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1<!DOCTYPE html><!-- This site was created in Webflow. https://webflow.com --><!-- Last Published: Mon Sep 07 2026 14:45:15 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="hypt-io.webflow.io" data-wf-page="66d567c5b573dc437b03f55a" data-wf-site="66d567c4b573dc437b03f4fc" lang="en"><head><meta charset="utf-8"/><link href="https://cdn.prod.website-files.com" rel="preconnect" crossorigin="anonymous"/><title>Conversational Feedback Platform for Customer Growth</title><link rel="alternate" hrefLang="x-default" href="https://www.hypt.io/"/><link rel="alternate" hrefLang="de" href="https://www.hypt.io/"/><link rel="alternate" hrefLang="en" href="https://www.hypt.io/en"/><meta content="Automate customer feedback with real-time AI, activate satisfied customers for reviews and recommendations, and turn every interaction into measurable growth – ideal for regulated industries." name="description"/><meta content="Conversational Feedback Platform for Customer Growth" property="og:title"/><meta content="Automate customer feedback with real-time AI, activate satisfied customers for reviews and recommendations, and turn every interaction into measurable growth – ideal for regulated industries." property="og:description"/><meta content="Conversational Feedback Platform for Customer Growth" name="twitter:title"/><meta content="Automate customer feedback with real-time AI, activate satisfied customers for reviews and recommendations, and turn every interaction into measurable growth – ideal for regulated industries." name="twitter:description"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="Webflow" name="generator"/><link href="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/css/hypt-io.webflow.shared.7b14b2e26.min.css" rel="stylesheet" type="text/css" integrity="sha384-exSy4m3LQ0p4Hs4Y2N4zkKG+0A+1CSRZ61T5AANzlRBfs1jPaGH+GRUx//nEzvkH" crossorigin="anonymous"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/>
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45        "text": "hypt is a Swiss software company that helps businesses systematically leverage word-of-mouth marketing and turn customers into brand ambassadors. Our solution digitalizes the word-of-mouth channel — personal recommendations — and makes it controllable for the first time."
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77        "text": "hypt goes far beyond traditional referral tools — both in impact and applicability. Key advantages at a glance:\nHigher credibility and conversion: Referrals through hypt are intrinsically motivated, not incentivized. This makes them more authentic and persuasive. In direct comparisons, hypt achieved up to 33% higher conversion rates than traditional referral approaches.\nMore than just referrals: hypt simultaneously generates multiple benefits after a positive customer interaction:\nDirect feedback\nPurchase recommendations within the customer’s personal network\nPositive online reviews (e.g., Google)\nControllable word-of-mouth channel: With the integrated Word-of-Mouth Manager, companies can:\nTrigger referrals strategically\nContinuously optimize touchpoints and campaigns\nAnalyze all interactions with data-driven insights\n100% privacy-compliant — even for banks: hypt works entirely without personal data. The solution meets the highest data protection standards and is bank-compliant, without compromising effectiveness."
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85Deployment across both analog and digital touchpoints\nEnable direct referrals (e.g., messenger integration, Google Reviews, etc.)\nAbility to generate multiple benefits from a single customer interaction (feedback, referrals, and online reviews)\nTurns hypothetical NPS scores into actual recommendations"
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93        "text": "hypt transforms every customer interaction into a scalable referral and feedback process — automated, privacy-compliant, and AI-powered.\nHere’s how it works:\nCustomers are activated after an interaction\nThey are invited to participate in a short survey via email, SMS, push notification, or QR code.\nThe chat funnel analyzes customer sentiment:\nSatisfied customers are specifically motivated to:\nRecommend your product or service within their personal network via messengers like WhatsApp\nLeave a positive review on platforms such as Google\nDissatisfied customers are identified early and:\nGuided back into internal resolution processes (e.g., via form, hotline, or service link)\nAnalysis & optimization in the Word-of-Mouth Manager:\nAll interactions and results are clearly displayed in a dashboard\nAn integrated AI analyzes patterns and behaviors\nYou can continuously optimize texts, triggers, and funnels to increase referral rates and overall impact\n\nhypt transforms every customer interaction into a scalable referral and feedback process — automated, privacy-compliant, and AI-powered.\nHere’s how it works:\nCustomers are activated after an interaction\nThey are invited to participate in a short survey via email, SMS, push notification, or QR code.\nThe chat funnel analyzes customer sentiment:\nSatisfied customers are specifically motivated to:\nRecommend your product or service within their personal network via messengers like WhatsApp\nLeave a positive review on platforms such as Google\nDissatisfied customers are identified early and:\nGuided back into internal resolution processes (e.g., via form, hotline, or service link)\nAnalysis & optimization in the Word-of-Mouth Manager:\nAll interactions and results are clearly displayed in a dashboard\nAn integrated AI analyzes patterns and behaviors\nYou can continuously optimize texts, triggers, and funnels to increase recommendation rates and overall impact"
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111Yes. With the integrated Hyperspace dashboards, you have access at any time to live data for all your ongoing campaigns.\nYou can see in real time:\nConversion rates by location / product / touchpoint\nReferral rates and customer sentiment\nFeedback rates and review triggers\nTrends and anomalies that enable immediate action\nAdditional features:\nAI-powered improvement suggestions to optimize your funnels\nAbility to adjust texts and triggers directly during operation\nComparison between campaigns / locations / teams\nConclusion: With hypt, you manage your recommendation process in a data-driven and dynamic way — continuously optimizing it based on real-time insights."
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119        "text": "hypt provides you with a wide range of relevant metrics to transparently and data-drivenly manage the success of your referral and feedback strategy.\nKey KPIs at a glance:\nReferral rate: Ø ~ 40 % of your satisfied customers actively make referrals\nFeedback rate: Ø ~ 70 % of your customers provide brief feedback\nOnline review rate: Ø ~ 30 % of activated users leave a positive online review\nLive Google reviews: All current reviews of your locations on Google — consolidated / analyzable\nChat funnel performance: Detailed data on behavior / drop-off points in your chat funnels\nAdditionally, hypt provides:\nCustomer insights on sentiment / touchpoints / triggers — visually presented in the dashboard\nBenchmarks & industry comparisons to contextualize your performance\nOptimization suggestions based on AI analyses\nNote: Actual KPI values may vary depending on industry / target group / channel — hypt adapts flexibly to your environment"
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127        "text": "Getting started with hypt is easy / fast / non-binding — no complex integration or technical hurdles required.\nHere’s how to get started:\nReady to use immediately: hypt can be tested right away — using hypt links or QR codes that can be flexibly integrated into any customer communication (e.g., email / SMS / website / print).\nBook a non-binding demo: In a short demo, we show you:\nWhat a tailored chat funnel for your use case looks like\nHow hypt integrates into your existing communication process\nWhat specific benefits you can expect\nPlan next steps together: After the demo, we discuss how a potential pilot or rollout could look — aligned with industry / target audience / goals.\nTip: Most customers start with a lightweight pilot project that can go live within a few weeks."
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143        "text": "Yes, hypt can be flexibly integrated into existing system landscapes like an API.\n\nSupported integrations:\nHubSpot – Automatic syncing of contact data / funnel activities with your CRM\nSalesforce – Trigger-based funnels / segmentation / automated follow-ups\nBSI CRM – Specifically for financial services / insurance\n\nTypical use cases:\nSending hypt funnels after specific events (e.g., consultation / contract signing / support case)\nAutomatically integrating feedback into customer data\nTriggering individual funnels based on CRM data"
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151        "text": "hypt is flexibly deployable — anywhere you can place a link or QR code. This allows hypt to be seamlessly integrated into your existing communication channels.\nTypical channels: Email / SMS / push notifications / QR code (e.g., receipts / letters / flyers)\nIntegration with platforms & systems:\nMessenger: WhatsApp / SMS / email\nReview platforms: Google Reviews / Trustpilot / App Store / Google Play\nCRM & marketing systems: HubSpot / Salesforce / BSI\nConclusion: hypt works independently of channels — anywhere you interact with your customers. Thanks to API integration, it can be flexibly connected to existing systems."
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156      "name": "Which devices and operating systems does hypt work on?",
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159        "text": "hypt is browser-based and platform-independent — no app installation required.\n\nCompatibility at a glance:\nSmartphones & tablets – Android / iOS (via mobile browsers)\nDesktops & laptops – Windows / macOS / Linux\n\nTechnical requirements:\nResponsive design ensures optimal display on any screen size\nWorks in all modern browsers such as Chrome / Safari / Firefox / Edge\nNo app installation or download necessary\n\nhypt automatically adapts to the device — ideal for customer feedback on the go or in the office."
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164      "name": "Do I have to share customer data?",
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167        "text": "No. hypt is fully data protection compliant and works without processing or storing personal data.\nWhat this specifically means:\nNo registration required for customers\nNo cookies / no user profiles\nNo sharing or storage of personal data\n100 % GDPR-compliant / compliant with Swiss banking secrecy\nParticularly suitable for:\nBanks / insurance companies / other highly regulated industries\nCompanies with strict data protection requirements / sensitive customer data\nConclusion: hypt fully protects your customers’ privacy — without compromising performance or functionality."
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175        "text": "Yes, hypt meets the most important data protection / compliance requirements:\n\nGDPR-compliant (EU)\nCompliant with Swiss banking secrecy\nhypt can be used fully without personal data"
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180      "name": "What successes can hypt demonstrate?",
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183        "text": "hypt is one of the most successful solutions in the field of referral marketing — with proven above-average results and the trust of leading brands.\n\nProven performance:\nØ 40% referral rate\n→ Up to 33% higher conversion than with classic referral tools\n\n+2 stars on Google in just 6 months\n→ hypt has repeatedly proven that online ratings can be significantly improved, e.g., from 2.7 to 4.3 stars\n\nHigh feedback and activation rates\n→ On average over 70% feedback rate for activated customers\n\nTrust from market leaders:\nhypt is used by numerous top companies in Switzerland — especially in highly regulated / data-sensitive industries:\n\nBanks & financial services:\nUBS / Migros Bank / Berner Kantonalbank (BEKB) / Raiffeisenbank / PostFinance / Aargauische Kantonalbank (AKB) / Basler Kantonalbank (BKB)\n\nInsurance companies:\nCSS / CONCORDIA / Generali / Sanitas / Groupe Mutuel\n\nOther industries:\nNestlé / ImmoScout24 / SMG\n\nConclusion: hypt not only delivers strong numbers but is also used by leading banks / insurance companies / consumer goods brands — clear proof of effectiveness, trust, and scalability."
