https://digitalassault.ai/support/

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6<title>Open a Support Ticket | Digital Assault AI</title>
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73

74<header>
75  <div class="wrap bar">
76    <a class="brand" href="/">DIGITAL<span class="slash">//</span>ASSAULT<span class="ai">.AI</span></a>
77    <a class="phone" href="tel:+12089442492" onclick="if(typeof gtag==='function'){gtag('event','click_to_call',{event_category:'engagement',event_label:'support_page'});}">(208) 944-2492</a>
78  </div>
79</header>
80
81<main>
82  <div class="wrap">
83    <span class="eyebrow">Member support</span>
84    <h1>Open a ticket. A human answers it.</h1>
85    <p class="lead">Tell us what's going on and we'll get back to you <b>within one business day</b> — usually much faster. The more specific you are, the faster we can fix it.</p>
86    <div class="urgent"><b>Locked out or something's down right now?</b> Don't wait on a ticket — call <a href="tel:+12089442492" onclick="if(typeof gtag==='function'){gtag('event','click_to_call',{event_category:'engagement',event_label:'support_urgent'});}">(208) 944-2492</a>. Our AI answers and routes you.</div>
87
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89      <input type="hidden" name="form-name" value="da-support-ticket">
90      <p style="display:none"><label>Company<input name="company"></label></p>
91
92      <div class="grid2">
93        <div>
94          <label for="t-name">Your name <span class="req">*</span></label>
95          <input id="t-name" name="name" type="text" autocomplete="name" required>
96        </div>
97        <div>
98          <label for="t-email">Email <span class="req">*</span></label>
99          <input id="t-email" name="email" type="email" autocomplete="email" required>
100        </div>
101        <div>
102          <label for="t-biz">Business name <span class="req">*</span></label>
103          <input id="t-biz" name="business" type="text" autocomplete="organization" required>
104        </div>
105        <div>
106          <label for="t-phone">Phone <span style="color:var(--ash-dim);text-transform:none;letter-spacing:0">(optional)</span></label>
107          <input id="t-phone" name="phone" type="tel" autocomplete="tel">
108        </div>
109        <div>
110          <label for="t-tier">Membership</label>
111          <select id="t-tier" name="membership">
112            <option>Use-it member</option>
113            <option>Resell-it member</option>
114            <option>Not a member yet</option>
115            <option>Not sure</option>
116          </select>
117        </div>
118        <div>
119          <label for="t-pri">Priority</label>
120          <select id="t-pri" name="priority">
121            <option>Normal — respond within a business day</option>
122            <option>Urgent — I can't work</option>
123          </select>
124        </div>
125      </div>
126
127      <label for="t-cat">What's this about? <span class="req">*</span></label>
128      <select id="t-cat" name="category" required>
129        <option value="">Choose one…</option>
130        <option>Login or platform access</option>
131        <option>GoHighLevel — how do I…</option>
132        <option>Marketplace / ordering services</option>
133        <option>Websites, funnels &amp; forms</option>
134        <option>Website edit — change text or images</option>
135        <option>Tracking &amp; reporting</option>
136        <option>Billing or membership</option>
137        <option>Client accounts (resellers)</option>
138        <option>Something else</option>
139      </select>
140
141      <div id="editFields" style="margin-top:20px;border:1px solid var(--line);border-left:3px solid var(--radar);border-radius:10px;padding:18px 20px;background:var(--bunker-2)">
142        <p style="font-size:13.5px;color:var(--ash);margin-bottom:4px"><b style="color:var(--bone)">Website edits need all three of these</b> — it's how we make the change right the first time, without a back-and-forth.</p>
143        <label for="e-page">Which page is it on? <span class="req">*</span></label>
144        <input id="e-page" name="edit_page" type="text" placeholder="e.g. digitalassault.ai/pricing — or 'homepage'">
145        <label for="e-cur">What needs to be replaced? <span class="req">*</span></label>
146        <textarea id="e-cur" name="edit_current" rows="2" placeholder="Paste the exact current text — or name/describe the current image"></textarea>
147        <label for="e-new">Replace it with what? <span class="req">*</span></label>
148        <textarea id="e-new" name="edit_new" rows="3" placeholder="Paste the exact new text — or describe the new image"></textarea>
149        <label for="e-file">New image file <span style="color:var(--ash-dim);text-transform:none;letter-spacing:0">(optional, up to 8MB)</span></label>
150        <input id="e-file" name="new_asset" type="file" style="padding:9px">
151      </div>
152
153      <label for="t-sub">Subject <span class="req">*</span></label>
154      <input id="t-sub" name="subject" type="text" maxlength="120" placeholder="One line: what's broken or what do you need?" required>
155
156      <label for="t-msg">

156Details <span class="req">*</span></label>
157      <textarea id="t-msg" name="details" rows="6" placeholder="What were you trying to do, what happened instead, and any links or error messages. Screenshots can be emailed after you submit." required></textarea>
158
159      <button type="submit">Submit ticket →</button>
160      <p class="note">You'll get a confirmation with what happens next. No queues, no bots answering tickets.</p>
161    </form>
162  </div>
163</main>
164
165<footer>
166  <div class="wrap">
167    <div>© 2026 Digital Assault AI · Meridian, ID</div>
168    <div><a href="/">← Back to the site</a> · <a href="tel:+12089442492">(208) 944-2492</a></div>
169  </div>
170</footer>
171

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