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5    <title>Contact Bia | Questions, Suggestions, and Support</title>
6    <meta name="description" content="Have a question, a suggestion, or a problem with Bia? Send us a message and we will reply as soon as we can. For common issues, the help page has answers right away.">
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20    <meta property="og:title" content="Contact Bia | Questions, Suggestions, and Support" />
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111</head>
112  <body>
113    <div class="container">
114    
115<a class="skipLink" href="#main-content">Skip to main content</a>
116
117
118<div id="biaCircle" style="position:relative;top:-300px;left:250px;z-index:-1;" class="gradientCircle"></div>
119
120
121
122<div class="navBanner hug hsaBannerEl" style="background: linear-gradient(160deg, #e0daff, #e2f9f3);" id="hsaBanner"><a href="/hsa-reimbursement" class="purpleLink">Bia is eligible for purchase with HSA/FSA</a></div>
123
124<div class="navbar  navHasMega" role="navigation">
125    <div class="navTitle">
126        <a class="navbar-brand" style="padding-bottom: 0px;" href="/">
127            
128            <span class="biaTitle" id="navTitle" style="display:inline-block;">Bia</span>
129    </a>
130    
131<svg class="feedbackIconBtn icon icon-tabler icons-tabler-outline icon-tabler-message-2-heart" data-action="c_showLocalizationFeedback" aria-label="Send feedback" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="var(--bia-accent)" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none" /><path d="M8 9h8" /><path d="M8 13h3.5" /><path d="M10.5 19.5l-1.5 -1.5h-3a3 3 0 0 1 -3 -3v-8a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v4" /><path d="M18 22l3.35 -3.284a2.143 2.143 0 0 0 .005 -3.071a2.242 2.242 0 0 0 -3.129 -.006l-.224 .22l-.223 -.22a2.242 2.242 0 0 0 -3.128 -.006a2.143 2.143 0 0 0 -.006 3.071l3.355 3.296" /></svg>
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136
137        <div class="navRightList" id="navList">
138        
139
140  
141            
142            <div class="verticalDropdownContainer navMegaContainer">
143              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="whySelect" class="navLink navActive navMegaTrigger">Why Bia?<svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span><div class="verticalDropdownMenu navMega navMega-why" id="whySelect">
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151      <span class="navMegaLinkTitle">Who We Are<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
152      <span class="navMegaLinkSub">The founder and clinicians behind Bia.</span>
153    </span>
154  </a>
155</li><li class="navMegaItem navMegaItem-feature">
156  <a class="navMegaLink navMegaLink-feature navMegaLink-rose" href="/who-we-help">
157    <span class="biaIconTile biaIconTile-rose navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false">
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160      <span class="navMegaLinkSub">The phobias and anxiety Bia helps with.</span>
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162  </a>
163</li><li class="navMegaItem navMegaItem-feature">
164  <a class="navMegaLink navMegaLink-feature navMegaLink-teal" href="/our-approach">
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168      <span class="navMegaLinkSub">How exposure works in Bia, one step at a time.</span>
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170  </a>
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172    </ul>
173    
174  </div>
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178              
179              
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190      <span class="conditionName">Emetophobia</span>
191      <span class="conditionSub">Fear of vomiting or being sick</span>
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194      <span class="conditionName">Contamination OCD</span>
195      <span class="conditionSub">Intrusive fears of germs &amp; contamination</span>
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197    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="panic">
198      <span class="conditionName">Panic</span>
199      <span class="conditionSub">Sudden intense episodes of fear</span>
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202    
203    
204    
205    
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212
213  
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217      <span class="conditionName">Agoraphobia</span>
218      <span class="conditionSub">Fear of open spaces &amp;
218 leaving home</span>
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220    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="flyingPhobia">
221      <span class="conditionName">Fear of Flying</span>
