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1<meta name="next-size-adjust" content=""/><title>Privacy Policy â Provata</title><meta name="description" content="How Provata collects, uses, and protects your personal information."/><link rel="manifest" href="/site.webmanifest"/><link rel="canonical" href="https://provata.ai"/><meta name="mobile-web-app-capable" content="yes"/><meta name="apple-mobile-web-app-title" content="Provata"/><meta name="apple-mobile-web-app-status-bar-style" content="default"/><meta property="og:title" content="Provata â Classic Car Appraisal"/><meta property="og:description" content="Precision valuation for collector automobiles. Market-based appraisals delivered in under 24 hours."/><meta property="og:url" content="https://provata.ai"/><meta property="og:site_name" content="Provata"/><meta property="og:image" content="https://provata.ai/images/provata_darkonwhite_og_1200630.png"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="Provata â Classic Car Appraisal"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Provata â Classic Car Appraisal"/><meta name="twitter:description" content="Precision valuation for collector automobiles. Market-based appraisals delivered in under 24 hours."/><meta name="twitter:image" content="https://provata.ai/images/provata_darkonwhite_og_1200630.png"/><link rel="icon" href="/favicon.ico"/><link rel="icon" href="/favicon.svg" type="image/svg+xml"/><link rel="icon" href="/favicon-96x96.png" sizes="96x96" type="image/png"/><link rel="apple-touch-icon" href="/apple-touch-icon.png" sizes="180x180"/>
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1<div class="min-h-screen bg-white"><nav class="relative flex items-center justify-between border-b border-rule bg-white px-6 sm:px-12 py-5"><a class="flex items-center" href="/"><img alt="Provata" width="200" height="52" decoding="async" data-nimg="1" class="h-8 w-auto" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fprovata_dark_trans_1200315.png&w=256&q=75&dpl=dpl_ADoFCG95bQ1uZ49iEHgkYX3wjK5y 1x, /_next/image?url=%2Fimages%2Fprovata_dark_trans_1200315.png&w=640&q=75&dpl=dpl_ADoFCG95bQ1uZ49iEHgkYX3wjK5y 2x" src="/_next/image?url=%2Fimages%2Fprovata_dark_trans_1200315.png&w=640&q=75&dpl=dpl_ADoFCG95bQ1uZ49iEHgkYX3wjK5y"/></a><ul class="hidden gap-8 text-[14px] font-medium text-graphite-500 sm:flex"><li><a class="transition-colors hover:text-graphite-900" href="/#how-it-works">How it works</a></li><li><a class="transition-colors hover:text-graphite-900" href="/samples">Sample reports</a></li><li><a class="transition-colors hover:text-graphite-900" href="/#">About</a></li><li><a class="transition-colors hover:text-graphite-900" href="/verify">Verify</a></li></ul><div class="flex min-w-[170px] justify-end"></div></nav><main class="mx-auto max-w-3xl px-6 sm:px-12 py-16"><h1 class="text-[40px] font-semibold -tracking-[0.02em] text-graphite-900">Privacy Policy</h1><p class="mt-2 text-[14px] text-graphite-500">Last updated: April 12, 2026</p><div class="mt-10 space-y-8 text-[15px] leading-[1.8] text-graphite-700"><section><p>Provata (âwe,â âus,â or âourâ) provides classic and collector vehicle appraisal services. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.</p><p class="mt-4">By using Provata, you agree to the collection and use of information in accordance with this policy.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Information We Collect</h2><p>We collect the following categories of information:</p><ul class="mt-3 list-disc space-y-2 pl-6"><li><strong>Account information.</strong> Your name, email address, phone number, and mailing address when you create an account.</li><li><strong>Vehicle information.</strong> Details about the vehicles you submit for appraisal, including year, make, model, VIN, mileage, condition, modifications, title status, ownership history, and service records.</li><li><strong>Photographs.</strong> Images of your vehicle that you upload for appraisal purposes, including their embedded metadata (date taken, device information).</li><li><strong>Appraisal responses.</strong> Your answers to condition questions, known issues, enhancements, and any notes you provide.</li><li><strong>Payment information.</strong> When payment processing is active, billing details are handled by our payment processor. We do not store full payment card numbers on our servers.</li><li><strong>Usage information.</strong> Basic technical data such as browser type, device type, IP address, and pages visited, collected automatically when you use the site.