1<!DOCTYPE html> 2<html lang="en"> 3 4<head> 5 <meta charset="utf-8"> 6<meta name="viewport" content="width=device-width, initial-scale=1"> 7<title>Contact Applian Technologies</title> 8<meta name="description" content="Need help with Applian software? Contact our sales and technical support teams for fast assistance with orders, licenses, or troubleshooting."> 9<meta property="og:title" content="Contact Applian Technologies"> 10<meta property="og:description" content="Need help with Applian software? Contact our sales and technical support teams for fast assistance with orders, licenses, or troubleshooting."> 11<meta property="og:type" content="product"> 12<meta property="og:url" content="https://applian.com"> 13<meta property="og:image" content="https://applian.com/img/logo.png"> 14<meta property="og:site_name" content="Applian Technologies"> 15<meta itemprop="name" content="Contact Applian Technologies"> 16<meta itemprop="description" content="Need help with Applian software? Contact our sales and technical support teams for fast assistance with orders, licenses, or troubleshooting."> 17<link href="https://cdn.jsdelivr.net/npm/bootstrap@5/dist/css/bootstrap.min.css" rel="stylesheet"> 18<link href="/css/page_index.css?v=ww9lv5" rel="stylesheet"> 19<!-- Google Tag Manager -->
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32<header> 33 <div class="container d-flex flex-wrap align-items-center py-3"> 34 <div class="logo flex-grow-1"> 35 <a href="/"><img src="/img/logo.svg" width="230" height="70" alt="logo" title="Applian Technologies"></a> 36 </div> 37 <div class="fs-4">Stream It. Record It. Keep It.</div> 38 </div> 39 <div class="main-nav"> 40 <nav class="navbar navbar-expand-lg navbar-dark"> 41 <div class="container"> 42 <button class="navbar-toggler ms-auto" type="button" data-bs-toggle="collapse" data-bs-target="#main-nav" aria-controls="main-nav" aria-expanded="false" aria-label="Toggle navigation"> 43 <span class="navbar-toggler-icon"></span> 44 </button> 45 <div class="collapse navbar-collapse" id="main-nav"> 46 <ul class="navbar-nav"> 47 <li class="nav-item"> 48 <a href="/products" class="nav-link">Products</a> 49 </li> 50 <li class="nav-item dropdown"> 51 <a class="nav-link dropdown-toggle" href="/order" role="button" data-bs-toggle="dropdown" aria-expanded="false">Order</a> 52 <ul class="dropdown-menu"> 53 <li><a href="/order" class="dropdown-item">Buy Windows Products </a></li> 54 <li><a href="/mac/order" class="dropdown-item">Buy Mac Products </a></li> 55 <li><a href="/upgrade" class="dropdown-item">Upgrade</a></li> 56 </ul> 57 </li> 58 <li class="nav-item"> 59 <a href="/upgrade" class="nav-link">Upgrade</a> 60 </li> 61 <li class="nav-item"> 62 <a href="/downloads" class="nav-link">Downloads</a> 63 </li> 64 <li class="nav-item dropdown"> 65 <a class="nav-link dropdown-toggle" href="/support/?data-filter=.products" role="button" data-bs-toggle="dropdown" aria-expanded="false">Support</a> 66 <ul class="dropdown-menu"> 67 <li><a href="/support/?data-filter=.products" class="dropdown-item">Product Support</a></li> 68 <li><a href="/support/?data-filter=.cs" class="dropdown-item">Customer Service</a></li> 69 <li><a href="/support/?data-filter=.info" class="dropdown-item">Information</a></li> 70 <li><a href="/support/codes" class="dropdown-item">Activation Codes</a></li> 71 <li><a href="/download-streaming-video-audio/" class="dropdown-item">Recording Solutions</a></li> 72 </ul> 73 </li> 74 <li class="nav-item dropdown"> 75 <a class="nav-link dropdown-toggle" href="/about" role="button" data-bs-toggle="dropdown" aria-expanded="false">About Us</a> 76 <ul class="dropdown-menu"> 77 <li><a href="/about" class="dropdown-item">About Applian Technologies</a></li> 78 <li><a href="/newsletter_signup" class="dropdown-item">Newsletter Signup</a></li> 79 <li><a href="https://blog.applian.com" class="dropdown-item">Applian Blog</a></li> 80 <li><a href="/affiliates" class="dropdown-item">Affiliates</a></li> 81 <li><a href="/privacy" class="dropdown-item">Privacy Policy</a></li> 82 <li><a href="/support/contact-links" class="dropdown-item">Contact</a></li> 83 </ul> 84 </li> 85 <li class="nav-item"> 86 <a href="/login" class="nav-link">Log in</a> 87 </li> 88 </li> 89 </ul> 90 </div> 91 </div> 92 </nav> 93 </div> 94</header> 95 <main> 96 <section id="intro"> 97 <h1 class="container fw-normal py-4 mb-0">Contact Us</h1> 98 </section> 99 <section class="container py-5"> 100 <p>We have a ton of information on everything Applian on our main <a href="/support"><strong>Support</strong></a> page. If you're looking for a fast answer, please start there. For everything else...