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188Ask Northwestern (AI Overviews)</li></ul> 
189                <h1>Ask Northwestern (AI Overviews)</h1><div id="sidebar"><div class="box"><h2>Submit Feedback</h2><p><span>Let us know about any issues or feedback, and we'll follow up as needed.</span></p>
190<p><a class="button" href="https://www.surveymonkey.com/r/YXDL8PD"><span>Feedback Form</span></a></p></div></div><p>Northwestern search now features AI overviews that deliver summarized answers alongside traditional search results. Powered by Google Gemini through the Google Agent Platform, Ask Northwestern is currently available on select Northwestern websites.</p>
191<h2>How does Ask Northwestern work?</h2>
192<p>When you search on a participating Northwestern website, the AI overview feature gathers and synthesizes publicly available information from across Northwestern sites. Responses do not rely on independent reasoning. The result is a summarized answer shown above standard search results. AI overviews only appear when your search query is more than two words. Users may opt out by appending " -ai" to their query.</p>
193<p>Users are encouraged to double check responses, since AI can make mistakes.</p>
194<h2>What information does Ask Northwestern search?</h2>
195<p>Only public Northwestern websites are used as sources. The AI overview draws exclusively from <a href="https://policies.northwestern.edu/docs/data-classification-policy.pdf">Level 1</a> Northwestern web content. No private, restricted, or authenticated pages are included. Inline sources are provided after each paragraph or section.</p>
196<h2>Does Ask Northwestern save my information?</h2>
197<p>No. Each question asked by users is treated independently. No user information or data is retained by Google Gemini.</p>
198<h2>What is the purpose of Ask Northwestern?</h2>
199<p>The AI Overview is designed to answer common questions by bringing together information from across multiple Northwestern websites. Instead of searching through several pages, you receive an AI-generated summary along with relevant search results that provide additional context and resources for further exploration.</p>
200<h2>How can I get better responses from Ask Northwestern?</h2>
201<p>To get the best results from Ask Northwestern, be as specific as possible about what you need. Provide relevant context, clearly define the task, and explain your role or perspective when appropriate. Since AI can only work with information you give it, clear and detailed instructions lead to more relevant and useful responses.</p>
202<blockquote>
203<p><strong>Example:</strong> If you're looking for undergraduate tuition information for the upcoming academic year, asking a broad question such as "What is tuition?" may return results for multiple tuition-based programs. A more specific question, such as "What is the 2025-2026 tuition for a full-time undergraduate student?"is more likely to produce a relevant and useful response.</p>
204</blockquote>
205<h2>Who do I contact for help?</h2>
206<p>If you encounter an issue with an "AI Overview" summary or would like to get your site added to the index, please <a href="mailto:[email protected]">contact webcomm support</a>.</p>
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237                                                                                    <p><span>For support requests, please contact us at&#160;</span><a href="mailto:[email protected]" rel="noopener" target="_blank">[email protected]</a><span>.</span><span></span></p>
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