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41 42<!-- End Google Tag Manager --> 43 <meta charset="utf-8"> 44 <meta name="theme-color" content="#777777"/> 45 <title>About Us | Animal Emergency & Referral Center of Minnesota (AERC)</title> 46 <meta name="description" content="Animal Emergency & Referral Center of Minnesota is locally-owned and dedicated to providing our compassionate, advanced care for pets and their families."> 47 <meta property="og:title" content="About Us | Animal Emergency & Referral Center of Minnesota (AERC)" /> 48 <meta property="og:image" content="https://www.aercmn.com/images/page-heroes/hero-default.webp" /> 49 <meta name="viewport" content="width=device-width, initial-scale=1.0"> 50 <link rel="shortcut icon" type="image/x-icon" href="/favicon.ico"> 51 <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16.png"> 52 <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32.png"> 53 <link rel="icon" type="image/png" sizes="192x192" href="/favicon-192.png"> 54 <link rel="mask-icon" href="/favicon.svg"> 55 <link rel="apple-touch-icon" href="/apple-touch-icon.png"> 56 <meta name="msapplication-config" content="/browserconfig.xml"> 57 <meta name="apple-mobile-web-app-title" content="St. Paul Emergency & Urgent Care"> 58 <meta name="application-name" content="St. Paul Emergency & Urgent Care"> 59 <!-- Preload the critical stylesheet for the page --> 60 <link rel="preload" as="style" href="/styles/css/base.css?1774991726" media="screen"> 61 62 63 <!-- Preload the LCP images (desktop and mobile) --> 64 <link rel="preload" as="image" href="https://www.aercmn.com/images/logo.svg" fetchpriority="high"> 65 <link rel="preconnect" href="https://www.aercmn.com/" crossorigin> 66 <!-- Preload other important resources --> 67 <link rel="preload" href="https://www.aercmn.com//styles/css/fontawesome.min.css" as="style" media="screen"> 68 <link rel="preload" href="https://www.aercmn.com//styles/fonts/fa-solid-900.woff2" as="font" type="font/woff2" crossorigin="anonymous"> 69 <link rel="preload" href="https://www.aercmn.com//styles/fonts/Lato-Regular.woff2" as="font" type="font/woff2" crossorigin="anonymous"> 70 <link rel="preload" href="https://www.aercmn.com//scripts/gsap/gsap.min.js" as="script"> 71 <link rel="preload" href="https://www.aercmn.com//scripts/gsap/ScrollTrigger.min.js" as="script"> 72 <link rel="preload" as="script" href="https://ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js"> 73 <link rel="preload" as="script" href="https://cdn.jsdelivr.net/npm/[email protected]/dist/lazyload.min.js"> 74 <style>*{opacity: 0;} 75 @font-face{font-family:"FontAwesome";font-style:normal;font-weight:900;font-display:swap; 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159<!-- End Google Tag Manager (noscript) --> 160 <a href="#main-nav" class="screen-reader">Skip to main navigation</a> 161 <a href="#main-content" class="screen-reader">Skip to main content</a> 162 <div class="bi-accesibility-button"><button id="bi-access" onclick="setCookie('accessibility', 'yes', 1)"><span class="fas fa-universal-access"></span>Access</button></div> 163 <!-- Begin Promotions Pop-Up --> 164 <!-- End Promotions Pop-Up --> 165 <!-- Begin Beyond Indigo Pets Alert Bar --> 166 <!