184      }
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188      "name": "What references or success stories are there?",
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191        "text": "hypt is already successfully used by leading companies in banking, insurance, and retail — from SMEs to large enterprises. Customers report:\n\nMore referrals\nHigher-quality customer feedback\nRapid increase in online ratings\nSignificant revenue growth through word-of-mouth effects\n\nSelected references\nhypt is used by the following companies, among others:\n\nBanks & financial services: UBS / PostFinance / Migros Bank / AKB / BEKB / Raiffeisen / Basler Kantonalbank\n\nInsurance: Generali / Sanitas / CSS / CONCORDIA / Groupe Mutuel\n\nRetail & consumer goods: Nestlé / Nuii / Rivella\n\nOther industries: ImmoScout24 / TCS velocorner / SMG / Lernwerkstatt Olten / Iglu-Dorf / Bracher & Partner\n\nAll success stories can be found on our case study page:"
192      }
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196      "name": "How does hypt support you after getting started?",
197      "acceptedAnswer": {
198        "@type": "Answer",
199        "text": "With hypt, you’re not alone / our Customer Success team supports you personally — from day one and throughout the entire usage.\n\nHere’s how we support you after go-live:\nIndividual funnel optimization: We analyze your funnel performance together / help optimize texts / triggers / touchpoints\nRegular check-ins & reviews: In short / scheduled meetings we review current results / share best practices / provide clear recommendations for further development\nStrategic consulting included: We help you establish hypt as a strategic after-sales channel — including benchmark comparisons / ideas for new use cases\nOngoing support: Our team is always available — via email / call / video meeting\n\nConclusion: hypt is not a plug-and-forget solution — we actively support you to ensure referrals / reviews / feedback have measurable impact."
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207        "text": "Our support team is here for you. Just write to [email protected] and we’ll take care of your request immediately."
208      }
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212      "name": "Is hypt also suitable for small businesses?",
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215        "text": "Yes / hypt is not only for large enterprises but also ideal for small teams / individual entrepreneurs who want to start with referral marketing.\n\nImportant to know: To unleash hypt’s full potential / a sufficient number of customer contacts should be available — e.g., through regular consultations / transactions / service interactions\nRule of thumb: The more frequently you interact with customers / the more effective hypt can be\nOur starter plan offers:\nEasy setup without technical hurdles\nFlexible use via links / QR codes — e.g., in emails / social media / on invoices\nAccess to the full word-of-mouth funnel / including review invitations / feedback surveys\nTransparent dashboard to see results / progress immediately"
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223        "text": "The cost of hypt depends on your individual needs — based on team size / feature requirements / integration preferences\nBasically, you pay a monthly license and get access to unlimited referrals / feedback / Google reviews\n\nStarter plan — for an easy start\nThe Starter Plan is perfect for small teams / individual departments who want to achieve initial success with hypt\n\nHighlights:\nStandardized solution with quick setup\nSimple data visualization & basic features\nIdeal for individual touchpoints or limited use cases\nLicense price on request\n\nEnterprise plan — maximum scaling and customization\nFor larger companies with complex requirements / hypt offers a fully personalized solution\n\nHighlights:\nTailored funnels and advanced features\nIntegration with existing CRM systems like Salesforce / HubSpot / BSI\nIn-depth data analysis & custom dashboards\nHighest security & privacy standards\nPersonal contact & prioritized support\nLicense price on request\n\nNote: Not sure which plan suits you? We’re happy to advise and provide a custom offer on request"
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231        "text": "No / There is no traditional free trial\nHowever / it is possible to test hypt in the context of a pilot project — parts of the costs may be waived\nHow to get started:\nFree consultation:\nOur team will show you in a short call how hypt fits your company and what testing options are available\nPilot project:\nTest hypt for a predefined period within your company / ideal for assessing benefits and integration in your own environment"
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239        "text": "Initial visible results usually appear within just a few days / thanks to the targeted placement of hypt funnels at relevant touchpoints / rapid feedback and measurable effects become possible\n\nTypical short-term results:\n\nRising online ratings: Customers are actively encouraged to leave reviews\nMore referrals via personal messengers: hypt automates sharing via WhatsApp / SMS & Co. — successfully\nEarly identification of internal improvement opportunities: Feedback provides concrete insights to optimize processes / e.g., in support or consulting\n\nTip: Actual speed depends on usage and integration into customer interactions — the more consistently chat funnels are used / the faster results appear"
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281    "url": "https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d5c0ba98b3a1be6d45d502_hypt-logo.svg",
282    "width": 80,
283    "height": 30
284  },
285  "sameAs": [
286    "https://www.linkedin.com/company/join-hypt"
287  ],
288  "address": {
289    "@type": "PostalAddress",
290    "streetAddress": "Weihergasse 11",
291    "addressLocality": "Bern",
292    "addressRegion": "BE",
293    "postalCode": "3005",
294    "addressCountry": "CH"
295  }
296}
297
298</script>
298<style>
299/*Smooth scroll for the Slider section for partner logos*/
300  .swiper-wrapper {
301   -webkit-transition-timing-function:linear!important;
302   -o-transition-timing-function:linear!important;
303   transition-timing-function:linear!important;
304  }
305  .infinity-swiper-container{
306	pointer-events:none;
307	}
308</style></head><body><div class="page-wrapper"><div class="global-styles w-embed"><style>
309
310/* Make text look crisper and more legible in all browsers */
311body {
312  -webkit-font-smoothing: antialiased;
313  -moz-osx-font-smoothing: grayscale;
314  font-smoothing: antialiased;
315  text-rendering: optimizeLegibility;
316}
317
318/* Focus state style for keyboard navigation for the focusable elements */
319*[tabindex]:focus-visible,
320  input[type="file"]:focus-visible {
321   outline: 0.125rem solid #4d65ff;
322   outline-offset: 0.125rem;
323}
324
325/* Set color style to inherit */
326.inherit-color * {
327    color: inherit;
328}
329
330/* Get rid of top margin on first element in any rich text element */
331.w-richtext > :not(div):first-child, .w-richtext > div:first-child > :first-child {
332  margin-top: 0 !important;
333}
334
335/* Get rid of bottom margin on last element in any rich text element */
336.w-richtext>:last-child, .w-richtext ol li:last-child, .w-richtext ul li:last-child {
337	margin-bottom: 0 !important;
338}
339
340
341/* Make sure containers never lose their center alignment */
342.container-medium,.container-small, .container-large {
343	margin-right: auto !important;
344  margin-left: auto !important;
345}
346
347/* 
348Make the following elements inherit typography styles from the parent and not have hardcoded values. 
349Important: You will not be able to style for example "All Links" in Designer with this CSS applied.
350Uncomment this CSS to use it in the project. Leave this message for future hand-off.
