1"use strict";(self.webpackChunkembedded_workflow_builder_docs=self.webpackChunkembedded_workflow_builder_docs||[]).push([["451"],{73097(e,n,t){t.r(n),t.d(n,{metadata:()=>s,default:()=>x,frontMatter:()=>d,contentTitle:()=>h,toc:()=>l,assets:()=>c});var s=JSON.parse('{"id":"connectors/zendesk","title":"Zendesk Connector","description":"Manage tickets and users in Zendesk.","source":"@site/docs/connectors/zendesk.md","sourceDirName":"connectors","slug":"/connectors/zendesk","permalink":"/connectors/zendesk","draft":false,"unlisted":false,"tags":[],"version":"current","frontMatter":{"title":"Zendesk Connector","sidebar_label":"Zendesk","description":"Manage tickets and users in Zendesk."},"sidebar":"docs","previous":{"title":"Yoti Sign","permalink":"/connectors/yoti-sign"},"next":{"title":"Zendesk Sell","permalink":"/connectors/zendesk-sell"}}'),i=t(74848),r=t(28453);let d={title:"Zendesk Connector",sidebar_label:"Zendesk",description:"Manage tickets and users in Zendesk."},h,c={},l=[{value:"API Documentation",id:"api-documentation",level:2},{value:"Connections",id:"connections",level:2},{value:"API Token",id:"apitoken",level:3},{value:"Configure the Connection",id:"configure-the-connection",level:4},{value:"OAuth 2.0",id:"oauth2dynamicinputs",level:3},{value:"Setup Steps",id:"setup-steps",level:4},{value:"Configure the Connection",id:"configure-the-connection-1",level:4},{value:"OAuth 2.0 (Deprecated)",id:"oauth2",level:3},{value:"Setup Steps",id:"setup-steps-1",level:4},{value:"Configure the Connection",id:"configure-the-connection-2",level:4},{value:"Triggers",id:"triggers",level:2},{value:"New and Updated Tickets",id:"pollchangestrigger",level:3},{value:"Webhook",id:"webhook",level:3},{value:"Actions",id:"actions",level:2},{value:"Associate Attachments to Article",id:"associateattachmentsinbulktoarticle",level:3},{value:"Create Article",id:"createarticle",level:3},{value:"Create Article Attachment",id:"createarticleattachment",level:3},{value:"Create Article Subscription",id:"createarticlesubscription",level:3},{value:"Create Category",id:"createcategory",level:3},{value:"Create Post",id:"createpost",level:3},{value:"Create Post Subscription",id:"createpostsubscription",level:3},{value:"Create Section",id:"createsection",level:3},{value:"Create Section Subscription",id:"createsectionsubscription",level:3},{value:"Create Ticket",id:"createticket",level:3},{value:"Create Topic",id:"createtopic",level:3},{value:"Create Topic Subscription",id:"createtopicsubscription",level:3},{value:"Create User",id:"createuser",level:3},{value:"Create Webhook",id:"createwebhook",level:3},{value:"Create Webhook Trigger",id:"createwebhooktrigger",level:3},{value:"Delete Article Attachment",id:"deletearticleattachment",level:3},{value:"Delete Article Subscription",id:"deletearticlesubscription",level:3},{value:"Delete Category",id:"deletecategory",level:3},{value:"Delete Instance Webhooks",id:"deleteinstancewebhooks",level:3},{value:"Delete Post",id:"deletepost",level:3},{value:"Delete Post Subscription",id:"deletepostsubscription",level:3},{value:"Delete Section",id:"deletesection",level:3},{value:"Delete Section Subscription",id:"deletesectionsubscription",level:3},{value:"Delete Ticket",id:"deleteticket",level:3},{value:"Delete Topic",id:"deletetopic",level:3},{value:"Delete Topic Subscription",id:"deletetopicsubscription",level:3},{value:"Delete User",id:"deleteuser",level:3},{value:"Delete Webhook",id:"deletewebhook",level:3},{value:"Get Article",id:"showarticle",level:3},{value:"Get Article Attachment",id:"getarticleattachment",level:3},{value:"Get Article Subscription",id:"getarticlesubscription",level:3},{value:"Get Category",id:"getcategory",level:3},{value:"Get Post",id:"getpost",level:3},{value:"Get Post