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99 100<link rel="https://api.w.org/" href="https://www.giftwrapper.app/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.giftwrapper.app/wp-json/wp/v2/pages/29068" /><meta name="generator" content="Easy Digital Downloads v3.6.9.1" /> 101<meta name="generator" content="Elementor 3.25.4; features: e_font_icon_svg, additional_custom_breakpoints, e_optimized_control_loading, e_element_cache; settings: css_print_method-external, google_font-enabled, font_display-swap"> 102 <style> 103 .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), 104 .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { 105 background-image: none !important; 106 } 107 @media screen and (max-height: 1024px) { 108 .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), 109 .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { 110 background-image: none !important; 111 } 112 } 113 @media screen and (max-height: 640px) { 114 .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), 115 .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { 116 background-image: none !important; 117 } 118 } 119 </style> 120 <link rel="icon" href="https://www.giftwrapper.app/wp-content/uploads/2022/02/cropped-gift-wrapper-logo-512x512-1-32x32.jpg" sizes="32x32" /> 121<link rel="icon" href="https://www.giftwrapper.app/wp-content/uploads/2022/02/cropped-gift-wrapper-logo-512x512-1-192x192.jpg" sizes="192x192" /> 122<link rel="apple-touch-icon" href="https://www.giftwrapper.app/wp-content/uploads/2022/02/cropped-gift-wrapper-logo-512x512-1-180x180.jpg" /> 123<meta name="msapplication-TileImage" content="https://www.giftwrapper.app/wp-content/uploads/2022/02/cropped-gift-wrapper-logo-512x512-1-270x270.jpg" /> 124<style id="wp-custom-css"> 125#hero { 126 background: #F4F1EE !important; 127 position: relative; 128 height: 100%; 129 max-height: 865px; 130 display: block; 131 margin-top: 80px; 132 padding-top: 0px !important; 133} 134 135.hero-bg { 136 background-image: url("https://www.giftwrapper.app/wp-content/uploads/2024/12/showcase-bg.jpg"); 137 background-size: 100%; 138 background-repeat: no-repeat; 139} 140 141#hero .container.h-100 { 142 width: 100%; 143 height: 100%; 144 padding: 150px 0px; 145 background-image: url("https://www.giftwrapper.app/wp-content/uploads/2024/12/Perspective-Grid.png"); 146 background-size: 50%; 147 background-repeat: no-repeat; 148 background-position: -171px 102px; 149} 150 151#hero .container > .text-center { 152 width: 50%; 153 text-align: left !important; 154 155 h1 { 156 color: #992B8D; 157 font-size: 64px; 158 } 159 160 p { 161 color: #601B58; 162 font-size: 22px; 163 } 164 165 .btn-outline-primary { 166 border: 2px solid #992B8D; 167 color: #992B8D; 168 } 169 170 .btn-primary { 171 172 } 173} 174@media only screen and (max-width: 1440px) { 175 #hero .container.h-100 { 176 padding: 100px 0; 177 } 178} 179 180@media only screen and (max-width: 1200px) { 181 #hero .container.h-100 { 182 background: #F4F1EE !important; 183 } 184 185 #hero .container > .text-center { 186 width: 100%; 187 text-align: center !important; 188 189 } 190} 191</style> 192 </head> 193 194 <body class="wp-singular page-template page-template-page-templates page-template-page-blank-with-container page-template-page-templatespage-blank-with-container-php page page-id-29068 wp-theme-bootscore-main wp-child-theme-woocommerce-gift-wrap edd-js-none elementor-default elementor-kit-32344"> 195 196 <style>.edd-js-none .edd-has-js, .edd-js .edd-no-js, body.edd-js input.edd-no-js { display: none; }</style> 197
197<script>/* <![CDATA[ */(function(){var c = document.body.classList;c.remove('edd-js-none');c.add('edd-js');})();/* ]]> */</script>
197 198 <div id="to-top"></div> 199 <div id="page" class="site"> 200 <header id="masthead" class="site-header"> 201 <div class="fixed-top bg-light shadow-sm"> 202 <nav id="nav-main" class="navbar navbar-expand-lg navbar-light"> 203 <div class="container"> 204 <a class="" href="https://www.giftwrapper.app"><img src="https://www.giftwrapper.app/wp-content/themes/woocommerce-gift-wrap/img/logo/gift-wrapper-logo-128x128.gif" alt="logo" class="logo" width="64" height="64"></a> <span class="lg d-none d-lg-block ms-2">Gift Wrapper Plus</span> 205 206 <div class="offcanvas offcanvas-end" tabindex="-1" id="offcanvas-navbar"> 207 <div class="offcanvas-header bg-light"> 208 <span class="h5 mb-0">Menu</span> 209 <button type="button" class="btn-close text-reset" data-bs-dismiss="offcanvas" aria-label="Close"></button> 210 </div> 211 <div class="offcanvas-body"> 212 213 <div class="col d-none d-md-inline-flex justify-content-end"> 214 <ul id="bootscore-navbar" class="bootscore-navbar navbar-nav ms-auto "><li id="menu-item-31903" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-31903"><a href="https://www.giftwrapper.app/documentation/">Docs</a></li> 215<li id="menu-item-29096" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29096"><a