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class="mb-2">¿Qué es la inteligencia artificial conversacional para contact centers?</h1> 211 212 <div class="mb-8 flex gap-baseGap flex-wrap justify-between text-sm text-gray-800"> 213 214 <time pubdate="pubdate" datetime="2026-06-17"> 215 17 de junio de 2026 </time> 216 217 </div> 218 219 220 </div> 221 222 <img width="1600" height="893" src="https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center.webp" class="max-w-full mx-auto mb-12 wp-post-image" alt="Numintec 1" decoding="async" fetchpriority="high" srcset="https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center.webp 1600w, https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center-480x268.webp 480w, https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center-986x550.webp 986w, https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center-768x429.webp 768w, https://www.numintec.com/wp-content/uploads/2026/06/ia_para_contact_center-1536x857.webp 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222w, 1600px"> 223 <div class="max-w-prose leading-normal mx-auto"> 224 225<p class="wp-block-paragraph">Durante años, la atención telefónica en contact centers ha consistido en dos mecanismos fundamentales: el agente humano, que aporta empatÃa y cercanÃa pero tiene disponibilidad limitada, y el IVR tradicional, que es funcional pero saca de quicio a cualquiera con su «pulse 1 para… pulse 2 para…». Ante ello, surge una nueva vÃa: la inteligencia artificial conversacional, que busca combinar la eficiencia operativa con una mejor experiencia de cliente.</p> 226 227 228 229<p class="wp-block-paragraph">Pero, ¿qué es exactamente? La inteligencia artificial conversacional es un sistema informático que permite mantener diálogos naturales con personas. No solo es capaz de entender las palabras de su interlocutor, sino que interpreta la intención detrás de ellas, leyendo entre lÃneas o reconociendo infinitas formas de referirse a algo.</p> 230 231 232 233<p class="wp-block-paragraph">Llevado al terreno de los contact centers, esto permite reducir parte de la intervención humana y agilizar determinados procesos. Es decir, recibes una llamada y la IA comprende qué necesita el cliente, accede a los sistemas correspondientes y resuelve la gestión en lenguaje completamente natural.</p> 234 235 236 237<p class="wp-block-paragraph">La diferencia fundamental respecto a las soluciones anteriores es esa capacidad de comprensión contextual. Un sistema conversacional con IA no espera que el cliente diga «opción 3», entiende la frase «quiero saber dónde está mi pedido» de una forma similar a como lo harÃa un agente humano, y actúa en consecuencia. Esto transforma la relación entre el contact center, sus agentes y sus clientes.</p> 238 239 240 241<p class="wp-block-paragraph">Según datos de Eurostat, la llamada telefónica es el único medio que tiene una penetración en el mercado cercano al 100%. Supera la brecha generacional que puede afectar a otros canales y es la preferida de los usuarios ante cualquier proceso de reclamación inicial. Es ahà donde la IA conversacional supone una respuesta a un presente que requiere mejorar la eficiencia para liberar de carga a los equipos, apartándoles de las tareas repetitivas y situando al profesional en el momento exacto de la conversación.</p> 242 243 244 245<p class="wp-block-paragraph">Pero esto para nada se queda ahÃ⦠Porque la automatización real ocurre cuando la IA conversacional puede leer y escribir en los sistemas que ya usa la empresa.</p> 246 247 248 249<h2 class="wp-block-heading"><strong>Qué herramientas de IA ayudan a automatizar las llamadas en un </strong><strong>contact</strong><strong> center</strong></h2> 250 251 252 253<p class="wp-block-paragraph">La IA conversacional se nutre de un ecosistema de herramientas que, combinadas, cubren diferentes facetas de automatización. Entender qué hace cada una ayuda a tomar decisiones más informadas antes de implementar ninguna herramienta.</p> 254 255 256 257<p class="wp-block-paragraph">Los agentes de voz con IA (también llamados AI Agents o voicebots) son el componente más común. Se trata de sistemas que atienden llamadas entrantes de forma autónoma y mantienen conversaciones en lenguaje natural. A diferencia del IVR, no presentan menús: escuchan, interpretan la intención del cliente y responden o ejecutan acciones concretas. Por ejemplo, estos sistemas pueden confirmar una cita, informar del estado de un pedido, verificar datos de identidad o lanzar un proceso interno en el CRM.</p> 258 259 260 261<p class="wp-block-paragraph">El Speech Analytics es otra pieza clave, aunque actúa más en la capa analÃtica que en la de automatización directa de las gestiones del cliente. Esta tecnologÃa transcribe y analiza automáticamente el 100% de las conversaciones telefónicas, identificando patrones, motivos de contacto, incidencias recurrentes o problemas de calidad en el servicio. Su impacto en la automatización es indirecto pero poderoso, porque cuando sabes con precisión por qué llaman tus clientes, puedes automatizar esas gestiones.