https://automeit.ai/assets/SMSPolicy-D_zg3xXw.js

1import{j as e}from"./react-vendor-DfoHeozv.js";import{N as s,F as t}from"./index-V81oqLMW.js";import{L as o}from"./vendor-ith8Q2aH.js";import"./query-DZDtV2PN.js";import"./radix-ui-CkjrBej-.js";import"./icons-CZlTLjmy.js";import"./framer-motion-BemoUaiC.js";function m(){return e.jsxs("div",{className:"min-h-screen bg-background text-foreground",children:[" ",e.jsx(s,{})," ",e.jsxs("div",{className:"container mx-auto px-4 md:px-6 pt-32 pb-24",children:[" ",e.jsxs("div",{className:"max-w-3xl mx-auto prose prose-invert",children:[" ",e.jsx("h1",{className:"text-4xl font-bold text-foreground mb-8",children:"SMS Terms, Consent & Privacy Policy"})," ",e.jsxs("p",{className:"text-muted-foreground mb-6",children:["Program: AutoMeit AI Receptionist appointment and customer-care messaging. Message frequency varies. Message and data rates may apply. Reply ",e.jsx("strong",{className:"text-foreground",children:"HELP"})," for help or ",e.jsx("strong",{className:"text-foreground",children:"STOP"})," to cancel."]})," ",e.jsxs("div",{className:"space-y-6 text-foreground",children:[" ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"How We Collect Consent"})," ",e.jsxs("p",{children:[" ","When a caller contacts a service business powered by AutoMeit.ai's AI receptionist (including medical spas, salons, plumbing, HVAC, electrical, roofing, and other home-service companies) and the conversation involves scheduling, dispatch, follow-ups, or any action that may require a text message, the AI assistant verbally asks for permission before any SMS is sent. For example:"," "]})," ",e.jsxs("blockquote",{className:"border-l-4 border-input pl-4 italic my-4 text-muted-foreground",children:[" ",'"Quick note, if we send you any text messages like appointment or service confirmations, standard message rates apply and you can reply STOP anytime. Is it okay to text you at this number?"'," "]})," ",e.jsxs("p",{children:[" ",`The caller must respond with a clear affirmative (e.g., "Yes," "Sure," "That's fine") before any SMS message is sent. If the caller declines or does not respond affirmatively, no text messages will be sent.`," "]})," ",e.jsx("p",{className:"mt-4",children:"Consent may also be collected through two additional methods:"})," ",e.jsxs("ul",{className:"list-disc pl-6 space-y-2 mt-2",children:[" ",e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Online booking or intake form:"})," ","End users may opt in by submitting a booking or intake form on the service business client's website that includes an explicit SMS-consent checkbox next to language disclosing the program, message frequency, and opt-out instructions."]})," ",e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Keyword opt-in via text:"})," ","End users may text"," ",e.jsx("strong",{className:"text-foreground",children:"START"}),","," ",e.jsx("strong",{className:"text-foreground",children:"YES"}),", or"," ",e.jsx("strong",{className:"text-foreground",children:"SUBSCRIBE"})," to the business's AutoMeit number to enroll in SMS."]})," "]})," ",e.jsx("p",{className:"mt-4",children:"Regardless of method, no SMS is sent without a prior affirmative opt-in event that is timestamped and logged in our CRM."})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"Types of Messages"})," ",e.jsx("p",{children:"If you opt in, you may receive the following types of SMS messages:"})," ",e.jsxs("ul",{className:"list-disc pl-6 space-y-2 mt-2",children:[" ",e.jsx("li",{children:"Appointment or service-visit confirmations"})," ",e.jsx("li",{children:"Appointment, service-window, or dispatch reminders"})," ",e.jsx("li",{children:"Follow-up information related to your inquiry or job"})," ",e.jsx("li",{children:"Booking links, rescheduling details, or quote delivery"})," ",e.jsx("li",{children:"Technician or staff arrival notifications and callback requests"})," "]})," ",e.jsxs("p",{className:"mt-2",children:[" ","We do ",e.jsx("strong",{className:"text-foreground",children:"not"})," send marketing, promotional, or advertising messages via SMS. Messages are limited to information directly related to the service you requested."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"Message Frequency"})," ",e.jsxs("p",{children:[" ","Message frequency varies based on your interactions. Typically, you will receive 1-5 messages per appointment or inquiry. You will not receive recurring or automated marketing messages."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"How Consent Is Stored"})," ",e.jsx("p",{children:"We securely record the following at the time of consent:"})," ",e.jsxs("ul",{className:"list-disc pl-6 space-y-2 mt-2",children:[" ",e.jsx("li",{children:"Caller phone number"})," ",e.jsx("li",{children:"Date and timestamp of verbal consent"})," ",e.jsx("li",{children:"Consent status (opted in / opted out)"})," ",e.jsx("li",{children:"Call recording containing the verbal consent (stored securely)"})," "]})," ",e.jsxs("p",{className:"mt-2",children:[" ","Consent records are maintained in our secure CRM system and are available for audit upon request."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"How to Opt Out"})," ",e.jsxs("p",{children:[" ","You can opt out at any time by replying any of the following keywords to any text message:"," ",e.jsx("strong",{className:"text-foreground",children:"STOP, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, STOP ALL"}),'. Once you opt out, no further messages will be sent to your number. In accordance with FCC 2024 R&O (DA 24-102), natural-language replies such as "no more," "please stop," or similar requests will also be honored as opt-out

1s.'," "]})," ",e.jsxs("p",{className:"mt-2",children:[" ","You may also opt out verbally during any call with the AI receptionist by stating that you do not wish to receive text messages."," "]})," ",e.jsxs("p",{className:"mt-2",children:[" ","Reply ",e.jsx("strong",{className:"text-foreground",children:"HELP"})," to any message and you will receive an auto-reply with the program name, support email ([email protected]), and a reminder that message and data rates may apply."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"Message and Data Rates"})," ",e.jsxs("p",{children:[" ","Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"Privacy"})," ",e.jsxs("p",{children:[" ","We do not sell, rent, or share your personal information or phone number with third parties for marketing purposes. Your phone number is only used to deliver the messages described in this policy on behalf of the business you contacted."," "]})," ",e.jsxs("p",{className:"mt-2",children:[" ","For more information on how we handle your data, see our"," ",e.jsxs(o,{href:"/privacy/",className:"text-accent hover:text-foreground transition-colors",children:[" ","Privacy Policy"," "]})," ","."," "]})," "]})," ",e.jsxs("section",{children:[" ",e.jsx("h2",{className:"text-2xl font-semibold text-foreground mt-8 mb-4",children:"Supported Carriers"})," ",e.jsxs("p",{children:[" ","SMS messages are supported on all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary. Carriers are not liable for delayed or undelivered messages."," "]})," "]})," ",e.jsxs("section",{className:"pt-8 border-t border-border mt-12",children:[" ",e.jsx("h2",{className:"text-xl font-semibold text-foreground mb-2",children:"Contact"})," ",e.jsx("p",{children:"AutoMeit LLC (d/b/a AutoMeit.ai)"})," ",e.jsxs("p",{children:[" ","Email:"," ",e.jsxs("a",{href:"mailto:[email protected]",className:"text-accent hover:text-foreground transition-colors",children:[" ","[email protected]"," "]})," "]})," ",e.jsxs("p",{className:"mt-2 text-sm text-muted-foreground",children:[" ","Last updated: April 24, 2026"," "]})," "]})," "]})," "]})," "]})," ",e.jsx(t,{})," "]})}export{m as default};