1import{r as m,j as e}from"./index-CUo2Tirx.js";import{a as p,Y as h,Z as u,b as a}from"./main-Ckeij0rw.js";import{u as g}from"./usePageMeta-CZHhmSkN.js";const j=()=>{g("OpenParser AI Terms of Service | Usage & Policies","Review OpenParser AI Terms of Service covering platform access, acceptable use, user responsibilities, data security and service conditions.");const o=p(),n=h(),{darkMode:l}=u(),c=a(i=>{var r;return(r=i.auth)==null?void 0:r.isAuthenticated}),s=a(i=>{var r;return((r=i.maintenance)==null?void 0:r.supportEmail)||"[email protected]"}),t={pageBg:c&&l?"#0F172A":"#ffffff",contentText:"#000000",headingText:"#002D79"},d=()=>{n.state&&n.state.from?o(n.state.from,{state:n.state}):window.history.length>1?o(-1):o("/")};return m.useEffect(()=>{window.scrollTo(0,0)},[]),e.jsxs("div",{style:{minHeight:"100vh",backgroundColor:t.pageBg,fontFamily:"'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif",transition:"background-color 0.4s cubic-bezier(0.4, 0, 0.2, 1)"},children:[e.jsxs("div",{style:{background:"linear-gradient(160deg, #002D79 0%, #001D52 100%)",padding:"60px 24px",textAlign:"center",position:"relative"},children:[e.jsxs("button",{onClick:d,style:{position:"absolute",top:"20px",left:"24px",display:"flex",alignItems:"center",gap:"6px",padding:"8px 16px",backgroundColor:"rgba(255, 255, 255, 0.2)",border:"1px solid rgba(255, 255, 255, 0.3)",borderRadius:"8px",cursor:"pointer",fontSize:"14px",fontWeight:"500",color:"#ffffff",transition:"all 0.2s"},onMouseOver:i=>{i.currentTarget.style.backgroundColor="rgba(255, 255, 255, 0.3)"},onMouseOut:i=>{i.currentTarget.style.backgroundColor="rgba(255, 255, 255, 0.2)"},children:[e.jsx("svg",{width:"18",height:"18",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:"2",strokeLinecap:"round",strokeLinejoin:"round",children:e.jsx("path",{d:"M19 12H5M12 19l-7-7 7-7"})}),"Back"]}),e.jsx("h1",{style:{fontSize:"36px",fontWeight:"700",color:"#ffffff",margin:"0 0 12px 0",letterSpacing:"-0.5px"},children:"OpenParser AI"}),e.jsx("p",{style:{fontSize:"18px",color:"rgba(255, 255, 255, 0.95)",margin:"0 0 8px 0",fontWeight:"600"},children:"SaaS Terms and Conditions"}),e.jsx("p",{style:{fontSize:"14px",color:"rgba(255, 255, 255, 0.9)",margin:"0 0 4px 0"},children:"(Master Subscription Agreement)"}),e.jsx("p",{style:{fontSize:"14px",color:"rgba(255, 255, 255, 0.8)",margin:0},children:"Provider: Innovatix Technology Partners · Effective Date: 9/23/2026"})]}),e.jsx("div",{style:{maxWidth:"90%",margin:"0 auto",padding:"48px 24px 80px"},children:e.jsxs("div",{style:{color:t.contentText,lineHeight:"1.8",fontSize:"16px",transition:"color 0.4s cubic-bezier(0.4, 0, 0.2, 1)"},children:[e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"Table of Contents"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"16px",listStyleType:"none"},children:[e.jsx("li",{style:{marginBottom:"4px"},children:"1. Parties and Acceptance"}),e.jsx("li",{style:{marginBottom:"4px"},children:"2. Definitions"}),e.jsx("li",{style:{marginBottom:"4px"},children:"3. Subscription; Account Administration"}),e.jsx("li",{style:{marginBottom:"4px"},children:"4. Use Restrictions; Acceptable Use"}),e.jsx("li",{style:{marginBottom:"4px"},children:"5. Service; Availability; Changes"}),e.jsx("li",{style:{marginBottom:"4px"},children:"6. Customer Content; Data Rights"}),e.jsx("li",{style:{marginBottom:"4px"},children:"7. AI Features; Outputs; Human Review"}),e.jsx("li",{style:{marginBottom:"4px"},children:"8. Security; Incident Response"}),e.jsx("li",{style:{marginBottom:"4px"},children:"9. Support; Maintenance"}),e.jsx("li",{style:{marginBottom:"4px"},children:"10. Fees; Payment; Taxes"}),e.jsx("li",{style:{marginBottom:"4px"},children:"11. Suspension"}),e.jsx("li",{style:{marginBottom:"4px"},children:"12. Confidentiality"}),e.jsx("li",{style:{marginBottom:"4px"},children:"13. Intellectual Property; Feedback"}),e.jsx("li",{style:{marginBottom:"4px"},children:"14. Third-Party Services; Open Source"}),e.jsx("li",{style:{marginBottom:"4px"},children:"15. Compliance; Export; Sanctions"}),e.jsx("li",{style:{marginBottom:"4px"},children:"16. Term; Renewal; Termination"}),e.jsx("li",{style:{marginBottom:"4px"},children:"17. Warranties; Disclaimers"}),e.jsx("li",{style:{marginBottom:"4px"},children:"18. Indemnification"}),e.jsx("li",{style:{marginBottom:"4px"},children:"19. Limitation of Liability"}),e.jsx("li",{style:{marginBottom:"4px"},children:"20. Dispute Resolution; Governing Law"}),e.jsx("li",{style:{marginBottom:"4px"},children:"21. Changes to the Agreement"}),e.jsx("li",{style:{marginBottom:"4px"},children:"22. Miscellaneous"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Exhibits and Policies"})]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"1. Parties and Acceptance"}),e.jsx("p",{style:{marginBottom:"12px"},children:"This Agreement is between Provider and Customer. If Customer is accepting on behalf of an organization, Customer represents it has authority to bind that organization and its Authorized Users."}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Order of precedence."})," If there is a conflict among the Order Form, an amendment, this Agreement, and any Documentation or policies, the following order controls: (1) Order Form, (2) signed amendment, (3) this Agreement, (4) Documentation and policies."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Electronic acceptance."})," Customer agrees that electronic acceptance, including click-through acceptance and electronic signatures, is legally binding."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"2. Definitions"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Affiliate"'})," means an entity that controls, is controlled by, or is under common control with a party."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Authorized Users"'})," means Customer's employees, contractors, and agents who are authorized by Customer to access and use the Service under Customer's subscription."