https://thestreamlinefactory.com/assets/PrivacyPolicyPage-rGkDxDlW.js

1import{j as e}from"./react-vendor-C-_weJGF.js";import{L as r}from"./LegalPageLayout-ebwTteib.js";import"./index-sHdJRwRo.js";import"./query-DA-B5yju.js";import"./radix-CMA3xQgM.js";import"./icons-BZJMmL1V.js";import"./supabase-BppBjPB2.js";import"./motion-CfmjrLVm.js";const s=[{id:"info-collected",label:"1. Information We Collect"},{id:"use",label:"2. How We Use Information"},{id:"share",label:"3. How We Share Information"},{id:"sms",label:"4. SMS Consent and Phone Numbers"},{id:"cookies",label:"5. Cookies and Tracking"},{id:"retention",label:"6. Data Retention"},{id:"security",label:"7. Data Security"},{id:"rights",label:"8. User Choices and Rights"},{id:"children",label:"9. Children’s Privacy"},{id:"third-party",label:"10. Third-Party Links"},{id:"apps",label:"11. App Store and Mobile App Data"},{id:"changes",label:"12. Changes to This Policy"},{id:"contact",label:"13. Contact Us"}];function p(){return e.jsxs(r,{title:"Privacy Policy",description:"How Streamline Factory Inc. collects, uses, protects, and shares information across its websites, apps, SMS services, and SaaS platforms.",seoTitle:"Privacy Policy | Streamline Factory Inc.",seoDescription:"Learn how Streamline Factory Inc. collects, uses, protects, and shares information across its websites, apps, SMS services, SaaS platforms, and roof report services.",slug:"privacy-policy",toc:s,children:[e.jsx("p",{children:"Streamline Factory Inc. (“Streamline Factory,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, use our software applications, purchase services, submit orders, communicate with us, or interact with any of our products, including Roof Report 360 and other Streamline Factory platforms."}),e.jsx("p",{children:"By using our websites, apps, or services, you agree to the practices described in this Privacy Policy."}),e.jsx("h2",{id:"info-collected",children:"1. Information We Collect"}),e.jsx("p",{children:"We may collect the following types of information:"}),e.jsx("h3",{children:"Account Information"}),e.jsx("p",{children:"Name, business name, email address, phone number, username, password, billing details, and account preferences."}),e.jsx("h3",{children:"Order and Service Information"}),e.jsx("p",{children:"Roof report orders, property addresses, service selections, uploaded files, report preferences, vendor assignments, order status, support requests, and related transaction details."}),e.jsx("h3",{children:"Payment Information"}),e.jsx("p",{children:"Payments are processed through third-party payment providers such as Stripe. We do not store full credit card numbers on our servers. Payment providers may collect billing information, card details, and transaction records according to their own privacy policies."}),e.jsx("h3",{children:"Communication Information"}),e.jsx("p",{children:"Emails, support requests, phone calls, SMS messages, chat messages, form submissions, and other communications you send to us."}),e.jsx("h3",{children:"SMS and Phone Information"}),e.jsx("p",{children:"If you opt in to receive SMS messages, we may collect your phone number, consent records, message history, delivery status, and opt-out status."}),e.jsx("h3",{children:"Technical and Usage Information"}),e.jsx("p",{children:"IP address, browser type, device type, operating system, pages visited, referring URLs, app activity, session information, cookies, analytics data, and diagnostic logs."}),e.jsx("h3",{children:"Uploaded Content"}),e.jsx("p",{children:"Photos, documents, reports, sketches, measurements, property information, claim-related files, and other materials uploaded by users."}),e.jsx("h3",{children:"Location and Property Information"}),e.jsx("p",{children:"Property addresses, service locations, GPS-derived or manually entered location data, and related geospatial information when needed to provide our services."}),e.jsx("h2",{id:"use",children:"2. How We Use Information"}),e.jsx("p",{children:"We use collected information to:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"Provide, operate, and improve our websites, apps, and services."}),e.jsx("li",{children:"Process orders, payments, subscriptions, and service requests."}),e.jsx("li",{children:"Generate, manage, and deliver roof reports, measurement reports, and related services."}),e.jsx("li",{children:"Create and manage user accounts."}),e.jsx("li",{children:"Communicate with customers, vendors, and users."}),e.jsx("li",{children:"Send transactional messages, service updates, notifications, and support responses."}),e.jsx("li",{children:"Send SMS messages only when users have opted in or where otherwise permitted."}),e.jsx("li",{children:"Route orders to vendors or service providers."}),e.jsx("li",{children:"Monitor vendor performance and service delivery."}),e.jsx("li",{children:"Improve security, prevent fraud, and protect our platforms."}),e.jsx("li",{children:"Analyze website and app performance."}),e.jsx("li",{children:"Comply with legal, regulatory, tax, and contractual obligations."}),e.jsx("li",{children:"Support advertising, attribution, and marketing measurement where permitted."})]}),e.jsx("h2",{id:"share",children:"3. How We Share Information"}),e.jsx("p",{children:"We may share information with:"}),e.jsx("h3",{children:"Service Providers"}),e.jsx("p",{children:"Companies that help us operate our business, including hosting providers, payment processors, communication platforms, analytics providers, email providers, SMS providers, and customer support tools."