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https://www.houseek.ai/help-center.html

html houseek.ai collected 2026-10-05 15:35:28 UTC 19,722 bytes, 551 lines download raw bytes

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11    <title>Help Center - Houseek.ai</title>
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282</head>
283<body>
284    <!-- Navigation Bar -->
285<!-- Header -->
286<header>
287    <div class="container header-container">
288        <div class="logo">
289            <img src="assets/logos1.png" alt="houseek.ai Logo">
290        </div>
291        <nav>
292            <ul class="nav-links">
293                <li><a href="#buyer">Buyer</a></li>
294                <li><a href="#owner">Owner</a></li>
295                <li><a href="#agent">Agent</a></li>
296                <li><a href="#blog">Blog</a></li>
297                <li><a href="#neo" id="neo-button"><i class="fas fa-robot"></i> Neo</a></li>
298                <li><a href="#" id="login-button" class="login-button"><i class="fas fa-user"></i></a></li>
299            </ul>
300        </nav>
301        <button class="mobile-menu-btn" aria-label="Toggle navigation" aria-expanded="false" aria-controls="mobile-nav"><i class="fas fa-bars"></i></button>
302    </div>
303    <div id="mobile-nav" class="mobile-nav">
304        <ul>
305            <li><a href="#" id="mobile-login-button" class="login-button"><i class="fas fa-user"></i> Login</a></li>
306            <li><a href="#buyer">Buyer</a></li>
307            <li><a href="#owner">Owner</a></li>
308            <li><a href="#agent">Agent</a></li>
309            <li><a href="#blog">Blog</a></li>
310            <li><a href="#neo" id="mobile-neo-button"><i class="fas fa-robot"></i> Neo</a></li>
311        </ul>
312    </div>
313</header>
314    
315    <!-- Mobile Navigation -->
316    
317    <!-- Help Center Content -->
318    <div class="help-container">
319        <div class="help-header">
320            <h1>How Can We Help You?</h1>
321            <p>Find answers to your questions and learn how to get the most out of Houseek.ai</p>
322            <div class="help-search">
323                <i class="fas fa-search"></i>
324                <input type="text" id="help-search-input" placeholder="Search for help topics...">
325            </div>
326        </div>
327        
328        <div class="help-grid">
329            <div class="help-card">
330                <div class="help-card-icon">
331                    <i class="fas fa-home"></i>
332                </div>
333                <h3>Getting Started</h3>
334                <p>Learn the basics of Houseek.ai and how to set up your account for success.</p>
335                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
336            </div>
337            
338            <div class="help-card">
339                <div class="help-card-icon">
340                    <i class="fas fa-search"></i>
341                </div>
342                <h3>Property Search</h3>
343                <p>Discover how to find and save properties that match your criteria.</p>
344                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
345            </div>
346            
347            <div class="help-card">
348                <div class="help-card-icon">
349                    <i class="fas fa-chart-line"></i>
350                </div>
351                <h3>Property Reports</h3>
352                <p>Learn how to interpret and get the most value from our property intelligence reports.</p>
353                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
354            </div>
355            
356            <div class="help-card">
357                <div class="help-card-icon">
358                    <i class="fas fa-robot"></i>
359                </div>
360                <h3>Using Neo</h3>
361                <p>Get tips for working with Neo, our AI assistant, to enhance your property search.</p>
362                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
363            </div>
364            
365            <div class="help-card">
366                <div class="help-card-icon">
367                    <i class="fas fa-file-contract"></i>
368                </div>
369                <h3>Making Offers</h3>
370                <p>
370Understand how to create and submit competitive offers through our platform.</p>
371                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
372            </div>
373            
374            <div class="help-card">
375                <div class="help-card-icon">
376                    <i class="fas fa-user-cog"></i>
377                </div>
378                <h3>Account Management</h3>
379                <p>Learn how to manage your account settings, subscriptions, and preferences.</p>
380                <a href="#">View Guides <i class="fas fa-arrow-right"></i></a>
381            </div>
382        </div>
383        
384        <div class="help-popular">
385            <h2>Popular Questions</h2>
386            <div class="popular-questions">
387                <div class="popular-question">
388                    <a href="faq.html#pricing">
389                        <i class="fas fa-question-circle"></i>
390                        <span>How much does Houseek.ai cost?</span>
391                    </a>
392                </div>
393                
394                <div class="popular-question">
395                    <a href="faq.html#features">
396                        <i class="fas fa-question-circle"></i>
397                        <span>What information is included in a property report?</span>
398                    </a>
399                </div>
400                
401                <div class="popular-question">
402                    <a href="faq.html#account">
403                        <i class="fas fa-question-circle"></i>
404                        <span>How do I create an account?</span>
405                    </a>
406                </div>
407                
408                <div class="popular-question">
409                    <a href="faq.html#features">
410                        <i class="fas fa-question-circle"></i>
411                        <span>What is Neo, the AI assistant?</span>
412                    </a>
413                </div>
414                
415                <div class="popular-question">
416                    <a href="faq.html#data">