href="https://www.giftwrapper.app/blog/">Blog</a></li> 216<li id="menu-item-29071" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-29068 current_page_item menu-item-29071"><a href="https://www.giftwrapper.app/contact-support/" aria-current="page">Contact / Support</a></li> 217</ul> </div> 218 219 <div class="d-md-none"> 220 <ul class="bootscore-navbar navbar-nav ms-auto "><li id="menu-item-29248" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-has-children menu-item-29248"><a href="https://www.giftwrapper.app/">Home</a> 221<ul class="sub-menu"> 222 <li id="menu-item-29247" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-29247"><a href="https://www.giftwrapper.app/#download">Buy Gift Wrapper Plus</a></li> 223</ul> 224</li> 225<li id="menu-item-29259" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-29259"><a href="#">Information</a> 226<ul class="sub-menu"> 227 <li id="menu-item-29249" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29249"><a href="https://www.giftwrapper.app/blog/">Blog</a></li> 228 <li id="menu-item-29243" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29243"><a href="https://www.giftwrapper.app/changelog/">Changelog</a></li> 229 <li id="menu-item-31905" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-31905"><a href="https://www.giftwrapper.app/documentation/">Documentation</a></li> 230</ul> 231</li> 232<li id="menu-item-29242" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-29068 current_page_item menu-item-29242"><a href="https://www.giftwrapper.app/contact-support/" aria-current="page">Contact / Support</a></li> 233<li id="menu-item-29246" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-29246"><a href="https://www.giftwrapper.app/?page_id=2">Account</a> 234<ul class="sub-menu"> 235 <li id="menu-item-29265" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-29265"><a href="/log-in?action=logout">Log Out</a></li> 236</ul> 237</li> 238</ul> </div> 239 </div> 240 </div> 241 242 243 <div class="header-actions d-flex align-items-center"> 244 245 <div class="top-nav-widget"> 246 <div> 247 <div class="widget_text ms-3"> 248 <div class="textwidget custom-html-widget"> 249 <div class="d-flex"> 250 <div class="d-flex align-items-center ms-md-n2"> 251 <a href="https://giftwrapper.app/#download" class="btn btn-primary d-none d-lg-block">Buy Now</a> 252 253 </div> 254 </div> 255 </div> 256 </div> 257 </div> 258 </div> 259 260 <!-- Navbar Toggler --> 261 <button class="btn btn-outline-secondary d-lg-none ms-1 ms-md-2" type="button" data-bs-toggle="offcanvas" data-bs-target="#offcanvas-navbar" aria-controls="offcanvas-navbar"><i class="bi bi-three-dots-vertical"></i><span class="visually-hidden-focusable">Menu</span> 262 </button> 263 264 </div> 265 </div> 266 </nav>
267 </div> 268 </header> 269 270 <div id="content" class="site-content container py-5 mt-5"> 271 <div id="primary" class="content-area"> 272 273 274 <main id="main" class="site-main row"> 275 <header class="page_title"> 276 <h1>Contact / Support</h1> 277 </header> 278 <div class="entry-content offset-lg-1 col-lg-10 pt-5"> 279 280 <div class='gf_browser_chrome gform_wrapper gravity-theme gform-theme--no-framework gravity-contact_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_4' style='display:none'><div id='gf_4' class='gform_anchor' tabindex='-1'></div> 281 <div class='gform_heading'> 282 <h2 class="gform_title">Gift Wrapper Web Contact Form New</h2> 283 <p class='gform_description'></p> 284 </div><form method='post' enctype='multipart/form-data' target='gform_ajax_frame_4' id='gform_4' class='gravity-contact' action='/contact-support/#gf_4' data-formid='4' novalidate> 285 <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id="field_4_74" class="gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_74" >Especially if requesting help here, please be as descriptive and thorough as possible. The more detail you provide, the fewer questions we have to ask, and the faster we can help. Please note we are on Mountain Time (USA) and are at the desk <em>Monday through Friday</em>, excepting major holidays.</div><div id="field_4_67" class="gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_67" ><label class='gfield_label gform-field-label' for='input_4_67'>Your name<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_67' id='input_4_67' type='text' value='' class='large' maxlength='80' aria-required="true" aria-invalid="false" /> </div></div><div id="field_4_23" class="gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_23" ><label class='gfield_label gform-field-label' for='input_4_23'>Your email<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_email'> 286 <input name='input_23' id='input_4_23' type='email' value='' class='large' aria-required="true" aria-invalid="false" /> 287 </div></div><fieldset id="field_4_3" class="gfield gfield--type-radio gfield--type-choice gfield--input-type-radio mt-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_3" ><legend class='gfield_label gform-field-label' >What's this about?