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https://splashiq.ai/assets/legal.terms-CEJhdmgq.js

js splashiq.ai collected 2026-10-05 12:44:01 UTC 10,014 bytes, 1 lines download raw bytes

1import{j as e}from"./index-CzAkNt2W.js";import{C as t}from"./ContentPage-C1fWYWjk.js";const r=()=>e.jsxs(t,{eyebrow:"Legal",title:"Terms of Service",lede:"Last updated September 16, 2026. Covers the SplashIQ website, web platform, and Pool Care iPhone app.",children:[e.jsx("p",{children:`These Terms of Service are between you and MimesisIQ LLC, doing business as SplashIQ ("SplashIQ", "we", "us" or "our"). By accessing or using SplashIQ you agree to these Terms. If you don't agree, please don't use the service.`}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Your account"}),e.jsx("p",{children:"You are responsible for activity under your account and for keeping your credentials secure. One person per login."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Acceptable use"}),e.jsx("p",{children:"Don't use SplashIQ to break the law, infringe rights, send spam, or interfere with the service. We may suspend accounts that do."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Web-platform subscriptions"}),e.jsx("p",{children:"Plans are billed in advance and renew automatically. Cancel any time; access continues through the end of the paid period."}),e.jsx("h2",{id:"iphone-app",className:"font-display text-2xl font-bold mt-8",children:"Pool Care iPhone app"}),e.jsx("p",{children:"Pool Care is a field toolkit for pool-service professionals. Core calculators and local records for one or two pools are available without an account. A verified SplashIQ account unlocks a third pool. Four or more pools require an App Store subscription. Optional AI strip-color comparison may be enabled for eligible signed-in users after photo-processing permission. It provides approximate suggestions for evaluation, not verified measurements: compare against the actual kit and independently verify readings before treatment. Availability of a web-platform feature does not mean it is included in the iPhone app."}),e.jsx("p",{children:"The app uses the same production account system as other SplashIQ services, but app and web billing remain separate. Local pool records remain on your iPhone when you sign out. Keep appropriate backups of important work and review exported files before sharing. Signing in is not confirmation that your pool records are backed up online."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Current weather"}),e.jsx("p",{children:"Optional current conditions are supplied through Apple WeatherKit for field context. They are not a substitute for observing local conditions or following applicable safety procedures."}),e.jsx("p",{children:e.jsx("strong",{children:"YOUR USE OF THIS REAL TIME WEATHER GUIDANCE APPLICATION OR WEBSITE IS AT YOUR SOLE RISK. WEATHER DATA MAY NOT BE ACCURATE."})}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Calculations, water tests, and treatment guidance"}),e.jsx("p",{children:"Chemical calculations and treatment previews are estimates based on the pool volume, readings, product identity, product strength, targets, and other information supplied. A predicted result does not establish the actual condition of the water or that it is safe for swimming."}),e.jsx("p",{children:"Confirm uncertain readings, follow product labels and equipment instructions, use appropriate protective equipment, and comply with applicable requirements. Never mix incompatible chemicals. Retest as appropriate before further treatment. Strip photographs and alignment guides do not independently verify pad colors, correct test timing, or measurement accuracy."}),e.jsx("p",{children:"Reports and homeowner references help explain recorded work; they do not replace professional judgment, required testing, or product instructions."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"App licensing and Apple billing"}),e.jsxs("p",{children:["Unless a separate applicable license is provided, the license to the iPhone app is subject to"," ",e.jsx("a",{className:"text-primary hover:underline",href:"https://www.apple.com/legal/internet-services/itunes/dev/stdeula/",children:"Apple's Standard Licensed Application 
1End User License Agreement"}),"."]}),e.jsx("p",{children:"The free app allowance is one or two pools without an account and three pools with a verified account. Access for four or more pools is offered at $5.99 per month or $59.99 per year through Apple's in-app purchase system. The in-app purchase screen identifies the features, price, billing period and renewal terms before purchase. SplashIQ does not offer website checkout for this iOS subscription."}),e.jsx("p",{children:"Apple handles billing through your Apple account. Manage or cancel the subscription in Apple's subscription settings, and request refunds through Apple under its policies. Deleting the app, deleting a SplashIQ account or signing out does not itself cancel an Apple subscription. These Apple billing provisions do not change a separate web-platform subscription."