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1y clasificarla en categor\xedas como: T\xe9cnico, Atenci\xf3n al Cliente, Facturaci\xf3n, Log\xedstica, Seguridad, entre otras. Esta clasificaci\xf3n ayuda a priorizar y dirigir correctamente las respuestas."},"q2":{"question":"\xbfPuedo editar las respuestas generadas autom\xe1ticamente?","answer":"S\xed, antes de enviar cualquier respuesta generada por el sistema, tienes la oportunidad de revisarla y editarla seg\xfan sea necesario. Simplemente haz clic en el bot\xf3n de edici\xf3n (\xedcono de l\xe1piz) junto a la respuesta propuesta."},"q3":{"question":"\xbfQu\xe9 es ResolveFlow?","answer":"ResolveFlow es nuestra tecnolog\xeda de gesti\xf3n inteligente de incidencias que automatiza la clasificaci\xf3n, priorizaci\xf3n y generaci\xf3n de respuestas. Para utilizarla, primero debes configurarla desde el panel de Incidencias, lo que permite personalizar el asistente seg\xfan las necesidades espec\xedficas de tu negocio."}},"productivity":{"q1":{"question":"\xbfC\xf3mo funciona el seguimiento de tiempo?","answer":"El Seguimiento de Tiempo te permite registrar el tiempo dedicado a diferentes tareas y proyectos. Puedes iniciar, pausar y detener temporizadores, y tambi\xe9n ingresar registros manualmente. La plataforma genera autom\xe1ticamente informes y estad\xedsticas para ayudarte a analizar tu distribuci\xf3n de tiempo."},"q2":{"question":"\xbfPuedo establecer tareas recurrentes?","answer":"S\xed, al crear una tarea puedes configurarla como recurrente, estableciendo la frecuencia (diaria, semanal, mensual) y la duraci\xf3n de la recurrencia. El sistema generar\xe1 autom\xe1ticamente nuevas instancias de la tarea seg\xfan la programaci\xf3n establecida."},"q3":{"question":"\xbfC\xf3mo funcionan las plantillas de flujo de trabajo?","answer":"Las plantillas de flujo de trabajo son secuencias predefinidas de tareas para procesos comunes. Puedes seleccionar una plantilla, personalizarla seg\xfan tus necesidades y aplicarla, lo que crear\xe1 autom\xe1ticamente todas las tareas necesarias con sus depen
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usuarios (opcional)","Dise\xf1os adaptativos para m\xf3vil y escritorio","F\xe1cil integraci\xf3n en cualquier sitio web con un simple script"],"useCases":["Atenci\xf3n al cliente 24/7 en tu p\xe1gina web","Asistencia en procesos de compra para aumentar conversiones","Resoluci\xf3n de preguntas frecuentes sin intervenci\xf3n humana","Captura de leads y calificaci\xf3n inicial de prospectos"],"integrations":["Widget personalizable","Temas adaptativos","Procesamiento de archivos"]}},"customizable":"Personalizable"},"pricing":{"title":"Planes que se adaptan a tu","titleHighlight":"crecimiento","subtitle":"Elige el plan perfecto para impulsar tu negocio con inteligencia artificial","currency":"\u20ac","period":"/mes","sparksIncluded":"Sparks incluidos","bottomCta":"\xbfNecesitas algo diferente?","contactLink":"Hablemos de tu caso espec\xedfico","plans":{"starter":{"name":"Starter","description":"Ideal para comenzar a usar IA sin complicaciones","features":["Asistentes de IA 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flexibles"],"cta":"Contactar"}}},"cta":{"title":"Prep\xe1rate para el futuro","titleHighlight":"hoy mismo","description":"\xdanete a las empresas que ya est\xe1n transformando su forma de trabajar con inteligencia artificial. 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1scription":"Descubre c\xf3mo Lumin puede transformar tu negocio con una demostraci\xf3n personalizada.","button":"Solicitar demo"},"utilia":{"title":"Conoce Utilia","description":"Explora todas las soluciones de inteligencia artificial que ofrecemos para empresas.","button":"Visitar Utilia"}},"contact":{"title":"\xbfTienes preguntas? Nuestro equipo est\xe1 listo para ayudarte","email":"[email protected]","phone":"+34 626 90 91 98"}},"footer":{"tagline":"Ecosistema modular de inteligencia artificial adaptado a tu negocio","sections":{"product":{"title":"Producto","links":{"features":"Funcionalidades","demo":"Solicitar demo","about":"Sobre Lumin","utilia":"Utilia"}},"access":{"title":"Accesos","links":{"admin":"Panel de administraci\xf3n","client":"Panel de clientes","status":"Estado del sistema"}},"company":{"title":"Empresa","links":{"services":"Servicios","contact":"Contacto"}},"legal":{"title":"Legal","links":{"terms":"T\xe9rminos","privacy":"Privacidad","cookies":"Cookies"}}},"copyright":"Todos los derechos reservados.","brandLine":"Un producto de"},"header":{"navigation":{"home":"Inicio","about":"Acerca de","features":"Funcionalidades","pricing":"Precios","contact":"Contacto"},"buttons":{"requestDemo":"Solicitar Demo","myPanel":"Mi Panel","loading":"Cargando..."}},"purchase":{"title":"Completar Compra","steps":{"account":"Cuenta","billing":"Facturaci\xf3n","review":"Revisi\xf3n"},"accountInfo":"Informaci\xf3n de la cuenta","name":"Nombre completo","namePlaceholder":"Tu nombre completo","email":"Email","emailPlaceholder":"[email protected]","password":"Contrase\xf1a","passwordPlaceholder":"M\xednimo 6 caracteres","confirmPassword":"Confirmar contrase\xf1a","confirmPasswordPlaceholder":"Repite tu contrase\xf1a","billingInfo":"Informaci\xf3n de facturaci\xf3n","isCompany":"Soy una empresa","companyName":"Nombre de la empresa","companyNamePlaceholder":"Nombre de tu empresa","taxId":"NIF/CIF","taxIdPlaceholder":"B12345678","billingName":"Nombre de facturaci\xf3n","billingNamePlaceholder":"Nombre para la factura","billingEmail":"Email de facturaci\xf3n","billingEmailPlaceholder":"[email protected]","phone":"Tel\xe9fono","phonePlaceholder":"+34 600 000 000","address":"Direcci\xf3n","addressPlaceholder":"Calle, n\xfamero, piso","address2":"Direcci\xf3n l\xednea 2","address2Placeholder":"Piso, puerta, etc. (opcional)","city":"Ciudad","cityPlaceholder":"Tu ciudad","postalCode":"C\xf3digo postal","postalCodePlaceholder":"28001","state":"Provincia/Estado","statePlaceholder":"Madrid","country":"Pa\xeds","discountCode":"C\xf3digo de descuento","discountCodePlaceholder":"DESCUENTO2024","validate":"Validar","discountApplied":"Descuento aplicado: {{value}}","reviewOrder":"Revisar pedido","monthlySubscription":"Suscripci\xf3n mensual","sparks":"Sparks","subtotal":"Subtotal","discount":"Descuento","total":"Total","acceptTerms":"Acepto los t\xe9rminos y condiciones","acceptPrivacy":"Acepto la pol\xedtica de privacidad","back":"Atr\xe1s","next":"Siguiente","processing":"Procesando...","completePurchase":"Completar Compra","success":"\xa1Compra realizada con \xe9xito! Redirigiendo...","verifying":"Verificando compra...","verifyingDescription":"Estamos verificando tu compra. Por favor espera un momento.","error":"Error en la compra","successTitle":"\xa1Compra realizada con \xe9xito!","successSubtitle":"Tu cuenta ha sido creada y tu suscripci\xf3n est\xe1 activa. Bienvenido a Lumin.","plan":"Plan","amount":"Importe","nextSteps":"Pr\xf3ximos pasos","step1":"Revisa tu email para confirmar la activaci\xf3n de tu cuenta","step2":"Accede a tu panel de cliente con tus credenciales","step3":"Comienza a usar todas las funcionalidades de tu plan","goToPanel":"Ir al Panel","goHome":"Volver al Inicio","needHelp":"\xbfNecesitas ayuda?"},"seo":{"title":"Lumin - Ecosistema de IA que evoluciona con tu negocio","de
1scription":"Lumin es una plataforma modular de inteligencia artificial que se adapta a las necesidades espec\xedficas de tu empresa. Asistentes IA, vigilancia autom\xe1tica de oportunidades y gesti\xf3n de incidencias."}}'),T=JSON.parse('{"privacy":{"title":"POL\xcdTICA DE PRIVACIDAD DE LUMIN","lastUpdated":"Fecha de \xdaltima Actualizaci\xf3n: 1 de Abril de 2025","sections":{"whoWeAre":{"title":"1. \xbfQui\xe9nes somos y por qu\xe9 esta Pol\xedtica es importante?","content":{"intro":"Bienvenido/a a Lumin. Tu privacidad es fundamental para nosotros. Esta Pol\xedtica de Privacidad explica c\xf3mo UTILIA SERVICIOS IA S.COOP.CAN (\\"Utilia\\", \\"nosotros\\"), la cooperativa que ha creado y gestiona la plataforma Lumin, recopila, utiliza, protege y comparte tu informaci\xf3n personal cuando utilizas nuestros servicios.","company":"Somos una cooperativa espa\xf1ola con domicilio social en C/ Teniente Coronel Castillo Olivares n\xba 26 piso 16 A2, Las Palmas de Gran Canaria, y nuestras oficinas se encuentran en CoWorking \u2013 Work in Cholas, Oficina O-B2-A, Calle Antonio Mar\xeda Manrique 3, 35011, Las Palmas de Gran Canaria, Espa\xf1a. Nuestro NIF es F75452102.","contact":"Puedes contactarnos para cualquier duda sobre privacidad en:","companyName":"UTILIA SERVICIOS IA S.COOP.CAN","socialAddress":"Direcci\xf3n Social:","socialAddressValue":"C/ Teniente Coronel Castillo Olivares n\xba 26 piso 16 A2\\nLas Palmas de Gran Canaria","offices":"Oficinas:","officesValue":"CoWorking \u2013 Work in Cholas, Oficina O-B2-A\\nCalle Antonio Mar\xeda Manrique 3, 35011\\nLas Palmas de Gran Canaria","contactInfo":"Contacto:","generalEmail":"Email General:","privacyEmail":"Email Privacidad:","phone":"Tel\xe9fono: +34 677 41 37 03","acceptance":"Al usar Lumin, aceptas las pr\xe1cticas descritas aqu\xed. Si no est\xe1s de acuerdo, te pedimos que no utilices nuestros servicios."