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134 135 136 137 138 139<section class="header header__animated"> 140 <div class="container-fluid"> 141 <div class="header__wrapper"> 142 <div class="logo"> 143 <a href="/"> 144 145 <img class="logo__white" src="/static/images/logo-white.db42441f494a.png" alt="TBI Logo"> 146 <img class="logo__blue" src="/static/images/tbi-white-bg.7c55f992c296.png" alt="TBI Logo"> 147 148 </a> 149 </div> 150 <div class="header__menu d-none d-sm-none d-md-none d-lg-flex"> 151 152 153 <div class="header__menu--link dropdown"> 154 <a href="/personal/">Personal<i class="fas fa-caret-down"></i></a> 155 <div class="dropdown-menu dropdown-menu__arrow"> 156 157 158 <div class="links"> 159 160 <a href="/personal/contentious-probate/">Contentious Probate</a> 161 162 <a href="/personal/conveyancing/">Conveyancing & Property</a> 163 164 <a href="/personal/criminal-defence/">Criminal Defence</a> 165 166 <a href="/personal/private-family-law/">Divorce & Private Family Law</a> 167 168 <a href="/personal/family-law-and-children/">Family Law & Children</a> 169 170 <a href="/personal/wills-trusts-and-probate/">Wills, Trusts and Probate</a> 171 172 </div> 173 174 175 176 <div class="links"> 177 178 <a href="/personal/accidents-work/">Accidents at Work</a> 179 180 <a href="/personal/industrial-occupational-injury/">Industrial & Occupational Injury</a> 181 182 <a href="/personal/infected-bloods-compensation-claims/">Infected Bloods Compensation Claims</a> 183 184 <a href="/personal/medical-negligence/">Medical Negligence Solicitors</a> 185 186 <a href="/personal/personal-injury/">Personal Injury Solicitors</a> 187 188 <a href="/personal/road-traffic-accidents/">Road Traffic Accidents</a> 189 190 </div> 191 192 193 </div> 194 </div> 195 196 197 198 <div class="header__menu--link dropdown"> 199 <a href="/business/">Business<i class="fas fa-caret-down"></i></a> 200 <div class="dropdown-menu dropdown-menu__arrow"> 201 202 203 <div class="links"> 204 205 <a href="/business/commercial-and-civil-mediation/">Commercial & Civil Mediation</a> 206 207 <a href="/business/commercial-disputes/">Commercial Disputes</a> 208 209 <a href="/business/commercial-property/">Commercial Property</a> 210 211 <a href="/business/corporate-commercial/">Corporate & Commercial</a> 212 213 <a href="/business/employment-law/">Employment Law</a> 214 215 </div> 216 217 218 </div> 219 </div> 220 221 222 223 <div class="header__menu--link dropdown"> 224 <a href="/about/">About Us<i class="fas fa-caret-down"></i></a> 225 <div class="dropdown-menu dropdown-menu__arrow"> 226 <div class="links"> 227 228 <a href="/about/#1">Who we are</a> 229 230 <a href="/about/#2">Our History</a> 231 232 <a href="/about/#3">Testimonials</a> 233 234 <a href="/our-professionals/">Our Professionals</a> 235 </div> 236 </div> 237 </div> 238 239 240 <div class="header__menu--link"><a href="/knowledge-hub/">Knowledge Hub</a></div> 241 <div class="header__menu--link dropdown"> 242 <a href="/careers/">Work with us <i class="fas fa-caret-down"></i></a> 243 <div class="dropdown-menu dropdown-menu__arrow"> 244 <div class="links"> 245 <a href="/careers/benefits/">Employee Benefits</a> 246 </div> 247 </div> 248 </div> 249 250 251 <div class="header__menu--link dropdown"> 252 <a href="/pricing/">Pricing<i class="fas fa-caret-down"></i></a> 253 <div class="dropdown-menu dropdown-menu__arrow"> 254 <div class="links"> 255 256 <a href="/pricing/commercial-civil-mediation-pricing/">Commercial & Civil Mediation Pricing</a> 257 258 <a href="/pricing/conveyancing-calculator/">Conveyancing Pricing</a> 259
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445York Chambers, York Road, Hartlepool, TS26 9DP</div> 446 <div class="phone">Phone <a href="tel:01642673797">01642 673797</a></div> 447 <div class="social d-flex"> 448 449 450 </div> 451 </div> 452 </div> 453 </div> 454</section> 455 456 457 <section class="content_blocks"> 458 <div class="blocks"> 459 <div class="block"> 460 <div class="content full"> 461 <h1>Cookie Policy</h1> 462 </div> 463 </div> 464 </div> 465 </section> 466 467 <section class="content_blocks"> 468 <div class="block"> 469 <div class="content full"> 470 471 <p>You can learn more detailed information in our <a href="/privacy-policy/" rel="noopener" target="_blank">Privacy Policy</a></p> 472 473<p>Some cookies are essential, whilst others help us improve your experience by providing insights into how the site is being used. The technology to maintain this privacy management relies on cookie identifiers. Removing or resetting your browser cookies will reset these preferences.