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1several business days.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.shipment-tracking",modifiers:{"shipment-tracking":!0}}],attrs:{block:"",variant:"info"}},[e._v("How do I track my package?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"shipment-tracking",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n After creating your shipment, you will receive an email with a\n link allowing you to track your shipment. You will also receive\n a series of emails and text message alerts with real-time\n shipment progress.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.paperwork",modifiers:{paperwork:!0}}],attrs:{block:"",variant:"info"}},[e._v("Do I need to print paperwork?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"paperwork",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("You do not need to print any paperwork. We will take care of\n all the paperwork once your shipment is picked up by our driver.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.offer-packaging",modifiers:{"offer-packaging":!0}}],attrs:{block:"",variant:"info"}},[e._v("Do you offer packaging?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"offer-packaging",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("We offer FREE cardboard envelopes for documents and we also\n offer robust bubble mailers for Small and Medium sized packages.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.prohibited-items",modifiers:{"prohibited-items":!0}}],attrs:{block:"",variant:"info"}},[e._v("Are there any restricted and prohibited items?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"prohibited-items",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[r("prohibited-items")],1)],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.accepted-payments",modifiers:{"accepted-payments":!0}}],attrs:{block:"",variant:"info"}},[e._v("What are the accepted payment methods?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"accepted-payments",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n We accept credit card payments made with Visa, Master Card and\n American Express.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.when-do-i-pay",modifiers:{"when-do-i-pay":!0}}],attrs:{block:"",variant:"info"}},[e._v("When do I pay?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"when-do-i-pay",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("To finalize the creation of your shipment, we will take a\n pre-authorization amount equivalent to the amount you were\n quoted on. The payment transaction is only confirmed once we\n have picked up the package and validated the package details at\n our warehouse.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.modify-shipment",modifiers:{"modify-shipment":!0}}],attrs:{block:"",variant:"info"}},[e._v("Can I modify my shipment?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"modify-shipment",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("You can modify your shipment if your package has not been\n picked up by our Zendit driver or if your package is at our\n warehouse prior to having it shipped by sending us an email to\n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")])])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.cancel-shipment",modifiers:{"cancel-shipment":!0}}],attrs:{block:"",variant:"info"}},[e._v("Can I cancel a shipment after itâs created?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"cancel-shipment",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n A shipment that has not yet been picked up by our Zendit driver\n can be canceled simply by sending us an email to\n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")]),e._v(". A\n shipment that has been picked up by our Zendit driver and is\n headed to our warehouse, or already there, can be canceled by\n sending us an email to\n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")]),e._v(" as\n long as itâs before 4hpm Eastern Standard Time.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.additional-shipping-fees",modifiers:{"additional-shipping-fees":!0}}],attrs:{block:"",variant:"info"}},[e._v("Are there any additional shipping fees?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"additional-shipping-fees",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Once the package at our warehouse, if we feel that the package\n weight and/or size is inaccurate we may possibly revise the\n pricing by advising you. If information is missing or inaccurate\n in the destination address upon delivery, fees may apply in\n order to request a modification.