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152            <path d="M197.927 37.1752C196.727 37.1752 195.641 36.9718 194.671 36.5605C193.701 36.1492 192.871 35.5932 192.186 34.8836C191.5 34.1785 190.973 33.3559 190.603 32.4204C190.233 31.4848 190.048 30.504 190.048 29.4735C190.048 28.443 190.228 27.3989 190.589 26.4543C190.95 25.5096 191.473 24.6825 192.159 23.9639C192.844 23.2497 193.679 22.6802 194.657 22.2599C195.636 21.8396 196.737 21.6317 197.954 21.6317C199.172 21.6317 200.263 21.8441 201.224 22.2599C202.185 22.6802 203.006 23.2452 203.682 23.9503C204.359 24.6554 204.873 25.478 205.225 26.4136C205.576 27.3492 205.752 28.3209 205.752 29.3333C205.752 29.5819 205.748 29.8215 205.739 30.0475C205.73 30.278 205.707 30.4678 205.667 30.6215H194.098C194.157 31.2136 194.297 31.7379 194.527 32.1944C194.757 32.6509 195.05 33.0441 195.411 33.3695C195.771 33.6949 196.182 33.939 196.637 34.1153C197.093 34.287 197.571 34.3729 198.067 34.3729C198.829 34.3729 199.546 34.1876 200.223 33.8124C200.899 33.4418 201.359 32.9492 201.607 32.339L204.891 33.2565C204.341 34.4 203.457 35.3401 202.248 36.0768C201.039 36.8136 199.596 37.1797 197.923 37.1797L197.927 37.1752ZM201.81 28.1311C201.716 27.0057 201.301 26.1017 200.566 25.4283C199.83 24.7503 198.942 24.4113 197.896 24.4113C197.381 24.4113 196.899 24.5017 196.452 24.6825C196.006 24.8633 195.609 25.1164 195.266 25.4418C194.923 25.7672 194.644 26.1559 194.423 26.617C194.206 27.0735 194.076 27.5797 194.039 28.1356H201.81V28.1311Z" fill="#000437" />
153            <path d="M206.063 29.3921C206.063 28.3435 206.244 27.3492 206.605 26.4181C206.965 25.4825 207.489 24.6644 208.174 23.9548C208.86 23.2497 209.69 22.6848 210.659 22.2644C211.629 21.8441 212.725 21.6317 213.943 21.6317C215.58 21.6317 216.973 21.9842 218.128 22.6893C219.278 23.3944 220.14 24.3209 220.712 25.4644L216.969 26.6079C216.644 26.052 216.216 25.6317 215.684 25.3333C215.151 25.0396 214.561 24.8904 213.916 24.8904C213.365 24.8904 212.851 24.9989 212.373 25.2204C211.895 25.4418 211.485 25.7446 211.128 26.1379C210.777 26.5311 210.501 27.0011 210.298 27.5571C210.1 28.1085 209.996 28.7232 209.996 29.3876C209.996 30.052 210.1 30.6667 210.312 31.2181C210.519 31.774 210.804 32.2486 211.155 32.6509C211.507 33.0531 211.922 33.3605 212.4 33.5819C212.874 33.7989 213.379 33.9119 213.916 33.9119C214.601 33.9119 215.233 33.7401 215.814 33.3966C216.396 33.0531 216.798 32.6328 217.028 32.1356L220.771 33.2791C220.257 34.4226 219.409 35.3582 218.227 36.0859C217.046 36.8091 215.629 37.1752 213.97 37.1752C212.752 37.1752 211.656 36.9627 210.686 36.5469C209.717 36.1266 208.887 35.5616 208.201 34.843C207.516 34.1243 206.988 33.2972 206.614 32.3526C206.244 31.4079 206.059 30.4226 206.059 29.3921H206.063Z" fill="#000437" />
154            <path d="M231 36.1175C230.486 36.348 229.859 36.574 229.115 36.8045C228.371 37.035 227.59 37.148 226.774 37.148C226.242 37.148 225.741 37.0802 225.277 36.9492C224.812 36.8136 224.402 36.6011 224.05 36.3028C223.698 36.0091 223.418 35.6249 223.207 35.1593C222.995 34.6938 222.891 34.1243 222.891 33.4554V24.8407H220.92V21.8938H222.891V17.026H226.72V21.8938H229.863V24.8407H226.72V32.1672C226.72 32.7006 226.86 33.0802 227.135 33.2972C227.41 33.5187 227.748 33.6271 228.15 33.6271C228.551 33.6271 228.939 33.5593 229.322 33.4283C229.706 33.2927 230.008 33.1797 230.238 33.0848L231.009 36.1175H231Z" fill="#000437" />
155        </svg>
156            </a>
157            <div class="h-main">
158                    <nav id="navigation" class="h-main__nav" data-nav="toggle">
159                        <ul class="h-main__nav-items" itemscope itemtype="https://schema.org/SiteNavigationElement">
160                                <li class="h-main__nav-item has-children is-active" data-nav-item>
161                                        <div class="h-main__nav-item__header">
162                                                <div class="h-main__nav-item__header-link" itemprop="url">
163                                                    <span itemprop="name">Features</span>
164                                                </div>
165                                            <div class="h-main__nav-item__header-toggle">
166                                                <svg class="i-chevron-down h-main__nav-item__header-toggle-icon" data-nav-subitems-toggle="" aria-controls="6f49b3bd-25f3-4599-8890-1de04f68b513" aria-expanded="false" role="group" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
167                                            </div>
168                                         </div>
169                                        <ul class="h-main__subnav" data-nav-subitems itemscope
170                                            itemtype="https://schema.org/SiteNavigationElement">
171                                                <li class="h-main__subnav-item is-active" itemprop="name">
172                                                        <a href="/features/delivery-insurance" class="h-main__subnav-item__link"
173                                                           itemprop="url">Delivery Insurance</a>
174                                                </li>
175                                                <li class="h-main__subnav-item" itemprop="name">
176                                                        <a href="/features/case-management" class="h-main__subnav-item__link"
177                                                           itemprop="url">Case Management</a>
178                                                </li>
179                                                <li class="h-main__subnav-item" itemprop="name">
180                                                        <a href="/features/platform-integration" class="h-main__subnav-item__link"
181                                                           itemprop="url">Platform Integration</a>
182                                                </li>
183                                                <li class="h-main__subnav-item" itemprop="name">
184                                                        <a href="/features/merchant-portal" class="h-main__subnav-item__link"
185                                                           itemprop="url">Merchant Portal</a>
186                                                </li>
187                                        </ul>
188                                </li>
189                                <li class="h-main__nav-item" data-nav-item>
190                                                <a href="/plans" class="h-main__nav-item__link" itemprop="url">
191                                                    <span itemprop="name">Plans</span>
192                                                    <svg class="i-chevron-right h-main__nav-item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg>
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195                                <li class="h-main__nav-item has-children" data-nav-item>
196                                        <div class="h-main__nav-item__header">
197                                                <div class="h-main__nav-item__header-link" itemprop="url">
198                                                    <span itemprop="name">Resources</span>
199                                                </div>
200                                            <div class="h-main__nav-item__header-toggle">
201                                                <svg class="i-chevron-down h-main__nav-item__header-toggle-icon" data-nav-subitems-toggle="" aria-controls="a9031945-a8ae-4441-abf6-64029c12317f" aria-expanded="false" role="group" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
202                                            </div>
203                                         </div>
204                                        <ul class="h-main__subnav" data-nav-subitems itemscope
205                                            itemtype="https://schema.org/SiteNavigationElement">
206                                                <li class="h-main__subnav-item" itemprop="name">
207                                                        <a href="/resources/blog" class="h-main__subnav-item__link"
208                                                           itemprop="url">News and Updates</a>
209                                                </li>
210                                                <li class="h-main__subnav-item" itemprop="name">
211                                                        <a href="/resources/guides" class="h-main__subnav-item__link"
212                                                           itemprop="url">User Guides</a>
213                                                </li>
214                                        </ul>
215                                </li>
216                                <li class="h-main__nav-item" data-nav-item>
217                                                <a href="/contact-us" class="h-main__nav-item__link" itemprop="url">
218                                                    <span itemprop="name">Contact</span>
219                                                    <svg class="i-chevron-right h-main__nav-item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg>
220                                                </a>
221                                </li>
222                        </ul>
223                        <div class="h-main__nav-actions" itemscope itemtype="https://schema.org/SiteNavigationElement">
224                                <a href="https://merchant.parcelprotect.com.au/" class="h-main__nav-login" itemprop="url">
225                                    <span itemprop="name">Partner Login</span>
226                                    <div class="h-main__nav-login__icon-container">
227                                        <svg class="i-profile-outline h-main__nav-login__icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-profile-outline"></use></svg>
228                                    </div>
229                                </a>
230                                    <a href="/get-the-app" class="c-btn c-contact-us__btn"
231                                        target="_blank"
232                                        rel="noopener noreferrer">
233                                        Get the app
234                                    </a>
235                                    <a href="/book-a-demo" class="c-btn c-btn c-btn--secondary"
236                                        target="_blank"
237                                        rel="noopener noreferrer">
238                                        Book a demo
