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Paste the answer and it's placed into the agent's knowledge bank â product questions go to that product's manual, general ones to company KB."]}),y.length>0?t.jsx("div",{className:"mt-3 space-y-2",children:y.map(e=>t.jsxs("div",{className:"border border-[#BAE6FD] bg-[#F0F9FF]/40 rounded-[8px] p-3",children:[t.jsxs("div",{className:"flex items-center gap-2 flex-wrap mb-1",children:[e.topic&&t.jsx("span",{className:"text-[10px] font-semibold px-2 py-0.5 rounded-full border bg-[#F0F9FF] text-[#0369A1] border-[#BAE6FD]",children:e.topic}),(e.hits??1)>1&&t.jsxs("span",{className:"text-[10px] text-[#B45309] font-semibold",children:["asked ",e.hits,"Ã"]}),e.session_ref&&t.jsxs(B,{to:`/console/cs/conversations/${e.session_ref}`,target:"_blank",rel:"noopener noreferrer",className:"text-[10px] font-mono text-[#4338CA] hover:underline",children:["ð¬ ",e.session_ref," â"]})]}),t.jsx("div",{className:"text-[13px] font-medium text-[#181B24]",children:e.question}),e.verification?.reason&&t.jsxs("div",{className:"text-[11px] text-[#8A93A2] mt-0.5",children:["Why it's a real gap: ",e.verification.reason]}),e.verification?.answerable_fact&&t.jsxs("div",{className:"text-[11px] text-[#8A93A2] mt-0.5",children:["Needs: ",e.verification.answerable_fact]}),t.jsx("textarea",{value:W[e.id]||"",onChange:s=>ke(a=>({...a,[e.id]:s.target.value})),rows:2,placeholder:"Type or paste the answer the agent should giveâ¦",className:`w-full mt-2 ${x}`}),t.jsxs("div",{className:"flex items-center gap-2 mt-1.5 flex-wrap",children:[t.jsx("input",{value:_e[e.id]||"",onChange:s=>Ue(a=>({...a,[e.id]:s.target.value})),placeholder:"Product SKU (optional â for a product-specific answer)",className:`flex-1 min-w-[200px] text-[11px] ${x}`}),t.jsx("button",{onClick:()=>et(e),disabled:k===e.id||!(W[e.id]||"").trim(),className:o.good,children:k===e.id?"Savingâ¦":"Fill & teach agent"}),t.jsx("button",{onClick:()=>tt(e),disabled:k===e.id,className:o.ghost,children:"Dismiss"})]})]},e.id))}):t.jsxs("div",{className:"mt-3 text-[11px] text-[#8A93A2]",children:["No verified gaps right now",Se.candidate?` · ${Se.candidate} checkingâ¦`:"",". The auditor adds them as customers hit things the agent can't answer."]}
1),Oe.length>0&&t.jsxs("div",{className:"mt-3 border-t border-[#EEF0F4] pt-2",children:[t.jsx("div",{className:"text-[10px] font-semibold text-[#8A93A2] uppercase mb-1",children:"Recently filled"}),Oe.map(e=>t.jsxs("div",{className:"text-[11px] text-[#59616F] flex items-center gap-2",children:[t.jsx("span",{className:"text-[#0E9F6E]",children:"â"}),t.jsx("span",{className:"truncate",children:e.question}),t.jsxs("span",{className:"text-[#c9cdd6] flex-shrink-0",children:["â ",e.placement?.where||"KB"]}),t.jsx("button",{onClick:()=>st(e),disabled:k===e.id,className:"ml-auto flex-shrink-0 text-[10px] text-[#8A93A2] hover:text-[#DC2626] disabled:opacity-50",children:"Revert"})]},e.id))]})]}),t.jsxs(u,{title:"Hot Answers â voice / first-line fast path",icon:"â¡",className:"mb-4 !border-[#E9D5FF]",right:t.jsxs("div",{className:"flex items-center gap-2",children:[d&&t.jsxs("span",{className:"text-[10px] px-2 py-0.5 rounded-full border bg-[#FAF5FF] text-[#7C3AED] border-[#E9D5FF]",children:[d.active," cached"]}),t.jsx("button",{onClick:at,disabled:we,className:o.violet,children:we?"Rebuildingâ¦":"Rebuild cache"})]}),children:[t.jsxs("p",{className:"text-[12px] text-[#8A93A2] max-w-2xl",children:["The auditor distills your most common, stable, customer-safe answers into a tiny cache that returns instantly with ",t.jsx("b",{className:"text-[#59616F]",children:"no AI call"})," â the latency lever for voice. A voice front-end checks this first; on a miss it falls through to the full agent."]