https://www.pintone.ai/en/terms

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6<title>Terms of Service — Pintone</title>
7<meta name="description" content="Terms of Service for Pintone, the AI-powered migration campaign studio by Canda Digital.">
8<link rel="icon" href="../../assets/images/favicon.svg" type="image/svg+xml">
9<style>
10@font-face {
11  font-family: "Inter";
12  src: url("../../assets/fonts/inter-light.ttf") format("truetype");
13  font-weight: 300; font-style: normal; font-display: swap;
14}
15@font-face {
16  font-family: "Inter";
17  src: url("../../assets/fonts/inter-regular.ttf") format("truetype");
18  font-weight: 400; font-style: normal; font-display: swap;
19}
20@font-face {
21  font-family: "Inter";
22  src: url("../../assets/fonts/inter-medium.ttf") format("truetype");
23  font-weight: 500; font-style: normal; font-display: swap;
24}
25@font-face {
26  font-family: "Inter";
27  src: url("../../assets/fonts/inter-semibold.ttf") format("truetype");
28  font-weight: 600; font-style: normal; font-display: swap;
29}
30@font-face {
31  font-family: "Inter";
32  src: url("../../assets/fonts/inter-bold.ttf") format("truetype");
33  font-weight: 700; font-style: normal; font-display: swap;
34}
35@font-face {
36  font-family: "Inter Display";
37  src: url("../../assets/fonts/inter-display-semibold.ttf") format("truetype");
38  font-weight: 600; font-style: normal; font-display: swap;
39}
40@font-face {
41  font-family: "Inter Display";
42  src: url("../../assets/fonts/inter-display-bold.ttf") format("truetype");
43  font-weight: 700; font-style: normal; font-display: swap;
44}
45
46:root {
47  --pt-teal:        #319E95;
48  --pt-teal-deep:   #055559;
49  --pt-teal-ink:    #03373E;
50  --pt-mist:        #DBE1E8;
51  --pt-sage:        #86B9C0;
52  --pt-white:       #FFFFFF;
53  --pt-paper:       #FAFBFC;
54  --pt-fog:         #F1F4F7;
55  --pt-line:        #E4E8ED;
56  --pt-grey-300:    #C7CDD4;
57  --pt-grey-500:    #8A929B;
58  --pt-grey-700:    #4B545D;
59  --bg-page:        var(--pt-paper);
60  --bg-surface:     var(--pt-white);
61  --fg-1:           var(--pt-teal-ink);
62  --fg-2:           var(--pt-grey-700);
63  --fg-3:           var(--pt-grey-500);
64  --fg-on-brand:    var(--pt-white);
65  --fg-on-dark:     #DCEBEC;
66  --fg-link:        var(--pt-teal-deep);
67  --border-1:       var(--pt-line);
68  --border-2:       var(--pt-grey-300);
69  --radius-sm: 6px; --radius-pill: 999px;
70  --shadow-pop: 0 18px 48px rgba(3, 55, 62, 0.18);
71  --font-sans:    "Inter", "Inter Display", -apple-system, BlinkMacSystemFont, "Segoe UI", system-ui, sans-serif;
72  --font-display: "Inter Display", "Inter", -apple-system, system-ui, sans-serif;
73}
74
75*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
76html, body {
77  font-family: var(--font-sans);
78  color: var(--fg-1);
79  background: var(--bg-page);
80  -webkit-font-smoothing: antialiased;
81}
82
83/* ── Nav ── */
84.nav {
85  position: sticky; top: 0; z-index: 100;
86  background: var(--pt-white);
87  border-bottom: 1px solid var(--border-1);
88}
89.nav-inner {
90  max-width: 1200px; margin: 0 auto;
91  padding: 0 clamp(16px, 5vw, 48px);
92  height: 64px; display: flex; align-items: center; justify-content: space-between;
93}
94.nav-logo { height: 38px; width: auto; }
95.nav-links { display: flex; align-items: center; gap: 12px; }
96.btn {
97  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
98  padding: 9px 18px; border-radius: var(--radius-sm);
99  font-family: var(--font-sans); font-weight: 600; font-size: 14px;
100  cursor: pointer; border: 1px solid transparent;
101  text-decoration: none; white-space: nowrap;
102  transition: background 120ms, transform 120ms;
103}
104.btn-primary { background: var(--pt-teal); color: var(--fg-on-brand); }
105.btn-primary:hover { background: var(--pt-teal-deep); }
106.btn-ghost { background: transparent; color: var(--pt-teal-ink); border-color: var(--border-2); }
107.btn-ghost:hover { background: var(--pt-fog); }
108
109/* ── Legal content ── */
110.legal-wrap {