239                                    </a>
240                        
241                        </div>
242                    </nav>
243            </div>
244            <div class="h-mobile-actions">
245                <div class="h-main__nav-actions__mobile" itemscope itemtype="https://schema.org/SiteNavigationElement">
246                        <a href="https://merchant.parcelprotect.com.au/" class="h-main__nav-login" itemprop="url">
247                            <span itemprop="name">Partner Login</span>
248                            <div class="h-main__nav-login__icon-container">
249                                <svg class="i-profile-outline h-main__nav-login__icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-profile-outline"></use></svg>
250                            </div>
251                        </a>
252                            <a href="/get-the-app" class="c-btn"
253                                target="_blank"
254                                rel="noopener noreferrer">
255                                Get the app
256                            </a>
257                            <a href="/book-a-demo" class="c-btn c-btn--secondary"
258                                target="_blank"
259                                rel="noopener noreferrer">
260                                Book a demo
261                            </a>
262                </div>
263                <div class="h-mobile-trigger" id="mobile-btn" data-nav-mobile>
264                    <svg class="i-menu h-mobile-trigger__icon h-mobile-trigger__icon--menu" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-menu"></use></svg>
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266                </div>
267                <div class="h-mobile-overlay"></div>
268            </div>
269    </div>
270</header>
271
272
273 
274
275		<main id="content" class="l-site__main">
276			
277
278
279
280
281
282
283<div
284    class="l-component c-page-banner
285            c-page-banner--default
286    
287    
288    
289    
290                c-page-banner__text--right
291    c-page-banner--bg-white
292    c-page-banner--align-bottom"
293    
294>
295    <div class="c-page-banner__bg"><span class="c-page-banner__bg-shape"></span></div>
296        <div class="l-component__content c-breadcrumbs__wrapper">
297            
298
299
300
301    <div class="c-breadcrumbs">
302        <nav class="c-breadcrumbs__inner">
303            <ul class="c-breadcrumbs__items" itemscope itemtype="https://schema.org/BreadcrumbList">
304                <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem">
305                    <a href="/" class="c-breadcrumbs__item-link" itemprop="item">
306                        <span itemprop="name" class="c-breadcrumbs__item-link">
307                            Home
308                        </span>
309                        <svg class="i-chevron-right c-breadcrumbs__item-chevron" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg>
310                    </a>
311                    <meta itemprop="position" content="1">
312                </li>
313                    <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem">
314                            <span class="c-breadcrumbs__item-text" itemprop="name">Features</span>
315	                    <meta itemprop="position" content="2">
316						<svg class="i-chevron-right c-breadcrumbs__item-chevron" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg>
317                    </li>
318                <li class="c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem">
319                    <span class="c-breadcrumbs__item-text" itemprop="name">Delivery Insurance</span>
320                    <meta itemprop="position" content="3">
321                </li>
322            </ul>
323        </nav>
324    </div>
325
326        </div>
327
328    <div class="c-page-banner__inner l-component__content">
329            <div class="c-page-banner__content-wrapper">
330                    <div class="c-page-banner__content">
331                        <h1 class="c-page-banner__heading c-page-banner__heading--regular"><span>Delivery insurance made for eCommerce businesses </span></h1>
332                            <div class="c-page-banner__text">
333                                <p data-pasted="true">Traditional courier warranties and freight insurance haven’t kept pace with eCommerce. Parcel Protect provides genuine coverage built for online retail, easy to set up, simple to manage, and charged only on what you ship.&nbsp;</p>
334                            </div>
335                            <div class="c-page-banner__ctas">
336                                    <a class="c-btn c-btn--xlge c-btn--primary" href="/get-the-app">Get the app</a>
337                                    <a class="c-btn c-btn--secondary c-btn--xlge " href="/book-a-demo">Book a demo</a>
338                            </div>
339                    </div>
340            </div>
341            <picture anchor="center" class="c-page-banner__image c-page-banner__image--desktop c-page-banner__image--side
342        c-page-banner__text--right
343        c-page-banner__image--large"><source srcset="/pimg/332e284d-6490-43ad-a6df-469e03fbb347/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v12.png?rxy=0.49750415973377704%2c0.4784&amp;format=webp&amp;width=645&amp;height=645&amp;quality=100&amp;rmode=crop&amp;d=-707024307" type="image/webp"><img alt="Page banner" height="645" loading="lazy" src="/pimg/332e284d-6490-43ad-a6df-469e03fbb347/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v12.png?rxy=0.49750415973377704%2c0.4784&amp;format=png&amp;width=645&amp;height=645&amp;quality=100&amp;rmode=crop&amp;d=-707024307" width="645"></picture>
344
345    </div>
346
347</div>
348
349
350
351
352
353
354
355
356<div class="section">
357    
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373<div id="" class="w-component w-plan-inclusions w-bg-white w-plan-inclusions--1 nti-parcel-protect">
374	<div class="w-component__content">
375		<div class="w-plan-inclusions__inner">
376			<div class="w-plan-inclusions__main w-plan-inclusions__main--two-col">
377					<h2 class="w-plan-inclusions__main-title">Don&#x2019;t settle for second-rate delivery protection</h2>
378					<div class="w-plan-inclusions__main-summary w-editable-text"><p data-pasted="true"><strong>You know what they say about assumptions... </strong></p><p>Parcel Protect gives you over and above what parcel services and couriers offer. More than just insurance, it’s a solution that keeps your customers happy, saves you time, money and a whole lot of hassle.&nbsp;</p></div>
379			</div>
380
381				<div class="w-plan-inclusions__card w-card-light">
382						<h3 class="w-plan-inclusions__card-title w-plan-inclusions__card-title--blue">
383								<i class="fa-regular fa-box-circle-check w-plan-inclusions__card-title__icon w-plan-inclusions__card-title__icon--blue"></i>
384							Stop and ask yourself &#x201C;Do my couriers and parcel services offer me this?&#x201D;
385						</h3>
386						<div class="w-plan-inclusions__card-bottom w-plan-inclusions__card-bottom__icon--blue">
387							<ul><li class="e-paragraph--tick">Cover for lost, damaged, and stolen deliveries</li><li class="e-paragraph--tick">Automatic replacement from your store or refund (up to $10,000 per item)</li><li class="e-paragraph--tick">Issues resolved fast - hours, not weeks</li><li class="e-paragraph--tick">Claims management and customer service handled on your behalf</li><li class="e-paragraph--tick">Admin time and hassle taken off your plate</li></ul>
388								<a href="/get-the-app" target="_self" class="c-btn w-plan-inclusions__card-button c-btn--secondary ">
389									Get the app
390								</a>
391						</div>
392				</div>
393		</div>
394	</div>
395</div>
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420<div id="" class="w-component nti-parcel-protect w-bg-dark-purple  w-component--spacing  w-highlight-panel w-highlight-panel--reversed
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430
431			    <div class="w-highlight-panel__side">
432                        <picture class="w-highlight-panel__image "><source srcset="/pimg/87784b4e-3122-41e1-855b-9c25204d67d7/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v17.png?rxy=0.49750415973377704%2c0.4784&amp;format=webp&amp;width=1200&amp;height=1248&amp;rmode=crop&amp;d=2113504117" type="image/webp"><img alt="3 villains with copy" height="1248" loading="lazy" src="/pimg/87784b4e-3122-41e1-855b-9c25204d67d7/d63915f9-9a4f-440c-8532-e73d2e904738/333%20parcel%20protect%20website%20imagery_v17.png?rxy=0.49750415973377704%2c0.4784&amp;format=png&amp;width=1200&amp;height=1248&amp;rmode=crop&amp;d=2113504117" width="1200"></picture>
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434			    </div>
435
436			<div class="w-highlight-panel__content">
437					<h2 id="in-page-nav-anchor-7fc59b45-d346-46f7-bbd3-589d43cffb50" class="w-highlight-panel__main-title">
437Comprehensive Delivery Insurance</h2>
438					<div class="w-highlight-panel__main-text w-editable-text">
439						<h3>Delivery protection to shield your orders from the delivery villains.&nbsp;</h3><ul><li>Cover for accidental loss, damage, or theft&nbsp;</li><li>Up to $10,000 protection per item&nbsp;</li><li>Claims handled by professional insurance specialists&nbsp;</li><li>24/7 case lodgement &amp; order resupply&nbsp;</li><li>No excess payable&nbsp;</li><li>Australia-wide coverage&nbsp;</li><li>Full-value protection including freight and taxes&nbsp;</li></ul><p>We’re backed by&nbsp;<strong>NTI</strong>, Australia’s transport and logistics insurance specialists with more than 50 years of experience in the industry.&nbsp;</p>
440					</div>
441				<div class="w-highlight-panel__main-button-wrapper">
442						<a href="/get-the-app"
443						   target="_self"
444						   class="c-btn">
445							Get the app
446						</a>
447                        <a href="/policy-wording"
448                           target="_self"
449						   class="c-btn c-btn--secondary">
450                            Learn more
451						</a>
452
453
454				</div>
455			</div>
456		</div>
457	</div>
458
459</div>
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480    <div id="" class="w-component w-component--spacing nti-parcel-protect w-bg-white">
481        <div class="w-component__content w-content-block__inner">
482			<div class="w-content-block__section w-content-block__section--main">
483                    <h2 class="w-content-block__title w-title w-text-color"> From claim to resupply, fast</h2>
484			</div>