</p> 101 <h2>Sales</h2> 102 <p><a href="mailto:[email protected]">Contact our Sales team</a> for questions regarding:</p> 103 <ul> 104 <li>Pre-purchase Questions</li> 105 <li>Site Licenses</li> 106 <li>Volume Purchases</li> 107 <li>Business Development / Partnerships</li> 108 <li>Press Requests</li> 109 </ul> 110 <br> 111 <h2>Technical Support</h2> 112 <p>For product support, pick the product that you need help with below. If you do need to contact a member of our technical support staff for further assistance, we'll be happy to help: </p> 113 <ul> 114 <li><a href="https://support-rcat.applian.com/support/home">Replay Media Catcher - Windows</a></li> 115 <li><a href="https://support-mrcat.applian.com/support/home">Replay Media Catcher - Mac</a></li> 116 <li><a href="https://support-rarn.applian.com/support/home">Replay Music -Windows</a></li> 117 <li><a href="https://support-mrarn.applian.com/support/home">Replay Music -Mac</a></li> 118 <li><a href="https://support-rvc.applian.com/support/home">Replay Video Capture - Windows</a></li> 119 <li><a href="https://support-mrvc.applian.com/support/home">Replay Video Capture - Mac</a></li> 120 <li><a href="https://support-rr.applian.com/support/home">Replay Radio</a></li> 121 <li><a href="https://support-rcv.applian.com/support/home">Replay Converter - Windows</a></li> 122 <li><a href="https://support-mrcv.applian.com/support/home">Replay Converter - Mac</a></li> 123 <li><a href="https://support-rms.applian.com/support/home">Replay Media Splitter</a></li> 124 <li><a href="https://support-rtc.applian.com/support/home">Replay Telecorder</a></li> 125 <li><a href="https://support-vpl.applian.com/support/home">Video Padlock</a></li> 126 </ul> 127 <h2>Customer Service</h2> 128 <p><a href="/support/?data-filter=.cs">Contact our <strong>Customer Service</strong> team</a> for help with<strong> non-technical</strong> issues, such as::</p> 129 <ul> 130 <li>Ordering problems</li> 131 <li>Billing questions</li> 132 <li>Returns and Exchanges.</li> 133 <li>Change of email</li> 134 <li>Licensing questions</li> 135 <li>CD orders</li> 136 <li>Coupons</li> 137 <li>Registration codes</li> 138 <li>Any other non-technical problems</li> 139 </ul> 140 <h2>Where's Our Phone Number?</h2> 141 <p>Our online help desk allows customers the opportunity to correspond directly with our program developers, on-staff technical experts and customer service representatives. Applian does not provide technical support by phone. This would be incredibly expensive and would increase the cost of our products dramatically. So in effort to keep our products priced low, we provide excellent support via our help desk. An on-staff customer support representative will respond to your questions in less than 24 hours. Please allow a little more time on weekends. We work hard to provide the best possible customer service experience. <a href="/support/cs_testimonials">See what our customers think!</a></p> 142 </section> 143 </main> 144 <footer class="text-light"> 145 <div class="container py-4"> 146 <div class="row"> 147 <div class="col-md-8"> 148 <figure class="d-block"><img src="/img/logo-light.svg" width="230" height="70" alt="Applian"></figure> 149 <div><i class="icon-like align-text-bottom me-2"></i>Recording Online Media Since 1997</div> 150 <div class="mb-4"><i class="icon-globe align-text-bottom me-2"></i>Located in Marco Island, FL</div> 151 <div class="d-flex gap-3 btn-social mb-4"> 152 <a href="https://www.facebook.com/Applian" target="_blank" rel="noopener" class="btn"><i class="icon-facebook"></i></a> 153 <a href="https://twitter.com/Applian" target="_blank" rel="noopener" class="btn"><i class="icon-twitter"></i></a> 154 <a href="https://www.youtube.com/user/ApplianTechnologies" target="_blank" rel="noopener" class="btn"><i class="icon-youtube"></i></a> 155 </div> 156 </div> 157 <div class="col-md-4"> 158 <h4 class="fs-5 fw-bold">Helpful Links</h4> 159 <ul class="list-unstyled"> 160 <li class="border-top"><a href="/">Home</a></li> 161 <li>
161<a href="https://blog.applian.com">Blog</a></li> 162 <li><a href="/privacy">Privacy Policy</a></li> 163 <li><a href="/tab-extension-privacy">Tab Extension Privacy Policy</a></li> 164 <li><a href="/affiliates">Affiliates</a></li> 165 <li><a href="/support/?data-filter=.*">Support</a></li> 166 <li><a href="/support/contact-links">Contact</a></li> 167 </ul> 168 </div> 169 </div> 170 </div> 171 <div class="bg-dark"> 172 <div class="container text-center small py-5"> 173 <div class="mb-2">Applian Technologies recording products are not intended for use in circumventing copy protection mechanisms or for making illegal copies of copyrighted content. Please respect the rights of the content owners when recording.</div> 174 <div>© Copyright 2026 - Applian LLC - All Rights Reserved.</div> 175 </div> 176 </div> 177</footer>
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