</p> 474 475<p><strong>Essential Cookies</strong></p> 476 477<p>These cookies enable core website functionality, and can only be disabled by changing your browser preferences.</p> 478 479<p><strong>Google Analytics Cookies</strong></p> 480 481<p>Google Analytics cookies help us to understand your experience of the website and do not store any personal data. </p> 482 483<p><strong>Third-Party Cookies</strong></p> 484 485<p>Third-Party cookies are set by our partners and help us to improve your experience of the website. </p> 486 487<h2>Essential Cookies </h2> 488 489<p>"Essential" cookies let you move around the website and use essential features like secure areas and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.</p> 490 491<table> 492 <tbody> 493 <tr> 494 <th>Name</th> 495 <th>Description</th> 496 <th>Expiration</th> 497 </tr> 498 <tr> 499 <td>Apache</td> 500 <td>This cookie is set to provide a unique identification of the User and is passed back to the server with each subsequent request. The cookie allows us to distinguish between requests from multiple Users vs. multiple requests from the same User. The information is used by many features of the Content Management System as well as the systems responsible for protecting the website from abuse (e.g. a Denial of Service attack).</td> 501 <td>one "session" (i.e. until the browser is closed)</td> 502 </tr> 503 <tr> 504 <td>cookie_option_shown</td> 505 <td>This cookie controls whether the "privacy options" tab has been shown to the User. The tab appears only once per session on the first page that the User lands on.</td> 506 <td>one "session" (i.e. until the browser is closed)</td> 507 </tr> 508 <tr> 509 <td>privacy_preference</td> 510 <td>This cookie is set to record the fact that a User has opted to disable cookies.</td> 511 <td>1 year from set/update.</td> 512 </tr> 513 <tr> 514 <td>privacy_cookie_status</td> 515 <td>This cookie is set to record the fact that a User has opted to enable cookies.</td> 516 <td>1 year from set/update.</td> 517 </tr> 518 <tr> 519 <td>cms_device</td> 520 <td>This cookie detects what type of device is being used so that the user experience can be tailored accordingly.</td> 521 <td>6 months from set/update.</td> 522 </tr> 523 </tbody> 524</table> 525 526<h2>Bing </h2> 527 528<table border="0" cellpadding="0" cellspacing="0"> 529 <tbody> 530 <tr> 531 <th>Name</th> 532 <th>Description</th> 533 </tr> 534 <tr> 535 <td>_uetsid</td> 536 <td>Bing is a search engine and advertising platform owned by Microsoft. This cookie is used by Bing Ads to assist with event tracking. <a href="https://about.ads.microsoft.com/en-gb/resources/training/universal-event-tracking" target="_blank">More information from Bing</a></td> 537 </tr> 538 </tbody> 539</table> 540 541<h2>Google Analytics </h2> 542 543<p>We use Google Analytics to monitor usage of the website. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors (not by name or IP address). For more information see <a href="https://policies.google.com/technologies/partner-sites" target="_blank">Google’s Privacy & Terms</a>.</p> 544 545<table border="0" cellpadding="0" cellspacing="0"> 546 <tbody> 547 <tr> 548 <th>
548Name</th> 549 <th>Description</th> 550 <th>Expiration</th> 551 </tr> 552 <tr> 553 <td>__utma</td> 554 <td>This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.</td> 555 <td>2 years from set/update.</td> 556 </tr> 557 <tr> 558 <td>__utmb</td> 559 <td>This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the <a href="https://developers.google.com/analytics/devguides/collection/gajs/methods/gaJSApiBasicConfiguration#_gat.GA_Tracker_._setSessionCookieTimeout">_setSessionCookieTimeout()</a> method.</td> 560 <td>30 minutes from set/update.</td> 561 </tr> 562 <tr> 563 <td>__utmc</td> 564 <td>This cookie is no longer used by the ga.js tracking code to determine session status. 565 <p>Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.