1"use strict";(self.webpackChunklanding_page=self.webpackChunklanding_page||[]).push([[1822,4154],{901:(e,o,i)=>{i.r(o),i.d(o,{default:()=>c});var r=i(5043),t=i(9578),s=i(1591),n=(i(9559),i(5346)),a=i(579);const l=function(){return(0,r.useEffect)(()=>{window.scrollTo(0,0),(0,n.fireGtmEvent)("hotelzify_privacy_policy_viewed",{page_title:"Hotelzify - Privacy Policy",page_url:window.location.href})},[]),(0,a.jsxs)("div",{className:"privacyContainer page-content ",children:[(0,a.jsxs)(s.m,{children:[(0,a.jsx)("title",{children:"Hotelzify - Privacy Policy"}),(0,a.jsx)("meta",{name:"description",content:"Privacy Policy of Hotelzify, get more info from https://hotelzify.com"}),(0,a.jsx)("link",{rel:"canonical",href:"https://hotelzify.com/privacy-policy"}),(0,a.jsx)("meta",{property:"og:title",content:"Hotelzify's Privacy Policy"}),(0,a.jsx)("meta",{property:"og:type",content:"website"}),(0,a.jsx)("meta",{property:"og:url",content:"https://hotelzify.com/privacy-policy"}),(0,a.jsx)("meta",{property:"og:image",content:"https://ik.imagekit.io/hotelzifyprod/logo1.png"}),(0,a.jsx)("meta",{property:"og:description",content:"Increase the online presence by using Hotelzify's AI powered Ads and booking engine to drive more bookings."})]}),(0,a.jsxs)("nav",{children:[(0,a.jsx)("img",{src:"https://ik.imagekit.io/hotelzifyprod/logo1.png",alt:"logo",width:"120px"}),(0,a.jsx)("div",{children:(0,a.jsx)("a",{href:"tel:+917975660291",onClick:()=>{(0,n.fireGtmEvent)("privacy_call_us_clicked",{phone_number:"+917975660291",page:"privacy_policy"})},children:"Call Us"})})]}),(0,a.jsxs)("div",{className:" page-content",children:[(0,a.jsx)("h1",{className:"mb-32",children:"Privacy Policy"}),(0,a.jsxs)("p",{children:[(0,a.jsx)("strong",{children:"EFFECTIVE DATE:"})," September 18, 2025"]}),(0,a.jsxs)("p",{children:[(0,a.jsx)("strong",{children:"Last Updated:"})," September 18, 2025"]}),(0,a.jsx)("p",{children:'Welcome to Hotelzify ("Hotelzify", "we", "us", or "our"). We operate the Hotelzify.com website and the Hotelzify mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service and your choices about the collection and use of your information. By using the Website and/or registering with Hotelzify you authorize us to contact you as described in this Privacy Policy.'}),(0,a.jsx)("h2",{children:"1. INTRODUCTION AND SCOPE"}),(0,a.jsx)("p",{children:'1.1. This Privacy Policy applies to all visitors, users and others who access the Service ("Users").'}),(0,a.jsx)("p",{children:"1.2. This Privacy Policy describes (a) the types of information we collect, (b) how we use and disclose that information, (c) the choices available to Users regarding use of their information, and (d) how Users can access and update their information."}),(0,a.jsx)("h2",{children:"2. DEFINITIONS"}),(0,a.jsx)("p",{children:'2.1. "Act" means the Information Technology Act, 2000 and any amendments thereof.'}),(0,a.jsx)("p",{children:'2.2. "Applicable Law(s)" means all statutes, regulations, rules, notifications, directives or orders applicable to the processing of personal data in the relevant jurisdiction(s).'}),(0,a.jsx)("p",{children:'2.3. "App" or "Application" means any Hotelzify mobile application made available to Users.'}),(0,a.jsx)("p",{children:'2.4. "Business Partner(s)" means third-party businesses with whom we partner to provide Services.'}),(0,a.jsx)("p",{children:'2.5. "Consent" shall mean the explicit permission described in this Privacy Policy and collected in accordance with the procedures described herein.'}),(0,a.jsx)("p",{children:'2.6. "Database" means an organized collection of structured information stored electronically in our computer systems.'}),(0,a.jsx)("p",{children:'2.7. "Log Data" includes IP address, browser type, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in log files.'}),(0,a.jsx)("p",{children:'2.8. "Payment Gateway" refers to third-party electronic payment services used to process transactions.'}),(0,a.jsx)("p",{children:'2.9. "Purpose" includes the uses set out in Clause 6 below.'