}},"dataCollection":{"title":"2. \xbfQu\xe9 informaci\xf3n recopilamos sobre ti?","content":{"intro":"Para que Lumin funcione y te ofrezca la mejor experiencia posible, necesitamos recopilar ciertos tipos de informaci\xf3n:","directInfo":"a) Informaci\xf3n que nos proporcionas directamente:","accountData":"Datos de tu Cuenta:","accountDataDesc":"Cuando te registras o configuras tu cuenta, recopilamos tu nombre de usuario y almacenamos tu contrase\xf1a de forma segura (nunca en texto plano). Tambi\xe9n guardamos el identificador \xfanico de tu configuraci\xf3n de Lumin y tu identificador interno de usuario.","contactEmail":"Email de Contacto:","contactEmailDesc":"La direcci\xf3n de correo electr\xf3nico asociada a tu configuraci\xf3n de Lumin, que usamos para enviarte notificaciones importantes sobre el servicio (como avisos sobre l\xedmites de uso).","contentCreated":"Contenido que Creas o Interact\xfaas:","aiConversations":"Conversaciones con la IA:","aiConversationsDesc":"Los mensajes que intercambias con los diferentes m\xf3dulos de inteligencia artificial (como Lumin Minds, nuestro Agente de Soporte IA, el Profesor IA o el chatbot si lo tienes integrado en tu web). Guardamos este historial para que puedas consultarlo.","productivityData":"Datos de Productividad:","productivityDataDesc":"La informaci\xf3n que introduces en el m\xf3dulo de productividad: detalles de tus tareas (t\xedtulos, descripciones, fechas, prioridades, etiquetas), el tiempo que registras para cada tarea y las plantillas de flujo de trabajo que creas.","incidentsData":"Datos de Incidencias (si usas ResolveFlow):","incidentsDataDesc":"Informaci\xf3n sobre las consultas que tus clientes te env\xedan a trav\xe9s del chatbot (nombre, email, mensaje) y las respuestas que t\xfa editas o apruebas.","opportunitiesData":"Datos del Radar de Oportunidades (si usas Lumin Eye):","opportunitiesDataDesc":"Los t\xe9rminos que buscas, la industria, tu ubicaci\xf3n (si la proporcionas), las notas y etiquetas que a\xf1ades a las oportunidades, tus b\xfasquedas guardadas y las estrategias que defines.","companyInfo":"Informaci\xf3n de tu Empresa:","companyInfoDesc":"La URL de tu sitio web y la descripci\xf3n de tu negocio, que puedes introducir manualmente o permitir que Lumin intente extraerla de tu web (esta extracci\xf3n tiene un l\xedmite de usos).","files":"Archivos:","filesDesc":"Si habilitamos y utilizas la funci\xf3n de subir archivos (por ejemplo, para dar contexto a la IA o gestionar incidencias), recopilaremos esos archivos para procesarlos seg\xfan la funci\xf3n que est\xe9s usando.","profileImage":"Imagen de Perfil:","profileImageDesc":"Si decides subir una imagen para tu perfil.","emailConfig":"Configuraci\xf3n de Correo (si usas ResolveFlow):","emailConfigDesc":"Si configuras el env\xedo de correos de incidencias desde tu propia cuenta, almacenaremos de forma segura las credenciales SMTP (host, puerto, usuario, contrase\xf1a o clave de aplicaci\xf3n de Gmail) que nos proporciones, \xfanicamente para realizar esos env\xedos en tu nombre.","automaticInfo":"b) Informaci\xf3n que recopilamos autom\xe1ticamente cuando usas Lumin:","technicalInfo":"Informaci\xf3n T\xe9cnica y de Conexi\xf3n:","technicalInfoDesc":"Recopilamos informaci\xf3n t\xe9cnica est\xe1ndar como tu direcci\xf3n IP, informaci\xf3n sobre tus inicios de sesi\xf3n (incluyendo intentos fallidos por motivos de seguridad), identificadores temporales de sesi\xf3n para mantenerte conectado y registros de cu\xe1ndo usas la plataforma.","usageData":"Datos de Uso:","usageDataDesc":"Registramos c\xf3mo utilizas Lumin, por ejemplo, el n\xfamero de mensajes que procesan los m\xf3dulos de IA o las b\xfasquedas que realizas en Lumin Eye, para gestionar los l\xedmites de tu plan y entender c\xf3mo se usa el servicio. Guardamos historiales de uso por periodos (mensual, etc.).","appLogs":"Logs de la Aplicaci\xf3n:","appLogsDesc":"Registros t\xe9cnicos
1internos sobre el funcionamiento de la plataforma, errores y eventos importantes para poder diagnosticar problemas y mejorar el servicio.","systemStatus":"Estado del Sistema:","systemStatusDesc":"Monitorizamos internamente si nuestros sistemas y los de terceros clave (como los proveedores de IA) funcionan correctamente.","generatedInfo":"c) Informaci\xf3n generada por Lumin:","aiContent":"Contenido creado por IA:","aiContentDesc":"Las respuestas, an\xe1lisis, res\xfamenes, recomendaciones, clasificaciones de incidencias o planes de seguimiento que la inteligencia artificial genera para ti bas\xe1ndose en tu informaci\xf3n y solicitudes.","analyticsMetrics":"An\xe1lisis y M\xe9tricas:","analyticsMetricsDesc":"Datos agregados sobre tu productividad, an\xe1lisis de oportunidades o estad\xedsticas de incidencias generados por la plataforma.","learningContext":"Contexto de Aprendizaje (Lumin Minds):","learningContextDesc":"Para mejorar la personalizaci\xf3n, Lumin puede analizar (de forma interna y segura) tus conversaciones pasadas con los asistentes Lumin Minds para identificar temas recurrentes y patrones, creando un \\"contexto de aprendizaje\\" que ayude a futuras respuestas a ser m\xe1s relevantes para ti."}},"dataUsage":{"title":"3. \xbfPara qu\xe9 usamos tu informaci\xf3n? (Finalidades)","content":{"intro":"Usamos la informaci\xf3n que recopilamos para:","provideService":"Prestarte el servicio Lumin:","provideServiceDesc":"Permitirte acceder, usar todas sus funciones, gestionar tu cuenta y procesar tus peticiones.","improveExperience":"Mejorar y personalizar tu experiencia:","improveExperienceDesc":"Adaptar las respuestas de la IA a tu contexto (usando el contexto de aprendizaje o la informaci\xf3n de tu empresa), ofrecerte recomendaciones de productividad \xfatiles o personalizar la interfaz.","communicate":"Comunicarnos contigo:","communicateDesc":"Enviarte avisos importantes sobre tu cuenta, cambios en el servicio, alertas de seguridad o notificaciones sobre l\xedmites de uso. Si usas ResolveFlow, para facilitar el env\xedo de respuestas a tus clientes desde tu cuenta de correo configurada.","improveServices":"Mejorar nuestros servicios:","improveServicesDesc":"Analizar (a menudo de forma agregada y anonimizada) c\xf3mo se usa Lumin para corregir errores, desarrollar nuevas funcionalidades y hacer la plataforma m\xe1s \xfatil y eficiente.","security":"Garantizar la seguridad:","securityDesc":"Proteger tu cuenta y nuestra plataforma contra accesos no autorizados, fraudes y abusos, por ejemplo, monitorizando los intentos de inicio de sesi\xf3n.","support":"Darte soporte:","supportDesc":"Ayudarte a resolver dudas o problemas t\xe9cnicos que puedas tener.","manageSubscription":"Gestionar tu suscripci\xf3n (si aplica):","manageSubscriptionDesc":"Procesar pagos, gestionar tu plan y cumplir con nuestras obligaciones administrativas y fiscales.","compliance":"Cumplir con la ley:","complianceDesc":"Responder a requerimientos legales o procesos judiciales si fuera necesario."}},"dataSharing":{"title":"4. \xbfCon qui\xe9n compartimos tu informaci\xf3n?","content":{"intro":"Tu confianza es importante, por eso no vendemos tu informaci\xf3n personal. Solo la compartimos en casos muy concretos y necesarios:","serviceProviders":"Proveedores de Servicios Esenciales:","serviceProvidersDesc":"Trabajamos con empresas que nos ayudan a hacer funcionar Lumin. Esto
