https://app.helpspace.com/build/assets/index-Ba1aykP2.js

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2h(function(t){e.menu[1].items.push({id:"team"+t.id,name:t.name,link:t.name.toLowerCase(),badge:!0})}),this.menu[1].items=this.$filters.mapOrder(this.menu[1].items,JSON.parse(localStorage.getItem("SubmenuOrderTicketsTeams"))??[],"id")),g.get("/selectable/users?canAccess=tickets").then(t=>{t.data.data.forEach(function(i){K(e.menu[0].items,["link","assigned"]).items.push({id:"assigned-"+i.id,name:i.name,link:"assigned-"+i.id,linkParams:{id:0,user:i.id},hidden:!1,badge:!0})})}),this.$store.commit("setRouter",this.$router),this.$store.dispatch("updateSectionsCounts"),this.$route.params.section?(this.$store.dispatch("getTicket",{id:this.$route.params.id,fetch:!0}),this.$store.dispatch("getTicketList",{section:this.$route.params.section,id:this.$route.params.id})):this.$store.getters.getRouter.push({name:"tickets-section",params:{section:"mine"}})},unmounted(){this.$bus.off("print.ticket")},mounted(){this.$bus.on("print.ticket",()=>this.printTicket()),this.mountKeydownListener(),window.Echo.private(this.$store.getters.user.workspace+".ticket").listen("NewTicketMessageCreated",e=>{this.$store.dispatch("fetchTicketAndPushToTicketList",e.ticket.id),this.$store.dispatch("updateSectionsCountsOnly"),this.$store.dispatch("reloadTicketListIfPageOne")}).listen("NewTicketCreated",e=>{this.$store.dispatch("fetchTicketAndPushToTicketList",e.ticket.id),this.$store.dispatch("updateSectionsCountsOnly"),this.$store.dispatch("reloadTicketListIfPageOne")})},beforeUnmount(){this.$store.commit("setSearchQuery",""),this.$store.commit("setTicketListSearchedItems",[]),this.unMountKeydownListener()},methods:{applyAdvancedFilters(e){this.$store.commit("setSearchAdvancedFilters",e),this.$store.dispatch("searchTickets",this.query)},openTicket(e){this.selectedItems=[],this.goto(e)},tagLabel(e){var i;const t=e==null?void 0:e.name;if(typeof t=="string")return t;if(t&&typeof t=="object"){const a=typeof((i=this.$i18n)==null?void 0:i.locale)=="string"?this.$i18n.locale.split("-")[0]:"";return t[a]||t.en||Object.values(t).find(Boolean)||""}return String((e==null?void 0:e.slug)||(e==null?void 0:e.id)||"")},displayTagBody(e){return{id:e.id,color:e.color||"#848484",name:this.tagLabel(e)}},loadTags(){this.tagsLoading=!0,g.get("/selectable/tags/ticket").then(e=>{var t;this.tagOptions=((t=e.data)==null?void 0:t.data)??[]}).catch(()=>{this.tagOptions=[]}).finally(()=>{this.tagsLoading=!1,this.tagsLoaded=!0})},onFilterTagsUpdated(e){const t=Array.isArray(e)?e.slice():[];t.forEach(i=>{const a=this.tagOptions.find(r=>r.id===i);a&&(this.selectedTagCache[i]=a)}),this.$store.commit("setSearchTagIds",t),this.$store.dispatch("searchTickets",this.query)},clearTagFilters(){this.selectedTagCache={},this.$store.commit("setSearchTagIds",[]),this.$store.dispatch("searchTickets",this.query)},clearQuery(){this.query="",this.$store.dispatch("searchTickets","")},selectItem(e){this.selectedItems.length||this.selectedItems.push(parseInt(this.$route.params.id)),this.selectedItems.indexOf(e)===-1?this.selectedItems.push(e):this.selectedItems=Ye(this.selectedItems,t=>t!