Subscription",id:"getpostsubscription",level:3},{value:"Get Section",id:"getsection",level:3},{value:"Get Section Subscription",id:"getsectionsubscription",level:3},{value:"Get Ticket",id:"showticket",level:3},{value:"Get Ticket By External ID",id:"getbyexternalid",level:3},{value:"Get Topic",id:"gettopic",level:3},{value:"Get Topic Subscription",id:"gettopicsubscription",level:3},{value:"Get User",id:"showuser",level:3},{value:"List Article Attachments",id:"listarticleattachments",level:3},{value:"List Articles",id:"listarticles",level:3},{value:"List Article Subscriptions",id:"listarticlesubscriptions",level:3}
1,{value:"List Categories",id:"listcategories",level:3},{value:"List Posts",id:"listposts",level:3},{value:"List Post Subscriptions",id:"listpostsubscriptions",level:3},{value:"List Sections",id:"listsections",level:3},{value:"List Section Subscriptions",id:"listsectionsubscriptions",level:3},{value:"List Tickets",id:"listtickets",level:3},{value:"List Tickets Assigned To User",id:"listticketstouser",level:3},{value:"List Tickets Requested By User",id:"listticketsbyuser",level:3},{value:"List Topics",id:"listtopics",level:3},{value:"List Topic Subscriptions",id:"listtopicsubscriptions",level:3},{value:"List Triggers",id:"listtriggers",level:3},{value:"List Users",id:"listusers",level:3},{value:"List Webhooks",id:"listwebhooks",level:3},{value:"Raw Request",id:"rawrequest",level:3},{value:"Search Articles",id:"searcharticles",level:3},{value:"Search Posts",id:"searchposts",level:3},{value:"Search Users",id:"searchusers",level:3},{value:"Unified Search",id:"unifiedsearch",level:3},{value:"Update Article",id:"updatearticle",level:3},{value:"Update Category",id:"updatecategory",level:3},{value:"Update Post",id:"updatepost",level:3},{value:"Update Section",id:"updatesection",level:3},{value:"Update Ticket",id:"updateticket",level:3},{value:"Update Topic",id:"updatetopic",level:3},{value:"Update User",id:"updateuser",level:3}];function o(e){let n={a:"a",br:"br",code:"code",h2:"h2",h3:"h3",h4:"h4",img:"img",li:"li",p:"p",strong:"strong",table:"table",tbody:"tbody",td:"td",th:"th",thead:"thead",tr:"tr",ul:"ul",...(0,r.R)(),...e.components};return(0,i.jsxs)(i.Fragment,{children:[(0,i.jsxs)(n.p,{children:[(0,i.jsx)(n.img,{alt:"Zendesk",src:t(80961).A+"#connector-icon",width:"32",height:"32"}),"\n",(0,i.jsx)(n.a,{href:"https://www.zendesk.com/",children:"Zendesk"})," is a company headquartered in San Francisco, California.\nIt provides software-as-a-service products related to customer support, sales, and other customer communications.\nThe ",(0,i.jsx)(n.strong,{children:"Zendesk"})," component allows managing Users and Tickets inside a Zendesk domain."]}),"\n",(0,i.jsx)(n.h2,{id:"api-documentation",children:"API Documentation"}),"\n",(0,i.jsxs)(n.p,{children:["This component was built using the ",(0,i.jsx)(n.a,{href:"https://developer.zendesk.com/api-reference/",children:"Zendesk API Reference"}),"."]}),"\n",(0,i.jsx)(n.h2,{id:"connections",children:"Connections"}),"\n",(0,i.jsx)(n.h3,{id:"apitoken",children:"API Token"}),"\n",(0,i.jsx)(n.p,{children:"Authenticate requests using an API token."}),"\n",(0,i.jsx)(n.p,{children:"To use the API Token connection for Zendesk, provide the following parameters:"}),"\n",(0,i.jsx)(n.h4,{id:"configure-the-connection",children:"Configure the Connection"}),"\n",(0,i.jsxs)(n.ul,{children:["\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Username"})," enter the email of the Zendesk account."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"API Token"})," enter the generated API Token under Admin Center (",(0,i.jsx)(n.code,{children:"https://YOUR-DOMAIN-HERE.zendesk.com/admin/home"}),") ->\nApp and Registrations -> Zendesk API -> Token access."