1incluye:","aiProviders":"Proveedores de Inteligencia Artificial (como OpenAI):","aiProvidersDesc":"Necesitamos enviarles la informaci\xf3n que introduces (tus mensajes, datos a analizar) para que sus modelos de IA puedan generar las respuestas, an\xe1lisis o recomendaciones que Lumin te ofrece. Tenemos acuerdos con ellos para proteger tus datos.","hostingProviders":"Proveedores de Alojamiento Web y Bases de Datos:","hostingProvidersDesc":"Empresas que nos proporcionan la infraestructura tecnol\xf3gica para que Lumin funcione.","emailProviders":"Proveedores de Env\xedo de Correo:","emailProvidersDesc":"Para las notificaciones autom\xe1ticas del sistema.","providersNote":"Estos proveedores solo acceden a la informaci\xf3n imprescindible para su funci\xf3n y est\xe1n obligados por contrato a protegerla y usarla solo para lo que les hemos pedido.","legalObligations":"Obligaciones Legales:","legalObligationsDesc":"Si una autoridad competente (un juez, la polic\xeda, etc.) nos lo exige legalmente, podr\xedamos tener que compartir informaci\xf3n.","protectRights":"Proteger Nuestros Derechos:","protectRightsDesc":"Para proteger la seguridad de Utilia, de nuestros usuarios o del p\xfablico, o para prevenir fraudes, podr\xedamos compartir informaci\xf3n si es estrictamente necesario.","businessChanges":"Cambios Empresariales:","businessChangesDesc":"Si Utilia se fusionara, fuera adquirida o vendiera sus activos, tu informaci\xf3n podr\xeda transferirse a la nueva entidad, pero siempre respetando los compromisos de esta Pol\xedtica de Privacidad."}},"internationalTransfers":{"title":"5. \xbfSe env\xedan tus datos fuera de Europa? (Transferencias Internacionales)","content":{"intro":"S\xed. Para poder ofrecerte las capacidades de inteligencia artificial, utilizamos proveedores tecnol\xf3gicos como OpenAI, cuyas operaciones pueden estar (total o parcialmente) fuera del Espacio Econ\xf3mico Europeo (EEE), principalmente en Estados Unidos.","protection":"Cuando esto ocurre, nos aseguramos de que tus datos sigan estando protegidos de acuerdo con las exigencias del Reglamento General de Protecci\xf3n de Datos (RGPD). Utilizamos mecanismos legales para ello, como las Cl\xe1usulas Contractuales Tipo aprobadas por la Comisi\xf3n Europea, y evaluamos las medidas de seguridad de nuestros proveedores. Queremos que tus datos est\xe9n seguros, independientemente de d\xf3nde se procesen."}},"dataRetention":{"title":"6. \xbfCu\xe1nto tiempo guardamos tu informaci\xf3n? (Conservaci\xf3n)","content":{"intro":"Guardamos tu informaci\xf3n personal solo durante el tiempo necesario para cumplir los fines para los que la recogimos, tal y como se describe en esta pol\xedtica, o mientras la ley nos obligue a hacerlo. Por ejemplo:","accountData":"Mantenemos los datos de tu cuenta mientras sigas siendo usuario de Lumin.","conversations":"Los historiales de conversaciones y datos de los m\xf3dulos se conservan para que puedas acceder a ellos, pero puedes tener opciones para eliminarlos (consulta tus derechos).","sessionData":"Los datos temporales de sesi\xf3n expiran autom\xe1ticamente tras un periodo definido.","incidents":"Los registros de incidencias que marques como eliminados se borrar\xe1n permanentemente de nuestros sistemas principales despu\xe9s de un plazo prudencial (por ejemplo, 60 d\xedas), a menos que indiques lo contrario.","analytics":"Los datos de uso agregados o anonimizados para an\xe1lisis pueden conservarse durante m\xe1s t
1iempo, ya que no te identifican personalmente.","deletion":"Cuando ya no necesitemos tu informaci\xf3n, la eliminaremos de forma segura o la haremos an\xf3nima."}},"dataSecurity":{"title":"7. \xbfC\xf3mo protegemos tu informaci\xf3n? (Seguridad)","content":{"intro":"Nos tomamos muy en serio la seguridad de tus datos. Utilizamos una combinaci\xf3n de medidas t\xe9cnicas y organizativas para proteger tu informaci\xf3n contra accesos no deseados, p\xe9rdidas o modificaciones:","https":"Usamos conexiones seguras (HTTPS).","passwords":"Protegemos tus contrase\xf1as usando t\xe9cnicas de hashing.","tokens":"Utilizamos sistemas de tokens seguros para gestionar tus sesiones de inicio de sesi\xf3n, con tiempos de validez limitados.","accessControl":"Controlamos los accesos a la plataforma seg\xfan tu rol (cliente o administrador).","loginAttempts":"Limitamos los intentos de inicio de sesi\xf3n para prevenir ataques.","monitoring":"Monitorizamos nuestros sistemas para detectar posibles amenazas.","limitation":"A pesar de nuestros esfuerzos, ning\xfan sistema es infalible. Te pedimos que tambi\xe9n contribuyas a la seguridad protegiendo tu contrase\xf1a y notific\xe1ndonos si detectas cualquier actividad sospechosa en tu cuenta."}},"userRights":{"title":"8. \xbfCu\xe1les son tus derechos sobre tu informaci\xf3n?","content":{"intro":"La ley te reconoce varios derechos sobre tus datos personales. Puedes ejercerlos contact\xe1ndonos a trav\xe9s del email de privacidad indicado al inicio:","access":"Acceso:","accessDesc":"Puedes preguntarnos si estamos tratando tus datos y pedir una copia de los mismos.","rectification":"Rectificaci\xf3n:","rectificationDesc":"Si tus datos son incorrectos o incompletos, puedes pedirnos que los corrijamos.","erasure":"Supresi\xf3n (Olvido):","erasureDesc":"Puedes pedirnos que eliminemos tus datos si ya no son necesarios, si retiras tu consentimiento (si esa era la base legal), o en otros casos que marca la ley.","restriction":"Limitaci\xf3n:","restrictionDesc":"Puedes solicitar que limitemos temporalmente el uso de tus datos en ciertas circunstancias (por ejemplo, mientras verificamos su exactitud).","portability":"Portabilidad:","portabilityDesc":"Tienes derecho a recibir los datos que nos has facilitado directamente en un formato electr\xf3nico com\xfan y a pedirnos que los transmitamos a otra empresa, si es t\xe9cnicamente posible y el tratamiento se basa en tu consentimiento o en un contrato.","objection":"Oposici\xf3n:","objectionDesc":"Puedes oponerte a que usemos tus datos para fines basados en nuestro inter\xe9s leg\xedtimo, por motivos relacionados con tu situaci\xf3n particular.","automated":"No ser objeto de decisiones automatizadas:","automatedDesc":"Tienes derecho a no ser objeto de decisiones basadas \xfanicamente en el tratamiento automatizado (incluida la elaboraci\xf3n de perfiles) que produzcan efectos jur\xeddicos sobre ti o te afecten significativamente de modo similar, salvo excepciones legales.","consent":"Adem\xe1s, tienes derecho a retirar tu consentimiento en cualquier momento si el tratamiento se basa en \xe9l, y a presentar una reclamaci\xf3n ante la Agencia Espa\xf1ola de Protecci\xf3n de Datos (www.aepd.es) si consideras que hemos vulnerado tus derechos."}},"aiUsage":{"title":"9. Uso de Inteligencia Artificial y Aprendizaje","content":{"intro":"Lumin utiliza inteligencia artificial (principalmente de proveedores como OpenAI) para ofrecerte muchas de sus funcionalidades (generar respuestas, analizar datos, dar recomendaciones, etc.). Es importante que sepas:","learning":"La IA aprende para mejorar TU experiencia:","learningDesc":"M\xf3dulos como Lumin Minds pueden analizar tus interacciones pasadas contigo mismo para entender mejor tus temas de inter\xe9s y ofrecerte respuestas m\xe1s relevantes y personalizadas en el futuro. Hacemos esto con el objetivo de mejorar el servicio para ti.","recommendations":"Recomendaciones personalizadas:","recommendationsDesc":"El m\xf3dulo de productividad usa IA para analizar tus datos de tareas y tiempo y darte consejos para optimizar tu flujo de trabajo.","generatedContent":"Contenido generado:","generatedContentDesc":"El contenido creado por la IA (respuestas, an\xe1lisis) se basa en la informaci\xf3n que t\xfa proporcionas y en los modelos del proveedor. Aunque nos esforzamos por la calidad, la IA no es perfecta y puede cometer errores o generar informaci\xf3n imprecisa. Es tu responsabilidad revisar la informaci\xf3n generada por la IA antes de usarla.","thirdParty":"Dependencia de terceros:","thirdPartyDesc":"El funcionamiento de la IA depende de nuestros proveedores (como OpenAI). Su disponibilidad y pol\xedticas pueden afectar a Lumin."}}
1,"policyChanges":{"title":"10. Cambios en esta Pol\xedtica de Privacidad","content":{"intro":"Podemos actualizar esta Pol\xedtica de Privacidad de vez en cuando para reflejar cambios en nuestros servicios o en la legislaci\xf3n. Cuando hagamos cambios importantes, te lo notificaremos publicando la nueva pol\xedtica en Lumin o envi\xe1ndote una comunicaci\xf3n. Te recomendamos revisar esta p\xe1gina peri\xf3dicamente."}},"questions":{"title":"11. \xbfTienes preguntas?","content":{"intro":"Si tienes cualquier duda sobre esta Pol\xedtica de Privacidad o sobre c\xf3mo tratamos tus datos, no dudes en contactarnos usando los datos proporcionados en la Secci\xf3n 1."}}},"footer":{"copyright":"\xa9 {{year}} UTILIA SERVICIOS IA S.COOP.CAN. Todos los derechos reservados.","developed":"Lumin es un aplicativo desarrollado por"}},"terms":{"title":"T\xc9RMINOS Y CONDICIONES DE USO DE LUMIN","lastUpdated":"Fecha de \xdaltima Actualizaci\xf3n: 1 de Abril de 2025","welcome":{"intro":"Bienvenido/a a Lumin. Estos T\xe9rminos y Condiciones rigen el uso de nuestra plataforma, una aplicaci\xf3n de inteligencia artificial desarrollada por UTILIA SERVICIOS IA S.COOP.CAN, con NIF F75452102, startup con sede en Las Palmas de Gran Canaria, Espa\xf1a.","acceptance":"Al registrarte, acceder o usar Lumin, aceptas quedar vinculado por estos T\xe9rminos y nuestra <a href=\\"/privacy\\" className={styles.inlineLink}>Pol\xedtica de Privacidad</a>. Si no est\xe1s de acuerdo, te pedimos que no utilices el servicio."