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.custom-fees",modifiers:{"custom-fees":!0}}],attrs:{block:"",variant:"info"}},[e._v("Are there any custom fees?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"custom-fees",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n If you are shipping a package abroad, the customs authorities in\n the destination country may charge customs fees and taxes to the\n recipient upon delivery, depending on the value of the shipment\n and/or the type of content. Please contact customs in the\n destination country for more information.")])],1)],1)],1)],1)])],1)}),[],!1,null,null,null);t.a=component.exports},1253:function(e,t,r){"use strict";r(492),r(23),r(32),r(123),r(47);
1var o=r(44),n=r(68),d=r(74),c=r(41),l=r(53),m=r(51),col=r(706),v=r(1282),h=r(210),f=r(434),y=r(1279),k=r(1347),w=r(1222),_=r(1178),x=r(1187);function M(e){var t=function(){if("undefined"==typeof Reflect||!Reflect.construct)return!1;if(Reflect.construct.sham)return!1;if("function"==typeof Proxy)return!0;try{return Date.prototype.toString.call(Reflect.construct(Date,[],(function(){}))),!0}catch(e){return!1}}();return function(){var r,o=Object(c.a)(e);if(t){var n=Object(c.a)(this).constructor;r=Reflect.construct(o,arguments,n)}else r=o.apply(this,arguments);return Object(d.a)(this,r)}}var C=function(e,t,r,desc){var o,n=arguments.length,d=n<3?t:null===desc?desc=Object.getOwnPropertyDescriptor(t,r):desc;if("object"===("undefined"==typeof Reflect?"undefined":Object(l.a)(Reflect))&&"function"==typeof Reflect.decorate)d=Reflect.decorate(e,t,r,desc);else for(var i=e.length-1;i>=0;i--)(o=e[i])&&(d=(n<3?o(d):n>3?o(t,r,d):o(t,r))||d);return n>3&&d&&Object.defineProperty(t,r,d),d},j=function(e){Object(n.a)(r,e);var t=M(r);function r(){return Object(o.a)(this,r),t.apply(this,arguments)}return r}(m.Vue);C([Object(m.Prop)({type:Number,required:!0})],j.prototype,"zoom",void 0),C([Object(m.Prop)({type:Array,required:!0})],j.prototype,"paths",void 0),C([Object(m.Prop)({type:Boolean,default:!1})],j.prototype,"darkMode",void 0);var O=j=C([Object(m.Component)({components:{Container:x.b,BCol:col.a,Card:x.a,BCardHeader:v.a,BButton:h.a,BCollapse:f.a,BCardBody:y.a,BCardText:k.a,ServiceAreaMap:w.a,ProhibitedItems:_.a}})],j),z=r(60),component=Object(z.a)(O,(function(){var e=this,t=e.$createElement,r=e._self._c||t;return r("container",{attrs:{darkMode:e.darkMode}},[r("b-col",{attrs:{cols:"12",lg:"12"}},[r("h1",[e._v(e._s(e.$t("nav.faq")))]),e._v(" "),r("div",{staticClass:"accordion",attrs:{role:"tablist"}},[r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.how-it-works",modifiers:{"how-it-works":!0}}],attrs:{block:"",variant:"info"}},[e._v("Comment fonctionne Zendit?\n "),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"how-it-works",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Créez votre expédition en sélectionnant votre destination, la\n taille du colis et l'heure de ramassage désirée. Un\n chauffeur Zendit viendra ramasser votre colis et le remettra à \n l'un de nos transporteurs partenaires pour la livraison\n finale. Vous serez alerté du progrès de votre expédition par\n courriel et texto.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.who-carriers",modifiers:{"who-carriers":!0}}],attrs:{block:"",variant:"info"}},[e._v("Qui sont vos transporteurs?\n "),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"who-carriers",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Nous avons établi des partenariats avec les principales\n entreprises de courrier afin que vos colis soient toujours\n expédiés avec les transporteurs les plus fiables tels FedEx,\n DHL, UPS, Purolator et Postes Canada. Ultimement, le choix du\n transporteur pour votre expédition est basé sur le service\n sélectionné, le taux de satisfaction globale des expéditions\n précédentes de nos clients et surtout, la réputation du\n transporteur pour la destination en question.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.how-many-services",modifiers:{"how-many-services":!0}}],attrs:{block:"",variant:"info"}},[e._v("Combien de services offrez-vous?\n "),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"how-many-services",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Nous proposons toujours 4 services: Postal, Standard, Express et\n Urgent. Le service postal est toujours expédié avec une\n entreprise postale telle que Postes Canada, tandis que les\n services Standard, Express et Urgent sont toujours expédiés avec\n une entreprise de courrier telle FedEx, DHL, UPS et\n Purolator.