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150 151 </head> 152 153 <body> 154 <a class="skip-main" href="#body" onclick="return skipToMainContent('#body');">Skip to main content</a> 155 156 <header> 157 <div id="header"> 158 <div class="amh-row row" id="idmPUi4" style="background-color: rgb(255, 255, 255);"><div class="amh-block amh-container col-md-12" data-block-type="container" id="idiFShT" style=""><div class="amh-content" style="border-width: 0px; border-style: solid; background-color: rgb(255, 255, 255); border-color: rgb(16, 41, 89);"> 159<div class="amh-row row" id="idCsznP"><div class="amh-block amh-text col-md-12 hidden-xs hidden-sm hidden-md hidden-lg" data-block-type="text" id="idgdfVY" data-tile-url="news-and-announcements" style=""><div class="amh-content mce-content-body" style="margin: 5px; padding: 10px 5px 0px 6px; position: relative; border-width: 3px; border-style: solid; border-color: rgb(15, 42, 89); border-radius: 2px;" id="mce_23" spellcheck="false"><p style="text-align: center;" data-mce-style="text-align: center;"><span style="color: #0f2a59;" data-mce-style="color: #0f2a59;">The West Branch will be closed for building maintenance from October 12â18. More details »</span></p></div></div></div> 160<div class="amh-row row" id="id8B0YW"><div class="amh-block amh-text col-md-12" data-block-type="text" id="idE5y54"><div class="amh-content" style="margin: 0px; padding: 0px; position: relative; border-width: 0px; border-style: solid;" id="mce_0" spellcheck="false"><div class="amh-content mce-content-body" id="mce_0" spellcheck="false"> 161<p>
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207<div class="navbar-brand">Menu</div></div><div id="navbar-collapse-grid" class="navbar-collapse collapse"><ul class="nav navbar-nav"><li class="dropdown"><li><a href="/home-16319">Default Home(hidden)</a></li><li class="menuspace"></li><li><a href="https://carmel.bibliocommons.com">Catalog</a></li><li class="menuspace"></li><li><a href="/events?r=thismonth">Calendar</a></li><li class="menuspace"></li><li class="dropdown"><a href="#" data-toggle="dropdown" data-hover="dropdown" data-toggle="dropdown" class="dropdown-toggle js-activated noselect">Using the Library <i class="fa fa-sort-desc"></i></a><ul role="menu" class="dropdown-menu"><li><a href="/locations">Locations & Hours</a></li><li><a href="https://carmelclaylibrary.org/get-a-library-card">Get a Library Card</a></li><li><a href="/text-notices">Sign Up for Text Notices</a></li><li><a href="/borrowing">Borrowing</a></li><li><a href="/dml">Digital Media Lab</a></li><li role="menuitem" class="dropdown-submenu"><a 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297y"><div class="amh-content" id="mce_24" style="margin: 5px 5px 0px; padding: 5px 5px 0px; position: relative; border-width: 0px; border-style: solid;" spellcheck="false"><h2>Library FAQs<a name="faqs"></a> 298</h2></div></div></div> 299<div class="amh-row row" id="idlq7Qt"><div class="amh-block amh-widget col-md-12" data-block-type="widget" style="" id="idXXYz9"><div class="amh-content" style="margin: 0px 5px 5px; padding: 0px 5px 5px; border-width: 0px; border-style: solid;"><div class="dynamic-widget" data-frame="false" data-fill-with="15795" data-location=""> 300 <a class="widget-skip-link" target="_self" href="#skip_target_15795" onclick="event.preventDefault();if(window.self!==window.top){try{window.parent.postMessage('focus-after-widget:'+"15795",'*');}catch(e){}}var t=document.getElementById("skip_target_15795");if(t){t.focus();}return false;">Skip Library FAQs widget</a> 301 <div data-widgetid="15795" id="15795"><ul class="amfaq-list"><li> 302<div class="amfaq-section-title"><a id="" name=""></a></div> 303<ul> 304<li> 305<div tabindex="0" class="amfaq-section-question link">How can I get a library card?</div> 306<div class="amfaq-section-answer"><p><span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/get-a-library-card">Here are complete details about getting a library card.</a></span></p></div> 307</li> 308<li> 309<div tabindex="0" class="amfaq-section-question link">I live somewhere else in Hamilton County. How can I check things out from CCPL?