-- end Beyond Indigo Pets Alert Bar --> 167 <div class="bi-body-wrapper"> 168 <div class="bi-nav-container" id="bi-nav"> 169 <div class="bi-nav-controllers"> 170 <p> 171 <button aria-label="menu" id="bi-nav-controller">Menu</button> 172 <button class="bi-contact-controller">Contact</button> 173 </p> 174 </div> 175 <nav class="bi-main-nav"> 176 <ul class="bi-nav"> 177 <li><a href="/">Home</a></li> 178 <li> 179 <a aria-label="more" href="/veterinary-services/emergency-critical-care.html">Emergency, Critical, & Urgent Care</a> 180 </li> 181 <li> 182 <a aria-label="more" href="/veterinary-services/">Specialty & Referral Services</a> 183 <ul class="bi-subnav"> 184 <li><a href="/veterinary-services/anesthesia-pain.html">Anesthesia & Pain Management</a></li> 185 <li><a href="/veterinary-services/avian-exotic-medicine.html">Avian & Exotic Medicine</a></li> 186 <li><a href="/veterinary-services/cardiology.html">Cardiology</a></li> 187 <li><a href="/veterinary-services/dentistry-oral-surgery.html">Dentistry & Oral Surgery</a></li> 188 <li><a href="/veterinary-services/allergy-dermatology.html">Dermatology & Allergy</a></li> 189 <li><a href="/veterinary-services/feline-hyperthyroid-treatment.html">Feline Hyperthyroid Treatment</a></li> 190 <li><a href="/veterinary-services/oncology.html">Oncology</a></li> 191 <li><a href="/veterinary-services/imaging.html">Imaging</a></li> 192 <li><a href="/veterinary-services/internal-medicine.html">Internal Medicine</a></li> 193 <li><a href="/veterinary-services/neurology.html">Neurology</a></li> 194 <li><a href="/veterinary-services/surgery.html">Surgery</a></li> 195 </ul> 196 </li> 197 <li> 198 <a aria-label="more" href="/for-pet-owners/">For Pet Owners</a> 199 <ul class="bi-subnav"> 200 <li><a href="/for-pet-owners/appointments.html">Appointment Request</a></li> 201 <li class="bi-tool"><a href="/faqs/">FAQs</a></li> <li><a href="/for-pet-owners/medication-refills.html">Medication Refills</a></li> 202 <li><a href="/faqs/#payment">Payment Options</a></li> 203 <li><a href="https://mnemb.shop/aerc/shop/home" target="_blank" rel="noopener noreferrer">Shop Our Store</a></li> 204 <li><a href="/pet-loss-support/">Pet Loss Support</a></li> 205 </ul> 206 </li> 207 <li> 208 <a aria-label="more" href="/for-vets/">For Veterinarians</a> 209 <ul class="bi-subnav"> 210 <li><a href="/for-vets/continuing-education-calendar.html">Continuing Education Calendar</a></li> 211 <li><a href="/for-vets/#labrequest">Lab Request Form</a></li> 212 <li><a href="/for-vets/order-aerc-materials.html">Order AERCMN Materials</a></li> 213 <li><a href="/veterinary-services/#referrals">Referrals & Records</a></li> 214 </ul> 215 </li> 216 <li> 217 <a aria-label="more" class="on" href="/about-us/">About Us</a> 218 <ul class="bi-subnav"> 219 <li><a href="/about-us/locally-owned.html">Locally Owned</a></li> 220 <li class="bi-tool"><a href="/staff/">Our Team</a></li> <li><a href="/about-us/charitable-fund.html">Our Charitable Fund</a></li> 221 <li><a href="/blog/">Our Blog</a></li> 222 <li class="bi-tool"><a href="/jobs/">Careers at AERC: Jobs, Internships, & Externships</a></li> </ul> 223 <li><button aria-label="contact" class="bi-contact-controller">Contact Us</button></li> 224 </ul> 225 </nav> 226</div> <header class="bi-site-header"> 227 <div class="bi-text-envelope"> 228 <div class="bi-logo-container"> 229 <a href="/"> 230 <img src="https://www.aercmn.com/images/logo.svg" alt="Oakdale Urgent Care, Emergency & Specialty Color Logo" width="150" height="239" fetchpriority="high">