111  max-width: 760px; margin: 0 auto;
112  padding: clamp(48px, 8vw, 96px) clamp(16px, 5vw, 48px);
113}
114.legal-header { margin-bottom: 56px; padding-bottom: 32px; border-bottom: 1px solid var(--border-1); }
115.legal-header h1 {
116  font-family: var(--font-display); font-weight: 700;
117  font-size: clamp(36px, 5vw, 52px); line-height: 1.1;
118  letter-spacing: -0.02em; color: var(--fg-1); margin-bottom: 12px;
119}
120.legal-header .effective {
121  font-size: 14px; color: var(--fg-3);
122}
123
124.legal-body { display: flex; flex-direction: column; gap: 40px; }
125
126.legal-section { display: flex; flex-direction: column; gap: 16px; }
127
128.legal-section h2 {
129  font-family: var(--font-display); font-weight: 700;
130  font-size: clamp(22px, 3vw, 28px); line-height: 1.2;
131  letter-spacing: -0.01em; color: var(--fg-1);
132  padding-top: 8px;
133}
134.legal-section h3 {
135  font-weight: 600; font-size: 17px; line-height: 1.3;
136  color: var(--pt-teal-deep); margin-top: 8px;
137}
138.legal-section p {
139  font-size: 15.5px; line-height: 1.7; color: var(--fg-2);
140}
141.legal-section ul {
142  padding-left: 0; list-style: none;
143  display: flex; flex-direction: column; gap: 8px;
144}
145.legal-section ul li {
146  font-size: 15.5px; line-height: 1.65; color: var(--fg-2);
147  padding-left: 20px; position: relative;
148}
149.legal-section ul li::before {
150  content: "";
151  position: absolute; left: 0; top: 10px;
152  width: 6px; height: 6px; border-radius: 50%;
153  background: var(--pt-teal);
154}
155.legal-section a { color: var(--fg-link); text-underline-offset: 2px; }
156
157.contact-block {
158  background: var(--bg-surface); border: 1px solid var(--border-1);
159  border-radius: 10px; padding: 24px 28px;
160  display: flex; flex-direction: column; gap: 6px;
161}
162.contact-block strong { font-weight: 600; color: var(--fg-1); font-size: 15px; }
163.contact-block p { font-size: 14.5px; color: var(--fg-2); line-height: 1.6; margin: 0; }
164.contact-block a { color: var(--fg-link); }
165
166/* ── Footer ── */
167.footer { background: var(--pt-teal-ink); padding-block: 48px; }
168.footer-inner {
169  max-width: 1200px; margin: 0 auto;
170  padding: 0 clamp(16px, 5vw, 48px);
171  display: flex; align-items: center; justify-content: space-between; gap: 24px; flex-wrap: wrap;
172}
173.footer-logo { height: 40px; width: auto; opacity: 0.95; }
174.footer-meta { display: flex; flex-direction: column; align-items: flex-end; gap: 12px; text-align: right; }
175.footer-links { display: flex; gap: 24px; align-items: center; }
176.footer-links a { font-size: 13.5px; font-weight: 500; color: rgba(220,235,236,0.7); text-decoration: none; }
177.footer-links a:hover { color: var(--pt-white); }
178.footer-legal { font-size: 13px; color: var(--fg-on-dark); line-height: 1.6; opacity: 0.82; }
179.footer-legal a { color: var(--pt-sage); text-decoration: none; }
180@media (max-width: 600px) {
181  .footer-meta { align-items: flex-start; text-align: left; }
182}
183
184/* ── Cookie banner ── */
185#cookie-banner {
186  position: fixed; bottom: 0; left: 0; right: 0; z-index: 9000;
187  background: var(--pt-teal-ink); border-top: 1px solid rgba(255,255,255,0.10);
188  padding: 16px clamp(16px, 5vw, 48px);
189  display: flex; align-items: center; gap: 20px; flex-wrap: wrap;
190  animation: cookie-rise 300ms cubic-bezier(.2,.8,.2,1) both;
191}
192#cookie-banner.cookie-banner--hiding { animation: cookie-sink 280ms cubic-bezier(.4,0,.2,1) both; }
193@keyframes cookie-rise { from { opacity:0; transform:translateY(100%); } to { opacity:1; transform:translateY(0); } }
194@keyframes cookie-sink { from { opacity:1; transform:translateY(0); } to { opacity:0; transform:translateY(100%); } }
195.cookie-text { flex:1; min-width:220px; font-size:13.5px; line-height:1.5; color:var(--fg-on-dark); margin:0; }
196.cookie-text a { color:var(--pt-sage); }
197.cookie-actions { display:flex; align-items:center; gap:10px; flex-shrink:0; }