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225      <span class="conditionName">Fear of Driving</span>
226      <span class="conditionSub">Fear of driving &amp; being behind the wheel</span>
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231  
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235      <span class="conditionName">Social Anxiety</span>
236      <span class="conditionSub">Fear of social situations &amp; judgment</span>
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245    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="schoolPhobia">
246      <span class="conditionName">School Phobia</span>
247      <span class="conditionSub">Struggling or refusing to attend school</span>
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249    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="separationAnxiety">
250      <span class="conditionName">Separation Anxiety</span>
251      <span class="conditionSub">
251Fear of being apart from loved ones</span>
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254      <span class="conditionName">School Performance Anxiety</span>
255      <span class="conditionSub">Anxiety around grades, quizzes &amp; tests</span>
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259  </div>
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261
262  
263  <div class="navMegaIntro">
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266      <span class="navMegaEntryText">
267        <span class="navMegaFeatureName">Help me find my condition</span>
268        <span class="navMegaFeatureSub">Not sure what it&#39;s called? Start here.</span>
269      </span>
270      <span class="navMegaFeatureGo" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
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274      <span class="navMegaEntryText">
275        <span class="navMegaFeatureName">Something Else</span>
276        <span class="navMegaFeatureSub">Set your own goals &amp; build a custom program</span>
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291        <li class="navMegaItem navMegaItem-feature">
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294    <span class="navMegaLinkText">
295      <span class="navMegaLinkTitle">Find a Therapist<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
296      <span class="navMegaLinkSub">Get matched with a therapist who treats phobia.</span>
297    </span>
298  </a>
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304      <span class="navMegaLinkSub">Recovery stories and questions from people like you.</span>
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309      <ul class="navMegaLinks navMegaQuietList">
310        <li class="navMegaItem navMegaItem-quiet">
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323      <span class="navMegaLinkSub">Articles on phobia recovery.</span>
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331      <span class="navMegaLinkSub">What Bia is and how it works.</span>
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340            <div class="verticalDropdownContainer navMegaContainer">
341              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="whoSelect" class="navLink navActive navMegaTrigger">For Adults<svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span><div class="verticalDropdownMenu navMega navMega-who" id="whoSelect">
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353      <span class="navMegaLinkSub">Self-guided, or alongside a therapist.</span>
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356</li><li class="navMegaItem">
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359    <span class="navMegaLinkText">
360      <span class="navMegaLinkTitle">For Teens<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
361      <span class="navMegaLinkSub">Help your teen overcome phobia, at home or with a therapist.</span>
362    </span>
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369      <span class="navMegaLinkSub">Help your child overcome phobia, at home or with a therapist.</span>
370    </span>
371  </a>
372</li><li class="navMegaItem">
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375    <span class="navMegaLinkText">
376      <span class="navMegaLinkTitle">For Schools<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
377      <span class="navMegaLinkSub">Return-to-school plans for counselors and therapists.</span>
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381      </ul>
382      
383      <ul class="navMegaLinks navMegaProviderList">
384        <li class="navMegaItem navMegaItem-feature">
385  <a class="navMegaLink navMegaLink-feature navMegaLink-lav" href="/provider">
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387    <span class="navMegaLinkText">