231 <span class="screen-reader">Oakdale Urgent Care, Emergency & Specialty</span> 232 </a> 233 </div> 234 </div> 235 <div class="bi-header-group"> 236 <div class="bi-text-envelope"> 237 <div class="bi-header-value"> 238 <img src="https://www.aercmn.com/images/elements/24-7-emergency-long-rev.png" alt="24/7 Always Open Emergency Care" width="200" height="32"> Veterinary Emergency & Urgent Care 239 </div> 240 <div class="bi-header-contact left"> 241 <p><span class="bi-phone"><a href="/about-us/oakdale-location.html">Oakdale ER, Urgent Care & Specialty</a></span></p> 242 <p> 243 <span class="bi-phone"><i class="fas fa-phone-alt"></i> <a href="tel:+1-651-501-3766">(651) 501-3766</a></span> 244 <span class="bi-address"><i class="fas fa-map-marker"></i> <a href="https://maps.app.goo.gl/E7BZYHgLmNVbMLyE7" target="_blank" rel="noopener"><span class="bi-street">1160 Helmo Ave N,</span> <span class="bi-city">Oakdale,</span> <span class="bi-state">MN</span> <span class="bi-zip">55128</span></a></span> 245 </p> 246 247 </div> 248 <div class="bi-header-contact right"> 249 <p><span class="bi-phone"><a href="/about-us/st-paul-location.html">St. Paul ER & Urgent Care</a></span></p> 250 <p> 251 <span class="bi-phone"><i class="fas fa-phone-alt"></i> <a href="tel:+1-651-293-1800">(651) 293-1800</a></span> 252 <span class="bi-address"> <i class="fas fa-map-marker"></i> <a href="https://maps.app.goo.gl/yTr5UsBsfgp1APzR7" target="_blank" rel="noopener"><span class="bi-street">1542 7th St W,</span> <span class="bi-city">St Paul,</span> <span class="bi-state">MN</span> <span class="bi-zip">55102</span></a></span> 253 </p> 254 </div> 255 </div> 256 </div> 257</header> <div class="bi-inside-page-hero"> 258 <img src="https://www.aercmn.com/images/page-heroes/hero-about.webp" alt="Our waiting room" title="Our waiting room"> 259 </div> 260 <a name="main-content" tab-index="-1"> 261 <div class="bi-page-wrapper"> 262 <!--insert button bar here--> 263 <div class="bi-button-bar"> 264 <div class="bi-button-block"> 265 <a href="/veterinary-services/emergency-critical-care.html" class="bi-button bi-emergencies"> 266 <img src="/images/elements/24-7-emergency-horizontal-rev.webp" alt="24/7 Emergency Veterinary Services icon" width="112" height="36"> 267 I Have An Emergency 268 </a> 269 <a href="/for-pet-owners/appointments.html" class="bi-button teal"> 270 I need a specialty appointment 271 </a> 272 </div> 273 </div> 274 <main class="bi-page bi-noside"> 275 <article class="bi-bodytext bi-noside" > 276 <header> 277 278 <h1>Who We Are at AERC</h1> 279 280 </header> 281 <div class="bi-text-envelope"> 282<!-- start about page content --> 283<section class="bi-two-up bi-reverse"> 284 <div class="bi-item bi-two-thirds bi-box-container "> 285 <div class="bi-top-content"> 286 <p>Animal Emergency & Referral Center of Minnesota (AERC) is proud to be a locally-owned veterinary practice, deeply rooted in the Twin Cities community. Since opening our doors in 1980, weâve grown into a trusted resource for both primary care veterinarians and pet owners. Today, our team includes experts across <a href="/veterinary-services/">multiple specialties</a> as well as a <a href="/veterinary-services/emergency-critical-care.html">dedicated emergency staff</a>, all working together to provide advanced care when pets need it most.