</p> 566 </td> 567 <td>Not set.</td> 568 </tr> 569 <tr> 570 <td>__utmz</td> 571 <td>This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.</td> 572 <td>6 months from set/update.</td> 573 </tr> 574 <tr> 575 <td>__utm*</td> 576 <td>Any cookies with this prefix are related to Google Analytics</td> 577 <td>6 months from set/update.</td> 578 </tr> 579 <tr> 580 <td>_gid, _ga*</td> 581 <td>Any cookies with this prefix are related to Google Universal Analytics. This cookie assigns a client identifier by generating a random number to distinguish unique users. It is used to calculate visitor, session and campaign data and is included in each page request on a site.</td> 582 <td>2 years from set/update.</td> 583 </tr> 584 </tbody> 585</table> 586 587<h2>Ruler </h2> 588 589<table border="0" cellpadding="0" cellspacing="0"> 590 <tbody> 591 <tr> 592 <th>Name</th> 593 <th>Description</th> 594 </tr> 595 <tr> 596 <td>__racnt, __racplx, __rasel, __ratel, __ra*</td> 597 <td>This cookie is used to determine unique visitors to your site and it is updated with each page view. <a href="https://www.ruleranalytics.com/cookie-policy/" target="_blank">More information from Ruler Analytics</a></td> 598 </tr> 599 </tbody> 600</table> 601 602<h2>Lead Forensics </h2> 603 604<table border="0" cellpadding="0" cellspacing="0"> 605 <tbody> 606 <tr> 607 <th>Name</th> 608 <th>Description</th> 609 </tr> 610 <tr> 611 <td>__zlcmid, lfuuid</td> 612 <td>Lead Forensics is a software that reveals the identity of your anonymous website traffic and turns them into actionable leads within a business to business environment. <a href="https://www.leadforensics.com/privacy-and-cookies/" target="_blank">More information from Lead Forensics</a></td> 613 </tr> 614 </tbody> 615</table> 616 617<h2>Crazy Egg </h2> 618 619<table border="0" cellpadding="0" cellspacing="0"> 620 <tbody> 621 <tr> 622 <th>
622Name</th> 623 <th>Description</th> 624 </tr> 625 <tr> 626 <td>_ceg.s, _ceg.u, _ce*</td> 627 <td>CrazyEgg is product that provides detailed information about how a particular page is being used – it can monitor mouse movements and construct heatmaps to help us understand how better to structure our content. The product is a diagnostic tool so is usually only used for a few weeks at a time. <a href="https://www.crazyegg.com/cookies" target="_blank">More information from CrazyEgg</a></td> 628 </tr> 629 </tbody> 630</table> 631 632<h2>Facebook </h2> 633 634<table border="0" cellpadding="0" cellspacing="0"> 635 <tbody> 636 <tr> 637 <th>Name</th> 638 <th>Description</th> 639 </tr> 640 <tr> 641 <td>_fbp, fr</td> 642 <td>Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.</td> 643 </tr> 644 </tbody> 645</table> 646 647<h2>Google Advertising </h2> 648 649<table border="0" cellpadding="0" cellspacing="0"> 650 <tbody> 651 <tr> 652 <th>Name</th> 653 <th>Description</th> 654 </tr> 655 <tr> 656 <td>__aid, __dsid, __gac, __gads, __gtag, __ide, __taid</td> 657 <td>These are all cookies set by Google that may be used for us to display adverts to you when you are visiting other websites on the internet and for tracking anonymous data regarding our advertising campaigns.</td> 658 </tr> 659 </tbody> 660</table> 661 662<p> </p> 663 </div> 664 </div> 665</section> 666 667 668 669<section class="footer "> 670 <div class="container-fluid"> 671 672 <div class="footer__top"> 673 <div class="text"> 674 <div class="footer__title"><h2>Contact us for more details on how we can help.</h2></div> 675 <div class="footer__content"> 676 <div class="footer__content--line"><p>Hartlepool: York Chambers, York Road, Hartlepool. TS26 9DP<br /> 677Stockton: 11 Bridge Road, Stockton-on-Tees. TS18 3AD<br /> 678Wynyard: 12 Evolution, Wynyard Park, Wynyard .TS22 5TB<br /> 679Barnard Castle: 8 Newgate, Barnard Castle. DL12 8NG<br /> 680Sunderland: Scanlan House, 23 John Street, Sunderland, SR1 1JG</p> 681 682<p>Email: [email protected]</p></div> 683 <div class="footer__content--line phone"><a href="tel:03334444422"><i class="fas fa-phone"></i> 0333 444 4422</a></div> 684 <div class="footer__content--line social"> 685 <a href="https://www.facebook.com/TillyBaileyIrvine/" target="_blank"><i class="fab fa-facebook-square"></i></a> 686 <a