</p> 262 263 264 265<p class="wp-block-paragraph">Los chatbots para canales escritos cumplen sobre todo una función complementaria en una estrategia multicanal: funcionan con los mismos principios de comprensión del lenguaje natural, pero suelen estar adaptados a texto. Su implementación en contact centers sirve para resolver consultas frecuentes que los clientes remiten a través de WhatsApp o correo electrónico, entre otros.</p> 266 267 268 269<p class="wp-block-paragraph">Las integraciones con CRM y sistemas de gestión son el tejido conectivo de todo lo anterior y, por tanto, imprescindibles. Un agente de voz sin acceso al sistema de pedidos, al historial del cliente o a la agenda de citas es un sistema ciego. Sin integración con los sistemas de negocio, la capacidad de automatización es muy limitada.</p> 270 271 272 273<p class="wp-block-paragraph">La combinación más habitual en un contact center que empieza a introducir IA es el agente de voz para gestiones de alto volumen (consultas de estado, confirmaciones y citas) junto con Speech Analytics para medir el impacto y detectar nuevas oportunidades de automatización. Ambas herramientas se retroalimentan: los datos del análisis de conversaciones informan sobre qué nuevos flujos tiene sentido automatizar.</p> 274 275 276 277<h2 class="wp-block-heading"><strong>Coste medio de un sistema de IA para optimizar la experiencia del cliente</strong></h2> 278 279 280 281<p class="wp-block-paragraph">Esta es la pregunta que se suele hacer antes de decidir si se realiza o no la inversión. La realidad es que el coste de un sistema de IA conversacional para contact centers varÃa considerablemente en función de varios factores que conviene entender antes de pedir cualquier presupuesto.</p> 282 283 284 285<p class="wp-block-paragraph">El primero es el modelo de contratación. Básicamente suele haber dos enfoques: licencia de softw
285are (precio fijo mensual o anual por uso de la plataforma) y pago por uso (se paga por conversación atendida, por minuto de llamada procesada o por gestión completada). El modelo de pago por uso es de especial interés para contact centers con volúmenes irregulares o que quieren empezar de forma controlada, ya que el coste escala directamente con el uso real.</p> 286 287 288 289<p class="wp-block-paragraph">El segundo factor es el nivel de servicio incluido. Hay una diferencia importante entre comprar tecnologÃa y contratar un servicio gestionado. La primera opción implica que el equipo interno se encarga de configurar, entrenar, mantener y mejorar el sistema. La segunda incluye que el proveedor gestiona todo el ciclo: diseño de flujos, entrenamiento del modelo, monitorización continua y mejora iterativa.</p> 290 291 292 293<p class="wp-block-paragraph">El tercero es la complejidad de las integraciones. Conectar un agente de voz con un CRM estándar como Salesforce, HubSpot o Odoo es un proceso relativamente ágil si el proveedor dispone de conectores nativos.</p> 294 295 296 297<p class="wp-block-paragraph">Por eso, al comparar presupuestos, el criterio no debe ser solo el precio de partida sino el coste total considerando implementación, integraciones, mantenimiento y la curva de mejora del sistema en los primeros meses. Un sistema más barato que requiere mucho esfuerzo por parte de tu equipo para que funcione bien puede resultar finalmente más caro que uno que, de entrada, ya esté pensado para funcionar en tu negocio.</p> 298 299 300 301<h2 class="wp-block-heading"><strong>Cómo implementar IA conversacional en un </strong><strong>contact</strong><strong> center</strong></h2> 302 303 304 305<p class="wp-block-paragraph">El objetivo de implementar un sistema de IA conversacional en un contact center es potenciar el negocio a través del uso de este tipo de tecnologÃa. Pero, como hemos contado, para que la decisión esté bien fundamentada debes tener claro qué problemas buscas resolver a través de este servicio. ¿El objetivo es reducir llamadas repetitivas? ¿Ampliar la cobertura horaria? ¿O mejorar la experiencia en un tipo concreto de gestión? La respuesta a esas preguntas determina qué automatizar primero y cómo medir si funciona.</p> 306 307 308 309<p class="wp-block-paragraph">Una vez definido todo ello, el proceso de implementación suele seguir estas fases:</p> 310 311 312 313<p class="wp-block-paragraph">La primera es el análisis de conversaciones existentes. Antes de diseñar cualquier automatización, conviene entender con datos cómo se producen realmente las gestiones que se quieren automatizar. Qué preguntan los clientes, qué variaciones del lenguaje usan o qué excepciones aparecen con frecuencia. Si ya existe un sistema de Speech Analytics, esta fase es mucho más rápida y fiable. Si no existe, se puede hacer con muestras manuales, aunque de forma menos exhaustiva. Lo importante es que el modelo esté perfectamente entrenado para ayudar a tu equipo.</p> 314 315 316 317<p class="wp-block-paragraph">La segunda es el diseño del flujo conversacional. Aquà se definen los caminos que puede seguir la conversación, las integraciones necesarias con sistemas externos y los criterios de escalado al agente humano. Este último punto es crÃtico: un buen sistema de IA debe ser capaz de detectar cuándo necesita escalar una conversación y transferir al agente toda la información del contexto acumulada, evitando que el cliente tenga que repetirse.