https://tingu.ai/assets/RefundCancellationPolicy-7evG19I4.js

1import{r as s,j as e}from"./index-DIinWBJp.js";import{P as i}from"./PageLayout-CbR23dwo.js";import"./sheet-DllI-XYf.js";import"./dropdown-menu-xzQnnre3.js";import"./ThemeToggle-BspBLUzl.js";import"./monitor-nZYT0ThD.js";import"./useThrottledCallback-BVtzWQSR.js";import"./Footer-DWHyNqRl.js";import"./twitter-ChCGphyM.js";import"./youtube-BkVbwft6.js";import"./proxy-F-bQsoVM.js";import"./arrow-up-right-DQA_3acn.js";import"./search-BvvSUWFS.js";import"./trending-up-BrBdzRu4.js";import"./file-text-BenKweNh.js";const b=()=>(s.useEffect(()=>{window.scrollTo({top:0,behavior:"smooth"})},[]),e.jsx(i,{children:e.jsxs("div",{className:"container mx-auto px-4 py-24 max-w-7xl",children:[e.jsxs("div",{className:"mb-8",children:[e.jsx("h1",{className:"text-4xl font-bold mb-2",children:"Tingu.ai – Refund & Cancellation Policy"}),e.jsx("p",{className:"text-sm text-muted-foreground",children:"Last Updated: November 26, 2025"})]}),e.jsxs("div",{className:"space-y-6 text-muted-foreground",children:[e.jsxs("section",{children:[e.jsx("p",{className:"mb-4",children:"This Refund & Cancellation Policy outlines how payments, credit purchases, and subscriptions work on Tingu.ai, a product of Eflair Webtech Pvt Ltd."}),e.jsx("p",{className:"mb-4",children:"By purchasing credits or subscribing to any plan on Tingu.ai, you agree to the terms described below."}),e.jsxs("p",{children:["For questions, contact: ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"1. No Refunds Policy"}),e.jsx("p",{className:"mb-4",children:"All payments made on Tingu.ai — including credit purchases, subscription charges, and one-time transactions — are final and n

1on-refundable."}),e.jsx("p",{className:"mb-2",children:"We do not provide refunds for:"}),e.jsxs("ul",{className:"list-disc list-inside mb-4 ml-4 space-y-1",children:[e.jsx("li",{children:"Credits purchased through the Platform"}),e.jsx("li",{children:"Monthly or yearly subscription charges"}),e.jsx("li",{children:"Partially used or unused credits"}),e.jsx("li",{children:"Failed expectations regarding AI output"}),e.jsx("li",{children:"User mistakes or accidental purchases"}),e.jsx("li",{children:"Subscription cancellation after payment"})]}),e.jsx("p",{className:"mb-2",children:"Tingu.ai follows a strict no-refund policy because:"}),e.jsxs("ul",{className:"list-disc list-inside ml-4 space-y-1",children:[e.jsx("li",{children:"Credits are delivered instantly after payment"}),e.jsx("li",{children:"You gain immediate access to AI models and generation capabilities"}),e.jsx("li",{children:"AI generation involves irreversible compute usage"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"2. Credits – Pay-As-You-Go Model"}),e.jsx("p",{className:"mb-4",children:"Tingu.ai operates using credit packages that you purchase upfront."}),e.jsx("p",{className:"mb-2",children:"Important notes:"}),e.jsxs("ul",{className:"list-disc list-inside mb-4 ml-4 space-y-1",children:[e.jsx("li",{children:"All credit purchases are non-refundable"}),e.jsx("li",{children:"Credits do not get cancelled even if you cancel your subscription"}),e.jsx("li",{children:"Credits remain available in your account until used"}),e.jsx("li",{children:"Credits cannot be transferred, exchanged, or converted to money"}),e.jsx("li",{children:"Credits may have an expiration period depending on plan or offer"})]}),e.jsx("p",{children:"Your credits continue to remain in your account even after subscription cancellation."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"3. Subscription Cancellation Policy"}),e.jsxs("p",{className:"mb-4",children:["You may cancel your subscription at any time from your account settings or by contacting ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"}),"."]}),e.jsx("p",{className:"mb-2",children:"When you cancel:"}),e.jsxs("ul",{className:"list-disc list-inside mb-4 ml-4 space-y-2",children:[e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"✔ Future billing stops immediately"}),e.jsx("br",{}),e.jsx("span",{className:"text-sm",children:"You will not be charged again."})]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"✔ Previously charged subscription amounts are not refunded"}),e.jsx("br",{}),e.jsx("span",{className:"text-sm",children:"No partial or full refunds are allowed."})]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"✔ Your account remains active with existing credits"}),e.jsx("br",{}),e.jsx("span",{className:"text-sm",children:"You may continue to use Tingu.ai features until your credits are fully consumed."})]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"✔ Subscription cancellation does NOT cancel credits"}),e.jsx("br",{}),e.jsx("span",{className:"text-sm",children:"Your credits remain intact."})]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"4. Misuse, Violation, or Policy Abuse"}),e.jsx("p",{className:"mb-2",children:"In cases of:"}),e.jsxs("ul",{className:"list-disc list-inside mb-4 ml-4 space-y-1",children:[e.jsx("li",{children:"Platform abuse"}),e.jsx("li",{children:"Violation of Terms & Conditions"}),e.jsx("li",{children:"Fraudulent activity"}),e.jsx("li",{children:"Chargebacks"}),e.jsx("li",{children:"Attempted misuse of refund policies"})]}),e.jsx("p",{className:"mb-2",children:"Tingu.ai reserves the right to:"}),e.jsxs("ul",{className:"list-disc list-inside ml-4 space-y-1",children:[e.jsx("li",{children:"Suspend or terminate your account"}),e.jsx("li",{children:"Forfeit remaining credits"}),e.jsx("li",{children:"Deny any refund or compensation"}),e.jsx("li",{children:"Block future purchases"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"5. Failed or Rejected Payments"}),e.jsx("p",{className:"mb-2",children:"If a payment fails:"}),e.jsxs("ul",{className:"list-disc list-inside mb-4 ml-4 space-y-1",children:[e.jsx("li",{children:"No credits or subscription access will be granted"}),e.jsx("li",{children:"You may retry using a different payment method"}),e.jsx("li",{children:"We are not responsible for payment gateway issues"})]}),e.jsx("p",{children:"If a payment is completed and credits are delivered, refund requests will not be accepted."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"6. Chargebacks"}),e.jsx("p",{className:"mb-2",children:"If you file an illegitimate chargeback:"}),e.jsxs("ul",{className:"list-disc list-inside ml-4 space-y-1",children:[e.jsx("li",{children:"Your account may be permanently suspended"}),e.jsx("li",{children:"Credits may be forfeited"}),e.jsx("li",{children:"Legal action may be taken if necessary"}),e.jsx("li",{children:"You may be blocked from creating new accounts"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"7. 

1Changes to This Policy"}),e.jsx("p",{className:"mb-2",children:"We may update or modify this Refund & Cancellation Policy at any time. Changes become effective immediately upon posting on this page."}),e.jsx("p",{children:"Your continued use of Tingu.ai signifies your acceptance of the revised policy."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"text-2xl font-semibold text-foreground mb-4",children:"8. Contact Information"}),e.jsx("p",{className:"mb-2",children:"For billing or cancellation questions, contact us at:"}),e.jsx("p",{children:e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"📧 [email protected]"})})]})]})]})}));export{b as default};