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Your data"}),e.jsxs("p",{children:["You own your data. We process it on your behalf to provide the service, as described in our"," ",e.jsx("a",{className:"text-primary hover:underline",href:"/legal/privacy",children:"Privacy Policy"}),". You are responsible for having authority to enter customer and property information and to share visit reports and photos."]}),e.jsxs("p",{children:["For account and data-deletion requests, see"," ",e.jsx("a",{className:"text-primary hover:underline",href:"/legal/privacy#privacy-requests",children:"Privacy requests"}),". A personal account, shared-business records, local iPhone records, and copies you have exported are distinct; removing one does not automatically remove the others."]}),e.jsx("h2",{id:"sms-consent",className:"font-display text-2xl font-bold mt-8",children:"Text messaging (SMS/MMS) terms & proof of consent"}),e.jsxs("p",{children:["SplashIQ sends service-related text messages on behalf of pool service businesses that use our platform (for example: appointment reminders, technician en-route alerts, service reports, invoice and payment notices, and account notifications). Message frequency varies by account activity. Message and data rates may apply. Reply ",e.jsx("strong",{children:"STOP"})," to opt out at any time and ",e.jsx("strong",{children:"HELP"})," for help, or email"," ",e.jsx("a",{className:"text-primary hover:underline",href:"mailto:[email protected]",children:"[email protected]"}),". Carriers are not liable for delayed or undelivered messages."]}),e.jsx("h3",{className:"font-semibold mt-6",children:"How consent (opt-in) is collected"}),e.jsx("p",{children:"We only text people who have given prior express written consent. Consent is collected through one of the following documented paths, and it is never a condition of purchase:"}),e.jsxs("ul",{className:"list-disc pl-6 space-y-2",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Web form opt-in."}),' A customer or contractor checks an unchecked SMS consent box next to their mobile number on a SplashIQ form (customer intake, homeowner portal invitation acceptance, quote or estimate request, or contractor listing submission). The checkbox is accompanied by the program description, frequency disclosure, "message and data rates may apply", STOP/HELP instructions, and links to these Terms and our Privacy Policy.']}),e.jsxs("li",{children:[e.jsx("strong",{children:"In-app entry by the service business."})," An authorized user of a pool service company records that the customer verbally or in writing authorized texting for their service account. The company warrants it obtained that consent."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Customer-initiated messages."})," A customer texts the business first, or replies ",e.jsx("strong",{children:"START"}),"/",e.jsx("strong",{children:"YES"})," to resubscribe after opting out."]})]}),e.jsx("h3",{className:"font-semibold mt-6",children:"Proof of consent we retain"}),e.jsx("p",{children:"For every mobile number in the system we store an auditable consent record containing: the mobile number, the consenting person's name and associated customer/property record, the consent status (opted in, opted out, never opted in), the exact opt-in method and the wording of the disclosure shown at that time, the UTC timestamp of the opt-in, the IP address and user agent (for web opt-ins) or the identity of the staff user who recorded it, the account/business the consent applies to, and the full timestamped history of any opt-out or re-subscription. These records are retained for at least four (4) years after the last message sent and are produced on request to the customer, the business of record, or a carrier or regulator conducting a consent audit."}),e.jsx("h3",{className:"font-semibold mt-6",children:"Scope of consent"}),e.jsx("p",{children:"Consent is specific to the pool service business that collected it. SplashIQ does not share, sell, or transfer mobile numbers or SMS consent to third parties or affiliates for their own marketing, and consent does not follow a customer to a different service provider. Marketing or promotional texts require a separate, clearly labeled marketing opt-in. Opting out of texts does not affect email or in-app notifications, and customers can still receive service without SMS."}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Disclaimer"}),e.jsx("p",{children:'The service is provided "as is" without warranties of any kind. To the maximum extent allowed by law, our liability is limited to the fees you paid in the 12 months before the claim.'}),e.jsx("h2",{className:"font-display text-2xl font-bold mt-8",children:"Contact"}),e.jsx("p",{children:e.jsx("a",{className:"text-primary hover:underline",href:"mailto:[email protected]",children:"[email protected]"})})]});
1export{r as component};

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