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Zendesk Sub Domain"})," enter the Zendesk sub domain. The subdomain can be found inside of the Zendesk URL: ",(0,i.jsx)(n.code,{children:"https://YOUR-DOMAIN-HERE.zendesk.com/"})]}),"\n"]}),"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",(0,i.jsxs)(n.table,{children:[(0,i.jsx)(n.thead,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.th,{children:"Input"}),(0,i.jsx)(n.th,{children:"Comments"}),(0,i.jsx)(n.th,{children:"Default"})]})}),(0,i.jsxs)(n.tbody,{children:[(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Zendesk Sub Domain"}),(0,i.jsxs)(n.td,{children:["The Zendesk sub domain. For example, if the Zendesk URL is ",(0,i.jsx)(n.a,{href:"https://acme-inc.zendesk.com",children:"https://acme-inc.zendesk.com"}),", the sub domain is acme-inc."]}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Username"}),(0,i.jsx)(n.td,{children:"The Zendesk username. This is the email address used to sign in to Zendesk."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"API Token"}),(0,i.jsx)(n.td,{children:"The API token generated in Zendesk."}),(0,i.jsx)(n.td,{})]})]})]}),"\n",(0,i.jsx)(n.h3,{id:"oauth2dynamicinputs",children:"OAuth 2.0"}),"\n",(0,i.jsx)(n.p,{children:"Authenticate using OAuth 2.0."}),"\n",(0,i.jsx)(n.p,{children:"The Zendesk component authenticates requests with OAuth 2.0."}),"\n",(0,i.jsx)(n.h4,{id:"setup-steps",children:"Setup Steps"}),"\n",(0,i.jsxs)(n.p,{children:["To configure an application inside Zendesk follow the directions in this ",(0,i.jsx)(n.a,{href:"https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application",children:"guide"}),".\nThen, create a new Zendesk connection."]}),"\n",(0,i.jsx)(n.h4,{id:"configure-the-connection-1",children:"Configure the Connection"}),"\n",(0,i.jsxs)(n.ul,{children:["\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Zendesk Sub Domain"})," enter the Zendesk sub domain (e.g. if the Zendesk URL is ",(0,i.jsx)(n.code,{children:"https://acme-inc.zendesk.com"}),", then the sub domain is ",(0,i.jsx)(n.code,{children:"acme-inc"}),")."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Client ID"})," enter the unique identifier of the app inside the Zendesk admin dashboard."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Client Secret"})," enter the generated client secret received from the Zendesk admin dashboard."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Redirect URL"}),"/",(0,i.jsx)(n.strong,{children:"Callback URL"})," in the Zendesk app settings, enter ",(0,i.jsx)(n.code,{children:"https://oauth2.integrations.acme.com/callback"}),"."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Scopes"})," refer to the ",(0,i.jsx)(n.a,{href:"https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application",children:"guide"})," linked above. It contains detailed information on picking the correct scope."]}),"\n"]}),"\n",(0,i.jsxs)(n.p,{children:["This connection uses OAuth 2.0, a common authentication mechanism for integrations.\nRead about how OAuth 2.0 works ",(0,i.jsx)(n.a,{href:"/oauth2",children:"here"}),"."]}),"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",(0,i.jsxs)(n.table,{children:[(0,i.jsx)(n.thead,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.th,{children:"Input"}),(0,i.jsx)(n.th,{children:"Comments"}),(0,i.jsx)(n.th,{children:"Default"})]})}),(0,i.jsxs)(n.tbody,{children:[(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Zendesk Sub Domain"}),(0,i.jsxs)(n.td,{children:["The Zendesk sub domain. For example, if the Zendesk URL is ",(0,i.jsx)(n.a,{href:"https://acme-inc.zendesk.com",children:"https://acme-inc.zendesk.com"}),", the sub domain is acme-inc."]}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Client ID"}),(0,i.jsx)(n.td,{children:"The Client ID of the OAuth application registered in Zendesk."