198.cookie-btn-decline { background:none; border:1px solid rgba(255,255,255,0.25); color:var(--fg-on-dark); padding:9px 18px; font-size:14px; }
199.cookie-btn-decline:hover { border-color:var(--pt-sage); color:var(--pt-white); }
200#cookie-accept { background:var(--pt-teal); color:var(--pt-white); padding:9px 18px; font-size:14px; }
201#cookie-accept:hover { background:var(--pt-sage); color:var(--pt-teal-ink); }
202@media (max-width:520px) {
203  #cookie-banner { flex-direction:column; align-items:stretch; gap:12px; }
204  .cookie-actions { justify-content:stretch; gap:8px; }
205  .cookie-actions .btn { flex:1; justify-content:center; }
206}
207</style>

208<script src="../../assets/js/consent.js"></script>

208
209</head>
210<body>
211
212<header class="nav">
213  <div class="nav-inner">
214    <a href="../../" class="nav-brand" aria-label="Pintone home">
215      <img class="nav-logo" src="../../assets/images/logo-color.svg" alt="Pintone">
216    </a>
217    <nav class="nav-links" aria-label="Primary">
218      <a class="btn btn-ghost" href="https://app.pintone.ai" target="_blank" rel="noopener">Get started</a>
219      <a class="btn btn-primary" href="../../#pilot">Request a demo</a>
220    </nav>
221  </div>
222</header>
223
224<main>
225  <div class="legal-wrap">
226    <div class="legal-header">
227      <h1>Terms of Service</h1>
228      <p class="effective">Last updated: March 2026</p>
229    </div>
230
231    <div class="legal-body">
232
233      <div class="legal-section">
234        <p>These Terms of Service ("Terms") govern your access to and use of the Pintone platform provided by Canda Digital Limited ("we", "us", or "our"). By accessing or using Pintone, you agree to be bound by these Terms. If you do not agree, you may not use the platform.</p>
235      </div>
236
237      <div class="legal-section">
238        <h2>Acceptance of Terms</h2>
239        <p>By creating an account, accessing, or using the Pintone platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our <a href="/en/privacy">Privacy Policy</a>. If you are using Pintone on behalf of a government agency or organization, you represent that you have the authority to bind that entity to these Terms.</p>
240      </div>
241
242      <div class="legal-section">
243        <h2>Description of Service</h2>
244        <p>Pintone is an AI-powered platform designed for governments and organizations to create, manage, and optimize migration awareness campaigns on social media. Our services include AI-driven content generation with A/B variant testing, audience segmentation, tone-safe content validation, campaign analytics and AI insights, and integration with third-party platforms such as Meta and Canva. We reserve the right to modify, suspend, or discontinue any aspect of the platform with reasonable notice.</p>
245      </div>
246
247      <div class="legal-section">
248        <h2>User Accounts</h2>
249        <p>You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:</p>
250        <ul>
251          <li>Provide accurate and complete registration information</li>
252          <li>Maintain the security of your password and account access</li>
253          <li>Promptly notify us of any unauthorized use of your account</li>
254          <li>Not share account credentials with unauthorized individuals</li>
255          <li>Ensure all users within your organization comply with these Terms</li>
256        </ul>
257      </div>
258
259      <div class="legal-section">
260        <h2>Acceptable Use</h2>
261        <p>You agree to use Pintone solely for creating legitimate migration awareness and information campaigns. You shall not:</p>
262        <ul>
263          <li>Use the platform to create misleading, harmful, or discriminatory content targeting migrants or refugees</li>
264          <li>Generate content that violates human rights principles or promotes xenophobia</li>
265          <li>Attempt to circumvent the platform's tone-safety features or content guidelines</li>
266          <li>Use the platform for purposes unrelated to migration awareness campaigns without prior written consent</li>