351*/
352/*
353a,
354.w-input,
355.w-select,
356.w-tab-link,
357.w-nav-link,
358.w-dropdown-btn,
359.w-dropdown-toggle,
360.w-dropdown-link {
361  color: inherit;
362  text-decoration: inherit;
363  font-size: inherit;
364}
365*/
366
367/* Apply "..." after 3 lines of text */
368.text-style-3lines {
369	display: -webkit-box;
370	overflow: hidden;
371	-webkit-line-clamp: 3;
372	-webkit-box-orient: vertical;
373}
374
375/* Apply "..." after 2 lines of text */
376.text-style-2lines {
377	display: -webkit-box;
378	overflow: hidden;
379	-webkit-line-clamp: 2;
380	-webkit-box-orient: vertical;
381}
382
383/* These classes are never overwritten */
384.hide {
385  display: none !important;
386}
387
388@media screen and (max-width: 991px) {
389    .hide, .hide-tablet {
390        display: none !important;
391    }
392}
393  @media screen and (max-width: 767px) {
394    .hide-mobile-landscape{
395      display: none !important;
396    }
397}
398  @media screen and (max-width: 479px) {
399    .hide-mobile{
400      display: none !important;
401    }
402}
403 
404.margin-0 {
405  margin: 0rem !important;
406}
407  
408.padding-0 {
409  padding: 0rem !important;
410}
411
412.spacing-clean {
413padding: 0rem !important;
414margin: 0rem !important;
415}
416
417.margin-top {
418  margin-right: 0rem !important;
419  margin-bottom: 0rem !important;
420  margin-left: 0rem !important;
421}
422
423.padding-top {
424  padding-right: 0rem !important;
425  padding-bottom: 0rem !important;
426  padding-left: 0rem !important;
427}
428  
429.margin-right {
430  margin-top: 0rem !important;
431  margin-bottom: 0rem !important;
432  margin-left: 0rem !important;
433}
434
435.padding-right {
436  padding-top: 0rem !important;
437  padding-bottom: 0rem !important;
438  padding-left: 0rem !important;
439}
440
441.margin-bottom {
442  margin-top: 0rem !important;
443  margin-right: 0rem !important;
444  margin-left: 0rem !important;
445}
446
447.padding-bottom {
448  padding-top: 0rem !important;
449  padding-right: 0rem !important;
450  padding-left: 0rem !important;
451}
452
453.margin-left {
454  margin-top: 0rem !important;
455  margin-right: 0rem !important;
456  margin-bottom: 0rem !important;
457}
458  
459.padding-left {
460  padding-top: 0rem !important;
461  padding-right: 0rem !important;
462  padding-bottom: 0rem !important;
463}
464  
465.margin-horizontal {
466  margin-top: 0rem !important;
467  margin-bottom: 0rem !important;
468}
469
470.padding-horizontal {
471  padding-top: 0rem !important;
472  padding-bottom: 0rem !important;
473}
474
475.margin-vertical {
476  margin-right: 0rem !important;
477  margin-left: 0rem !important;
478}
479  
480.padding-vertical {
481  padding-right: 0rem !important;
482  padding-left: 0rem !important;
483}
484
485</style>
486
487<style>
488.nav_link:hover .text-size-regular {
489  text-decoration: underline;
490}
491
492</style></div><div class="nav_wrapper"><div class="top_bar"><div class="text-top-bar">New: hypt Report - Insurance Switzerland 2026</div><a href="https://www.hypt.io/reports/banking-switzerland-2026" class="text-top-bar-underline">Download now</a></div><div data-animation="default" class="navbar w-nav" data-easing2="ease" data-easing="ease-in-out" data-collapse="medium" data-w-id="bd6ed857-d5f6-b45c-41ce-1235c7e0baed" role="banner" data-duration="400" data-doc-height="1"><div class="nav-bg"></div><div class="nav-elements"><div class="nav-menu_wrapper"><a href="/en" aria-current="page" class="logo_brand w-nav-brand w--current"><img alt="Ein Bild des hypt Logos in der Watermelon Farbe." src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d5c0ba98b3a1be6d45d502_hypt-logo.svg" class="nav-logo"/></a><nav role="navigation" class="nav-menu w-nav-menu"><div data-delay="0" data-hover="false" data-w-id="bd6ed857-d5f6-b45c-41ce-1235c7e0baf4" class="dropdown w-dropdown"><div class="navlink w-dropdown-toggle"><div class="text_dropdown">Product</div><div class="icon w-icon-dropdown-toggle"></div></div><nav class="dropdown-list w-dropdown-list"><div class="dropdown_grid"><div class="dropdown_content_left"><div class="dropdown_grid_2x"><div><p class="text-style-italic text-color-opacity40">Features</p><div class="spacer-medium"></div><a data-w-id="bd6ed857-d5f6-b45c-41ce-1235c7e0bb08" href="/en/product/conversational-feedback" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804bb8e7f1c8ed239de0_feedback-icon.svg" alt="Feedback Icon"/></div><div><h5 class="heading-style-h5 nav"><strong>Conversational Feedback</strong></h5></div></div></a><div class="spacer-small"></div><a data-w-id="e1c2c81e-c5f8-3191-8db2-c07cfcfe109f" href="/en/product/word-of-mouth" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804bdb434e4f359a5dad_marketing-icon.svg" alt="Marketing Icon"/></div><div><h5 class="heading-style-h5 nav">Recommendation Marketing</h5></div></div></a></div><div><p class="text-style-italic text-color-opacity40">Platform</p><div class="spacer-medium"></div>
492<a data-w-id="b44dc0ec-7ba0-d91b-cdc8-2cdc5a105123" href="/en/product/feedback-platform" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b1d362f59fb24ff71_Vector-2.svg" alt="Manager Icon"/></div><div><h5 class="heading-style-h5 nav">Feedback Platform</h5></div></div></a><div class="spacer-small"></div><a data-w-id="5a3cd633-c2a9-810d-0b5a-e1bab12ac33f" href="/en/product/analytics" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b70d0f228892230da_chart-icon.svg" alt="Analyse Icon"/></div><div><h5 class="heading-style-h5 nav"><strong>Analytics</strong></h5></div></div></a><div class="spacer-small"></div><a data-w-id="3be22ecb-95e8-4615-de20-8cf2fb8c2038" href="/en/product/security-dataprotection" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6867aeebbe7044d94b168482_security-icon.svg" alt="Sicherheit Icon"/></div><div><h5 class="heading-style-h5 nav"><strong>Data Privacy &amp; Security</strong></h5></div></div></a><div class="spacer-small"></div><a data-w-id="619b8518-053f-16ac-4a55-92903e30ba57" href="/en/product/integrations" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b1a4a2c20344aa894_Vector-1.svg" alt="Integration Icon"/></div><div><h5 class="heading-style-h5 nav">Integrations</h5></div></div></a></div></div></div><div class="dropdown_content_right"><a href="/en/product/feedback-platform" class="nav_imagelink wom_manager w-inline-block"><h5 class="heading-style-h5 text_underline text-color-white">Feedback Plattform</h5></a></div></div></nav></div><div data-delay="0" data-hover="false" data-w-id="bd6ed857-d5f6-b45c-41ce-1235c7e0bb53" class="dropdown w-dropdown"><div class="navlink w-dropdown-toggle"><div class="text_dropdown">Solutions</div><div class="icon w-icon-dropdown-toggle"></div></div><nav class="dropdown-list w-dropdown-list"><div class="dropdown_grid"><div class="dropdown_content_left"><div class="dropdown_grid_2x"><div><p class="text-style-italic text-color-opacity40">Sectors</p><div class="spacer-medium"></div><a data-w-id="eed1526e-9e9a-742d-5835-0b650d9aabe0" href="/en/solution/banking" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b6c9b23582d64a367_building-icon.svg" alt="Bank Icon"/></div><div><h5 class="heading-style-h5 nav">Banking</h5></div></div></a><div class="spacer-small"></div><a data-w-id="250eb82f-a39c-2be3-1df9-35f4676b0a1c" href="/en/solution/insurance" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6867aeeb3571e7bf014b2c93_Vector%20(15).svg" alt="Sicherheit Icon"/></div><div><h5 class="heading-style-h5 nav">Insurance</h5></div></div></a><div class="spacer-small"></div><a data-w-id="7edcb307-cda1-658c-e0a7-46b9d2c8d5f2" href="/en/solution/other-sectors" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b092abddbb1f26753_infinity-icon.svg" alt="Infinity Icon"/></div><div><h5 class="heading-style-h5 nav">Other sectors</h5></div></div></a></div><div><p class="text-style-italic text-color-opacity40">teams</p><div class="spacer-medium"></div><a href="/en/solution/marketing" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804bdb434e4f359a5dad_marketing-icon.svg" alt="Marketing Icon"/></div><div><h5 class="heading-style-h5 nav">Marketing</h5></div></div></a><div class="spacer-small"></div><a href="/en/solution/customer-experience" class="nav_link w-inline-block"><div class="link_wrap"><div class="navicon_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6863804b129baf6e6f5a58a0_cx-icon.svg" alt="Analyse Icon"/></div><div><h5 class="heading-style-h5 nav">Customer Experience</h5></div></div></a></div></div></div><div class="dropdown_content_right"><a href="/en/resources-support/case-studies" class="nav_imagelink casestudy w-inline-block"><h5 class="heading-style-h5 text_underline text-color-white">Explore Case Studies</h5></a></div></div></nav></div><a href="/en/resources-support/case-studies" id="Kunden" class="navlink w-nav-link">Case Studies</a><a href="/en/company/about-hypt" id="Unternehmen_nav" class="navlink w-nav-link">About</a><div data-delay="0" data-hover="false" data-w-id="bd6ed857-d5f6-b45c-41ce-1235c7e0bba6" class="dropdown w-dropdown"><div class="navlink w-dropdown-toggle"><div class="text_dropdown">Resources &amp; 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492Listening is not enough. Turn every customer interaction into growth opportunities.</h1></div><div class="max-width-large"><p class="text-size-large text-color-white">Real-time AI conversations capture authentic sentiment, reveal what customers really think and turn your happiest customers into vocal advocates.</p></div><a href="https://hypt.io/demo" target="_blank" class="button-rf is-secondary special2 w-inline-block"><div>Book Demo</div></a></div><div class="container-large"><div class="video_wrapper_hero"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/68c7b6dcc6402efc7f17f33a_hypt_home-hero_en.png" loading="lazy" alt="An excerpt from a hypt chatbot conversation, the dashboard, and a messenger message in which a company is being recommended." class="hero_image transparent"/></div><div style="padding-top:56.17021276595745%" class="w-video w-embed"><iframe class="embedly-embed" src="//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FUXbBWsjs4Os%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DUXbBWsjs4Os&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FUXbBWsjs4Os%2Fhqdefault.jpg&type=text%2Fhtml&schema=youtube" width="940" height="528" scrolling="no" allowfullscreen title="hypt Case Study CONCORDIA" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture" allowfullscreen="true"></iframe></div></div></div></div><div class="background_home_hero"></div></section><section><div class="padding-global padding-section-large"><div data-w-id="3e3866c8-559d-2a1f-dde0-bd244a8f8a56" class="container-large"><div class="align-center"><p data-w-id="0dfc8dba-3cb9-6e93-9e03-c1b61b57e296" style="opacity:0">hypt scales revenue for global enterprises</p></div><div class="spacer-medium"></div><div data-w-id="b1166640-3bd0-c5d4-0474-0db46607187a" style="opacity:0" class="logo_slider"><div class="carousel"><div style="-webkit-transform:translate3d(0%, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0%, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0%, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0%, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="logo_carousel_wrap"><div class="logo-carousel w-dyn-list"><div role="list" class="logo-link-list w-dyn-items"><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Bank BSU Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f511a5c997ed80505421_bank-bsu-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Grawe Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f49ca56c59b8e23433e7_grawe-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Helvetia Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f44e4864a258bcb32726_helvetia-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="KT Bank Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f3827048ec13ec423dc3_kt-bank-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Raiffeisen Voralberg Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f32c228c63ed973b8c61_raiba-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="VLV Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f25f63e387fda3a31bf8_vlv-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="BLS Schifffahrt Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b292fd91e713c638edeec_bls-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Swisscom Ventures Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b28d9ff87544d9e149e80_swisscom-ventures-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Groupe Mutuel" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/68cbaa64d5960c