}),(0,a.jsx)("p",{children:'2.10. "Personal Information" includes information which identifies or can reasonably identify an individual, including name, email address, contact number, location, payment details and other user-supplied information.'}),(0,a.jsx)("p",{children:'2.11. "Property" means any hotel, homestay, resort, or other lodging registered on Hotelzify.'}),(0,a.jsx)("p",{children:'2.12. "User", "You", "Your" refers to an individual or entity accessing the Website or App.'}),(0,a.jsx)("p",{children:'2.13. "Website" means the web services hosted at www.hotelzify.com.'}),(0,a.jsx)("h2",{children:"3. OVERVIEW"}),(0,a.jsx)("p",{children:"3.1. We provide an online platform to discover properties and related services. To provide our Services, we collect and process Personal Information in accordance with this Privacy Policy."}),(0,a.jsx)("p",{children:'3.2. This Privacy Policy is generated and updated by Hotelzify and is subject to change as de
1scribed under the "Changes to This Privacy Policy" section.'}),(0,a.jsx)("h2",{children:"4. WHAT INFORMATION WE COLLECT"}),(0,a.jsx)("h3",{children:"4.1. Information you provide directly:"}),(0,a.jsx)("p",{children:"a) Registration data (name, email, phone number, password)."}),(0,a.jsx)("p",{children:"b) Property information you submit (if you register a property)."}),(0,a.jsx)("p",{children:"c) Communications and preferences when you contact customer support."}),(0,a.jsx)("p",{children:"d) Mobile numbers and explicit consent when you request SMS messages during a call with an agent (see SMS Messaging & Consent section)."}),(0,a.jsx)("p",{children:"e) Payment information submitted to third-party Payment Gateways (we do not store full card details; those are handled by the gateway)."}),(0,a.jsx)("h3",{children:"4.2. Automatically collected information:"}),(0,a.jsx)("p",{children:"a) Log Data including IP address, device and browser information, pages visited and time spent on the Service."}),(0,a.jsx)("p",{children:"b) Cookies and similar technologies (see Cookies section)."}),(0,a.jsx)("h3",{children:"4.3. Third party sources:"}),(0,a.jsx)("p",{children:"a) We may obtain information from third-party services (e.g., analytics providers, identity verification services) as permitted by Applicable Law."}),(0,a.jsx)("h2",{children:"5. COOKIES AND SIMILAR TECHNOLOGIES"}
1),(0,a.jsx)("p",{children:"5.1. We use cookies, web beacons, local storage and similar technologies to provide and improve the Service, analyze usage, and personalize content."}),(0,a.jsx)("p",{children:"5.2. You can set your browser to refuse cookies, but some features of the Service may not function properly."}),(0,a.jsx)("h2",{children:"6. PURPOSES FOR COLLECTION AND USE"}),(0,a.jsx)("h3",{children:"6.1. We use Personal Information for the following Purposes:"}),(0,a.jsx)("p",{children:"a) To provide, maintain and improve the Service."}),(0,a.jsx)("p",{children:"b) To process and complete bookings and transactions."}),(0,a.jsx)("p",{children:"c) To respond to customer service requests and provide support."}),(0,a.jsx)("p",{children:"d) To send informational messages you requested (see SMS Messaging & Consent)."}),(0,a.jsx)("p",{children:"e) To send notices and updates regarding the Service, including changes to Terms or this Privacy Policy."}),(0,a.jsx)("p",{children:"f) To analyze and improve the Service and for internal research."}),(0,a.jsx)("p",{children:"g) To comply with legal obligations and prevent abuse or fraud."}),(0,a.jsx)("p",{children:"6.2. We will not use your Personal Information for other purposes incompatible with the above without obtaining your consent."}),(0,a.jsx)("h2",{children:"7. SMS MESSAGING & CONSENT"}),(0,a.jsx)("h3",{children:"7.1. Purpose of SMS Program:"}),(0,a.jsx)("p",{children:"a) Hotelzify maintains a strictly informational SMS program used to deliver property details, directions, amenity information, reservation details (only when requested during a call), check-in instructions, and other customer service messages requested by Users during phone calls with Hotelzify agents."}),(0,a.jsx)("p",{children:"b) The SMS program does NOT send promotional marketing messages unless you have separately opted in to marketing communications."