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8 9 <meta charset="UTF-8"> 10 <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no, shrink-to-fit=no"> 11 <title>Help Center - Houseek.ai</title> 12 <link rel="icon" href="assets/favicon.jpg" type="image/jpg"> 13 <link rel="stylesheet" href="css/main.css"> 14 <link rel="stylesheet" href="css/neo-chatbot.css"> 15 <!-- Font Awesome for icons --> 16 <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.4/css/all.min.css" 17 integrity="sha512-1ycn6IcaQQ40/MKBW2W4Rhis/DbILU74C1vSrLJxCq57o941Ym01SwNsOMqvEBFlcgUa6xLiPY/NS5R+E6ztJQ==" 18 crossorigin="anonymous" referrerpolicy="no-referrer" /> 19 <style> 20 .help-container { 21 max-width: 1200px; 22 margin: 0 auto; 23 padding: 40px 20px; 24 } 25 26 .help-header { 27 text-align: center; 28 margin-bottom: 40px; 29 background-color: var(--primary); 30 color: white; 31 padding: 40px 20px; 32 border-radius: 8px; 33 } 34 35 .help-header h1 { 36 margin-bottom: 15px; 37 font-size: 2.5rem; 38 } 39 40 .help-header p { 41 max-width: 700px; 42 margin: 0 auto 20px; 43 font-size: 1.1rem; 44 } 45 46 .help-search { 47 position: relative; 48 max-width: 600px; 49 margin: 0 auto; 50 } 51 52 .help-search input { 53 width: 100%; 54 padding: 15px 20px; 55 padding-left: 50px; 56 border: none; 57 border-radius: 30px; 58 font-size: 16px; 59 box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1); 60 } 61 62 .help-search i { 63 position: absolute; 64 left: 20px; 65 top: 50%; 66 transform: translateY(-50%); 67 color: var(--primary); 68 font-size: 20px; 69 } 70 71 .help-grid { 72 display: grid; 73 grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); 74 gap: 30px; 75 margin-bottom: 40px; 76 } 77 78 .help-card { 79 background-color: white; 80 border-radius: 8px; 81 box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05); 82 padding: 30px; 83 transition: transform 0.3s ease, box-shadow 0.3s ease; 84 display: flex; 85 flex-direction: column; 86 align-items: center; 87 text-align: center; 88 } 89 90 .help-card:hover { 91 transform: translateY(-5px); 92 box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1); 93 } 94 95 .help-card-icon { 96 width: 70px; 97 height: 70px; 98 background-color: var(--primary-light); 99 color: white; 100 border-radius: 50%; 101 display: flex; 102 align-items: center; 103 justify-content: center; 104 margin-bottom: 20px; 105 font-size: 30px; 106 } 107 108 .help-card h3 { 109 margin-bottom: 15px; 110 color: var(--primary-dark); 111 } 112 113 .help-card p { 114 margin-bottom: 20px; 115 color: var(--dark-gray); 116 flex-grow: 1; 117 } 118 119 .help-card a { 120 color: var(--primary); 121 text-decoration: none; 122 font-weight: 600; 123 display: flex; 124 align-items: center; 125 } 126 127 .help-card a i { 128 margin-left: 5px; 129 transition: transform 0.3s ease; 130 } 131 132 .help-card a:hover i { 133 transform: translateX(3px); 134 } 135 136 .help-popular { 137 background-color: white; 138 border-radius: 8px; 139 box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05); 140 padding: 30px; 141 margin-bottom: 40px; 142 } 143 144 .help-popular h2 { 145 margin-bottom: 20px; 146 color: var(--primary-dark); 147 text-align: center; 148 } 149 150 .popular-questions { 151 display: grid; 152 grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); 153 gap: 20px; 154 } 155 156 .popular-question { 157 padding: 15px; 158 border: 1px solid var(--gray); 159 border-radius: 8px; 160 transition: all 0.3s ease; 161 } 162 163 .popular-question:hover { 164 border-color: var(--primary); 165 background-color: #f8f9fa; 166 } 167 168 .popular-question a { 169 color: var(--dark-gray); 170 text-decoration: none; 171 display: flex; 172 align-items: center; 173 } 174 175 .popular-question i { 176 color: var(--primary); 177 margin-right: 10px; 178 font-size: 18px; 179 } 180 181 .help-contact { 182 background-color: #f8f9fa; 183 border-radius: 8px; 184 padding: 40px; 185 text-align: center; 186 } 187 188 .help-contact h2 { 189 margin-bottom: 20px; 190 color: var(--primary-dark); 191 } 192 193 .help-contact p { 194 max-width: 700px; 195 margin: 0 auto 30px; 196 color: var(--dark-gray); 197 } 198 199 .contact-options { 200 display: flex; 201 justify-content: center; 202 flex-wrap: wrap; 203 gap: 30px; 204 } 205 206 .contact-option { 207 background-color: white; 208 border-radius: 8px; 209 box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05); 210 padding: 20px; 211 width: 200px; 212 text-align: center; 213 transition: transform 0.3s ease; 214 } 215 216 .contact-option:hover { 217 transform: translateY(-5px); 218 } 219 220 .contact-option i { 221 font-size: 30px; 222 color: var(--primary); 223 margin-bottom: 15px; 224 } 225 226 .contact-option h3 { 227 margin-bottom: 10px; 228 color: var(--primary-dark); 229 font-size: 18px; 230 } 231 232 .contact-option p { 233 margin-bottom: 15px; 234 font-size: 14px; 235 } 236 237 .contact-option a { 238 color: var(--primary); 239 text-decoration: none; 240 font-weight: 600; 241 } 242 243 .btn-primary { 244 background-color: var(--primary); 245 color: white; 246 padding: 12px 25px; 247 border-radius: 5px; 248 text-decoration: none; 249 font-weight: 600; 250 transition: background-color 0.3s ease; 251 display: inline-block; 252 } 253 254 .btn-primary:hover { 255 background-color: var(--primary-dark); 256 } 257 258 @media (max-width: 768px) { 259 .help-container { 260 padding: 20px 15px; 261 } 262 263 .help-header { 264 padding: 30px 15px; 265 } 266 267 .help-header h1 { 268 font-size: 2rem; 269 } 270 271 .contact-options { 272 flex-direction: column; 273 align-items: center; 274 } 275 276 .contact-option { 277 width: 100%; 278 max-width: 300px; 279 } 280 } 281 </style> 282</head> 283<body> 284 <!-- Navigation Bar --> 285<!-- Header --> 286<header> 287 <div class="container header-container"> 288 <div class="logo"> 289 <img src="assets/logos1.png" alt="houseek.ai Logo"> 290 </div> 291 <nav> 292 <ul class="nav-links"> 293 <li><a href="#buyer">Buyer</a></li> 294 <li><a href="#owner">Owner</a></li> 295 <li><a href="#agent">Agent</a></li> 296 <li><a href="#blog">Blog</a></li> 297 <li><a href="#neo" id="neo-button"><i class="fas fa-robot"></i> Neo</a></li> 298 <li><a href="#" id="login-button" class="login-button"><i class="fas fa-user"></i></a></li> 299 </ul> 300 </nav> 301 <button class="mobile-menu-btn" aria-label="Toggle navigation" aria-expanded="false" aria-controls="mobile-nav"><i class="fas fa-bars"></i></button> 302 </div> 303 <div id="mobile-nav" class="mobile-nav"> 304 <ul> 305 <li><a href="#" id="mobile-login-button" class="login-button"><i class="fas fa-user"></i> Login</a></li> 306 <li><a href="#buyer">Buyer</a></li> 307 <li><a href="#owner">Owner</a></li> 308 <li><a href="#agent">Agent</a></li> 309 <li><a href="#blog">Blog</a></li> 310 <li><a href="#neo" id="mobile-neo-button"><i class="fas fa-robot"></i> Neo</a></li> 311 </ul> 312 </div> 313</header> 314 315 <!-- Mobile Navigation --> 316 317 <!-- Help Center Content --> 318 <div class="help-container"> 319 <div class="help-header"> 320 <h1>How Can We Help You?</h1> 321 <p>Find answers to your questions and learn how to get the most out of Houseek.ai</p> 322 <div class="help-search"> 323 <i class="fas fa-search"></i> 324 <input type="text" id="help-search-input" placeholder="Search for help topics..."> 325 </div> 326 </div> 327 328 <div class="help-grid"> 329 <div class="help-card"> 330 <div class="help-card-icon"> 331 <i class="fas fa-home"></i> 332 </div> 333 <h3>Getting Started</h3> 334 <p>Learn the basics of Houseek.ai and how to set up your account for success.