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.hours-of-operation",modifiers:{"hours-of-operation":!0}}],attrs:{block:"",variant:"info"}},[e._v("Quelles sont vos heures d'opération?\n "),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"hours-of-operation",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Vous pouvez créer votre expédition n'importe quel jour de la\n semaine à tout moment de la journée. Si vous avez besoin\n d'aide, notre équipe d'assistance est disponible du\n lundi au vendredi de 9 h 00 à 17 h 00, heure normale de\n l'Est, pour répondre à vos demandes par courriel. Vous\n pouvez nous contacter à \n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")])])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.where-can-i-use",modifiers:{"where-can-i-use":!0}}],attrs:{block:"",variant:"info"}},[e._v("Où puis-je utiliser Zendit?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"where-can-i-use",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Nos services sont actuellement offerts dans certaines régions de\n la ville de Montréal au Canada. Nous surveillons en permanence\n la demande du marché afin d'élargir notre zone de\n service.")]),e._v(" "),r("service-area-map",{attrs:{paths:e.paths,zoom:e.zoom}})],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.ship-to",modifiers:{"ship-to":!0}}],attrs:{block:"",variant:"info"}},[e._v("Où puis-je expédier?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"ship-to",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Vous pouvez expédier dans plus de 220 pays et territoires à \n travers le monde. Nous avons établi des partenariats avec les\n principales entreprises de courrier afin que vos colis soient\n toujours expédiés avec les transporteurs les plus fiables tels\n que FedEx, DHL, UPS, Purolator et Postes Canada.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.how-many-packages",modifiers:{"how-many-packages":!0}}],attrs:{block:"",variant:"info"}},[e._v("Combien de colis puis-je expédier?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"how-many-packages",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Vous pouvez expédier jusqu'à 3 colis par expédition. Si\n vous avez plus de 3 colis à expédier vers la même destination,\n vous devez créer 2 expéditions séparées.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.maximum-weight",modifiers:{"maximum-weight":!0}}],attrs:{block:"",variant:"info"}},[e._v("\n Quel est le poids maximum autorisé par colis?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"maximum-weight",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Le poids maximum autorisé par colis est de 50 lb ou 23\n kg.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.maximum-size",modifiers:{"maximum-size":!0}}],attrs:{block:"",variant:"info"}},[e._v("Quelle est la taille maximale autorisée par\n colis?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"maximum-size",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Nous autorisons 4 tailles de colis. Petit, moyen, grand et très\n grand. Un petit colis a la taille d'une boîte à chaussures\n tandis qu'un très grand colis a la taille d'une valise\n tel un bagage en soute.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.pickup-times",modifiers:{"pickup-times":!0}}],attrs:{block:"",variant:"info"}},[e._v("Quels sont les horaires de ramassage?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"pickup-times",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Les heures de ramassage sont du Lundi au Dimanche de 10 h 00 à \n 15 h 00, heure normale de l'Est. Veuillez svp prévoir le\n ramassage 1 h 30 avant lâheure de ramassage désiré.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.shipment-insurance",modifiers:{"shipment-insurance":!0}}],attrs:{block:"",variant:"info"}},[e._v("Puis-je faire assurer les articles de mon\n expédition?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"shipment-insurance",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n La plupart des services que nous offrons sont assortis d'une\n responsabilité maximale de 100,00 $ CAN inclus. Vous pouvez\n également souscrire à une assurance supplémentaire si la valeur\n de votre envoi est supérieure à la responsabilité maximale. Le\n montant d'assurance maximal pouvant être souscrit est de 2\n 000 $ CAN / par expédition.