24.9627 145.542 25.0848C145.163 25.2068 144.807 25.3876 144.487 25.6136C144.162 25.8441 143.873 26.1107 143.616 26.4136C143.359 26.7209 143.165 27.0554 143.03 27.417V30.9379C143.373 31.7966 143.896 32.5062 144.599 33.0712C145.303 33.6362 146.065 33.9164 146.886 33.9164V33.9119Z" fill="#000437" /> 149 <path d="M165.134 25.2113C163.97 25.2294 162.933 25.4553 162.022 25.8847C161.106 26.3141 160.452 26.9604 160.051 27.8147V36.8904H156.222V21.8938H159.735V25.0983
149C160.001 24.583 160.317 24.122 160.678 23.7107C161.039 23.2994 161.431 22.9423 161.846 22.635C162.266 22.3277 162.69 22.0971 163.118 21.9344C163.546 21.7717 163.961 21.6904 164.363 21.6904H164.836C164.94 21.6904 165.039 21.6994 165.134 21.7175V25.2113Z" fill="#000437" /> 150 <path d="M172.359 37.1752C171.142 37.1752 170.046 36.9627 169.076 36.5424C168.106 36.122 167.281 35.5571 166.604 34.8384C165.928 34.1243 165.409 33.2972 165.048 32.3616C164.688 31.426 164.507 30.4452 164.507 29.4147C164.507 28.3842 164.688 27.3718 165.048 26.4407C165.409 25.5051 165.928 24.6825 166.604 23.9639C167.281 23.2497 168.102 22.6802 169.076 22.2599C170.046 21.8396 171.142 21.6317 172.359 21.6317C173.577 21.6317 174.668 21.8441 175.629 22.2599C176.59 22.6802 177.411 23.2452 178.087 23.9639C178.764 24.678 179.282 25.5051 179.643 26.4407C180.004 27.3763 180.184 28.3706 180.184 29.4147C180.184 30.4588 180.004 31.4305 179.643 32.3616C179.282 33.2972 178.768 34.1198 178.101 34.8384C177.433 35.5526 176.617 36.122 175.643 36.5424C174.673 36.9627 173.577 37.1752 172.359 37.1752ZM168.449 29.4192C168.449 30.0881 168.548 30.6938 168.751 31.2362C168.954 31.7785 169.229 32.2531 169.581 32.6509C169.933 33.0531 170.348 33.3605 170.826 33.5819C171.299 33.7989 171.814 33.9119 172.368 33.9119C172.923 33.9119 173.433 33.8034 173.911 33.5819C174.389 33.3605 174.799 33.0531 175.156 32.6509C175.507 32.2486 175.782 31.774 175.985 31.2181C176.184 30.6622 176.288 30.0565 176.288 29.3876C176.288 28.7187 176.188 28.1356 175.985 27.5842C175.782 27.0283 175.507 26.5537 175.156 26.1514C174.804 25.7492 174.389 25.4418 173.911 25.2204C173.437 25.0034 172.919 24.8904 172.368 24.8904C171.818 24.8904 171.304 25.0034 170.826 25.2339C170.348 25.4644 169.933 25.7763 169.581 26.1785C169.229 26.5808 168.954 27.0554 168.751 27.6113C168.553 28.1672 168.449 28.7639 168.449 29.4147" fill="#000437" /> 151 <path d="M190.44 36.1175C189.926 36.348 189.299 36.574 188.555 36.8045C187.811 37.035 187.031 37.148 186.214 37.148C185.682 37.148 185.182 37.0802 184.717 36.9492C184.252 36.8136 183.842 36.6011 183.49 36.3028C183.138 36.0091 182.859 35.6249 182.647 35.1593C182.435 34.6938 182.331 34.1243 182.331 33.4554V24.8407H180.36V21.8938H182.331V17.026H186.16V21.8938H189.304V24.8407H186.16V32.1672C186.16 32.7006 186.3 33.0802 186.575 33.2972C186.85 33.5187 187.189 33.6271 187.59 33.6271C187.991 33.6271 188.379 33.5593 188.763 33.4283C189.146 33.2927 189.448 33.1797 189.678 33.0848L190.449 36.1175H190.44Z" fill="#000437" /> 152 <path d="M197.927 37.1752C196.727 37.1752 195.641 36.9718 194.671 36.5605C193.701 36.1492 192.871 35.5932 192.186 34.8836C191.5 34.1785 190.973 33.3559 190.603 32.4204C190.233 31.4848 190.048 30.504 190.048 29.4735C190.048 28.443 190.228 27.3989 190.589 26.4543C190.95 25.5096 191.473 24.6825 192.159 23.9639C192.844 23.2497 193.679 22.6802 194.657 22.2599C195.636 21.8396 196.737 21.6317 197.954 21.6317C199.172 21.6317 200.263 21.8441 201.224 22.2599C202.185 22.6802 203.006 23.2452 203.682 23.9503C204.359 24.6554 204.873 25.478 205.225 26.4136C205.576 27.3492 205.752 28.3209 205.752 29.3333C205.752 29.5819 205.748 29.8215 205.739 30.0475C205.73 30.278 205.707 30.4678 205.667 30.6215H194.098C194.157 31.2136 194.297 31.7379 194.527 32.1944C194.757 32.6509 195.05 33.0441 195.411 33.3695C195.771 33.6949 196.182 33.939 196.637 34.1153C197.093 34.287 197.571 34.3729 198.067 34.3729C198.829 34.3729 199.546 34.1876 200.223 33.8124C200.899 33.4418 201.359 32.9492 201.607 32.339L204.891 33.2565C204.341 34.4 203.457 35.3401 202.248 36.0768C201.039 36.8136 199.596 37.1797 197.923 37.1797L197.927 37.1752ZM201.81 28.1311C201.716 27.0057 201.301 26.1017 200.566 25.4283C199.83 24.7503 198.942 24.4113 197.896 24.4113C197.381 24.4113 196.899 24.5017 196.452 24.6825C196.006 24.8633 195.609 25.1164 195.266 25.4418C194.923 25.7672 194.644 26.1559 194.423 26.617C194.206 27.0735 194.076 27.5797 194.039 28.1356H201.81V28.1311Z" fill="#000437" /> 153 <path d="M206.063 29.3921C206.063 28.3435 206.244 27.3492 206.605 26.4181C206.965 25.4825 207.489 24.6644 208.174 23.9548C208.86 23.2497 209.69 22.6848 210.659 22.2644C211.629 21.8441 212.725 21.6317 213.943 21.6317C215.58 21.6317 216.973 21.9842 218.128 22.6893C219.278 23.3944 220.14 24.3209 220.712 25.4644L216.969 26.6079C216.644 26.052 216.216 25.6317 215.684 25.3333C215.151 25.0396 214.561 24.8904 213.916 24.8904C213.365 24.8904 212.851 24.9989 212.373 25.2204C211.895 25.4418 211.485 25.7446 211.128 26.1379C210.777 26.5311 210.501 27.0011 210.298 27.5571C210.1 28.1085 209.996 28.7232 209.996 29.3876C209.996 30.052 210.1 30.6667 210.312 31.2181C210.519 31.774 210.804 32.2486 211.155 32.6509C211.507 33.0531 211.922 33.3605 212.4 33.5819C212.874 33.7989 213.379 33.9119 213.916 33.9119C214.601 33.9119 215.233 33.7401 215.814 33.3966C216.396 33.0531 216.798 32.6328 217.028 32.1356L220.771 33.2791C220.257 34.4226 219.409 35.3582 218.227 36.0859C217.046 36.8091 215.629 37.1752 213.97 37.1752C212.752 37.1752 211.656 36.9627 210.686 36.5469C209.717 36.1266 208.887 35.5616 208.201 34.843C207.516 34.1243 206.988 33.2972 206.614 32.3526C206.244 31.4079 206.059 30.4226 206.059 29.3921H206.063Z" fill="#000437" /> 154 <path d="M231 36.1175C230.486 36.348 229.859 36.574 229.115 36.8045C228.371 37.035 227.59 37.148 226.774 37.148C226.242 37.148 225.741 37.0802 225.277 36.9492C224.812 36.8136 224.402 36.6011 224.05 36.3028C223.698 36.0091 223.418 35.6249 223.207 35.1593C222.995 34.6938 222.891 34.1243 222.891 33.4554V24.8407H220.92V21.8938H222.891V17.026H226.72V21.8938H229.863V24.8407H226.72V32.1672C226.72 32.7006 226.86 33.0802 227.135 33.2972C227.41 33.5187 227.748 33.6271 228.15 33.6271C228.551 33.6271 228.939 33.5593 229.322 33.4283C229.706 33.2927 230.008 33.1797 230.238 33.0848L231.009 36.1175H231Z" fill="#000437" /> 155 </svg> 156 </a> 157 <div class="h-main"> 158 <nav id="navigation" class="h-main__nav" data-nav="toggle"> 159 <ul class="h-main__nav-items" itemscope itemtype="https://schema.org/SiteNavigationElement"> 160 <li class="h-main__nav-item has-children is-active" data-nav-item> 161 <div class="h-main__nav-item__header"> 162 <div class="h-main__nav-item__header-link" itemprop="url">
163 <span itemprop="name">Features</span> 164 </div> 165 <div class="h-main__nav-item__header-toggle"> 166 <svg class="i-chevron-down h-main__nav-item__header-toggle-icon" data-nav-subitems-toggle="" aria-controls="6f49b3bd-25f3-4599-8890-1de04f68b513" aria-expanded="false" role="group" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 167 </div> 168 </div> 169 <ul class="h-main__subnav" data-nav-subitems itemscope 170 itemtype="https://schema.org/SiteNavigationElement"> 171 <li class="h-main__subnav-item is-active" itemprop="name"> 172 <a href="/features/delivery-insurance" class="h-main__subnav-item__link" 173 itemprop="url">Delivery Insurance</a> 174 </li> 175 <li class="h-main__subnav-item" itemprop="name"> 176 <a href="/features/case-management" class="h-main__subnav-item__link" 177 itemprop="url">Case Management</a> 178 </li> 179 <li class="h-main__subnav-item" itemprop="name"> 180 <a href="/features/platform-integration" class="h-main__subnav-item__link" 181 itemprop="url">Platform Integration</a> 182 </li> 183 <li class="h-main__subnav-item" itemprop="name"> 184 <a href="/features/merchant-portal" class="h-main__subnav-item__link" 185 itemprop="url">Merchant Portal</a> 186 </li> 187 </ul> 188 </li> 189 <li class="h-main__nav-item" data-nav-item> 190 <a href="/plans" class="h-main__nav-item__link" itemprop="url"> 191 <span itemprop="name">Plans</span> 192 <svg class="i-chevron-right h-main__nav-item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 193 </a> 194 </li> 195 <li class="h-main__nav-item has-children" data-nav-item> 196 <div class="h-main__nav-item__header"> 197 <div class="h-main__nav-item__header-link" itemprop="url"> 198 <span itemprop="name">Resources</span> 199 </div> 200 <div class="h-main__nav-item__header-toggle"> 201 <svg class="i-chevron-down h-main__nav-item__header-toggle-icon" data-nav-subitems-toggle="" aria-controls="a9031945-a8ae-4441-abf6-64029c12317f" aria-expanded="false" role="group" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 202 </div> 203 </div> 204 <ul class="h-main__subnav" data-nav-subitems itemscope 205 itemtype="https://schema.org/SiteNavigationElement"> 206 <li class="h-main__subnav-item" itemprop="name"> 207 <a href="/resources/blog" class="h-main__subnav-item__link" 208 itemprop="url">News and Updates</a> 209 </li> 210 <li class="h-main__subnav-item" itemprop="name"> 211 <a href="/resources/guides" class="h-main__subnav-item__link" 212 itemprop="url">User Guides</a> 213 </li> 214 </ul> 215 </li> 216 <li class="h-main__nav-item" data-nav-item> 217 <a href="/contact-us" class="h-main__nav-item__link" itemprop="url">
218 <span itemprop="name">Contact</span> 219 <svg class="i-chevron-right h-main__nav-item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 220 </a> 221 </li> 222 </ul> 223 <div class="h-main__nav-actions" itemscope itemtype="https://schema.org/SiteNavigationElement"> 224 <a href="https://merchant.parcelprotect.com.au/" class="h-main__nav-login" itemprop="url"> 225 <span itemprop="name">Partner Login</span> 226 <div class="h-main__nav-login__icon-container"> 227 <svg class="i-profile-outline h-main__nav-login__icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-profile-outline"></use></svg> 228 </div> 229 </a> 230 <a href="/get-the-app" class="c-btn c-contact-us__btn" 231 target="_blank" 232 rel="noopener noreferrer"> 233 Get the app 234 </a> 235 <a href="/book-a-demo" class="c-btn c-btn c-btn--secondary" 236 target="_blank" 237 rel="noopener noreferrer"> 238 Book a demo 239 </a> 240 241 </div> 242 </nav> 243 </div> 244 <div class="h-mobile-actions"> 245 <div class="h-main__nav-actions__mobile" itemscope itemtype="https://schema.org/SiteNavigationElement"> 246 <a href="https://merchant.parcelprotect.com.au/" class="h-main__nav-login" itemprop="url"> 247 <span itemprop="name">Partner Login</span> 248 <div class="h-main__nav-login__icon-container"> 249 <svg class="i-profile-outline h-main__nav-login__icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-profile-outline"></use></svg> 250 </div> 251 </a> 252 <a href="/get-the-app" class="c-btn" 253 target="_blank" 254 rel="noopener noreferrer"> 255 Get the app 256 </a> 257 <a href="/book-a-demo" class="c-btn c-btn--secondary" 258 target="_blank" 259 rel="noopener noreferrer"> 260 Book a demo 261 </a> 262 </div> 263 <div class="h-mobile-trigger" id="mobile-btn" data-nav-mobile> 264 <svg class="i-menu h-mobile-trigger__icon h-mobile-trigger__icon--menu" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-menu"></use></svg> 265 <svg class="i-close-lrg h-mobile-trigger__icon h-mobile-trigger__icon--close" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-close-lrg"></use></svg> 266 </div> 267 <div class="h-mobile-overlay"></div> 268 </div> 269 </div> 270</header> 271 272 273 274 275 <main id="content" class="l-site__main"> 276 277 278 279 280 281 282 283<div 284 class="l-component c-page-banner 285 c-page-banner--default 286 287 288 289 290 c-page-banner__text--right 291 c-page-banner--bg-white 292 c-page-banner--align-bottom" 293 294> 295 <div class="c-page-banner__bg"><span class="c-page-banner__bg-shape"></span></div> 296 <div class="l-component__content c-breadcrumbs__wrapper"> 297 298 299 300 301 <div class="c-breadcrumbs"> 302 <nav class="c-breadcrumbs__inner"> 303 <ul class="c-breadcrumbs__items" itemscope itemtype="https://schema.org/BreadcrumbList"> 304 <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> 305 <a href="/" class="c-breadcrumbs__item-link" itemprop="item">