}),(0,a.jsx)("h3",{children:"7.2. How to Opt In (Verbal Opt-In during Calls):"}),(0,a.jsx)("p",{children:"a) You opt in to receive the informational SMS messages only when you provide your mobile phone number to a Hotelzify customer service agent during a live phone call and affirmatively agree to receive the requested information via text."}),(0,a.jsx)("p",{children:'b) The exact disclosure used by our agents is: "If you provide your mobile number, Hotelzify will send the requested property details to this number via text message. Message and data rates may apply. Reply STOP to unsubscribe."'}),(0,a.jsx)("p",{children:'c) The agent must read this disclosure, request confirmation, and record your response. If you provide your number and say "Yes" (or an equivalent affirmative response), the agent will record the consent and the requested SMS will be sent.'}),(0,a.jsx)("h3",{children:"7.3. Recordkeeping and Proof of Consent:"}),(0,a.jsx)("p",{children:"a) Hotelzify records the following as proof of opt-in: the mobile number provided, the agent ID who collected the number, and the date/time (timestamp) of consent."}),(0,a.jsx)("p",{children:"b) These records are stored in our CRM and are retained for compliance and audit purposes for a period of two (2) years from the date of consent, or for a longer period where required by Applicable Law."}),(0,a.jsx)("h3",{children:"7.4. Opt-Out (STOP) and HELP:"}),(0,a.jsx)("p",{children:'a) To stop receiving SMS messages from Hotelzify, reply "STOP" to any Hotelzify message. After confirming your opt-out, we will send one final confirmation message and will not send further informational messages unless you opt in again.'}),(0,a.jsx)("p",{children:'b) For assistance, reply "HELP" to any message or email [email protected] for customer support.'}),(0,a.jsx)("h3",{children:"7.5. Charges:"}),(0,a.jsx)("p",{children:"a) Message and data rates may apply according to your mobile carrier plan."}),(0,a.jsx)("h3",{children:"7.6. Data Use:"}),(0,a.jsx)("p",{children:"a) Phone numbers provided for SMS are used only to send the requested informational messages and to maintain opt-in records and will not be sold to third parties. They may be shared with third-party service providers that assist in delivering SMS on our behalf under contract."}),(0,a.jsx)("h2",{children:"8. MESSAGING TERMS & CONDITIONS"}),(0,a.jsxs)("p",{children:["8.1. ",(0,a.jsx)("strong",{children:"Purpose:"})," Hotelzify's SMS program is transactional and informational only for customer-requested messages. No marketing will be sent via this channel unless you opt in separately for marketing messages."]}),(0,a.jsxs)("p",{children:["8.2. ",(0,a.jsx)("strong",{children:"How to Opt In:"})," As provided in Clause 7 above \u2014 opt-in occurs during a live call when the User gives permission after hearing the agent disclosure."]}),(0,a.jsxs)("p",{children:["8.3. ",(0,a.jsx)("strong",{children:"Frequency:"})," SMS messages are transactional and sent only in response to explicit user requests. There is no set recurring schedule; frequency depends on user requests."]}),(0,a.jsxs)("p",{children:["8.4. ",(0,a.jsx)("strong",{children:"Opt-Out:"})," Reply STOP to unsubscribe; reply HELP for help; or contact [email protected]."]}),(0,a.jsxs)("p",{children:["8.5. ",(0,a.jsx)("strong",{children:"Retention of Opt-In Records:"})," We retain opt-in logs (mobile number, agent ID, timestamp) for two (2) years for compliance and audit purposes."]}),(0,a.jsxs)("p",{children:["8.6. ",(0,a.jsx)("strong",{children:"Contact:"})," [email protected]"]}),(0,a.jsx)("h2",{children:"9. SHARING OF PERSONAL INFORMATION"}),(0,a.jsx)("h3",{children:"9.1. We may share Personal Information as follows:"}),(0,a.jsx)("p",{children:"a) With service providers and contractors who perform services on our behalf (including payment processors, messaging vendors, analytics providers)."}),(0,a.jsx)("p",{children:"b) With Business Partners as necessary to provide the Services you request."}),(0,a.jsx)("p",{children:"c) To comply with legal obligations, court orders, or governmental requests."}),(0,a.jsx)("p",{children:"d) To detect, prevent, or address fraud, security or te