</p> 287 <p><a href="/about-us/oakdale-location.html" class="bi-button teal fill">Oakdale ER, Urgent Care & Specialty</a></p> 288 <p><a href="/about-us/st-paul-location.html" class="bi-button fill">St. Paul ER & Urgent Care</a></p> 289 </div> 290 <div class="bi-box-fill teal"></div> 291 </div> 292 <div class="bi-item bi-one-third bi-box-container"> 293 <div class="bi-box-fill img"> 294 <source type="image/webp" srcset="/images/inside/about-top.webp"> 295 <img class="bi-lazy" data-src="/images/inside/about-top.jpg" alt="One of our staff with a canine patient" title="One of our staff with a canine patient" width="1200" height="800"> 296 </div> 297 </div> 298</section> 299 300<section class="bi-highlight bi-two-up bi-reverse"> 301 <div class="bi-item bi-box-container"> 302 <source type="image/webp" srcset="/images/inside/veterinary-about.webp"> 303 <img class="bi-lazy" data-src="/images/inside/veterinary-about.jpg" alt="Our office" title="Our office" width="1200" height="800"> 304 <div class="bi-box-fill green"></div> 305 </div> 306 <div class="bi-item bi-box-container"> 307 <div class="bi-item-inner"> 308 <h2>Locally Owned, Locally Invested</h2> 309 <p>AERC is proud to be the only emergency and specialty veterinary center in Minnesota that is 100% owned by local veterinarians. Unlike corporate-owned hospitals, every decision about patient care and hospital operations is made right here by veterinarians and leaders who live in the community—and who care deeply about the pets and families we serve.</p> 310 <p><a href="/about-us/locally-owned.html" class="bi-button fill">Learn More</a></p> 311 </div> 312 </div> 313</section> 314 <div class="bi-full-width bi-bg-paws-wrapper"> 315 <span class="bi-parallax"> 316 <img class="layer-1" data-speed="1.15" src="/images/elements/background-paws-layer-1.webp" alt="Various paw prints in bold colors"> 317 <img class="layer-2" data-speed="1.09" src="/images/elements/background-paws-layer-2.webp" alt="Paw prints from the AERC logo"> 318 <img class="layer-3" data-speed="1.05" src="/images/elements/background-paws-layer-3.webp" alt="Paw prints of various species treated by AERC"> 319 </span> 320</div> 321<section class="bi-full-width"> 322 <div class="bi-text-envelope bi-zero-vertical-pad"> 323 <div class="bi-photo-half right"> 324 <h2>
324We Understand How you Feel About Your Pet</h2> 325 <p>At AERC, every patient is family. From emergency medicine to specialty services, our collaborative approach means pets receive comprehensive, compassionate care tailored to their unique needs. We also believe in supporting pet families through what can be stressful times, offering guidance, reassurance, and clear communication every step of the way.</p> 326 <p>Having a sick or injured pet is stressful. We understand. Every <a href="/staff/">doctor and staff member</a> here is a pet owner. Trust us to keep you informed about the care your pet receives at our center and to pay special attention to your needs as well. We promise to treat you and your pet with kindness, dignity, and respect.</p> 327 <p>Want to get to know the people behind the care?</p> 328 <p><a href="/staff/" class="bi-button fill">Meet Our Team</a></p> 329 <source type="image/webp" srcset="/images/inside/about-image-3.webp"> 330 <img class="bi-photo-half-img static bi-lazy" data-src="/images/inside/about-image-3.jpg" alt="Some of our feline patients" title="Some of our feline patients" width="1200" height="1200"> 331 </div> 332 </div> 333</section> 334 335<section class="bi-two-up"> 336 <div class="bi-item bi-box-container"> 337 <div class="bi-item-inner"> 338 <h2>Our Values</h2> 339 <p>Our principles guide everything we do:</p> 340 <ul class="bi-bullets"> 341 <li><strong>Compassion:</strong> treating every pet like our own and supporting families with empathy.