4925eb595b2fc_groupemutuel.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Innova logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67cff1485f3350b9ddd9a070_innova-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="AKB Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/679a4dff8a3f8dc9b22610ba_akb.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Generali Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b28afbe39c278c6003723_generali-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Die Mobiliar Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6894754fd4bf6e539ec6fb23_mobiliar%20(3).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Raiffeisen Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6762ad9152ba559cbf78b09c_raiffeisen-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Basler Kantonalbank" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501aca4d723c748de47038_bkb-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Concordia" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501a409da985ae9bbb4c74_concordia-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo CSS" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675019dd897863abe332ce16_css-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Migros Bank" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675019307f8c8a73fdb357c7_migros-bank-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Nestle" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501902836351c9044739df_nestle-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Nuii" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675018a5640df26780df34c1_nuii-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Post Finance" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750187b836351c90446b547_postfinance-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Sanitas" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750183ab28eb4eb17e88955_sanitas-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo smg" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750180aa84d18f683dbff04_smg-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo UBS" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501751d2c0edad5f06de9b_ubs-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo velocorner" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675016fc1fca566591fbb400_velocorner-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Rivella" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675018601104fbccb486a797_rivella-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Berner Kantonalbank (BEKB)" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501b14f6103ddfb5bde751_bekb-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Bracher &amp; Partner" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501aaf802eb29006bdb146_bracher-partner-logo.jpg" class="logo-image"/></div></div></div><div class="logo-carousel w-dyn-list"><div role="list" class="logo-link-list w-dyn-items"><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Bank BSU Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f511a5c997ed80505421_bank-bsu-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Grawe Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f49c
492a56c59b8e23433e7_grawe-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Helvetia Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f44e4864a258bcb32726_helvetia-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="KT Bank Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f3827048ec13ec423dc3_kt-bank-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Raiffeisen Voralberg Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f32c228c63ed973b8c61_raiba-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="VLV Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6992f25f63e387fda3a31bf8_vlv-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="BLS Schifffahrt Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b292fd91e713c638edeec_bls-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Swisscom Ventures Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b28d9ff87544d9e149e80_swisscom-ventures-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Groupe Mutuel" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/68cbaa64d5960c5eb595b2fc_groupemutuel.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Innova logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67cff1485f3350b9ddd9a070_innova-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="AKB Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/679a4dff8a3f8dc9b22610ba_akb.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Generali Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/690b28afbe39c278c6003723_generali-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Die Mobiliar Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6894754fd4bf6e539ec6fb23_mobiliar%20(3).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Raiffeisen Logo" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6762ad9152ba559cbf78b09c_raiffeisen-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Basler Kantonalbank" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501aca4d723c748de47038_bkb-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Concordia" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501a409da985ae9bbb4c74_concordia-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo CSS" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675019dd897863abe332ce16_css-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Migros Bank" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675019307f8c8a73fdb357c7_migros-bank-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Nestle" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501902836351c9044739df_nestle-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Nuii" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675018a5640df26780df34c1_nuii-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Post Finance" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750187b836351c90446b547_postfinance-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Sanitas" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750183ab28eb4eb17e88955_s
492anitas-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo smg" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/6750180aa84d18f683dbff04_smg-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo UBS" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501751d2c0edad5f06de9b_ubs-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo velocorner" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675016fc1fca566591fbb400_velocorner-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Rivella" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/675018601104fbccb486a797_rivella-logo.jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Berner Kantonalbank (BEKB)" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501b14f6103ddfb5bde751_bekb-logo%20(1).jpg" class="logo-image"/></div><div role="listitem" class="logo-link-item w-dyn-item"><img alt="Logo Bracher &amp; Partner" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/67501aaf802eb29006bdb146_bracher-partner-logo.jpg" class="logo-image"/></div></div></div></div></div><div class="logo_overlay_left"></div><div class="logo_overlay_right"></div></div></div></div></section><section><div class="background-color-gray"><div class="padding-global padding-section-large"><div class="container-large"><div data-w-id="c955c04d-1408-0e9d-0d4f-553b467e8006" style="opacity:0" class="head_wrap gap_mobile10"><div class="w-embed"><h2>Transform customer feedback into growth with hypt’s Conversational Feedback Platform</h2></div></div><div data-w-id="410ce39d-a934-623b-3290-6190938612b2" style="opacity:0" class="w-layout-grid grid-3col"><div class="card_item_yellow"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/68c7b999de22c7e30f9c6602_hypt_teaser_feedback_notification_home_en.jpg" loading="lazy" alt="Notification that someone received customer feedback" class="image height15"/><div class="card_bottom_content has-padding"><div><h3 class="heading-style-h4">Understand what your customers really think</h3><div class="spacer-xsmall"></div><p>When feedback feels like a genuine conversation, your customers share what truly happened and what drives their loyalty.</p><div class="spacer-medium"></div></div><a href="/en/product/conversational-feedback" class="button-rf is-text w-inline-block"><div>Learn more</div></a></div></div><div class="card_item_yellow"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/6734773d7fd486f1b9df716e_teaser-online-reputation.avif" loading="lazy" alt="Ein Bild das 5 Sterne nebeneinander zeigt als Symbol für eine 5-Sterne Online-Bewertung. Daraus sprühen weitere Sterne." class="image height15"/><div class="card_bottom_content has-padding"><div><h3 class="heading-style-h4"><strong>Manage your Online Reputation &amp; Security</strong></h3><div class="spacer-xsmall"></div><p>Get insights into your online reputation, manage them in a central place, and build a lasting online reputation.</p><div class="spacer-medium"></div></div><a href="/en/product/online-reputation-management" class="button-rf is-text w-inline-block"><div>Learn more</div></a></div></div><div class="card_item_yellow"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/68c7b8f08331b1ecd662d2ce_hypt_teaser_wom-home_en.jpg" loading="lazy" alt="messages send between Lisa and Michael about recommending MoneyBank." class="image height15"/><div class="card_bottom_content has-padding"><div><h3 class="heading-style-h4">Happy customers spread the word</h3><div class="spacer-xsmall"></div><p>hypt identifies your happiest customers and automatically turns them into brand advocates.