1chnical issues."}),(0,a.jsx)("p",{children:"9.2. We do not sell your phone number or Personal Information to third parties for their direct marketing, except with your explicit consent."}),(0,a.jsx)("h2",{children:"10. SECURITY"}),(0,a.jsx)("p",{children:"10.1. We implement administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, or misuse."}),(0,a.jsx)("p",{children:"10.2. No security system is impenetrable. While we use commercially reasonable measures, we cannot guarantee absolute security."}),(0,a.jsx)("h2",{children:"11. DATA RETENTION"}),(0,a.jsx)("p",{children:"11.1. We retain Personal Information for as long as necessary to provide Services and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements."}),(0,a.jsx)("h3",{children:"11.2. Specific retention periods:"}),(0,a.jsx)("p",{children:"a) Opt-in SMS records (phone number, agent ID, timestamp): two (2) years from date of consent (unless a longer retention is required by law)."}),(0,a.jsx)("p",{children:"b) Account-related information: retained for the life of the account plus a reasonable period for backup, audits, and legal compliance."}),(0,a.jsx)("p",{children:"11.3. If you request deletion, we will take reasonable steps to delete or anonymize your Personal Information in accordance with Applicable Law and our retention obligations."}),(0,a.jsx)("h2",{children:"12. YOUR RIGHTS AND CHOICES"}),(0,a.jsxs)("p",{children:["12.1. ",(0,a.jsx)("strong",{children:"Access & Correction:"})," You may access and update certain Personal Information through your account settings or by contacting [email protected]."]}),(0,a.jsxs)("p",{children:["12.2. ",(0,a.jsx)("strong",{children:"Opt-Out:"})," You may opt out of marketing communications at any time by following unsubscribe instructions in the message or by contacting [email protected]. Opting out of marketing will not prevent us from sending you transactional or informational messages you requested."]}),(0,a.jsxs)("p",{children:["12.3. ",(0,a.jsx)("strong",{children:"Deletion:"})," You may request deletion of your Personal Information by contacting [email protected]. Such deletion requests are subject to our retention obligations and legal requirements."]}),(0,a.jsx)("h2",{children:"13. CHILDREN"}),(0,a.jsx)("p",{children:"13.1. Our Services are intended for users aged 18 or older. We do not knowingly collect Personal Information from persons under 18. If you believe we have collected personal data from a child under 18, contact [email protected] and we will promptly delete it."}),(0,a.jsx)("h2",{children:"14. INTERNATIONAL DATA TRANSFERS"}),(0,a.jsx)("p",{children:"14.1. We may transfer Personal Information across borders to our affiliates, service providers, and partners. When we do, we take steps to ensure an adequate level of protection consistent with this Privacy Policy and Applicable Law."}),(0,a.jsx)("h2",{children:"15. CHANGES TO THIS PRIVACY POLICY"}),(0,a.jsx)("p",{children:"15.1. We may update this Privacy Policy from time to time. We will indicate the effective date at the top and post the updated Policy on our Website. Where required by law, we will provide additional notice."}),(0,a.jsx)("h2",{children:"16. DISCLAIMER REGARDING DND / DNC"}),(0,a.jsx)("p",{children:"16.1. We comply with applicable national and local Do Not Disturb (DND), Do Not Call (DNC), or similar preference regulations. We will only contact you by phone or SMS in accordance with applicable law and only where you have provided valid consent as described in this Policy. If you have received a message or call you believe to be in error, please contact [email protected] and we will investigate promptly."}),(0,a.jsx)("h2",{children:"17. GRIEVANCE REDRESSAL"}),(0,a.jsxs)("p",{children:["17.1. ",(0,a.jsx)("strong",{children:"Grievance Redressal Officer:"})," You may file complaints or concerns at [email protected]. We will respond to grievances in accordance with applicable law and aim to resolve them promptly."]