==e)},selectItemsBetween(e){let t=e<this.currentIndex?e:this.currentIndex,i=e<this.currentIndex?this.currentIndex:e,a=this.listItems.slice(t,i+1);this.selectedItems=j(a,"id")},selectAllItems(){this.selectedItems=j(this.listItems,"id")},elementInTicketListVisible(e){var t=e.getBoundingClientRect(),i=t.top,a=t.bottom,r=i>=100&&a<=window.innerHeight+50;return r},goto:L(function(e){this.$store.getters.getRouter.push({name:"tickets-section",params:{section:this.section,id:e},query:this.$route.query}),this.$store.commit("showView")},0),gotoSection:L(function(e){let t=typeof e=="object"?e.link:e;this.$store.getters.getRouter.push({name:"tickets-section",params:{section:t,id:0},query:this.$route.query}),this.$store.dispatch("updateSectionsCounts"),setTimeout(()=>{this.selectedItems=[]},500)},0),scrollToTicket:L(function(e,t){if(typeof this.$refs["ticket"+e]<"u"&&typeof this.$refs["ticket"+e][0]<"u"){if(this.elementInTicketListVisible(this.$refs["ticket"+this.$route.params.id][0])&&!t)return;this.$refs.scrollbarTicketList.scrollIntoView("#spm-ticket-list-item-"+e,300)}},300),getNextIndexIfSelection(e){if(this.selectedItems.length<=0)return-1;const t=this.selectedItems,i=this.listItems.map(function(s,b){if(t.includes(s.id

2))return b}).filter(s=>typeof s<"u"),a={first:i[0],last:i[i.length-1]},r={next:a.last+1<this.listItems.length?a.last+1:-1,prev:a.first-1>=0?a.first-1:-1};switch(e){case"next":return r.next;case"prev":return r.prev;case"prevOrNext":return r.prev>=0?r.prev:r.next>=0?r.next:-1;default:return r.next>=0?r.next:r.prev>=0?r.prev:-1}},gotoNextAndDeleteOneFromTicketList(e,t){this.gotoNext(!0),setTimeout(()=>{this.$store.commit("deleteTicketFromTicketList",{ticket_id:e,section:t})},150)},gotoNextAndDeleteAllFromTicketList(e,t){this.gotoNext(!0),setTimeout(()=>{this.$store.dispatch("deleteTicketsFromTicketList",{ids:e,section:t})},150)},gotoNext(e){if(this.selectedItems.length>=0){const i=this.getNextIndexIfSelection();if(i>=0&&typeof this.listItems[i]<"u"){this.selectedItems=[],this.goto(this.listItems[i].id);return}}if(e=typeof e<"u"&&e===!0,e&&this.currentIndex==this.lastIndex){this.gotoPrevious();return}const t=this.currentIndex<this.lastIndex?this.currentIndex+1:this.lastIndex;typeof this.listItems[t]<"u"&&(this.selectedItems=[],this.goto(this.listItems[t].id))},gotoPrevious(){if(this.selectedItems.length>=0){const t=this.getNextIndexIfSelection("prevOrNext");if(t>=0&&typeof this.listItems[t]<"u"){this.selectedItems=[],this.goto(this.listItems[t].id);return}}const e=this.currentIndex>1?this.currentIndex-1:0;typeof this.listItems[e]<"u"&&this.goto(this.listItems[e].id)},goToTicketListPage(e){e&&(this.$router.push({name:"tickets-section",params:{section:this.$store.getters.section,id:this.$store.getters.ticketId},query:{page:e}}),this.$store.dispatch("fetchTicketList",{section:this.$store.getters.section,id:this.$store.getters.ticketId}))},canAddSidebarKeys(){if(this.$store.getters.dialogModal.show||this.$store.getters.ticketList.length<=0||this.$store.getters.searchedWithoutResults)return!1;let e=document.getElementById("spm-ticket-list");if(e==null||document.activeElement.id==="spm-ticket-list-search-bar")return!1;if(document.activeElement.classList.contains("spm-ticket-list-add-keylistener")||document.body==document.activeElement||e instanceof Object&&e.contains(document.activeElement))return!0;let t=document.getElementById("spm-nav-left");if(t instanceof Object&&t.contains(document.activeElement))return!0;let i=document.getElementById("spm-sidebar");return!!