</p><div class="spacer-medium"></div></div><a href="/en/product/word-of-mouth" class="button-rf is-text w-inline-block"><div>Learn more</div></a></div></div></div><div class="spacer-large"></div><div data-w-id="c955c04d-1408-0e9d-0d4f-553b467e8045" style="opacity:0" class="text-align-center"><a href="https://hypt.io/demo" target="_blank" class="button-rf w-inline-block"><div>Book Demo</div></a></div></div></div></div></section><section><div class="padding-global padding-section-large"><div class="container-large"><div data-w-id="d4cb56fa-775c-aa95-f20a-1af55058e15d" style="opacity:0" class="kpi_banner"><div class="max-width-custom"><div class="w-embed"><h2>Drive measurable growth from every customer interaction</h2></div></div><div class="spacer-large"></div><div class="kpi_wrapper"><div class="kpi_item"><div class="text-size-xxlarge">+2x</div><div class="spacer-xsmall"></div><p>client feedback in year one</p></div><div class="kpi_item"><div class="text-size-xxlarge">274%</div><div class="spacer-xsmall"></div><p>Return on investment</p></div><div class="kpi_item"><div class="text-size-xxlarge">54%</div><div class="spacer-xsmall"></div><p>activation rate</p></div></div></div></div></div></section><section data-w-id="91c72d98-f79c-6f88-8716-17aee89609d5"><div class="background_liniar_red"><div class="padding-global padding-section-large"><div class="container-large"><div class="align-center"><div class="max-width-custom2"><h2 data-w-id="15e1e274-bf5e-2abe-68cc-07cf6d3c84eb" style="opacity:0" class="heading-style-h2 text-color-white">Turn every customer interaction into measurable growth</h2><div class="spacer-large"></div><a data-w-id="15e1e274-bf5e-2abe-68cc-07cf6d3c84ee" style="opacity:0" href="https://hypt.io/demo" class="button-rf is-secondary w-inline-block"><div>Book Demo</div></a></div></div></div></div></div></section><section><div class="padding-global"><div class="container-large"><div class="spacer-xhuge"></div><div class="head_wrap"><h2 data-w-id="bf398b20-5ab0-a0ec-5567-e08566ae95c2" style="opacity:0">How hypt Elevates Marketing &amp; Customer Experience</h2></div><div data-w-id="e2890fa6-0ce1-d424-1c40-fc3ab251825d" style="opacity:0" data-current="Tab 2" data-easing="ease" data-duration-in="300" data-duration-out="100" class="w-tabs"><div class="tabs-menu w-tab-menu"><a data-w-tab="Tab 2" class="tab-link-tab-2 w-inline-block w-tab-link w--current"><div>Marketing</div></a><a data-w-tab="Tab 3" class="tab-link-tab-3 w-inline-block w-tab-link"><div>CX</div></a></div><div class="w-tab-content"><div data-w-tab="Tab 2" class="w-tab-pane w--tab-active"><div class="w-layout-grid grid-2col is_center gap_small_mobile"><div id="w-node-b8404cb5-af6a-328c-359f-a152a11d9c6b-7b03f55a" class="grid_left_content"><div class="spacer-medium"><div class="grid_left_content"><h3>One marketing tool, endless impact</h3><div class="spacer-large"><p>Keep customer satisfaction at the core and and get more out of every customer interaction.</p><div class="spacer-medium"></div></div><div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Valuable feedback at every touchpoint</p></div><div class="spacer-xsmall"></div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Boosted visibility from positive online reviews</p></div></div><div><div class="spacer-xsmall"></div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Happy customers spread the word</p></div></div></div></div><div class="spacer-medium"></div><a href="/en/solution/marketing" class="button-rf is-secondary w-inline-block"><div>hypt for Marketing</div></a></div><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/68c7fafa6d62f8336f21e69b_marketin_en.jpg" alt="Three branches that show the three advantages of Word-of-Mouth Manager for marketing experts: Generating feedback, recommendations and positive online reviews." class="tab_image"/></div></div><div data-w-tab="Tab 3" class="w-tab-pane"><div class="w-layout-grid grid-2col is_center gap_small_mobile">
492<div id="w-node-_8384e9ec-e767-5fe9-6cd5-e78f45896b1d-7b03f55a" class="grid_left_content"><h3>Customer Experiences That Convert</h3><div class="spacer-large"><p>Measure customer satisfaction and prevent negative opinions from spreading. </p></div><div class="spacer-medium"></div><div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Track customer satisfaction across all touchpoints - digital and offline</p></div><div class="spacer-xsmall"></div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Turn NPS scores directly into revenue</p></div><div class="spacer-xsmall"></div><div class="list_item"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bb832361fc5f350d2ec2_chek.svg" alt="Ein Apple &quot;grüner Hacken&quot; Emoji." class="image radius0"/><p>Catch negative feedback before it spreads</p></div></div><div class="spacer-medium"></div><a href="/en/solution/customer-experience" class="button-rf is-secondary w-inline-block"><div>hypt for CX</div></a></div><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/68c7fb36e475174226f4241b_cx_en.jpg" alt="An image from a chatbot conversation that shows an NPS query and an excerpt from the dashboard that shows the analysis of this NPS query and the number of recommendations generated." class="tab_image"/></div></div></div></div><div class="spacer-xhuge"></div><div class="w-dyn-list"><div role="list" class="collection-list-testiminials w-dyn-items"><div role="listitem" class="w-dyn-item"><aside data-w-id="de51c57f-b221-727b-8d4e-dff88701747c" style="opacity:0" class="testimonial_item"><div class="testimonials_text"><p class="text-size-large text-style-italic">Google ratings in the insurance industry are very low across Switzerland. Thanks to hypt, we were able to improve our Google rating from 2.7 to 4.3 within just six months.</p><div class="spacer-medium"></div><div class="div-block"><div class="div-block-2"><p class="text-weight-bold">Adrian Schwaller</p><p class="text-weight-bold">, </p></div><p class="text-weight-bold">Sales Manager</p><p class="text-weight-bold">| </p><p class="text-weight-bold">Helvetia Bern</p></div><div class="spacer-medium"></div><a href="https://www.hypt.io/en/case-studies/google-rating-improvement-with-hypt-helvetia-bern-increases-its-google-rating-from-2-7-to-4-3" class="button-rf is-text w-inline-block"><div>Read Case Study</div></a></div><img src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5740c91efdc720082245_adrain-schwaller.jpg" loading="lazy" id="w-node-de51c57f-b221-727b-8d4e-dff88701748d-7b03f55a" alt="Adrian Schwaller der Helvetia" sizes="100vw" srcset="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5740c91efdc720082245_adrain-schwaller-p-500.jpg 500w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5740c91efdc720082245_adrain-schwaller.jpg 800w" class="image-2"/></aside></div></div></div><div class="spacer-xhuge"></div></div></div></section><section><div><div class="background_liniar_gray-copy"><div class="padding-global padding-section-large overflow-hidden"><div class="container-large"><div data-w-id="329a7f6a-d6c8-c214-d2b6-27dd05693982" class="head_wrap"><h2 class="heading-style-h2">Data Protection &amp; Compliance</h2></div><div id="basic-swiper2" data-w-id="22300032-bc1f-5d58-c724-95435dccf786" class="swiper-container basic-swiper-container w-dyn-list"><div role="list" class="swiper-wrapper basic-swiper-wrapper w-dyn-items"><div role="listitem" class="swiper-slide basic-swiper-slide w-dyn-item"><div class="card_item"><div class="padding-small"><img alt="Apple Lock Emoji" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/672b378cfbb01b1ebbacee2e_locked-with-key_1f510-(1).png" class="image_65x65"/><div class="spacer-small"></div><h5>Swiss banking secrecy standards</h5></div></div></div><div role="listitem" class="swiper-slide basic-swiper-slide w-dyn-item"><div class="card_item"><div class="padding-small"><img alt="Apple emoji showing a woman with her arms crossed across her face" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/672b36ce21d98dcfc6e7fdf1_woman-gesturing-no_1f645-200d-2640-fe0f-(1).png" class="image_65x65"/><div class="spacer-small"></div><h5>No sensitive data collection</h5></div></div></div><div role="listitem" class="swiper-slide basic-swiper-slide w-dyn-item"><div class="card_item"><div class="padding-small"><img alt="Apple Swiss Emoji" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/672b3668ecfa86942f7a13d4_flag-switzerland_1f1e8-1f1ed-(1).png" class="image_65x65"/><div class="spacer-small"></div><h5>Swiss cloud infrastruktur</h5></div></div></div><div role="listitem" class="swiper-slide basic-swiper-slide w-dyn-item"><div class="card_item"><div class="padding-small"><img alt="GDPR Compliance Symbol" loading="lazy" src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/672b37df318041204a97a720_66d6e0ec8d395a1adb7e4efc_certificate-(1).png" class="image_65x65"/><div class="spacer-small"></div><h5>GDPR compliant</h5></div></div></div></div></div><div class="spacer-large"></div><div data-w-id="b36287ea-37ab-5550-2ee8-3a982fc0ac12" class="basic-swiper-arrows-wrapper security"><div class="align-left"><a href="/en/product/security-dataprotection" class="button-rf is-secondary w-inline-block"><div>Learn more</div></a></div><div id="prev-button-basic2" class="arrow_wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d979b359654969155786db_icon-arrow-down-1.svg" alt="Ein Pfeilsymbol um eine eingeklappte Seite zu öffnen."/></div><div id="next-button-basic2" class="arrow_wrapper security"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d979b149ca24b18901e75c_icon-arrow-down.svg" alt="Ein Pfeilsymbol."/></div></div></div></div></div></div></section><section><div class="padding-global padding-section-large"><div class="container-large"><div data-w-id="67b1a8c0-6c10-92e2-b40f-87d69e24c9d3" style="opacity:0" class="head_wrap"><h2>Our customers don&#x27;t just use hypt – they champion it</h2></div><div data-w-id="310fae25-5d7f-fa12-9dc7-3928273d028d" style="opacity:0" class="w-dyn-list"><div role="list" class="collection-list w-dyn-items"><div role="listitem" class="w-dyn-item"><div class="card_item"><div class="case_card_wrapper"><img src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5828d775866c
4925a350606_akb-casestudy-hero.jpg" loading="lazy" alt="Picture of a person working in customer service" sizes="100vw" srcset="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5828d775866c5a350606_akb-casestudy-hero-p-500.jpg 500w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5828d775866c5a350606_akb-casestudy-hero-p-800.jpg 800w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e5828d775866c5a350606_akb-casestudy-hero.jpg 1000w" class="image case"/><div class="card_bottom_content"><div class="div-block"><h5 class="fixed_height">Measuring service quality internally &amp; externally: How AKB strengthens its customer advisory center with hypt using a data-driven approach</h5><div class="spacer-medium"></div></div><a href="/en/case-studies/measuring-service-quality-internally-externally-how-akb-strengthens-its-customer-advisory-center-with-hypt-using-a-data-driven-approach" class="button-rf is-text w-inline-block"><div>Read Case Study</div></a></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="card_item"><div class="case_card_wrapper"><img src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e581060f0b2007dff4414_helvetia-casestudy-hero.jpg" loading="lazy" alt="People with smartphones with the excerpt from the Helvetia HypT chat funnel" sizes="100vw" srcset="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e581060f0b2007dff4414_helvetia-casestudy-hero-p-500.jpg 500w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e581060f0b2007dff4414_helvetia-casestudy-hero-p-800.jpg 800w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e581060f0b2007dff4414_helvetia-casestudy-hero.jpg 1000w" class="image case"/><div class="card_bottom_content"><div class="div-block"><h5 class="fixed_height">Google Rating Improvement with hypt: Helvetia Bern increases its Google rating from 2.7 to 4.3</h5><div class="spacer-medium"></div></div><a href="/en/case-studies/google-rating-improvement-with-hypt-helvetia-bern-increases-its-google-rating-from-2-7-to-4-3" class="button-rf is-text w-inline-block"><div>Read Case Study</div></a></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="card_item"><div class="case_card_wrapper"><img src="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e57dee5d09901cc4e7e62_bekb-casestudy-hero.jpg" loading="lazy" alt="People with a business card with the QR code to the hypt funnel." sizes="100vw" srcset="https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e57dee5d09901cc4e7e62_bekb-casestudy-hero-p-500.jpg 500w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e57dee5d09901cc4e7e62_bekb-casestudy-hero-p-800.jpg 800w, https://cdn.prod.website-files.com/66d5d6b840ebcf2d7c1fe831/686e57dee5d09901cc4e7e62_bekb-casestudy-hero.jpg 1000w" class="image case"/><div class="card_bottom_content"><div class="div-block"><h5 class="fixed_height">Milestone in the Banking Sector: How hypt Supported BEKB as Its First Banking Client on the Path to Customer Delight</h5><div class="spacer-medium"></div></div><a href="/en/case-studies/milestone-in-the-banking-sector-how-hypt-supported-bekb-as-its-first-banking-client-on-the-path-to-customer-delight" class="button-rf is-text w-inline-block"><div>Read Case Study</div></a></div></div></div></div></div></div><div class="spacer-large"></div><div class="text-align-center"><a href="/en/resources-support/case-studies" class="button-rf is-secondary w-inline-block"><div>All Case Studies</div></a></div></div></div></section><section><div class="background_liniar_red"><div class="padding-global padding-section-large"><div class="container-large"><div class="align-center"><div class="max-width-custom2"><h2 data-w-id="e858460d-45cf-6e59-890c-0c7324112dfe" class="heading-style-h2 text-color-white">Turn every customer interaction into measurable growth</h2><div class="spacer-large"></div><a data-w-id="e858460d-45cf-6e59-890c-0c7324112e01" href="https://hypt.io/demo" class="button-rf is-secondary w-inline-block"><div>Book Demo</div></a></div></div></div></div></div></section><section><div class="padding-global padding-section-large"><div class="container-large"><div data-w-id="bd84c050-c4e2-d9d7-564e-155c6b53c44f" style="opacity:0" class="head_wrap"><h2>FAQ</h2></div>