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Customer Content"'})," means documents, files, data, prompts/inputs, and other materials submitted to or processed through the Service by or for Customer."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Documentation"'})," means Provider's then-current user guides, technical documentation, and policies relating to the Service."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Order Form"'})," means an ordering document or online checkout that references this Agreement and identifies the subscription plan, usage limits (if any), fees, and Subscription Term."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Outputs"'})," means responses, summaries, extractions, classifications, analytics, recommendations, or other results generated by the Service (including AI-enabled features) from Customer Content and/or inputs."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Provider Technology"'})," means the Service, software, models, algorithms, interfaces, configurations, templates, and other technology provided by Provider, excluding Customer Content."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Security Incident"'})," means a confirmed unauthorized access to Customer Content in Provider's possession or control."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Subscription Term"'})," means the subscription period stated in the Order Form."]}),e.jsxs("li",{style:{marginBottom:"6px"},children:[e.jsx("strong",{children:'"Usage Data"'})," means telemetry and operational data about use of the Service that does not intentionally include Customer Content and does not identify Customer's documents (e.g., feature usage, performance, reliability, and security signals)."]})]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"3. Subscription; Account Administration"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Subscription."})," Subject to Customer's compliance with this Agreement and the applicable Order Form, Provider grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the Subscription Term to access and use the Service solely for Customer's internal business purposes."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Authorized Users."})," Customer may permit Authorized Users to access the Service only for Customer's internal business purposes. Customer is responsible for all activities conducted under its accounts, including acts and omissions of Authorized Users."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Account security."})," Customer will maintain the confidentiality of its credentials and will promptly notify Provider of any suspected unauthorized access. Provider may assume that all actions taken using Customer credentials are authorized by Customer."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Usage limits."})," The Service may be subject to usage limits (e.g., users, storage, documents, API calls, tokens). Provider may enforce limits via technical controls, rate limits, or feature restrictions. Overage fees, if any, will be described
1in the Order Form or Documentation."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"4. Use Restrictions; Acceptable Use"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Customer will not, and will not permit any third party to:"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsx("li",{style:{marginBottom:"6px"},children:"Reverse engineer, decompile, disassemble, or attempt to derive source code, models, weights, prompts, or underlying ideas of the Service, except to the extent prohibited by law;"}),e.jsx("li",{style:{marginBottom:"6px"},children:"Copy, modify, translate, or create derivative works of Provider Technology, except as expressly permitted by Documentation;"}),e.jsx("li",{style:{marginBottom:"6px"},children:"Circumvent or disable security, usage limits, access controls, or authentication mechanisms;"}),e.jsx("li",{style:{marginBottom:"6px"},children:"Access or use the Service to develop, train, benchmark, or improve a competing product or service, or to extract Outputs in a systematic way to create a substitute dataset;"}),e.jsx("li",{style:{marginBottom:"6px"},children:"Use the Service to transmit malware, conduct phishing, perform unauthorized scanning, or otherwise interfere with the integrity or performance of the Service;"}),e.jsx("li",{style:{marginBottom:"6px"},children:"Use the Service in a manner that violates applicable law, regulation, or third-party rights (including privacy, publicity, and intellectual property rights)."})]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Acceptable Use Policy."})," Customer agrees to comply with the Acceptable Use Policy in Exhibit D (or as posted in Documentation). Violation of the AUP is a material breach."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Restricted and regulated data."})," Unless expressly permitted in an Order Form or written amendment, Customer will not upload or process Restricted Data (defined in Section 6.5)."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"5. Service; Availability; Changes"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Service description."})," The Service provides document ingestion, search, extraction, summarization, Q&A, and related workflows, including AI-enabled features."]}),e.jsx("p",{style:{marginBottom:"12px"},children:`AI-enabled features are delivered using foundation models made available through a managed AI service operated within Provider's cloud environment (the "Managed AI Service"). In the default Service configuration, Customer Content is not transmitted to any foundation model provider's external systems or public APIs.`}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Multi-tenancy."})," The Service may be provided on a multi-tenant basis. Customer's tenant is logically segregated from other tenants using access controls."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Availability."})," Provider will use commercially reasonable efforts to make the Service available, except for (a) planned maintenance, (b) emergency maintenance, (c) Customer or third-party network issues, and (d) circumstances outside Provider's reasonable control."