306 <span itemprop="name" class="c-breadcrumbs__item-link"> 307 Home 308 </span> 309 <svg class="i-chevron-right c-breadcrumbs__item-chevron" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 310 </a> 311 <meta itemprop="position" content="1"> 312 </li> 313 <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> 314 <span class="c-breadcrumbs__item-text" itemprop="name">Features</span> 315 <meta itemprop="position" content="2"> 316 <svg class="i-chevron-right c-breadcrumbs__item-chevron" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 317 </li> 318 <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> 319 <span class="c-breadcrumbs__item-text" itemprop="name">Delivery Insurance</span> 320 <meta itemprop="position" content="3"> 321 </li> 322 </ul> 323 </nav> 324 </div> 325 326 </div> 327 328 <div class="c-page-banner__inner l-component__content"> 329 <div class="c-page-banner__content-wrapper"> 330 <div class="c-page-banner__content"> 331 <h1 class="c-page-banner__heading c-page-banner__heading--regular"><span>Delivery insurance made for eCommerce businesses </span></h1> 332 <div class="c-page-banner__text"> 333 <p data-pasted="true">Traditional courier warranties and freight insurance havenât kept pace with eCommerce. Parcel Protect provides genuine coverage built for online retail, easy to set up, simple to manage, and charged only on what you ship. </p> 334 </div> 335 <div class="c-page-banner__ctas"> 336 <a class="c-btn c-btn--xlge c-btn--primary" href="/get-the-app">Get the app</a> 337 <a class="c-btn c-btn--secondary c-btn--xlge " href="/book-a-demo">Book a demo</a> 338 </div> 339 </div> 340 </div> 341 <picture anchor="center" class="c-page-banner__image c-page-banner__image--desktop c-page-banner__image--side 342 c-page-banner__text--right 343 c-page-banner__image--large"><source srcset="/pimg/332e284d-6490-43ad-a6df-469e03fbb347/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v12.png?rxy=0.49750415973377704%2c0.4784&format=webp&width=645&height=645&quality=100&rmode=crop&d=-707024307" type="image/webp"><img alt="Page banner" height="645" loading="lazy" src="/pimg/332e284d-6490-43ad-a6df-469e03fbb347/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v12.png?rxy=0.49750415973377704%2c0.4784&format=png&width=645&height=645&quality=100&rmode=crop&d=-707024307" width="645"></picture> 344 345 </div> 346 347</div> 348 349 350 351 352 353 354 355 356<div class="section"> 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373<div id="" class="w-component w-plan-inclusions w-bg-white w-plan-inclusions--1 nti-parcel-protect"> 374 <div class="w-component__content"> 375 <div class="w-plan-inclusions__inner"> 376 <div class="w-plan-inclusions__main w-plan-inclusions__main--two-col"> 377 <h2 class="w-plan-inclusions__main-title">Don’t settle for second-rate delivery protection</h2> 378 <div class="w-plan-inclusions__main-summary w-editable-text"><p data-pasted="true"><strong>You know what they say about assumptions... </strong></p><p>Parcel Protect gives you over and above what parcel services and couriers offer. More than just insurance, itâs a solution that keeps your customers happy, saves you time, money and a whole lot of hassle. </p></div> 379 </div> 380 381 <div class="w-plan-inclusions__card w-card-light"> 382 <h3 class="w-plan-inclusions__card-title w-plan-inclusions__card-title--blue"> 383 <i class="fa-regular fa-box-circle-check w-plan-inclusions__card-title__icon w-plan-inclusions__card-title__icon--blue"></i> 384 Stop and ask yourself “Do my couriers and parcel services offer me this?” 385 </h3> 386 <div class="w-plan-inclusions__card-bottom w-plan-inclusions__card-bottom__icon--blue"> 387 <ul><li class="e-paragraph--tick">Cover for lost, damaged, and stolen deliveries</li><li class="e-paragraph--tick">Automatic replacement from your store or refund (up to $10,000 per item)</li><li class="e-paragraph--tick">Issues resolved fast - hours, not weeks</li><li class="e-paragraph--tick">Claims management and customer service handled on your behalf</li><li class="e-paragraph--tick">Admin time and hassle taken off your plate</li></ul> 388 <a href="/get-the-app" target="_self" class="c-btn w-plan-inclusions__card-button c-btn--secondary "> 389 Get the app 390 </a> 391 </div> 392 </div> 393 </div> 394 </div> 395</div> 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420<div id="" class="w-component nti-parcel-protect w-bg-dark-purple w-component--spacing w-highlight-panel w-highlight-panel--reversed 421 422 423 w-highlight-panel--edge"> 424 425 426 <div 427 class="w-highlight-panel__inner w-component__content w-component__page-width w-bg-dark-purple"> 428 429 <div class="w-highlight-panel__wrapper w-highlight-panel__wrapper--page w-bg-dark-purple"> 430 431 <div class="w-highlight-panel__side"> 432 <picture class="w-highlight-panel__image "><source srcset="/pimg/87784b4e-3122-41e1-855b-9c25204d67d7/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v17.png?rxy=0.49750415973377704%2c0.4784&format=webp&width=1200&height=1248&rmode=crop&d=2113504117" type="image/webp"><img alt="3 villains with copy" height="1248" loading="lazy" src="/pimg/87784b4e-3122-41e1-855b-9c25204d67d7/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v17.png?rxy=0.49750415973377704%2c0.4784&format=png&width=1200&height=1248&rmode=crop&d=2113504117" width="1200"></picture> 433 <!-- If video url is present --> 434 </div> 435 436 <div class="w-highlight-panel__content"> 437 <h2 id="in-page-nav-anchor-7fc59b45-d346-46f7-bbd3-589d43cffb50" class="w-highlight-panel__main-title">
437Comprehensive Delivery Insurance</h2> 438 <div class="w-highlight-panel__main-text w-editable-text"> 439 <h3>Delivery protection to shield your orders from the delivery villains. </h3><ul><li>Cover for accidental loss, damage, or theft </li><li>Up to $10,000 protection per item </li><li>Claims handled by professional insurance specialists </li><li>24/7 case lodgement & order resupply </li><li>No excess payable </li><li>Australia-wide coverage </li><li>Full-value protection including freight and taxes </li></ul><p>Weâre backed by <strong>NTI</strong>, Australiaâs transport and logistics insurance specialists with more than 50 years of experience in the industry. </p> 440 </div> 441 <div class="w-highlight-panel__main-button-wrapper"> 442 <a href="/get-the-app" 443 target="_self" 444 class="c-btn"> 445 Get the app 446 </a> 447 <a href="/policy-wording" 448 target="_self" 449 class="c-btn c-btn--secondary"> 450 Learn more 451 </a> 452 453 454 </div> 455 </div> 456 </div> 457 </div> 458 459</div> 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 <div id="" class="w-component w-component--spacing nti-parcel-protect w-bg-white"> 481 <div class="w-component__content w-content-block__inner"> 482 <div class="w-content-block__section w-content-block__section--main"> 483 <h2 class="w-content-block__title w-title w-text-color"> From claim to resupply, fast</h2> 484 </div> 485 <ul class="w-content-block__section w-content-block__section--items w-text-color w-content-block__section--1-col"> 486 <li class="w-content-block__item"> 487 <div class="w-content-block__item-inner"> 488 <h3 class="w-content-block__item-heading">A quick fix for customers and another sale for you </h3> 489<p data-pasted="true">When a claim is approved, we arrange a replacement order directly through your store. The new order follows your normal fulfilment process, ensuring a seamless experience for your customers. </p><p>This approach saves your team the time normally spent chasing up claims with couriers or issuing refunds. You make a new sale on the replacement order, maintain your reputation with customers and resolve delivery issues fast. </p><p>If a replacement isnât the preferred option, we arrange a refund on your behalf, ensuring every claim is resolved quickly and professionally. </p> </div> 490 </li> 491 </ul> 492 </div> 493 </div> 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518<div id="" class="w-component nti-parcel-protect w-bg-pink w-component--full-width w-highlight-panel 519 520w-bg-pink 521 w-highlight-panel--edge"> 522 523 524 <div 525 class="w-highlight-panel__inner w-component__content w-bg-pink"> 526 527 <div class="w-highlight-panel__wrapper "> 528 529 <div class="w-highlight-panel__side"> 530 <picture class="w-highlight-panel__image "><source srcset="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&format=webp&width=1200&height=801&rmode=crop&d=1089927677" type="image/webp"><img alt="Back of courier van" height="801" loading="lazy" src="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&format=jpeg&width=1200&height=801&rmode=crop&d=1089927677" width="1200"></picture> 531 <!-- If video url is present --> 532 </div> 533 534 <div class="w-highlight-panel__content"> 535 <h2 id="in-page-nav-anchor-f0a05d51-85e6-4894-aeca-5c21825c31c4" class="w-highlight-panel__main-title">Why parcel service and courier coverage falls short</h2> 536 <div class="w-highlight-panel__main-text w-editable-text"> 537 <p data-pasted="true">Coverage or warranties from parcel services from parcel services and couriers might sound reassuring, but when you need them, they donât always deliver. </p><ul><li data-pasted="true">You handle the customer enquiry and all the admin</li><li>Payout limits that often donât cover the order value</li><li>