}),(0,a.jsxs)("p",{children:["17.2."," ",(0,a.jsx)("strong",{children:"Grievance Redressal Officer Contact Information:"})]}),(0,a.jsx)("p",{children:"Email: [email protected]"}),(0,a.jsx)("h2",{children:"18. INDEMNITY AND LIMITATION OF LIABILITY"}),(0,a.jsx)("p",{children:"18.1. To the maximum extent permitted by law, Hotelzify and its officers, directors, employees and agents shall not be liable for any indirect, incidental, consequential or punitive damages arising out of your access to or use of the Service. The limitations set forth in this Privacy Policy shall apply regardless of the form of action, whether contract, tort, strict liability or otherwise."}),(0,a.jsx)("h2",{children:"19. GOVERNING LAW"}),(0,a.jsx)("p",{children:"19.1. This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India, unless otherwise required by Applicable Law."}),(0,a.jsx)("h2",{children:"20. MESSAGING TERMS (FULL REFERENCE)"}),(0,a.jsx)("p",{children:"20.1. This Privacy Policy includes all messaging program details described
1in Clauses 7 and 8 above."}),(0,a.jsx)("p",{children:"20.2. It includes purpose, opt-in method, message frequency, STOP/HELP instructions, retention period for opt-in logs, contact details, and processor disclosures."}),(0,a.jsx)("h2",{children:"21. META PLATFORM DATA"}),(0,a.jsx)("p",{children:"21.1. If you use our Services through integrations with Meta Platforms (including Instagram Graph API, Facebook Login, or related Meta services), we may receive certain information from Meta, such as your name, username, profile picture, email address, account ID, and content you choose to share with us."}),(0,a.jsx)("p",{children:"21.2. We use such information solely to provide the Services you request (for example, to manage your Instagram connection, display your content, or facilitate login)."}),(0,a.jsx)("p",{children:"21.3. We do not sell, rent, or share this Meta Platform Data with any third party for marketing or unrelated purposes."}),(0,a.jsx)("p",{children:"21.4. You may revoke our access to your Meta data at any time through your Meta account settings or by contacting [email protected]."}),(0,a.jsx)("p",{children:"21.5. We handle all Meta Platform Data in accordance with Meta's Platform Terms and Developer Policies."}),(0,a.jsx)("p",{children:"21.6. Upon revocation or deletion, we will delete or anonymize all Meta Platform Data in accordance with Meta's data deletion requirements and applicable law."}),(0,a.jsx)("h2",{children:"22. ACKNOWLEDGEMENT"}),(0,a.jsx)("p",{children:"22.1. By using our Service, you acknowledge that you have read and understood this Privacy Policy and that you agree to the terms herein."}),(0,a.jsx)("h2",{children:"CONTACT US"}),(0,a.jsx)("p",{children:"If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:"}),(0,a.jsxs)("p",{children:[(0,a.jsx)("strong",{children:"Email:"})," [email protected]"]}),(0,a.jsx)("p",{children:(0,a.jsx)("strong",{children:"Address:"})}),(0,a.jsx)("p",{children:"30N Gould St Ste R, Sheridan, Wyoming, 82801, United States"}),(0,a.jsx)("p",{children:"16358, 63rd PI, Maple Grove, MN 55311, United States"}),(0,a.jsx)("p",{children:"BHIVE Workspace - AKR Tech Park, Bangalore - 560068, India"}),(0,a.jsxs)("p",{children:[(0,a.jsx)("strong",{children:"CIN:"})," U72900KA2022PTC167171"]})]})]})},c=e=>{let{location:o,host:i}=e;const[s]=(0,r.useState)(["https://hotelzify.com/privacy-policy","https://www.hotelzify.com/privacy-policy","https://hotelzify.co/privacy-policy","https://www.hotelzify.co/privacy-policy","https://hotelzify.in/privacy-policy","https://www.hotelzify.in/privacy-policy","https://hotelzify.ai/privacy-policy","https://www.hotelzify.ai/privacy-policy","https://www.dev.hotelzify.com/privacy-policy","http://localhost:3005/privacy-policy","https://dev.hotelzify.com/privacy-policy","https://bookmystay.io/privacy-policy","https://www.bookmystay.io/privacy-policy"].includes(window.location.href));return(0,r.useEffect)(()=>{(0,n.fireGtmEvent)("privacy_policy_viewed",{page_type:s?"hotelzify_privacy":"hotel_privacy",page_url:window.location.href})},[s]),s?(0,a.jsx)(l,{}):(0,a.jsx)(t.default,{host:i})}}}]); 2//# sourceMappingURL=4154.a82c5e7c.chunk.js.map
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