(i instanceof Object&&i.contains(document.activeElement))},deleteTicket(e){e&&this.confirmTicketDeletion([e],()=>this.performTicketDeletion(e))},confirmTicketDeletion(e,t){if(!this.$store.getters.dialogModal.show){if(this.$store.getters.user.settings.ticket.confirm_before_delete===!1){t();return}this.$store.commit("showDialogModal",{component:"tickets/modals/_confirm-delete.modal",params:{count:e.length,onConfirm:t},buttons:[],closeOnEsc:!1})}},performTicketDeletion(e){this.gotoNextAndDeleteOneFromTicketList(e,this.$store.getters.section),g.delete("/tickets/"+e).then(t=>{this.$store.dispatch("cacheTicket",t.data.data),this.$store.dispatch("updateSectionsCountsOnly")})},restoreTicket(e){e&&(this.gotoNextAndDeleteOneFromTicketList(e,this.$store.getters.section),g.patch(`/tickets/${e}/restore`).then(t=>{this.$store.dispatch("cacheTicket",t.data.data),this.$store.dispatch("updateSectionsCountsOnly")}))},toggleDisplayTagsInTicketList(){g.patch("/auth/user/",{toggleDisplayTagsInTicketList:!0}).then(e=>{this.$store.commit("setUserData",e.data.data),this.$store.dispatch("reloadTicketListIfPageOne")})},destroyTicket(e){e&&(this.gotoNextAndDeleteOneFromTicketList(e,this.$store.getters.section),g.delete(`/tickets/${e}/force-destroy`).then(()=>{}).catch(t=>{this.$notify.error(t.message?t.message:this.$trans.get("Could not delete ticket."))}).finally(()=>{this.$store.dispatch("updateSectionsCountsOnly")}))},bulkDeleteTickets(e){if(!e.length)return this.$notify.error(this.$trans.get("Nothing selected."));const t=[...e];this.confirmTicketDeletion(t,()=>this.performBulkTicketDeletion(t))},performBulkTicketDeletion(e){this.gotoNextAndDeleteAllFromTicketList(e,this.$store.getters.section),g.post("/tickets/bulk/delete",{ids:e}).then(()=>{}).catch(t=>{this.$notify.error(t.message?t.message:this.$trans.get("Could not delete tickets."))}).finally(()=>{this.$store.dispatch("updateSectionsCountsOnly")})}

2,bulkRestoreTickets(e){if(!e.length)return this.$notify.error(this.$trans.get("Nothing selected."));this.gotoNextAndDeleteAllFromTicketList(e,this.$store.getters.section),g.post("/tickets/bulk/restore",{ids:e}).then(()=>{}).catch(t=>{this.$notify.error(t.message?t.message:this.$trans.get("Could not restore tickets."))}).finally(()=>{this.$store.dispatch("updateSectionsCountsOnly")})},bulkForceDestroyTickets(e){e.length&&(this.gotoNextAndDeleteAllFromTicketList(e,this.$store.getters.section),g.post("/tickets/bulk/force-destroy",{ids:e}).then(()=>{}).finally(()=>{this.$store.dispatch("updateSectionsCountsOnly")}))},generateTldrSummary(e){e&&g.patch(`/tickets/${e}/generate-tldr`).then(()=>{}).finally(()=>{})},addKeyCombinationsToSidebar(e){if(this.canAddSidebarKeys()){if(["ArrowUp","ArrowLeft"].includes(e.key)){this.gotoPrevious(),e.stopPropagation(),e.preventDefault();return}if(["ArrowDown","ArrowRight"].includes(e.key)){this.gotoNext(),e.stopPropagation(),e.preventDefault();return}if(e.metaKey&&e.key==="a"&&!e.ctrlKey||e.ctrlKey&&e.key==="a"&&!e.ctrlKey){this.selectAllItems(),e.stopPropagation(),e.preventDefault();return}if(e.metaKey&&e.key==="p"||e.ctrlKey&&e.key==="p"){e.stopPropagation(),e.preventDefault(),this.