537Exclusions for common issues like drops, damage, or weather</li><li>No cover for parcels lost or stolen after delivery</li><li>Claims that can take weeks to process</li></ul><p>Itâs not complete protection, and it doesnât always help your business. We give you comprehensive coverage and service designed to protect your deliveries the way you need it. </p> 538 </div> 539 <div class="w-highlight-panel__main-button-wrapper"> 540 541 542 </div> 543 </div> 544 </div> 545 </div> 546 547 <div class="w-highlight-panel__image-container"> 548 <picture class="w-highlight-panel__image--full"><source srcset="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&format=webp&width=1200&height=801&rmode=crop&d=1089927677" type="image/webp"><img alt="Back of courier van" height="801" loading="lazy" src="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&format=jpeg&width=1200&height=801&rmode=crop&d=1089927677" width="1200"></picture> 549 <!-- If video url is present --> 550 </div> 551</div> 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572<div id="" class="l-component w-comparison" data-columns="3"> 573 <div class="w-component__content"> 574 575 576 <div class="w-comparison__nav w-comparison__nav--top"> 577 <button class="c-comparison__nav-button is-disabled" data-prev> 578 Previous 579 <svg class="c-comparison__nav-button-icon" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"> 580 <rect width="32" height="32" rx="16" fill="#3B38FF" /> 581 <path d="M15.0533 16L19.7733 11.28C20.0217 11.0302 20.1611 10.6923 20.1611 10.34C20.1611 9.98777 20.0217 9.64983 19.7733 9.40001C19.6494 9.27504 19.5019 9.17585 19.3394 9.10816C19.177 9.04047 19.0027 9.00562 18.8267 9.00562C18.6507 9.00562 18.4764 9.04047 18.3139 9.10816C18.1514 9.17585 18.004 9.27504 17.88 9.40001L12.2267 15.0533C12.1017 15.1773 12.0025 15.3248 11.9348 15.4872C11.8671 15.6497 11.8323 15.824 11.8323 16C11.8323 16.176 11.8671 16.3503 11.9348 16.5128C12.0025 16.6753 12.1017 16.8227 12.2267 16.9467L17.88 22.6667C18.0046 22.7903 18.1523 22.888 18.3148 22.9544C18.4772 23.0207 18.6512 23.0544 18.8267 23.0533C19.0021 23.0544 19.1761 23.0207 19.3385 22.9544C19.501 22.888 19.6488 22.7903 19.7733 22.6667C20.0217 22.4169 20.1611 22.0789 20.1611 21.7267C20.1611 21.3744 20.0217 21.0365 19.7733 20.7867L15.0533 16Z" fill="white" /> 582 </svg> 583 </button> 584 <button class="c-comparison__nav-button" data-next> 585 Next 586 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"> 587 <rect width="32" height="32" rx="16" fill="#3B38FF" /> 588 <path d="M19.7733 15.0533L14.1199 9.40001C13.996 9.27504 13.8485 9.17585 13.686 9.10816C13.5235 9.04047 13.3493 9.00562 13.1733 9.00562C12.9972 9.00562 12.823 9.04047 12.6605 9.10816C12.498 9.17585 12.3505 9.27504 12.2266 9.40001C11.9783 9.64983 11.8389 9.98777 11.8389 10.34C11.8389 10.6923 11.9783 11.0302 12.2266 11.28L16.9466 16L12.2266 20.72C11.9783 20.9
588698 11.8389 21.3078 11.8389 21.66C11.8389 22.0123 11.9783 22.3502 12.2266 22.6C12.3512 22.7236 12.4989 22.8214 12.6614 22.8877C12.8238 22.9541 12.9978 22.9877 13.1733 22.9867C13.3487 22.9877 13.5227 22.9541 13.6851 22.8877C13.8476 22.8214 13.9953 22.7236 14.1199 22.6L19.7733 16.9467C19.8982 16.8227 19.9974 16.6753 20.0651 16.5128C20.1328 16.3503 20.1677 16.176 20.1677 16C20.1677 15.824 20.1328 15.6497 20.0651 15.4872C19.9974 15.3248 19.8982 15.1773 19.7733 15.0533Z" fill="white" /> 589 </svg> 590 </button> 591 </div> 592 <div class="w-comparison__matrix"> 593 <div class="w-comparison-heading-col"> 594 <div class="w-comparison-heading-col__section"> 595 <h3 class="w-comparison-heading-col__section-name">Service</h3> 596 <ul class="w-comparison-heading-col__section-items"> 597 598 <li class="w-comparison-heading-col__section-item" data-item-name="0">Manages the customer complaint</li> 599 <li class="w-comparison-heading-col__section-item" data-item-name="1">Manages case with the shipping provider</li> 600 <li class="w-comparison-heading-col__section-item" data-item-name="2">Repurchases goods through your store at retail price</li> 601 <li class="w-comparison-heading-col__section-item" data-item-name="3">No deadlines for reporting damage</li> 602 <li class="w-comparison-heading-col__section-item" data-item-name="4">No additional customer costs at checkout</li> 603 </ul> 604 </div> 605 <div class="w-comparison-heading-col__section"> 606 <h3 class="w-comparison-heading-col__section-name">Cover</h3> 607 <ul class="w-comparison-heading-col__section-items"> 608 609 <li class="w-comparison-heading-col__section-item" data-item-name="5">Offers accidental loss and damage</li> 610 <li class="w-comparison-heading-col__section-item" data-item-name="6">Covers any postal or parcel service</li> 611 <li class="w-comparison-heading-col__section-item" data-item-name="7">Covers Porch Piracy</li> 612 <li class="w-comparison-heading-col__section-item" data-item-name="8">Has no excess to pay</li> 613 <li class="w-comparison-heading-col__section-item" data-item-name="9">Backed by Australian Insurers</li> 614 <li class="w-comparison-heading-col__section-item" data-item-name="10">No minimum premium</li> 615 <li class="w-comparison-heading-col__section-item" data-item-name="11">Rounding value to the next $100 leading to <strong>over-insurance</strong></li> 616 </ul> 617 </div> 618 </div> 619 <div class="w-comparison-col-wrapper"> 620 <div class="w-comparison-col" data-comparison-col> 621 <div class="w-comparison-col__header"> 622 <picture class="w-comparison-col__logo"><img alt="Parcel Protect" loading="lazy" src="/getContentAsset/3201ba92-e2d6-4596-bd48-377a02de4431/d63915f9-9a4f-440c-8532-e73d2e904738/Logo.png?language=en-AU"></picture> 623 </div> 624 <div class="w-comparison-col__body"> 625 <div class="w-comparison-col__section"> 626 <h3 class="w-comparison-col__section-heading">Service</h3> 627 <div class="w-comparison-item" data-item-status="0"> 628 <p class="w-comparison-item__mobile-title">Manages the customer complaint</p> 629 <div class="w-comparison-item__icon-wrapper"> 630 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 631 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 632 </svg> 633 </div> 634 </div> 635 <div class="w-comparison-item" data-item-status="1"> 636 <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p> 637 <div class="w-comparison-item__icon-wrapper"> 638 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 639 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 640 </svg> 641 </div> 642 </div> 643 <div class="w-comparison-item" data-item-status="2"> 644 <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p> 645 <div class="w-comparison-item__icon-wrapper"> 646 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 647 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 648 </svg> 649 </div> 650 </div> 651 <div class="w-comparison-item" data-item-status="3"> 652 <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p> 653 <div class="w-comparison-item__icon-wrapper"> 654 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 655 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 656 </svg> 657 </div> 658 </div> 659 <div class="w-comparison-item" data-item-status="4"> 660 <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p> 661 <div class="w-comparison-item__icon-wrapper"> 662 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 663 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 664 </svg> 665 </div> 666 </div> 667 </div> 668 <div class="w-comparison-col__section"> 669 <h3 class="w-comparison-col__section-heading">Cover</h3> 670 <div class="w-comparison-item" data-item-status="5"> 671 <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p> 672 <div class="w-comparison-item__icon-wrapper"> 673 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 674 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 675 </svg> 676 </div> 677 </div> 678 <div class="w-comparison-item" data-item-status="6"> 679 <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p> 680 <div class="w-comparison-item__icon-wrapper"> 681 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 682 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 683 </svg> 684 </div> 685 </div> 686 <div class="w-comparison-item" data-item-status="7"> 687 <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p> 688 <div class="w-comparison-item__icon-wrapper"> 689 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 690 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 691 </svg> 692 </div> 693 </div> 694 <div class="w-comparison-item" data-item-status="8"> 695 <p class="w-comparison-item__mobile-title">Has no excess to pay</p> 696 <div class="w-comparison-item__icon-wrapper"> 697 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 698 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 699 </svg> 700 </div> 701 </div> 702 <div class="w-comparison-item" data-item-status="9"> 703 <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p> 704 <div class="w-comparison-item__icon-wrapper"> 705 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 706 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 707 </svg> 708 </div> 709 </div> 710 <div class="w-comparison-item" data-item-status="10"> 711 <p class="w-comparison-item__mobile-title">No minimum premium</p> 712 <div class="w-comparison-item__icon-wrapper"> 713 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 714 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 715 </svg> 716 </div> 717 </div> 718 <div class="w-comparison-item" data-item-status="11"> 719 <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p> 720 <div class="w-comparison-item__icon-wrapper"> 721 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 722 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 723 </svg> 724 </div> 725 </div> 726 </div> 727 </div> 728 </div> 729 <div class="w-comparison-col" data-comparison-col> 730 <div class="w-comparison-col__header">
731 <span class="w-comparison-col__title">Postal & Parcel Service Warranties</span> 732 </div> 733 <div class="w-comparison-col__body"> 734 <div class="w-comparison-col__section"> 735 <h3 class="w-comparison-col__section-heading">Service</h3> 736 <div class="w-comparison-item" data-item-status="0"> 737 <p class="w-comparison-item__mobile-title">Manages the customer complaint</p> 738 <div class="w-comparison-item__icon-wrapper"> 739 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 740 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 741 </svg> 742 </div> 743 </div> 744 <div class="w-comparison-item" data-item-status="1"> 745 <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p> 746 <div class="w-comparison-item__icon-wrapper"> 747 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 748 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 749 </svg> 750 </div> 751 </div> 752 <div class="w-comparison-item" data-item-status="2"> 753 <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p> 754 <div class="w-comparison-item__icon-wrapper"> 755 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 756 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 757 </svg> 758 </div> 759 </div> 760 <div class="w-comparison-item" data-item-status="3"> 761 <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p> 762 <div class="w-comparison-item__icon-wrapper"> 763 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 764 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 765 </svg> 766 </div> 767 </div> 768 <div class="w-comparison-item" data-item-status="4"> 769 <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p> 770 <div class="w-comparison-item__icon-wrapper"> 771 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 772 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 773 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 774 </svg> 775 </div> 776 <sup class="w-comparison-item__footnote-symbol">^</sup> 777 </div> 778 </div> 779 <div class="w-comparison-col__section"> 780 <h3 class="w-comparison-col__section-heading">Cover</h3> 781 <div class="w-comparison-item" data-item-status="5"> 782 <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p> 783 <div class="w-comparison-item__icon-wrapper"> 784 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 