href="https://www.linkedin.com/company/tbi-solicitors/?originalSubdomain=uk" target="_blank"><i class="fab fa-linkedin"></i></a> 687 <a href="https://twitter.com/tbilaw" target="_blank"><i class="fab fa-twitter-square"></i></a> 688 </div> 689 </div> 690 </div> 691 <div id="id-contact-form" class="form"> 692 <form action="/contact/" method="POST"> 693 <input type="hidden" name="csrfmiddlewaretoken" value="RWmEtA9kQhviMeHifhFAVh14xjH8B6OgiLjX76y506dgBkeplZv996ahIDWTtAQx"> 694 695 <div class="form-group"> 696 <input type="text" name="name" class="form-control" required placeholder="Name" id="id_name"> 697 698 </div> 699 <div class="form-group"> 700 <input type="email" name="email_address" class="form-control" required placeholder="Email Address" id="id_email_address"> 701 702 </div> 703 <div class="form-group"> 704 <input type="text" name="phone_number" class="form-control" placeholder="Phone Number" id="id_phone_number"> 705 706 </div> 707 <div class="form-group"> 708 <select name="branch" class="form-control" required="true" id="id_branch"> 709 <option value="" selected>---------</option> 710 711 <option value="1">Hartlepool Solicitors</option> 712 713 <option value="2">Barnard Castle Solicitors</option> 714 715 <option value="3">Stockton Solicitors</option> 716 717 <option value="4">Wynyard Solicitors</option> 718 719 <option value="5">Sunderland Solicitors</option> 720 721</select> 722 723 </div> 724 <div class="form-group"> 725 <textarea name="message" class="form-control" required="true" placeholder="Message" id="id_message"> 726</textarea> 727 728 </div>
729 <div class="form__captcha"> 730 <div class="g-recaptcha" id="recaptcha-captcha" data-sitekey="6LfzCNIjAAAAAF6-10pTUnRrrUTTPdV6Qj8rT2iu" ></div> 731 732 </div> 733 <div class="form__buttons"> 734 <button type="submit">Send Message →</button> 735 </div> 736 </form> 737 </div> 738 </div> 739 740 <div class="footer__bottom"> 741 <div class="left"> 742 <div class="logo"> 743 <img src="/static/images/footer-logo.5f23844782e3.png" alt="Footer Logo"> 744 </div> 745 746 <div class="footer__links"> 747 <ul> 748 749 <li> 750 <a href="/personal/">Personal</a> 751 </li> 752 753 <li> 754 <a href="/about/">About Us</a> 755 </li> 756 757 <li> 758 <a href="/cookie-policy/">Cookie</a> 759 </li> 760 761 <li> 762 <a href="/business/">Business</a> 763 </li> 764 765 <li> 766 <a href="/careers/">Careers</a> 767 </li> 768 769 <li> 770 <a href="/knowledge-hub/">News</a> 771 </li> 772 773 <li> 774 <a href="/payments/">Pay Online</a> 775 </li> 776 777 <li> 778 <a href="/pricing/">Pricing</a> 779 </li> 780 781 <li> 782 <a href="/terms/">T&C's</a> 783 </li> 784 785 <li> 786 <a href="/privacy-policy/">Privacy</a> 787 </li> 788 789 <li> 790 <a href="https://www.tbilaw.co.uk/policy-on-payment-of-interest-on-clients-money/">Client Interest Policy</a> 791 </li> 792 793 <li> 794 <a href="/complaints-procedure/">Complaints Procedure</a> 795 </li> 796 797 <li> 798 <a href="/media/2024/05/22/our-equality-and-diversity-survey-results-july-2023-pdf.pdf">Equality and Diversity</a> 799 </li> 800 801 </ul> 802 </div> 803 804 </div> 805 <div class="right"> 806 <div class="footer__content--text"> 807 <p>Limited Liability Partnership Registered in England Number OC315000</p> 808 809<p>VAT Number: 159 4523 87</p> 810 811<p>SRA number: 439536</p> 812 <div style="max-width:275px;max-height:163px;"><div style="position: relative;padding-bottom: 59.1%;height: auto;overflow: hidden;"><iframe referrerPolicy="origin" frameborder="0" scrolling="no" allowtransparency="true" src="https://cdn.yoshki.com/iframe/55845r.html" style="border:0px; margin:0px; padding:0px; background-color:transparent; top:0px; left:0px; width:100%; height:100%; position: absolute; z-index: 100;"></iframe></div></div> 813 814 </div>
815 <div class="footer__content--text"> 816 <p>© 2026 Tilly Bailey & Irvine</p> 817 <p>Tilly Bailey & Irvine LLP is a limited liability partnership registered in England (number OC315000) and is authorised and regulated by the Solicitors Regulation Authority.</p> 818 819<p>The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Their website can be viewed at WWW.LEGALOMBUDSMAN.ORG.UK</p> 820 </div> 821 </div> 822 </div> 823 </div> 824</section> 825 826 827 828 829 830
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