}),d&&d.active>0&&t.jsxs("div",{className:"flex flex-wrap gap-2 mt-2 text-[10px]",children:[Object.entries(d.by_source||{}).map(([e,s])=>t.jsxs("span",{className:"px-2 py-0.5 rounded-full border bg-[#F6F7F9] text-[#59616F] border-[#E5E8ED] tabular-nums",children:[e,": ",s]},e)),t.jsxs("span",{className:"px-2 py-0.5 rounded-full border bg-[#ECFDF5] text-[#0E9F6E] border-[#A7F3D0] tabular-nums",children:["ð voice-safe: ",d.voice_safe??0]}),d.last_built_at&&t.jsxs("span",{className:"text-[#8A93A2]",children:["built ",new Date(d.last_built_at).toLocaleString()]})]}),Ae.length>0?t.jsx("div",{className:"mt-3 space-y-1.5 max-h-72 overflow-auto",children:Ae.map(e=>t.jsxs("div",{className:"border border-[#EEF0F4] rounded-[8px] px-3 py-2",children:[t.jsxs("div",{className:"flex items-center gap-2 flex-wrap",children:[t.jsx("span",{className:"text-[11px] font-medium text-[#181B24]",children:e.question}),e.source&&t.jsx("span",{className:"text-[9px] uppercase text-[#8A93A2]",children:e.source}),e.voice_safe?t.jsx("span",{className:"text-[9px] text-[#0E9F6E]",children:"ð voice"}):t.jsx("span",{className:"text-[9px] text-[#8A93A2]",children:"text-only"})]}),e.voice_answer&&t.jsxs("div",{className:"text-[11px] text-[#8A93A2] mt-0.5",children:["â",e.voice_answer,"â"]})]},e.id))}):t.jsx("div",{className:"mt-3 text-[11px] text-[#8A93A2]",children:"Cache is empty â click Rebuild, or it fills automatically after the next audit."})]}),t.jsxs(u,{title:"Audit findings",className:"mb-4",right:b?t.jsxs("span",{className:"text-[11px] text-[#8A93A2] tabular-nums",children:["Last run: ",b.finished_at?new Date(b.finished_at).toLocaleString():"runningâ¦"," ·"," ",b.conversations_reviewed??0," conversations · ",b.findings_count??0," findings · ",b.model||"â"]}):void 0,children:[Object.keys(J).length>0&&t.jsx("div",{className:"flex flex-wrap gap-2 mb-3",children:Object.entries(J).map(([e,s])=>t.jsxs("span",{className:`text-[11px] px-2 py-0.5 rounded-full border tabular-nums ${Y[e]?.color||"bg-[#EEF0F4] text-[#59616F] border-[#E5E8ED]"}`,children:[Y[e]?.label||e,": ",s]},e))}),F&&t.jsx("div",{className:"text-[#8A93A2] text-[13px]",children:"Loadingâ¦"}),!F&&$.length===0&&t.jsx("div",{className:"text-[13px] text-[#8A93A2] border border-[#EEF0F4] rounded-[8px] p-8 text-center",children:"No pending findings. Run an audit to analyze recent conversations."}),t.jsx("div",{className:"space-y-3",children:$.map(e=>{const s=Y[e.category]||{label:e.category,color:"bg-[#EEF0F4] text-[#59616F] border-[#E5E8ED]"},a=ie===e.id,l=e.suggested_fix||{};