492<div class="spacer-xhuge hide-desktop"></div><div data-w-id="bd84c050-c4e2-d9d7-564e-155c6b53c452" style="opacity:0" class="accordion-item-wrapper"><div data-w-id="bd84c050-c4e2-d9d7-564e-155c6b53c453" class="accordion-item is_top"><div class="accordion-trigger"><h4 class="heading-style-h5">Who is hypt?</h4><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><p>hypt is a Swiss software company that helps banks and insurers capture customer feedback in real time and turn it directly into concrete actions. Our solution uses conversational feedback and AI-powered dialogues to make feedback more natural, deeper, and context-rich – and for the first time, actively controllable for reputation, service quality, and growth.<br/>‍</p></div></div></div><div data-w-id="162b53e0-054d-a4c8-3757-34b732ec12e0" class="accordion-item"><div class="accordion-trigger"><h5>What exactly does hypt do?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><p><br/>hypt is a conversational feedback and customer activation platform for banks and insurers. It captures customer feedback in real time and immediately turns it into concrete actions with measurable business impact.<br/><br/>‍<strong>1. Capture customer feedback as a conversation</strong><br/>hypt replaces traditional surveys with short, natural feedback conversations conducted right after key customer moments such as advisory sessions, service interactions, or claims. This generates far more context and depth than simple ratings or NPS surveys.<br/><br/>‍<strong>2. Deliver fast and actionable insights</strong><br/>All feedback is analyzed in real time and structured by location, team, role, or touchpoint. Problems, patterns, and sentiment changes become visible within hours, not weeks.<br/><br/>‍<strong>3. Actively protect online reputation</strong><br/>Dissatisfied customers are identified early and guided through private resolution processes before they share their experience publicly. This prevents reputational damage instead of merely analyzing it.<br/><br/>‍<strong>4. Convert satisfied customers into growth</strong><br/>Positive feedback is immediately used to invite customers to leave reviews, provide referrals, or take follow-up actions. These activations happen at the right moment, are measurable, and fully compliant.<br/><br/>‍<strong>5. Close the feedback loop</strong><br/>Every piece of feedback is automatically routed into the appropriate action – for problem resolution, quality improvement, or growth activation. Feedback doesn’t end in a dashboard; it results in real impact.<br/><br/>‍<strong>6. Built for regulated industries</strong><br/>hypt is designed with privacy-first principles and meets key regulatory requirements such as GDPR and DORA. Implementation is fast and does not require large IT projects, with expansions and integrations possible later.<br/><br/>‍<strong>In short</strong><br/>hypt makes customer feedback actionable. It protects reputation, improves service quality, and generates measurable growth from real customer moments.eschäftsnutzen um.</p><div class="margin-top margin-xsmall"><div class="w-richtext"><p>‍</p><p>‍</p><p>‍<br/></p></div></div></div></div><div data-w-id="5f05b856-6f8b-6da9-ad99-4a8712c116a7" class="accordion-item"><div class="accordion-trigger"><h5>What is the goal of hypt?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>The goal of hypt is to transform customer feedback from a mere measurement into an active business driver.</p><p>‍</p><p>Specifically, hypt pursues three core objectives:</p><p>‍</p><p><strong>1. Detect and prevent problems early</strong><br/>hypt makes visible what really happens in advisory sessions, service interactions, or claims while there is still time to act. This allows companies to intervene before individual incidents escalate into systemic issues or public reputational damage.</p><p>‍</p><p><strong>2. Turn customer feedback directly into action</strong><br/>Feedback should not remain in reports or dashboards. hypt ensures that every signal is automatically translated into concrete measures, whether to restore trust, improve quality, or activate growth.</p><p>‍</p><p><strong>3. Enable growth from real customer moments</strong><br/>Satisfied customers are invited at the right moment to leave reviews, provide referrals, or take follow-up actions. This generates measurable results such as higher loyalty, improved reputation, and sustainable growth.</p><p>‍</p><p>hypt’s overarching goal is to make every customer interaction a controllable lever for quality, trust, and growth – quickly, measurably, and suitable for regulated industries.</p><p>‍</p><p>‍<br/></p></div></div></div></div><div data-w-id="6f96167f-647c-291a-a447-d5b20e409bbd" class="accordion-item"><div class="accordion-trigger"><h5>Who is hypt suitable for?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt was developed specifically for insurance companies and banks to use conversational feedback as a strategic growth driver.</p><p>‍</p><p>However, our solution works across industries — wherever companies are in close customer contact and can benefit from conversational feedback.</p><p>‍</p><p><strong>Possible areas of application:</strong></p><ul role="list"><li>From law firms that rely heavily on trust</li><li>About real estate and real estate companies that offer personal advice</li><li>Up to FMCG and consumer brands that want to strengthen their online reputation</li></ul><p>‍</p><p>
492In short, hypt is ideal for all companies that want to generate recommendations, reviews and actionable feedback from customer experiences.<br/></p><p>‍</p></div></div></div></div><div data-w-id="78a3aaa6-a7d9-7610-5e74-35ac6b9422c0" class="accordion-item"><div class="accordion-trigger"><h5>What are the advantages of hypt compared to other feedback tools?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p><strong>1. Real-time and context-rich instead of delayed and superficial</strong><br/>hypt captures feedback immediately after a customer interaction as a natural conversation, not as a standardized survey with stars or ratings. This provides significantly more context and depth, making problems visible while there is still time to act.</p><p>‍</p><p><strong>2. Conversational AI instead of static questions</strong><br/>AI-powered dialogue flows capture the “why” behind a rating. Customers provide more detailed and relevant answers than with conventional forms.</p><p>‍</p><p><strong>3. Faster insights instead of long waiting times</strong><br/>hypt delivers results within hours, not weeks or months. Patterns, deviations, and themes appear in real time, enabling immediate action.</p><p>‍</p><p><strong>4. Automated next steps instead of passive reports</strong><br/>Instead of merely presenting data, hypt automatically turns every piece of feedback into concrete actions: callbacks, resolution, reviews, referrals, or internal follow-up.</p><p>‍</p><p><strong>5. Reputation protection instead of reactivity</strong><br/>Dissatisfied customers are engaged early through private channels before negative experiences are shared online. hypt actively protects your reputation.</p><p>‍</p><p><strong>6. Measurable activation instead of just measurement</strong><br/>hypt converts satisfied customers directly into reviews, referrals, and follow-up actions. Results are measurable by location, team, or role – not just as aggregated numbers.</p><p>‍</p><p><strong>7. Built-in compliance instead of retrofitting</strong><br/>The platform is designed for privacy and regulatory requirements (e.g., GDPR, DORA). Governance and data protection are integral to the product, not add-ons.</p><p>‍</p><p><strong>8. Low entry barrier and fast deployment</strong><br/>hypt can go live quickly without long IT projects. Organizations can test feedback loops rapidly and expand them after success, before planning extensive integrations.</p><p>‍</p><p><strong>9. Role- and location-specific insights instead of generic trends</strong><br/>hypt shows where problems occur – by branch, team, role, or touchpoint. This allows managers to steer actions precisely and effectively.</p><p>‍</p><p><strong>In short</strong><br/>hypt provides deeper, more relevant feedback, delivers fast, actionable insights, activates customers for growth and protection, and is compliance-ready by design – turning feedback from a passive measurement into real business impact.</p><p>‍</p><p>‍<br/></p></div></div></div></div><div data-w-id="a4d5eb06-7f7f-5f06-779d-b041807b84fd" class="accordion-item"><div class="accordion-trigger"><h5>What distinguishes hypt from classic survey tools or NPS systems?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt is not a classic survey tool — the focus is on action rather than analysis.</p><p>‍</p><ul role="list"><li>Personal and emotional chatbot communication, instead of standard survey</li><li>Use at analog &amp; digital touchpoints</li><li>Enable direct recommendations (e.g. messenger integration, Google Reviews, etc.)</li><li>Possibility to generate multiple added value from a customer integration (feedback, recommendation &amp; online review)</li><li>Generates real recommendations from hypothetical NPS</li></ul><p>‍<br/></p></div></div></div></div><div data-w-id="c4faacb5-3ff7-e61f-836c-c396efe60b27" class="accordion-item"><div class="accordion-trigger"><h5>How do hypt and the Feedback Platform work?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt is a conversational feedback platform that captures customer feedback in real time and immediately turns it into concrete actions.</p><p>‍</p><p><strong>How hypt works </strong></p><p>After a relevant customer interaction such as an advisory session, service touchpoint, or claim, a feedback dialogue is triggered automatically. Instead of traditional surveys, hypt conducts a short, natural conversation that provides more context and depth than stars or NPS ratings.</p><p>‍</p><p>Feedback is analyzed in real time and structured by location, team, or role. Problems and patterns become visible immediately while there is still time to act.</p><p>‍</p><p>Based on these signals, hypt automatically triggers appropriate actions. Dissatisfied customers are guided through private resolution processes, while satisfied customers are activated for reviews, referrals, or follow-up actions.</p><p>At the same time, clear dashboards are available for leadership and team
