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1<meta name="next-size-adjust" content=""/><title>Data Deletion Instructions - SocialGenieAI</title><meta name="description" content="How to delete your data from SocialGenieAI"/><link rel="icon" href="/favicon.ico?favicon.2d76eb5c.ico" sizes="48x48" type="image/x-icon"/>
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1<script>((a,b,c,d,e,f,g,h)=>{let i=document.documentElement,j=["light","dark"];function k(b){var c;(Array.isArray(a)?a:[a]).forEach(a=>{let c="class"===a,d=c&&f?e.map(a=>f[a]||a):e;c?(i.classList.remove(...d),i.classList.add(f&&f[b]?f[b]:b)):i.setAttribute(a,b)}),c=b,h&&j.includes(c)&&(i.style.colorScheme=c)}if(d)k(d);else try{let a=localStorage.getItem(b)||c,d=g&&"system"===a?window.matchMedia("(prefers-color-scheme: dark)").matches?"dark":"light":a;k(d)}catch(a){}})("class","theme","system",null,["light","dark"],null,true,true)</script>
1<div class="min-h-svh bg-background"><header class="border-b"><div class="mx-auto max-w-3xl flex items-center gap-2 px-6 py-4"><a href="/"><img src="/logos/logo-light.png" alt="SocialGenieAI" class="h-16 w-auto"/></a></div></header><main class="mx-auto max-w-3xl px-6 py-12"><h1 class="text-3xl font-bold tracking-tight mb-2">Data Deletion Instructions</h1><p class="text-sm text-muted-foreground mb-10">Learn how to remove your data from SocialGenieAI</p><div class="prose prose-neutral dark:prose-invert max-w-none space-y-8 text-[15px] leading-relaxed"><section><p>SocialGenieAI is committed to your privacy and gives you full control over your data. Below are the ways you can remove your data from our platform.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">1. Disconnect a Social Media Channel</h2><p>To remove SocialGenieAI&#x27;s access to a specific social media account and delete associated data for that channel:</p><ol class="list-decimal pl-6 mt-3 space-y-2"><li>Log in to your SocialGenieAI account</li><li>Navigate to the <strong>Channels</strong> page from the sidebar</li><li>Find the channel you want to disconnect</li><li>Click the channel&#x27;s menu and select <strong>Disconnect</strong></li></ol><p class="mt-3">This will revoke our stored access tokens and remove the channel&#x27;s data from our platform. Previously published posts will remain on the social media platform itself.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">2. Remove App Permissions from Social Platforms</h2><p>You can also revoke SocialGenieAI&#x27;s access directly from each social media platform:</p><h3 class="text-base font-semibold mt-5 mb-2">Facebook &amp; Instagram</h3><ol class="list-decimal pl-6 space-y-1"><li>Go to your Facebook <strong>Settings &amp; Privacy</strong></li><li>Click <strong>Settings</strong></li><li>Navigate to <strong>Apps and Websites</strong></li><li>Find <strong>SocialGenieAI</strong> in the list</li><li>Click <strong>Remove</strong></li></ol><h3 class="text-base font-semibold mt-5 mb-2">Threads</h3><ol class="list-decimal pl-6 space-y-1"><li>Open the Threads app or go to threads.net</li><li>Go to <strong>Settings</strong> → <strong>Account</strong> → <strong>Website permissions</strong></li><li>Find <strong>SocialGenieAI</strong> and revoke access</li></ol><h3 class="text-base font-semibold mt-5 mb-2">LinkedIn</h3><ol class="list-decimal pl-6 space-y-1"><li>Go to LinkedIn <strong>Settings &amp; Privacy</strong></li><li>Navigate to <strong>Data privacy</strong> → <strong>Permitted services</strong></li><li>Find <strong>SocialGenieAI</strong> and click <strong>Remove</strong></li></ol><h3 class="text-base font-semibold mt-5 mb-2">YouTube (Google)</h3><ol class="list-decimal pl-6 space-y-1"><li>Go to your Google Account at <strong>myaccount.google.com</strong></li><li>Navigate to <strong>Security</strong> → <strong>Third-party apps with account access</strong></li><li>Find <strong>SocialGenieAI</strong> and click <strong>Remove Access</strong></li></ol><h3 class="text-base font-semibold mt-5 mb-2">TikTok</h3><ol class="list-decimal pl-6 space-y-1"><li>Open TikTok and go to <strong>Settings and Privacy</strong></li><li>Navigate to <strong>Security</strong> → <strong>Manage app permissions</strong></li><li>Find <strong>SocialGenieAI</strong> and revoke access</li></ol></section><section><h2 class="text-xl font-semibold mt-8 mb-3">3. Delete Your Account</h2><p>To permanently delete your SocialGenieAI account and all associated data, please contact us at<!-- --> <a href="mailto:[email protected]" class="text-primary hover:underline">[email protected]</a> <!-- -->with the subject line <strong>&quot;Account Deletion Request&quot;</strong>.</p><div class="mt-4 rounded-lg border border-destructive/30 bg-destructive/5 p-4"><p class="text-sm font-medium text-destructive">Important: Account deletion is permanent and cannot be undone.</p><p class="text-sm mt-1">Once your account is deleted, the following data will be permanently removed from our servers:</p><ul class="list-disc pl-6 mt-2 space-y-1 text-sm"><li>Your profile and account information</li><li>All connected social media channel data and access tokens</li><li>All campaigns, scheduled posts, and publishing history</li><li>Uploaded media files</li><li>Team member associations and workspace data</li></ul></div></section><section><h2 class="text-xl font-semibold mt-8 mb-3">4. Data Deletion Callback (Facebook/Instagram)</h2><p>In compliance with Meta&#x27;s platform policies, SocialGenieAI supports automatic data deletion callbacks. When you remove our app from your Facebook or Instagram settings, Meta notifies us and we automatically initiate deleti
1on of your associated data.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">Processing Time</h2><p>Data deletion requests are typically processed within <strong>30 days</strong>. You will receive a confirmation email once your data has been fully removed. Some data may be retained in encrypted backups for up to 90 days before being permanently purged.</p></section><section><h2 class="text-xl font-semibold mt-8 mb-3">Questions?</h2><p>If you have any questions about data deletion, please contact us at<!-- --> <a href="mailto:[email protected]" class="text-primary hover:underline">[email protected]</a>. For more information about how we handle your data, see our<!-- --> <a class="text-primary hover:underline" href="/privacy-policy">Privacy Policy</a>.</p></section></div><div class="mt-12 pt-8 border-t text-sm text-muted-foreground flex items-center justify-between"><span>© <!-- -->2026<!-- --> SocialGenieAI. All rights reserved.</span><div class="flex gap-4"><a class="hover:underline" href="/privacy-policy">Privacy Policy</a><a class="hover:underline" href="/terms">Terms of Service</a></div></div></main></div><!--$--><!--/$--><section aria-label="Notifications alt+T" tabindex="-1" aria-live="polite" aria-relevant="additions text" aria-atomic="false"></section>
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