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Client Secret"}),(0,i.jsx)(n.td,{children:"The Client Secret of the OAuth application registered in Zendesk."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Scopes"}),(0,i.jsx)(n.td,{children:"A space-delimited set of one or more scopes to get the user's permission to access."}),(0,i.jsx)(n.td,{children:"read write"})]})]})]}),"\n",(0,i.jsx)(n.h3,{id:"oauth2",children:"OAuth 2.0 (Deprecated)"}),"\n",(0,i.jsx)(n.p,{children:"Authenticate using OAuth 2.0. (Deprecated)"}),"\n",(0,i.jsxs)(n.p,{children:["The Zendesk component authenticates requests with OAuth 2.0. This connection (",(0,i.jsx)(n.strong,{children:"OAuth 2.0 (Deprecated)"}),") is retained for backward compatibility; new connections should use ",(0,i.jsx)(n.strong,{children:"OAuth 2.0"})," (",(0,i.jsx)(n.code,{children:"oauth2DynamicInputs"}),")."]}),"\n",(0,i.jsx)(n.h4,{id:"setup-steps-1",children:"Setup Steps"}),"\n",(0,i.jsxs)(n.p,{children:["To configure an application inside Zendesk follow the directions in this ",(0,i.jsx)(n.a,{href:"https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application",children:"guide"}),".\nThen, create a new Zendesk connection."]}),"\n",(0,i.jsx)(n.h4,{id:"configure-the-connection-2",children:"Configure the Connection"}),"\n",(0,i.jsxs)(n.ul,{children:["\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Client ID"})," enter the unique identifier of the app inside the Zendesk admin dashboard."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Client Secret"})," enter the generated client secret received from the Zendesk admin dashboard."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Redirect URL"}),"/",(0,i.jsx)(n.strong,{children:"Callback URL"})," in the Zendesk app settings, enter ",(0,i.jsx)(n.code,{children:"https://oauth2.integrations.acme.com/callback"}),"."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Authorize URL"})," enter ",(0,i.jsx)(n.code,{children:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/authorizations/new"}),", replacing the placeholder with the Zendesk sub domain."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Token URL"})," enter ",(0,i.jsx)(n.code,{children:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/tokens"}),", replacing the placeholder with the Zendesk sub domain."]}),"\n",(0,i.jsxs)(n.li,{children:["For ",(0,i.jsx)(n.strong,{children:"Scopes"})," refer to the ",(0,i.jsx)(n.a,{href:"https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application",children:"guide"})," linked above. It contains detailed information on picking the correct scope."]}),"\n"]}),"\n",(0,i.jsxs)(n.p,{children:["The sub domain used in both URLs above can be found inside the Zendesk URL: ",(0,i.jsx)(n.code,{children:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/"})]}),"\n",(0,i.jsxs)(n.p,{children:["This connection uses OAuth 2.0, a common authentication mechanism for integrations.\nRead about how OAuth 2.0 works ",(0,i.jsx)(n.a,{href:"/oauth2",children:"here"}),"."]}),"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",(0,i.jsxs)(n.table,{children:[(0,i.jsx)(n.thead,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.th,{children:"Input"}),(0,i.jsx)(n.th,{children:"Comments"}),(0,i.jsx)(n.th,{children:"Default"})]})}),(0,i.jsxs)(n.tbody,{children:[(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Authorize URL"}),(0,i.jsx)(n.td,{children:"The OAuth 2.0 Authorization URL for Zendesk."}),(0,i.jsx)(n.td,{children:(0,i.jsx)(n.a,{href:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/authorizations/new",children:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/authorizations/new"})})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Token URL"}),(0,i.jsx)(n.td,{children:"The OAuth 2.0 Token URL for Zendesk."