492s. Privacy and regulatory requirements are integrated from the start.</p><p>‍</p><p><strong>In short</strong><br/>hypt does not just collect feedback – it makes it immediately actionable for reputation, quality, and growth.</p><p>‍</p><p>‍</p></div></div></div></div><div data-w-id="93c4c547-6f24-232c-ae10-5a08ba6a5a98" class="accordion-item"><div class="accordion-trigger"><h5>What specific use cases does hypt support?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt can be used flexibly in many situations to generate feedback, recommendations or online reviews. Typical use cases include:</p><p>‍</p><ul role="list"><li><strong>Consultations:</strong> After a personal consultation, ask for feedback via QR code on business cards or a link in an email.</li><li><strong>E-banking &amp; digital touchpoints: </strong>Immediately after a positive experience (e.g. cashback, transaction, account opening), display a popup or email with a link to the HYPT funnel.</li><li><strong>Events &amp; webinars:</strong> QR codes in the room or on presentation slides guide participants directly into the funnel on site. Alternatively: Follow-up email with call-to-action after the event.</li><li><strong>Customer Support: </strong>After a support case, ask for satisfaction via email or text message. Ideal for continuous improvement of customer service.</li><li><strong>Internal recruitment:</strong> Employees share their experiences in the recruiting process via hypt funnels. Helpful for HR departments to optimize processes.</li><li><strong>Annual customer feedback:</strong> Recurring survey to systematically record customer satisfaction and willingness to recommend.</li><li><strong>Digital products (retirement planning, neo-banking, trading):</strong> Positive moments within the app trigger a funnel via push, in-app message, or email.</li><li><strong>Product-specific feedback: </strong>After buying a product, ask for specific opinions or promote recommendations.</li></ul><p>‍</p><p><strong>Industry-specific additions:</strong></p><ul role="list"><li>Insurance: hypt can also be used in the event of a claim to record customer experiences immediately afterwards.<br/></li><li>Retail &amp; e-commerce: Applicable after purchase or returns or when sampling products.</li></ul><p>‍</p></div></div></div></div>
492<div data-w-id="2bd3ba5f-505c-338b-0908-e0e305695715" class="accordion-item"><div class="accordion-trigger"><h5>Can I measure campaign performance in real time?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Yes with the integrated hyperspace dashboards, you have access to live data about all your ongoing campaigns at any time.</p><p>‍</p><p><strong>You can see in real time:</strong></p><ul role="list"><li>Conversion rates per location, product and touchpoint</li><li>Recommendation rates and sentiments of your customers</li><li>Feedback rates and evaluation triggers</li><li>Trends and anomalies that enable immediate action</li></ul><p>‍</p><p><strong>Additional features:</strong></p><ul role="list"><li>AI-powered improvement suggestions to optimize your funnels</li><li>Possibility to adjust texts and triggers directly during operation</li><li>Compare campaigns, locations, or teams</li></ul><p>‍</p><p>Conclusion: With hypt, you manage your recommendation process dynamically and on a data-based basis — and continuously optimize it based on real-time insights.</p><p>‍</p></div></div></div></div><div data-w-id="997d71e6-52d0-0eef-eaad-f279aa5e4491" class="accordion-item"><div class="accordion-trigger"><h5>Which KPIs does hypt deliver?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt provides you with a variety of relevant metrics to manage the success of your recommendation and feedback strategy transparently and based on data.</p><p>‍</p><p><strong>The most important KPIs at a glance:</strong></p><ul role="list"><li>Recommendation rate: Ø ~ 40% of your satisfied customers actively recommend</li><li>Feedback rate: Ø ~ 70% of your customers provide brief feedback</li><li>Online review rate: Ø ~ 30% of activated users leave a positive online review</li><li>Live Google reviews: All current reviews of your locations on Google — bundled and analysable</li><li>Chat funnel performance: Detailed data on behavior and breakpoints in your chat funnels</li></ul><p>‍</p><p><strong>In addition, hypt delivers:</strong></p><ul role="list"><li>Customer insights on sentiments, touchpoints, and triggers — presented visually in the dashboard</li><li>Benchmarks &amp; industry comparisons to rank your performance</li><li>Optimization suggestions based on AI analyses</li></ul><p>‍</p><p>Note: The actual KPI values may vary depending on the industry, target group and channel — hypt adapts flexibly to your environment.</p><p>‍</p></div></div></div></div><div data-w-id="e28ebdcf-3ad6-d5d3-e72c-6792168b4794" class="accordion-item"><div class="accordion-trigger"><h5>How do I start with hypt?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Getting started with hypt is easy, quick and non-binding — without complex integration or technical hurdles.</p><p>‍</p><p><strong>This is how the start works:</strong></p><p>‍</p><ul role="list"><li>Ready to use: hypt can be tested directly — using hypt links or QR codes, which can be flexibly integrated into any customer communication (e.g. e-mail, SMS, website, print).</li></ul><p>‍</p><ul role="list"><li>Book a non-binding demo: We&#x27;ll show you in a short demo: <br/><ul role="list"><li>What a custom chat funnel looks like for your use case</li><li>How hypt integrates into your existing communication process</li><li>What specific added value can you expect</li></ul></li></ul><p>‍</p><ul role="list"><li>Joint planning of the next steps: After the demo, we will discuss together what a potential pilot or rollout for you might look like — tailored to the industry, target group and goals.</li></ul><p>‍</p><p>Tip: Most customers start with a pilot project that can go live within a few weeks.</p><p>‍</p></div></div></div></div><div data-w-id="a2696777-dfc7-f4da-4769-1bea11ddc2aa" class="accordion-item"><div class="accordion-trigger"><h5>How long does it take to set up?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>The setup of hypt is simple and quick — without any technical integration or high internal effort.</p><p>‍</p><p><strong>Typical process:</strong></p><ul role="list"><li>hypt is integrated into existing communication channels (e.g. email, SMS, print, customer portals) via Hypt links or QR codes</li><li>The chat funnel, dashboard and reporting are configured together with our team.</li><li>Duration of setup: Usually 2-4 weeks, even for enterprise projects</li></ul><p>‍</p><p>Conclusion: hypt is completely ready for use within a few weeks — without an IT project, without system integration, but with immediately visible impact.</p><p>‍</p></div></div></div></div><div data-w-id="7967aca5-4c9b-08ed-3594-c9d03ac94d15" class="accordion-item"><div class="accordion-trigger"><h5>Is there an API or integration options?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Yes, like interfaces, hypt can be flexibly integrated into existing system landscapes.</p><p>‍</p><p><strong>Supported integrations:</strong></p><ul role="list"><li>HubSpot — Automatic reconciliation of contact details and funnel activities with your CRM</li><li>Salesforce — trigger-based funnels, segmentation, and automated follow-ups</li><li>BSI CRM — Especially for financial service providers and insurance companies</li></ul><p>‍</p><p><strong>Typical deployment scenarios:</strong></p><ul role="list"><li>
492Dispatch of hypt funnels after specific events (e.g. consultation, contract conclusion, support case)</li><li>Integrate automated feedback into customer data</li><li>Trigger individual funnels based on CRM data</li></ul><p>‍</p></div></div></div></div><div data-w-id="d3ce0c8d-f171-1d97-8870-276ec62fc9c0" class="accordion-item"><div class="accordion-trigger"><h5>Which channels does hypt work on?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt can be used flexibly — anywhere you can place a link or QR code. This allows hypt to be seamlessly integrated into your existing communication channels.</p><p>‍</p><p><strong>Typical deployment channels:</strong> Email, SMS, push notifications, QR code (e.g. receipts, letters, flyers)</p><p>‍</p><p><strong>Connection to platforms &amp; systems:</strong></p><ul role="list"><li>Messenger: WhatsApp, SMS, email</li><li>Review platforms: Google Reviews, Trustpilot, App Store/Google Play</li><li>CRM &amp; marketing systems: HubSpot, Salesforce, BSI</li></ul><p>‍</p><p>Conclusion: hypt works independently of channels — wherever you get in touch with your customers. Thanks to an API connection, it can be flexibly integrated into existing systems.</p><p>‍</p></div></div></div></div><div data-w-id="2d1a9018-5a9b-5463-bb86-9b2705811b55" class="accordion-item"><div class="accordion-trigger"><h5>Which devices and operating systems does hypt work on?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt is browser-based and works platform-independently — without any app installation.</p><p>‍</p><p><strong>Compatibility overview:</strong></p><ul role="list"><li>Smartphones &amp;
492 tablets — Android and iOS (via mobile browsers)</li><li>Desktops and laptops — Windows, MacOS, Linux</li></ul><p>‍</p><p><strong>Technical requirements:</strong></p><ul role="list"><li>Responsive design ensures optimal display on any screen size</li><li>Works in all modern browsers including Chrome, Safari, Firefox, Edge</li><li>No app installation or download required<br/><br/></li></ul><p>hypt automatically adapts to the device in question — ideal for customer feedback on the go or in the office.</p><p>‍</p></div></div></div></div><div data-w-id="4b9e8435-e30b-da64-828d-7e95ddb0c7c2" class="accordion-item"><div class="accordion-trigger"><h5>Do I have to share customer information?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>No. hypt is fully compliant with data protection regulations and works without processing or storing personal data.</p><p>‍</p><p><strong>What does that mean in practice:</strong></p><ul role="list"><li>No registration required for customers</li><li>No cookies, no user profiles</li><li>No transfer or storage of personal data</li><li>100% GDPR-compliant and compliant with Swiss banking secrecy</li></ul><p><strong>‍</strong></p><p><strong>Particularly suitable for:</strong></p><ul role="list"><li>Banks, insurance companies and other heavily regulated industries</li><li>Companies with high data protection requirements and sensitive customer data</li></ul><p>‍</p><p>Conclusion: hypt completely protects the privacy of your customers — without sacrificing performance or functionality.</p><p>‍</p></div></div></div></div><div data-w-id="88c7beb3-5c1e-6aba-9803-01f90d3ef635" class="accordion-item"><div class="accordion-trigger"><h5>Is hypt GDPR compliant and can banks use it?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Yes, hypt meets key data protection and compliance requirements:</p><p>‍</p><ul role="list"><li>GDPR-compliant (EU)</li><li>Swiss bank customer secrecy compliant: hypt can be used completely without personal data</li></ul><p>‍</p></div></div></div></div><div data-w-id="dcfb5127-d67f-3c05-c9cb-9fd4d9e91360" class="accordion-item"><div class="accordion-trigger"><h5>What successes can hypt show?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt is one of the most successful solutions in the area of referral marketing — with proven above-average results and the trust of leading brands.</p><p><strong>‍</strong></p><p><strong>Proven performance:</strong></p><p>Ø 40% recommendation rate</p><p>→ Up to 33% higher conversion than traditional referral tools</p><p>‍</p><p>+2 stars on Google in just 6 months</p><p>→ hypt has repeatedly proven that online ratings can be significantly increased, e.g. from 2.7 to 4.3 stars</p><p>‍</p><p>High feedback and activation rates</p><p>→ An average feedback rate of over 70% among activated customers</p><p>‍</p><p><strong>Trusted by market leaders:</strong></p><p>hypt is used by numerous top companies in Switzerland — particularly in highly regulated and data-sensitive industries:</p><p>‍</p><ul role="list"><li>Banks &amp; financial service providers:<br/><ul role="list"><li>UBS, Migros Bank, Bernese Cantonal Bank (BEKB), Raiffeisenbank, PostFinance, Aargauische Kantonalbank (AKB), Basler Kantonalbank (BKB)</li></ul></li></ul><p>‍</p><ul role="list"><li>Insurance:<br/><ul role="list"><li>CSS, CONCORDIA, Generali, Sanitas, Groupe Mutuel, Grazer Versicherung<