388      <span class="navMegaLinkTitle">Provider Portal<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
389      <span class="navMegaLinkSub">Deliver and track exposure between sessions.</span>
390    </span>
391  </a>
392</li>
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394      
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398</div></div>
399            
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414              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="smallWhySelect" class="navMegaSmallTrigger"><span class="navMegaSmallLabel">Why Bia?</span><span class="navMegaChevronWrap"><svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span></span><div class="verticalDropdownMenu navMega navMega-why small" id="smallWhySelect">
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419  <a class="navMegaLink navMegaLink-feature navMegaLink-lav" href="/who-we-are">
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422      <span class="navMegaLinkTitle">Who We Are<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
423      <span class="navMegaLinkSub">The founder and clinicians behind Bia.</span>
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426</li><li class="navMegaItem navMegaItem-feature">
427  <a class="navMegaLink navMegaLink-feature navMegaLink-rose" href="/who-we-help">
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431      <span class="navMegaLinkSub">The phobias and anxiety Bia helps with.</span>
432    </span>
433  </a>
434</li><li class="navMegaItem navMegaItem-feature">
435  <a class="navMegaLink navMegaLink-feature navMegaLink-teal" href="/our-approach">
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436<path d="M4 18h4v-4h4v-4h4v-4h4"/></svg></span>
437    <span class="navMegaLinkText">
438      <span class="navMegaLinkTitle">Our Approach<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
439      <span class="navMegaLinkSub">How exposure works in Bia, one step at a time.</span>
440    </span>
441  </a>
442</li>
443    </ul>
444    
445  </div>
446</div></div>
447            <div class="verticalDropdownContainer navMegaSmallContainer">
448              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="smallNavPhobiaSelect" class="navMegaSmallTrigger"><span class="navMegaSmallLabel">Phobia</span><span class="navMegaChevronWrap"><svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span></span><div class="verticalDropdownMenu conditionDropdownMenu navMega navMegaConditions small" id="smallNavPhobiaSelect">
449 <div class="navMegaInner navMegaNoIntro">
450
451  
452  <div class="navMegaGroups">
453  <div class="navMegaCol">
454
455  
456  <div class="conditionGroup conditionGroup-lav" role="group" aria-labelledby="smallNavPhobiaSelectHealth">
457    <div class="conditionGroupLabel" id="smallNavPhobiaSelectHealth">Health &amp; Body</div>
458    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="emetophobia">
459      <span class="conditionName">Emetophobia</span>
460      <span class="conditionSub">Fear of vomiting or being sick</span>
461    </span>
462    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="contaminationOCD">
463      <span class="conditionName">Contamination OCD</span>
464      <span class="conditionSub">Intrusive fears of germs &amp; contamination</span>
465    </span>
466    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="panic">
467      <span class="conditionName">Panic</span>
468      <span class="conditionSub">Sudden intense episodes of fear</span>
469    </span>
470    
471    
472    
473    
474    
475    
476  </div>
477
478  </div>
479  <div class="navMegaCol">
480  
481
482  
483  <div class="conditionGroup conditionGroup-teal" role="group" aria-labelledby="smallNavPhobiaSelectSituations">
484    <div class="conditionGroupLabel" id="smallNavPhobiaSelectSituations">Situations &amp; Environment</div>
485    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="agoraphobia">
486      <span class="conditionName">Agoraphobia</span>
487      <span class="conditionSub">Fear of open spaces &amp;
487 leaving home</span>
488    </span>
489    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="flyingPhobia">
490      <span class="conditionName">Fear of Flying</span>
491      <span class="conditionSub">Fear of flying &amp; air travel</span>
492    </span>
493    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="drivingPhobia">
494      <span class="conditionName">Fear of Driving</span>
495      <span class="conditionSub">Fear of driving &amp; being behind the wheel</span>
496    </span>
497    
498  </div>
499
500  
501  <div class="conditionGroup conditionGroup-amber" role="group" aria-labelledby="smallNavPhobiaSelectSocial">
502    <div class="conditionGroupLabel" id="smallNavPhobiaSelectSocial">Social &amp; Performance</div>