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.estimated-transit",modifiers:{"estimated-transit":!0}}],attrs:{block:"",variant:"info"}},[e._v("Quels sont les temps de transit estimés?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"estimated-transit",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Zendit propose 4 services allant de Postal, Standard, Express\n et Urgent. Selon le service et la destination choisis, le temps\n de transit estimé peut varier de 1 à plusieurs jours ouvrables.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.shipment-tracking",modifiers:{"shipment-tracking":!0}}],attrs:{block:"",variant:"info"}},[e._v("Comment suivre mon colis?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"shipment-tracking",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Lors de la création de votre envoi, vou
1s recevrez un courriel\n avec un hyperlien qui vous permettra de suivre votre expédition.\n Vous recevrez également des courriels et des alertes par texto\n pour connaître le progrès de votre expédition en temps\n réel.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.paperwork",modifiers:{paperwork:!0}}],attrs:{block:"",variant:"info"}},[e._v("Dois-je imprimer des documents?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"paperwork",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Vous n'avez pas besoin d'imprimer des documents. Nous\n nous occuperons de tous les documents une fois votre expédition\n récupérée par notre chauffeur.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.offer-packaging",modifiers:{"offer-packaging":!0}}],attrs:{block:"",variant:"info"}},[e._v("Offrez-vous des emballages?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"offer-packaging",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Nous proposons des enveloppes en carton GRATUITES pour les\n documents et nous proposons également des enveloppes à bulles\n robustes pour les colis de petite et moyenne taille.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.prohibited-items",modifiers:{"prohibited-items":!0}}],attrs:{block:"",variant:"info"}},[e._v("Y a-t-il des articles interdits ou sujets à des\n restrictions?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"prohibited-items",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[r("prohibited-items")],1)],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.accepted-payments",modifiers:{"accepted-payments":!0}}],attrs:{block:"",variant:"info"}},[e._v("Quels sont les modes de paiement acceptés?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"accepted-payments",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Nous acceptons les paiements par carte de crédit Visa, Master\n Card et American Express.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.when-do-i-pay",modifiers:{"when-do-i-pay":!0}}],attrs:{block:"",variant:"info"}},[e._v("A quel moment mon paiement est-il prélevé?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"when-do-i-pay",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Lorsque votre expédition est créée, un montant de\n préautorisation est pris sur votre carte de crédit. La\n transaction sera complétée et payé seulement lorsque nous aurons\n ramassé le colis et validé les détails de ce dernier dans notre\n entrepôt.\n ")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.modify-shipment",modifiers:{"modify-shipment":!0}}],attrs:{block:"",variant:"info"}},[e._v("Puis-je modifier mon expédition?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"modify-shipment",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("Vous pouvez modifier votre expédition seulement si le colis nâa\n pas été ramassé ou si le colis se trouve encore dans notre\n entrepôt avant dâêtre expédié en nous écrivant à \n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")])])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.cancel-shipment",modifiers:{"cancel-shipment":!0}}],attrs:{block:"",variant:"info"}},[e._v("Puis-je annuler une expédition que j'ai\n créée?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"cancel-shipment",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Si l'expédition n'a pas été récupérée par notre\n chauffeur Zendit, vous pouvez l'annuler en nous envoyant un\n courriel à \n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")]),e._v(". Si\n l'expédition a été ramassée par notre chauffeur Zendit et si\n elle est en route ou déjà à notre entrepôt, vous pouvez\n l'annuler, la journée même tant qu'il est avant 16 h 00,\n heure normale de l'Est en nous envoyant un courriel à \n "),r("a",{attrs:{href:"mailto:[email protected]"}},[e._v("[email protected]")]),e._v(". Nous\n allons à ce moment ci retourner votre expédition dans les plus\n brefs délais possible.