<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_4_3'> 288 <div class='gchoice gchoice_4_3_0'> 289 <input class='gfield-choice-input' name='input_3' type='radio' value='General Questions' id='choice_4_3_0' onchange='gformToggleRadioOther( this )' /> 290 <label for='choice_4_3_0' id='label_4_3_0' class='gform-field-label gform-field-label--type-inline'>General Questions</label> 291 </div> 292 <div class='gchoice gchoice_4_3_1'> 293 <input class='gfield-choice-input' name='input_3' type='radio' value='Technical support' id='choice_4_3_1' onchange='gformToggleRadioOther( this )' /> 294 <label for='choice_4_3_1' id='label_4_3_1' class='gform-field-label gform-field-label--type-inline'>Technical support</label> 295 </div></div></div></fieldset><div id="field_4_17" class="gfield gfield--type-textarea gfield--in
295put-type-textarea gfield--width-full mt-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_17" ><label class='gfield_label gform-field-label' for='input_4_17'>Your message<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_17' id='input_4_17' class='textarea medium' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div></div><div id="field_4_72" class="gfield gfield--type-section gfield--input-type-section gsection mt-5 field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_72" ><h3 class="gsection_title">Technical Support</h3><div class='gsection_description' id='gfield_description_4_72'>Please make sure to <a href="/documentation/">review the documentation</a> before continuing. You might find the answer to your question there.</div></div><div id="field_4_59" class="gfield gfield--type-text gfield--input-type-text gfield--width-third mt-md-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_59" ><label class='gfield_label gform-field-label' for='input_4_59'>PHP Version<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_59' id='input_4_59' type='text' value='' class='large' aria-describedby="gfield_description_4_59" aria-required="true" aria-invalid="false" /> </div><div class='gfield_description' id='gfield_description_4_59'>WooCommerce requires PHP version 7.4 or newer, and so does Gift Wrapper.</div></div><div id="field_4_60" class="gfield gfield--type-text gfield--input-type-text gfield--width-third mt-md-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_60" ><label class='gfield_label gform-field-label' for='input_4_60'>WordPress Version<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_60' id='input_4_60' type='text' value='' class='large' aria-describedby="gfield_description_4_60" aria-required="true" aria-invalid="false" /> </div><div class='gfield_description' id='gfield_description_4_60'>Gift Wrapper Plus requires WordPress version 6.0 or newer.</div></div><div id="field_4_57" class="gfield gfield--type-text gfield--input-type-text gfield--width-third mt-md-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_57" ><label class='gfield_label gform-field-label' for='input_4_57'>WooCommerce Version<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_57' id='input_4_57' type='text' value='' class='large' aria-describedby="gfield_description_4_57" aria-required="true" aria-invalid="false" /> </div><div class='gfield_description' id='gfield_description_4_57'>Gift Wrapper requires WooCommerce version 4.0 or newer.</div></div><div id="field_4_62" class="gfield gfield--type-text gfield--input-type-text gfield--width-third mt-md-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_62" ><label class='gfield_label gform-field-label' for='input_4_62'>Gift Wrapper Version<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_62' id='input_4_62' type='text' value='' class='large' aria-describedby="gfield_description_4_62" aria-required="true" aria-invalid="false" /> </div><div class='gfield_description' id='gfield_description_4_62'>Make sure you are using the most recent version of Gift Wrapper.</div></div>
295<div id="field_4_63" class="gfield gfield--type-text gfield--input-type-text gfield--width-third mt-md-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_63" ><label class='gfield_label gform-field-label' for='input_4_63'>WordPress Theme Name<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_63' id='input_4_63' type='text' value='' class='large' aria-describedby="gfield_description_4_63" aria-required="true" aria-invalid="false" /> </div><div class='gfield_description' id='gfield_description_4_63'>If your theme isn't free online, please attach a ZIP copy below, or we can not troubleshoot your theme for you.