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6  <title>CMA Program — Online Policing Solutions</title>
7  <meta name="description" content="OPS Network Certified Master Administrator (CMA) Program — train agency leaders to manage, support, and improve the OPS Network.">
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16        <p class="eyebrow">Driven by the peacemakers</p>
17        <h1>OPS Network™ Certified Master Administrator (CMA) Program</h1>
18        <p>Leading the charge into the future — training agency leaders to manage and oversee the OPS Network™.</p>
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26            <h2>CMA Program</h2>
27            <p>The OPS Network™ Certified Master Administrator (CMA) Program was developed to train federal, state, county and local agency level users to manage and oversee the OPS Network™, within the jurisdiction they serve, while working directly with the OPS Network™ team to maintain, support and improve the OPS Network™.</p>
28            <p>OPS Certified Master Administrators are trained and certified to manage and perform the following tasks and more.</p>
29            <div class="product-actions">
30              <a class="btn btn-primary" href="schedule-tour.html">Schedule a Tour</a>
31              <a class="btn btn-outline" href="mailto:[email protected]">Inquire About Enrollment</a>
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35            <img src="../assets/images/mission.png" alt="OPS Certified Master Administrators collaborating" width="800" height="500">
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44          <p class="eyebrow">Capabilities</p>
45          <h2>What CMAs are trained to manage</h2>
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47        <div class="feature-grid reveal">
48          <div class="feature"><h3>OPS Network Setup</h3><p>Configure and stand up network capabilities for partner agencies.</p></div>
49          <div class="feature"><h3>Troubleshooting Techniques</h3><p>Resolve operational issues and support day-to-day platform use.</p></div>
50          <div class="feature"><h3>Data Management</h3><p>Oversee data practices that keep agency information accurate and usable.</p></div>
51          <div class="feature"><h3>Community Interface Management</h3><p>Manage public-facing community interfaces and engagement tools.</p></div>
52          <div class="feature"><h3>User Management &amp; Permissions</h3><p>Control access, roles, and permissions across agency users.</p></div>
53          <div class="feature"><h3>Agency &amp; Community Security Management</h3><p>Maintain secure agency and community operating standards.</p></div>
54          <div class="feature"><h3>Module Setup &amp; Management</h3><p>Activate and administer OPS modules for operational needs.</p></div>
55          <div class="feature"><h3>Communications Platform Management</h3><p>Support secure messaging and collaboration workflows.</p></div>
56          <div class="feature"><h3>Command Center Setup &amp; Management</h3><p>Configure and maintain the agency Command Center experience.</p></div>
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64          <p class="eyebrow">Certified</p>
65          <h2>CMA Accreditation Standards</h2>
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68          <p>To become an OPS Network™ Certified Master Administrator (CMA), each candidate must be sponsored by a re
68cognized Federal, State, County or local law enforcement agency that is an active OPS Network™ Partner Agency and/or has oversight of at least one OPS Network™ Partner Agency. Each candidate must fulfill the training requirements set forth for CMA Accreditation and abide by the terms and conditions in the CMA program agreement.</p>
69          <p><strong>CMA program completion is required, for at least one agency member, in order for the agency to receive OPS Network Agency Certification.</strong></p>
70          <p>The 8-hour hands-on training portion of the OPS CMA Program takes place every first and third Thursday of the month, in locations to be determined.</p>
71          <p>To inquire about enrolling in the CMA program, consult with your agency to receive more information or contact Online Policing Solutions for training dates and locations.</p>
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73        <div class="feature-grid mt-2 reveal">
74          <div class="feature"><h3>16 Hour Certification</h3><p>Core certification path for new CMAs.</p></div>
75          <div class="feature"><h3>8 Hour Hands-On Training Course</h3><p>In-person training on the first and third Thursday of each month.</p></div>
76          <div class="feature"><h3>10 Hours of Yearly Online Credit Updates</h3><p>Ongoing education to stay current with the platform.</p></div>
77          <div class="feature"><h3>Online Re-Cert</h3><p>Flexible pathways to maintain certification status.</p></div>
78          <div class="feature"><h3>Bi-Annual 8 Hour Hands-On Re-Certification</h3><p>Periodic hands-on re-certification course.</p></div>
79          <div class="feature"><h3>Annual Proficiency Exams</h3><p>Demonstrate continued mastery of CMA responsibilities.</p></div>
80          <div class="feature"><h3>Bi-Annual Credits</h3><p>Credit requirements supporting long-term accreditation.</p></div>
81          <div class="feature"><h3>Sponsorship Required</h3><p>Requires Federal, State, County or Local agency sponsorship.</p></div>
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88        <h2>Ready to learn more about the OPS Network?</h2>
89        <p>Schedule a comprehensive tour with your OPS Regional Representative — no obligation. Or call 1-833-OPS-COPS.</p>
90        <a class="btn btn-primary" href="schedule-tour.html">Schedule a Tour</a>
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