</p> 318 319 320 321<p class="wp-block-paragraph">La tercera es la integración técnica. El agente de voz o chatbot necesita conectarse con los sistemas que contienen la información relevante: CRM, plataforma de pedidos, sistema de citas o base de datos de clientes. Esta fase requiere coordinación entre el proveedor y el equipo técnico interno.</p> 322 323 324 325<p class="wp-block-paragraph">La cuarta, y la que más frecuentemente se subestima, es la mejora continua post-lanzamiento. Un sistema de IA conversacional no es una solución que se configura una vez y funciona sola. Las primeras semanas son de aprendizaje: las conversaciones reales revelan variaciones del lenguaje no previstas, casos que no estaban en el diseño inicial y patrones inesperados. Monitorizar, ajustar y mejorar el sistema de forma regular es lo que determina si el proyecto acaba siendo un éxito o se queda a medias.</p> 326 327 328 329<h2 class="wp-block-heading"><strong>Cómo seleccionar a un proveedor de IA para contact center que ofrezca integración con sistemas existentes</strong></h2> 330 331 332 333<p class="wp-block-paragraph">La capacidad de integración es, probablemente, el criterio más
333infravalorado al evaluar proveedores de IA conversacional. Y es también el que más problemas puede causar si se ignora.</p> 334 335 336 337<p class="wp-block-paragraph">Un sistema de IA que no puede conectarse con los sistemas que ya usa la empresa queda reducido a un contestador automático con más vocabulario. La integración es lo que transforma una conversación en una gestión real y genera mayor eficiencia y beneficio.</p> 338 339 340 341<p class="wp-block-paragraph">Al evaluar proveedores, hay varias dimensiones que merecen atención especÃfica.</p> 342 343 344 345<p class="wp-block-paragraph">La profundidad de los conectores nativos es el primer indicador. Un buen proveedor tiene integraciones preconfiguradas con los CRM y sistemas de gestión más habituales del mercado: Salesforce, HubSpot, Zendesk, Microsoft Dynamics, SAP… Cuanto más madura sea la integración nativa, menor es el esfuerzo técnico de implementación y menor el riesgo de problemas de sincronización. Preguntar al proveedor cuántas de sus integraciones son nativas y cuántas requieren desarrollo a medida es una buena prueba de estrés.</p> 346 347 348 349<p class="wp-block-paragraph">La disponibilidad de API abierta es el segundo punto. Ningún catálogo de integraciones cubre todos los sistemas posibles. Un proveedor que ofrece una API bien documentada permite conectar el sistema con cualquier plataforma interna, aunque sea desarrollada a medida. Sin esto, la empresa queda dependiente de la hoja de ruta de integraciones del proveedor.</p> 350 351 352 353<p class="wp-block-paragraph">El modelo de implementación también importa. Algunos proveedores venden tecnologÃa y dejan al cliente que la configure e integre con sus sistemas. Otros ofrecen un modelo de servicio gestionado en el que se hacen cargo de las integraciones como parte del proyecto. Para contact centers sin un equipo técnico numeroso, la segunda opción reduce significativamente el riesgo operativo.</p> 354 355 356 357<p class="wp-block-paragraph">La experiencia sectorial es otro filtro relevante. Un proveedor que lleva años trabajando en contact centers entiende los KPIs que realmente importan (TMO, FCR, NPS, tiempos de espera) y sabe diseñar flujos que no solo funcionan técnicamente sino que tienen sentido operativo. La diferencia entre tecnologÃa construida desde el contact center y tecnologÃa adaptada al contact center se nota en los detalles de cada implementación.</p> 358 359 360 361<p class="wp-block-paragraph">Por último, vale la pena valorar la transparencia en el reporting. ¿Puede el proveedor mostrar con datos qué porcentaje de gestiones resuelve el sistema autónomamente? ¿Cuántas escalan a agente? ¿Cuál es la satisfacción del cliente con las interacciones automatizadas? Un proveedor que no puede responder a estas preguntas con datos concretos probablemente tampoco podrá demostrar el retorno de la inversión a los seis meses de funcionamiento.</p> 362 363 364 365<p class="wp-block-paragraph">La IA conversacional ya forma parte de la operativa de muchos contact centers y está ayudando a automatizar procesos, optimizar recursos y mejorar la atención al cliente. Por eso, elegir correctamente la tecnologÃa y el proveedor es clave para que el proyecto aporte valor a largo plazo.</p> 366 </div> 367 368 369 370 <div class="authorBox max-w-prose mx-auto"> 371 </div> 372 373 </main><!