485			<ul class="w-content-block__section w-content-block__section--items w-text-color w-content-block__section--1-col">
486					<li class="w-content-block__item">
487						<div class="w-content-block__item-inner">
488								<h3 class="w-content-block__item-heading">A quick fix for customers and another sale for you </h3>
489<p data-pasted="true">When a claim is approved, we arrange a replacement order directly through your store. The new order follows your normal fulfilment process, ensuring a seamless experience for your customers.&nbsp;</p><p>This approach saves your team the time normally spent chasing up claims with couriers or issuing refunds. You make a new sale on the replacement order, maintain your reputation with customers and resolve delivery issues fast.&nbsp;</p><p>If a replacement isn’t the preferred option, we arrange a refund on your behalf, ensuring every claim is resolved quickly and professionally.&nbsp;</p>						</div>
490					</li>
491			</ul>
492		</div>
493	</div>
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518<div id="" class="w-component nti-parcel-protect w-bg-pink  w-component--full-width  w-highlight-panel
519
520w-bg-pink
521 w-highlight-panel--edge">
522
523
524	<div
525		class="w-highlight-panel__inner w-component__content  w-bg-pink">
526
527		<div class="w-highlight-panel__wrapper ">
528
529			    <div class="w-highlight-panel__side">
530                        <picture class="w-highlight-panel__image "><source srcset="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&amp;format=webp&amp;width=1200&amp;height=801&amp;rmode=crop&amp;d=1089927677" type="image/webp"><img alt="Back of courier van" height="801" loading="lazy" src="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&amp;format=jpeg&amp;width=1200&amp;height=801&amp;rmode=crop&amp;d=1089927677" width="1200"></picture>
531				    <!-- If video url is present -->
532			    </div>
533
534			<div class="w-highlight-panel__content">
535					<h2 id="in-page-nav-anchor-f0a05d51-85e6-4894-aeca-5c21825c31c4" class="w-highlight-panel__main-title">Why parcel service and courier coverage falls short</h2>
536					<div class="w-highlight-panel__main-text w-editable-text">
537						<p data-pasted="true">Coverage or warranties from parcel services from parcel services and couriers might sound reassuring, but when you need them, they don’t always deliver.&nbsp;</p><ul><li data-pasted="true">You handle the customer enquiry and all the admin</li><li>Payout limits that often don’t cover the order value</li><li>
537Exclusions for common issues like drops, damage, or weather</li><li>No cover for parcels lost or stolen after delivery</li><li>Claims that can take weeks to process</li></ul><p>It’s not complete protection, and it doesn’t always help your business. We give you comprehensive coverage and service designed to protect your deliveries the way you need it.&nbsp;</p>
538					</div>
539				<div class="w-highlight-panel__main-button-wrapper">
540
541
542				</div>
543			</div>
544		</div>
545	</div>
546
547		<div class="w-highlight-panel__image-container">
548                    <picture class="w-highlight-panel__image--full"><source srcset="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&amp;format=webp&amp;width=1200&amp;height=801&amp;rmode=crop&amp;d=1089927677" type="image/webp"><img alt="Back of courier van" height="801" loading="lazy" src="/pimg/6cb06ceb-4916-443e-be87-95ee85851637/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_187882977.jpeg?rxy=0.5807272727272728%2c0.49550531190411334&amp;format=jpeg&amp;width=1200&amp;height=801&amp;rmode=crop&amp;d=1089927677" width="1200"></picture>
549			<!-- If video url is present -->
550		</div>
551</div>
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572<div id="" class="l-component w-comparison" data-columns="3">
573    <div class="w-component__content">
574
575
576        <div class="w-comparison__nav w-comparison__nav--top">
577            <button class="c-comparison__nav-button is-disabled" data-prev>
578                Previous
579                <svg class="c-comparison__nav-button-icon" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none">
580                    <rect width="32" height="32" rx="16" fill="#3B38FF" />
581                    <path d="M15.0533 16L19.7733 11.28C20.0217 11.0302 20.1611 10.6923 20.1611 10.34C20.1611 9.98777 20.0217 9.64983 19.7733 9.40001C19.6494 9.27504 19.5019 9.17585 19.3394 9.10816C19.177 9.04047 19.0027 9.00562 18.8267 9.00562C18.6507 9.00562 18.4764 9.04047 18.3139 9.10816C18.1514 9.17585 18.004 9.27504 17.88 9.40001L12.2267 15.0533C12.1017 15.1773 12.0025 15.3248 11.9348 15.4872C11.8671 15.6497 11.8323 15.824 11.8323 16C11.8323 16.176 11.8671 16.3503 11.9348 16.5128C12.0025 16.6753 12.1017 16.8227 12.2267 16.9467L17.88 22.6667C18.0046 22.7903 18.1523 22.888 18.3148 22.9544C18.4772 23.0207 18.6512 23.0544 18.8267 23.0533C19.0021 23.0544 19.1761 23.0207 19.3385 22.9544C19.501 22.888 19.6488 22.7903 19.7733 22.6667C20.0217 22.4169 20.1611 22.0789 20.1611 21.7267C20.1611 21.3744 20.0217 21.0365 19.7733 20.7867L15.0533 16Z" fill="white" />
582                </svg>
583            </button>
584            <button class="c-comparison__nav-button" data-next>
585                Next
586                <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none">
587                    <rect width="32" height="32" rx="16" fill="#3B38FF" />
588                    <path d="M19.7733 15.0533L14.1199 9.40001C13.996 9.27504 13.8485 9.17585 13.686 9.10816C13.5235 9.04047 13.3493 9.00562 13.1733 9.00562C12.9972 9.00562 12.823 9.04047 12.6605 9.10816C12.498 9.17585 12.3505 9.27504 12.2266 9.40001C11.9783 9.64983 11.8389 9.98777 11.8389 10.34C11.8389 10.6923 11.9783 11.0302 12.2266 11.28L16.9466 16L12.2266 20.72C11.9783 20.9
588698 11.8389 21.3078 11.8389 21.66C11.8389 22.0123 11.9783 22.3502 12.2266 22.6C12.3512 22.7236 12.4989 22.8214 12.6614 22.8877C12.8238 22.9541 12.9978 22.9877 13.1733 22.9867C13.3487 22.9877 13.5227 22.9541 13.6851 22.8877C13.8476 22.8214 13.9953 22.7236 14.1199 22.6L19.7733 16.9467C19.8982 16.8227 19.9974 16.6753 20.0651 16.5128C20.1328 16.3503 20.1677 16.176 20.1677 16C20.1677 15.824 20.1328 15.6497 20.0651 15.4872C19.9974 15.3248 19.8982 15.1773 19.7733 15.0533Z" fill="white" />
589                </svg>
590            </button>
591        </div>
592        <div class="w-comparison__matrix">
593            <div class="w-comparison-heading-col">
594                    <div class="w-comparison-heading-col__section">
595                        <h3 class="w-comparison-heading-col__section-name">Service</h3>
596                        <ul class="w-comparison-heading-col__section-items">
597
598                                <li class="w-comparison-heading-col__section-item" data-item-name="0">Manages the customer complaint</li>
599                                <li class="w-comparison-heading-col__section-item" data-item-name="1">Manages case with the shipping provider</li>
600                                <li class="w-comparison-heading-col__section-item" data-item-name="2">Repurchases goods through your store at retail price</li>
601                                <li class="w-comparison-heading-col__section-item" data-item-name="3">No deadlines for reporting damage</li>
602                                <li class="w-comparison-heading-col__section-item" data-item-name="4">No additional customer costs at checkout</li>
603                        </ul>
604                    </div>
605                    <div class="w-comparison-heading-col__section">
606                        <h3 class="w-comparison-heading-col__section-name">Cover</h3>
607                        <ul class="w-comparison-heading-col__section-items">
608
609                                <li class="w-comparison-heading-col__section-item" data-item-name="5">Offers accidental loss and damage</li>
610                                <li class="w-comparison-heading-col__section-item" data-item-name="6">Covers any postal or parcel service</li>
611                                <li class="w-comparison-heading-col__section-item" data-item-name="7">Covers Porch Piracy</li>
612                                <li class="w-comparison-heading-col__section-item" data-item-name="8">Has no excess to pay</li>
613                                <li class="w-comparison-heading-col__section-item" data-item-name="9">Backed by Australian Insurers</li>
614                                <li class="w-comparison-heading-col__section-item" data-item-name="10">No minimum premium</li>
615                                <li class="w-comparison-heading-col__section-item" data-item-name="11">Rounding value to the next $100 leading to <strong>over-insurance</strong></li>
616                        </ul>
617                    </div>
618            </div>
619            <div class="w-comparison-col-wrapper">
620                <div class="w-comparison-col" data-comparison-col>
621        <div class="w-comparison-col__header">
622                <picture class="w-comparison-col__logo"><img alt="Parcel Protect" loading="lazy" src="/getContentAsset/3201ba92-e2d6-4596-bd48-377a02de4431/d63915f9-9a4f-440c-8532-e73d2e904738/Logo.png?language=en-AU"></picture>
623        </div>
624        <div class="w-comparison-col__body">
625                <div class="w-comparison-col__section">
626                        <h3 class="w-comparison-col__section-heading">Service</h3>
627                        <div class="w-comparison-item" data-item-status="0">
628                            <p class="w-comparison-item__mobile-title">Manages the customer complaint</p>
629            <div class="w-comparison-item__icon-wrapper">
630                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
631                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
632                </svg>
633            </div>
634                        </div>
635                        <div class="w-comparison-item" data-item-status="1">
636                            <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p>
637            <div class="w-comparison-item__icon-wrapper">
638                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
639                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
640                </svg>
641            </div>
642                        </div>
643                        <div class="w-comparison-item" data-item-status="2">
644                            <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p>
645            <div class="w-comparison-item__icon-wrapper">
646                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