</div></div><div id="field_4_55" class="gfield gfield--type-website gfield--input-type-website gfield--width-third mt-md-4 field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_55" ><label class='gfield_label gform-field-label' for='input_4_55'>URL showing problem</label><div class='ginput_container ginput_container_website'> 296 <input name='input_55' id='input_4_55' type='url' value='' class='large' aria-describedby="gfield_description_4_55" placeholder='https://' aria-invalid="false"/> 297 </div><div class='gfield_description' id='gfield_description_4_55'>Please provide a URL where we can see the problem. Being able to see the problem will make a solution quicker and easier. Thank you.</div></div><div id="field_4_4" class="gfield gfield--type-textarea gfield--input-type-textarea mt-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_4" ><label class='gfield_label gform-field-label' for='input_4_4'>What happened?<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_4_4' class='textarea small' aria-describedby="gfield_description_4_4" maxlength='5000' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div><div class='gfield_description' id='gfield_description_4_4'>Did something go wrong? Does something seem broken? To get the fastest technical support, please be as detailed as possible.</div></div><div id="field_4_73" class="gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full mt-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_73" ><label class='gfield_label gform-field-label' for='input_4_73'>What did you expect to happen?<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_73' id='input_4_73' class='textarea small' aria-describedby="gfield_description_4_73" maxlength='5000' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div><div class='gfield_description' id='gfield_description_4_73'>What would make it better? How should it go?</div></div><div id="field_4_71" class="gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full mt-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_71" ><label class='gfield_label gform-field-label' for='input_4_71'>Steps to reproduce the problem<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_71' id='input_4_71' class='textarea small' aria-describedby="gfield_description_4_71" maxlength='5000' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div><div class='gfield_description' id='gfield_description_4_71'>Please describe steps to reproduce the issue you're having. If you have any hunches, please share them. Help us to get where you are at. If we can recreate the problem, we can fix it.</div></div><div id="field_4_68" class="gfield gfield--type-textarea gfield--in
297put-type-textarea gfield--width-full mt-4 gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_68" ><label class='gfield_label gform-field-label' for='input_4_68'>What have you already tried?<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_68' id='input_4_68' class='textarea small' aria-describedby="gfield_description_4_68" maxlength='5000' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div><div class='gfield_description' id='gfield_description_4_68'>Please describe any efforts you've made to troubleshoot on your own. If you have not yet done basic WordPress troubleshooting for this issue, please 1) test with a default WordPress theme (twentytwenty, twentytwentyone) and 2) disable all plugins other than WooCommerce and Gift Wrapper Plus to see if the problem still exists. If the problem still exists with a different theme, and with no other plugins to conflict with, we need to know!</div></div><fieldset id="field_4_81" class="gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_81" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >I have completed basic WordPress plugin troubleshooting<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_4_81'><div class='gchoice gchoice_4_81_1'> 298 <input class='gfield-choice-input' name='input_81.1' type='checkbox' value='Yes' id='choice_4_81_1' aria-describedby="gfield_description_4_81"/> 299 <label for='choice_4_81_1' id='label_4_81_1' class='gform-field-label gform-field-label--type-inline'>Yes</label> 300 </div><div class='gchoice gchoice_4_81_2'> 301 <input class='gfield-choice-input' name='input_81.2' type='checkbox' value='No' id='choice_4_81_2' /> 302 <label for='choice_4_81_2' id='label_4_81_2' class='gform-field-label gform-field-label--type-inline'>No</label> 303 </div></div></div><div class='gfield_description' id='gfield_description_4_81'>This means temporarily deactivating all plugins except WooCommerce and Gift Wrapper, and perhaps reverting to a simple WP theme like twentytwentytwo, to see if things work again. If things work with this simple set up, or even if they don't, you're on your way to finding the culprit of the problem. Tell us what you found in the fields above. <a href="https://perishablepress.com/how-to-troubleshoot-wordpress/#troubleshooting-plugins" target="_blank" rel="noopener">Learn more about how to fix many plugin problems yourself, easily</a>. If you check "No", we might ask you, "why not?" ð</div></fieldset><div id="field_4_28" class="gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full mt-4 field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_28" ><label class='gfield_label gform-field-label' for='input_4_28'>Core WP theme files</label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='31457280' /><input name='input_28' id='input_4_28' type='file' class='medium' aria-describedby="gfield_upload_rules_4_28 gfield_description_4_28" onchange='javascript:gformValidateFileSize( this, 31457280 );' /><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_4_28'>Accepted file types: zip, Max. file size: 30 MB.