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Changes and discontinuation."})," Provider may update the Service, including adding, modifying, or removing features. Provider will not materially reduce core functionality during a paid Subscription Term without providing a commercially reasonable alternative, workaround, or remedy."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Beta/preview features."}),' Beta or preview features are provided "as is," may be modified or discontinued, and are excluded from any warranty or SLA unless expressly stated otherwise.']})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"6. Customer Content; Data Rights"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Ownership."})," As between the parties, Customer retains all right, title, and interest in Customer Content. Provider retains all right, title, and interest in Provider Technology."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"License to process."})," Customer grants Provider a limited, worldwide license to host, store, copy, transmit, and process Customer Content solely to provide, maintain, secure, support, and improve the Service (including to prevent abuse and ensure reliability), and as otherwise permitted by this Agreement and the Privacy Policy."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Customer responsibilities."})," Customer represents and warrants that it has obtained, and will maintain, all rights, consents, and permissions necessary for Provider to process Customer Content and personal data contained in Customer Content in accordance with this Agreement."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Data accuracy."})," Customer is responsible for the completeness, accuracy, quality, and legality of Customer Content, and for how Customer uses Outputs."]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"6.1 Data processing roles"}),e.jsx("p",{style:{marginBottom:"12px"},children:`To the extent Customer Content includes personal data subject to data protection laws, Customer is the "controller" or "business" (as applicable) and Provider is the "processor" or "service provider" (as applicable), processing such data only on Customer's documented instructions as described
1in this Agreement and any Data Processing Addendum ("DPA").`}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"6.2 Subprocessors"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider may use subprocessors (including cloud hosting and analytics providers) to help deliver the Service. AI inference in the default Service configuration is performed through the Managed AI Service; Provider's cloud infrastructure provider acts as Provider's subprocessor for hosting and AI processing. Foundation model providers do not act as subprocessors, do not receive Customer Content, and have no access to the environment in which their models are deployed. Provider will maintain contractual protections with subprocessors consistent with applicable law and the DPA (where applicable), and will maintain a current subprocessor list in the Documentation."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"6.3 Data export"}),e.jsx("p",{style:{marginBottom:"12px"},children:"During the Subscription Term, Customer may export Customer Content using available export features. After termination, Provider will make Customer Content available for export for a limited period described in Section 16.4, after which Provider will delete or de-identify Customer Content in accordance with its retention practices, unless retention is required or permitted by law."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"6.4 Usage Data"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider may collect and use Usage Data to provide, secure, and improve the Service, including capacity planning, feature performance, reliability, and abuse prevention. Usage Data does not grant Provider the right to disclose Customer Content to other customers."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"6.5 Restricted Data"}),e.jsx("p",{style:{marginBottom:"12px"},children:'"Restricted Data" means any data subject to special regulatory or contractual requirements, including: (a) payment card data subject to PCI DSS; (b) protected health information regulated by HIPAA; (c) classified, controlled unclassified, or export-controlled government information; (d) biometric identifiers/templates; (e) precise geolocation for tracking individuals; (f) Social Security numbers or government-issued IDs at scale; and (g) any other data requiring safeguards beyond those generally provided by the Service.'}),e.jsx("p",{style:{marginBottom:"12px"},children:"Protected health information may be processed only where Customer and Provider have executed a Business Associate Agreement and the applicable Order Form expressly permits it."}),e.jsx("p",{style:{marginBottom:"12px"},children:"Unless expressly permitted in an Order Form or written amendment, Customer will not upload Restricted Data. If Customer uploads Restricted Data in violation of this section, Customer does so at its own risk and Provider may delete or quarantine the data and/or suspend access as necessary to protect the Service."})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"7. AI Features; Outputs; Human Review"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"AI acknowledgment."})," Customer acknowledges the Service uses automated and AI/ML techniques to process inputs and generate Outputs. Outputs may be probabilistic, non-deterministic, inaccurate, incomplete, or unsuitable for Customer's purposes."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Human review required."})," Customer is solely responsible for human review and independent verification of Outputs before use, especially for regulated, high-stakes, or external-facing purposes (including legal, insurance, financial, medical, employment, or safety decisions)."