503    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="socialAnxiety">
504      <span class="conditionName">Social Anxiety</span>
505      <span class="conditionSub">Fear of social situations &amp; judgment</span>
506    </span>
507  </div>
508
509  </div>
510  <div class="navMegaCol">
511  
512  <div class="conditionGroup conditionGroup-mint" role="group" aria-labelledby="smallNavPhobiaSelectChildren">
513    <div class="conditionGroupLabel" id="smallNavPhobiaSelectChildren">Children &amp; School</div>
514    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="schoolPhobia">
515      <span class="conditionName">School Phobia</span>
516      <span class="conditionSub">Struggling or refusing to attend school</span>
517    </span>
518    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="separationAnxiety">
519      <span class="conditionName">Separation Anxiety</span>
520      <span class="conditionSub">
520Fear of being apart from loved ones</span>
521    </span>
522    <span role="button" tabindex="0" class="conditionOption" data-action="c_setPhobia" data-args="schoolPerformanceAnxiety">
523      <span class="conditionName">School Performance Anxiety</span>
524      <span class="conditionSub">Anxiety around grades, quizzes &amp; tests</span>
525    </span>
526  </div>
527
528  </div>
529  </div>
530
531  
532  <div class="navMegaIntro">
533    <a class="navMegaFeature navMegaEntry" href="/find-my-condition">
534      <span class="biaIconTile biaIconTile-lav navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><circle cx="10" cy="10" r="7"/><path d="M21 21l-6-6"/></svg></span>
535      <span class="navMegaEntryText">
536        <span class="navMegaFeatureName">Help me find my condition</span>
537        <span class="navMegaFeatureSub">Not sure what it&#39;s called? Start here.</span>
538      </span>
539      <span class="navMegaFeatureGo" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
540    </a>
541    <span role="button" tabindex="0" class="conditionOption navMegaOther navMegaEntry" data-action="c_setPhobia" data-args="customPhobia">
542      <span class="biaIconTile biaIconTile-lav navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M12 5v14"/><path d="M5 12h14"/></svg></span>
543      <span class="navMegaEntryText">
544        <span class="navMegaFeatureName">Something Else</span>
545        <span class="navMegaFeatureSub">Set your own goals &amp; build a custom program</span>
546      </span>
547      <span class="navMegaFeatureGo" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
548    </span>
549  </div>
550
551 </div>
552</div></div>
553            <div class="verticalDropdownContainer navMegaSmallContainer">
554              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="smallResourceSelect" class="navMegaSmallTrigger"><span class="navMegaSmallLabel">Resources</span><span class="navMegaChevronWrap"><svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span></span><div class="verticalDropdownMenu navMega navMega-resources small" id="smallResourceSelect">
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559      <ul class="navMegaLinks navMegaFeatureList">
560        <li class="navMegaItem navMegaItem-feature">
561  <a class="navMegaLink navMegaLink-feature navMegaLink-lav" href="/connect-with-a-therapist">
562    <span class="biaIconTile biaIconTile-lav navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><circle cx="9" cy="7" r="4"/><path d="M3 21v-2a4 4 0 0 1 4-4h4a4 4 0 0 1 4 4v2"/><path d="M15 11l2 2l4-4"/></svg></span>
563    <span class="navMegaLinkText">
564      <span class="navMegaLinkTitle">Find a Therapist<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
565      <span class="navMegaLinkSub">Get matched with a therapist who treats phobia.</span>
566    </span>
567  </a>
568</li><li class="navMegaItem navMegaItem-feature">
569  <a class="navMegaLink navMegaLink-feature navMegaLink-teal" href="/community">
570    <span class="biaIconTile biaIconTile-teal navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M21 14l-3-3h-7a1 1 0 0 1-1-1v-6a1 1 0 0 1 1-1h9a1 1 0 0 1 1 1v10"/><path d="M14 15v2a1 1 0 0 1-1 1h-7l-3 3v-10a1 1 0 0 1 1-1h2"/></svg></span>
571    <span class="navMegaLinkText">
572      <span class="navMegaLinkTitle">Community<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
573      <span class="navMegaLinkSub">Recovery stories and questions from people like you.</span>
574    </span>
575  </a>
576</li>
577      </ul>
578      <ul class="navMegaLinks navMegaQuietList">
579        <li class="navMegaItem navMegaItem-quiet">
580  <a class="navMegaLink navMegaLink-quiet navMegaLink-amber" href="/resources">