</div> 310<div class="amfaq-section-answer"><p>Just bring your library card from your home library, along with a photo ID, to either our Main Library or our West Branch. You will be asked to fill out a library card application form, and we will verify that your card is in good standing with your home library. (Note that some resources, including most of CCPL's digital collections, are only available to Carmel resident cardholders.)</p></div> 311</li> 312<li> 313<div tabindex="0" class="amfaq-section-question link">My library card has expired. How can I renew it?</div> 314<div class="amfaq-section-answer"><p>Visit the library with an ID showing your current address, and we will confirm that your contact information is up to date and renew your card. If your ID doesn't show your current address, please also bring along an official document, such as a utility bill or bank statement, that shows your current address.</p></div> 315</li> 316<li> 317<div tabindex="0" class="amfaq-section-question link">What is my PIN?</div> 318<div class="amfaq-section-answer"><p>Your PIN is typically the last 4 digits of the phone number you gave us when you got your library card. When typing in your library card number, make sure you aren't including any spaces. Need more help? Call 317.814.3936.</p></div> 319</li> 320<li> 321<div tabindex="0" class="amfaq-section-question link">How can I see what I have checked out or on hold?</div> 322<div class="amfaq-section-answer"><p>Click the <strong>Log In/My CCPL</strong> link at the top of this page. Once you're logged in, you can view your checkouts, renew items, pause or cancel your holds, and more. <span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/our-catalog">Here's more information about logging in to see your checkouts and holds.</a></span> If you need help, call us at 317.814.3936.</p></div> 323</li> 324<li> 325<div tabindex="0" class="amfaq-section-question link">How can I renew the things I have checked out?</div> 326<div class="amfaq-section-answer"><p>Click on the <strong>Log In/My CCPL</strong> link at the top of this page to log into your online account. From there, click on <strong>Checked Out</strong> and choose the items you want to renew. Need help? Call us at 317.814.3936.</p></div> 327</li> 328<li> 329<div tabindex="0" class="amfaq-section-question link">Can I return something I checked out from the Main Library to the West Branch (or vice versa)?</div> 330<div class="amfaq-section-answer"><p>Yes!</p></div> 331</li> 332<li> 333<div tabindex="0" class="amfaq-section-question link">I'm going out of town. Can I pause my holds?</div> 334<div class="amfaq-section-answer"> 335<p>
335Yes, you can pause your holds so that you will continue to move up in the waiting list, but the hold will not be made available for you until the date you specify. Click <strong>Log In/My CCPL</strong> at the top of this page. Once you're logged in, click on your <strong>On Hold</strong> items, and a <strong>Pause hold</strong> button will appear under each hold. If you need help, call us at 317.814.3936.</p> 336<p>You can also pause holds that you've placed on digital items through the Libby by OverDrive app. Learn how at <span style="text-decoration: underline;"><a href="https://help.libbyapp.com">help.libbyapp.com</a></span>.</p> 337</div> 338</li> 339<li> 340<div tabindex="0" class="amfaq-section-question link">Can you give me a list of things I've checked out in the past?</div> 341<div class="amfaq-section-answer"><p>The library doesn't keep a list of past checkouts once items are returned. However, our online catalog provides a way that you can manually keep a list of books you've completed if you want to. <span style="text-decoration: underline;"><a href="https://www.youtube.com/watch?v=6CnqUnILwf4&feature=youtu.be">Here's a quick video about how it works.</a></span></p></div> 342</li> 343<li> 344<div tabindex="0" class="amfaq-section-question link">How can I request an item that isn't in the library's collection? Is interlibrary loan available?</div> 345<div class="amfaq-section-answer"> 346<p>CCPL resident cardholders are welcome to submit suggestions for purchase or interlibrary loan requests for items that aren't in the library's collection.