</span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_4_28'></div></div><div class='gfield_description' id='gfield_description_4_28'>If your Wordpress theme is not available free-of-charge on the Internet, please share your theme files (ZIP). Otherwise, please suggest above a URL where we can download it if necessary.</div></div><div id="field_4_69" class="gfield gfield--type-section gfield--in
303put-type-section gsection mt-5 field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_69" ><h3 class="gsection_title">WooCommerce System Status</h3><div class='gsection_description' id='gfield_description_4_69'>Please share a WooCommerce System Status report (either cut & paste here or upload below). It can be found in your Wordpress backend under Woocommerce -> Status -> System Status. This will help us sort out a solution much more quickly.</div></div><div id="field_4_70" class="gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full mt-4 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_70" ><label class='gfield_label gform-field-label' for='input_4_70'>System Status (copy & paste here)</label><div class='ginput_container ginput_container_textarea'><textarea name='input_70' id='input_4_70' class='textarea large' aria-invalid="false" rows='10' cols='50'></textarea></div></div><div id="field_4_76" class="gfield gfield--type-section gfield--input-type-section gsection mt-5 field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_76" ><h3 class="gsection_title">Thank you for your time</h3><div class='gsection_description' id='gfield_description_4_76'>We look forward to chatting with you! </div></div><div id="field_4_82" class="gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_4_82" ><label class='gfield_label gform-field-label' for='input_4_82'>Comments</label><div class='ginput_container'><input name='input_82' id='input_4_82' type='text' value='' autocomplete='new-password'/></div><div class='gfield_description' id='gfield_description_4_82'>This field is for validation purposes and should be left unchanged.</div></div></div></div> 304 <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_4' class='gform_button button' value='Send' onclick='if(window["gf_submitting_4"]){return false;} if( !jQuery("#gform_4")[0].checkValidity || jQuery("#gform_4")[0].checkValidity()){window["gf_submitting_4"]=true;} ' onkeypress='if( event.keyCode == 13 ){ if(window["gf_submitting_4"]){return false;} if( !jQuery("#gform_4")[0].checkValidity || jQuery("#gform_4")[0].checkValidity()){window["gf_submitting_4"]=true;} jQuery("#gform_4").trigger("submit",[true]); }' /> <input type='hidden' name='gform_ajax' value='form_id=4&title=1&description=1&tabindex=0&theme=gravity-theme' /> 305 <input type='hidden' class='gform_hidden' name='is_submit_4' value='1' /> 306 <input type='hidden' class='gform_hidden' name='gform_submit' value='4' /> 307 308 <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' /> 309 <input type='hidden' class='gform_hidden' name='state_4' value='WyJbXSIsImQ4ZTk0YmQyMTA2MzI5MDJlMjhhOTUxMjc5MWQxNmQ4Il0=' /> 310 <input type='hidden' class='gform_hidden' name='gform_target_page_number_4' id='gform_target_page_number_4' value='0' /> 311 <input type='hidden' class='gform_hidden' name='gform_source_page_number_4' id='gform_source_page_number_4' value='1' /> 312 <input type='hidden' name='gform_field_values' value='' /> 313 314 </div> 315 </form> 316 </div> 317 <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_4' id='gform_ajax_frame_4' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'></iframe> 318
318<script> 319gform.initializeOnLoaded( function() {gformInitSpinner( 4, 'https://www.giftwrapper.app/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery('#gform_ajax_frame_4').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_4');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_4').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_4').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_4').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_4').removeClass('gform_validation_error');}setTimeout( function() { /* delay the scroll by 50 milliseconds to fix a bug in chrome */ jQuery(document).scrollTop(jQuery('#gform_wrapper_4').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner( 4, 'https://www.giftwrapper.app/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [4, current_page]);window['gf_submitting_4'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_4').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_4').