581    <span class="biaIconTile biaIconTile-amber navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M3 19a9 9 0 0 1 9 0a9 9 0 0 1 9 0"/><path d="M3 6a9 9 0 0 1 9 0a9 9 0 0 1 9 0"/><path d="M3 6v13"/><path d="M12 6v13"/><path d="M21 6v13"/></svg></span>
582    <span class="navMegaLinkText">
583      <span class="navMegaLinkTitle">All Resources<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
584      <span class="navMegaLinkSub">Books, research, podcasts, and tools.</span>
585    </span>
586  </a>
587</li><li class="navMegaItem navMegaItem-quiet">
588  <a class="navMegaLink navMegaLink-quiet navMegaLink-sky" href="/blog">
589    <span class="biaIconTile biaIconTile-sky navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M4 20h4l10.5-10.5a2.83 2.83 0 1 0-4-4l-10.5 10.5v4"/><path d="M13.5 6.5l4 4"/></svg></span>
590    <span class="navMegaLinkText">
591      <span class="navMegaLinkTitle">Blog<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
592      <span class="navMegaLinkSub">Articles on phobia recovery.</span>
593    </span>
594  </a>
595</li><li class="navMegaItem navMegaItem-quiet">
596  <a class="navMegaLink navMegaLink-quiet navMegaLink-plum" href="/about">
597    <span class="biaIconTile biaIconTile-plum navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><circle cx="12" cy="12" r="9"/><path d="M12 8h.01"/><path d="M11 12h1v4h1"/></svg></span>
598    <span class="navMegaLinkText">
599      <span class="navMegaLinkTitle">About<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
600      <span class="navMegaLinkSub">What Bia is and how it works.</span>
601    </span>
602  </a>
603</li>
604      </ul>
605    </div>
606    
607  </div>
608</div></div>
609            <div class="verticalDropdownContainer navMegaSmallContainer">
610              <span role="button" tabindex="0" data-action="c_toggleDropdown" data-args="smallWhoSelect" class="navMegaSmallTrigger"><span class="navMegaSmallLabel">For Adults</span><span class="navMegaChevronWrap"><svg class="navMegaChevron" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" stroke="var(--bia-accent)" fill="none" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 9l6 6l6 -6"/></svg></span></span><div class="verticalDropdownMenu navMega navMega-who small" id="smallWhoSelect">
611  <div class="navMegaInner navMegaNoIntro">
612    
613    
614    
615    <div class="navMegaSplit">
616      <ul class="navMegaLinks navMegaAudienceList">
617        <li class="navMegaItem">
618  <a class="navMegaLink" href="/">
619    <span class="biaIconTile biaIconTile-lav navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><circle cx="12" cy="7" r="4"/><path d="M6 21v-2a4 4 0 0 1 4-4h4a4 4 0 0 1 4 4v2"/></svg></span>
620    <span class="navMegaLinkText">
621      <span class="navMegaLinkTitle">For Adults<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
622      <span class="navMegaLinkSub">Self-guided, or alongside a therapist.</span>
623    </span>
624  </a>
625</li><li class="navMegaItem">
626  <a class="navMegaLink" href="/forTeens">
627    <span class="biaIconTile biaIconTile-plum navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M4 15a2 2 0 0 1 2-2h1a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2h-1a2 2 0 0 1-2-2l0-3"/><path d="M15 15a2 2 0 0 1 2-2h1a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2h-1a2 2 0 0 1-2-2l0-3"/><path d="M4 15v-3a8 8 0 0 1 16 0v3"/></svg></span>
628    <span class="navMegaLinkText">
629      <span class="navMegaLinkTitle">For Teens<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
630      <span class="navMegaLinkSub">Help your teen overcome phobia, at home or with a therapist.</span>
631    </span>
632  </a>
633</li><li class="navMegaItem">
634  <a class="navMegaLink" href="/forKids">
635    <span class="biaIconTile biaIconTile-amber navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M14 8a2 2 0 0 0-2-2"/><path d="M6 8a6 6 0 1 1 12 0c0 4.97-2.69 9-6 9s-6-4.03-6-9"/><path d="M12 17v1a2 2 0 0 1-2 2h-3a2 2 0 0 0-2 2"/></svg></span>
636    <span class="navMegaLinkText">
637      <span class="navMegaLinkTitle">For Children<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
638      <span class="navMegaLinkSub">Help your child overcome phobia, at home or with a therapist.</span>
639    </span>
640  </a>
641</li><li class="navMegaItem">
642  <a class="navMegaLink" href="/schools">
643    <span class="biaIconTile biaIconTile-sky navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false">
643<path d="M22 9l-10-4l-10 4l10 4l10-4v6"/><path d="M6 10.6v5.4a6 3 0 0 0 12 0v-5.4"/></svg></span>
644    <span class="navMegaLinkText">
645      <span class="navMegaLinkTitle">For Schools<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
646      <span class="navMegaLinkSub">Return-to-school plans for counselors and therapists.</span>
647    </span>
648  </a>
649</li>
650      </ul>
651      
652      <ul class="navMegaLinks navMegaProviderList">