}),(0,i.jsx)(n.td,{children:(0,i.jsx)(n.a,{href:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/tokens",children:"https://YOUR-ZENDESK-DOMAIN.zendesk.com/oauth/tokens"})})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Client ID"}),(0,i.jsx)(n.td,{children:"The Client ID of the OAuth application registered in Zendesk."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Client Secret"}),(0,i.jsx)(n.td,{children:"The Client Secret of the OAuth application registered in Zendesk."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Scopes"}),(0,i.jsx)(n.td,{children:"A space-delimited set of one or more scopes to get the user's permission to access."}),(0,i.jsx)(n.td,{children:"read write"})]})]})]}),"\n",(0,i.jsx)(n.h2,{id:"triggers",children:"Triggers"}),"\n",(0,i.jsx)(n.h3,{id:"pollchangestrigger",children:"New and Updated Tickets"}),"\n",(0,i.jsx)(n.p,{children:"Retrieves existing and ongoing tickets from Zendesk. Load history once, check for changes on a schedule, or both."}),"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",(0,i.jsxs)(n.table,{children:[(0,i.jsx)(n.thead,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.th,{children:"Input"}),(0,i.jsx)(n.th,{children:"Comments"}),(0,i.jsx)(n.th,{children:"Default"})]})}),(0,i.jsxs)(n.tbody,{children:[(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Connection"}),(0,i.jsx)(n.td,{children:"The Zendesk connection to use."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Look-back Date"}),(0,i.jsx)(n.td,{children:"The date the initial sync starts from, in YYYY-MM-DD format. Cannot be a future date. Leave empty to start from the first recurrence with no backfill. When set, the initial sync seeds each ticket created or updated on or after this date once, ignoring the visibility filters."}),(0,i.jsx)(n.td,{})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Show New Records"}),(0,i.jsx)(n.td,{children:"When true, newly created tickets are included in the trigger output."}),(0,i.jsx)(n.td,{children:"true"})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Show Updated Records"}),(0,i.jsx)(n.td,{children:"When true, tickets updated since the last poll are included in the trigger output."}),(0,i.jsx)(n.td,{children:"true"})]})]})]}),"\n",(0,i.jsx)(n.h3,{id:"webhook",children:"Webhook"}),"\n",(0,i.jsx)(n.p,{children:"Receive and validate webhook requests from Zendesk for manually configured webhook subscriptions."}),"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n",(0,i.jsxs)(n.table,{children:[(0,i.jsx)(n.thead,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.th,{children:"Input"}),(0,i.jsx)(n.th,{children:"Comments"}),(0,i.jsx)(n.th,{children:"Default"})]})}),(0,i.jsx)(n.tbody,{children:(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Connection"}),(0,i.jsx)(n.td,{children:"The Zendesk connection to use."}),(0,i.jsx)(n.td,{})]})})]}),"\n",(0,i.jsx)(n.h2,{id:"actions",children:"Actions"}),"\n",(0,i.jsx)(n.h3,{id:"associateattachmentsinbulktoarticle",children:"Associate Attachments to Article"}),"\n",(0,i.jsx)(n.p,{children:"Associate attachments in bulk to a
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See ",(0,i.jsx)(n.a,{href:"https://support.zendesk.com/hc/en-us/articles/4408886858138-Zendesk-Support-placeholders-reference",children:"Zendesk Support documentation"})," for placeholder references."]