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1anges SMS messages with a lead, the conversation medium is identified as SMS. Inbound messages with generative response are free."}),(0,i.jsx)("div",{className:"border-b border-r border-primary p-2 md:p-4",children:"Chatbot"}),(0,i.jsx)("div",{className:"border-b border-r border-primary p-2 md:p-4",children:"1 credit per conversation"}),(0,i.jsx)("div",{className:"border-b border-primary p-2 md:p-4",children:"When an AI agent exchanges messages with the chatbot, the session will come to an end. At the end of the session, the credit will be deducted. Timeout sessions are based on conversations ended by the agent or timed out due to lack of lead interaction."}),(0,i.jsx)("div",{className:"border-b border-r border-primary p-2 md:p-4",children:"Voice-to-web"}),(0,i.jsx)("div",{className:"border-b border-r border-primary p-2 md:p-4",children:"2 credits per minute of talk time"}),(0,i.jsx)("div",{className:"border-b border-primary p-2 md:p-4",children:"When an AI agent within the voice-to-web interface talks with the client, billing is per minute of talk time."}),(0,i.jsx)("div",{className:"border-r border-primary p-2 md:p-4",children:"Email"}),(0,i.jsx)("div",{className:"border-r border-primary p-2 md:p-4",children:"1 credit per email conversation thread (ticket close-out)"}),(0,i.jsx)("div",{className:"p-2 md:p-4",children:"When an email session is closed, the account will be billed for its credit usage. 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