</li> 342 <li><strong>Collaboration:</strong> working closely with primary care veterinarians and specialists to provide seamless care.</li> 343 <li><strong>Innovation:</strong> using <a href="/veterinary-services/imaging.html">advanced technology</a> and treatments to achieve the best outcomes.</li> 344 <li><strong>Every Pet:</strong> We care for more than just dogs and cats. Birds, guinea pigs, snakes, hamsters, ferrets, and many other <a href="/veterinary-services/avian-exotic-medicine.html">exotic pets</a> are welcome at our hospital. With over three decades of experience, we are Minnesotaâs only emergency center with extensive expertise in treating exotic animals.</li> 345 <li><strong>Community:</strong> remaining deeply connected to the Twin Cities and the people who call it home.</li> 346 </ul> 347 <p>Being locally owned allows us to stay focused on what matters most: strengthening the bond between pets and their families. Our roots in this community mean that when a pet needs help, the people making decisions about their care are right here—neighbors, colleagues, and fellow animal lovers.</p> 348 <p>For questions or to learn more, <a href="#contact" class="bi-contact-controller">contact us</a> today.</p> 349 350 <p><a class="bi-button fill teal" href="/for-pet-owners/appointments.html">Request an Appointment</a></p> 351 <p><a class="bi-button fill green" href="/veterinary-services/#referrals">Refer a Patient</a></p> 352 </div> 353 </div> 354 <div class="bi-item bi-box-container"> 355 <div class="bi-box-fill orange"></div> 356 <source type="image/webp" srcset="/images/inside/veterinary-about-our-values.webp"> 357 <img class="bi-lazy" data-src="/images/inside/veterinary-about-our-values.jpg" alt="A kitten patient" title="A kitten patient" width="1200" height="1600"> 358 </div> 359</section> 360<!-- end page content --> 361 362 </div> 363 </article> 364 </main> 365 </div> 366 <section class="bi-highlight testimonial"> 367 368 <footer class="bi-testimonials"> 369 <blockquote> 370 “Everyone, from the front desk staff to the neurologist, were genuinely concerned about our dog. The care was exceptional. Great communication at anytime we needed help. ” 371 <br> 372 <cite>—Thomas </cite> 373 </blockquote> 374 </footer> 375 </section> 376<footer id="contact" class="bi-site-footer"> 377 <div class="bi-text-envelope"> 378 <div class="bi-flex-p bi-topper"><img class="bi-lazy" data-src="https://www.aercmn.com/images/elements/24-7-emergency-long.png" alt="24/7 Veterinary Emergency & Urgent Care icon" title="24/7 Veterinary Emergency & Urgent Care at AERC of Minnesota" width="299" height="48"></div> 379 <h2>Two Locations, One Standard of Care</h2> 380 <section class="bi-footer-contact"> 381 <h3><a href="/about-us/oakdale-location.html">Oakdale Urgent Care, Emergency & Specialty</a></h3> 382 <div class="bi-contact-info"> 383 <address>
384 <span class="bi-phone"><strong>Phone:</strong> <i class="fa fa-phone-alt"></i> <a href="tel:+1-651-501-3766">(651) 501-3766</a></span> 385 <br> 386 <span class="bi-address"> 387 <strong>Address:</strong> <i class="fa fa-map-marker"></i> <a href="https://maps.app.goo.gl/E7BZYHgLmNVbMLyE7" target="_blank" rel="noopener"> <span class="bi-street">1160 Helmo Ave N, </span><br><span class="bi-city-state">Oakdale, MN</span> <span class="bi-zip">55128</span> </a> 388 </span> 389 <br> 390 <span class="bi-fax"><strong>Fax:</strong> <i class="fa fa-fax"></i> (651) 501-3763</span> 391 </address> 392 </div> 393 <div class="bi-hours"> 394 <!