653        <li class="navMegaItem navMegaItem-feature">
654  <a class="navMegaLink navMegaLink-feature navMegaLink-lav" href="/provider">
655    <span class="biaIconTile biaIconTile-lav navMegaTile" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" focusable="false"><path d="M9 5h-2a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h10a2 2 0 0 0 2-2v-12a2 2 0 0 0-2-2h-2"/><rect x="9" y="3" width="6" height="4" rx="2"/><path d="M9 14l2 2l4-4"/></svg></span>
656    <span class="navMegaLinkText">
657      <span class="navMegaLinkTitle">Provider Portal<svg class="navMegaArrow" aria-hidden="true" focusable="false" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"/><path d="M13 6l6 6l-6 6"/></svg></span>
658      <span class="navMegaLinkSub">Deliver and track exposure between sessions.</span>
659    </span>
660  </a>
661</li>
662      </ul>
663      
664    </div>
665    
666  </div>
667</div></div>
668            </div>
669            <div class="navMobileActions">
670              <span class="navMobileBtn navMobileLogin" role="button" tabindex="0" data-action="c_login">Log in</span>
671              <a class="navMobileBtn navMobileStart" href="/getStarted">Get Started</a>
672            </div>
673            </div>
674        
675        </div>
676        </center>
677        </div>
678
679        
680
681    
682    
683    
684    
685    
686    
687</div>
688
689
690<div id="overlay" class="overlay" data-action="c_overlayOff" data-args="overlay" aria-labelledby="loginTitle">
691  <div id="loginOverlay" class="loginOverlay" data-action="c_overlayKill" data-args="this">
692    <div id="loginContainer">
693        <div class="loginTitle" id="loginTitle" role="heading" aria-level="2">Start Your Journey</div>
694        <div id="createProgressMessage" style="display:none;text-align:center;width:100%;" class="loginSwitch">Create an account to save your progress.
695        </div>
696        <div style="text-align:center;width:100%;"><span id="loginSwitch" class="loginSwitch">Have an account?</span> <span class="purpleLink" tabindex="0" data-action='["c_loginSwitch", "c_loginSwitchKey"]' data-action-type='["click","keydown"]' id="loginSwitchLink">Log in</span><span id="loginStatusMessage" class="loginStatusMessage"></span>
697        </div>
698        <input autocomplete="email" type="email" class="emailInput" aria-label="Email Address" data-action="c_loginCreatePasswordKey" data-action-type="keydown" id="emailInput" placeholder="Email Address">
699        <input autocomplete="current-password" aria-label="Password" data-action="c_loginCreatePasswordKey" data-action-type="keydown" type="password" class="passwordInput" id="passwordInput" placeholder="Password">
700        <div id="passwordInput-div" style="background-image:url('https://cdn.biajourney.com/commonAssets/image/eye_off.png')" class="passwordEye " data-action="c_passwordToggle" data-args="passwordInput" aria-label="Show or hide password"></div>
701        
702        <br />
703        
704        <input type="checkbox" class="rememberMeCheckbox" id="rememberMe" data-action="c_rememberMeKey" data-action-type="keydown" style="margin-right:4px;"><label for="rememberMe" class="rememberMeLabel" data-action="c_check" data-args="rememberMe" style="display:inline-block;margin-left">Remember me</label></input>
705        
706        <span class="forgotPasswordLink" id="forgotPassword" tabindex="0" data-action='["c_forgotPassword", "c_forgotPasswordKey"]' data-action-type='["click","keydown"]'>Forgot Password?</span>
707        <div id="generalSubscribeContainer">
708        <input type="checkbox" class="rememberMeCheckbox" id="generalSubscribe" data-action="c_generalSubscribeKey" data-action-type="keydown"><label style="display:inline-block;margin-left" for="generalSubscribe" class="rememberMeLabel" data-action="c_check" data-args="generalSubscribe">Email me reminders and tips to stay on track.</label></input>
709        </div>
710        <div id="childAccountContainer">
711        <input type="checkbox" class="rememberMeCheckbox" id="isChildAccount" data-action='["c_requirePinCookie", "c_childAccountKey"]' data-action-type='["change","keydown"]'><label style="display:inline-block;margin-left" for="isChildAccount" class="rememberMeLabel" data-action="c_childAccountCheck">This account is for a child</label></input>
712        </div>
713        <div id="acceptTermsContainer">
714       <div style="font-size: 14px; color: #3a3a3a; margin-top: 15px;margin-bottom: 15px;text-align:center;line-height:1.2;">We never share your account data with third parties.<br />By creating an account, you agree to our<br /><a href="/terms" class="purpleLink" target="_blank" rel="noopener">Terms of Service</a> and <a href="/privacy" class="purpleLink" target="_blank" rel="noopener">Privacy Policy</a>.