$bus.emit("print.ticket");return}(e.metaKey&&e.key==="Backspace"||e.ctrlKey&&e.key==="Backspace"||e.key==="Delete")&&(this.selectedItems.length?this.bulkDeleteTickets(this.selectedItems):this.deleteTicket(this.$route.params.id))}},mountKeydownListener(){window.document.addEventListener("keydown",this.addKeyCombinationsToSidebar,!1)},unMountKeydownListener(){window.document.removeEventListener("keydown",this.addKeyCombinationsToSidebar,!1)},printTicket(){var e=document.getElementById("spm-ticket-stream-print").outerHTML,t=document.getElementById("spm-side-info-first").outerHTML,i=window.open("",`Ticket #${this.$store.getters.ticketId}</title>`);i.document.write(`<html><head><title>Ticket #${this.$store.getters.ticketId}</title>`),Array.from(document.getElementsByTagName("link")).forEach(a=>{a.getAttribute("rel")=="stylesheet"&&i.document.write(a.outerHTML)}),i.document.write("</head><body>"),i.document.write("<style> * {font-size:90%} #spm-ticket-stream-print { padding:1.6em} #spm-side-info-first {margin:2.2em; padding-top:0} .spm-dropdown.trigger, .spm-avatar-uploader-wrapper-overlay, #spm-side-info-first > .flex.items-stretch.w-full.h-13 {display:none;} #spm-ticket-subject {font-size:100%} .spm-relative-date {display:none;} .spm-absolute-date {display:inline;}</style>"),i.document.write(t),i.document.write(e),i.document.write("</body></html>"),i.document.close(),i.onload=function(){i.focus(),i.print(),i.onafterprint=function(){i.close()}}},ticketListLoadMoreItems(e){this.isTicketSearchActive?this.$store.dispatch("appendTicketListSearchedItems",{section:this.$store.getters.section,query:this.searchQuery}):this.$store.dispatch("appendTicketList",{section:this.$store.getters.section})}}},mt={class:"flex"},pt={class:"flex-grow h-screen"},gt={class:"flex h-full"},ft={class:"flex flex-strech w-full pr-2 pl-2 md:pr-1"},kt={class:"flex flex-col flex-grow self-center text-gray-700 py-2 px-2 box-style gap-2"},yt={class:"flex items-stretch gap-1 w-full"},bt={class:"relative inline-flex flex-1 min-w-0 bg-gray-200 rounded-lg input-wrapper"},_t=["placeholder"],Tt=["innerHTML"],vt=["disabled","title","aria-label"],xt=["innerHTML"],$t={key:0,class:"ml-1 min-h-[1.125rem] min-w-[1.125rem] px-1 flex items-center justify-center rounded-full bg-primary-600 text-white text-[0.625rem] font-semibold leading-none tabular-nums"},It={class:"flex w-5 items-center"},wt=["innerHTML"],St={ref:"options",class:"spm-list"},Lt={key:0,class:"flex flex-wrap items-center gap-x-2 gap-y-1"},At={key:0,class:"w-full text-center pr-1 pl-2 text-xs font-medium"},Ot={class:"inline-block bg-red-200 text-red-600 rounded-lg p-1 px-2 mt-2"},Ct={class:"relative h-full pt-2 pb-13"},Dt={key:0,class:"absolute w-full text-gray-800 text-xs font-medium text-center ml-3 mr-2 mb-2 truncate"},Nt={key:1,class:"p-4 w-full text-center font-semibold text-sm text-gray-700"},Ft={class:"leading-loose p-4 pt-2 box-style rounded-lg mt-4 text-left font-normal text-gray-800"},Mt={class:"text-gray-700 border-b font-bold border-gray-500 pb-2 mb-2"},qt={key:2,class:"p-4 w-full text-center font-semibold text-sm text-gray-600"},Bt={key:3,class:"h-full w-full focus:outline-none",tabindex:"0"}