785 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 786 </svg> 787 </div> 788 </div> 789 <div class="w-comparison-item" data-item-status="6"> 790 <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p> 791 <div class="w-comparison-item__icon-wrapper"> 792 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 793 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 794 </svg> 795 </div> 796 </div> 797 <div class="w-comparison-item" data-item-status="7"> 798 <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p> 799 <div class="w-comparison-item__icon-wrapper"> 800 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 801 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 802 </svg> 803 </div> 804 </div> 805 <div class="w-comparison-item" data-item-status="8"> 806 <p class="w-comparison-item__mobile-title">Has no excess to pay</p> 807 <div class="w-comparison-item__icon-wrapper"> 808 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 809 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 810 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 811 </svg> 812 </div> 813 <sup class="w-comparison-item__footnote-symbol">*</sup> 814 </div> 815 <div class="w-comparison-item" data-item-status="9"> 816 <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p> 817 <div class="w-comparison-item__icon-wrapper"> 818 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 819 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 820 </svg> 821 </div> 822 </div> 823 <div class="w-comparison-item" data-item-status="10"> 824 <p class="w-comparison-item__mobile-title">No minimum premium</p> 825 <div class="w-comparison-item__icon-wrapper"> 826 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 827 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 828 </svg> 829 </div> 830 </div> 831 <div class="w-comparison-item" data-item-status="11"> 832 <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p> 833 <div class="w-comparison-item__icon-wrapper"> 834 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 835 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 836 </svg> 837 </div> 838 </div> 839 </div> 840 </div> 841 </div> 842 <div class="w-comparison-col" data-comparison-col> 843 <div class="w-comparison-col__header">
844 <span class="w-comparison-col__title">Other Insurance Providers</span> 845 </div> 846 <div class="w-comparison-col__body"> 847 <div class="w-comparison-col__section"> 848 <h3 class="w-comparison-col__section-heading">Service</h3> 849 <div class="w-comparison-item" data-item-status="0"> 850 <p class="w-comparison-item__mobile-title">Manages the customer complaint</p> 851 <div class="w-comparison-item__icon-wrapper"> 852 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 853 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 854 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 855 </svg> 856 </div> 857 </div> 858 <div class="w-comparison-item" data-item-status="1"> 859 <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p> 860 <div class="w-comparison-item__icon-wrapper"> 861 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 862 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 863 </svg> 864 </div> 865 </div> 866 <div class="w-comparison-item" data-item-status="2"> 867 <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p> 868 <div class="w-comparison-item__icon-wrapper"> 869 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 870 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 871 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 872 </svg> 873 </div> 874 </div> 875 <div class="w-comparison-item" data-item-status="3"> 876 <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p> 877 <div class="w-comparison-item__icon-wrapper"> 878 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 879 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 880 </svg> 881 </div> 882 </div> 883 <div class="w-comparison-item" data-item-status="4"> 884 <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p> 885 <div class="w-comparison-item__icon-wrapper"> 886 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 887 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 888 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 889 </svg> 890 </div> 891 </div> 892 </div> 893 <div class="w-comparison-col__section"> 894 <h3 class="w-comparison-col__section-heading">Cover</h3> 895 <div class="w-comparison-item" data-item-status="5"> 896 <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p> 897 <div class="w-comparison-item__icon-wrapper"> 898 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 899 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 900 </svg> 901 </div> 902 </div> 903 <div class="w-comparison-item" data-item-status="6"> 904 <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p> 905 <div class="w-comparison-item__icon-wrapper"> 906 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 907 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 908 </svg> 909 </div> 910 </div> 911 <div class="w-comparison-item" data-item-status="7"> 912 <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p> 913 <div class="w-comparison-item__icon-wrapper"> 914 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 915 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 916 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 917 </svg> 918 </div> 919 </div> 920 <div class="w-comparison-item" data-item-status="8"> 921 <p class="w-comparison-item__mobile-title">Has no excess to pay</p> 922 <div class="w-comparison-item__icon-wrapper"> 923 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 924 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 925 </svg> 926 </div> 927 </div> 928 <div class="w-comparison-item" data-item-status="9"> 929 <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p> 930 <div class="w-comparison-item__icon-wrapper"> 931 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 932 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 933 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 934 </svg> 935 </div> 936 </div> 937 <div class="w-comparison-item" data-item-status="10"> 938 <p class="w-comparison-item__mobile-title">No minimum premium</p> 939 <div class="w-comparison-item__icon-wrapper"> 940 <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 941 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 942 </svg> 943 </div> 944 </div> 945 <div class="w-comparison-item" data-item-status="11"> 946 <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p> 947 <div class="w-comparison-item__icon-wrapper"> 948 <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 949 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 950 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 951 </svg> 952 </div> 953 </div> 954 </div> 955 </div> 956 </div> 957 </div> 958 </div> 959 <div class="w-comparison__nav w-comparison__nav--bottom"> 960 <button class="c-comparison__nav-button is-disabled" data-prev> 961 Previous 962 <svg class="c-comparison__nav-button-icon" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"> 963 <rect width="32" height="32" rx="16" fill="#3B38FF" /> 964 <path d="M15.0533 16L19.7733 11.28C20.0217 11.0302 20.1611 10.6923 20.1611 10.34C20.1611 9.98777 20.0217 9.64983 19.7733 9.40001C19.6494 9.27504 19.5019 9.17585 19.3394 9.10816C19.177 9.04047 19.0027 9.00562 18.8267 9.00562C18.6507 9.00562 18.4764 9.04047 18.3139 9.10816C18.1514 9.17585 18.004 9.27504 17.88 9.40001L12.2267 15.0533C12.1017 15.1773 12.0025 15.3248 11.9348 15.4872C11.8671 15.6497 11.8323 15.824 11.8323 16C11.8323 16.176 11.8671 16.3503 11.9348 16.5128C12.0025 16.6753 12.1017 16.8227 12.2267 16.9467L17.88 22.6667C18.0046 22.7903 18.1523 22.888 18.3148 22.9544C18.4772 23.0207 18.6512 23.0544 18.8267 23.0533C19.0021 23.0544 19.1761 23.0207 19.3385 22.9544C19.501 22.888 19.6488 22.7903 19.7733 22.6667C20.0217 22.4169 20.1611 22.0789 20.1611 21.7267C20.1611 21.3744 20.0217 21.0365 19.7733 20.7867L15.0533 16Z" fill="white" /> 965 </svg> 966 </button> 967 <button class="c-comparison__nav-button" data-next> 968 Next 969 <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"> 970 <rect width="32" height="32" rx="16" fill="#3B38FF" /> 971 <path d="M19.7733 15.0533L14.1199 9.40001C13.996 9.27504 13.8485 9.17585 13.686 9.10816C13.5235 9.04047 13.3493 9.00562 13.1733 9.00562C12.9972 9.00562 12.823 9.04047 12.6605 9.10816C12.498 9.17585 12.3505 9.27504 12.2266 9.40001C11.9783 9.64983 11.8389 9.98777 11.8389 10.34C11.8389 10.6923 11.9783 11.0302 12.2266 11.28L16.9466 16L12.2266 20.72C11.9783 20.9
971698 11.8389 21.3078 11.8389 21.66C11.8389 22.0123 11.9783 22.3502 12.2266 22.6C12.3512 22.7236 12.4989 22.8214 12.6614 22.8877C12.8238 22.9541 12.9978 22.9877 13.1733 22.9867C13.3487 22.9877 13.5227 22.9541 13.6851 22.8877C13.8476 22.8214 13.9953 22.7236 14.1199 22.6L19.7733 16.9467C19.8982 16.8227 19.9974 16.6753 20.0651 16.5128C20.1328 16.3503 20.1677 16.176 20.1677 16C20.1677 15.824 20.1328 15.6497 20.0651 15.4872C19.9974 15.3248 19.8982 15.1773 19.7733 15.0533Z" fill="white" /> 972 </svg> 973 </button> 974 </div> 975 <div class="w-comparison__footer"> 976 <ul class="w-comparison__footnotes"> 977 <li class="w-comparison__footnote"> 978 <strong>^</strong> Additional cost varies across carriers 979 </li> 980 <li class="w-comparison__footnote"> 981 <strong>*</strong> Excess varies 982 </li> 983 </ul> 984 <div class="w-comparison__legend"> 985 <div class="w-comparison-legend-item"> 986 <div class="w-comparison-legend-item__icon-wrapper"> 987 <svg class="w-comparison-legend-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 988 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" /> 989 </svg> 990 </div> 991 <span class="w-comparison-legend-item__text"> 992 Included as standard 993 </span> 994 </div> 995 <div class="w-comparison-legend-item"> 996 <div class="w-comparison-legend-item__icon-wrapper"> 997 <svg class="w-comparison-legend-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> 998 <circle cx="12" cy="12" r="8" fill="#8B3B02" /> 999 <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" /> 1000 </svg> 1001 </div> 1002 <span class="w-comparison-legend-item__text"> 1003 Sometimes included 1004 </span> 1005 </div> 1006 <div class="w-comparison-legend-item"> 1007 <div class="w-comparison-legend-item__icon-wrapper"> 1008 <svg class="w-comparison-legend-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> 1009 <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" /> 1010 </svg> 1011 </div> 1012 <span class="w-comparison-legend-item__text"> 1013 Not included 1014 </span> 1015 </div> 1016 </div> 1017 </div> 1018 </div> 1019</div> 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030 1031 1032 1033 1034 1035 1036 1037 1038 1039 1040 1041 1042 1043 <div id="" class="w-component w-component--spacing w-grid-cards w-grid-cards--3 1044 nti-parcel-protect w-bg-white"> 1045 <div class="w-component__content"> 1046 <div class="w-grid-cards__content w-grid-cards__content--centre"> 1047 <h2 class="w-grid-cards__title w-title">Protecting your reputation</h2> 1048 1049 1050 <p class="w-grid-cards__intro">Every delivery is a customer moment. When it goes wrong, your response speaks volumes. 