1return t.jsxs("div",{className:"border border-[#E5E8ED] rounded-[8px] p-3.5",children:[t.jsxs("div",{className:"flex items-start justify-between gap-3",children:[t.jsxs("div",{className:"flex-1 min-w-0",children:[t.jsxs("div",{className:"flex items-center gap-2 flex-wrap mb-1",children:[t.jsx("span",{className:`text-[10px] font-semibold px-2 py-0.5 rounded-full border ${s.color}`,children:s.label}),t.jsx("span",{className:`text-[10px] font-bold uppercase ${Ge[e.severity]||"text-[#8A93A2]"}`,children:e.severity}),t.jsx("span",{className:"text-[10px] text-[#8A93A2] uppercase",children:e.source}),(e.frequency||1)>1&&t.jsxs("span",{className:"text-[10px] text-[#59616F] tabular-nums",children:["Ã",e.frequency," convos"]}),e.revised&&t.jsx("span",{className:"text-[10px] text-[#7C3AED] bg-[#FAF5FF] border border-[#E9D5FF] rounded-full px-1.5",children:"revised"}),e.session_ref&&t.jsxs(B,{to:`/console/cs/conversations/${e.session_ref}`,target:"_blank",rel:"noopener noreferrer",title:"Open this conversation in a new tab",className:"text-[10px] font-mono text-[#4338CA] hover:underline inline-flex items-center gap-0.5 truncate max-w-[220px]",children:["ð¬ ",e.session_ref,t.jsx("span",{className:"not-italic",children:" â"})]})]}),t.jsx("div",{className:"text-[13px] font-medium text-[#181B24]",children:e.title}),e.detail&&t.jsx("div",{className:"text-[12px] text-[#59616F] mt-1",children:e.detail}),e.evidence?.quote&&t.jsxs("div",{className:"text-[11px] text-[#8A93A2] mt-2 border-l-2 border-[#E5E8ED] pl-2 italic",children:['"',e.evidence.quote,'"']}),e.category==="fact_correction"&&l.answer&&t.jsxs("div",{className:"text-[11px] text-[#0E9F6E] bg-[#ECFDF5] border border-[#A7F3D0] rounded-[6px] px-2 py-1 mt-2",children:["Accept â saves correction: ",t.jsx("b",{children:"Q:"})," ",String(l.question||e.title)," · ",t.jsx("b",{children:"A:"})," ",String(l.answer)]}),e.category==="behavioral_rule"&&t.jsxs("div",{className:"text-[11px] text-[#4338CA] bg-[#EEF2FF] border border-[#C7D2FE] rounded-[6px] px-2 py-1 mt-2",children:["Accept â adds agent rule: ",String(l.rule||e.title)]})]}),t.jsxs("div",{className:"flex flex-col gap-1.5 flex-shrink-0",children:[t.jsx("button",{onClick:()=>V(e.id,"accept"),disabled:P===e.id,className:o.good,children:"Accept"}),t.jsxs("button",{onClick:()=>rt(e.id),disabled:P===e.id,className:`text-[11px] rounded-[7px] px-3 py-1.5 border disabled:opacity-50 ${a?"bg-[#7C3AED] text-white border-[#7C3AED]":"bg-white border-[#E9D5FF] text-[#7C3AED] hover:bg-[#FAF5FF]"}`,children:[a?"Close":"Discuss",e.discussion?.length?` (${Math.floor(e.discussion.length/2)||1})`:""]}),t.jsx("button",{onClick:()=>V(e.id,"reject"),disabled:P===e.id,className:o.ghost,children:"Reject"})]})]}),a&&t.jsxs("div",{className:"mt-3 border-t border-[#EEF0F4] pt-3",children:[(e.discussion||[]).length>0&&t.jsx("div",{className:"space-y-2 mb-3",children:(e.discussion||[]).map((c,dt)=>t.jsxs("div",{className:`text-[11px] rounded-[8px] px-3 py-2 ${c.role==="user"?"bg-[#F6F7F9] border border-[#E5E8ED] text-[#59616F]":"bg-[#FAF5FF] border border-[#E9D5FF] text-[#5B21B6]"}`,children:[t.jsxs("span",{className:"font-semibold mr-1",children:[c.role==="user"?"You":"Auditor",":"]}),c.text]},dt))}),t.jsxs("div",{className:"flex items-end gap-2",children:[t.jsx("textarea",{value:w,onChange:c=>T(c.target.value),rows:2,placeholder:"Push back, add context the auditor lacked, or ask it to reconsiderâ¦",className:`flex-1 ${x}`,onKeyDown:c=>{c.key==="Enter"&&(c.metaKey||c.ctrlKey)&&qe(e.id)}}),t.jsx("button",{onClick:()=>qe(e.id),disabled:ne||!w.trim(),className:o.violet,children:ne?"