2,Pt=["id","onClick"],jt={class:"spm-ticket-list-subject flex text-gray-700 px-4 pt-3"},Vt={class:"flex p-2 pb-1 text-right items-center"},Kt={class:"spm-ticket-list-name truncate flex flex-grow text-sm text-gray-600 px-6 pb-1 items-center"},Ht=["innerHTML"],Ut=["textContent"],Rt=["innerHTML"],Et={key:2,class:"flex-shrink truncate"},Jt={class:"flex text-gray-600 px-4 pb-1"},Qt={key:0,class:"absolute -mt-1 -ml-7 rounded-lg h-[1.35rem] w-[1.35rem]"},Gt=["src"],Wt=["textContent"],Xt=["title"],Yt={key:0,class:"spm-ticket-list-item-tags text-left content-center items-center pl-6 pr-2 mt-px mb-px"};function Zt(e,t,i,a,r,s){var C;const b=m("spm-submenu-left"),w=m("portal"),v=m("spm-navigation-top"),S=m("spm-empty-state"),d=m("spm-no-channel"),k=m("spm-dropdown-tags"),W=m("spm-advanced-search"),X=m("spm-dropdown"),Y=m("spm-tag"),Z=m("spm-loader"),z=m("spm-infinite-loading"),ee=m("vuescroll"),te=m("router-view"),se=m("spm-check-subscription-coupon-trial"),ie=m("spm-check-subscription-conditions");return l(),c("div",mt,[p(w,{to:"submenuleft"},{default:y(()=>[p(b,{name:e.$trans.get("Tickets"),menu:r.menu,route:e.$route,dimmed:"","sub-items-toggle":"",buttons:e.$store.getters.channels.length?r.menuButtons:null,onGoto:s.gotoSection},null,8,["name","menu","route","buttons","onGoto"])],void 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0,!0),_:1},8,["tags","disabled","onUpdated"]),["jak","std","Support"].includes((C=e.$store.getters.user)==null?void 0:C.workspace_name)?(l(),O(W,{key:0,filters:s.advancedFilters,onApply:s.applyAdvancedFilters},null,8,["filters","onApply"])):u("",!0),o("div",It,[p(X,{small:!0,"hide-after-dropdown-click":"","dropdown-class":"max-w-8",placement:"bottom-end"},{trigger:y(()=>[o("span",{class:"flex-shrink-0 hover:text-gray-700 text-gray-600 cursor-pointer rounded items-center",innerHTML:e.svg("feather-more-vertical","stroke-icon h-4")},null,8,wt)]),dropdown:y(()=>[o("ul",St,[e.$store.getters.user.settings.ticket.listview.display.tags?(l(),c("li",{key:0,onClick:t[2]||(t[2]=n=>s.toggleDisplayTagsInTicketList())},h(e.$trans.get("Hide Tags")),1)):(l(),c("li",{key:1,onClick:t[3]||(t[3]=n=>s.toggleDisplayTagsInTicketList())},h(e.$trans.get("Display 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search result for “:value”",{value:s.searchLabel}))+" ",1),o("ul",Ft,[o("h4",Mt,h(e.$trans.get("Advanced Search Options")),1),t[5]||(t[5]=xe("

2<li><b>#</b>54</li><li><b>subject:</b>bug</li><li><b>body:</b>&quot;important note&quot;</li><li><b>subjectOrBody:</b>&quot;some term&quot;</li><li><b>contact:</b>&quot;Mike&quot;</li><li><b>tag:</b>bug</li><li><b>agent:</b>mike</li><li><b>team:</b>sales</li><li><b>status:</b>waiting</li>",9))])])):u("",!0),s.isLoading&&s.isTicketSearchActive?(l(),c("div",qt,[p(Z,{"show-instant":""})])):u("",!0),!s.isLoading&&s.listItems.length?(l(),c("div",Bt,[p(ee,{ref:"scrollbarTicketList"},{default:y(()=>[p($e,{id:"ticketlist",ref:"ticketlist",tag:"div",name:"list",class:f(["relative min-h-full pr-2 pl-2 md:pr-1",{"pt-5":!s.isLoading&&s.isTicketSearchActive&&s.listItems.length}])},{default:y(()=>[(l(!0),c($,null,I(s.listItems,(n,re)=>{var D,N,F,M,q,B,P;return l(),c("div",{id:"spm-ticket-list-item-"+n.id,ref_for:!0,ref:"ticket"+n.id,key:n.id,class:f([{active:(e.