},"sections":{"definitions":{"title":"1. DEFINICIONES","utilia":"Utilia: UTILIA SERVICIOS IA S.COOP.CAN, la empresa creadora de Lumin.","lumin":"Lumin: Nuestra plataforma de inteligencia artificial que incluye diversos m\xf3dulos y funcionalidades.","services":"Servicios: Las funcionalidades de Lumin como Lumin Minds, Lumin Eye, M\xf3dulo de Productividad, ResolveFlow, Soporte IA y Lumin Campus.","user":"Usuario/Cliente: T\xfa, la persona o empresa que usa Lumin.","account":"Cuenta de Usuario: Tu acceso personal a Lumin.","userContent":"Contenido del Usuario: Los datos, textos, archivos o material que env\xedes al usar Lumin.","utiliaContent":"Contenido de Utilia: El software, interfaces, textos, logos, algoritmos y material de Lumin.","aiContent":"Contenido Generado por IA: Respuestas, an\xe1lisis, recomendaciones y contenido creado por los modelos de IA de Lumin.","thirdParty":"Terceros Proveedores: Empresas como OpenAI cuyos servicios usamos para que Lumin funcione.","limits":"L\xedmites de Uso: Restricciones sobre cu\xe1nto puedes usar Lumin seg\xfan tu plan.","assistant":"Asistente: La configuraci\xf3n espec\xedfica de Lumin para tu empresa."},"acceptance":{"title":"2. ACEPTACI\xd3N DE LOS T\xc9RMINOS","content":"Al usar Lumin, confirmas que has le\xeddo y aceptado estos T\xe9rminos. Si usas Lumin en nombre de una empresa, declaras que tienes autoridad para vincularla a estos T\xe9rminos."},"services":{"title":"3. NUESTROS SERVICIOS","intro":"Lumin es una plataforma modular de IA para ayudar a empresas y profesionales. Incluye:","luminMinds":"Lumin Minds: Asistentes virtuales personalizados con el conocimiento de tu empresa.","luminEye":"Lumin Eye: Radar de oportunidades para detectar posibilidades de negocio.","productivity":"M\xf3dulo de Productividad: Gesti\xf3n de tareas y an\xe1lisis de tiempo con recomendaciones inteligentes.","resolveFlow":"ResolveFlow: Sistema para gestionar consultas e incidencias automatizado.","support":"Soporte IA: Ayuda sobre el uso de Lumin con opci\xf3n de contactar soporte humano.","campus":"Lumin Campus: Formaci\xf3n continua en inteligencia artificial.","chatbot":"Chatbot: Posibilidad de integrar Lumin en tu web.","modifications":"Podemos modificar estos servicios para mejorarlos, notific\xe1ndote los cambios importantes."},"account":{"title":"4. TU CUENTA","registration":"Registro: Para usar Lumin, debes crear una cuenta con informaci\xf3n precisa y mantenerla actualizada.","security":"Seguridad: Eres responsable de mantener seguras tus credenciales y notificarnos cualquier uso no autorizado. Implementamos medidas de seguridad, pero ning\xfan sistema es 100% seguro.","responsibility":"Responsabilidad: Eres responsable de todo lo que ocurre en tu cuenta y del contenido que subas."},"license":{"title":"5. LICENCIA DE USO","content":"Te otorgamos una licencia limitada y no exclusiva para usar Lumin para tus fines profesionales, siempre que cumplas estos T\xe9rminos y abones las tarifas correspondientes."},"commitments":{"title":"6. TUS COMPROMISOS","intro":"Te comprometes a:","lawful":"Usar Lumin siguiendo la ley y estos T\xe9rminos.","noIllegal":"No usar el servicio para fines ilegales o fraudulentos.","noReverse":"No intentar acceder al c\xf3digo fuente o descompilar Lumin.","noDisrupt":"No interrumpir el servicio ni intentar acceder sin autorizaci\xf3n.","legalContent":"Asegurar que tu contenido es legal y no infringe derechos de terceros.","emailCompliance":"Si usas la funci\xf3n de env\xedo de correos, cumplir con la normativa aplicable.","safeFiles":"Garantizar que los archivos que subas son legales y libres de malware."},"plans":{"title":"7. PLANES Y L\xcdMITES","pricing":"Tarifas: El acceso a Lumin puede requerir un pago seg\xfan el plan contratado.","limits":"L\xedmites: Cada plan tiene l\xedmites en cuanto a mensajes, b\xfasquedas y uso de asistentes.","renewals":"Renovaciones: Los l\xedmites se renuevan seg\xfan tu ciclo contratado, generalmente cada 30 d\xedas.","overages":"Excesos: Si superas los l\xedmites, podemos cobrarte extra, limitar tu acceso o sugerirte actualizar tu plan.","billing":"Facturaci\xf3n: Los detalles de pago se acordar\xe1n por contrato o estar\xe1n disponibles en la plataforma."},"intellectualProperty":{"title":"8. PROPIEDAD INTELECTUAL","ours":"Lo que es nuestro: Utilia es propietaria de Lumin, su
1c\xf3digo, interfaces, logos y algoritmos. Estos t\xe9rminos solo te dan derecho a usar el servicio.","yours":"Lo que es tuyo: Mantienes la propiedad de todo el contenido que subas a Lumin.","permission":"Lo que nos permites usar: Nos das permiso para usar tu contenido con el fin de ofrecerte el servicio, solucionar problemas t\xe9cnicos y mejorar la plataforma.","aiGenerated":"Contenido creado por la IA: Generalmente mantienes los derechos sobre el contenido que la IA genere para ti. Podemos usar versiones an\xf3nimas para mejorar el servicio."},"dataProtection":{"title":"9. PROTECCI\xd3N DE TUS DATOS","intro":"Protegemos tu privacidad conforme al RGPD y la LOPDGDD. Los detalles est\xe1n en nuestra Pol\xedtica de Privacidad.","keyAspects":"Aspectos clave:","dataCollected":"Datos que recogemos: Informaci\xf3n de registro, uso de la plataforma, contenido que creas y datos de pago.","purpose":"Para qu\xe9 los usamos: Para que Lumin funcione, personalizar tu experiencia, garantizar la seguridad y mejorar el servicio.","legalBasis":"Base legal: Contrato, consentimiento, inter\xe9s leg\xedtimo y obligaciones legales.","security":"Seguridad: Implementamos medidas t\xe9cnicas como encriptaci\xf3n y control de accesos.","retention":"Tiempo de conservaci\xf3n: Guardamos tus datos solo mientras sean necesarios.","sharing":"Compartici\xf3n: Solo compartimos datos con proveedores necesarios para el servicio. No los vendemos.","rights":"Tus derechos: Acceso, rectificaci\xf3n, supresi\xf3n, limitaci\xf3n, oposici\xf3n y portabilidad.","transfers":"Transferencias internacionales: Si usamos proveedores fuera de Europa, garantizamos la protecci\xf3n adecuada."},"artificialIntelligence":{"title":"10. INTELIGENCIA ARTIFICIAL","technology":"Tecnolog\xeda: Lumin usa modelos de IA, principalmente de OpenAI, para generar contenido y an\xe1lisis.","personalization":"Personalizaci\xf3n: Lumin Minds aprende de tus interacciones para darte respuestas m\xe1s relevantes, siempre respetando tu privacidad.","productivity":"Productividad: Usamos IA para analizar tus tareas y darte recomendaciones personalizadas.","thirdParty":"Proveedores externos: Dependemos de servicios como OpenAI. No controlamos sus pol\xedticas ni disponibilidad.","accuracy":"Precisi\xf3n: La IA no es perfecta. Debes revisar el contenido generado antes de usarlo para decisiones importantes."},"availability":{"title":"11. DISPONIBILIDAD Y CAMBIOS","uptime":"Disponibilidad: Nos esforzamos por mantener Lumin siempre activo, pero no podemos garantizar que nunca haya interrupciones por mantenimiento o actualizaciones.","improvements":"Mejoras: Iremos mejorando Lumin con el tiempo, a\xf1adiendo nuevas funciones o cambiando las existentes. Te avisaremos de los cambios importantes."},"warranties":{"title":"12. GARANT\xcdAS Y RESPONSABILIDAD","asIs":"Servicio \\"tal cual\\": Ofrecemos Lumin tal como es, sin garant\xedas espec\xedficas de que cumpla todas tus expectativas o sea infalible.","limitation":"Limitaci\xf3n de responsabilidad: No nos hacemos responsables por da\xf1os indirectos, p\xe9rdidas de negocio o problemas derivados del uso de contenido generado por IA. Nuestra responsabilidad total nunca superar\xe1 lo que hayas pagado en los \xfaltimos 6 meses o 50\u20ac, lo que sea mayor."},"indemnification":{"title":"13. INDEMNIZACI\xd3N","content":"Te comprometes a defendernos e indemnizarnos frente a reclamaciones derivadas de tu uso de Lumin, violaci\xf3n de estos t\xe9rminos o da\xf1os que tu contenido pueda causar a terceros."},"termination":{"title":"14. FIN DEL SERVICIO","byYou":"Por tu parte: Puedes dejar de usar Lumin y cerrar tu cuenta cuando quieras.","byUs":"Por nuestra parte: Podemos suspender tu acceso si incumples estos t\xe9rminos o por otras razones justificadas.","consequences":"Consecuencias: Al terminar, perder\xe1s acceso a Lumin y podemos eliminar tu cuenta y contenido, respetando las leyes de protecci\xf3n de datos."},"applicableLaw":{"title":"15. LEY APLICABLE","content":"Estos T\xe9rminos se rigen por las leyes espa\xf1olas. Cualquier disputa se resolver\xe1 en los tribunales de Las Palmas de Gran Canaria."},"changes":{"title":"16. CAMBIOS EN LOS T\xc9RMINOS","content":"Podemos actualizar estos T\xe9rminos ocasionalmente. Si los cambios son importantes, te avisaremos con al menos 15 d\xedas de antelaci\xf3n. Al seguir usando Lumin despu\xe9s de los cambios, aceptas los nuevos t\xe9rminos."},"contact":{"title":"17. CONTACTO","intro":"Para cualquier duda sobre estos T\xe9rminos, cont\xe1ctanos:","companyName":"UTILIA SERVICIOS IA S.COOP.CAN","socialAddress":"Direcci\xf3n