492/li></ul></li></ul><p>‍</p><ul role="list"><li>Other industries:<br/><ul role="list"><li>Nestle, ImmoScout24, SMG</li></ul></li></ul><p>‍</p><p>Conclusion: hypt not only provides strong figures, but is also used by leading banks, insurance companies and consumer goods brands — clear proof of impact, trust and scalability.</p><p>‍</p></div></div></div></div><div data-w-id="1c0969f6-2da6-452e-aeae-01bc30480892" class="accordion-item"><div class="accordion-trigger"><h5>What references or success stories are there?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>hypt is already being used successfully by leading companies in the banking, insurance and retail sectors — from SMEs to large companies. Customers report on:</p><p>‍</p><ul role="list"><li>More recommendations</li><li>More qualitative customer feedback</li><li>Rapid increase in online rating</li><li>Significant sales increases due to word-of-mouth effects</li></ul><p>‍</p><p>‍</p><p>‍<strong>Selected references</strong></p><p>hypt is used by the following companies, among others:</p><p>‍</p><ul role="list"><li>Banks &amp; financial service providers: UBS, PostFinance, Migros Bank, AKB, BEKB, Raiffeisen, Basler Kantonalbank<br/><br/></li><li>Insurance companies: Generali, Sanitas, CSS, CONCORDIA, Groupe Mutuel<br/><br/></li><li>Retail &amp; Consumer Goods: Nestlé, Nuii, Rivella<br/><br/></li><li>Other industries: Immoscout24, TCS velocorner, SMG, Olten learning workshop, Igloo village, Bracher &amp; Partner</li></ul><p>‍</p><p>All success stories can be found on our case study page:<a href="https://www.hypt.io/ressourcen-support/case-studies"> </a></p><p><a href="https://www.hypt.io/ressourcen-support/case-studies">‍</a><a href="http://hypt.io/ressourcen-support/case-studies">hypt.io/resource support/case studies</a></p><p>‍</p></div></div></div></div><div data-w-id="0ed34c92-9b6a-0f1f-93b2-374f961cca1a" class="accordion-item"><div class="accordion-trigger"><h5>How does hypt support you after the start?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>With hypt, you&#x27;re not alone. Our Customer Success Team is with you personally — from day one and throughout the entire deployment.</p><p>‍</p><p><strong>This is how we support you after the go-live:</strong></p><ul role="list"><li>Individual funnel optimization: Together, we analyze the performance of your funnels and help to optimize texts, triggers and touchpoints in a targeted manner.</li><li>Regular check-ins &amp; reviews: In short, planned appointments, we look at current results, share best practices and provide clear recommendations for further development.</li><li>Strategic advice included: We help you establish hypt as a strategic channel in after-sales — including benchmark comparisons and ideas for new use cases.</li><li>Ongoing support: Our team is always available for you — via email, call or video meeting.</li></ul><p>‍</p><p>Conclusion: hypt is not a plug and forget solution — we actively support you and work together to ensure that recommendations, reviews and feedback have a measurable effect.</p><p>‍</p></div></div></div></div><div data-w-id="a87a1f30-3b72-0fdf-8025-de40f6f043c3" class="accordion-item"><div class="accordion-trigger"><h5>How do I contact the support team?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Our support team is here for you. Just write to  <strong>[email protected]</strong> and we will take care of your request immediately.</p><p>‍</p></div></div></div></div><div data-w-id="15e0d19b-8e05-33bd-6f44-abdd888342d8" class="accordion-item"><div class="accordion-trigger"><h5>Is hypt also suitable for small companies?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>Yes. hypt is not only for large companies, but also ideal for small teams and individual entrepreneurs who want to start with targeted referral marketing.<br/><br/>Important to know: In order for hypt to develop its full potential, there should be a sufficient number of customer contacts — e.g. through regular consultations, transactions or service interactions.</p><p>‍</p><p><strong>Rule of thumb: </strong>The more often you come into contact with customers, the more effectively you can use hypt.</p><p>‍</p><p><strong>Our starter plan offers:</strong></p><ul role="list"><li>Easy setup without technical hurdles</li><li>Flexible use via links or QR codes — e.g. in emails, social media or on invoices</li><li>Access to the full word-of-mouth funnel, including review invitations and feedback requests</li><li>Transparent dashboard to instantly see results and progress</li></ul><p>‍</p></div></div></div></div><div data-w-id="89d2fe0f-a8c4-a93b-cadf-f31c341f40c7" class="accordion-item"><div class="accordion-trigger"><h5>How much does hypt cost?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>The costs of hypt depend on your individual needs — depending on team size, range of functions and integration requirements. </p><p>Basically, you pay a monthly license and get access to unlimited recommendations, feedback, and Google reviews.</p><p>‍</p><p><strong>Starter plan — to get started easily</strong></p><p>The starter plan is perfect for small teams or individual departments that want to achieve initial success with hypt.</p><p>‍</p><p>Highlights:</p><ul role="list"><li>Standardised solution with rapid implementation</li><li>Easy data visualization &amp; basic functions</li><li>Ideal for individual touchpoints or limited use cases</li><li>License price on request<br/><br/></li></ul><p><strong>Enterprise plan — maximum scale and customization</strong></p><p>For larger companies with complex requirements, hypt offers a completely personalized solution.</p><p>‍</p><p>Highlights:</p><ul role="list"><li>Tailored funnels and advanced features</li><li>Integration with existing CRM systems such as Salesforce, HubSpot or BSI</li><li>In-depth data analyses &amp; individual dashboards</li><li>Highest security and data protection standards </li><li>Personal contact &amp; prioritized support</li><li>License price on request<br/><br/></li></ul><p>Note: Not sure which plan is right for you? We would be happy to advise you and put together an individual offer for you on request.</p><p>‍</p></div></div></div></div><div data-w-id="c81e42f0-bf2a-dc62-0f02-283ed0a4258f" class="accordion-item"><div class="accordion-trigger"><h5>Is there a free trial period?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>No, there is no classic free trial period.<br/>However, it is possible to test Hypt as part of a pilot without obligation — this can eliminate parts of the costs.</p><p>‍</p><p>Here&#x27;
492s how you can start:</p><p>‍</p><ul role="list"><li><strong>Free consultation:</strong><br/>In a short call, our team will show you how hypt fits your company and what testing options are available.</li></ul><p>‍</p><ul role="list"><li><strong>Pilot project: </strong>Test hypt in your company within a predefined period of time. Ideal for testing benefits and integration in your own environment.</li></ul><p>‍</p></div></div></div></div><div data-w-id="e6694722-29ec-7cab-6404-fc1cf951f40a" class="accordion-item"><div class="accordion-trigger"><h5>How quickly do you see results with hypt?</h5><div class="accordion-arrow-wrap"><div style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(-90deg) skew(0, 0)" class="aroows"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6bf56071957da1117f3eb_icon-arrow-down.svg" loading="lazy" alt="Ein Pfeil Symbol."/></div></div></div><div style="height:0px;-webkit-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(0.9, 0.9, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="accordion-content"><div class="margin-top margin-xsmall"><div class="w-richtext"><p>The first visible successes usually occur within just a few days. Thanks to the targeted placement of hypt funnels at relevant touchpoints, rapid feedback and measurable effects are possible.</p><p>‍</p><p><strong>Typical results in a short time:</strong></p><p>‍</p><ul role="list"><li>Increasing online ratings: Customers are actively motivated to rate.</li><li>More recommendations via personal messengers: hypt automates recommendations via WhatsApp, SMS &amp; Co. — with success.</li><li>Early identification of internal improvement potential: Feedback provides concrete advice on how to optimize processes, e.g. in support or consulting.<br/><br/></li></ul><p>Tip: The actual speed depends on the use and involvement in customer contact — the more consistently the chat funnels are used, the faster results can be seen.</p><p>‍</p></div></div></div></div></div></div></div></section><footer><div class="background-color-black"><div class="padding-global"><div><div class="footer_content"><div class="footer_top"><a href="/en" aria-current="page" class="footer_logo_link w-inline-block w--current"><img src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66d6dd6ff238b33df0f7a36c_hypt-logo%20(1).svg" loading="lazy" alt="Das Logo von hypt in weiss." class="nav_logo"/></a><div data-hover="true" data-delay="0" class="footer_dropdown_wrap w-dropdown"><div class="footer_dropdown w-dropdown-toggle"><img loading="lazy" src="https://cdn.prod.website-files.com/66d567c4b573dc437b03f4fc/66fb14e4211c8a0ebee1b6de_lang-icon%20(2).svg" alt="Ein weisses Apple Globe Emoji das die Änderung der Sprache symbolisiert." class="language_icon is_footer"/><div class="w-icon-dropdown-toggle"></div><div>Change Language</div></div><nav class="dropdown-locales footer w-dropdown-list"><div class="w-locales-list"><div role="list" class="locales-list w-locales-items"><div role="listitem" class="locale_item w-locales-item"><a hreflang="de" href="/?r=0" class="link_language">Deutsch</a></div><div role="listitem" class="locale_item w-locales-item"><a hreflang="en" href="/en" aria-current="page" class="link_language w--current">English</a></div></div></div></nav></div></div><div class="footer_menu_wrapper"><div><h4 class="text-color-white">Product</h4><div class="spacer-medium"></div><div class="footer_link_list"><a href="/en/product/conversational-feedback" class="footer_link">Conversational Feedback</a><a href="/en/product/word-of-mouth" class="footer_link">Word-of-Mouth</a><a href="/en/product/feedback-platform" class="footer_link">Conversational Feedback Plattform</a><a href="/en/product/security-dataprotection" class="footer_link">Data Privacy &amp; 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578
579</body></html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.