</p> 347<p>If the item was published or released in the past 2 years, you can submit a suggestion for purchase through your online account. Click the <strong>Log In/My CCPL</strong> link at the top of this page and log in. In the <strong>My Library Dashboard</strong> screen that appears, click on <strong>Submit a Suggestion</strong>.</p> 348<p>If the item is older than 2 years or you know you'd like to do an interlibrary loan, <span style="text-decoration: underline;"><a href="https://www.carmelclaylibrary.org/ill">submit an interlibrary loan request</a></span>. We will try to find another library who would be willing to lend us their copy for you to check out. (Only booksânot audiovisual itemsâare eligible for interlibrary loan.)</p> 349<p>Remember that you can also use your CCPL card to check things out from the other public libraries in Hamilton County, so you can check their website catalogs for title availability, too.</p> 350<p>Need help? Give us a call at 317.814.3988.</p> 351</div> 352</li> 353<li> 354<div tabindex="0" class="amfaq-section-question link">How do I use ebooks, digital audiobooks, and other digital formats?</div> 355<div class="amfaq-section-answer"><p>Visit our <span style="text-decoration: underline;"><a href="https://www.carmelclaylibrary.org/download-and-stream">Download & Stream</a></span> webpage to see the services you can access with your CCPL card. Many of these services offer apps so you can download and enjoy the titles on a device, and we've included some Help links at the bottom of that page to help you get started using them.</p></div> 356</li> 357<li> 358<div tabindex="0" class="amfaq-section-question link">Do you accept book donations?</div> 359<div class="amfaq-section-answer"><p>Yes, if you would like to donate books or other materials, you may drop them off at the Foundation Friends Bookstore in the Main Library. <span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/donate-books">Get complete details about what items are accepted.</a></span></p></div> 360</li> 361<li> 362<div tabindex="0" class="amfaq-section-question link">I'm a local author. How can I get my book in the library's collection?</div> 363<div class="amfaq-section-answer"><p><span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/local-author-collection">You can find details about our Local Author Collection here.</a></span></p></div> 364</li> 365<li> 366<div tabindex="0" class="amfaq-section-question link">Does the library have a fax machine?</div> 367<div class="amfaq-section-answer"><p>We don't have a fax machine, but we do have scanners at the Main Library that you can use to scan and email documents. Look for them in the Copy, Scan, & Print areas on the first and second floors. (Still need a fax machine? Try the UPS Store at 484 E Carmel Drive.)</p></div> 368</li> 369<li> 370<div tabindex="0" class="amfaq-section-question link">Does the library offer notary service?</div> 371<div class="amfaq-section-answer"><p>We don't, but the Carmel City Clerk's office at 1000 S. Range Line Road does offer free notary public services. <a href="https://www.carmel.in.gov/220/Notary-Public-Services">Get more details here.</a></p></div> 372</li> 373<li> 374<div tabindex="0" class="amfaq-section-question link">Can I use my library card at other libraries?</div> 375<div class="amfaq-section-answer"> 376<p>Yes, your Carmel Clay Public Library card can be used to check out materials from the other public libraries in Hamilton County. Just take your CCPL card, along with a photo ID, to the neighboring library to get registered in their system. (Note that some services and resources, including digital collections, may only be available to resident cardholders.)<span style="text-decoration: underline;"></span></p> 377<p>If you'd like to be able to check out materials from any public library in Indiana, you can purchase a state-administered Public Library Access Card (PLAC) for $70/year. A PLAC can be purchased at any Indiana public library.</p> 378</div> 379</li> 380<li> 381<div tabindex="0" class="amfaq-section-question link">Can I request a library speaker for my group's event, or could the library have a booth at my event?</div> 382<div class="amfaq-section-answer"><p>If you would like a library representative to speak to your group about library services or if you'd like the library to have a booth or table at your community event, <span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/outreach-request">fill out our Outreach Request Form</a></span>.</p></div> 383</li> 384<li> 385<div tabindex="0" class="amfaq-section-question link">Can I present a program at the library?</div> 386<div class="amfaq-section-answer"><p>If you are a program presenter and would like to submit a proposal for a library program or exhibit, <span style="text-decoration: underline;">