--?php get_biz_hours('grouped','','1','yes'); ?--> 395 <p>Open 24/7 for Emergencies & Urgent Care<br>Specialty Services Available by Appointment Only</p> <div class="bi-socialmedia"> 396 <nav> 397 <a class="bi-facebook" href="https://www.facebook.com/aercmn" target="_blank" rel="noopener noreferrer"> 398 <span class="facebook"> 399 <svg id="facebook" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1024 1024"> 400 <g> 401 <path d="M512,0C229.23,0,0,229.23,0,512c0,255.55,187.23,467.37,432,505.78V660H302V512H432V399.2C432,270.88,508.44,200,625.39,200c56,0,114.61,10,114.61,10V336H675.44c-63.6,0-83.44,39.47-83.44,80v96H734L711.3,660H592v357.78C836.77,979.37,1024,767.55,1024,512,1024,229.23,794.77,0,512,0Z"/> 402 </g> 403 </svg> 404 </span> 405 <span class="screen-reader">Find us on Facebook</span> 406 </a> 407 <a class="bi-instagram" href="https://www.instagram.com/aercmn/" target="_blank" rel="noopener noreferrer"> 408 <span class="instagram"> 409 <svg id="instagram" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 503.84 503.84"> 410 <g> 411 <path d="M256,49.47c67.27,0,75.23.26,101.8,1.47,24.56,1.12,37.9,5.22,46.78,8.67a78,78,0,0,1,29,18.85,78,78,0,0,1,18.85,29c3.45,8.88,7.55,22.22,8.67,46.78,1.21,26.57,1.47,34.53,1.47,101.8s-.26,75.23-1.47,101.8c-1.12,24.56-5.22,37.9-8.67,46.78a83.51,83.51,0,0,1-47.81,47.81c-8.88,3.45-22.22,7.55-46.78,8.67-26.56,1.21-34.53,1.47-101.8,1.47s-75.24-.26-101.8-1.47c-24.56-1.12-37.9-5.22-46.78-8.67a78,78,0,0,1-29-18.85,78,78,0,0,1-18.85-29c-3.45-8.88-7.55-22.22-8.67-46.78-1.21-26.57-1.47-34.53-1.47-101.8s.26-75.23,1.47-101.8c1.12-24.56,5.22-37.9,8.67-46.78a78,78,0,0,1,18.85-29,78,78,0,0,1,29-18.85c8.88-3.45,22.22-7.55,46.78-8.67,26.57-1.21,34.53-1.47,101.8-1.47m0-45.39c-68.42,0-77,.29-103.87,1.52S107,11.08,91,17.3A123.68,123.68,0,0,0,46.36,46.36,123.68,123.68,0,0,0,17.3,91c-6.22,16-10.48,34.34-11.7,61.15S4.08,187.58,4.08,256s.29,77,1.52,103.87S11.08,405,17.3,421a123.68,123.68,0,0,0,29.06,44.62A123.52,123.52,0,0,0,91,494.69c16,6.23,34.34,10.49,61.15,11.71s35.45,1.52,103.87,1.52,77-.29,103.87-1.52S405,500.92,421,494.69A128.74,128.74,0,0,0,494.69,421c6.23-16,10.49-34.34,11.71-61.15s1.52-35.45,1.52-103.87-.29-77-1.52-103.87S500.92,107,494.69,91a123.52,123.52,0,0,0-29.05-44.62A123.68,123.68,0,0,0,421,17.3c-16-6.22-34.34-10.48-61.15-11.7S324.42,4.08,256,4.08Zm0,122.56A129.36,129.36,0,1,0,385.36,256,129.35,129.35,0,0,0,256,126.64ZM256,340a84,84,0,1,1,84-84A84,84,0,0,1,256,340ZM390.48,91.29a30.23,30.23,0,1,0,30.23,30.23A30.23,30.23,0,0,0,390.48,91.29Z" transform="translate(-4.08 -4.08)"/> 412 </g> 413 </svg> 414 </span> 415 <span class="screen-reader">Find us on Instagram</span> 416 </a> 417 <a class="bi-google-plus" href="https://maps.app.goo.gl/TcGaHfvNQKxULDxk8" target="_blank" rel="noopener noreferrer"> 418 <span class="google"> 419 <svg id="google" xmlns="http://www.w3.org/2000/svg" 420 xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 23.49 24"> 421 <g> 422 <path d="M23.55,10H12.26v4.51h6.46a5.56,5.56,0,0,1-2.39,3.58,7.26,7.26,0,0,1-4.07,1.16,7.15,7.15,0,0,1-6.73-5,7.09,7.09,0,0,1,0-4.58,7.15,7.15,0,0,1,6.73-5,6.49,6.49,0,0,1,4.59,1.8l3.43-3.42a11.49,11.49,0,0,0-8-3.13A12,12,0,0,0,1.54,6.62a11.95,11.95,0,0,0,0,10.76A12,12,0,0,0,12.26,24a11.41,11.41,0,0,0,7.92-2.91,11.7,11.7,0,0,0,3.56-8.82A13.9,13.9,0,0,0,23.55,10Z" transform="translate(-0.26)"/> 423 </g> 424 </svg> 425 </span>
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