1Social:","socialAddressValue":"C/ Teniente Coronel Castillo Olivares n\xba 26 piso 16 A2\\nLas Palmas de Gran Canaria","offices":"Oficinas:","officesValue":"CoWorking \u2013 Work in Cholas, Oficina O-B2-A\\nCalle Antonio Mar\xeda Manrique 3, 35011\\nLas Palmas de Gran Canaria","contactInfo":"Contacto:","phone":"Tel\xe9fono: +34 677 41 37 03","email":"Email:","website":"Web:"},"finalProvisions":{"title":"18. DISPOSICIONES FINALES","completeAgreement":"Acuerdo completo: Estos T\xe9rminos y la Pol\xedtica de Privacidad forman el acuerdo total entre t\xfa y Utilia.","validity":"Validez: Si alguna parte de estos T\xe9rminos no fuera v\xe1lida, el resto seguir\xe1 siendo aplicable.","noWaiver":"No renuncia: Si no aplicamos alguna parte de estos T\xe9rminos en un momento dado, no significa que renunciemos a aplicarla en el futuro.","assignment":"Cesi\xf3n: No puedes transferir estos T\xe9rminos a otra persona sin nuestro consentimiento, pero nosotros s\xed podemos cederlos."}},"footer":{"copyright":"\xa9 {{year}} UTILIA SERVICIOS IA S.COOP.CAN. Todos los derechos reservados.","developed":"Lumin es un aplicativo desarrollado por"}},"cookies":{"title":"POL\xcdTICA DE COOKIES DE LUMIN","lastUpdated":"Fecha de \xdaltima Actualizaci\xf3n: 1 de Abril de 2025","sections":{"whatAreCookies":{"title":"1. \xbfQu\xe9 son las Cookies y por qu\xe9 usamos esta Pol\xedtica?","content":{"intro":"Bienvenido/a a Lumin. En UTILIA SERVICIOS IA S.COOP.CAN (\\"Utilia\\", \\"nosotros\\"), utilizamos cookies y tecnolog\xedas similares en nuestra plataforma Lumin (lumin.utilia.ai o la URL espec\xedfica de tu instancia de Lumin \u2013 \\"la Plataforma\\") para mejorar tu experiencia, asegurar que la plataforma funcione correctamente y entender c\xf3mo la utilizas.","explanation":"Esta Pol\xedtica de Cookies te explica de forma clara y sencilla qu\xe9 son estas tecnolog\xedas, cu\xe1les usamos, para qu\xe9 las usamos y c\xf3mo puedes gestionarlas.","company":"Somos una cooperativa espa\xf1ola con domicilio social en C/ Teniente Coronel Castillo Olivares n\xba 26 piso 16 A2, Las Palmas de Gran Canaria, y oficinas en CoWorking \u2013 Work in Cholas, Oficina O-B2-A, Calle Antonio Mar\xeda Manrique 3, 35011, Las Palmas de Gran Canaria. Nuestro NIF es F75452102.","privacyRef":"Para m\xe1s detalles sobre c\xf3mo tratamos tus datos personales en general, por favor, consulta nuestra"}},"cookieDefinition":{"title":"2. \xbfQu\xe9 es una Cookie?","content":{"definition":"Una cookie es un peque\xf1o archivo de texto que un sitio web guarda en tu ordenador o dispositivo m\xf3vil cuando lo visitas. Estas cookies permiten que la web recuerde tus acciones y preferencias (como inicio de sesi\xf3n, idioma, tama\xf1o de letra y otras preferencias de visualizaci\xf3n) durante un per\xedodo de tiempo, para que no tengas que volver a configurarlas cada vez que regreses al sitio o navegues por sus p\xe1ginas.","types":"Existen diferentes tipos:","session":"Cookies de sesi\xf3n: Se borran autom\xe1ticamente cuando cierras el navegador.","persistent":"Cookies persistentes: Permanecen en tu dispositivo durante un per\xedodo determinado o hasta que las borras manualmente.","firstParty":"Cookies propias: Son establecidas por el sitio web que est\xe1s visitando (en este caso, por Utilia para Lumin).","thirdParty":"Cookies de terceros: Son establecidas por dominios distintos al que est\xe1s visitando (por ejemplo, si usamos herramientas de an\xe1lisis como Google Analytics)."}},"cookieTypes":{"title":"3. \xbfQu\xe9 tipos de Cookies utilizamos en Lumin y para qu\xe9?","content":{"intro":"En Lumin, utilizamos (o podr\xedamos utilizar) los siguientes tipos de cookies:","whyWeUse":"\xbfPor qu\xe9 las usamos?","needConsent":"\xbfNecesitan tu consentimiento?","examples":"Ejemplos (Ilustrativos):","necessary":{"title":"a) Cookies Estrictamente Necesarias (Esenciales):","why":"Son fundamentales para que puedas navegar por la Plataforma y utilizar sus funciones b\xe1sicas, como iniciar sesi\xf3n de forma segura en tu cuenta o recordar si has aceptado o rechazado otras cookies. Sin ellas, la Plataforma no podr\xeda funcionar correctamente.","consent":"No. La ley nos permite usarlas sin tu consentimiento previo porque son esenciales para prestarte el servicio que has solicitado. Sin embargo, te informamos sobre ellas.","examples":"Cookies para mantener tu sesi\xf3n activa (sessionid), cookies de seguridad para proteger tu cuenta (csrftoken), cookies para recordar tus preferencias de consentimiento (cookie_consent_status)."},"performance":{"title":"b) Cookies de Rendimiento y An\xe1lisis:","why":"Nos ayudan a entender c\xf3mo interact\xfaas con Lumin: qu\xe9 p\xe1ginas visitas m\xe1s, cu\xe1nto tiempo pasas en ellas, si encuentras alg\xfan error, etc. Utilizamos esta informaci\xf3n (normalmente de forma agregada y an\xf3nima) para mejorar el rendimiento de la Plataforma, hacerla m\xe1s intuitiva y optimizar su funcionamiento.","consent":"S\xed. Solo las utilizaremos si nos das tu consentimiento expl\xedcito a trav\xe9s del banner de cookies o del panel de configuraci\xf3n.","examples":"Cookies de Google Analytics (_ga, _gid) si lo implementamos, o cookies de otras herramientas de an\xe1lisis de uso web."},"functionality":{"title":"c) Cookies de Funcionalidad:","why":"Permiten que Lumin recuerde elecciones que has hecho (como tu nombre de usuario, idioma o preferencias de visualizaci\xf3n del tema) para proporcionarte una experiencia m\xe1s personal y c\xf3moda.","consent":"S\xed. Solo las utilizaremos si nos das tu consentimiento expl\xedcito.","examples":"Cookies para recordar el tema visual que has elegido (ui_theme), el \xfaltimo asistente Lumin Mind que usaste, o preferencias de dise\xf1o del dashboard si fuera personalizable."},"marketing":{"title":"d) Cookies de Publicidad o Marketing:","why":"Actualmente, no prevemos utilizar cookies de publicidad dirigid
1a en la plataforma Lumin, ya que es una herramienta profesional B2B. Sin embargo, si en el futuro decidi\xe9ramos usar cookies para mostrarte publicidad relevante (propia o de terceros) o medir la efectividad de campa\xf1as, lo har\xedamos en esta categor\xeda.","consent":"S\xed, absolutamente. Solo se usar\xedan con tu consentimiento expl\xedcito."}}},"cookieList":{"title":"4. Listado Detallado de Cookies Utilizadas","content":{"intro":"A continuaci\xf3n, te presentamos un listado m\xe1s detallado de las cookies que utilizamos o podr\xedamos utilizar en Lumin. Ten en cuenta que esta lista es ilustrativa y podr\xeda variar. 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1ommunicate with you:","communicateDesc":"Send you important notices about your account, service changes, security alerts, or usage limit notifications. If you use ResolveFlow, to facilitate sending responses to your clients from your configured email account.","improveServices":"Improve our services:","improveServicesDesc":"Analyze (often in aggregated and anonymized form) how Lumin is used to fix errors, develop new functionalities, and make the platform more useful and efficient.","security":"Ensure security:","securityDesc":"Protect your account and our platform against unauthorized access, fraud, and abuse, for example, by monitoring login attempts.","support":"Provide you with support:","supportDesc":"Help you resolve questions or technical problems you may have.","manageSubscription":"Manage your subscription (if applicable):","manageSubscriptionDesc":"Process payments, manage your plan, and fulfill our administrative and tax obligations.","compliance":"Comply with the law:","complianceDesc":"Respond to legal requirements or judicial processes if necessary."}},"dataSharing":{"title":"4. Who do we share your information with?","content":{"intro":"Your trust is important, which is why we do not sell your personal information. We only share it in very specific and necessary cases:","serviceProviders":"Essential Service Providers:","serviceProvidersDesc":"We work with companies that help us make Lumin work. This includes:","aiProviders":"Artificial Intelligence Providers (such as OpenAI):","aiProvidersDesc":"We need to send them the information you enter (your messages, data to analyze) so that their AI models can generate the responses, analyses, or recommendations that Lumin offers you. We have agreements with them to protect your data.","hostingProviders":"Web Hosting and Database Providers:","hostingProvidersDesc":"Companies that provide us with the technological infrastructure for Lumin to work.","emailProviders":"Email Sending Providers:","emailProvidersDesc":"For automatic system notifications.","providersNote":"These providers only access the information essential for their function and are contractually obligated to protect it and use it only for what we have asked them to do.","legalObligations":"Legal Obligations:","legalObligationsDesc":"If a competent authority (a judge, police, etc.) legally requires us to do so, we might have to share information.","protectRights":"Protect Our Rights:","protectRightsDesc":"To protect the security of Utilia, our users, or the public, or to prevent fraud, we might share information if strictly necessary.","businessChanges":"Business Changes:","businessChangesDesc":"If Utilia were to merge, be acquired, or sell its assets, your information could be transferred to the new entity, but always respecting the commitments of this Privacy Policy."