386<a href="https://carmelclaylibrary.org/progexh-proposal">fill out our Program/Exhibit Proposal Form</a></span>.</p></div> 387</li> 388<li> 389<div tabindex="0" class="amfaq-section-question link">How can I find out about library events?</div> 390<div class="amfaq-section-answer"> 391<p><span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/events">Take a look at our online calendar.</a></span> (We've even got <span style="text-decoration: underline;"><a href="https://youtu.be/fFHdXJ8bvCo">a couple of quick pro tips</a></span> for getting the most out of it.)</p> 392<p>You can also <span style="text-decoration: underline;"><a href="https://carmelclaylibrary.org/subscribe">sign up to receive our monthly email newsletters</a></span>, which are a great way to find out about upcoming programs, exciting new services, recommended reads, and more.</p> 393</div> 394</li> 395</ul> 396</li></ul></div> 397 <div id="skip_target_15795" class="widget-skip-target" tabindex="-1"></div> 398 </div></div></div></div> 399</div></div> 400<div class="amh-block amh-container col-md-2" data-block-type="container" id="id9MD2o"><div class="amh-content"></div></div> 401<div class="amh-block amh-container col-md-4" data-block-type="container" id="idCj75J" style=""><div class="amh-content"> 402<div class="amh-row row" id="id86iF1"><div class="amh-block amh-text col-md-12" data-block-type="text" data-tile-url="ask-a-librarian" id="idR9J71"><div class="amh-content" style="margin: 5px; padding: 5px; position: relative; border-width: 0px; border-style: solid;" id="mce_23" spellcheck="false"><p><img src="https://static.libnet.info/images/editor/carmel/Chat_with_a_Librarian_button.png" alt="Chat with a Librarian" width="250" height="49" style="display: block; margin-left: auto; margin-right: auto;"></p></div></div></div> 403<div class="amh-row row" id="idr8mqn"><div class="amh-block amh-text col-md-12" data-block-type="text" id="idL6hTJ" style=""><div class="amh-content mce-content-body" id="mce_23" style="margin: 25px 5px; padding: 5px; position: relative; border-width: 0px; border-style: solid;" spellcheck="false"> 404<h2>Call Us</h2> 405<table border="3" style="height: 223px; width: 100%; border-collapse: collapse; border-style: solid; border-color: #35b8c7;" cellspacing="6" cellpadding="6" data-mce-style="height: 223px; width: 100%; border-collapse: collapse; border-style: solid; border-color: #35b8c7;" data-mce-selected="1"><tbody> 406<tr style="background-color: #0f2a59;" data-mce-style="background-color: #0f2a59;"> 407<td style="width: 50%; text-align: center;" data-mce-style="width: 50%; text-align: center;"><span style="color: #ffffff;" data-mce-style="color: #ffffff;"><strong>Department</strong></span></td> 408<td style="width: 50%; text-align: center;" data-mce-style="width: 50%; text-align: center;"><span style="color: #ffffff;" data-mce-style="color: #ffffff;"><strong>Phone</strong></span></td> 409</tr> 410<tr style="height: 46px;" data-mce-style="height: 46px;"> 411<td style="width: 50%; height: 46px; text-align: center;" data-mce-style="width: 50%; height: 46px; text-align: center;"><strong>Renewals, library cards, & account questions</strong></td> 412<td style="width: 50%; height: 46px; text-align: left;" data-mce-style="width: 50%; height: 46px; text-align: left;"><strong>Â 317.814.3936</strong></td> 413</tr> 414<tr style="height: 26px;" data-mce-style="height: 26px;"> 415<td style="width: 50%; height: 26px; text-align: center;" data-mce-style="width: 50%; height: 26px; text-align: center;"><strong>Adult Services</strong></td> 416<td style="width: 50%; height: 26px;" data-mce-style="width: 50%; height: 