We help you resolve delivery issues quickly and professionally, keeping customers confident and satisfied. </p> 1051 1052 <ul class="w-grid-cards__items w-text-color"> 1053 <li class="w-grid-cards__item"> 1054 <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass"> 1055 <div class="w-grid-cards__item-inner-content"> 1056 <div class=""> 1057 <i class="fa-regular fa-shield-check w-gri
1057d-cards__item-icon w-grid-cards__item-icon--pink"></i> 1058 1059 <h3 class="w-grid-cards__item-heading">An experience that builds trust </h3> 1060 </div> 1061 1062 <div class="w-grid-cards__item-text w-editable-text"><p>We handle claims quickly and transparently, so customers feel supported from start to finish. </p></div> 1063 1064 </div> 1065 1066 1067 1068 </div> 1069 </li> 1070 <li class="w-grid-cards__item"> 1071 <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass"> 1072 <div class="w-grid-cards__item-inner-content"> 1073 <div class=""> 1074 <i class="fa-regular fa-rocket-launch w-grid-cards__item-icon w-grid-cards__item-icon--pink"></i> 1075 1076 <h3 class="w-grid-cards__item-heading">A competitive advantage </h3> 1077 </div> 1078 1079 <div class="w-grid-cards__item-text w-editable-text"><p>73% of customers are more likely to buy from a store that offers delivery protection*. It shows you take their experience seriously. <em>*NTI ecommerce customer survey, 2023. </em></p></div> 1080 1081 </div> 1082 1083 1084 1085 </div> 1086 </li> 1087 <li class="w-grid-cards__item"> 1088 <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass"> 1089 <div class="w-grid-cards__item-inner-content"> 1090 <div class=""> 1091 <i class="fa-regular fa-clock w-grid-cards__item-icon w-grid-cards__item-icon--pink"></i> 1092 1093 <h3 class="w-grid-cards__item-heading">More time for what matters </h3> 1094 </div> 1095 1096 <div class="w-grid-cards__item-text w-editable-text"><p>Delivery issues cost businesses countless hours in staff time following up couriers and dealing with unhappy customers . We handle that part so you can get back to working on your business. </p></div> 1097 1098 </div> 1099 1100 1101 1102 </div> 1103 </li> 1104 </ul> 1105 1106 1107 <div class="w-grid-cards__button-wrapper"> 1108 <a href="/get-the-app" target="_self" class="c-btn c-btn c-btn--plain"> 1109 Get the app 1110 </a> 1111 </div> 1112 1113 1114 </div> 1115 </div> 1116 </div> 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134 1135 1136 1137 1138 1139 1140 <div id="" data-faq data-name="Delivery Insurance FAQs " class="w-component w-component--full-width w-component--spacing w-faqs w-bg-grey w-faqs--primary"> 1141 <div class="w-component__content w-faqs--right"> 1142 <div class=""> 1143 <h2 class="w-faqs__heading w-title w-title--center"> 1144 Delivery Insurance FAQs 1145 </h2> 1146 </div> 1147 <ul class="w-faqs__items"> 1148 <li class="w-faqs__item" data-accordion-item> 1149 <h3 class="w-faqs__item-heading"> 1150 <span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false"> 1151 <span class="w-faqs__item-toggle-text"> 1152 How much does this delivery insurance actually cost 1153 </span> 1154 <svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 1155 </span> 1156 </h3> 1157 <div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content> 1158 <p>Our Basic plan is 1% of each sales order (including freight). With no minimum premium, you can cover goods small to large, up to $10,000 per item. For Enterprise pricing, <a href="/book-a-demo" >speak to our team today</a>. Parcel Protect is a pay-for-use model, so you only pay for what you ship.</p> 1159 </div> 1160 </li> 1161 <li class="w-faqs__item" data-accordion-item> 1162 <h3 class="w-faqs__item-heading"> 1163 <span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false"> 1164 <span class="w-faqs__item-toggle-text"> 1165 What proof do customers need for claims? 1166 </span> 1167 <svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 1168 </span> 1169 </h3> 1170 <div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content> 1171 <p>Customers simply need their order number and the phone/email address used to place their order to commence a claim. From there, theyâll need to provide information about the issue and upload some photos via the portal if necessary. For stolen parcels, a police report may be required. </p> 1172 </div> 1173 </li> 1174 <li class="w-faqs__item" data-accordion-item> 1175 <h3 class="w-faqs__item-heading"> 1176 <span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false"> 1177 <span class="w-faqs__item-toggle-text"> 1178 How is this different from courier insurance? 1179 </span> 1180 <svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 1181 </span> 1182 </h3> 1183 <div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content> 1184 <p>Parcel Protect safeguards your relationship with your customer. It's a fully regulated Australian insurance program that works for you, not the courier or parcel service. We offer real insurance with higher limits and faster resolution delivering your promise to your customer</p> 1185 </div> 1186 </li> 1187 <li class="w-faqs__item" data-accordion-item> 1188 <h3 class="w-faqs__item-heading"> 1189 <span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false"> 1190 <span class="w-faqs__item-toggle-text"> 1191 What if the customer is lying about damage? 1192 </span> 1193 <svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 1194 </span> 1195 </h3> 1196 <div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content> 1197 <p>Professional insurance verification processes protect against fraud while ensuring legitimate claims are processed quickly. All claims require proof depending on if they are lost, stolen, or damaged which we verify on your behalf â we take on the risk while you get an additional sale once claims are processed. </p> 1198 </div> 1199 </li> 1200 <li class="w-faqs__item" data-accordion-item> 1201 <h3 class="w-faqs__item-heading"> 1202 <span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false"> 1203 <span class="w-faqs__item-toggle-text"> 1204 How quickly do customers get replacements? 1205 </span> 1206 <svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg> 1207 </span> 1208 </h3> 1209 <div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content> 1210 <p>Once claims are approved we place a new order through your store, customers then receive immediate notification that the issue has been resolved and resupply is on the way. You can then dis
1210patch the replacement item as part of your normal fulfillment flow</p> 1211 </div> 1212 </li> 1213 </ul> 1214 </div> 1215 </div> 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231 1232 1233 1234 1235 1236 1237 1238 <section id="" class="w-component w-component--full-width-bg-spacing w-cta-cards 1239 w-cta-cards--horizontal w-cta-cards--2 1240 w-cta-cards--DarkBlue w-cta-cards--has-arc"> 1241 1242 <div class="w-component__content w-cta-cards__inner"> 1243 <div class="w-cta-cards__content"> 1244 <h2 class="w-title w-cta-cards__heading">73% of online shoppers</h2> 1245 <p class="w-cta-cards__subheading h4">prefer stores that include delivery protection^</p> 1246<p data-pasted="true"><em>^source: NTI ecommerce customer survey, 2023.</em></p> </div> 1247 <div class="w-cta-cards__cards"> 1248 <div class="w-cta-cards__card has-link w-cta-cards__card--"> 1249 <a href="/book-a-demo" 1250 target="_blank" 1251 rel="noopener noreferrer" 1252 class="w-cta-cards__card-link"> 1253 <span class="w-cta-cards__card-icon-wrapper w-cta-cards__card-icon-wrapper--Pink"> 1254 <svg class="i-check-circle w-cta-cards__card-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-check-circle"></use></svg> 1255 </span> 1256 <div class="w-cta-cards__card-content-wrapper"> 1257 <h3 class="w-cta-cards__card-heading">Want a walkthrough first?</h3> 1258<p data-pasted="true">Free to install. Pay as you go. Live in under 5 minutes</p> <span class="w-cta-cards__card-cta w-cta-cards__card-cta-icon--Pink"> 1259 Book a Demo 1260 <svg class="i-arrow-right w-cta-cards__card-cta-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-arrow-right"></use></svg> 1261 </span> 1262 </div> 1263 </a> 1264 </div> 1265 <div class="w-cta-cards__card has-link w-cta-cards__card--"> 1266 <a href="/get-the-app" 1267 target="_blank" 1268 rel="noopener noreferrer" 1269 class="w-cta-cards__card-link"> 1270 <span class="w-cta-cards__card-icon-wrapper w-cta-cards__card-icon-wrapper--Pink"> 1271 <svg class="i-check-circle w-cta-cards__card-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-check-circle"></use></svg> 1272 </span> 1273 <div class="w-cta-cards__card-content-wrapper"> 1274 <h3 class="w-cta-cards__card-heading">Install now - Shopify or Wix</h3> 1275<p data-pasted="true">Connect your Shopify or Wix store in minutes with our plug-and-play app. No coding, no complications â just instant protection for every shipment. </p> <span class="w-cta-cards__card-cta w-cta-cards__card-cta-icon--Pink"> 1276 Get the app 1277 <svg class="i-arrow-right w-cta-cards__card-cta-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-arrow-right"></use></svg> 1278 </span> 1279 </div> 1280 </a> 1281 </div> 1282 </div> 1283 </div> 1284 </section> 1285 1286 1287 1288 1289 1290</div> 1291 1292 1293 1294 1295 </main> 1296 1297 1298<footer class="l-site-footer" data-footer> 1299 <div class="f-main"> 1300 <div class="f-top"> 1301 <div class="l-component__content f-top__inner"> 1302 <div class="f-top__side"> 1303 <a href="/" class="f-top__logo-link"> 1304 <svg class="f-top__logo" aria-label="Parcel Protect Logo" xmlns="http://www.w3.org/2000/svg" width="231" height="56" viewBox="0 0 231 56" fill="none"> 1305 <path d="M41.4797 16.791H35.5308C35.5308 14.4452 34.7957 12.2079 33.4021 10.3367C31.3454 7.56158 28.1884 5.97062 24.7471 5.97062C21.6847 5.97062 18.7577 7.28588 16.7101 9.5774C14.9376 11.5616 13.9634 14.1288 13.9634 16.7955H8.01453C8.01453 12.6554 9.52993 8.67797 12.2811 5.59548C15.4517 2.03842 19.9979 0 24.7471 0C30.0104 0 35.025