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"No professional advice."})," Provider does not provide legal, tax, insurance, medical, or other professional advice. Outputs are provided for informational purposes only."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"No uniqueness; third-party rights."})," Provider does not warrant that Outputs are unique or non-infringing. Customer is responsible for ensuring its use of Outputs complies with law and third-party rights."]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"7.1 Training and model improvement"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"No training on Customer Content."})," Provider does not use Customer Content to train, fine-tune, or improve any AI model, except where expressly agreed in a written amendment or Order Form that clearly describes the scope and opt-in terms. Customer Content submitted to the Managed AI Service is not stored or logged by that service, is not used to train any foun
1dation model, and is not shared with or accessible to any foundation model provider."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Service improvement."})," Provider may use Usage Data and may use Customer Content in de-identified and/or aggregated form where reasonably practicable to maintain, secure, and improve the Service (e.g., reliability, latency, abuse prevention, and feature performance), provided such use does not intentionally disclose Customer identity or Customer Content to other customers."]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"7.2 AI Processing Environment"}),e.jsx("p",{style:{marginBottom:"12px"},children:"AI Processing Environment. All AI inference for the default Service configuration occurs within Provider's secured AWS environment using Amazon Bedrock. Customer Content processed by AI-enabled features remains within the AWS network, is encrypted in transit (TLS 1.2+) and at rest (AWS KMS), and is not transmitted to any external AI provider API. This Section applies to the default Service configuration and not to Customer-Managed Models under Section 7.3."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"7.3 Customer-Managed Models"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Customer-Managed Models. The Service may permit Customer to connect its own model endpoints or API credentials for third-party AI providers (âCustomer-Managed Modelsâ). If Customer enables a Customer-Managed Model, Customer Content processed through that model is transmitted to the applicable provider under Customer's own agreement with that provider, and Sections 7.1 and 7.2 do not apply to that data flow. Customer is responsible for its chosen provider's data use, retention, and training practices."})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"8. Security; Incident Response"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Security measures."})," Provider will maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Content against unauthorized access, disclosure, alteration, or destruction. Example security measures are described in Exhibit C (which may be updated from time to time)."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Customer security."})," Customer is responsible for configuring the Service appropriately, limiting access to Authorized Users, using strong authentication, and securing its own systems and endpoints."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Security Incident notice."})," Upon confirming a Security Incident, Provider will notify Customer without undue delay and provide information reasonably necessary for Customer to meet applicable legal obligations. Provider is not responsible for incidents caused by Customer's acts or omissions, compromised Customer credentials, or Customer-controlled systems."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"9. Support; Maintenance"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Support."})," Provider will provide support as described in the applicable Order Form or Documentation."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Maintenance."})," Provider may perform maintenance and updates. Provider will use commercially reasonable efforts to provide advance notice of scheduled maintenance when practicable."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"10. Fees; Payment; Taxes"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Fees."})," Customer will pay all fees specified in the applicable Order Form or at the time of subscription sign-up. Except as expressly stated in this Agreement, all fees are non-cancelable and non-refundable."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Payment terms."})," Unless otherwise specified in the Order Form, all fees are due and payable in full at the time of subscription sign-up or prior to activation of the services. Provider will not provision or activate access to the services until payment has been received and processed. For any renew
1al, add-on services, or usage-based charges (if applicable), payment is due in advance unless otherwise agreed in writing. Any amounts not paid when due (where post-billing is expressly approved) may incur a late fee at the lesser of 1.5% per month or the maximum permitted by law, and Provider may recover reasonable collection costs."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Taxes."})," Fees exclude all applicable taxes. Customer is responsible for all sales, use, VAT, GST, duties, and similar governmental charges, excluding taxes based on Provider's net income."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Pricing Changes."})," Provider reserves the right to modify fees, subscription charges, or pricing structure at any time at its sole discretion. Any changes will apply to new subscriptions and renewal terms, unless otherwise stated in the Order Form."