267          <li>Reverse engineer, decompile, or attempt to extract the source code of our AI models</li>
268          <li>Use automated tools to access the platform beyond the provided APIs</li>
269          <li>Violate any applicable laws, regulations, or third-party rights</li>
270        </ul>
271      </div>
272
273      <div class="legal-section">
274        <h2>Intellectual Property</h2>
275        <p>The Pintone platform, including its AI models, algorithms, user interface, and documentation, is the intellectual property of Canda Digital Limited and is protected by copyright, trademark, and other intellectual property laws. Content generated by the platform using your inputs is owned by you, subject to a non-exclusive license granted to us for platform improvement purposes using anonymized data. Your strategy documents, tone of voice guidelines, and campaign materials remain your exclusive property.</p>
276      </div>
277
278      <div class="legal-section">
279        <h2>Limitation of Liability</h2>
280        <p>To the maximum extent permitted by law, Canda Digital Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Pintone. Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for the service during the twelve (12) months preceding the claim. AI-generated content is provided as a tool to assist campaign creation and should be reviewed by qualified personnel before publication. We do not guarantee the accuracy, cultural sensitivity, or effectiveness of AI-generated content.</p>
281      </div>
282
283      <div class="legal-section">
284        <h2>Termination</h2>
285        <p>Either party may terminate the subscription in accordance with the terms of your service agreement. We may suspend or terminate your access immediately if you breach these Terms, use the platform for prohibited purposes, or fail to pay a

285pplicable fees. Upon termination, your right to use the platform ceases and your data will be handled in accordance with our <a href="/en/privacy">Privacy Policy</a> and data retention schedule.</p>
286      </div>
287
288      <div class="legal-section">
289        <h2>Governing Law</h2>
290        <p>These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts of Cork, Ireland. For users within the European Union, nothing in these Terms affects your rights under mandatory consumer protection legislation.</p>
291      </div>
292
293      <div class="legal-section">
294        <h2>Contact</h2>
295        <p>For questions regarding these Terms of Service, please contact us at:</p>
296        <div class="contact-block">
297          <strong>Canda Digital Limited</strong>
298          <p>Unit 3D, North Point House, New Mallow Rd, Cork, T23 AT2P, Ireland</p>
299          <p><a href="mailto:[email protected]">[email protected]</a></p>
300        </div>
301      </div>
302
303    </div>
304  </div>
305</main>
306
307<footer class="footer">
308  <div class="footer-inner">
309    <img class="footer-logo" src="../../assets/images/logo-white.svg" alt="Pintone">
310    <div class="footer-meta">
311      <nav class="footer-links" aria-label="Legal">
312        <a href="/en/privacy">Privacy Policy</a>
313        <a href="/en/terms">Terms of Service</a>
314      </nav>
315      <p class="footer-legal">
316        Canda Digital s.r.o. · <a href="mailto:[email protected]">[email protected]</a><br>
317        Pintone is a product of Canda Digital.
318      </p>
319    </div>
320  </div>
321</footer>
322
323<div id="cookie-banner" hidden role="dialog" aria-label="Cookie preferences" aria-live="polite">
324  <p class="cookie-text">
325    We use analytics cookies to understand how visitors use Pintone and improve the experience.
326    See our <a href="/en/privacy">Privacy Policy</a>.
327  </p>
328  <div class="cookie-actions">
329    <button id="cookie-decline" class="btn cookie-btn-decline">Decline</button>
330    <button id="cookie-accept" class="btn btn-primary">Accept cookies</button>
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