647                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
648                </svg>
649            </div>
650                        </div>
651                        <div class="w-comparison-item" data-item-status="3">
652                            <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p>
653            <div class="w-comparison-item__icon-wrapper">
654                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
655                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
656                </svg>
657            </div>
658                        </div>
659                        <div class="w-comparison-item" data-item-status="4">
660                            <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p>
661            <div class="w-comparison-item__icon-wrapper">
662                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
663                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
664                </svg>
665            </div>
666                        </div>
667                </div>
668                <div class="w-comparison-col__section">
669                        <h3 class="w-comparison-col__section-heading">Cover</h3>
670                        <div class="w-comparison-item" data-item-status="5">
671                            <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p>
672            <div class="w-comparison-item__icon-wrapper">
673                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
674                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
675                </svg>
676            </div>
677                        </div>
678                        <div class="w-comparison-item" data-item-status="6">
679                            <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p>
680            <div class="w-comparison-item__icon-wrapper">
681                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
682                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
683                </svg>
684            </div>
685                        </div>
686                        <div class="w-comparison-item" data-item-status="7">
687                            <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p>
688            <div class="w-comparison-item__icon-wrapper">
689                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
690                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
691                </svg>
692            </div>
693                        </div>
694                        <div class="w-comparison-item" data-item-status="8">
695                            <p class="w-comparison-item__mobile-title">Has no excess to pay</p>
696            <div class="w-comparison-item__icon-wrapper">
697                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
698                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
699                </svg>
700            </div>
701                        </div>
702                        <div class="w-comparison-item" data-item-status="9">
703                            <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p>
704            <div class="w-comparison-item__icon-wrapper">
705                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
706                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
707                </svg>
708            </div>
709                        </div>
710                        <div class="w-comparison-item" data-item-status="10">
711                            <p class="w-comparison-item__mobile-title">No minimum premium</p>
712            <div class="w-comparison-item__icon-wrapper">
713                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
714                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
715                </svg>
716            </div>
717                        </div>
718                        <div class="w-comparison-item" data-item-status="11">
719                            <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p>
720            <div class="w-comparison-item__icon-wrapper">
721                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
722                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
723                </svg>
724            </div>
725                        </div>
726                </div>
727        </div>
728                </div>
729                <div class="w-comparison-col" data-comparison-col>
730        <div class="w-comparison-col__header">
731                <span class="w-comparison-col__title">Postal &amp; Parcel Service Warranties</span>
732        </div>
733        <div class="w-comparison-col__body">
734                <div class="w-comparison-col__section">
735                        <h3 class="w-comparison-col__section-heading">Service</h3>
736                        <div class="w-comparison-item" data-item-status="0">
737                            <p class="w-comparison-item__mobile-title">Manages the customer complaint</p>
738            <div class="w-comparison-item__icon-wrapper">
739                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
740                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
741                </svg>
742            </div>
743                        </div>
744                        <div class="w-comparison-item" data-item-status="1">
745                            <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p>
746            <div class="w-comparison-item__icon-wrapper">
747                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
748                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
749                </svg>
750            </div>
751                        </div>
752                        <div class="w-comparison-item" data-item-status="2">
753                            <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p>
754            <div class="w-comparison-item__icon-wrapper">
755                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
756                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
757                </svg>
758            </div>
759                        </div>
760                        <div class="w-comparison-item" data-item-status="3">
761                            <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p>
762            <div class="w-comparison-item__icon-wrapper">
763                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
764                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
765                </svg>
766            </div>
767                        </div>
768                        <div class="w-comparison-item" data-item-status="4">
769                            <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p>
770            <div class="w-comparison-item__icon-wrapper">
771                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
772                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
773                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
774                </svg>
775            </div>
776            <sup class="w-comparison-item__footnote-symbol">^</sup>
777                        </div>
778                </div>
779                <div class="w-comparison-col__section">
780                        <h3 class="w-comparison-col__section-heading">Cover</h3>
781                        <div class="w-comparison-item" data-item-status="5">
782                            <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p>
783            <div class="w-comparison-item__icon-wrapper">
784                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
785                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
786                </svg>
787            </div>
788                        </div>
789                        <div class="w-comparison-item" data-item-status="6">
790                            <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p>
791            <div class="w-comparison-item__icon-wrapper">
792                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
793                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
794                </svg>
795            </div>
796                        </div>
797                        <div class="w-comparison-item" data-item-status="7">
798                            <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p>
799            <div class="w-comparison-item__icon-wrapper">
800                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
801                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
802                </svg>
803            </div>
804                        </div>
805                        <div class="w-comparison-item" data-item-status="8">
806                            <p class="w-comparison-item__mobile-title">Has no excess to pay</p>
807            <div class="w-comparison-item__icon-wrapper">
808                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
809                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
810                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
811                </svg>
812            </div>
813            <sup class="w-comparison-item__footnote-symbol">*</sup>
814                        </div>
815                        <div class="w-comparison-item" data-item-status="9">
816                            <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p>
817            <div class="w-comparison-item__icon-wrapper">
818                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
819                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
820                </svg>
821            </div>
822                        </div>
823                        <div class="w-comparison-item" data-item-status="10">
824                            <p class="w-comparison-item__mobile-title">No minimum premium</p>
825            <div class="w-comparison-item__icon-wrapper">
826                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
827                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
828                </svg>
829            </div>
830                        </div>
831                        <div class="w-comparison-item" data-item-status="11">
832                            <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p>
833            <div class="w-comparison-item__icon-wrapper">
834                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