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [4]);window['gf_submitting_4'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_4').text());}else{jQuery('#gform_4').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger("gform_pre_post_render", [{ formId: "4", currentPage: "current_page", abort: function() { this.preventDefault(); } }]); if (event && event.defaultPrevented) { return; } const gformWrapperDiv = document.getElementById( "gform_wrapper_4" ); if ( gformWrapperDiv ) { const visibilitySpan = document.createElement( "span" ); visibilitySpan.id = "gform_visibility_test_4"; gformWrapperDiv.insertAdjacentElement( "afterend", visibilitySpan ); } const visibilityTestDiv = document.getElementById( "gform_visibility_test_4" ); let postRenderFired = false; function triggerPostRender() { if ( postRenderFired ) { return; } postRenderFired = true; jQuery( document ).trigger( 'gform_post_render', [4, current_page] ); gform.utils.trigger( { event: 'gform/postRender', native: false, data: { formId: 4, currentPage: current_page } } ); if ( visibilityTestDiv ) { visibilityTestDiv.parentNode.removeChild( visibilityTestDiv ); } } function debounce( func, wait, immediate ) { var timeout; return function() { var context = this, args = arguments; var later = function() { timeout = null; if ( !immediate ) func.apply( context, args ); }; var callNow = immediate && !timeout; clearTimeout( timeout ); timeout = setTimeout( later, wait ); if ( callNow ) func.apply( context, args ); }; } const debouncedTriggerPostRender = debounce( function() { triggerPostRender(); }, 200 ); if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) { const observer = new MutationObserver( ( mutations ) => { mutations.forEach( ( mutation ) => { if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) { debouncedTriggerPostRender(); observer.disconnect(); } }); }); observer.observe( document.body, { attributes: true, childList: false, subtree: true, attributeFilter: [ 'style', 'class' ], }); } else { triggerPostRender(); } } );} ); 320</script>
320 321 322 </div> 323 </main> 324 </div> 325</div> 326 <footer> 327 <div class="bg-light pt-5 pb-3"> 328 <div class="container"> 329 <div class="row g-lg-5"> 330 <!-- Footer 1 Widget --> 331 <div class="col-md-12 col-lg-5"> 332 <div> 333 <div class="widget_text footer_widget mb-4"><h2 class="widget-title h5">About the author</h2><div class="textwidget custom-html-widget">WebFactory Ltd specializes in creating premium WordPress plugins and has been maintaining dozens of popular plugins for over a decade. Each plugin is developed with a strong focus on ease-of-use. Those qualities are recognized by over a million users who use our plugins daily.</div></div> </div> 334 </div> 335 <!-- Footer 2 Widget 336 <div class="col-md-6 col-lg-3"> 337 </div> 338 --> 339 <!-- Footer 3 Widget --> 340 <div class="offset-lg-1 col-md-6 col-lg-3"> 341 <div> 342 <div class="widget_text footer_widget mb-4"><h2 class="widget-title h5">More great plugins</h2><div class="textwidget custom-html-widget"><ul style="padding-left: 0;"> 343 344 <li><a href="https://jem-products.com/woocommerce-table-rate-shipping-pro/" target="_blank">Table Rate Shipping for WooCommerce</a></li> 345 <li><a href="https://wploginlockdown.com/" target="_blank">WP Login Lockdown</a></li> 346 <li><a href="https://wp301redirects.com/" target="_blank">WP 301 Redirects</a></li> 347 <li><a href="https://getwpcaptcha.com/" target="_blank">WP Captcha</a></li> 348 <li><a href="https://wpreset.com/" target="_blank">WP Reset</a></li> 349</ul></div></div> </div> 350 </div> 351 <!-- Footer 4 Widget --> 352 <div class="col-md-6 col-lg-3"> 353 <div> 354 <div class="widget_text footer_widget mb-4"><h2 class="widget-title h5">Quick links</h2><div class="textwidget custom-html-widget"><ul style="padding-left: 0;"> 355 <li><a href="/documentation/">Documentation</a></li> 356 <li><a href="/contact-support/">Support</a></li> 357 <li><a href="/blog/">Blog</a></li> 358</ul></div></div> </div> 359 </div> 360 </div> 361 </div> 362 </div> 363 <div class="bg-dark text-muted py-2 pb-5"> 364 <div class="container"> 365 366 Gift Wrapper Plus for WooCommerce © 2026 <a href="https://www.webfactoryltd.com/" target="_blank">WebFactory Ltd</a> All Rights Reserved.<br> 367 The WordPress® trademark is the intellectual property of the WordPress Foundation. Uses of the WordPress® name in this website are for identification purposes only and do not imply an endorsement by WordPress Foundation. WebFactory Ltd is not endorsed or owned by, or affiliated with, the WordPress Foundation. 368 </div> 369 </div> 370 </footer> 371 <div class="top-button position-fixed zi-1020"> 372 <a href="#to-top" class="btn btn-primary shadow"><i class="bi bi-arrow-up-circle" style="font-size:1.5em"></i><span class="visually-hidden-focusable">To top</span></a> 373 </div> 374 </div> 375 376