13057 2.53107 38.1738 6.77062C40.3386 9.68136 41.4797 13.148 41.4797 16.7955V16.791Z" fill="#000437" /> 1306 <path d="M7.74841 39.8057V48.3706L0 44.922V36.33L7.74841 39.8057Z" fill="#000437" /> 1307 <path d="M41.7458 19.8689V28.8497C36.8117 31.1729 30.9215 32.4474 24.7471 32.4474C18.5727 32.4474 12.678 31.1729 7.74841 28.8497V19.8689C12.033 22.8745 18.2435 24.6327 24.7471 24.6327C31.2507 24.6327 37.4612 22.8745 41.7458 19.8689Z" fill="#3B38FF" /> 1308 <path d="M49.4942 17.9977V36.5243L41.7458 39.9412V19.9186C42.2103 19.5977 42.6478 19.2633 43.0627 18.9107L44.1452 17.9977H49.4942Z" fill="#15E5E5" /> 1309 <path d="M49.4942 36.5288V44.922L41.7458 48.3706V39.9458L49.4942 36.5288Z" fill="#000437" /> 1310 <path d="M41.7458 39.9368V48.4068L24.7471 56L7.74841 48.4068V39.8735L24.7471 47.4622L41.7458 39.9368Z" fill="#FF02FF" /> 1311 <path d="M7.74841 19.9186V39.8102L0 36.3254V17.9977H5.34451L6.42694 18.9107C6.84187 19.2633 7.28386 19.5977 7.7439 19.9186H7.74841Z" fill="#15E5E5" /> 1312 <path d="M68.0308 37.0667C66.8492 37.0667 65.8209 36.8045 64.9459 36.2803C64.0709 35.756 63.3854 35.0464 62.8893 34.1469V42.8746H59.0647V21.7808H62.4067V24.3571C62.9614 23.4803 63.674 22.7887 64.549 22.2825C65.424 21.7763 66.4343 21.5232 67.5753 21.5232C68.5856 21.5232 69.5192 21.7266 70.3761 22.1379C71.233 22.5492 71.9727 23.1006 72.5906 23.7966C73.2085 24.4927 73.6956 25.3153 74.0474 26.2599C74.3991 27.2045 74.575 28.2034 74.575 29.252C74.575 30.3006 74.4127 31.3627 74.0879 32.3164C73.7632 33.2701 73.3122 34.1017 72.7304 34.8068C72.1486 35.5119 71.4585 36.0678 70.6602 36.4656C69.862 36.8678 68.987 37.0667 68.0308 37.0667ZM66.7455 33.8034C67.3137 33.8034 67.8459 33.6814 68.3285 33.4328C68.8156 33.1842 69.226 32.8497 69.5733 32.4339C69.9161 32.0136 70.1822 31.5255 70.3716 30.974C70.561 30.4181 70.6557 29.8486 70.6557 29.2565C70.6557 28.6283 70.552 28.0407 70.34 27.4983C70.1281 26.956 69.8394 26.4814 69.4696 26.0791C69.0997 25.6769 68.6577 25.365 68.1571 25.1345C67.652 24.904 67.1063 24.791 66.5154 24.791C66.1546 24.791 65.7803 24.8543 65.4014 24.9763C65.0226 25.0983 64.6663 25.2791 64.3461 25.5051C64.0213 25.7356 63.7327 26.0023 63.4756 26.3051C63.2185 26.6125 63.0246 26.9469 62.8893 27.3085V30.8294C63.2321 31.6882 63.7552 32.3978 64.4588 32.9627C65.1624 33.5277 65.9246 33.8079 66.7455 33.8079V33.8034Z" fill="#000437" /> 1313 <path d="M80.1676 37.0667C79.446 37.0667 78.7694 36.9447 78.138 36.7096C77.5111 36.4701 76.9654 36.1356 76.5099 35.7108C76.0498 35.2814 75.6935 34.7797 75.4365 34.2102C75.1794 33.6362 75.0531 33.0079 75.0531 32.3209C75.0531 31.6339 75.211 30.9605 75.5267 30.3593C75.8424 29.7582 76.2799 29.2475 76.8391 28.8271C77.3984 28.4068 78.0704 28.0769 78.8551 27.8418C79.6354 27.6023 80.4923 27.4848 81.4259 27.4848C82.0934 27.4848 82.7429 27.5435 83.3833 27.6565C84.0192 27.7695 84.5875 27.9322 85.0836 28.1447V27.2859C85.0836 26.2961 84.804 25.5277 84.2402 24.9944C83.6765 24.461 82.8466 24.1944 81.7416 24.1944C80.9433 24.1944 80.1586 24.339 79.4009 24.6237C78.6432 24.9085 77.8584 25.3288 77.0601 25.8848L75.892 23.4531C77.8178 22.174 79.8925 21.5367 82.1205 21.5367C84.3485 21.5367 85.9451 22.0656 87.1357 23.1232C88.3264 24.1808 88.9218 25.713 88.9218 27.7153V32.3797C88.9218 32.7819 88.9939 33.0667 89.1337 33.2384C89.2781 33.4102 89.5081 33.5051 89.8328 33.5232V36.7865C89.1879 36.9221 88.6241 36.9853 88.146 36.9853C87.4244 36.9853 86.8651 36.8226 86.4728 36.4972C86.0804 36.1718 85.8413 35.7424 85.7466 35.2091L85.6609 34.3774C84.9934 35.2543 84.1861 35.9232 83.2345 36.3797C82.2828 36.8362 81.2636 37.0667 80.1766 37.0667H80.1676ZM81.2545 34.2599C81.8995 34.2599 82.5174 34.1469 83.0992 33.9164C83.681 33.6859 84.132 33.3831 84.4567 32.9989C84.8762 32.6735 85.0836 32.3119 85.0836 31.9096V30.1921C84.6281 30.0204 84.132 29.8848 83.5998 29.7763C83.0676 29.6723 82.5535 29.6181 82.0573 29.6181C81.0651 29.6181 80.2578 29.8441 79.6309 30.2915C78.9995 30.739 78.6883 31.3085 78.6883 31.9955C78.6883 32.6418 78.9363 33.1842 79.4324 33.6136C79.9286 34.043 80.5374 34.2599 81.259 34.2599H81.2545Z" fill="#000437" /> 1314 <path d="M100.305 25.1028C99.1417 25.1209 98.1044 25.3469 97.1933 25.7763C96.2778 26.2056 95.6238 26.852 95.2224 27.7062V36.7819H91.3933V21.7853H94.9067V24.9898C95.1728 24.4746 95.4885 24.0135 95.8493 23.6022C96.2101 23.1909 96.6025 22.8339 97.022 22.5265C97.4414 22.2192 97.8654 21.9887 98.2938 21.826C98.7223 21.6633 99.1372 21.5819 99.5386 21.5819H100.012C100.116 21.5819 100.215 21.5909 100.31 21.609V25.1028H100.305Z" fill="#000437" /> 1315 <path d="M99.6739 29.2791C99.6739 28.2305 99.8543 27.2361 100.215 26.3051C100.576 25.3695 101.099 24.5514 101.785 23.8418C102.47 23.1367 103.3 22.5717 104.27 22.1514C105.239 21.731 106.335 21.5186 107.553 21.5186C109.19 21.5186 110.584 21.8712 111.739 22.5762C112.889 23.2813 113.75 24.2079 114.323 25.3514L110.579 26.4949C110.255 25.939 109.826 25.5186 109.294 25.2203C108.762 24.9265 108.171 24.7774 107.526 24.7774C106.976 24.7774 106.462 24.8858 105.984 25.1073C105.51 25.3288 105.095 25.
13156316 104.739 26.0248C104.387 26.4181 104.112 26.8881 103.909 27.444C103.711 27.9955 103.607 28.6101 103.607 29.2745C103.607 29.939 103.711 30.5536 103.922 31.1051C104.13 31.661 104.414 32.1356 104.766 32.5378C105.118 32.9401 105.533 33.2474 106.011 33.4689C106.484 33.6858 106.989 33.7988 107.526 33.7988C108.212 33.7988 108.843 33.6271 109.425 33.2836C110.007 32.9401 110.408 32.5197 110.638 32.0226L114.381 33.1661C113.867 34.3096 113.019 35.2452 111.838 35.9729C110.656 36.696 109.24 37.0621 107.58 37.0621C106.362 37.0621 105.267 36.8497 104.297 36.4339C103.327 36.0135 102.497 35.4486 101.812 34.7299C101.126 34.0113 100.599 33.1842 100.224 32.2395C99.8543 31.2949 99.6694 30.3096 99.6694 29.2791H99.6739Z" fill="#000437" /> 1316 <path d="M122.441 37.0667C121.241 37.0667 120.154 36.8633 119.185 36.452C118.215 36.0407 117.385 35.4848 116.7 34.7752C116.014 34.0701 115.486 33.2475 115.117 32.3119C114.747 31.3763 114.562 30.3955 114.562 29.365C114.562 28.3345 114.742 27.2904 115.103 26.3458C115.464 25.4012 115.987 24.574 116.673 23.8554C117.358 23.1413 118.193 22.5718 119.171 22.1514C120.15 21.7311 121.25 21.5232 122.468 21.5232C123.686 21.5232 124.777 21.7356 125.738 22.1514C126.699 22.5718 127.519 23.1368 128.196 23.8418C128.873 24.5469 129.387 25.3695 129.738 26.3051C130.09 27.2407 130.266 28.2125 130.266 29.2249C130.266 29.4735 130.262 29.713 130.253 29.939C130.244 30.1695 130.221 30.3594 130.18 30.513H118.612C118.671 31.1051 118.81 31.6294 119.04 32.0859C119.27 32.5424 119.564 32.9356 119.924 33.261C120.285 33.5865 120.696 33.8305 121.151 34.0068C121.607 34.1786 122.085 34.2644 122.581 34.2644C123.343 34.2644 124.06 34.0791 124.737 33.704C125.413 33.3334 125.873 32.8407 126.121 32.2305L129.405 33.1481C128.855 34.2916 127.971 35.2317 126.762 35.9684C125.553 36.7051 124.11 37.0712 122.437 37.0712L122.441 37.0667ZM126.324 28.0226C126.23 26.8972 125.815 25.9933 125.08 25.3198C124.344 24.6418 123.456 24.3029 122.41 24.3029C121.895 24.3029 121.413 24.3932 120.966 24.574C120.52 24.7548 120.123 25.0079 119.78 25.3334C119.437 25.6588 119.158 26.0475 118.937 26.5085C118.72 26.965 118.589 27.4712 118.553 28.0271H126.324V28.0226Z" fill="#000437" /> 1317 <path d="M131.493 15.887H135.322V31.9729C135.322 32.5288 135.457 32.9582 135.723 33.261C135.99 33.5684 136.368 33.7175 136.864 33.7175C137.095 33.7175 137.343 33.6814 137.622 33.6045C137.897 33.5277 138.159 33.4328 138.407 33.3198L138.921 36.2396C138.407 36.4882 137.807 36.678 137.122 36.8136C136.436 36.9492 135.818 37.0124 135.263 37.0124C134.064 37.0124 133.135 36.6915 132.481 36.0543C131.822 35.417 131.497 34.504 131.497 33.3198V15.887H131.493Z" fill="#000437" /> 1318 <path d="M148.167 37.1752C146.985 37.1752 145.957 36.913 145.082 36.3887C144.207 35.8644 143.521 35.1548 143.025 34.2554V42.9831H139.201V21.8893H142.543V24.4656C143.093 23.5887 143.81 22.8972 144.685 22.391C145.56 21.8848 146.57 21.6317 147.711 21.6317C148.722 21.6317 149.655 21.835 150.512 22.2463C151.369 22.6576 152.109 23.2091 152.727 23.9051C153.345 24.6011 153.832 25.4237 154.183 26.3684C154.535 27.313 154.711 28.3119 154.711 29.3605C154.711 30.4091 154.549 31.4712 154.224 32.4249C153.899 33.3785 153.448 34.2102 152.866 34.9153C152.285 35.6204 151.595 36.1763 150.796 36.574C149.998 36.9763 149.123 37.1752 148.167 37.1752ZM146.886 33.9119C147.459 33.9119 147.986 33.7898 148.469 33.5413C148.956 33.2927 149.367 32.9582 149.714 32.5424C150.057 32.122 150.323 31.6339 150.512 31.0825C150.702 30.5266 150.796 29.9571 150.796 29.365C150.796 28.7367 150.693 28.1492 150.481 27.6068C150.269 27.0644 149.98 26.5898 149.61 26.1876C149.24 25.7853 148.798 25.4735 148.298 25.243C147.793 25.0124 147.247 24.8994 146.656 24.8994C146.295 24.8994 145.921 24.9627 145.542 25.0848C145.163 25.2068 144.807 25.3876 144.487 25.6136C144.162 25.8441 143.873 26.1107 143.616 26.4136C143.359 26.7209 143.165 27.0554 143.03 27.417V30.9379C143.373 31.7966 143.896 32.5062 144.599 33.0712C145.303 33.6362 146.065 33.9164 146.886 33.9164V33.9119Z" fill="#000437" /> 1319 <path d="M165.134 25.2113C163.97 25.2294 162.933 25.4553 162.022 25.8847C161.106 26.3141 160.452 26.9604 160.051 27.8147V36.8904H156.222V21.8938H159.735V25.0983