-- #main --> 374 375 376 <aside class="my-sectionSpacing"> 377 378 <div class="container"> 379 380 <h2 class="text-center mb-12"> 381 Ãltimas publicaciones </h2> 382 383 <div class="swiper js-posts-carousel relative" data-cols="3" data-nav="bullets"> 384 385 <div class="swiper-wrapper"> 386 387<article class="!h-auto group post-4138 post type-post status-publish format-standard has-post-thumbnail hentry category-prensa"> 388 389 <div class="relative aspect-square flex-grow-0 overflow-hidden mb-4 rounded-4xl"> 390 <div 391 title="Numintec pasa a formar parte de Enreach" 392 class="block w-full h-full" 393 > 394 <img width="1200" height="675" src="https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1.webp" class="object-cover object-center w-full h-full rounded-4xl transition-all duration-300 group-hover:scale-105 wp-post-image" alt="Numintec 2" decoding="async" loading="lazy" srcset="https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1.webp 1200w, https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1-480x270.webp 480w, https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1-986x555.webp 986w, https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1-768x432.webp 768w, https://www.numintec.com/wp-content/uploads/2026/07/enreach_all_in_one_business_comms-scaled-1-380x214.webp 380w" sizes="auto, (max-width: 1200px) 100v
394w, 1200px"> </div> 395 396 <!-- CategorÃa como overlay en esquina inferior izquierda --> 397 <div class="absolute bottom-3 left-3 bg-secondary-500 bg-opacity-80 text-primary-500 text-base font-medium px-4 py-2 rounded-full hover:bg-opacity-95 transition-all duration-300 shadow-lg"> 398 <a href="https://www.numintec.com/category/prensa/" class="hover:text-primary-400 transition-colors">Prensa</a> </div> 399 </div> 400 401 <p class="text-sm mb-2"> 402 <time pubdate="pubdate" datetime="2026-07-03"> 403 03/07/2026 </time> 404 </p> 405 406 407 <h3 class="text-xl font-bold mt-0 mb-4"><a href="https://www.numintec.com/blog/numintec-pasa-a-formar-parte-de-enreach/" class="text-primary-500" id="post-4138--title">Numintec pasa a formar parte de Enreach</a></h3> 408 409 <a 410 id="post-4138--btn" 411 href="https://www.numintec.com/blog/numintec-pasa-a-formar-parte-de-enreach/" 412 aria-labelledby="post-4138--btn post-4138--title" 413 class="button-underline"> 414 Leer más </a> 415 416</article> 417<article class="!h-auto group post-4096 post type-post status-publish format-standard has-post-thumbnail hentry category-actualidad"> 418 419 <div class="relative aspect-square flex-grow-0 overflow-hidden mb-4 rounded-4xl"> 420 <div 421 title="Llamadas comerciales vs. atención al cliente: qué numeración debe usar tu empresa en 2026 " 422 class="block w-full h-full" 423 > 424 <img width="1920" height="1080" src="https://www.numintec.com/wp-content/uploads/2026/05/tabla-1.webp" class="object-cover object-center w-full h-full rounded-4xl transition-all duration-300 group-hover:scale-105 wp-post-image" alt="Numintec 3" decoding="async" loading="lazy" srcset="https://www.numintec.com/wp-content/uploads/2026/05/tabla-1.webp 1920w, https://www.numintec.com/wp-content/uploads/2026/05/tabla-1-480x270.webp 480w, https://www.numintec.com/wp-content/uploads/2026/05/tabla-1-986x555.webp 986w, https://www.numintec.com/wp-content/uploads/2026/05/tabla-1-768x432.webp 768w, https://www.numintec.com/wp-content/uploads/2026/05/tabla-1-1536x864.webp 1536w, https://www.numintec.com/wp-content/uploads/2026/05/tabla-1-380x214.webp 380w" sizes="auto, (max-width: 1920px) 100vw, 1920px"> </div> 425 426 <!-- CategorÃa como overlay en esquina inferior izquierda --> 427 <div class="absolute bottom-3 left-3 bg-secondary-500 bg-opacity-80 text-primary-500 text-base font-medium px-4 py-2 rounded-full hover:bg-opacity-95 transition-all duration-300 shadow-lg"> 428 <a href="https://www.numintec.com/category/actualidad/" class="hover:text-primary-400 transition-colors">Actualidad</a> </div> 429 </div> 430 431 <p class="text-sm mb-2"> 432 <time pubdate="pubdate" datetime="2026-05-21"> 433 21/05/2026 </time> 434 </p> 435 436 437 <h3 class="text-xl font-bold mt-0 mb-4"><a href="https://www.numintec.com/blog/llamadas-comerciales-vs-atencion-al-cliente-que-numeracion-debe-usar-tu-empresa-en-2026/" class="text-primary-500" id="post-4096--title">Llamadas comerciales vs. atención al cliente: qué numeración debe usar tu empresa en 2026 </a></h3> 438 439 <a 440 id="post-4096--btn" 441 href="https://www.numintec.com/blog/llamadas-comerciales-vs-atencion-al-cliente-que-numeracion-debe-usar-tu-empresa-en-2026/" 442 aria-labelledby="post-4096--btn post-4096--title" 443 class="button-underline"> 444 Leer más </a> 445 446</article> 447<article class="!h-auto group post-4015 post type-post status-publish format-standard has-post-thumbnail hentry category-actualidad"> 448 449 <div class="relative aspect-square flex-grow-0 overflow-hidden mb-4 rounded-4xl"> 450 <div 451 title="Ley SAC y contact center: qué debes adaptar antes de octubre de 2026" 452 class="block w-full h-full" 453 > 454 <img width="1400" height="781" src="https://www.numintec.com/wp-content/uploads/2026/05/calling1.webp" class="object-cover object-center w-full h-full rounded-4xl transition-all duration-300 group-hover:scale-105 wp-post-image" alt="Numintec 4" decoding="async" loading="lazy" srcset="https://www.numintec.com/wp-content/uploads/2026/05/calling1.webp 1400w, https://www.numintec.com/wp-content/uploads/2026/05/calling1-480x268.webp 480w, https://www.numintec.com/wp-content/uploads/2026/05/calling1-986x550.webp 986w, https://www.numintec.com/wp-content/uploads/2026/05/calling1-768x428.webp 768w, https://www.numintec.com/wp-content/uploads/2026/05/calling1-380x212.webp 380w" sizes="auto, (max-width: 1400px) 100v