}},"internationalTransfers":{"title":"5. Is your data sent outside Europe? (International Transfers)","content":{"intro":"Yes. To be able to offer you artificial intelligence capabilities, we use technology providers like OpenAI, whose operations may be (totally or partially) outside the European Economic Area (EEA), mainly in the United States.","protection":"When this occurs, we ensure that your data continues to be protected according to the requirements of the General Data Protection Regulation (GDPR). We use legal mechanisms for this, such as Standard Contractual Clauses approved by the European Commission, and we evaluate the security measures of our providers. We want your data to be safe, regardless of where it is processed."}},"dataRetention":{"title":"6. How long do we keep your information? (Retention)","content":{"intro":"We keep your personal information only for as long as necessary to fulfill the purposes for which we collected it, as described in this policy, or as long as the law requires us to do so. For example:","accountData":"We maintain your account data while you remain a Lumin user.","conversations":"Conversation histories and module data are kept so you can access them, but you may have options to delete them (see your rights).","sessionData":"Temporary session data expires automatically after a defined period.","incidents":"Incident records that you mark as deleted will be permanently deleted from our main systems after a reasonable period (for example, 60 days), unless you indicate otherwise.","analytics":"Aggregated or anonymized usage data for analysis may be kept for longer, as it does not personally identify you.","deletion":"When we no longer need your information, we will delete it securely or make it anonymous."}},"dataSecurity":{"title":"7. How do we protect your information? (Security)","content":{"intro":"We take the security of your data very seriously. We use a combination of technical and organizational measures to protect your information against unwanted access, loss, or modifications:","https":"We use secure connections (HTTPS).","passwords":"We protect your passwords using hashing techniques.","tokens":"We use secure token systems to manage your login sessions, with limited validity times.","accessControl":"We control access to the platform according to your role (client or administrator).","loginAttempts":"We limit login attempts to prevent attacks.","monitoring":"We monitor our systems to detect possible threats.","limitation":"Despite our efforts, no system is infallible. We ask you to also contribute to security by protecting your password and notifying us if you detect any suspicious activity in your account."}},"userRights":{"title":"8. What are your rights regarding your information?","content":{"intro":"The law recognizes several rights regarding your personal data. You can exercise them by contacting us through the privacy email indicated at the beginning:","access":"Access:","accessDesc":"You can ask us if we are processing your data and request a copy of it.","rectification":"Rectification:","rectificationDesc":"If your data is incorrect or incomplete, you can ask us to correct it.","erasure":"Erasure (Right to be Forgotten):","erasureDesc":"You can ask us to delete your data if it is no longer necessary, if you withdraw your consent (if that was the legal basis), or in other cases marked by law.","restriction":"Restriction:","restrictionDesc":"You can request that we temporarily limit the use of your data in certain circumstances (for example, while we verify its accuracy).","portability":"Portability:","portabilityDesc":"You have the right to re
1ceive the data you have provided directly to us in a common electronic format and to ask us to transmit it to another company, if technically possible and the processing is based on your consent or a contract.","objection":"Objection:","objectionDesc":"You can object to our use of your data for purposes based on our legitimate interest, for reasons related to your particular situation.","automated":"Not to be subject to automated decisions:","automatedDesc":"You have the right not to be subject to decisions based solely on automated processing (including profiling) that produce legal effects on you or significantly affect you in a similar way, except for legal exceptions.","consent":"Additionally, you have the right to withdraw your consent at any time if the processing is based on it, and to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that we have violated your rights."}},"aiUsage":{"title":"9. Use of Artificial Intelligence and Learning","content":{"intro":"Lumin uses artificial intelligence (mainly from providers like OpenAI) to offer you many of its functionalities (generating responses, analyzing data, giving recommendations, etc.). It is important that you know:","learning":"AI learns to improve YOUR experience:","learningDesc":"Modules like Lumin Minds can analyze your past interactions with yourself to better understand your topics of interest and offer you more relevant and personalized responses in the future. We do this with the goal of improving the service for you.","recommendations":"Personalized recommendations:","recommendationsDesc":"The productivity module uses AI to analyze your task and time data and give you advice to optimize your workflow.","generatedContent":"Generated content:","generatedContentDesc":"The content created by AI (responses, analyses) is based on the information you provide and the provider\'s models. Although we strive for quality, AI is not perfect and can make mistakes or generate inaccurate information. It is your responsibility to review AI-generated information before using it.","thirdParty":"Third-party dependency:","thirdPartyDesc":"AI operation depends on our providers (like OpenAI). Their availability and policies may affect Lumin."}},"policyChanges":{"title":"10. Changes to this Privacy Policy","content":{"intro":"We may update this Privacy Policy from time to time to reflect changes in our services or legislation. When we make important changes, we will notify you by posting the new policy on Lumin or sending you a communication. We recommend that you review this page periodically."}},"questions":{"title":"11. Do you have questions?","content":{"intro":"If you have any questions about this Privacy Policy or about how we treat your data, do not hesitate to contact us using the data provided in Section 1."}}},"footer":{"copyright":"\xa9 {{year}} UTILIA SERVICIOS IA S.COOP.CAN. All rights reserved.","developed":"Lumin is an application developed by"}},"terms":{"title":"LUMIN TERMS AND CONDITIONS OF USE","lastUpdated":"Last Updated: April 1, 2025","welcome":{"intro":"Welcome to Lumin. These Terms and Conditions govern the use of our platform, an artificial intelligence application developed by UTILIA SERVICIOS IA S.COOP.CAN, with VAT number F75452102, startup based in Las Palmas de Gran Canaria, Spain.","acceptance":"By registering, accessing, or using Lumin, you agree to be bound by these Terms and our <a href=\\"/privacy\\" className={styles.inlineLink}>Privacy Policy</a>. If you do not agree, we ask that you do not use the service."},"sections":{"definitions":{"title":"1. DEFINITIONS","utilia":"Utilia: UTILIA SERVICIOS IA S.COOP.CAN, the company that created Lumin.","lumin":"Lumin: Our artificial intelligence platform that includes various modules and functionalities.","services":"Services: Lumin\'s functionalities such as Lumin Minds, Lumin Eye, Productivity Module, ResolveFlow, AI Support, and Lumin Campus.","user":"User/Client: You, the person or company that uses Lumin.","account":"User Account: Your personal access to Lumin.","userContent":"User Content: The data, texts, files, or material you send when using Lumin.","utiliaContent":"Utilia Content: The softw