</p> 335 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 336 </div> 337 338 <div class="help-card"> 339 <div class="help-card-icon"> 340 <i class="fas fa-search"></i> 341 </div> 342 <h3>Property Search</h3> 343 <p>Discover how to find and save properties that match your criteria.</p> 344 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 345 </div> 346 347 <div class="help-card"> 348 <div class="help-card-icon"> 349 <i class="fas fa-chart-line"></i> 350 </div> 351 <h3>Property Reports</h3> 352 <p>Learn how to interpret and get the most value from our property intelligence reports.</p> 353 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 354 </div> 355 356 <div class="help-card"> 357 <div class="help-card-icon"> 358 <i class="fas fa-robot"></i> 359 </div> 360 <h3>Using Neo</h3> 361 <p>Get tips for working with Neo, our AI assistant, to enhance your property search.</p> 362 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 363 </div> 364 365 <div class="help-card"> 366 <div class="help-card-icon"> 367 <i class="fas fa-file-contract"></i> 368 </div> 369 <h3>Making Offers</h3> 370 <p>
370Understand how to create and submit competitive offers through our platform.</p> 371 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 372 </div> 373 374 <div class="help-card"> 375 <div class="help-card-icon"> 376 <i class="fas fa-user-cog"></i> 377 </div> 378 <h3>Account Management</h3> 379 <p>Learn how to manage your account settings, subscriptions, and preferences.</p> 380 <a href="#">View Guides <i class="fas fa-arrow-right"></i></a> 381 </div> 382 </div> 383 384 <div class="help-popular"> 385 <h2>Popular Questions</h2> 386 <div class="popular-questions"> 387 <div class="popular-question"> 388 <a href="faq.html#pricing"> 389 <i class="fas fa-question-circle"></i> 390 <span>How much does Houseek.ai cost?</span> 391 </a> 392 </div> 393 394 <div class="popular-question"> 395 <a href="faq.html#features"> 396 <i class="fas fa-question-circle"></i> 397 <span>What information is included in a property report?</span> 398 </a> 399 </div> 400 401 <div class="popular-question"> 402 <a href="faq.html#account"> 403 <i class="fas fa-question-circle"></i> 404 <span>How do I create an account?</span> 405 </a> 406 </div> 407 408 <div class="popular-question"> 409 <a href="faq.html#features"> 410 <i class="fas fa-question-circle"></i> 411 <span>What is Neo, the AI assistant?</span> 412 </a> 413 </div> 414 415 <div class="popular-question"> 416 <a href="faq.html#data"> 417 <i class="fas fa-question-circle"></i> 418 <span>How do you use my data?</span> 419 </a> 420 </div> 421 422 <div class="popular-question"> 423 <a href="faq.html#general"> 424 <i class="fas fa-question-circle"></i> 425 <span>How accurate is the data in your reports?</span> 426 </a> 427 </div> 428 </div> 429 </div> 430 431 <div class="help-contact"> 432 <h2>Need More Help?</h2> 433 <p>Our team is here to assist you. Choose the option that works best for you.</p> 434 <div class="contact-options"> 435 <div class="contact-option"> 436 <i class="fas fa-robot"></i> 437 <h3>Ask Neo</h3> 438 <p>Get instant answers from our AI assistant.</p> 439 <a href="#" id="ask-neo-btn">Chat with Neo</a> 440 </div> 441 442 <div class="contact-option"> 443 <i class="fas fa-envelope"></i> 444 <h3>Email Support</h3> 445 <p>Send us a message and we'll respond within 24 hours.</p> 446 <a href="/cdn-cgi/l/email-protection#81f2f4f1f1eef3f5c1e9eef4f2e4e4eaafe0e8"><span class="__cf_email__" data-cfemail="d6a5a3a6a6b9a4a296beb9a3a5b3b3bdf8b7bf">[email protected]</span></a> 447 </div> 448 449 <div class="contact-option"> 450 <i class="fas fa-phone-alt"></i> 451 <h3>Phone Support</h3> 452 <p>Speak directly with our support team.