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"11. Suspension"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider may suspend Customer's access to the Service (in whole or in part): (a) for non-payment of undisputed amounts; (b) if Customer's use violates this Agreement or the AUP; (c) if Customer's use poses a security risk or threatens the integrity of the Service; or (d) to comply with law or a governmental request."}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider will use commercially reasonable efforts to provide notice and to limit suspension to the minimum scope and duration necessary. Suspension does not relieve Customer of payment obligations."})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"12. Confidentiality"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Confidential Information."}),` "Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential. Customer Content is Customer's Confidential Information. Provider Technology is Provider's Confidential Information.`]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Protection."})," The receiving party will protect the disclosing party's Confidential Information using at least reasonable care and will not use or disclose it except as permitted under this Agreement."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Permitted disclosures."})," The receiving party may disclose Confidential Information to its employees, contractors, and advisors with a need to know and who are bound by confidentiality obligations at least as protective as this Agreement."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Exceptions."})," Confidentiality obligations do not apply to information that (a) is or becomes public through no fault of the receiving party, (b) was independently developed without use of Confidential Information, (c) was rightfully received without restriction, or (d) was approved for release in writing."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Compelled disclosure."})," If compelled by law, the receiving party may disclose Confidential Information provided it gives notice where legally permitted and cooperates in seeking protective treatment."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"13. Intellectual Property; Feedback"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Provider IP."})," Provider retains all right, title, and interest in and to Provider Technology, including all intellectual property rights. No rights are granted except as expressly stated."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Feedback."})," If Customer provides suggestions or feedback, Provider may use it without restriction or obligation, and without compensation to Customer."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Trademarks."})," Each party retains ownership of its trademarks. Customer may not use Provider's marks without prior written consent."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"14. Third-Party Services; Open Source"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Third-party services."}),` For clarity, foundation models made available through the Managed AI Service in the default Service configuration operate within Provider's cloud environment and are not "third-party services" for purposes of this Section. Models or endpoints that Customer elects to connect using its own provider account or credentials are third-party services.`]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Open-source software."})," The Service may include open-source components subject to applicable open-source licenses. To the extent an open-source license grants Customer additional rights, those rights apply only to the open-source components and not the Service as a whole."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"15. Compliance; Export; Sanctions"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Compliance with law."})," Each party will comply with applicable laws and regulations. Customer is responsible for ensuring its use of the Service (and Outputs) complies with law and industry requirements."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Export controls and sanctions."})," Customer will not use the Service in violation of U.S. export control laws or sanctions, and will not permit access by sanctioned persons or prohibited jurisdictions."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"16. Term; Renewal; Termination"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Term."})," This Agreement begins on the Effective Date and continues until all Order Forms expire or are terminated."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Renewal."})," Unless otherwise stated in an Order Form, subscriptions renew automatically for successive terms equal to the prior term, unless either party gives written notice of non-renewal at least [30] days before the end of the then-current term."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Termination for cause."})," Either party may terminate an Order Form for material breach if the breaching party fails to cure within 30 days after written notice (10 days for non-payment). Provider may terminate immediately for Customer's unlawful use or repeated AUP violations."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Effect of termination; data export."})," Upon termination or expiration, Customer's right to access the Service ends. Upon request, Provider will make Customer Content available for export for a limited period of 30 days, after which Provider will delete or de-identify Customer Content in accordance with Provider's retention practices unless a longer retention is required or permitted by law."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Survival."})," Sections that by their nature should survive termination will survive, including Fees owed, Use Restrictions, Confidentiality, IP, Indemnification, Limitation of Liability, and Dispute Resolution."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"17. Warranties; Disclaimers"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Authority."})," Each party represents it has the authority to enter into this Agreement."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Limited performance warranty."})," Provider warrants it will provide the Service in a professional and workmanlike manner. Customer's exclusive remedy for breach of this warranty is re-performance of the affected Service, and if re-performance is not commercially reasonable, Provider may terminate the affected Order Form."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Disclaimer."}