454w, 1400px"> </div> 455 456 <!-- CategorÃa como overlay en esquina inferior izquierda --> 457 <div class="absolute bottom-3 left-3 bg-secondary-500 bg-opacity-80 text-primary-500 text-base font-medium px-4 py-2 rounded-full hover:bg-opacity-95 transition-all duration-300 shadow-lg"> 458 <a href="https://www.numintec.com/category/actualidad/" class="hover:text-primary-400 transition-colors">Actualidad</a> </div> 459 </div> 460 461 <p class="text-sm mb-2"> 462 <time pubdate="pubdate" datetime="2026-05-14"> 463 14/05/2026 </time> 464 </p> 465 466 467 <h3 class="text-xl font-bold mt-0 mb-4"><a href="https://www.numintec.com/blog/ley-sac-y-contact-center-que-debes-adaptar-antes-de-octubre-de-2026/" class="text-primary-500" id="post-4015--title">Ley SAC y contact center: qué debes adaptar antes de octubre de 2026</a></h3> 468 469 <a 470 id="post-4015--btn" 471 href="https://www.numintec.com/blog/ley-sac-y-contact-center-que-debes-adaptar-antes-de-octubre-de-2026/" 472 aria-labelledby="post-4015--btn post-4015--title" 473 class="button-underline"> 474 Leer más </a> 475 476</article> </div> 477 478 </div> 479 480 </div> 481 482 </aside> 483 484 485 486 <footer data-wpr-lazyrender="1" id="colophon" class="site-footer text-white py-sectionSpacing clear-both rounded-t-4xl"> 487 488 <div class="container"> 489 490 <div class="grid gap-baseGap gap-y-baseGap xl:gap-y-10 sm:grid-cols-2 lg:grid-cols-4 lg:gap-y-baseGap xl:lg:gap-y-10"> 491 492 <div> 493 <div id="block-6" class="widget widget_block widget_media_image"> 494<figure class="wp-block-image size-full is-resized"><img loading="lazy" decoding="async" width="1252" height="282" src="https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white.png" alt="" class="wp-image-4169" style="object-fit:cover;width:197px;height:44px" srcset="https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white.png 1252w, https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white-480x108.png 480w, https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white-986x222.png 986w, https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white-768x173.png 768w, https://www.numintec.com/wp-content/uploads/2026/07/numintec_part-of-enreach_H-white-380x86.png 380w" sizes="auto, (max-width: 1252px) 100vw, 1252px" /></figure> 495</div> </div> 496 497 <div> 498 <div id="nav_menu-3" class="widget widget_nav_menu"><p class="widgettitle">Producto</p><div class="menu-footer-1-container"><ul id="menu-footer-1" class="menu"><li id="menu-item-613" class="menu-item menu-item-type-post_type menu-item-object-producto menu-item-613"><a href="https://www.numintec.com/producto/ccaas/">CCaaS</a></li> 499<li id="menu-item-612" class="menu-item menu-item-type-post_type menu-item-object-producto menu-item-612"><a href="https://www.numintec.com/producto/agentes-ia/">Agentes IA</a></li> 500<li id="menu-item-615" class="menu-item menu-item-type-post_type menu-item-object-producto menu-item-615"><a href="https://www.numintec.com/producto/speech-analytics/">Speech Analytics</a></li> 501<li id="menu-item-614" class="menu-item menu-item-type-post_type menu-item-object-producto menu-item-614"><a href="https://www.numintec.com/producto/pbx/">PBX</a></li> 502</ul></div></div> </div> 503 504 <div> 505 <div id="nav_menu-4" class="widget widget_nav_menu"><p class="widgettitle">Numintec</p><div class="menu-footer-2-container"><ul id="menu-footer-2" class="menu"><li id="menu-item-616" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-616"><a href="https://www.numintec.com/sobre-nosotros/">Sobre nosotros</a></li> 506<li id="menu-item-621" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-621"><a href="https://www.numintec.com/partners/">Partners</a></li> 507<li id="menu-item-620" class="menu-item menu-item-type-post_type menu-item-object-page current_page_parent menu-item-620"><a href="https://www.numintec.com/blog/">Blog</a></li> 508</ul></div></div>
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3.05225V2.30225V1.55225C6.37903 1.55225 4.86609 2.09314 3.75369 3.16408C2.6355 4.24061 1.98044 5.79667 1.98044 7.71047H2.73044ZM8 2.30225V3.05225C9.28932 3.05225 10.4112 3.4795 11.206 4.24469C11.995 5.00429 12.5196 6.15235 12.5196 7.71047H13.2696H14.0196C14.0196 5.79667 13.3645 4.24061 12.2463 3.16408C11.1339 2.09314 9.62097 1.55225 8 1.55225V2.30225ZM9.17815 15.0986L8.61722 14.6007C8.28016 14.9805 7.71984 14.9805 7.38278 14.6007L6.82185 15.0986L6.26091 15.5964C7.19475 16.6486 8.80524 16.6486 9.73909 15.5964L9.17815 15.0986ZM9.75652 6.69354H9.00652C9.00652 7.24943 8.55588 7.70006 8 7.70006V8.45006V9.20006C9.38431 9.20006 10.5065 8.07785 10.5065 6.69354H9.75652ZM8 8.45006V7.70006C7.44411 7.70006 6.99348 7.24943 6.99348 6.69354H6.24348H5.49348C5.49348 8.07785 6.61569 9.20006 8 9.20006V8.45006ZM6.24348 6.69354H6.99348C6.99348 6.13766 7.44411 5.68702 8 5.68702V4.93702V4.18702C6.61569 4.18702 5.49348 5.30923 5.49348 6.69354H6.24348ZM8 4.93702V5.68702C8.55588 5.68702 9.00652 6.13766 9.00652 6.69354H9.75652H10.5065C10.5065 5.30923 9.38431 4.18702 8 4.18702V4.93702Z" fill="white"/> 524</g> 525<defs> 526<clipPath id="clip0_6304_1186"> 527<rect width="16" height="16" fill="white" transform="translate(0 0.96875)"/> 528</clipPath> 529</defs> 530</svg> 