835                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
836                </svg>
837            </div>
838                        </div>
839                </div>
840        </div>
841                </div>
842                    <div class="w-comparison-col" data-comparison-col>
843        <div class="w-comparison-col__header">
844                <span class="w-comparison-col__title">Other Insurance Providers</span>
845        </div>
846        <div class="w-comparison-col__body">
847                <div class="w-comparison-col__section">
848                        <h3 class="w-comparison-col__section-heading">Service</h3>
849                        <div class="w-comparison-item" data-item-status="0">
850                            <p class="w-comparison-item__mobile-title">Manages the customer complaint</p>
851            <div class="w-comparison-item__icon-wrapper">
852                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
853                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
854                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
855                </svg>
856            </div>
857                        </div>
858                        <div class="w-comparison-item" data-item-status="1">
859                            <p class="w-comparison-item__mobile-title">Manages case with the shipping provider</p>
860            <div class="w-comparison-item__icon-wrapper">
861                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
862                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
863                </svg>
864            </div>
865                        </div>
866                        <div class="w-comparison-item" data-item-status="2">
867                            <p class="w-comparison-item__mobile-title">Repurchases goods through your store at retail price</p>
868            <div class="w-comparison-item__icon-wrapper">
869                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
870                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
871                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
872                </svg>
873            </div>
874                        </div>
875                        <div class="w-comparison-item" data-item-status="3">
876                            <p class="w-comparison-item__mobile-title">No deadlines for reporting damage</p>
877            <div class="w-comparison-item__icon-wrapper">
878                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
879                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
880                </svg>
881            </div>
882                        </div>
883                        <div class="w-comparison-item" data-item-status="4">
884                            <p class="w-comparison-item__mobile-title">No additional customer costs at checkout</p>
885            <div class="w-comparison-item__icon-wrapper">
886                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
887                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
888                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
889                </svg>
890            </div>
891                        </div>
892                </div>
893                <div class="w-comparison-col__section">
894                        <h3 class="w-comparison-col__section-heading">Cover</h3>
895                        <div class="w-comparison-item" data-item-status="5">
896                            <p class="w-comparison-item__mobile-title">Offers accidental loss and damage</p>
897            <div class="w-comparison-item__icon-wrapper">
898                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
899                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
900                </svg>
901            </div>
902                        </div>
903                        <div class="w-comparison-item" data-item-status="6">
904                            <p class="w-comparison-item__mobile-title">Covers any postal or parcel service</p>
905            <div class="w-comparison-item__icon-wrapper">
906                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
907                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
908                </svg>
909            </div>
910                        </div>
911                        <div class="w-comparison-item" data-item-status="7">
912                            <p class="w-comparison-item__mobile-title">Covers Porch Piracy</p>
913            <div class="w-comparison-item__icon-wrapper">
914                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
915                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
916                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
917                </svg>
918            </div>
919                        </div>
920                        <div class="w-comparison-item" data-item-status="8">
921                            <p class="w-comparison-item__mobile-title">Has no excess to pay</p>
922            <div class="w-comparison-item__icon-wrapper">
923                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
924                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
925                </svg>
926            </div>
927                        </div>
928                        <div class="w-comparison-item" data-item-status="9">
929                            <p class="w-comparison-item__mobile-title">Backed by Australian Insurers</p>
930            <div class="w-comparison-item__icon-wrapper">
931                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
932                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
933                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
934                </svg>
935            </div>
936                        </div>
937                        <div class="w-comparison-item" data-item-status="10">
938                            <p class="w-comparison-item__mobile-title">No minimum premium</p>
939            <div class="w-comparison-item__icon-wrapper">
940                <svg class="w-comparison-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
941                    <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
942                </svg>
943            </div>
944                        </div>
945                        <div class="w-comparison-item" data-item-status="11">
946                            <p class="w-comparison-item__mobile-title">Rounding value to the next $100 leading to <strong>over-insurance</strong></p>
947            <div class="w-comparison-item__icon-wrapper">
948                <svg class="w-comparison-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
949                    <circle cx="12" cy="12" r="8" fill="#8B3B02" />
950                    <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
951                </svg>
952            </div>
953                        </div>
954                </div>
955        </div>
956                    </div>
957            </div>
958        </div>
959        <div class="w-comparison__nav w-comparison__nav--bottom">
960            <button class="c-comparison__nav-button is-disabled" data-prev>
961                Previous
962                <svg class="c-comparison__nav-button-icon" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none">
963                    <rect width="32" height="32" rx="16" fill="#3B38FF" />
964                    <path d="M15.0533 16L19.7733 11.28C20.0217 11.0302 20.1611 10.6923 20.1611 10.34C20.1611 9.98777 20.0217 9.64983 19.7733 9.40001C19.6494 9.27504 19.5019 9.17585 19.3394 9.10816C19.177 9.04047 19.0027 9.00562 18.8267 9.00562C18.6507 9.00562 18.4764 9.04047 18.3139 9.10816C18.1514 9.17585 18.004 9.27504 17.88 9.40001L12.2267 15.0533C12.1017 15.1773 12.0025 15.3248 11.9348 15.4872C11.8671 15.6497 11.8323 15.824 11.8323 16C11.8323 16.176 11.8671 16.3503 11.9348 16.5128C12.0025 16.6753 12.1017 16.8227 12.2267 16.9467L17.88 22.6667C18.0046 22.7903 18.1523 22.888 18.3148 22.9544C18.4772 23.0207 18.6512 23.0544 18.8267 23.0533C19.0021 23.0544 19.1761 23.0207 19.3385 22.9544C19.501 22.888 19.6488 22.7903 19.7733 22.6667C20.0217 22.4169 20.1611 22.0789 20.1611 21.7267C20.1611 21.3744 20.0217 21.0365 19.7733 20.7867L15.0533 16Z" fill="white" />
965                </svg>
966            </button>
967            <button class="c-comparison__nav-button" data-next>
968                Next
969                <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none">
970                    <rect width="32" height="32" rx="16" fill="#3B38FF" />
971                    <path d="M19.7733 15.0533L14.1199 9.40001C13.996 9.27504 13.8485 9.17585 13.686 9.10816C13.5235 9.04047 13.3493 9.00562 13.1733 9.00562C12.9972 9.00562 12.823 9.04047 12.6605 9.10816C12.498 9.17585 12.3505 9.27504 12.2266 9.40001C11.9783 9.64983 11.8389 9.98777 11.8389 10.34C11.8389 10.6923 11.9783 11.0302 12.2266 11.28L16.9466 16L12.2266 20.72C11.9783 20.9
971698 11.8389 21.3078 11.8389 21.66C11.8389 22.0123 11.9783 22.3502 12.2266 22.6C12.3512 22.7236 12.4989 22.8214 12.6614 22.8877C12.8238 22.9541 12.9978 22.9877 13.1733 22.9867C13.3487 22.9877 13.5227 22.9541 13.6851 22.8877C13.8476 22.8214 13.9953 22.7236 14.1199 22.6L19.7733 16.9467C19.8982 16.8227 19.9974 16.6753 20.0651 16.5128C20.1328 16.3503 20.1677 16.176 20.1677 16C20.1677 15.824 20.1328 15.6497 20.0651 15.4872C19.9974 15.3248 19.8982 15.1773 19.7733 15.0533Z" fill="white" />
972                </svg>
973            </button>
974        </div>
975        <div class="w-comparison__footer">
976                <ul class="w-comparison__footnotes">
977                        <li class="w-comparison__footnote">
978                            <strong>^</strong>&nbsp;Additional cost varies across carriers
979                        </li>
980                        <li class="w-comparison__footnote">
981                            <strong>*</strong>&nbsp;Excess varies
982                        </li>
983                </ul>
984            <div class="w-comparison__legend">
985                <div class="w-comparison-legend-item">
986                    <div class="w-comparison-legend-item__icon-wrapper">
987                        <svg class="w-comparison-legend-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
988                            <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM11.909 15.419C11.522 15.806 11.013 15.999 10.502 15.999C9.991 15.999 9.477 15.804 9.086 15.414L6.304 12.718L7.697 11.281L10.49 13.988L16.299 8.287L17.703 9.712L11.909 15.419Z" fill="#43A047" />