26px;"><strong>Â 317.814.3988</strong></td> 417</tr> 418<tr style="height: 26px;" data-mce-style="height: 26px;"> 419<td style="width: 50%; height: 26px; text-align: center;" data-mce-style="width: 50%; height: 26px; text-align: center;"><strong>Teen Services</strong></td> 420<td style="width: 50%; height: 26px;" data-mce-style="width: 50%; height: 26px;"><strong>Â 317.814.3983</strong></td> 421</tr> 422<tr style="height: 25px;" data-mce-style="height: 25px;"> 423<td style="width: 50%; height: 25px; text-align: center;" data-mce-style="width: 50%; height: 25px; text-align: center;"><strong>Youth Services</strong></td> 424<td style="width: 50%; height: 25px;" data-mce-style="width: 50%; height: 25px;"><strong>Â 317.814.3992</strong></td> 425</tr> 426<tr> 427<td style="width: 50%; text-align: center;" data-mce-style="width: 50%; text-align: center;"><strong>Main Library</strong></td> 428<td style="width: 50%;" data-mce-style="width: 50%;"><strong>Â 317.814.3900</strong></td> 429</tr> 430<tr style="height: 28px;" data-mce-style="height: 28px;"> 431<td style="width: 50%; height: 28px; text-align: center;" data-mce-style="width: 50%; height: 28px; text-align: center;"><strong>West Branch</strong></td> 432<td style="width: 50%; height: 28px;" data-mce-style="width: 50%; height: 28px;"><strong>Â 317.814.3965</strong></td> 433</tr> 434<tr style="height: 25px;" data-mce-style="height: 25px;"> 435<td style="width: 50%; height: 25px; text-align: center;" data-mce-style="width: 50%; height: 25px; text-align: center;"><strong>Digital Media Lab</strong></td> 436<td style="width: 50%; height: 25px;" data-mce-style="width: 50%; height: 25px;"><strong>Â 317.814.3999</strong></td> 437</tr> 438<tr style="height: 24px;" data-mce-style="height: 24px;"> 439<td style="width: 50%; height: 24px; text-align: center;" data-mce-style="width: 50%; height: 24px; text-align: center;"><strong>CCPL Foundation</strong></td> 440<td style="width: 50%; height: 24px;" data-mce-style="width: 50%; height: 24px;"><strong>Â 317.814.3998</strong></td> 441</tr> 442<tr style="height: 23px;" data-mce-style="height: 23px;"> 443<td style="width: 50%; height: 23px; text-align: center;" data-mce-style="width: 50%; height: 23px; text-align: center;"><strong>Administration</strong></td> 444<td style="width: 50%; height: 23px;" data-mce-style="width: 50%; height: 23px;"><strong>Â 317.814.3911</strong></td> 445</tr> 446</tbody></table> 447<div id="mceResizeHandlenw" data-mce-bogus="all" class="mce-resizehandle" unselectable="true" data-mce-style="cursor: nw-resize; margin: 0px; padding: 0px; left: 1.5px; top: 43.5px;" style="cursor: nw-resize; margin: 0px; padding: 0px; left: 1.5px; top: 43.5px;"></div> 448<div id="mceResizeHandlene" data-mce-bogus="all" class="mce-resizehandle" unselectable="true" data-mce-style="cursor: ne-resize; margin: 0px; padding: 0px; left: 253.828px; top: 43.5px;" style="cursor: ne-resize; margin: 0px; padding: 0px; left: 253.828px; top: 43.5px;"></div> 449<div id="mceResizeHandlese" data-mce-bogus="all" class="mce-resizehandle" unselectable="true" data-mce-style="cursor: se-resize; margin: 0px; padding: 0px; left: 253.828px; top: 318.438px;" style="cursor: se-resize; margin: 0px; padding: 0px; left: 253.828px; top: 318.438px;"></div> 450<div id="mceResizeHandlesw" data-mce-bogus="all" class="mce-resizehandle" unselectable="true" data-mce-style="cursor: sw-resize; margin: 0px; padding: 0px; left: 1.5px; top: 318.438px;" style="cursor: sw-resize; margin: 0px; padding: 0px; left: 1.5px; top: 318.438px;"></div> 451</div></div></div> 452<div class="amh-row row" id="idLOOLG"><div class="amh-block amh-text col-md-12" data-block-type="text" id="idXpWiG"><div class="amh-content mce-content-body" id="mce_29" style="margin: 5px; padding: 5px; position: relative;" spellcheck="false"> 453<h2>Email Us</h2> 454<p><strong>Be sure to include your library card number in your message</strong> if you have a question about your account, checkouts, or holds.</p> 455</div></div></div> 456<div class="amh-row row" id="idiCu0E"><div class="amh-block amh-widget col-md-12" data-block-type="widget" id="idBlk4d" style=""><div class="amh-content" style="margin: 5px; 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