https://www.bizware.ai/assets/privacy-RIRbNXqO.js

1import{j as e,L as t}from"./index-BI34Wull.js";import{L as n}from"./Logo-CuL31iOQ.js";import{S as o}from"./SiteHeader-Dm6mE_Gh.js";import{S as a}from"./shield-check-Zgzfu2qa.js";import"./index-DYIppBmS.js";import"./index-Bv6t4qTQ.js";import"./index-6gyUWnCE.js";import"./Combination-BhuTL0bJ.js";import"./index-nO4GnRVg.js";import"./index-CjVpYVDb.js";import"./index-B4j4u9tl.js";import"./index-tGlTqnVn.js";import"./chevron-right-FiTzcUYL.js";import"./createLucideIcon-4AT48GiE.js";import"./check-k473LBdN.js";import"./circle-DCBYSuIf.js";import"./sheet-BtT2rG9n.js";import"./index-CneZgM9-.js";import"./x-CYSo_sK4.js";import"./chevron-down-M6ruW4D9.js";function C(){return e.jsxs("div",{className:"min-h-screen text-foreground",style:{background:"var(--gradient-hero)"},children:[e.jsx(o,{}),e.jsx("main",{className:"container mx-auto px-6 pb-20 pt-4",children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsxs("div",{className:"mb-10 text-center",children:[e.jsx("div",{className:"mx-auto inline-flex h-12 w-12 items-center justify-center rounded-2xl bg-primary/10 text-primary",children:e.jsx(a,{className:"h-6 w-6"})}),e.jsx("h1",{className:"mt-4 text-4xl md:text-5xl",children:"Privacy Policy"}),e.jsxs("p",{className:"mt-3 text-muted-foreground",children:["Last updated: ",new Date().toLocaleDateString("en-US",{month:"long",day:"numeric",year:"numeric"})]})]}),e.jsxs("div",{className:"space-y-10",children:[e.jsxs(r,{title:"1. Introduction",children:[e.jsx("p",{children:'Bizware.ai LLC, a California limited liability company (“we,” “us,” or “our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you use our website, applications, and services (collectively, the “Services”).'}),e.jsx("p",{className:"mt-3",children:"By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the Services."})]}),e.jsxs(r,{title:"2. Information We Collect",children:[e.jsx("p",{className:"mb-3",children:"We collect the following categories of personal information:"}),e.jsx("h4",{className:"mb-2 mt-4 text-sm font-semibold uppercase tracking-wider text-primary",children:"2.1 Information You Provide Directly"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Account information:"})," Name, email address, password, company name, and role when you register."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Profile information:"})," Job title, team size, industry, and preferences you choose to share."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Payment information:"})," Billing address and payment method details (processed by our payment processor; we do not store full card numbers)."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Communications:"})," Messages you send to us via email, chat, or support tickets."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Playbook content:"})," Sales scripts, scenarios, client details, and other data you upload or create within the Services."]})]}),e.jsx("h4",{className:"mb-2 mt-4 text-sm font-semibold uppercase tracking-wider text-primary",children:"2.2 Information Collected Automatically"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Device and usage data:"})," IP address, browser type, operating system, device identifiers, pages viewed, time spent, and clickstream data."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Cookies and similar technologies:"})," We use cookies, local storage, and analytics tools to understand usage patterns and improve the Services."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Log data:"})," Server logs recording access times, errors, and system interactions."]})]}),e.jsx("h4",{className:"mb-2 mt-4 text-sm font-semibold uppercase tracking-wider text-primary",children:"2.3 Information from Third Parties"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Authentication providers:"})," If you sign in via Google OAuth or similar services, we receive your name, email, and profile picture subject to your consent."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Zoom integration:"})," When you connect your Zoom account, we receive meeting metadata, transcripts, and recordings subject to Zoom’s terms and your authorization."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Fathom integration:"})," When you configure Fathom webhooks, we receive meeting data, transcripts, and summaries you authorize."]})]}),e.jsx("h4",{className:"mb-2 mt-4 text-sm font-semibold uppercase tracking-wider text-primary",children:"2.4 Call Recordings, Transcripts, and Co

1aching Data"}),e.jsx("p",{className:"mb-2",children:"When you connect a calendar or meeting platform, or record a live in-person call, we collect the meeting information and conversation data needed to coach you:"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Meeting details:"})," Title, description, date and time, join link, organizer, and attendee email addresses from invites you authorize us to read."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Audio and video recordings"})," of meetings where you have enabled recording, stored in private storage that only your account can access."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Transcripts"})," generated from those recordings, including who said what."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Coaching output:"})," Call type, scores, strengths, missed moments, suggested questions, notes, and summaries derived from your conversations."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Account memory:"})," Short records of scored calls and the questions asked of Biz, used to improve coaching for your account only."]})]}),e.jsxs("p",{className:"mt-3",children:[e.jsx("strong",{className:"text-foreground",children:"Consent is your responsibility."