531 <span>Barcelona</span> 532 </strong> 533 <p class="m-0 text-sm">C/ Diputación 279-283<br /> 534Entlo 2º<br /> 53508007, Barcelona</p> 536 </a> 537 </li> 538 <li class="text-left w-80 max-w-full"> 539 <a href="https://maps.app.goo.gl/ovYDNJrGJuaqfsUz6" class="block text-inherit no-underline hover:text-white/80" target="_blank" rel="noopener noreferrer"> 540 <strong class="text-base mb-2 flex items-center justify-start gap-2"> 541 <svg width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"> 542<g clip-path="url(#clip0_6304_1186)"> 543<path d="M9.17815 15.0986L9.73909 15.5964L9.17815 15.0986ZM6.82185 15.0986L7.38278 14.6007L6.82185 15.0986ZM13.2696 7.71047H12.5196C12.5196 8.69283 11.985 9.94965 11.1702 11.2546C10.3728 12.5316 9.38032 13.7409 8.61722 14.6007L9.17815 15.0986L9.73909 15.5964C10.5292 14.7062 11.5825 13.4263 12.4425 12.0491C13.285 10.6999 14.0196 9.13771 14.0196 7.71047H13.2696ZM6.82185 15.0986L7.38278 14.6007C6.61968 13.7409 5.62724 12.5316 4.82983 11.2546C4.01495 9.94965 3.48044 8.69282 3.48044 7.71047H2.73044H1.98044C1.98044 9.13771 2.71501 10.6999 3.55752 12.0491C4.41751 13.4263 5.47077 14.7062 6.26091 15.5964L6.82185 15.0986ZM2.73044 7.71047H3.48044C3.48044 6.15235 4.00502 5.00429 4.79403 4.24469C5.58883 3.4795 6.71068 3.05225 8 3.05225V2.30225V1.55225C6.37903 1.55225 4.86609 2.09314 3.75369 3.16408C2.6355 4.24061 1.98044 5.79667 1.98044 7.71047H2.73044ZM8 2.30225V3.05225C9.28932 3.05225 10.4112 3.4795 11.206 4.24469C11.995 5.00429 12.5196 6.15235 12.5196 7.71047H13.2696H14.0196C14.0196 5.79667 13.3645 4.24061 12.2463 3.16408C11.1339 2.09314 9.62097 1.55225 8 1.55225V2.30225ZM9.17815 15.0986L8.61722 14.6007C8.28016 14.9805 7.71984 14.9805 7.38278 14.6007L6.82185 15.0986L6.26091 15.5964C7.19475 16.6486 8.80524 16.6486 9.73909 15.5964L9.17815 15.0986ZM9.75652 6.69354H9.00652C9.00652 7.24943 8.55588 7.70006 8 7.70006V8.45006V9.20006C9.38431 9.20006 10.5065 8.07785 10.5065 6.69354H9.75652ZM8 8.45006V7.70006C7.44411 7.70006 6.99348 7.24943 6.99348 6.69354H6.24348H5.49348C5.49348 8.07785 6.61569 9.20006 8 9.20006V8.45006ZM6.24348 6.69354H6.99348C6.99348 6.13766 7.44411 5.68702 8 5.68702V4.93702V4.18702C6.61569 4.18702 5.49348 5.30923 5.49348 6.69354H6.24348ZM8 4.93702V5.68702C8.55588 5.68702 9.00652 6.13766 9.00652 6.69354H9.75652H10.5065C10.5065 5.30923 9.38431 4.18702 8 4.18702V4.93702Z" fill="white"/> 544</g> 545<defs> 546<clipPath id="clip0_6304_1186"> 547<rect width="16" height="16" fill="white" transform="translate(0 0.96875)"/> 548</clipPath> 549</defs> 550</svg> 551 <span>Madrid</span> 552 </strong> 553 <p class="m-0 text-sm">Paseo de la Castellana 93<br /> 55428046, Madrid</p> 555 </a> 556 </li> 557 <li class="text-left w-80 max-w-full"> 558 <a href="https://maps.app.goo.gl/K1xNwnTXu4ywTDZ27" class="block text-inherit no-underline hover:text-white/80" target="_blank" rel="noopener noreferrer"> 559 <strong class="text-base mb-2 flex items-center justify-start gap-2"> 560 <svg width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"> 561<g clip-path="url(#clip0_6304_1186)"> 562<path d="M9.17815 15.0986L9.73909 15.5964L9.17815 15.0986ZM6.82185 15.0986L7.38278 14.6007L6.82185 15.0986ZM13.2696 7.71047H12.5196C12.5196 8.69283 11.985 9.94965 11.1702 11.2546C10.3728 12.5316 9.38032 13.7409 8.61722 14.6007L9.17815 15.0986L9.73909 15.5964C10.5292 14.7062 11.5825 13.4263 12.4425 12.0491C13.285 10.6999 14.0196 9.13771 14.0196 7.71047H13.2696ZM6.82185 15.0986L7.38278 14.6007C6.61968 13.7409 5.62724 12.5316 4.82983 11.2546C4.01495 9.94965 3.48044 8.69282 3.48044 7.71047H2.73044H1.98044C1.98044 9.13771 2.71501 10.6999 3.55752 12.0491C4.41751 13.4263 5.47077 14.7062 6.26091 15.5964L6.82185 15.0986ZM2.73044 7.71047H3.48044C3.48044 6.15235 4.00502 5.00429 4.79403 4.24469C5.58883 3.4795 6.71068 3.05225 8 3.05225V2.30225V1.55225C6.37903 1.55225 4.86609 2.09314 3.75369 3.16408C2.6355 4.24061 1.98044 5.79667 1.98044 7.71047H2.73044ZM8 2.30225V3.05225C9.28932 3.05225 10.4112 3.4795 11.206 4.24469C11.995 5.00429 12.5196 6.15235 12.5196 7.71047H13.2696H14.0196C14.0196 5.79667 13.3645 4.24061 12.2463 3.16408C11.1339 2.09314 9.62097 1.55225 8 1.55225V2.30225ZM9.17815 15.0986L8.61722 14.6007C8.28016 14.9805 7.71984 14.9805 7.38278 14.6007L6.82185 15.0986L6.26091 15.5964C7.19475 16.6486 8.80524 16.6486 9.73909 15.5964L9.17815 15.0986ZM9.75652 6.69354H9.00652C9.00652 7.24943 8.55588 7.70006 8 7.70006V8.45006V9.20006C9.38431 9.20006 10.5065 8.07785 10.5065 6.69354H9.75652ZM8 8.45006V7.70006C7.44411 7.70006 6.99348 7.24943 6.99348 6.69354H6.24348H5.49348C5.49348 8.07785 6.61569 9.20006 8 9.20006V8.45006ZM6.24348 6.69354H6.99348C6.99348 6.13766 7.44411 5.68702 8 5.68702V4.93702V4.18702C6.61569 4.18702 5.49348 5.30923 5.49348 6.69354H6.24348ZM8 4.93702V5.68702C8.55588 5.68702 9.00652 6.13766 9.00652 6.69354H9.75652H10.5065C10.5065 5.30923 9.38431 4.18702 8 4.18702V4.93702Z" fill="white"/> 563</g> 564<defs> 565<clipPath id="clip0_6304_1186"> 566<rect width="16" height="16" fill="white" transform="translate(0 0.96875)"/> 567</clipPath> 568</defs> 569</svg> 570 <span>Lisboa</span> 571 </strong> 572 <p class="m-0 text-sm">Rua Tomás de Fonseca<br /> 573Torre G<br /> 5741600-209, Lisboa</p> 575 </a> 576 </li> 577 <li