</p> 453 <a href="tel:+12065551234">(206) 555-1234</a> 454 </div> 455 </div> 456 </div> 457 </div> 458 459 <!-- Footer --> 460<!-- Footer --> 461<!-- Footer --> 462 <footer id="contact" style="background: linear-gradient(135deg, var(--primary) 0%, var(--primary-dark) 100%);"> 463 <div class="container"> 464 <div class="footer-content"> 465 <div class="footer-column"> 466 <h3>About Us</h3> 467 <p>houseek.ai is an AI-powered property research platform designed to empower home buyers with deep insights and market intelligence.</p> 468 </div> 469 <div class="footer-column"> 470 <h3>Support</h3> 471 <ul> 472 <li><a href="help-center.html">Help Center</a></li> 473 <li><a href="privacy-policy.html">Privacy Policy</a></li> 474 <li><a href="terms-of-service.html">Terms of Service</a></li> 475 </ul> 476 </div> 477 <div class="footer-column"> 478 <h3>Contact</h3> 479 <ul> 480 <li><a href="/cdn-cgi/l/email-protection#5831363e371830372d2b3d3d33763931"><span class="__cf_email__" data-cfemail="365f585059765e59434553535d18575f">[email protected]</span></a></li> 481 <li><a href="tel:1-800-HOUSEEK">1-800-HOUSEEK</a></li> 482 <li>7513 SE 27th ST, Suite A<br>Mercer Island, WA 98040</li> 483 </ul> 484 </div> 485 </div> 486 <div class="footer-bottom"> 487 <p>© 2025 <a href="index.html" style="color: white; text-decoration: underline; font-weight: 600;">houseek.ai</a> Inc. All rights reserved.</p> 488 </div> 489 </div> 490 </footer> 491 492 <!-- Neo Chatbot Elements --> 493 <div id="chat-bubble"> 494 <i class="fas fa-comment-dots"></i> 495 </div> 496 497 <div id="chat-window"> 498 <div id="chat-header"> 499 <strong><i class="fas fa-robot"></i> Neo - Houseek AI Assistant</strong>
500 <button id="close-chat">×</button> 501 </div> 502 <div id="chat-messages"> 503 <p>Welcome! I'm Neo, your AI assistant. How can I help with your property search today?</p> 504 </div> 505 506 <div class="chat-pointers"> 507 <button class="chat-pointer">How does the buying process work?</button> 508 <button class="chat-pointer">What's a good area in Seattle?</button> 509 <button class="chat-pointer">Current mortgage rates?</button> 510 <button class="chat-pointer">First-time buyer tips</button> 511 </div> 512 513 <div id="chat-input-container"> 514 <input type="text" id="chat-input" placeholder="Type your message..."> 515 <button id="send-chat"><i class="fas fa-paper-plane"></i></button> 516 </div> 517 518 <div class="chat-actions"> 519 <button id="talk-to-agent"><i class="fas fa-user-tie"></i> Talk to a Human Agent</button> 520 </div> 521 </div> 522 523 <!-- JavaScript Files -->
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523 524 <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script>
524<script src="js/main.js"></script>
524 525
525<script src="js/neo-chatbot.js"></script>
525 526
526<script> 527 document.addEventListener('DOMContentLoaded', function() { 528 // Ask Neo button 529 const askNeoBtn = document.getElementById('ask-neo-btn'); 530 askNeoBtn.addEventListener('click', function(e) { 531 e.preventDefault(); 532 533 // Open Neo chat 534 const chatBubble = document.getElementById('chat-bubble'); 535 if (chatBubble) { 536 chatBubble.click(); 537 } 538 }); 539 540 // Search functionality 541 const searchInput = document.getElementById('help-search-input'); 542 searchInput.addEventListener('keypress', function(e) { 543 if (e.key === 'Enter') { 544 // Redirect to FAQ page with search query 545 window.location.href = `faq.html?search=${encodeURIComponent(this.value)}`; 546 } 547 }); 548 }); 549 </script>
549 550</body> 551</html>
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