})," You control which meetings are recorded, coached, or summarized, and you can turn recording off for any meeting. You are responsible for obtaining any consent or giving any notice required by law in your jurisdiction before a conversation is recorded or transcribed."]})]}),e.jsxs(r,{title:"3. Account Isolation and Intellectual Property Protection",children:[e.jsx("p",{children:"Your conversations, playbooks, scripts, pricing, client details, and coaching history are your confidential information and intellectual property. We treat them that way:"}),e.jsxs("ul",{className:"mt-3 list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Sealed per account:"})," Every record is stamped with the account that owns it, and database-level access rules return it only to that account's owner and the members they invite. Nothing is shared or blended between customers."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Starter vs. team memory:"})," On a Starter plan, Biz's memory is private to you. On a Team or Growth plan, one shared memory serves the members of that single account so the team can build best practices together — it never extends beyond that account."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"No cross-customer training:"})," We do not use your content to coach, answer, or generate output for any other customer, and we do not use your content to train third-party foundation models. Our AI providers process your content only to return a result to you and are contractually barred from training on it."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Service improvement:"})," Where we analyze usage to improve the product, we use aggregated or de-identified data that cannot be traced back to you, your clients, or your conversations."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Staff access:"})," Our personnel access customer content only when you ask us to (for example, a support request) or when strictly required to keep the Services running securely, under confidentiality obligations."]})]})]}),e.jsxs(r,{title:"4. How We Use Your Information",children:[e.jsx("p",{className:"mb-3",children:"We process personal information for the following purposes:"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Provide and operate the Services:"})," Authenticating users, managing accounts, enabling voice roleplay, grading calls, and delivering coaching feedback."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Improve and develop the Services:"})," Analyzing aggregated or de-identified usage trends and fixing bugs. We do not train shared or third-party AI models on your conversations, recordings, or playbook content."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Communicate with you:"})," Sending service notifications, updates, security alerts, and responding to supp

1ort requests."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Process payments:"})," Billing, invoicing, and managing subscriptions through our payment processors."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Security and compliance:"})," Detecting fraud, preventing abuse, enforcing our terms, and complying with legal obligations."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Marketing (with consent):"})," Sending promotional materials about new features, events, or offerings. You can opt out at any time."]})]})]}),e.jsxs(r,{title:"5. How We Share Your Information",children:[e.jsx("p",{className:"mb-3",children:"We do not sell your personal information. We may share information in the following circumstances:"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Service providers:"})," We engage third-party vendors for hosting (e.g., cloud infrastructure), analytics, payment processing, email delivery, and AI model providers. These providers process data only on our behalf and under contractual obligations."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Business transfers:"})," In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Legal compliance:"})," We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"With your consent:"})," We may share information for any other purpose disclosed to you and with your explicit authorization."]})]})]}),e.jsxs(r,{title:"6. Data Retention",children:[e.jsx("p",{children:"We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements."}),e.jsxs("ul",{className:"mt-3 list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Account data:"})," Retained while your account is active. After deletion, we retain minimal data for 30 days to process the request, then securely erase it."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Playbook content:"})," Retained until you delete it or close your account."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Call recordings and transcripts:"})," Retained per your subscription settings; you may delete them at any time."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Log and analytics data:"})," Retained for up to 12 months, then aggregated or deleted."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Payment records:"})," Retained for 7 years to comply with tax and accounting laws."]})]})]}),e.jsxs(r,{title:"7. Your Privacy Rights",children:[e.jsx("p",{className:"mb-3",children:"Depending on your location, you may have rights under applicable privacy laws (including GDPR, CCPA/CPRA, and others):"}),e.jsxs("ul",{className:"list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Access:"})," Request a copy of the personal information we hold about you."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Correction:"})," Request that we correct inaccurate or incomplete information."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Deletion:"})," Request deletion of your personal information, subject to legal retention requirements."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Portability:"})," Receive your data in a structured, machine-readable format."