715            </div>
716        </div>
717        <button class="loginSubmitButton" tabindex="0" id="loginSubmit" data-action="c_loginCreateSubmit">Create Account</button>
718    </div>
719    <div id="forgotPasswordContainer" style="display:none;">
720        <div class="loginTitle">Forgot Password</div>
721        <div style="text-align:center;width:100%;"><span class="purpleLink" tabindex="0" data-action='["c_login", "c_loginKey"]' data-action-type='["click","keydown"]' id="loginSwitchLink">Log in</span><span> or </span><span class="purpleLink" tabindex="0" data-action='["c_create", "c_createKey"]' data-action-type='["click","keydown"]' id="loginSwitchLink">Create an Account</span><br />
722        <span id="forgotPasswordStatusMessage" class="forgotPasswordStatusMessage"></span><span tabindex="0" id="forgotPasswordTryAgain" class="purpleLink" style="display:none;" data-action='["c_forgotPasswordSubmit", "c_otpRequestKey"]' data-action-type='["click","keydown"]' data-args="true">Request another code.</span></div>
723        <input autocomplete="email" type="email" class="emailInput" id="forgotPasswordEmailInput" aria-label="Email Address" placeholder="Email Address">
724        <input autocomplete="one-time-code" type="text" class="textInput" id="otpInput" aria-label="One-time code" placeholder="OTP" style="display:none;">
725        <input data-action="c_forgotPasswordPasswordKey" data-action-type="keydown" type="password" class="passwordInput" id="forgotPasswordPasswordInput" aria-label="New Password" placeholder="New Password" style="display:none;">
726        <div style="display:none;" id="forgotPasswordEyeWrapper">
727        <div id="forgotPasswordPasswordInput-div" style="background-image:url('https://cdn.biajourney.com/commonAssets/image/eye_off.png')" class="passwordEye " data-action="c_passwordToggle" data-args="forgotPasswordPasswordInput" aria-label="Show or hide password"></div>
728        </div>
729        <br />
730        
731        <input type="checkbox" data-action="c_fpRememberMeKey" data-action-type="keydown" class="rememberMeCheckbox" id="fpRememberMe" style="display:none;"><label for="fpRememberMe" class="rememberMeLabel" id="fpRememberMeLabel" style="display:none;" data-action="c_check" data-args="fpRememberMe">Remember me</label>
732        
733        <button class="loginSubmitButton" id="forgotPasswordSubmit" tabindex="0" data-action="c_forgotPasswordSubmit">Send Password Reset</button>
734    </div>
735
736    <center>
737
738<div class="divider" style="margin-bottom: 12px;">or continue with</div>
739<div class="social-icon-row">
740    <button class="social-btn-icon" data-action="c_continueWithApple" data-args="Apple" title="Continue with Apple">
741        <img src="https://cdn.biajourney.com/commonAssets/image/mac-os.jpg" alt="Apple" width="24" height="24" loading="lazy" decoding="async">
742    </button>
743
744    <button class="social-btn-icon" data-action="c_continueWithGoogle" data-args="Google" title="Continue with Google">
745        <img src="https://cdn.biajourney.com/commonAssets/image/google.png" alt="Google" width="24" height="24" loading="lazy" decoding="async">
746    </button>
747
748    <button class="social-btn-icon" data-action="c_continueWithF
748acebook" data-args="Facebook" title="Continue with Facebook">
749        <img src="https://cdn.biajourney.com/commonAssets/image/facebook.png" alt="Facebook" width="24" height="24" loading="lazy" decoding="async">
750    </button>
751</div>
752
753
754</a>
755</center>
756    <div style="text-align:center;width:100%;padding-top:16px;" id="overlayHomeLink"><a href="/" class="purpleLink">Home</a></div>