â¦":"Send"})]}),t.jsx("div",{className:"text-[10px] text-[#8A93A2] mt-1",children:"The auditor may revise or withdraw this finding. Accept then sends the refined fix to the agent. â/Ctrl+Enter to send."})]})]},e.id)})})]}),t.jsxs("div",{className:"mt-8 pt-5 border-t border-[#E5E8ED]",children:[t.jsx("div",{className:"text-[15px] font-bold tracking-tight text-[#181B24]",children:"Corrections"}),t.jsx("p",{className:"text-[12.5px] text-[#8A93A2] mt-1 mb-4",children:"Teach the agent directly. Save a question â answer and it uses your answer (as a verified answer) from the next message on. Accepted fact-corrections from the audit above also land here."}),t.jsx("div",{ref:pe,children:t.jsxs(u,{title:"Add a correction",className:"mb-4",children:[t.jsx("input",{value:E,onChange:e=>G(e.target.value),placeholder:"Customer question (e.g. Do you ship to Nepal?)",className:`w-full mb-2 ${x}`}),t.jsx("textarea",{ref:ue,value:C,onChange:e=>I(e.target.value),rows:3,placeholder:"The correct answer the agent should give",className:`w-full mb-2 ${x}`}),t.jsxs("div",{className:"flex items-center gap-3",children:[t.jsx("button",{onClick:ot,disabled:ce||!E.trim()||!C.trim(),className:"bg-[#4338CA] text-white text-[12.5px] rounded-[8px] px-4 py-2 hover:opacity-90 disabled:opacity-50",children:ce?"Savingâ¦":"Save correction"}),xe&&t.jsx("span",{className:"text-[12px] text-[#59616F]",children:xe})]})]})}),t.jsxs(pt,{children:[t.jsxs(u,{title:`Needs attention (${q.length})`,children:[t.jsx("div",{className:"text-[12px] text-[#8A93A2] mb-3",children:"Conversations the agent escalated to a human."}),t.jsxs("div",{className:"space-y-2",children:[q.map((e,s)=>
1t.jsxs("div",{className:"border border-[#EEF0F4] rounded-[8px] p-3",children:[t.jsx("div",{className:"text-[12px] text-[#181B24]",children:e.question||t.jsx("span",{className:"text-[#8A93A2]",children:"(no question captured)"})}),e.reason&&t.jsxs("div",{className:"text-[11px] text-[#B45309] mt-1",children:["â ",e.reason]}),t.jsxs("div",{className:"flex items-center gap-3 mt-1.5",children:[t.jsx("button",{onClick:()=>lt(e),className:"text-[11px] text-[#4338CA] hover:underline",children:"Write correction â"}),(e.session_uuid||e.session_id)&&t.jsx(B,{to:`/console/cs/conversations/${e.session_uuid||e.session_id}`,target:"_blank",rel:"noopener noreferrer",className:"text-[11px] text-[#8A93A2] hover:text-[#4338CA] hover:underline",children:"ð¬ View chat â"})]})]},s)),!F&&q.length===0&&t.jsx("div",{className:"text-[12px] text-[#8A93A2]",children:"No escalations â the agent is handling everything. ð"})]})]}),t.jsxs(u,{title:`Saved corrections (${O.length})`,children:[t.jsx("div",{className:"text-[12px] text-[#8A93A2] mb-3",children:"The agent treats these as verified answers."}),t.jsxs("div",{className:"space-y-2",children:[O.map(e=>t.jsxs("div",{className:"border border-[#EEF0F4] rounded-[8px] p-3",children:[t.jsxs("div",{className:"text-[12px] font-medium text-[#181B24]",children:["Q: ",e.question]}),t.jsxs("div",{className:"text-[12px] text-[#59616F] mt-1",children:["A: ",e.answer]}),t.jsx("button",{onClick:()=>ct(e.id),className:"text-[11px] text-[#8A93A2] hover:text-[#DC2626] mt-1.5",children:"Remove"})]},e.id)),!F&&O.length===0&&t.jsx("div",{className:"text-[12px] text-[#8A93A2]",children:"No corrections yet."})]})]})]})]})]})}export{ht as default};
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.