$route.params.id==n.id||!e.$route.params.id&&n.id==e.$store.getters.ticketId)&&!r.selectedItems.length||r.selectedItems.indexOf(n.id)!=-1,"opacity-50":n.status=="waiting"},"spm-ticket-list-item select-none pb-4"]),onClick:[T(_=>s.openTicket(n.id),["exact","prevent"]),T(_=>s.selectItem(n.id),["meta","prevent","stop","exact"]),T(_=>s.selectItem(n.id),["ctrl","prevent","stop","exact"]),T(_=>s.selectItemsBetween(re),["shift","prevent","stop","exact"])]},[o("div",jt,[o("div",{class:f(["flex-grow p-2 font-medium pb-1 text-sm truncate whitespace-nowrap",(D=n.latest_message)!=null&&D.from&&n.latest_message.from.is_customer?"font-bold":""])},h(n.subject),3),o("div",Vt,[o("span",{class:f(["priority ring-2 ring-white inline-block rounded-full","status-bg-"+n.status])},null,2)])]),o("div",Kt,[((N=n.contact)==null?void 0:N.type)==="instagram"?(l(),c("span",{key:0,innerHTML:e.svg("feather-instagram","stroke-icon h-4 w-4 pr-1 self-center")},null,8,Ht)):u("",!0),o("div",{class:"flex-shrink truncate",textContent:h(n.contact?n.contact.name:e.$trans.get("No Contact"))},null,8,Ut),n.assignee&&s.section!="mine"?(l(),c("div",{key:1,class:"flex flex-shrink truncate items-center opacity-75",innerHTML:e.svg("feather-arrow-exchange","stroke-icon h-[0.6rem]")},null,8,Rt)):u("",!0),n.assignee&&s.section!="mine"?(l(),c("div",Et,h(n.assignee.name),1)):u("",!0)]),o("div",Jt,[o("div",{class:f(["spm-ticket-list-message flex-grow px-2 py-1 ml-2 bg-gray-200 text-gray-700 text-xs rounded-lg truncate whitespace-nowrap",{"pl-7":(M=(F=n.latest_message)==null?void 0:F.from)==null?void 0:M.avatar}])},[(q=n.latest_message)!=null&&q.from?(l(),c("span",Qt,[(P=(B=n.latest_message)==null?void 0:B.from)!=null&&P.avatar?(l(),c("img",{key:0,src:n.latest_message.from.avatar,class:"avatar rounded-lg h-[1.35rem] w-[1.35rem]"},null,8,Gt)):u("",!0)])):u("",!0),n.latest_message!=null?(l(),c("i",{key:1,textContent:h(n.latest_message.excerpt)},null,8,Wt)):u("",!0)],2),o("div",{class:"flex px-2 py-1 text-xs whitespace-nowrap text-right items-center",title:e.$filters.datetime(n.last_contact)},h(e.$filters.distanceInWordsToNow(n.last_contact)),9,Xt)]),n!=null&&n.tags&&e.$store.getters.user.settings.ticket.listview.display.tags?(l(),c("div",Yt,[(l(!0),c($,null,I(n.tags,_=>(l(),c("div",{key:_.id,class:"spm-ticket-list-item-tag inline-block align-middle content-center items-center mr-[0.30rem] text-[0.7rem] rounded-md font-medium bg-gray-150 px-2 py-1 my-[0.15rem]"},[o("span",{class:"align-middle w-[.40rem] h-[.40rem] ring-white inline-block rounded-full mr-[0.2rem] mb-[0.2rem]",style:Ie("background-color:"+_.color+";")},null,4),o("span",{class:f(["text-gray-650",{"text-white":(e.$route.params.id==n.id||!e.$route.params.id&&n.id==e.$store.getters.ticketId)&&!r.selectedItems.length||r.selectedItems.indexOf(n.id)!=-1}])},h(_.name),3)]))),128))])):u("",!0)],10,Pt)}),128))],void 0,!0),_:1},8,["class"]),p(z,{"is-loading":s.isLoading,meta:e.$store.getters.ticketListMeta,onOnShow:s.ticketListLoadMoreItems},null,8,["is-loading","meta","onOnShow"]),t[6]||(t[6]=o("div",{class:"h-20"},null,-1))],void 0,!0),_:1},512)])):u("",!0)])],2),p(te)],512),[[H,!s.isEmptyState]])]),p(se),p(ie)])}const rs=Q(ht,[["render",Zt]]);export{rs as default};