1),' EXCEPT AS EXPRESSLY STATED, THE SERVICE AND OUTPUTS ARE PROVIDED "AS IS" AND PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Provider does not warrant that the Service will be uninterrupted or error-free, or that Outputs will be accurate or complete.']})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"18. Indemnification"}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"18.1 Customer indemnity"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Customer will defend, indemnify, and hold harmless Provider, its Affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Content; (b) Customer's or Authorized Users' misuse of the Service; or (c) Customer's breach of this Agreement or violation of law."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"18.2 Provider IP indemnity"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider will defend, indemnify, and hold harmless Customer from third-party claims that the Service (excluding Customer Content and third-party services) infringes a U.S. patent, copyright, or trade secret, and will pay covered damages, provided Customer: (a) promptly notifies Provider; (b) cooperates; and (c) allows Provider to control the defense and settlement."}),e.jsx("p",{style:{marginBottom:"12px"},children:"If a claim is likely, Provider may: (i) modify the Service so it becomes non-infringing; (ii) replace the Service with a functionally equivalent service; or (iii) terminate the affected Order Form and refund prepaid, unused fees."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"18.3 Exclusions"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider has no indemnity obligation to the extent a claim arises from: (a) Customer Content; (b) Customer's instructions, configurations, or combinations with non-Provider products; (c) third-party services; or (d) use not in accordance with this Agreement."})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"19. Limitation of Liability"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"EXCLUSION OF DAMAGES."})," TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"LIABILITY CAP."})," TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO PROVIDER UNDER THE APPLICABLE ORDER FORM IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Carve-outs."})," The foregoing limitations do not apply to: (a) Customer's payment obligations; (b) Customer's indemnity obligations; or (c) a party's gross negligence or willful misconduct."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"20. Dispute Resolution; Governing Law"}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Governing law."})," This Agreement is governed by the laws of the State of New Jersey, excluding its conflict-of-laws rules."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Venue."})," The parties agree to exclusive jurisdiction and venue in the state or federal courts located in Somerset, NJ, unless the parties agree to arbitration in an Order Form or amendment."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Optional arbitration."})," If arbitration applies, disputes will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules in Somerset, NJ. Judgment may be entered in any court of competent jurisdiction."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"Injunctive relief."})," Either party may seek injunctive or equitable relief for actual or threatened breach of confidentiality, security, or intellectual property rights."]}),e.jsxs("p",{style:{marginBottom:"12px"},children:[e.jsx("strong",{children:"OPTIONAL: Class action waiver / jury trial waiver."})," Include if desired and permitted by law: (a) the parties waive any right to a jury trial; and (b) disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class action."]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"21. Changes to the Agreement"}),e.jsx("p",{style:{marginBottom:"12px"},children:"Provider may update this Agreement to reflect changes in law, security, or the Service. Provider will provide reasonable notice (e.g., email or in-app). Continued use after the effective date constitutes acceptance, unless Customer terminates the subscription before the effective date (where permitted)."})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"22. Miscellaneous"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Assignment."})," Customer may not assign this Agreement without Provider's prior written consent, except to an Affiliate or in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee agrees in writing to be bound."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Subcontracting."})," Provider may subcontract performance of the Service provided Provider remains responsible for its obligations under this Agreement."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Force majeure."})," Neither party is liable for delays or failures due to circumstances beyond its reasonable control."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Independent contractors."})," The parties are independent contractors and no partnership, joint venture, or agency relationship is created."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Severability; waiver."})," If any provision is unenforceable, the remainder will remain in effect. Waivers must be in