376<script type="speculationrules"> 377{"prefetch":[{"source":"document","where":{"and":[{"href_matches":"/*"},{"not":{"href_matches":["/wp-*.php","/wp-admin/*","/wp-content/uploads/*","/wp-content/*","/wp-content/plugins/*","/wp-content/themes/woocommerce-gift-wrap/*","/wp-content/themes/bootscore-main/*","/*\\?(.+)","/checkout/*"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} 378</script>
378 379 <style> 380 #wf_cookie_notice_wrapper { 381 display: none; 382 position: fixed; 383 height: auto; 384 z-index: 100000; 385 left: 10px; 386 text-align: center; 387 bottom: 20px; 388 color: rgb(74, 74, 74); 389 background-color: rgba(243, 245, 249, 0.96); 390 padding: 15px 20px 15px 10px; 391 width: 290px; 392 max-width: 100%; 393 font-size: 12px; 394 line-height: 20px; 395 border-radius: 4px; 396 border: thin solid #1111114d; 397 } 398 399 #wf_cookie_notice_dismiss { 400 position: absolute; 401 top: 5px; 402 font-size: 15px; 403 right: 5px; 404 text-decoration: none; 405 padding: 20px; 406 margin: -20px; 407 } 408 409 #wf_cookie_notice_dismiss:hover { 410 zoom: 120%; 411 } 412 413 @media (max-width: 480px) { 414 #wf_cookie_notice_wrapper { 415 width: calc(100% - 30px); 416 left: 0; 417 margin: 15px; 418 bottom: 0; 419 } 420 } 421 </style> 422 423
423<script> 424 document.addEventListener('DOMContentLoaded', (event) => { 425 if (localStorage.getItem("wfcookienotice") === null) { 426 setTimeout(function() { 427 document.getElementById('wf_cookie_notice_wrapper').style.display = 'block'; 428 }, 3000); 429 } 430 document.getElementById('wf_cookie_notice_dismiss').onclick = function() { 431 localStorage.setItem('wfcookienotice', 'accepted'); 432 document.getElementById('wf_cookie_notice_wrapper').style.display = 'none'; 433 return false; 434 }; 435 }); 436 </script>
436 437 438 <!--- Tooltip player --> 439 <style> 440 #slContainer .sl-views-wrapper .sl-frame-component .sl-item-background-shade { 441 background-color: #000000cf; 442 } 443 </style> 444 445
445<script type='text/javascript'> 446 window.Tooltip || function(t, e) { 447 var o = { 448 url: "https://cdn.tooltip.io/static/player.js", 449 key: "abe648c8-ae8c-48d6-94d0-583a7abd1b01", 450 async: true 451 }; 452 453 window.Tooltip = { 454 cs: [], 455 _apiKey: o.key 456 }; 457 for ( 458 var r = ["identify", "goal", "updateUserData", "start", "stop", "refresh", "show", "hide", "on"], 459 i = {}, n = 0; n < r.length; n++) { 460 var a = r[n]; 461 i[a] = function(t) { 462 return function() { 463 var e = Array.prototype.slice.call(arguments); 464 window.Tooltip.cs.push({ 465 method: t, 466 args: e 467 }) 468 } 469 }(a) 470 } 471 window.Tooltip.API = i; 472 var n = t.createElement(e), 473 s = t.getElementsByTagName(e)[0]; 474 n.type = "text/javascript", n.async = o.async, s.parentNode.insertBefore(n, s), n.src = o.url 475 }(document, "script"); 476 </script>
476 477 <!--- Tooltip player --> 478 <div id="wf_cookie_notice_wrapper"> 479 Like every other site, this one uses cookies too. Read the <a href="https://www.giftwrapper.app/gdpr/" target="_blank" class="wf-cookie-notice-more">fine print</a> to learn more. By continuing to browse, you agree to our use of cookies.<a id="wf_cookie_notice_dismiss" href="#">X</a> 480 </div> 481
481<script type='text/javascript'> 482 const lazyloadRunObserver = () => { 483 const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); 484 const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { 485 entries.forEach( ( entry ) => { 486 if ( entry.isIntersecting ) { 487 let lazyloadBackground = entry.target; 488 if( lazyloadBackground ) { 489 lazyloadBackground.classList.add( 'e-lazyloaded' ); 490 } 491 lazyloadBackgroundObserver.unobserve( entry.target ); 492 } 493 }); 494 }, { rootMargin: '200px 0px 200px 0px' } ); 495 lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { 496 lazyloadBackgroundObserver.observe( lazyloadBackground ); 497 } ); 498 }; 499 const events = [ 500 'DOMContentLoaded', 501 'elementor/lazyload/observe', 502 ]; 503 events.forEach( ( event ) => { 504 document.addEventListener( event, lazyloadRunObserver ); 505 } ); 506 </script>
506 507
507<script id="edd-ajax-js-extra"> 508var edd_scripts = {"ajaxurl":"https://www.giftwrapper.app/wp-admin/admin-ajax.php","position_in_cart":"","has_purchase_links":"0","already_in_cart_message":"You have already added this item to your cart","empty_cart_message":"Your cart is empty","loading":"Loading","select_option":"Please select an option","is_checkout":"0","default_gateway":"paypal_commerce","redirect_to_checkout":"1","checkout_page":"https://www.giftwrapper.app/?page_id=5","permalinks":"1","quantities_enabled":"","taxes_enabled":"0","current_page":"29068"}; 509//# sourceURL=edd-ajax-js-extra 510</script>
vendor: 1 bytes, line 510
510
511<script id="edd-ajax-js" src="https://www.giftwrapper.app/wp-content/plugins/easy-digital-downloads/assets/build/js/frontend/edd-ajax.js?ver=3.6.9.1"></script>
vendor: 1 bytes, line 511
511