1319C160.001 24.583 160.317 24.122 160.678 23.7107C161.039 23.2994 161.431 22.9423 161.846 22.635C162.266 22.3277 162.69 22.0971 163.118 21.9344C163.546 21.7717 163.961 21.6904 164.363 21.6904H164.836C164.94 21.6904 165.039 21.6994 165.134 21.7175V25.2113Z" fill="#000437" /> 1320 <path d="M172.359 37.1752C171.142 37.1752 170.046 36.9627 169.076 36.5424C168.106 36.122 167.281 35.5571 166.604 34.8384C165.928 34.1243 165.409 33.2972 165.048 32.3616C164.688 31.426 164.507 30.4452 164.507 29.4147C164.507 28.3842 164.688 27.3718 165.048 26.4407C165.409 25.5051 165.928 24.6825 166.604 23.9639C167.281 23.2497 168.102 22.6802 169.076 22.2599C170.046 21.8396 171.142 21.6317 172.359 21.6317C173.577 21.6317 174.668 21.8441 175.629 22.2599C176.59 22.6802 177.411 23.2452 178.087 23.9639C178.764 24.678 179.282 25.5051 179.643 26.4407C180.004 27.3763 180.184 28.3706 180.184 29.4147C180.184 30.4588 180.004 31.4305 179.643 32.3616C179.282 33.2972 178.768 34.1198 178.101 34.8384C177.433 35.5526 176.617 36.122 175.643 36.5424C174.673 36.9627 173.577 37.1752 172.359 37.1752ZM168.449 29.4192C168.449 30.0881 168.548 30.6938 168.751 31.2362C168.954 31.7785 169.229 32.2531 169.581 32.6509C169.933 33.0531 170.348 33.3605 170.826 33.5819C171.299 33.7989 171.814 33.9119 172.368 33.9119C172.923 33.9119 173.433 33.8034 173.911 33.5819C174.389 33.3605 174.799 33.0531 175.156 32.6509C175.507 32.2486 175.782 31.774 175.985 31.2181C176.184 30.6622 176.288 30.0565 176.288 29.3876C176.288 28.7187 176.188 28.1356 175.985 27.5842C175.782 27.0283 175.507 26.5537 175.156 26.1514C174.804 25.7492 174.389 25.4418 173.911 25.2204C173.437 25.0034 172.919 24.8904 172.368 24.8904C171.818 24.8904 171.304 25.0034 170.826 25.2339C170.348 25.4644 169.933 25.7763 169.581 26.1785C169.229 26.5808 168.954 27.0554 168.751 27.6113C168.553 28.1672 168.449 28.7639 168.449 29.4147" fill="#000437" /> 1321 <path d="M190.44 36.1175C189.926 36.348 189.299 36.574 188.555 36.8045C187.811 37.035 187.031 37.148 186.214 37.148C185.682 37.148 185.182 37.0802 184.717 36.9492C184.252 36.8136 183.842 36.6011 183.49 36.3028C183.138 36.0091 182.859 35.6249 182.647 35.1593C182.435 34.6938 182.331 34.1243 182.331 33.4554V24.8407H180.36V21.8938H182.331V17.026H186.16V21.8938H189.304V24.8407H186.16V32.1672C186.16 32.7006 186.3 33.0802 186.575 33.2972C186.85 33.5187 187.189 33.6271 187.59 33.6271C187.991 33.6271 188.379 33.5593 188.763 33.4283C189.146 33.2927 189.448 33.1797 189.678 33.0848L190.449 36.1175H190.44Z" fill="#000437" /> 1322 <path d="M197.927 37.1752C196.727 37.1752 195.641 36.9718 194.671 36.5605C193.701 36.1492 192.871 35.5932 192.186 34.8836C191.5 34.1785 190.973 33.3559 190.603 32.4204C190.233 31.4848 190.048 30.504 190.048 29.4735C190.048 28.443 190.228 27.3989 190.589 26.4543C190.95 25.5096 191.473 24.6825 192.159 23.9639C192.844 23.2497 193.679 22.6802 194.657 22.2599C195.636 21.8396 196.737 21.6317 197.954 21.6317C199.172 21.6317 200.263 21.8441 201.224 22.2599C202.185 22.6802 203.006 23.2452 203.682 23.9503C204.359 24.6554 204.873 25.478 205.225 26.4136C205.576 27.3492 205.752 28.3209 205.752 29.3333C205.752 29.5819 205.748 29.8215 205.739 30.0475C205.73 30.278 205.707 30.4678 205.667 30.6215H194.098C194.157 31.2136 194.297 31.7379 194.527 32.1944C194.757 32.6509 195.05 33.0441 195.411 33.3695C195.771 33.6949 196.182 33.939 196.637 34.1153C197.093 34.287 197.571 34.3729 198.067 34.3729C198.829 34.3729 199.546 34.1876 200.223 33.8124C200.899 33.4418 201.359 32.9492 201.607 32.339L204.891 33.2565C204.341 34.4 203.457 35.3401 202.248 36.0768C201.039 36.8136 199.596 37.1797 197.923 37.1797L197.927 37.1752ZM201.81 28.1311C201.716 27.0057 201.301 26.1017 200.566 25.4283C199.83 24.7503 198.942 24.4113 197.896 24.4113C197.381 24.4113 196.899 24.5017 196.452 24.6825C196.006 24.8633 195.609 25.1164 195.266 25.4418C194.923 25.7672 194.644 26.1559 194.423 26.617C194.206 27.0735 194.076 27.5797 194.039 28.1356H201.81V28.1311Z" fill="#000437" /> 1323 <path d="M206.063 29.3921C206.063 28.3435 206.244 27.3492 206.605 26.4181C206.965 25.4825 207.489 24.6644 208.174 23.9548C208.86 23.2497 209.69 22.6848 210.659 22.2644C211.629 21.8441 212.725 21.6317 213.943 21.6317C215.58 21.6317 216.973 21.9842 218.128 22.6893C219.278 23.3944 220.14 24.3209 220.712 25.4644L216.969 26.6079C216.644 26.052 216.216 25.6317 215.684 25.3333C215.151 25.0396 214.561 24.8904 213.916 24.8904C213.365 24.8904 212.851 24.9989 212.373 25.2204C211.895 25.4418 211.485 25.7446 211.128 26.1379C210.777 26.5311 210.501 27.0011 210.298 27.5571C210.1 28.1085 209.996 28.7232 209.996 29.3876C209.996 30.052 210.1 30.6667 210.312 31.2181C210.519 31.774 210.804 32.2486 211.155 32.6509C211.507 33.0531 211.922 33.3605 212.4 33.5819C212.874 33.7989 213.379 33.9119 213.916 33.9119C214.601 33.9119 215.233 33.7401 215.814 33.3966C216.396 33.0531 216.798 32.6328 217.028 32.1356L220.771 33.2791C220.257 34.4226 219.409 35.3582 218.227 36.0859C217.046 36.8091 215.629 37.1752 213.97 37.1752C212.752 37.1752 211.656 36.9627 210.686 36.5469C209.717 36.1266 208.887 35.5616 208.201 34.843C207.516 34.1243 206.988 33.2972 206.614 32.3526C206.244 31.4079 206.059 30.4226 206.059 29.3921H206.063Z" fill="#000437" /> 1324 <path d="M231 36.1175C230.486 36.348 229.859 36.574 229.115 36.8045C228.371 37.035 227.59 37.148 226.774 37.148C226.242 37.148 225.741 37.0802 225.277 36.9492C224.812 36.8136 224.402 36.6011 224.05 36.3028C223.698 36.0091 223.418 35.6249 223.207 35.1593C222.995 34.6938 222.891 34.1243 222.891 33.4554V24.8407H220.92V21.8938H222.891V17.026H226.72V21.8938H229.863V24.8407H226.72V32.1672C226.72 32.7006 226.86 33.0802 227.135 33.2972C227.41 33.5187 227.748 33.6271 228.15 33.6271C228.551 33.6271 228.939 33.5593 229.322 33.4283C229.706 33.2927 230.008 33.1797 230.238 33.0848L231.009 36.1175H231Z" fill="#000437" /> 1325 </svg> 1326 </a> 1327 <p> 1328 Frictionless delivery insurance with Parcel Protect 1329 </p> 1330 </div> 1331 <div class="f-top__main"> 1332 <ul class="f-nav"> 1333 <li class="f-nav__item"> 1334 <a href="/plans" class="f-nav__link">Plans</a> 1335 </li> 1336 <li class="f-nav__item"> 1337 <a href="/contact-us" class="f-nav__link">Contact</a> 1338 </li> 1339 <li class="f-nav__item"> 1340 <a href="/policy-wording" class="f-nav__link">Policy Wording</a> 1341 </li> 1342 </ul> 1343 </div> 1344 </div> 1345 </div> 1346 <div class="l-component__content f-top__side-cta"> 1347 <div style="display: flex; gap: 1.2rem;"> 1348 <a href="/get-the-app" class="c-btn" 1349 target="_blank" 1350 rel="noopener noreferrer"> 1351 Get the app 1352 </a> 1353 <a href="/book-a-demo" class="c-btn c-btn--secondary" 1354 target="_self"> 1355 Book a demo 1356 </a> 1357 </div> 1358 <ul class="f-socials__list"> 1359 <li class="f-socials__item"> 1360 <a href="https://www.facebook.com/parcelprotectaus/" class="f-socials__item__link" target="_blank" rel="noopener noreferrer" aria-label="Facebook"> 1361 <svg class="i-facebook f-socials__item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-facebook"></use></svg> 1362 </a> 1363 </li> 1364 <li class="f-socials__item"> 1365 <a href="https://www.instagram.com/parcelprotectau/" class="f-socials__item__link" target="_blank" rel="noopener noreferrer" aria-label="Instagram"> 1366 <svg class="i-instagram f-socials__item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-instagram"></use></svg> 1367 </a> 1368 </li> 1369 <li class="f-socials__item"> 1370 <a href="https://au.linkedin.com/showcase/parcelprotect/" class="f-socials__item__link" target="_blank" rel="noopener noreferrer" aria-label="LinkedIn"> 1371 <svg class="i-linkedin f-socials__item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-linkedin"></use></svg> 1372 </a> 1373 </li> 1374 <li class="f-socials__item"> 1375 <a href="https://www.youtube.com/@parcelprotectau" class="f-socials__item__link" target="_blank" rel="noopener noreferrer" aria-label="YouTube"> 1376 <svg class="i-youtube f-socials__item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-youtube"></use></svg> 1377 </a> 1378 </li> 1379 </ul> 1380 </div> 1381 <div class="f-bottom"> 1382 <div class="l-component__content f-bottom__links"> 1383 <nav class="f-bottom__nav"> 1384 <ul