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.additional-shipping-fees",modifiers:{"additional-shipping-fees":!0}}],attrs:{block:"",variant:"info"}},[e._v("Y a-t-il des frais supplémentaires\n dâexpédition?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"additional-shipping-fees",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Une fois lâexpédition à notre entrepôt, si nous jugeons que le\n poids et/ou la taille entrée du colis est inexact nous allons\n vous contactez et vous aviser dâune possible révision de prix.\n Si des informations sont manquantes ou inexactes dans\n l'adresse de destination lors de la livraison, des frais\n peuvent s'appliquer afin de demander une\n modification.")])],1)],1)],1),e._v(" "),r("card",{attrs:{"no-body":"",darkMode:e.darkMode}},[r("b-card-header",{staticClass:"p-1",attrs:{"header-tag":"header",role:"tab"}},[r("b-button",{directives:[{name:"b-toggle",rawName:"v-b-toggle.custom-fees",modifiers:{"custom-fees":!0}}],attrs:{block:"",variant:"info"}},[e._v("Y a-t-il des frais pour les douanes?"),r("font-awesome-icon",{attrs:{icon:"chevron-down"}})],1)],1),e._v(" "),r("b-collapse",{attrs:{id:"custom-fees",accordion:"my-accordion",role:"tabpanel"}},[r("b-card-body",[r("b-card-text",[e._v("\n Si vous expédiez un colis à lâétranger, il se peut que les\n autorités douanières du pays de destination charges des frais de\n douanes et taxes au destinataire lors de la livraison tout\n dépen
1damment de la valeur de lâexpédition et/ou du type de\n contenu. Veuillez contacter les douanes du pays de destination\n pour de plus amples renseignements.")])],1)],1)],1)],1)])],1)}),[],!1,null,null,null);t.a=component.exports},1359:function(e,t,r){"use strict";r.r(t);r(23),r(32),r(123),r(47),r(45);var o=r(14),n=r(44),d=r(66),c=r(68),l=r(74),m=r(41),v=r(53),h=r(51),f=r(1076),y=r(1169),k=r(1077),w=r(1252),_=r(1253);function x(e){var t=function(){if("undefined"==typeof Reflect||!Reflect.construct)return!1;if(Reflect.construct.sham)return!1;if("function"==typeof Proxy)return!0;try{return Date.prototype.toString.call(Reflect.construct(Date,[],(function(){}))),!0}catch(e){return!1}}();return function(){var r,o=Object(m.a)(e);if(t){var n=Object(m.a)(this).constructor;r=Reflect.construct(o,arguments,n)}else r=o.apply(this,arguments);return Object(l.a)(this,r)}}var M=function(e,t,r,desc){var o,n=arguments.length,d=n<3?t:null===desc?desc=Object.getOwnPropertyDescriptor(t,r):desc;if("object"===("undefined"==typeof Reflect?"undefined":Object(v.a)(Reflect))&&"function"==typeof Reflect.decorate)d=Reflect.decorate(e,t,r,desc);else for(var i=e.length-1;i>=0;i--)(o=e[i])&&(d=(n<3?o(d):n>3?o(t,r,d):o(t,r))||d);return n>3&&d&&Object.defineProperty(t,r,d),d},C=function(e){Object(c.a)(l,e);var t,r=x(l);function l(){return Object(n.a)(this,l),r.apply(this,arguments)}return Object(d.a)(l,[{key:"asyncData",value:(t=Object(o.a)(regeneratorRuntime.mark((function e(t){var r;return regeneratorRuntime.wrap((function(e){for(;;)switch(e.prev=e.next){case 0:return r=t.store,e.prev=1,e.next=4,r.dispatch("serviceArea/checkServiceArea",{postalCode:"H2E 2N1",countryCode:"CA"});case 4:e.next=9;break;case 6:e.prev=6,e.t0=e.catch(1),console.log("Error 1",e.t0);case 9:case"end":return e.stop()}}),e,null,[[1,6]])}))),function(e){return t.apply(this,arguments)})},{key:"isEnglish",get:function(){return"en"===this.$i18n.locale}},{key:"isDarkMode",get:function(){return this.$device.isMobile}}]),l}(f.a);M([Object(h.State)("serviceArea")],C.prototype,"serviceArea",void 0);var j=C=M([Object(h.Component)({components:{PageHeader:y.a,Container:k.a,EnglishFaq:w.a,FrenchFaq:_.a},middleware:["checkProtected"]})],C),O=r(60),component=Object(O.a)(j,(function(){var e=this.$createElement,t=this._self._c||e;return t("div",[t("page-header"),this._v(" "),t("container",[this.isEnglish?t("english-faq",{attrs:{paths:this.serviceArea.serviceAreaPoints,darkMode:this.isDarkMode,zoom:10}}):t("french-faq",{attrs:{paths:this.serviceArea.serviceAreaPoints,darkMode:this.isDarkMode,zoom:10}})],1)],1)}),[],!1,null,null,null);t.default=component.exports}}]);
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