}),(0,i.jsx)(n.td,{children:(0,i.jsxs)(n.code,{children:["{",(0,i.jsx)(n.br,{}),' "current_user": {',(0,i.jsx)(n.br,{}),' "details": "{{current_user.details}}",',(0,i.jsx)(n.br,{}),' "email": "{{current_user.email}}",',(0,i.jsx)(n.br,{}),' "external_id": "{{current_user.external_id}}",',(0,i.jsx)(n.br,{}),' "first_name": "{{current_user.first_name}}",',(0,i.jsx)(n.br,{}),' "language": "{{current_user.language}}",',(0,i.jsx)(n.br,{}),' "name": "{{current_user.name}}",',(0,i.jsx)(n.br,{}),' "notes": "{{current_user.notes}}",',(0,i.jsx)(n.br,{}),' "organization.details": "{{current_user.organization.details}}",',(0,i.jsx)(n.br,{}),' "organization.name": "{{current_user.organization.name}}",',(0,i.jsx)(n.br,{}),' "organization.notes": "{{current_user.organization.notes}}",',(0,i.jsx)(n.br,{}),' "phone": "{{current_user.phone}}",',(0,i.jsx)(n.br,{}),' "tags": "{{current_user.tags}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "ticket": {',(0,i.jsx)(n.br,{}),' "account": "{{ticket.account}}",',(0,i.jsx)(n.br,{}),' "assignee": {',(0,i.jsx)(n.br,{}),' "first_name": "{{ticket.assignee.first_name}}",',(0,i.jsx)(n.br,{}),' "last_name": "{{ticket.assignee.last_name}}",',(0,i.jsx)(n.br,{}),' "name": "{{ticket.assignee.name}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "brand": {',(0,i.jsx)(n.br,{}),' "name": "{{ticket.brand.name}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "cc_names": "{{ticket.cc_names}}",',(0,i.jsx)(n.br,{}),' "ccs": "{{ticket.ccs}}",',(0,i.jsx)(n.br,{}),' "comments_formatted": "{{ticket.comments_formatted}}",',(0,i.jsx)(n.br,{}),' "description": "{{ticket.description}}",',(0,i.jsx)(n.br,{}),' "due_date": "{{ticket.due_date}}",',(0,i.jsx)(n.br,{}),' "email_cc_names": "{{ticket.email_cc_names}}",',(0,i.jsx)(n.br,{}),' "email_ccs": "{{ticket.email_ccs}}",',(0,i.jsx)(n.br,{}),' "external_id": "{{ticket.external_id}}",',(0,i.jsx)(n.br,{}),' "follower_names": "{{ticket.follower_names}}",',(0,i.jsx)(n.br,{}),' "follower_reply_type_message": "{{ticket.follower_reply_type_message}}",',(0,i.jsx)(n.br,{}),' "followers": "{{ticket.followers}}",',(0,i.jsx)(n.br,{}),' "group": {',(0,i.jsx)(n.br,{}),' "name": "{{ticket.group.name}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "id": "{{ticket.id}}",',(0,i.jsx)(n.br,{}),' "in_business_hours": "{{ticket.in_business_hours}}",',(0,i.jsx)(n.br,{}),' "latest_comment_formatted": "{{ticket.latest_comment_formatted}}",',(0,i.jsx)(n.br,{}),' "latest_public_comment_formatted": "{{ticket.latest_public_comment_formatted}}",',(0,i.jsx)(n.br,{}),' "link": "{{ticket.link}}",',(0,i.jsx)(n.br,{}),' "organization": {',(0,i.jsx)(n.br,{}),' "external_id": "{{ticket.organization.external_id}}",',(0,i.jsx)(n.br,{}),' "name": "{{ticket.organization.name}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "priority": "{{ticket.priority}}",',(0,i.jsx)(n.br,{}),' "public_comments_formatted": "{{ticket.public_comments_formatted}}",',(0,i.jsx)(n.br,{}),' "requester": {',(0,i.jsx)(n.br,{}),' "email": "{{ticket.requester.email}}",',(0,i.jsx)(n.br,{}),' "external_id": "{{ticket.requester.external_id}}",',(0,i.jsx)(n.br,{}),' "first_name": "{{ticket.requester.first_name}}",',(0,i.jsx)(n.br,{}),' "language": "{{ticket.requester.language}}",',(0,i.jsx)(n.br,{}),' "last_name": "{{ticket.requester.last_name}}",',(0,i.jsx)(n.br,{}),' "name": "{{ticket.requester.name}}",',(0,i.jsx)(n.br,{}),' "phone": "{{ticket.requester.phone}}"',(0,i.jsx)(n.br,{})," },",(0,i.jsx)(n.br,{}),' "status": "{{ticket.status}}",',(0,i.jsx)(n.br,{}),' "tags": "{{ticket.tags}}",',(0,i.jsx)(n.br,{}),' "ticket_field_ID": "{{ticket.ticket_field_ID}}",',(0,i.jsx)(n.br,{}),' "ticket_field_option_title_ID": "{{ticket.ticket_field_option_title_ID}}",',(0,i.jsx)(n.br,{}),' "ticket_form": "{{ticket.ticket_form}}",',(0,i.jsx)(n.br,{}),' "ticket_type": "{{ticket.ticket_type}}",',(0,i.jsx)(n.br,{}),' "title": "{{ticket.title}}",',(0,i.jsx)(n.br,{}),' "via": "{{ticket.via}}"',(0,i.jsx)(n.br,{})," }",(0,i.jsx)(n.br,{}),"}"]})})]}),(0,i.jsxs)(n.tr,{children:[(0,i.jsx)(n.td,{children:"Trigger C
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