1are, interfaces, texts, logos, algorithms, and material of Lumin.","aiContent":"AI-Generated Content: Responses, analyses, recommendations, and content created by Lumin\'s AI models.","thirdParty":"Third-Party Providers: Companies like OpenAI whose services we use to make Lumin work.","limits":"Usage Limits: Restrictions on how much you can use Lumin according to your plan.","assistant":"Assistant: The specific Lumin configuration for your company."},"acceptance":{"title":"2. ACCEPTANCE OF TERMS","content":"By using Lumin, you confirm that you have read and accepted these Terms. If you use Lumin on behalf of a company, you declare that you have the authority to bind it to these Terms."},"services":{"title":"3. OUR SERVICES","intro":"Lumin is a modular AI platform to help businesses and professionals. It includes:","luminMinds":"Lumin Minds: Personalized virtual assistants with your company\'s knowledge.","luminEye":"Lumin Eye: Opportunity radar to detect business possibilities.","productivity":"Productivity Module: Task management and time analysis with intelligent recommendations.","resolveFlow":"ResolveFlow: Automated system for managing queries and incidents.","support":"AI Support: Help with using Lumin with the option to contact human support.","campus":"Lumin Campus: Continuous training in artificial intelligence.","chatbot":"Chatbot: Possibility to integrate Lumin on your website.","modifications":"We may modify these services to improve them, notifying you of important changes."},"account":{"title":"4. YOUR ACCOUNT","registration":"Registration: To use Lumin, you must create an account with accurate information and keep it updated.","security":"Security: You are responsible for keeping your credentials secure and notifying us of any unauthorized use. We implement security measures, but no system is 100% secure.","responsibility":"Responsibility: You are responsible for everything that happens in your account and for the content you upload."},"license":{"title":"5. LICENSE TO USE","content":"We grant you a limited and non-exclusive license to use Lumin for your professional purposes, provided you comply with these Terms and pay the corresponding fees."},"commitments":{"title":"6. YOUR COMMITMENTS","intro":"You commit to:","lawful":"Use Lumin following the law and these Terms.","noIllegal":"Not use the service for illegal or fraudulent purposes.","noReverse":"Not attempt to access the source code or decompile Lumin.","noDisrupt":"Not interrupt the service or attempt unauthorized access.","legalContent":"Ensure that your content is legal and does not infringe third-party rights.","emailCompliance":"If you use the email sending function, comply with applicable regulations.","safeFiles":"Ensure that files you upload are legal and free of malware."},"plans":{"title":"7. PLANS AND LIMITS","pricing":"Pricing: Access to Lumin may require payment according to the contracted plan.","limits":"Limits: Each plan has limits on messages, searches, and assistant usage.","renewals":"Renewals: Limits are renewed according to your contracted cycle, generally every 30 days.","overages":"Overages: If you exceed limits, we may charge you extra, limit your access, or suggest upgrading your plan.","billing":"Billing: Payment details will be agreed by contract or available on the platform."},"intellectualProperty":{"title":"8. INTELLECTUAL PROPERTY","ours":"What is ours: Utilia owns Lumin, its code, interfaces, logos, and algorithms. These terms only give you the right to use the service.","yours":"What is yours: You maintain ownership of all content you upload to Lumin.","permission":"What you allow us to use: You give us permission to use your content in order to provide you with the service, solve technical problems, and improve the platform.","aiGenerated":"AI-created content: You generally maintain rights to content that AI generates for you. We may use anonymous versions to improve the service."},"dataProtection":{"title":"9. PROTECTION OF YOUR DATA","intro":"We protect your privacy in accordance with GDPR and LOPDGDD. Details are in our Privacy Policy.","keyAspects":"Key aspects:","dataCollected":"Data we collect: Registration information, platform usage, content you create, and payment data.","purpose":"What we use it for: To make Lumin work, personalize your experience, ensure security, and improve the service.","legalBasis":"Legal basis: Contract, consent, legitimate interest, and legal obligations.","security":"Security: We implement te
1chnical measures such as encryption and access controls.","retention":"Retention time: We keep your data only as long as necessary.","sharing":"Sharing: We only share data with providers necessary for the service. We do not sell it.","rights":"Your rights: Access, rectification, erasure, restriction, objection, and portability.","transfers":"International transfers: If we use providers outside Europe, we guarantee adequate protection."},"artificialIntelligence":{"title":"10. ARTIFICIAL INTELLIGENCE","technology":"Technology: Lumin uses AI models, mainly from OpenAI, to generate content and analysis.","personalization":"Personalization: Lumin Minds learns from your interactions to give you more relevant responses, always respecting your privacy.","productivity":"Productivity: We use AI to analyze your tasks and give you personalized recommendations.","thirdParty":"External providers: We depend on services like OpenAI. We do not control their policies or availability.","accuracy":"Accuracy: AI is not perfect. You should review generated content before using it for important decisions."},"availability":{"title":"11. AVAILABILITY AND CHANGES","uptime":"Availability: We strive to keep Lumin always active, but we cannot guarantee that there will never be interruptions for maintenance or updates.","improvements":"Improvements: We will improve Lumin over time, adding new functions or changing existing ones. We will notify you of important changes."},"warranties":{"title":"12. WARRANTIES AND LIABILITY","asIs":"Service \\"as is\\": We offer Lumin as it is, without specific warranties that it meets all your expectations or is infallible.","limitation":"Limitation of liability: We are not responsible for indirect damages, business losses, or problems arising from the use of AI-generated content. Our total liability will never exceed what you have paid in the last 6 months or \u20ac50, whichever is greater."},"indemnification":{"title":"13. INDEMNIFICATION","content":"You agree to defend and indemnify us against claims arising from your use of Lumin, violation of these terms, or damages that your content may cause to third parties."},"termination":{"title":"14. END OF SERVICE","byYou":"On your part: You can stop using Lumin and close your account whenever you want.","byUs":"On our part: We may suspend your access if you violate these terms or for other justified reasons.","consequences":"Consequences: Upon termination, you will lose access to Lumin and we may delete your account and content, respecting data protection laws."},"applicableLaw":{"title":"15. APPLICABLE LAW","content":"These Terms are governed by Spanish laws. Any dispute will be resolved in the courts of Las Palmas de Gran Canaria."},"changes":{"title":"16. CHANGES TO THE TERMS","content":"We may update these Terms occasionally. If the changes are important, we will notify you at least 15 days in advance. By continuing to use Lumin after the changes, you accept the new terms."},"contact":{"title":"17. CONTACT","intro":"For any questions about these Terms, contact us:","companyName":"UTILIA SERVICIOS IA S.COOP.CAN","socialAddress":"Registered Address:","socialAddressValue":"C/ Teniente Coronel Castillo Olivares No. 26 floor 16 A2\\nLas Palmas de Gran Canaria","offices":"Offices:","officesValue":"CoWorking \u2013 Work in Cholas, Office O-B2-A\\nCalle Antonio Mar\xeda Manrique 3, 35011\\nLas Palmas de Gran Canaria","contactInfo":"Contact:","phone":"Phone: +34 677 41 37 03","email":"Email:","website":"Website:"},"finalProvisions":{"title":"18. FINAL PROVISIONS","completeAgreement":"Complete agreement: These Terms and the Privacy Policy form the total agreement between you and Utilia.","validity":"Validity: If any part of these Terms were invalid, the rest will continue to be applicable.","noWaiver":"No waiver: If we do not apply any part of these Terms at a given time, it does not mean we waive applying it in the future.","assignment":"Assignment: You cannot transfer these Terms to another person without our consent, but we can assign them."}},"footer":{"copyright":"\xa9 {{year}} UTILIA SERVICIOS IA S.COOP.CAN. All rights reserved.","developed":"Lumin is an application developed by"}},"cookies":{"title":"LUMIN COOKIE POLICY","lastUpdated":"Last Updated: April 1, 2025","sections":{"whatAreCookies":{"title":"1. What are Cookies and why do we use this Policy?","content":{"intro":"Welcome to Lumin. At UTILIA SERVICIOS IA S.COOP.CAN (\\"Utilia\\", \\"we\\"), we use cookies and similar technologies on our Lumin platform (lumin.utilia.ai or the specific URL of your Lumin instance \u2013 \\"the Platform\\") to improve your experience, ensure the platform works correctly, and understand how you use it.","explanation":"This Cookie Policy explains clearly and simply what these technologies are, which ones we use, what we use them for, and how you can manage them.","company":"We are a Spanish cooperative with registered office at C/ Teniente Coronel Castillo Olivares No. 26 floor 16 A2, Las Palmas de Gran Canaria, and offices at CoWorking \u2013 Work in Cholas, Office O-B2-A, Calle Antonio Mar\xeda Manrique 3, 35011, Las Palmas de Gran Canaria. Our VAT number is F75452102.","privacyRef":"For more details on how we treat your personal data in general, please consult our"}},"cookieDefinition":{"title":"2. What is a Cookie?","content":{"definition":"A cookie is a small text file that a website saves on your computer or mobile device when you visit it. These