757    <input type="hidden" id="nonce" name="nonce" style="display:none;" value="gAAAAABqvveeYxi1LSwZNby3NzHjPJ-TLsoDaRf4bodylXh7u8S5oYimKriORHPdTi_e4nT3cQaUnSHz-njnAbKz5b0Fq-3TflqTAGoG8FVMbuQSjJA1bkguZt8yzCOFGIrfxdETB3d9sGxsxPVGZYjVc0bBUv7UEN5tFcj0sJtP2gtZLXWWh9XE_2az-spF5aDPDRa9kbRUEu_0uCDnNMl0QBQ6r979UQ==">
758    
759  </div>
760</div>
761
762
763
764
765
766
767
768
769
770<div class="navBanner blank" style="text-align:left;margin-top:0px;">
771<div id="translationFeedback" style="max-height: 0;transition: max-height 0.8s ease;
772    overflow: hidden;text-align:left;">
773
774  
775  <div class="feedbackPanelPad">
776  <div class="feedbackCard">
777
778    
779    <div class="feedbackHead">
780      <p class="feedbackTitle">Send feedback</p>
781      <span class="feedbackClose" data-action="c_closeLocalizationFeedback" aria-label="Close"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M18 6 6 18M6 6l12 12"/></svg></span>
782    </div>
783
784    <div id="feedbackForm">
785      
786      
787      <blockquote class="feedbackQuote">I built Bia after living with phobia for 27 years. I read every piece of feedback and work every day to make it better. Please feel free to share your thoughts, feedback, and suggestions anytime. Thank you for using Bia. I am wishing you the best on your recovery journey.</blockquote>
788      <p class="feedbackQuoteAttribution">Willy, Founder and Fellow in Recovery</p>
789      
790      <label class="feedbackLabel" for="translationFeedbackText">How can we improve this page?</label>
791      <textarea id="translationFeedbackText" class="inputTextArea" aria-describedby="feedbackError"></textarea>
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793      <div id="feedbackError" class="feedbackError" role="alert" data-short="Please add a few more words." data-long="Please keep this under 500 characters."></div>
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801      <p class="feedbackThanks">Thank you, your feedback was submitted. We read every message as soon as possible and use your feedback to make regular additions and improvements to Bia.</p>
802      
803      <p class="feedbackContact">Need to talk to us about something? <a class="purpleLink" href="/contact">Contact Us</a></p>
804    </div>
805
806  </div>
807  </div>
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809</div>
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811
812
813<span id="main-content" tabindex="-1"></span>
814    <div class="beigeWrapper" role="main">
815    <h1 class="h3 mb-3 font-weight-normal inline">Contact Us</h1>
816    <hr />
817    <p>Have a question, suggestion, or need something else? Contact us below. If you have a problem, please checkout the <a class="purpleLink" href="https://biajourney.com/help">help page</a>. If your issue is not solved on the help page, let us know below and we will reply as soon as we can.</p>
818    
819    <label for="contactEmailInput">Your Email:</label><br>
820    <input type="text" id="contactEmailInput" class="textInput short" /><br /><br />
821    
822    <label for="reason">What are you contacting us about?</label>
823    <br />
824    
825    <select name="reason" id="reason">
826      <option value="question">Question</option>
827      <option value="suggestion">Suggestion</option>
828      <option value="problem">Problem</option>
829      <option value="research">Research</option>
830      <option value="other">Other</option>
831    </select>
832    <br />
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