class="text-left w-80 max-w-full"> 578 <a href="https://maps.app.goo.gl/2bpDidJGYbmrkxpNA" class="block text-inherit no-underline hover:text-white/80" target="_blank" rel="noopener noreferrer"> 579 <strong class="text-base mb-2 flex items-center justify-start gap-2"> 580 <svg width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"> 581<g clip-path="url(#clip0_6304_1186)"> 582<path d="M9.17815 15.0986L9.73909 15.5964L9.17815 15.0986ZM6.82185 15.0986L7.38278 14.6007L6.82185 15.0986ZM13.2696 7.71047H12.5196C12.5196 8.69283 11.985 9.94965 11.1702 11.2546C10.3728 12.5316 9.38032 13.7409 8.61722 14.6007L9.17815 15.0986L9.73909 15.5964C10.5292 14.7062 11.5825 13.4263 12.4425 12.0491C13.285 10.6999 14.0196 9.13771 14.0196 7.71047H13.2696ZM6.82185 15.0986L7.38278 14.6007C6.61968 13.7409 5.62724 12.5316 4.82983 11.2546C4.01495 9.94965 3.48044 8.69282 3.48044 7.71047H2.73044H1.98044C1.98044 9.13771 2.71501 10.6999 3.55752 12.0491C4.41751 13.4263 5.47077 14.7062 6.26091 15.5964L6.82185 15.0986ZM2.73044 7.71047H3.48044C3.48044 6.15235 4.00502 5.00429 4.79403 4.24469C5.58883 3.4795 6.71068 3.05225 8 3.05225V2.30225V1.55225C6.37903 1.55225 4.86609 2.09314 3.75369 3.16408C2.6355 4.24061 1.98044 5.79667 1.98044 7.71047H2.73044ZM8 2.30225V3.05225C9.28932 3.05225 10.4112 3.4795 11.206 4.24469C11.995 5.00429 12.5196 6.15235 12.5196 7.71047H13.2696H14.0196C14.0196 5.79667 13.3645 4.24061 12.2463 3.16408C11.1339 2.09314 9.62097 1.55225 8 1.55225V2.30225ZM9.17815 15.0986L8.61722 14.6007C8.28016 14.9805 7.71984 14.9805 7.38278 14.6007L6.82185 15.0986L6.26091 15.5964C7.19475 16.6486 8.80524 16.6486 9.73909 15.5964L9.17815 15.0986ZM9.75652 6.69354H9.00652C9.00652 7.24943 8.55588 7.70006 8 7.70006V8.45006V9.20006C9.38431 9.20006 10.5065 8.07785 10.5065 6.69354H9.75652ZM8 8.45006V7.70006C7.44411 7.70006 6.99348 7.24943 6.99348 6.69354H6.24348H5.49348C5.49348 8.07785 6.61569 9.20006 8 9.20006V8.45006ZM6.24348 6.69354H6.99348C6.99348 6.13766 7.44411 5.68702 8 5.68702V4.93702V4.18702C6.61569 4.18702 5.49348 5.30923 5.49348 6.69354H6.24348ZM8 4.93702V5.68702C8.55588 5.68702 9.00652 6.13766 9.00652 6.69354H9.75652H10.5065C10.5065 5.30923 9.38431 4.18702 8 4.18702V4.93702Z" fill="white"/> 583</g> 584<defs> 585<clipPath id="clip0_6304_1186"> 586<rect width="16" height="16" fill="white" transform="translate(0 0.96875)"/> 587</clipPath> 588</defs> 589</svg> 590 <span>Santander</span> 591 </strong> 592 <p class="m-0 text-sm">Calderon de la Barca, nº 4 2ºE<br /> 59339002, Santander</p> 594 </a> 595 </li> 596 <li class="text-left w-80 max-w-full"> 597 <a href="https://maps.app.goo.gl/w2wuP9dcKDUetEVx6" class="block text-inherit no-underline hover:text-white/80" target="_blank" rel="noopener noreferrer"> 598 <strong class="text-base mb-2 flex items-center justify-start gap-2"> 599 <svg width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"> 600<g clip-path="url(#clip0_6304_1186)"> 601<path d="M9.17815 15.0986L9.73909 15.5964L9.17815 15.0986ZM6.82185 15.0986L7.38278 14.6007L6.82185 15.0986ZM13.2696 7.71047H12.5196C12.5196 8.69283 11.985 9.94965 11.1702 11.2546C10.3728 12.5316 9.38032 13.7409 8.61722 14.6007L9.17815 15.0986L9.73909 15.5964C10.5292 14.7062 11.5825 13.4263 12.4425 12.0491C13.285 10.6999 14.0196 9.13771 14.0196 7.71047H13.2696ZM6.82185 15.0986L7.38278 14.6007C6.61968 13.7409 5.62724 12.5316 4.82983 11.2546C4.01495 9.94965 3.48044 8.69282 3.48044 7.71047H2.73044H1.98044C1.98044 9.13771 2.71501 10.6999 3.55752 12.0491C4.41751 13.4263 5.47077 14.7062 6.26091 15.5964L6.82185 15.0986ZM2.73044 7.71047H3.48044C3.48044 6.15235 4.00502 5.00429 4.79403 4.24469C5.58883 3.4795 6.71068 3.05225 8 3.05225V2.30225V1.55225C6.37903 1.55225 4.86609 2.09314 3.75369 3.16408C2.6355 4.24061 1.98044 5.79667 1.98044 7.71047H2.73044ZM8 2.30225V3.05225C9.28932 3.05225 10.4112 3.4795 11.206 4.24469C11.995 5.00429 12.5196 6.15235 12.5196 7.71047H13.2696H14.0196C14.0196 5.79667 13.3645 4.24061 12.2463 3.16408C11.1339 2.09314 9.62097 1.55225 8 1.55225V2.30225ZM9.17815 15.0986L8.61722 14.6007C8.28016 14.9805 7.71984 14.9805 7.38278 14.6007L6.82185 15.0986L6.26091 15.5964C7.19475 16.6486 8.80524 16.6486 9.73909 15.5964L9.17815 15.0986ZM9.75652 6.69354H9.00652C9.00652 7.24943 8.55588 7.70006 8 7.70006V8.45006V9.20006C9.38431 9.20006 10.5065 8.07785 10.5065 6.69354H9.75652ZM8 8.45006V7.70006C7.44411 7.70006 6.99348 7.24943 6.99348 6.69354H6.24348H5.49348C5.49348 8.07785 6.61569 9.20006 8 9.20006V8.45006ZM6.24348 6.69354H6.99348C6.99348 6.13766 7.44411 5.68702 8 5.68702V4.93702V4.18702C6.61569 4.18702 5.49348 5.30923 5.49348 6.69354H6.24348ZM8 4.93702V5.68702C8.55588 5.68702 9.00652 6.13766 9.00652 6.69354H9.75652H10.5065C10.5065 5.30923 9.38431 4.18702 8 4.18702V4.93702Z" fill="white"/> 602</g> 603<defs> 604<clipPath id="clip0_6304_1186"> 605<rect width="16" height="16" fill="white" transform="translate(0 0.96875)"/> 606</clipPath> 607</defs> 608</svg> 609 <span>Bogotá</span> 610 </strong> 611 <p class="m-0 text-sm">Av. 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658<script id="rocket-preload-links-js-after"> 659(function() { 660"use strict";var r="function"==typeof Symbol&&"symbol"==typeof Symbol.iterator?function(e){return typeof e}:function(e){return e&&"function"==typeof Symbol&&e.constructor===Symbol&&e!