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Restriction / objection:"})," Limit or object to certain processing activities."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Withdraw consent:"})," Where processing is based on consent, you may withdraw it at any time."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Opt out of sale / sharing:"})," We do not sell personal information, but you may opt out of targeted advertising cookies."]})]}),e.jsxs("p",{className:"mt-3",children:["To exercise your rights, contact us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary underline hover:text-primary/80",children:"[email protected]"})," ","or write to us at Bizware.ai LLC, 74-710 Highway 111, Suite 102, Palm Desert, California 92260. We will respond within the timeframe required by applicable law."]})]}),e.jsxs(r,{title:"8. Cookies and Tracking Technologies",children:[e.jsx("p",{children:"We use cookies and similar technologies to operate the Services, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies necessary for the Services to function cannot be disabled."}),e.jsxs("p",{className:"mt-3",children:["When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting"," ",e.jsx("a",{href:"https://app.retention.com/optout",target:"_blank",rel:"noopener noreferrer",className:"text-primary underline hover:text-primary/80",children:"https://app.retention.com/optout"}),"."]})]}),e.jsx(r,{title:"9. International Data Transfers",children:e.jsx("p",{children:"We are based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. We use appropriate safeguards (such as Standard Contractual Clauses) to ensure adequate protection under applicable law."})}),e.jsxs(r,{title:"10. How We Protect Your Information",children:[e.jsx("p",{children:"We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:"}),e.jsxs("ul",{className:"mt-3 list-disc space-y-1.5 pl-5 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Encryption:"})," Data is encrypted in transit (TLS) and at rest by our cloud infrastru

1cture provider."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Row-level access control:"})," Every record is tied to an owning account and enforced at the database layer, so one customer's data cannot be read by another."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Private media storage:"})," Recordings and transcripts are stored in private buckets reachable only through short-lived, access-checked links."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Authentication:"})," Password and OAuth sign-in with session tokens; every server request is authorized against the signed-in user."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Vendor controls:"})," Processors are bound by contract to confidentiality, security, and no-training obligations, and payment card details are handled entirely by our PCI-compliant payment processor."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Least-privilege internal access:"})," Administrative access is limited to personnel who need it and is used only to operate and support the Services."]})]}),e.jsx("p",{className:"mt-3",children:"No internet-based system can be 100% secure. Please use a strong, unique password and keep your account credentials confidential. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law."})]}),e.jsx(r,{title:"11. Children's Privacy",children:e.jsx("p",{children:"The Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete it promptly."})}),e.jsx(r,{title:"12. Changes to This Policy",children:e.jsx("p",{children:"We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date. Material changes will be notified via email or a prominent notice in the Services. Your continued use after changes take effect constitutes acceptance of the revised policy."})}),e.jsxs(r,{title:"13. Contact Us",children:[e.jsx("p",{children:"If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:"}),e.jsxs("div",{className:"mt-3 rounded-2xl border border-border p-5",style:{background:"var(--gradient-card)"},children:[e.jsx("p",{className:"text-sm text-muted-foreground",children:e.jsx("strong",{className:"text-foreground",children:"Bizware.ai LLC"})}),e.jsx("p",{className:"mt-1 text-sm text-muted-foreground",children:"A California limited liability company"}),e.jsxs("p",{className:"mt-1 text-sm text-muted-foreground",children:["74-710 Highway 111, Suite 102",e.jsx("br",{}),"Palm Desert, California 92260"]}),e.jsxs("p",{className:"mt-1 text-sm text-muted-foreground",children:["Email: ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary underline hover:text-primary/80",children:"[email protected]"})]}),e.jsxs("p",{className:"text-sm text-muted-foreground",children:["Website: ",e.jsx("a",{href:"https://sales.bizware.ai",className:"text-primary underline hover:text-primary/80",children:"sales.bizware.ai"})]})]})]})]})]})}),e.jsx("footer",{className:"border-t border-border",children:e.jsxs("div",{className:"container mx-auto flex flex-col items-center justify-between gap-4 px-6 py-8 text-sm text-muted-foreground md:flex-row",children:[e.jsx(n,{to:""}),e.jsxs("p",{children:["The AI Reinforcement Operating System. © ",new Date().getFullYear()," Bizware.ai LLC."]}),e.jsxs("div",{className:"flex gap-5",children:[e.jsx(t,{to:"/pricing",className:"hover:text-foreground",children:"Pricing"}),e.jsx(t,{to:"/auth",className:"hover:text-foreground",children:"Sign in"}),e.jsx(t,{to:"/privacy",className:"text-foreground hover:text-foreground",children:"Privacy"}),e.jsx(t,{to:"/terms",className:"hover:text-foreground",children:"Terms"})]})]})})]})}function r({title:s,children:i}){return e.jsxs("section",{children:[e.jsx("h2",{className:"mb-4 text-2xl",children:s}),e.jsx("div",{className:"space-y-3 text-sm leading-relaxed text-muted-foreground",children:i})]})}export{C as component};