417                        <i class="fas fa-question-circle"></i>
418                        <span>How do you use my data?</span>
419                    </a>
420                </div>
421                
422                <div class="popular-question">
423                    <a href="faq.html#general">
424                        <i class="fas fa-question-circle"></i>
425                        <span>How accurate is the data in your reports?</span>
426                    </a>
427                </div>
428            </div>
429        </div>
430        
431        <div class="help-contact">
432            <h2>Need More Help?</h2>
433            <p>Our team is here to assist you. Choose the option that works best for you.</p>
434            <div class="contact-options">
435                <div class="contact-option">
436                    <i class="fas fa-robot"></i>
437                    <h3>Ask Neo</h3>
438                    <p>Get instant answers from our AI assistant.</p>
439                    <a href="#" id="ask-neo-btn">Chat with Neo</a>
440                </div>
441                
442                <div class="contact-option">
443                    <i class="fas fa-envelope"></i>
444                    <h3>Email Support</h3>
445                    <p>Send us a message and we'll respond within 24 hours.</p>
446                    <a href="/cdn-cgi/l/email-protection#81f2f4f1f1eef3f5c1e9eef4f2e4e4eaafe0e8"><span class="__cf_email__" data-cfemail="d6a5a3a6a6b9a4a296beb9a3a5b3b3bdf8b7bf">[email&#160;protected]</span></a>
447                </div>
448                
449                <div class="contact-option">
450                    <i class="fas fa-phone-alt"></i>
451                    <h3>Phone Support</h3>
452                    <p>Speak directly with our support team.</p>
453                    <a href="tel:+12065551234">(206) 555-1234</a>
454                </div>
455            </div>
456        </div>
457    </div>
458    
459    <!-- Footer -->
460<!-- Footer -->
461<!-- Footer -->
462    <footer id="contact" style="background: linear-gradient(135deg, var(--primary) 0%, var(--primary-dark) 100%);">
463        <div class="container">
464            <div class="footer-content">
465                <div class="footer-column">
466                    <h3>About Us</h3>
467                    <p>houseek.ai is an AI-powered property research platform designed to empower home buyers with deep insights and market intelligence.</p>
468                </div>
469                <div class="footer-column">
470                    <h3>Support</h3>
471                    <ul>
472                        <li><a href="help-center.html">Help Center</a></li>
473                        <li><a href="privacy-policy.html">Privacy Policy</a></li>
474                        <li><a href="terms-of-service.html">Terms of Service</a></li>
475                    </ul>
476                </div>
477                <div class="footer-column">
478                    <h3>Contact</h3>
479                    <ul>
480                        <li><a href="/cdn-cgi/l/email-protection#5831363e371830372d2b3d3d33763931"><span class="__cf_email__" data-cfemail="365f585059765e59434553535d18575f">[email&#160;protected]</span></a></li>
481                        <li><a href="tel:1-800-HOUSEEK">1-800-HOUSEEK</a></li>
482                        <li>7513 SE 27th ST, Suite A<br>Mercer Island, WA 98040</li>
483                    </ul>
484                </div>
485            </div>
486            <div class="footer-bottom">
487                <p>&copy; 2025 <a href="index.html" style="color: white; text-decoration: underline; font-weight: 600;">houseek.ai</a> Inc. All rights reserved.</p>
488            </div>
489        </div>
490    </footer>
491    
492    <!-- Neo Chatbot Elements -->
493    <div id="chat-bubble">
494        <i class="fas fa-comment-dots"></i>
495    </div>
496
497    <div id="chat-window">
498        <div id="chat-header">
499            <strong><i class="fas fa-robot"></i> Neo - Houseek AI Assistant</strong>
500            <button id="close-chat">&times;</button>
501        </div>
502        <div id="chat-messages">
503            <p>Welcome! I'm Neo, your AI assistant. How can I help with your property search today?</p>
504        </div>
505        
506        <div class="chat-pointers">
507            <button class="chat-pointer">How does the buying process work?</button>
508            <button class="chat-pointer">What's a good area in Seattle?</button>
509            <button class="chat-pointer">Current mortgage rates?</button>
510            <button class="chat-pointer">First-time buyer tips</button>
511        </div>
512        
513        <div id="chat-input-container">
514            <input type="text" id="chat-input" placeholder="Type your message...">
515            <button id="send-chat"><i class="fas fa-paper-plane"></i></button>
516        </div>
517        
518        <div class="chat-actions">
519            <button id="talk-to-agent"><i class="fas fa-user-tie"></i> Talk to a Human Agent</button>
520        </div>
521    </div>
522    
523    <!-- JavaScript Files -->
vendor: 113 bytes, lines 523-524
523
524    <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script>
524<script src="js/main.js"></script>
524
525    
525<script src="js/neo-chatbot.js"></script>
525
526    
526<script>
527        document.addEventListener('DOMContentLoaded', function() {
528            // Ask Neo button
529            const askNeoBtn = document.getElementById('ask-neo-btn');
530            askNeoBtn.addEventListener('click', function(e) {
531                e.preventDefault();
532                
533                // Open Neo chat
534                const chatBubble = document.getElementById('chat-bubble');
535                if (chatBubble) {
536                    chatBubble.click();
537                }
538            });
539            
540            // Search functionality
541            const searchInput = document.getElementById('help-search-input');
542            searchInput.addEventListener('keypress', function(e) {
543                if (e.key === 'Enter') {
544                    // Redirect to FAQ page with search query
545                    window.location.href = `faq.html?search=${encodeURIComponent(this.value)}`;
546                }
547            });
548        });
549    </script>
549
550</body>
551</html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.