1cookies allow the web to remember your actions and preferences (such as login, language, font size, and other display preferences) for a period of time, so you don\'t have to reconfigure them each time you return to the site or navigate through its pages.","types":"There are different types:","session":"Session cookies: They are automatically deleted when you close the browser.","persistent":"Persistent cookies: They remain on your device for a determined period or until you manually delete them.","firstParty":"First-party cookies: They are set by the website you are visiting (in this case, by Utilia for Lumin).","thirdParty":"Third-party cookies: They are set by domains other than the one you are visiting (for example, if we use analysis tools like Google Analytics)."}},"cookieTypes":{"title":"3. What types of Cookies do we use in Lumin and what for?","content":{"intro":"In Lumin, we use (or might use) the following types of cookies:","whyWeUse":"Why do we use them?","needConsent":"Do they need your consent?","examples":"Examples (Illustrative):","necessary":{"title":"a) Strictly Necessary Cookies (Essential):","why":"They are fundamental for you to be able to navigate the Platform and use its basic functions, such as logging into your account securely or remembering if you have accepted or rejected other cookies. Without them, the Platform could not function correctly.","consent":"No. The law allows us to use them without your prior consent because they are essential to provide you with the service you have requested. However, we inform you about them.","examples":"Cookies to maintain your active session (sessionid), security cookies to protect your account (csrftoken), cookies to remember your consent preferences (cookie_consent_status)."},"performance":{"title":"b) Performance and Analytics Cookies:","why":"They help us understand how you interact with Lumin: which pages you visit most, how much time you spend on them, if you encounter any errors, etc. We use this information (normally in aggregated and anonymous form) to improve the Platform\'s performance, make it more intuitive, and optimize its operation.","consent":"Yes. We will only use them if you give us your explicit consent through the cookie banner or configuration panel.","examples":"Google Analytics cookies (_ga, _gid) if we implement it, or cookies from other web usage analysis tools."},"functionality":{"title":"c) Functionality Cookies:","why":"They allow Lumin to remember choices you have made (such as your username, language, or theme display preferences) to provide you with a more personal and comfortable experience.","consent":"Yes. We will only use them if you give us your explicit consent.","examples":"Cookies to remember the visual theme you have chosen (ui_theme), the last Lumin Mind assistant you used, or dashboard design preferences if it were customizable."},"marketing":{"title":"d) Advertising or Marketing Cookies:","why":"Currently, we do not foresee using targeted advertising cookies on the Lumin platform, as it is a B2B professional tool. However, if in the future we decided to use cookies to show you relevant advertising (our own or third-party) or measure campaign effectiveness, we would do so in this category.","consent":"Yes, absolutely. They would only be used with your explicit consent."}}},"cookieList":{"title":"4. Detailed List of Cookies Used","content":{"intro":"Below, we present a more detailed list of the cookies we use or might use in Lumin. Note that this list is illustrative and could vary. The exact and updated list will be available and manageable through our cookie configuration panel.","table":{"headers":{"name":"Cookie Name","provider":"Provider","purpose":"Main Purpose","duration":"Duration","type":"Type"},"purposes":{"session":"Maintain your user session securely logged in","csrf":"Protection against cross-site request forgery attacks","consent":"Remember your preferences about cookie usage","analytics":"Analyze how you use the Platform (Google Analytics)","theme":"Remember the chosen visual theme","assistant":"Remember the last Lumin Mind used (if applicable)"},"durations":{"session":"Session","sessionOrYear":"Session / 1 Year","sixMonthsOrYear":"6 Months / 1 Year","variable":"Variable","persistent":"Persistent (1 Year)","month":"Persistent (1 Month)"},"types":{"necessary":"Necessary","analytics":"Optional (Analytics)","functionality":"Optional (Functionality)"}},"disclaimer":"The above table is an example. The precise list of cookies may change. We will conduct periodic audits and update our cookie configuration panel and this policy as
1necessary. We recommend using the configuration panel to see the most updated list and manage your preferences.","disclaimerTitle":"Important disclaimer:"}},"thirdPartyCookies":{"title":"5. Third-Party Cookies","content":{"intro":"As you have seen in the table, we may use third-party services that set their own cookies on your device through our Platform. The most common example is Google Analytics, which helps us understand Lumin usage.","noControl":"We do not directly control these third-party cookies. Their use is governed by the privacy and cookie policies of those third companies. We recommend that you consult them:","other":"If we use other third-party services that set cookies, we will identify them in the above table and/or in our cookie configuration panel."}},"manageCookies":{"title":"6. How can you manage your cookie preferences?","content":{"intro":"You have complete control over optional cookies. We offer you several ways to manage your preferences:","banner":{"title":"Consent Banner:","description":"The first time you visit Lumin, we will show you a banner where you can:","accept":"Accept all cookies.","reject":"Reject all optional cookies.","configure":"Configure your preferences granularly, choosing which categories of optional cookies you allow.","important":"Strictly necessary cookies cannot be disabled through this banner, as they are essential for the Platform\'s operation.","importantLabel":"Important!"},"panel":{"title":"Cookie Configuration Panel:","description":"At any time, you can change your preferences by accessing our cookie configuration panel. You will normally find a link to this panel in the Platform\'s footer or in your profile settings. Withdrawing your consent is as easy as giving it."},"browser":{"title":"Your Browser Settings:","description":"Most web browsers allow you to view, manage, and delete cookies stored on your device. You can also configure your browser to block cookies by default or warn you before they are stored. Note that if you block all cookies (including essential ones), Lumin may not work correctly or some functions may not be available.","guides":"Here are links to guides for the most common browsers:"}}},"internationalTransfers":{"title":"7. International Data Transfers through Cookies","content":{"intro":"If we use third-party cookies (like Google Analytics) whose providers are located outside the European Economic Area (EEA), the information collected by those cookies may be transferred to those countries (e.g., United States).","protection":"When this occurs, we ensure that adequate legal guarantees exist to protect your data, such as the use of Standard Contractual Clauses approved by the European Commission or the provider\'s adherence to the EU-U.S. Data Privacy Framework (if applicable and in force). 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