989                        </svg>
990                    </div>
991                    <span class="w-comparison-legend-item__text">
992                        Included as standard
993                    </span>
994                </div>
995                <div class="w-comparison-legend-item">
996                    <div class="w-comparison-legend-item__icon-wrapper">
997                        <svg class="w-comparison-legend-item__icon" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
998                            <circle cx="12" cy="12" r="8" fill="#8B3B02" />
999                            <path d="M12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12C0 5.37258 5.37258 0 12 0ZM6 11V13H18V11H6Z" fill="#FFC000" />
1000                        </svg>
1001                    </div>
1002                    <span class="w-comparison-legend-item__text">
1003                        Sometimes included
1004                    </span>
1005                </div>
1006                <div class="w-comparison-legend-item">
1007                    <div class="w-comparison-legend-item__icon-wrapper">
1008                        <svg class="w-comparison-legend-item__icon" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none">
1009                            <path d="M12 0C5.383 0 0 5.383 0 12C0 18.617 5.383 24 12 24C18.617 24 24 18.617 24 12C24 5.383 18.617 0 12 0ZM16.707 15.293L15.293 16.707L12 13.414L8.707 16.707L7.293 15.293L10.586 12L7.293 8.707L8.707 7.293L12 10.586L15.293 7.293L16.707 8.707L13.414 12L16.707 15.293Z" fill="#FF0000" />
1010                        </svg>
1011                    </div>
1012                    <span class="w-comparison-legend-item__text">
1013                        Not included
1014                    </span>
1015                </div>
1016            </div>
1017        </div>
1018    </div>
1019</div>
1020
1021
1022
1023
1024
1025
1026    
1027
1028
1029
1030
1031
1032
1033
1034
1035
1036
1037
1038
1039
1040
1041
1042
1043    <div id="" class="w-component w-component--spacing w-grid-cards w-grid-cards--3
1044        nti-parcel-protect w-bg-white">
1045        <div class="w-component__content">
1046			<div class="w-grid-cards__content w-grid-cards__content--centre">
1047                    <h2 class="w-grid-cards__title w-title">Protecting your reputation</h2>
1048
1049
1050                    <p class="w-grid-cards__intro">Every delivery is a customer moment. When it goes wrong, your response speaks volumes. &#xA;&#xA;We help you resolve delivery issues quickly and professionally, keeping customers confident and satisfied. </p>
1051                
1052                    <ul class="w-grid-cards__items w-text-color">
1053                                <li class="w-grid-cards__item">
1054                                    <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass">
1055                                        <div class="w-grid-cards__item-inner-content">
1056                                                <div class="">
1057                                                        <i class="fa-regular fa-shield-check w-gri
1057d-cards__item-icon w-grid-cards__item-icon--pink"></i>
1058
1059                                                    <h3 class="w-grid-cards__item-heading">An experience that builds trust </h3>
1060                                                </div>
1061
1062                                                <div class="w-grid-cards__item-text w-editable-text"><p>We handle claims quickly and transparently, so customers feel supported from start to finish.&nbsp;</p></div>
1063
1064                                        </div>
1065
1066
1067
1068                                    </div>
1069                                </li>
1070                                <li class="w-grid-cards__item">
1071                                    <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass">
1072                                        <div class="w-grid-cards__item-inner-content">
1073                                                <div class="">
1074                                                        <i class="fa-regular fa-rocket-launch w-grid-cards__item-icon w-grid-cards__item-icon--pink"></i>
1075
1076                                                    <h3 class="w-grid-cards__item-heading">A competitive advantage </h3>
1077                                                </div>
1078
1079                                                <div class="w-grid-cards__item-text w-editable-text"><p>73% of customers are more likely to buy from a store that offers delivery protection*. It shows you take their experience seriously. <em>*NTI ecommerce customer survey, 2023. </em></p></div>
1080
1081                                        </div>
1082
1083
1084
1085                                    </div>
1086                                </li>
1087                                <li class="w-grid-cards__item">
1088                                    <div class="w-grid-cards__item-inner w-grid-cards__item-inner--no-image w-card-glass">
1089                                        <div class="w-grid-cards__item-inner-content">
1090                                                <div class="">
1091                                                        <i class="fa-regular fa-clock w-grid-cards__item-icon w-grid-cards__item-icon--pink"></i>
1092
1093                                                    <h3 class="w-grid-cards__item-heading">More time for what matters </h3>
1094                                                </div>
1095
1096                                                <div class="w-grid-cards__item-text w-editable-text"><p>Delivery issues cost businesses countless hours in staff time following up couriers and dealing with unhappy customers . We handle that part so you can get back to working on your business. </p></div>
1097
1098                                        </div>
1099
1100
1101
1102                                    </div>
1103                                </li>
1104                    </ul>
1105
1106
1107                    <div class="w-grid-cards__button-wrapper">
1108                        <a href="/get-the-app" target="_self" class="c-btn c-btn c-btn--plain">
1109                            Get the app
1110                        </a>
1111                    </div>
1112
1113
1114            </div>
1115        </div>
1116    </div>
1117
1118
1119    
1120
1121
1122
1123
1124
1125
1126
1127
1128
1129
1130
1131
1132
1133
1134
1135
1136
1137
1138
1139
1140	<div id="" data-faq data-name="Delivery Insurance FAQs " class="w-component w-component--full-width w-component--spacing w-faqs w-bg-grey w-faqs--primary">
1141        <div class="w-component__content w-faqs--right">
1142            <div class="">
1143			    <h2 class="w-faqs__heading w-title w-title--center">
1144				    Delivery Insurance FAQs 
1145			    </h2>
1146            </div>
1147			<ul class="w-faqs__items">
1148						<li class="w-faqs__item" data-accordion-item>
1149							<h3 class="w-faqs__item-heading">
1150								<span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false">
1151									<span class="w-faqs__item-toggle-text">
1152										How much does this delivery insurance actually cost
1153									</span>
1154									<svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
1155								</span>
1156							</h3>
1157							<div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content>
1158								<p>Our Basic plan is 1% of each sales order (including freight). With no minimum premium, you can cover goods small to large, up to $10,000 per item. &nbsp;For Enterprise pricing, <a href="/book-a-demo" >speak to our team today</a>. &nbsp;Parcel Protect is a pay-for-use model, so you only pay for what you ship.</p>
1159							</div>
1160						</li>
1161						<li class="w-faqs__item" data-accordion-item>
1162							<h3 class="w-faqs__item-heading">
1163								<span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false">
1164									<span class="w-faqs__item-toggle-text">
1165										What proof do customers need for claims? 
1166									</span>
1167									<svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
1168								</span>
1169							</h3>
1170							<div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content>
1171								<p>Customers simply need their order number and the phone/email address used to place their order to commence a claim. From there, they’ll need to provide information about the issue and upload some photos via the portal if necessary. For stolen parcels, a police report may be required. &nbsp;</p>
1172							</div>
1173						</li>
1174						<li class="w-faqs__item" data-accordion-item>
1175							<h3 class="w-faqs__item-heading">
1176								<span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false">
1177									<span class="w-faqs__item-toggle-text">
1178										How is this different from courier insurance?
1179									</span>
1180									<svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
1181								</span>
1182							</h3>
1183							<div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content>
1184								<p>Parcel Protect safeguards your relationship with your customer. It's a fully regulated Australian insurance program that works for you, not the courier or parcel service. We offer real insurance with higher limits and faster resolution delivering your promise to your customer</p>
1185							</div>
1186						</li>
1187						<li class="w-faqs__item" data-accordion-item>
1188							<h3 class="w-faqs__item-heading">
1189								<span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false">
1190									<span class="w-faqs__item-toggle-text">
1191										What if the customer is lying about damage?
1192									</span>
1193									<svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
1194								</span>
1195							</h3>
1196							<div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content>
1197								<p>Professional insurance verification processes protect against fraud while ensuring legitimate claims are processed quickly. All claims require proof depending on if they are lost, stolen, or damaged which we verify on your behalf – we take on the risk while you get an additional sale once claims are processed.&nbsp;</p>
1198							</div>
1199						</li>
1200						<li class="w-faqs__item" data-accordion-item>
1201							<h3 class="w-faqs__item-heading">
1202								<span class="w-faqs__item-toggle" aria-controls="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" aria-expanded="false">