class="f-bottom__nav-items"> 1385 <li class="f-bottom__nav-item"> 1386 <a href="/privacy-policy" class="f-bottom__nav-item__link"> Privacy policy</a> 1387 </li> 1388 <li class="f-bottom__nav-item"> 1389 <a href="/terms-and-conditions" class="f-bottom__nav-item__link"> Terms & Conditions</a> 1390 </li> 1391 <li class="f-bottom__nav-item"> 1392 <a href="/duty-of-disclosure" class="f-bottom__nav-item__link">Duty of Disclosure</a> 1393 </li> 1394 <li class="f-bottom__nav-item"> 1395 <a href="/payment-terms" class="f-bottom__nav-item__link">Payment Terms</a> 1396 </li> 1397 <li class="f-bottom__nav-item"> 1398 <a href="https://www.nti.com.au/getmedia/47b50d1a-623c-4c59-b14b-127f6222d40e/NTI-Limited-Parcel-Protect-Platform-Terms-of-Use-2025.pdf" class="f-bottom__nav-item__link">Platform Terms of Use</a> 1399 </li> 1400 </ul> 1401 </nav> 1402 <div class="f-bottom__credentials"> 1403 Web development <a href="https://www.zeroseven.com.au/" class="f-bottom__credentials-link f-bottom__credentials-link--green" target="_blank" rel="noopener noreferrer">[zero]seven</a> 1404 </div> 1405 </div> 1406 <div class="l-component__content f-bottom__inner"> 1407 1408 <div class="f-bottom__copyright"> 1409 <p class="f-bottom__copyright-text">© Copyright 2026 NTI Limited</p> 1410 </div> 1411 <div class="f-bottom__legal"> 1412 Parcel Protect is a brand of NTI Limited. The information on this website is general only and does not take into account your objectives, financial situation or needs. When making decisions about our insurance, consider the policy wording on this website. Insurance products are provided by National Trans
1412port Insurance, a joint venture of the insurers CGU Australia Pty Ltd trading as CGU Insurance ABN 62 004 478 960 AFSL 700014 and AAI Limited Trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246. 1413 </div> 1414 </div> 1415 </div> 1416 </div> 1417</footer> 1418 1419 1420 1421 1422 <div class="c-cookies" data-alert="cookies"> 1423 <div class="l-component__content"> 1424 <div class="c-cookies__wrapper"> 1425 <div class="c-cookies__text">This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal performance.</div> 1426 <div class="c-cookies__buttons"> 1427 <button data-alert-close class="c-btn" name="Close alert">OK</button> 1428 <a href="/privacy-policy" class="c-btn c-btn--secondary-rev-white" 1429 target="_self"> Privacy policy</a> 1430 </div> 1431 </div> 1432 1433 <input name="__RequestVerificationToken" type="hidden" value="CfDJ8GZZG1SyvHBOhr1nA1ibfpuZSG7ecSKCW0vxBf9Z2PL7DBxkusqDeIasgkOelWpkwmSuKNisKaQPqyEYabQQHvdcbsXyAr_BhEExzsypbjMFpfEVjE_xHWc2V_LvJx4ZWEEtX2ezf5b-2p8nXe1B4Is" /> 1434 </div> 1435 </div> 1436 1437 </div> 1438 1439 1440
1440<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA="> 1441 document.addEventListener("DOMContentLoaded", function (event) { 1442 bindings(); 1443 }); 1444 1445 /** 1446 * Checks if the browser is supported or not 1447 * returns bool 1448 */ 1449 function getIsSupportedBrowser() { 1450 /** 1451 * Unsupported browsers to detect: 1452 * Internet Explorer <= 11 1453 * Safari <= 12.x 1454 */ 1455 const userAgent = navigator.userAgent; 1456 var isSupportedBrowser = true; 1457 1458 1459 // Detects if the browser is Internet Explorer 1460 var isInternetExplorer = userAgent.indexOf('MSIE') > -1 || userAgent.indexOf('Trident') > -1; 1461 1462 // Detects if the browser is Safari 1463 var isSafari = userAgent.indexOf('Safari') > -1 && (userAgent.indexOf('Chrome') == -1 && userAgent.indexOf('Chromium') == -1); 1464 1465 // If the browser is Safari, get the version number 1466 if (isSafari) { 1467 var tempVersionOffset, tempVersion; 1468 var browserVersion = userAgent.substring(tempVersionOffset + 7); 1469 1470 if ((tempVersionOffset = userAgent.indexOf("Version")) != -1) 1471 browserVersion = userAgent.substring(tempVersionOffset + 8); 1472 1473 // trim version 1474 if ((tempVersion = browserVersion.indexOf(";")) != -1) 1475 browserVersion = browserVersion.substring(0, tempVersion); 1476 1477 if ((tempVersion = browserVersion.indexOf(" ")) != -1) 1478 browserVersion = browserVersion.substring(0, tempVersion); 1479 1480 var intBrowserVersion = browserVersion.split('.')[0]; 1481 } 1482 1483 // Set the isSupportedBrowser variable to false the conditions are met 1484 if (isInternetExplorer || (isSafari && intBrowserVersion <= 12)) { 1485 isSupportedBrowser = false; 1486 } 1487 1488 return isSupportedBrowser; 1489 } 1490 1491 function bindings() { 1492 let el = document.querySelector('[data-unsupported-browser]'); 1493 let closeButton = document.querySelector('[data-unsupported-browser-close]'); 1494 1495 if (!el || !closeButton) 1496 return; 1497 1498 // Check if the browser is supported. If yes don't show the dialog 1499 var isSupportedBrowser = getIsSupportedBrowser(); 1500 if (isSupportedBrowser) 1501 return; 1502 1503 // Remove the hidden class to show the dialog 1504 el.classList.remove("is-hidden") 1505 1506 closeButton.addEventListener('click', function (event) { 1507 el.classList.add("is-hidden"); 1508 }); 1509 } 1510 </script>
1510 1511 <div class="c-incompatible-browser is-hidden" data-unsupported-browser aria-hidden="true"> 1512 <div class="c-incompatible-browser__bg"> 1513 </div> 1514 <div class="c-incompatible-browser__panel"> 1515 <h2 class="c-incompatible-browser__head"> 1516 Unsupported browser 1517 </h2> 1518 <div class="c-incompatible-browser__content"> 1519 <div class="c-incompatible-browser__download-links"> 1520 <a href="https://www.google.com.au/chrome/" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link"> 1521 Chrome 1522 </a> 1523 <a href="https://www.microsoft.com/en-us/edge" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link"> 1524 Edge 1525 </a> 1526 <a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link"> 1527 Firefox 1528 </a> 1529 </div> 1530 <button class="c-btn c-btn--ghost c-incompatible-browser__continue" data-unsupported-browser-close> 1531 Continue anyway 1532 </button> 1533 </div> 1534 </div> 1535 </div> 1536 1537 1538 1539 1540 1541 1542 1543 1544 1545 1546 1547 1548 1549 1550 1551
1551<script src="/scripts/vendors/npm.swiper.js?v=uqFKS44DVnTGp6eij6HK4chZLCa1Bftwdq1wSe_q8dg" defer></script>
vendor: 2 bytes, line 1551
1551
1552<script src="/scripts/vendors/npm.aspnet-client-validation.js?v=7pDQZt1_-jn4ixVH8HCl_e2mvFP3V-c8GKBrlxkj0f0" defer></script>
vendor: 2 bytes, line 1552
1552
1553<script src="/scripts/components/core/anchors.js?v=uSfQchB9kqc0h5Rir81gJH-NU4jHqsiqFxoD7mFfbOk" defer></script>
vendor: 2 bytes, line 1553
1553
1554<script src="/scripts/runtime.js?v=drZ1xMtN6wd2hoEW-ZtEDHpgdtzzGhrnImO8sCI_H3k" defer></script>
vendor: 2 bytes, line 1554
1554
1555<script src="/scripts/scripts.js?v=GYwGMmxKHXc8oXvD7fhbQZj2IDJ-fsfA7sT-S3IrCQM" defer></script>
vendor: 2 bytes, line 1555
1555
1556<script src="/_content/NTI.Common.UI/widgets/scripts/runtime.js?v=JnjUefsvsGOWzQm4Dqf7jB1otW1G1VVKZ-HULCaaC7U" defer></script>
vendor: 2 bytes, line 1556
1556
1557<script src="https://kit.fontawesome.com/1332dd0355.js" defer></script>
vendor: 2 bytes, line 1557
1557
1558<script src="/scripts/components/widgets/comparisonModule.js?v=X-PzKAOyRmulxYCVNrbwZHYob5fm0mqnGns7Tl8F2XA" defer></script>
vendor: 2 bytes, line 1558
1558
1559<script src="/_content/NTI.Common.UI/widgets/scripts/vendors/npm.slide-anim.js?v=AOkc-00gMHA4YyqiDiSN8q55EMPtq8cNuKrd7nTNIhQ" defer></script>
vendor: 2 bytes, line 1559
1559
1560<script src="/_content/NTI.Common.UI/widgets/scripts/modules/classToggles.js?v=P16oGMzY4rWccILRjE8GsvfC-suBbAAs4pTz6AjpgyA" defer></script>
vendor: 2 bytes, line 1560
1560
1561<script src="/_content/NTI.Common.UI/widgets/scripts/accordion.js?v=e7kQYNOjC2_Edpk7sWKv4is3QgBTqcpWl9mEasDZxV0" defer></script>
vendor: 2 bytes, line 1561
1561
1562<script src="/scripts/components/core/alert.js?v=C1Fa8RIhGbG1DkrLspj_Okke9B92y1Y6gW7LvLO84Hc" defer></script>
vendor: 2 bytes, line 1562
1562
1563<script src="/scripts/modules/formValidation.js?v=9RJzbBLLvdXqZ46xycrhpF8pmqQAgOzxZszcnJrJnGs" defer></script>
vendor: 2 bytes, line 1563
1563
1564<script src="/scripts/components/widgets/downloads.js?v=FI6clpNROBWBLkhXXy_8kUxN-AJqfM6lpEA0uTQzCt8" defer></script>
vendor: 2 bytes, line 1564
1564
1565<script src="/scripts/components/core/banner.js?v=1h2PIcKlpdjOPx3up2JAHlqmCYaixkAhuFGXzK_7dFg" defer></script>
vendor: 2 bytes, line 1565
1565
1566<script src="/scripts/vendors/npm.slide-anim.js?v=Gq1w5DFafVzNqrlVivAww-U2ebuRoR00GExzBc05rfM" defer></script>
vendor: 2 bytes, line 1566
1566
1567<script src="/scripts/modules/classToggles.js?v=b4AymKyiw-xjegww6XcC0VE83gwHfgp7GLbMqb8lnw0" defer></script>
vendor: 2 bytes, line 1567
1567
1568<script src="/scripts/components/core/header.js?v=svWe1XlBkSM1QWAxovRb1rCZH8ZqL-GAbT1kjdXT18U" defer></script>
vendor: 2 bytes, line 1568
1568
1569<script src="/scripts/components/core/forms.js?v=Y0G-lNbyydN0LHwB8Bk6PY33kXHNw1flQXkm0NTBVFo" defer></script>
1569 1570 1571
1571<script src="/_content/Kentico.Content.Web.Rcl/Content/Bundles/Public/systemFormComponents.min.js"></script>
1571 1572 1573 1574</body> 1575</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.