512<script id="bootstrap-js" src="https://www.giftwrapper.app/wp-content/themes/bootscore-main/js/lib/bootstrap.bundle.min.js?ver=202507231845"></script>
vendor: 1 bytes, line 512
512
513<script id="bootscore-script-js-extra"> 514var bootscore = {"ie_title":"Internet Explorer detected","ie_limited_functionality":"This website will offer limited functionality in this browser.","ie_modern_browsers_1":"Please use a modern and secure web browser like","ie_modern_browsers_2":" \u003Ca href=\"https://www.mozilla.org/firefox/\" target=\"_blank\"\u003EMozilla Firefox\u003C/a\u003E, \u003Ca href=\"https://www.google.com/chrome/\" target=\"_blank\"\u003EGoogle Chrome\u003C/a\u003E, \u003Ca href=\"https://www.opera.com/\" target=\"_blank\"\u003EOpera\u003C/a\u003E ","ie_modern_browsers_3":"or","ie_modern_browsers_4":" \u003Ca href=\"https://www.microsoft.com/edge\" target=\"_blank\"\u003EMicrosoft Edge\u003C/a\u003E ","ie_modern_browsers_5":"to display this site correctly."}; 515//# sourceURL=bootscore-script-js-extra 516</script>
vendor: 1 bytes, line 516
516
517<script id="bootscore-script-js" src="https://www.giftwrapper.app/wp-content/themes/bootscore-main/js/theme.js?ver=202507231845"></script>
vendor: 1 bytes, line 517
517
518<script id="wp-dom-ready-js" src="https://www.giftwrapper.app/wp-includes/js/dist/dom-ready.min.js?ver=3fe927cab37bf38d6a23"></script>
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518
519<script id="wp-hooks-js" src="https://www.giftwrapper.app/wp-includes/js/dist/hooks.min.js?ver=f0f188028580e8dc1255"></script>
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519
520<script id="wp-i18n-js" src="https://www.giftwrapper.app/wp-includes/js/dist/i18n.min.js?ver=1dfe7db3940c23ea9216"></script>
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520
521<script id="wp-i18n-js-after"> 522wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); 523//# sourceURL=wp-i18n-js-after 524</script>
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524
525<script id="wp-a11y-js" src="https://www.giftwrapper.app/wp-includes/js/dist/a11y.min.js?ver=31c6cec5a4ff7aff483d"></script>
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525
526<script id="gform_textarea_counter-js" defer='defer' src="https://www.giftwrapper.app/wp-content/plugins/gravityforms/js/jquery.textareaCounter.plugin.min.js?ver=2.8.18"></script>
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526
527<script id="gform_placeholder-js" defer='defer' src="https://www.giftwrapper.app/wp-content/plugins/gravityforms/js/placeholders.jquery.min.js?ver=2.8.18"></script>
vendor: 1 bytes, line 527
527
528<script id="gform_gravityforms_theme_vendors-js" defer='defer' src="https://www.giftwrapper.app/wp-content/plugins/gravityforms/assets/js/dist/vendor-theme.min.js?ver=54e7080aa7a02c83aa61fae430b9d869"></script>
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528
529<script id="gform_gravityforms_theme-js-extra"> 530var gform_theme_config = {"common":{"form":{"honeypot":{"version_hash":"c947589f02212e65f1e668580c5cbb5a"}}},"hmr_dev":"","public_path":"https://www.giftwrapper.app/wp-content/plugins/gravityforms/assets/js/dist/"}; 531//# sourceURL=gform_gravityforms_theme-js-extra 532</script>
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532
533<script id="gform_gravityforms_theme-js" defer='defer' src="https://www.giftwrapper.app/wp-content/plugins/gravityforms/assets/js/dist/scripts-theme.min.js?ver=bab19fd84843dabc070e73326d787910"></script>
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533
534<script id="hcb-prism-js" src="https://www.giftwrapper.app/wp-content/plugins/highlighting-code-block/assets/js/prism.js?ver=2.2.0"></script>
vendor: 1 bytes, line 534
534
535<script id="clipboard-js" src="https://www.giftwrapper.app/wp-includes/js/clipboard.min.js?ver=2.0.11"></script>
vendor: 1 bytes, line 535
535
536<script id="hcb-script-js-extra"> 537var hcbVars = {"showCopyBtn":"1","copyBtnLabel":"Copy code to clipboard"}; 538//# sourceURL=hcb-script-js-extra 539</script>
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539
540<script id="hcb-script-js" src="https://www.giftwrapper.app/wp-content/plugins/highlighting-code-block/build/js/hcb_script.js?ver=2.2.0"></script>
vendor: 1 bytes, line 540
540
541<script id="js-cookie-js" src="https://cdn.jsdelivr.net/npm/[email protected]/dist/js.cookie.min.js?ver=3.0.5"></script>
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541
542<script id="cookie-js-js" src="https://www.giftwrapper.app/wp-content/themes/woocommerce-gift-wrap/js/cookie.min.js?ver=7.1.2"></script>
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542
543<script id="wp-emoji-settings" type="application/json"> 544{"baseUrl":"https://s.w.org/images/core/emoji/17.0.2/72x72/","ext":".png","svgUrl":"https://s.w.org/images/core/emoji/17.0.2/svg/","svgExt":".svg","source":{"concatemoji":"https://www.giftwrapper.app/wp-includes/js/wp-emoji-release.min.js?ver=7.1.2"}} 545</script>
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