1writing and are limited to the specific instance."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Entire agreement."})," This Agreement, the Order Form(s), and incorporated policies are the entire agreement and supersede prior discussions."]})]})]}),e.jsxs("section",{style:{marginBottom:"24px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"Exhibits and Policies"}),e.jsx("p",{style:{marginBottom:"12px"},children:"The following exhibits are templates or summaries and may be incorporated by reference into an Order Form or made available in Documentation."}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"Exhibit A - Order Form Template"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsx("li",{style:{marginBottom:"4px"},children:"Customer legal name, address, and billing contact"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Subscription plan/tier and permitted use"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Usage limits (users, documents, storage, API calls, tokens) and overage terms"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Fees, billing frequency, payment terms"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Subscription Term start and end dates; renewal terms"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Support/SLA tier (if any)"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Security and compliance addenda (if any)"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Data Processing Addendum (if applicable)"})]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"Exhibit B - Data Processing Addendum (DPA) - Summary"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsx("li",{style:{marginBottom:"4px"},children:"Applies where Customer Content includes personal data subject to GDPR/UK GDPR or similar laws."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Roles: Customer is Controller and Provider is Processor (or business/service provider under applicable U.S. state privacy laws)."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Processing: Provider processes personal data only on documented instructions to provide the Service."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Subprocessors: Provider may use subprocessors and will maintain appropriate contractual protections; where required, Provider will provide notice of material changes with an objection mechanism."}),e.jsx("li",{style:{marginBottom:"4px"},children:"International transfers: SCCs and the UK Addendum (where applicable)."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Assistance: Provider will provide reasonable assistance with security inquiries and data subject requests where required by law."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Deletion: Provider will delete personal data after termination subject to agreed retention and legal requirements."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Audit: Provider will provide reasonable security information (e.g., audit summaries) subject to confidentiality."})]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"Exhibit C - Security Measures - Summary"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsx("li",{style:{marginBottom:"4px"},children:"Logical access controls and role-based access"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Tenant isolation controls and tenant-scoped authorization"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Audit logging for key security events"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Encryption in transit (TLS 1.2 or higher) and encryption at rest using a managed key management service; AI inference performed within Provider's cloud environment over private connectivity, so that Customer Content is not exposed to the public internet during AI processing."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Data utilized within retrieval components (e.g., vector databases) is maintained in a controlled environment with tenant-level isolation and restricted access, consistent with the overall security framework."}),e.jsx("li",{style:{marginBottom:"4px"},children:"Vulnerability management and patching"}),e.jsx("li",{style:{marginBottom:"4px"}
1,children:"Backups and disaster recovery (as applicable)"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Secure software development lifecycle"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Incident response procedures"})]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"Exhibit D - Acceptable Use Policy (AUP)"}),e.jsx("p",{style:{marginBottom:"8px"},children:"Customer and Authorized Users will not use the Service to:"}),e.jsxs("ul",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"disc"},children:[e.jsx("li",{style:{marginBottom:"4px"},children:"Violate law or third-party rights, including privacy and intellectual property rights;"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Transmit malware or abusive traffic, or disrupt the Service;"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Perform unauthorized penetration testing, security scanning, or benchmarking;"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Engage in unlawful surveillance or collect personal data without proper notices/consents;"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Create, improve, or benchmark competing products, or systematically extract Outputs to create substitute datasets;"}),e.jsx("li",{style:{marginBottom:"4px"},children:"Upload Restricted Data except as expressly permitted in an Order Form or written amendment."})]}),e.jsx("h3",{style:{fontSize:"17px",fontWeight:"600",color:t.headingText,marginTop:"16px",marginBottom:"8px"},children:"Exhibit E - Data Privacy & AI Usage Disclosure"}),e.jsx("p",{style:{marginBottom:"12px"},children:`This Exhibit describes how Provider processes Customer Content and personal data in connection with the Service, including AI-enabled features. This Exhibit is incorporated by reference and, where applicable law requires, the parties will enter into Provider's Data Processing Addendum ("DPA"), which will control to the extent it conflicts with this Exhibit.`}),e.jsxs("ol",{style:{marginLeft:"24px",marginBottom:"12px",listStyleType:"decimal"},children:[e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Roles; Scope."