</li></ul></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">How We Use Your Information</h2><p>We use the information we collect to:</p><ul class="mt-3 list-disc space-y-2 pl-6"><li>Produce and deliver your vehicle appraisal reports</li><li>Verify the authenticity and condition of vehicles we appraise</li><li>Contact you about your appraisal or account</li><li>Improve the accuracy and quality of our appraisal methodology</li><li>Respond to your requests for support</li><li>Detect, prevent, and address fraud, abuse, and security issues</li><li>Comply with legal obligations</li></ul></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">How We Share Information</h2><p>We do not sell your personal information. We share information only as follows:</p><ul class="mt-3 list-disc space-y-2 pl-6"><li><strong>With your permission.</strong> When you share a verification code from your appraisal report, the recipient (such as an insurance underwriter) can verify that the report is authentic.</li><li><strong>With service providers.</strong> We use trusted third-party service providers to host our site, process payments, send transactional emails, and support appraisal research. These providers are bound by confidentiality obligations and may only use your information to provide services to us.</li><li><strong>For legal reasons.</strong> We may disclose information if required by law, subpoena, court order, or to protect the rights, property, or safety of Provata, our users, or others.</li><li><strong>In connection with a business transfer.</strong> If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.</li></ul></section><section>
1<h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Verification Codes</h2><p>Each certified appraisal report includes a unique verification code. Anyone with that code can access a confirmation page showing the report's authenticity, vehicle description, and issue date. The verification page does not expose your personal contact information or financial details. You control who receives the verification code.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Data Retention</h2><p>We retain appraisal records indefinitely unless you request deletion, because certified appraisals may be referenced by insurers, buyers, or courts years after they are issued. Account information is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us at <a href="mailto:[email protected]" class="text-accent hover:text-accent-hover">[email protected]</a>. Some information may be retained for legitimate business purposes (such as accounting or legal compliance) even after deletion.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Security</h2><p>We use industry-standard security measures to protect your information, including encryption in transit, access controls, and authenticated storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Your Rights</h2><p>Depending on where you live, you may have the right to:</p><ul class="mt-3 list-disc space-y-2 pl-6"><li>Access the personal information we hold about you</li><li>Request correction of inaccurate information</li><li>Request deletion of your information (subject to legal and business retention requirements)</li><li>Opt out of certain uses of your information</li><li>Withdraw consent where processing is based on consent</li></ul><p class="mt-4">To exercise any of these rights, contact us at<!-- --> <a href="mailto:[email protected]" class="text-accent hover:text-accent-hover">[email protected]</a>.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Children's Privacy</h2><p>Provata is not directed to children under 18, and we do not knowingly collect information from minors. If you believe a child has provided us information, contact us and we will delete it.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">International Users</h2><p>Provata is operated from North America. If you access the service from outside this region, your information will be transferred to and processed in North America, where data protection laws may differ from those in your country.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Changes to This Policy</h2><p>We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page with a revised âlast updatedâ date. Your continued use of Provata after changes take effect constitutes acceptance of the updated policy.</p></section><section><h2 class="mb-3 text-[22px] font-semibold text-graphite-900">Contact</h2><p>Questions or concerns about this Privacy Policy can be sent to<!-- --> <a href="mailto:[email protected]" class="text-accent hover:text-accent-hover">[email protected]</a>.</p></section></div></main><footer class="flex flex-col-reverse gap-4 border-t border-rule px-6 py-6 sm:flex-row sm:items-center sm:justify-between sm:gap-3 sm:px-12"><div class="text-[14px] font-medium text-graphite-500">© <!-- -->2026<!-- --> Provata. All rights reserved.</div><div class="flex items-center gap-6"><a class="text-[14px] font-medium text-graphite-400 transition-colors hover:text-graphite-700" href="/verify">Verify</a><a class="text-[14px] font-medium text-graphite-400 transition-colors hover:text-graphite-700" href="/contact">Contact</a><a class="text-[14px] font-medium text-graphite-400 transition-colors hover:text-graphite-700" href="/privacy">Privacy</a>
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