1203									<span class="w-faqs__item-toggle-text">
1204										How quickly do customers get replacements? 
1205									</span>
1206									<svg class="i-chevron-down w-faqs__item-toggle-arrow" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-down"></use></svg>
1207								</span>
1208							</h3>
1209							<div id="accordion-104bad1d-50da-4531-abc6-c86936c95c5d-0" class="w-faqs__item-content w-editable-text" data-accordion-content>
1210								<p>Once claims are approved we place a new order through your store, customers then receive immediate notification that the issue has been resolved and resupply is on the way. You can then dis
1210patch the replacement item as part of your normal fulfillment flow</p>
1211							</div>
1212						</li>
1213			</ul>
1214		</div>
1215	</div>
1216
1217
1218
1219
1220
1221    
1222
1223
1224
1225
1226
1227
1228
1229
1230
1231
1232
1233
1234
1235
1236
1237
1238    <section id="" class="w-component w-component--full-width-bg-spacing w-cta-cards
1239        w-cta-cards--horizontal w-cta-cards--2
1240        w-cta-cards--DarkBlue w-cta-cards--has-arc">
1241		
1242		<div class="w-component__content w-cta-cards__inner">
1243			<div class="w-cta-cards__content">
1244					<h2 class="w-title w-cta-cards__heading">73% of online shoppers</h2>
1245					<p class="w-cta-cards__subheading h4">prefer stores that include delivery protection^</p>
1246<p data-pasted="true"><em>^source: NTI ecommerce customer survey, 2023.</em></p>			</div>
1247			<div class="w-cta-cards__cards">
1248					<div class="w-cta-cards__card has-link w-cta-cards__card--">
1249							<a href="/book-a-demo"
1250							   target="_blank"
1251							   rel="noopener noreferrer"
1252							   class="w-cta-cards__card-link">
1253										<span class="w-cta-cards__card-icon-wrapper w-cta-cards__card-icon-wrapper--Pink">
1254											<svg class="i-check-circle w-cta-cards__card-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-check-circle"></use></svg>
1255										</span>
1256								<div class="w-cta-cards__card-content-wrapper">
1257										<h3 class="w-cta-cards__card-heading">Want a walkthrough first?</h3>
1258<p data-pasted="true">Free to install. Pay as you go. Live in under 5 minutes</p>                                        <span class="w-cta-cards__card-cta w-cta-cards__card-cta-icon--Pink">
1259											Book a Demo
1260												<svg class="i-arrow-right w-cta-cards__card-cta-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-arrow-right"></use></svg>
1261										</span>
1262								</div>
1263							</a>
1264					</div>
1265					<div class="w-cta-cards__card has-link w-cta-cards__card--">
1266							<a href="/get-the-app"
1267							   target="_blank"
1268							   rel="noopener noreferrer"
1269							   class="w-cta-cards__card-link">
1270										<span class="w-cta-cards__card-icon-wrapper w-cta-cards__card-icon-wrapper--Pink">
1271											<svg class="i-check-circle w-cta-cards__card-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-check-circle"></use></svg>
1272										</span>
1273								<div class="w-cta-cards__card-content-wrapper">
1274										<h3 class="w-cta-cards__card-heading">Install now - Shopify or Wix</h3>
1275<p data-pasted="true">Connect your Shopify or Wix store in minutes with our plug-and-play app. No coding, no complications – just instant protection for every shipment. &nbsp;</p>                                        <span class="w-cta-cards__card-cta w-cta-cards__card-cta-icon--Pink">
1276											Get the app
1277												<svg class="i-arrow-right w-cta-cards__card-cta-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-arrow-right"></use></svg>
1278										</span>
1279								</div>
1280							</a>
1281					</div>
1282			</div>
1283		</div>
1284	</section>
1285
1286
1287    
1288
1289
1290</div>
1291    
1292
1293
1294
1295		</main>
1296
1297		
1298<footer class="l-site-footer" data-footer>
1299	<div class="f-main">
1300		<div class="f-top">
1301			<div class="l-component__content f-top__inner">
1302				<div class="f-top__side">
1303                        <a href="/" class="f-top__logo-link">
1304        <svg class="f-top__logo" aria-label="Parcel Protect Logo" xmlns="http://www.w3.org/2000/svg" width="231" height="56" viewBox="0 0 231 56" fill="none">
1305            <path d="M41.4797 16.791H35.5308C35.5308 14.4452 34.7957 12.2079 33.4021 10.3367C31.3454 7.56158 28.1884 5.97062 24.7471 5.97062C21.6847 5.97062 18.7577 7.28588 16.7101 9.5774C14.9376 11.5616 13.9634 14.1288 13.9634 16.7955H8.01453C8.01453 12.6554 9.52993 8.67797 12.2811 5.59548C15.4517 2.03842 19.9979 0 24.7471 0C30.0104 0 35.025
13057 2.53107 38.1738 6.77062C40.3386 9.68136 41.4797 13.148 41.4797 16.7955V16.791Z" fill="#000437" />
1306            <path d="M7.74841 39.8057V48.3706L0 44.922V36.33L7.74841 39.8057Z" fill="#000437" />
1307            <path d="M41.7458 19.8689V28.8497C36.8117 31.1729 30.9215 32.4474 24.7471 32.4474C18.5727 32.4474 12.678 31.1729 7.74841 28.8497V19.8689C12.033 22.8745 18.2435 24.6327 24.7471 24.6327C31.2507 24.6327 37.4612 22.8745 41.7458 19.8689Z" fill="#3B38FF" />
1308            <path d="M49.4942 17.9977V36.5243L41.7458 39.9412V19.9186C42.2103 19.5977 42.6478 19.2633 43.0627 18.9107L44.1452 17.9977H49.4942Z" fill="#15E5E5" />
1309            <path d="M49.4942 36.5288V44.922L41.7458 48.3706V39.9458L49.4942 36.5288Z" fill="#000437" />
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1324            <path d="M231 36.1175C230.486 36.348 229.859 36.574 229.115 36.8045C228.371 37.035 227.59 37.148 226.774 37.148C226.242 37.148 225.741 37.0802 225.277 36.9492C224.812 36.8136 224.402 36.6011 224.05 36.3028C223.698 36.0091 223.418 35.6249 223.207 35.1593C222.995 34.6938 222.891 34.1243 222.891 33.4554V24.8407H220.92V21.8938H222.891V17.026H226.72V21.8938H229.863V24.8407H226.72V32.1672C226.72 32.7006 226.86 33.0802 227.135 33.2972C227.41 33.5187 227.748 33.6271 228.15 33.6271C228.551 33.6271 228.939 33.5593 229.322 33.4283C229.706 33.2927 230.008 33.1797 230.238 33.0848L231.009 36.1175H231Z" fill="#000437" />
1325        </svg>
1326                        </a>
1327					<p>
1328						Frictionless delivery insurance with Parcel Protect
1329					</p>
1330				</div>
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1383						<nav class="f-bottom__nav">
1384							<ul class="f-bottom__nav-items">
1385									<li class="f-bottom__nav-item">
1386										<a href="/privacy-policy" class="f-bottom__nav-item__link"> Privacy policy</a>
1387									</li>
1388									<li class="f-bottom__nav-item">
1389										<a href="/terms-and-conditions" class="f-bottom__nav-item__link"> Terms &amp; Conditions</a>
1390									</li>
1391									<li class="f-bottom__nav-item">
1392										<a href="/duty-of-disclosure" class="f-bottom__nav-item__link">Duty of Disclosure</a>
1393									</li>
1394									<li class="f-bottom__nav-item">
1395										<a href="/payment-terms" class="f-bottom__nav-item__link">Payment Terms</a>
1396									</li>
1397									<li class="f-bottom__nav-item">
1398										<a href="https://www.nti.com.au/getmedia/47b50d1a-623c-4c59-b14b-127f6222d40e/NTI-Limited-Parcel-Protect-Platform-Terms-of-Use-2025.pdf" class="f-bottom__nav-item__link">Platform Terms of Use</a>
1399									</li>
1400							</ul>
1401						</nav>
1402                        <div class="f-bottom__credentials">
1403                            Web development <a href="https://www.zeroseven.com.au/" class="f-bottom__credentials-link f-bottom__credentials-link--green" target="_blank" rel="noopener noreferrer">[zero]seven</a>
1404                        </div>
1405				</div>
1406			<div class="l-component__content f-bottom__inner">
1407
1408				<div class="f-bottom__copyright">
1409					<p class="f-bottom__copyright-text">© Copyright 2026 NTI Limited</p>
1410				</div>
1411                <div class="f-bottom__legal">
1412                    Parcel Protect is a brand of NTI Limited. The information on this website is general only and does not take into account your objectives, financial situation or needs. When making decisions about our insurance, consider the policy wording on this website. Insurance products are provided by National Trans
1412port Insurance, a joint venture of the insurers CGU Australia Pty Ltd trading as CGU Insurance ABN 62 004 478 960 AFSL 700014 and AAI Limited Trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246.