==Symbol.prototype?"symbol":typeof e},e=function(){function i(e,t){for(var n=0;n<t.length;n++){var i=t[n];i.enumerable=i.enumerable||!1,i.configurable=!0,"value"in i&&(i.writable=!0),Object.defineProperty(e,i.key,i)}}return function(e,t,n){return t&&i(e.prototype,t),n&&i(e,n),e}}();function i(e,t){if(!(e instanceof t))throw new TypeError("Cannot call a class as a function")}var t=function(){function n(e,t){i(this,n),this.browser=e,this.config=t,this.options=this.browser.options,this.prefetched=new Set,this.eventTime=null,this.threshold=1111,this.numOnHover=0}return e(n,[{key:"init",value:function(){!this.browser.supportsLinkPrefetch()||this.browser.isDataSaverModeOn()||this.browser.isSlowConnection()||(this.regex={excludeUris:RegExp(this.config.excludeUris,"i"),images:RegExp(".("+this.config.imageExt+")$","i"),fileExt:RegExp(".("+this.config.fileExt+")$","i")},this._initListeners(this))}},{key:"_initListeners",value:function(e){-1<this.config.onHoverDelay&&document.addEventListener("mouseover",e.listener.bind(e),e.listenerOptions),document.addEventListener("mousedown",e.listener.bind(e),e.listenerOptions),document.addEventListener("touchstart",e.listener.bind(e),e.listenerOptions)}},{key:"listener",value:function(e){var t=e.target.closest("a"),n=this._prepareUrl(t);if(null!==n)switch(e.type){case"mousedown":case"touchstart":this._addPrefetchLink(n);break;case"mouseover":this._earlyPrefetch(t,n,"mouseout")}}},{key:"_earlyPrefetch",value:function(t,e,n){var i=this,r=setTimeout(function(){if(r=null,0===i.numOnHover)setTimeout(function(){return i.numOnHover=0},1e3);else if(i.numOnHover>i.config.rateThrottle)return;i.numOnHover++,i._addPrefetchLink(e)},this.config.onHoverDelay);t.addEventListener(n,function e(){t.removeEventListener(n,e,{passive:!0}),null!==r&&(clearTimeout(r),r=null)},{passive:!0})}},{key:"_addPrefetchLink",value:function(i){return this.prefetched.add(i.href),new Promise(function(e,t){var n=document.createElement("link");n.rel="prefetch",n.href=i.href,n.onload=e,n.onerror=t,document.head.appendChild(n)}).catch(function(){})}},{key:"_prepareUrl",value:function(e){if(null===e||"object"!==(void 0===e?"undefined":r(e))||!1 in e||-1===["http:","https:"].indexOf(e.protocol))return null;var t=e.href.substring(0,this.config.siteUrl.length),n=this._getPathname(e.href,t),i={original:e.href,protocol:e.protocol,origin:t,pathname:n,href:t+n};return this._isLinkOk(i)?i:null}},{key:"_getPathname",value:function(e,t){var n=t?e.substring(this.config.siteUrl.length):e;return n.startsWith("/")||(n="/"+n),this._shouldAddTrailingSlash(n)?n+"/":n}},{key:"_shouldAddTrailingSlash",value:function(e){return this.config.usesTrailingSlash&&!e.endsWith("/")&&!this.regex.fileExt.test(e)}},{key:"_isLinkOk",value:function(e){return null!==e&&"object"===(void 0===e?"undefined":r(e))&&(!this.prefetched.has(e.href)&&e.origin===this.config.siteUrl&&-1===e.href.indexOf("?")&&-1===e.href.indexOf("#")&&!this.regex.excludeUris.test(e.href)&&!this.regex.images.test(e.href))}}],[{key:"run",value:function(){"undefined"!=typeof RocketPreloadLinksConfig&&new n(new RocketBrowserCompatibilityChecker({capture:!0,passive:!0}),RocketPreloadLinksConfig).init()}}]),n}();t.run(); 661}()); 662 663//# sourceURL=rocket-preload-links-js-after 664</script>
vendor: 1 bytes, line 664
664
665<script id="app-script-js" defer src="https://www.numintec.com/wp-content/themes/ltw-aqua/assets/js/theme-functions.js"></script>
665 666
666<script> 667 (function() { 668 'use strict'; 669 var parentSelector = '.menu-item.wpml-ls-current-language.menu-item-has-children'; 670 671 function toggleSubmenu(link, forceClose) { 672 var isExpanded = link.getAttribute('aria-expanded') === 'true'; 673 if (forceClose || isExpanded) { 674 link.setAttribute('aria-expanded', 'false'); 675 } else { 676 link.setAttribute('aria-expanded', 'true'); 677 } 678 } 679 680 function handleKeydown(e) { 681 var key = e.key || e.keyCode; 682 if (key === 'Enter' || key === ' ' || key === 13 || key === 32) { 683 e.preventDefault(); 684 toggleSubmenu(this); 685 } else if (key === 'Escape' || key === 'Esc' || key === 27) { 686 if (this.getAttribute('aria-expanded') === 'true') { 687 e.preventDefault(); 688 toggleSubmenu(this, true); 689 } 690 } 691 } 692 693 function handleBlur(e) { 694 var link = this; 695 var parent = link.closest(parentSelector); 696 if (!parent) return; 697 698 setTimeout(function() { 699 if (!parent.contains(document.activeElement)) { 700 toggleSubmenu(link, true); 701 } 702 }, 100); 703 } 704 705 function init() { 706 var parents = document.querySelectorAll(parentSelector); 707 for (var i = 0; i < parents.length; i++) { 708 var link = parents[i].querySelector('a[aria-expanded]'); 709 if (link) { 710 link.addEventListener('keydown', handleKeydown); 711 link.addEventListener('blur', handleBlur); 712 } 713 } 714 } 715 716 if (document.readyState === 'loading') { 717 document.addEventListener('DOMContentLoaded', init); 718 } else { 719 init(); 720 } 721 })(); 722 </script>
722 723 724</body> 725</html> 726 727<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me - Debug: cached@1790948796 -->
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.