}),' Customer determines the purposes and means of processing Customer Content and any personal data contained therein. To the extent Provider processes personal data on behalf of Customer, Provider acts as a "processor" or "service provider" (as applicable) and processes such personal data only to provide, maintain, secure, and support the Service, and as otherwise permitted under this Agreement, the Privacy Policy, and the DPA (if applicable).']}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Processing Purposes."})," Customer Content (including uploaded documents, prompts/inputs, and associated metadata) may be processed to: (a) provide and operate the Service and its features (including search, extraction, summarization, and Q&A); (b) perform customer-requested configurations, workflows, and support; (c) prevent fraud, abuse, and security incidents; (d) perform debugging, reliability, and performance monitoring; and (e) comply with law and enforce this Agreement."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"AI Processing Acknowledgment."})," Customer acknowledges the Service uses artificial intelligence and machine-learning technologies to process Customer Content and generate Outputs. Outputs may be inaccurate, incomplete, non-deterministic, or otherwise unsuitable. Customer is solely responsible for human review and independent verification of Outputs prior to use, particularly for regulated, high-stakes, or external purposes."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Third-Party Providers; Subprocessors."})," AI Processing Environment; Subprocessors. AI-enabled features are provided through a managed AI service operating within Provider's cloud environment. Customer Content and prompts/inputs processed by AI-enabled features remain within that environment and are not transmitted to any external AI provider's systems or APIs in the default Service configuration. Foundation model providers cannot access the deployment accounts in which their models run and do not receive, store, or process Customer Content. Provider's cloud infrastru
1cture provider acts as Provider's subprocessor for hosting and AI processing; Provider will maintain commercially reasonable contractual protections with subprocessors consistent with the DPA (where applicable)."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Training; Model Improvement (Default: No Cross-Customer Training)."}),"By default, Provider does not use Customer Content to train or fine-tune generalized AI models made available to other customers. Any such use will occur only if expressly agreed in writing. Provider may use Usage Data and may use Customer Content in de-identified or aggregated form where reasonably practicable for maintaining, securing, and improving the Service, provided such use does not intentionally disclose Customer identity or Customer Content to other customers. "]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"No Human Review Obligation."})," Provider does not guarantee human review of Customer Content or Outputs and has no obligation to monitor, validate, correct, or curate Customer Content or Outputs."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Data Security."})," Provider implements commercially reasonable safeguards designed to protect Customer Content and personal data. No security measures are infallible; Provider does not guarantee absolute security. Customer is responsible for securely managing credentials and user access within Customer's environment."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Security Incidents."})," If Provider confirms a Security Incident, Provider will notify Customer without undue delay and provide information reasonably necessary for Customer to meet applicable legal obligations, consistent with Section 8."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Data Retention; Deletion."})," Customer Content is retained for the duration of the subscription and as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, or enforce this Agreement. After termination, Provider will delete or de-identify Customer Content in accordance with Provider's retention practices, unless a longer period is required or permitted by law."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Restricted Data."})," Unless expressly permitted, Customer will not upload Restricted Data, including PCI, PHI, export-controlled, or other highly sensitive data requiring special safeguards."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"Customer Responsibilities."})," Customer is responsible for providing required notices and obtaining consents; ensuring Customer Content is lawfully collected, used, and disclosed; complying with privacy laws; and conducting assessments (e.g., DPIAs) as required for Customer's use of AI features."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"International Transfers."})," The Service is provided from, and Customer Content is processed in, the United States or other region(s) identified in the Order Form or Documentation. AI inference occurs in the region associated with Customer's tenant. If cross-region inference within the same geography is used for capacity or resiliency, it will be described in the Documentation. Where required by applicable law, transfers are addressed through the DPA and applicable transfer mechanisms."]}),e.jsxs("li",{style:{marginBottom:"8px"},children:[e.jsx("strong",{children:"No Waiver; Limitation of Liability."})," This Exhibit does not modify Provider's disclaimers, limitations of liability, or indemnification obligations elsewhere in this Agreement."]})]})]}),e.jsxs("section",{style:{marginBottom:"40px"},children:[e.jsx("h2",{style:{fontSize:"22px",fontWeight:"700",color:t.headingText,marginBottom:"12px"},children:"Contact Information"}),e.jsxs("p",{style:{marginBottom:"16px"},children:["If you have any questions about these Terms and Conditions, please contact us at"," ",e.jsx("a",{href:`mailto:${s}`,style:{color:"#F97316",textDecoration:"none",fontWeight:"normal"},children:s})]})]})]})})]})};export{j as default};
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.