1413                </div>
1414			</div>
1415		</div>
1416	</div>
1417</footer>
1418
1419
1420
1421		
1422	<div class="c-cookies" data-alert="cookies">
1423		<div class="l-component__content">
1424			<div class="c-cookies__wrapper">
1425				<div class="c-cookies__text">This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal performance.</div>
1426				<div class="c-cookies__buttons">
1427					<button data-alert-close class="c-btn" name="Close alert">OK</button>
1428                        <a href="/privacy-policy" class="c-btn c-btn--secondary-rev-white"
1429                           target="_self"> Privacy policy</a>
1430				</div>
1431			</div>
1432
1433			<input name="__RequestVerificationToken" type="hidden" value="CfDJ8GZZG1SyvHBOhr1nA1ibfpuZSG7ecSKCW0vxBf9Z2PL7DBxkusqDeIasgkOelWpkwmSuKNisKaQPqyEYabQQHvdcbsXyAr_BhEExzsypbjMFpfEVjE_xHWc2V_LvJx4ZWEEtX2ezf5b-2p8nXe1B4Is" />
1434		</div>
1435	</div>
1436
1437	</div>
1438
1439	
1440    
1440<script nonce="UQRYju2C7vVVx2/Jk1f64HDWKuu7uow6pYdaLvvO1wA=">
1441        document.addEventListener("DOMContentLoaded", function (event) {
1442            bindings();
1443        });
1444
1445        /**
1446        * Checks if the browser is supported or not
1447        * returns bool
1448        */
1449        function getIsSupportedBrowser() {
1450            /**
1451             * Unsupported browsers to detect:
1452             * Internet Explorer <= 11
1453             * Safari <= 12.x
1454             */
1455            const userAgent = navigator.userAgent;
1456            var isSupportedBrowser = true;
1457
1458
1459            // Detects if the browser is Internet Explorer
1460            var isInternetExplorer = userAgent.indexOf('MSIE') > -1 || userAgent.indexOf('Trident') > -1;
1461
1462            // Detects if the browser is Safari
1463            var isSafari = userAgent.indexOf('Safari') > -1 && (userAgent.indexOf('Chrome') == -1 && userAgent.indexOf('Chromium') == -1);
1464
1465            // If the browser is Safari, get the version number
1466            if (isSafari) {
1467                var tempVersionOffset, tempVersion;
1468                var browserVersion = userAgent.substring(tempVersionOffset + 7);
1469
1470                if ((tempVersionOffset = userAgent.indexOf("Version")) != -1)
1471                    browserVersion = userAgent.substring(tempVersionOffset + 8);
1472
1473                // trim version
1474                if ((tempVersion = browserVersion.indexOf(";")) != -1)
1475                    browserVersion = browserVersion.substring(0, tempVersion);
1476
1477                if ((tempVersion = browserVersion.indexOf(" ")) != -1)
1478                    browserVersion = browserVersion.substring(0, tempVersion);
1479
1480                var intBrowserVersion = browserVersion.split('.')[0];
1481            }
1482
1483            // Set the isSupportedBrowser variable to false the conditions are met
1484            if (isInternetExplorer || (isSafari && intBrowserVersion <= 12)) {
1485                isSupportedBrowser = false;
1486            }
1487
1488            return isSupportedBrowser;
1489        }
1490
1491        function bindings() {
1492            let el = document.querySelector('[data-unsupported-browser]');
1493            let closeButton = document.querySelector('[data-unsupported-browser-close]');
1494
1495            if (!el || !closeButton)
1496                return;
1497
1498            // Check if the browser is supported. If yes don't show the dialog
1499            var isSupportedBrowser = getIsSupportedBrowser();
1500            if (isSupportedBrowser)
1501                return;
1502
1503            // Remove the hidden class to show the dialog
1504            el.classList.remove("is-hidden")
1505
1506            closeButton.addEventListener('click', function (event) {
1507                el.classList.add("is-hidden");
1508            });
1509        }
1510    </script>
1510
1511    <div class="c-incompatible-browser is-hidden" data-unsupported-browser aria-hidden="true">
1512        <div class="c-incompatible-browser__bg">
1513        </div>
1514        <div class="c-incompatible-browser__panel">
1515                <h2 class="c-incompatible-browser__head">
1516                    Unsupported browser
1517                </h2>
1518            <div class="c-incompatible-browser__content">
1519                <div class="c-incompatible-browser__download-links">
1520                    <a href="https://www.google.com.au/chrome/" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link">
1521                        Chrome
1522                    </a>
1523                    <a href="https://www.microsoft.com/en-us/edge" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link">
1524                        Edge
1525                    </a>
1526                    <a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank" rel="noopener noreferrer" class="c-incompatible-browser__download-link">
1527                        Firefox
1528                    </a>
1529                </div>
1530                <button class="c-btn c-btn--ghost c-incompatible-browser__continue" data-unsupported-browser-close>
1531                    Continue anyway
1532                </button>
1533            </div>
1534        </div>
1535    </div>
1536
1537
1538	
1539	
1540	
1541	
1542	
1543	
1544    
1545	
1546	
1547	
1548
1549	
1550
1551	
1551<script src="/scripts/vendors/npm.swiper.js?v=uqFKS44DVnTGp6eij6HK4chZLCa1Bftwdq1wSe_q8dg" defer></script>
vendor: 2 bytes, line 1551
1551
1552<script src="/scripts/vendors/npm.aspnet-client-validation.js?v=7pDQZt1_-jn4ixVH8HCl_e2mvFP3V-c8GKBrlxkj0f0" defer></script>
vendor: 2 bytes, line 1552
1552
1553<script src="/scripts/components/core/anchors.js?v=uSfQchB9kqc0h5Rir81gJH-NU4jHqsiqFxoD7mFfbOk" defer></script>
vendor: 2 bytes, line 1553
1553
1554<script src="/scripts/runtime.js?v=drZ1xMtN6wd2hoEW-ZtEDHpgdtzzGhrnImO8sCI_H3k" defer></script>
vendor: 2 bytes, line 1554
1554
1555<script src="/scripts/scripts.js?v=GYwGMmxKHXc8oXvD7fhbQZj2IDJ-fsfA7sT-S3IrCQM" defer></script>
vendor: 2 bytes, line 1555
1555
1556<script src="/_content/NTI.Common.UI/widgets/scripts/runtime.js?v=JnjUefsvsGOWzQm4Dqf7jB1otW1G1VVKZ-HULCaaC7U" defer></script>
vendor: 2 bytes, line 1556
1556
1557<script src="https://kit.fontawesome.com/1332dd0355.js" defer></script>
vendor: 2 bytes, line 1557
1557
1558<script src="/scripts/components/widgets/comparisonModule.js?v=X-PzKAOyRmulxYCVNrbwZHYob5fm0mqnGns7Tl8F2XA" defer></script>
vendor: 2 bytes, line 1558
1558
1559<script src="/_content/NTI.Common.UI/widgets/scripts/vendors/npm.slide-anim.js?v=AOkc-00gMHA4YyqiDiSN8q55EMPtq8cNuKrd7nTNIhQ" defer></script>
vendor: 2 bytes, line 1559
1559
1560<script src="/_content/NTI.Common.UI/widgets/scripts/modules/classToggles.js?v=P16oGMzY4rWccILRjE8GsvfC-suBbAAs4pTz6AjpgyA" defer></script>
vendor: 2 bytes, line 1560
1560
1561<script src="/_content/NTI.Common.UI/widgets/scripts/accordion.js?v=e7kQYNOjC2_Edpk7sWKv4is3QgBTqcpWl9mEasDZxV0" defer></script>
vendor: 2 bytes, line 1561
1561
1562<script src="/scripts/components/core/alert.js?v=C1Fa8RIhGbG1DkrLspj_Okke9B92y1Y6gW7LvLO84Hc" defer></script>
vendor: 2 bytes, line 1562
1562
1563<script src="/scripts/modules/formValidation.js?v=9RJzbBLLvdXqZ46xycrhpF8pmqQAgOzxZszcnJrJnGs" defer></script>
vendor: 2 bytes, line 1563
1563
1564<script src="/scripts/components/widgets/downloads.js?v=FI6clpNROBWBLkhXXy_8kUxN-AJqfM6lpEA0uTQzCt8" defer></script>
vendor: 2 bytes, line 1564
1564
1565<script src="/scripts/components/core/banner.js?v=1h2PIcKlpdjOPx3up2JAHlqmCYaixkAhuFGXzK_7dFg" defer></script>
vendor: 2 bytes, line 1565
1565
1566<script src="/scripts/vendors/npm.slide-anim.js?v=Gq1w5DFafVzNqrlVivAww-U2ebuRoR00GExzBc05rfM" defer></script>
vendor: 2 bytes, line 1566
1566
1567<script src="/scripts/modules/classToggles.js?v=b4AymKyiw-xjegww6XcC0VE83gwHfgp7GLbMqb8lnw0" defer></script>
vendor: 2 bytes, line 1567
1567
1568<script src="/scripts/components/core/header.js?v=svWe1XlBkSM1QWAxovRb1rCZH8ZqL-GAbT1kjdXT18U" defer></script>
vendor: 2 bytes, line 1568
1568
1569<script src="/scripts/components/core/forms.js?v=Y0G-lNbyydN0LHwB8Bk6PY33kXHNw1flQXkm0NTBVFo" defer></script>
1569
1570
1571	
1571<script src="/_content/Kentico.Content.Web.Rcl/Content/Bundles/Public/systemFormComponents.min.js"></script>
1571
1572
1573
1574</body>
1575</html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.