}),e.jsx("h3",{children:"Vendors and Contractors"}),e.jsx("p",{children:"When necessary to fulfill an order or provide a service, we may share relevant order, property, report, and contact information with approved vendors or contractors."}),e.jsx("h3",{children:"Payment Processors"}),e.jsx("p",{children:"Payment information may be processed by third-party payment providers such as Stripe."}),e.jsx("h3",{children:"Communication Providers"}),e.jsx("p",{children:"SMS, phone, and messaging data may be processed by providers such as Twilio, Telnyx, or similar communication platforms."}),e.jsx("h3",{children:"Analytics and Advertising Partners"}),e.jsx("p",{children:"We may use analytics and advertising tools to understand website traffic, measure campaign performance, improve services, and support marketing efforts."}),e.jsx("h3",{children:"Legal and Compliance Purposes"}),e.jsx("p",{children:"We may disclose information when required by law, subpoena, court order, government request, regulatory obligation, or to protect our rights, users, property, or safety."}),e.jsx("h3",{children:"Business Transfers"}),e.jsx("p",{children:"If Streamline Factory Inc. is involved in a merger, acquisition, financing, sale of assets, or business transfer, information may be transferred as part of that transaction."}),e.jsx("h2",{id:"sms",children:"4. SMS Consent and Phone Numbers"}),e.jsx("p",{children:"If you provide your phone number and opt in to receive SMS messages, we may send transactional, service-related, or account-related text messages."}),e.jsxs("div",{className:"legal-callout",children:[e.jsx("p",{className:"!mb-2",children:e.jsx("strong",{children:"SMS consent is not sold, rented, or shared with third parties for unrelated third-party marketing purposes."})}),e.jsxs("p",{className:"!mb-0",children:["You may opt out of SMS messages at any time by replying ",e.jsx("strong",{children:"STOP"}),". You may request help by replying ",e.jsx("strong",{children:"HELP"}),". Message and data rates may apply."]})]}),e.jsx("h2",{id:"cookies",children:"5. Cookies and Tracking Technologies"}),e.jsx("p",{children:"We may use cookies, pixels, tags, and similar technologies to:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"Operate the website."}),e.jsx("li",{children:"Remember user preferences."}),e.jsx("li",{children:"Analyze traffic and performance."}),e.jsx("li",{children:"Improve marketing and advertising."}),e.jsx("li",{children:"Measure conversions."}),e.jsx("li",{children:"Detect fraud and improve security."})]}),e.jsx("p",{children:"Users may adjust browser settings to refuse cookies, but some website features may not function properly."}),e.jsx("h2",{id:"retention",children:"6. Data Retention"}),e.jsx("p",{children:"We retain information as long as necessary to:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"Provide services."}),e.jsx("li",{children:"Maintain business records."}),e.jsx("li",{children:"Comply with legal and tax obligations."}),e.jsx("li",{children:"Resolve disputes."}),e.jsx("li",{children:"Enforce agreements."}),e.jsx("li",{children:"Improve security."}),e.jsx("li",{children:"Support customer service and reporting history."})]}),e.jsx("p",{children:"Uploaded reports, order records, transaction history, and communication logs may be retained for business, compliance, and audit purposes."}),e.jsx("h2",{id:"security",children:"7. Data Security"}),e.jsx("p",{children:"We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security."}),e.jsx("h2",{id:"rights",children:"8. User Choices and Rights"}),e.jsx("p",{children:"Depending on your location, you may have rights to:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"Access personal information."}),e.jsx("li",{children:"Correct inaccurate information."}

1),e.jsx("li",{children:"Request deletion of certain information."}),e.jsx("li",{children:"Object to certain processing."}),e.jsx("li",{children:"Withdraw consent where processing is based on consent."}),e.jsx("li",{children:"Opt out of marketing communications."}),e.jsx("li",{children:"Opt out of SMS messages by replying STOP."})]}),e.jsxs("p",{children:["To submit a request, visit our ",e.jsx("a",{href:"/data-deletion",children:"Data Deletion Request"})," page or contact us at ",e.jsx("a",{href:"mailto:[email protected]",children:"[email protected]"}),"."]}),e.jsx("h2",{id:"children",children:"9. Children’s Privacy"}),e.jsx("p",{children:"Our services are intended for business and professional users. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child, we will take appropriate steps to delete it."}),e.jsx("h2",{id:"third-party",children:"10. Third-Party Links"}),e.jsx("p",{children:"Our websites and apps may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites."}),e.jsx("h2",{id:"apps",children:"11. App Store and Mobile App Data"}),e.jsx("p",{children:"If you use one of our mobile applications, we may collect app usage data, device information, crash logs, account information, uploaded content, location-related information, and communication data as needed to provide app functionality."}),e.jsx("p",{children:"Mobile app users may also be subject to Apple App Store or Google Play privacy disclosures."}),e.jsx("h2",{id:"changes",children:"12. Changes to This Privacy Policy"}),e.jsx("p",{children:"We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes are posted means you accept the updated policy."}),e.jsx("h2",{id:"contact",children:"13. Contact Us"}),e.jsxs("p",{children:["Streamline Factory Inc.",e.jsx("br",{}),"Website: ",e.jsx("a",{href:"https://thestreamlinefactory.com",target:"_blank",rel:"noreferrer",children:"https://thestreamlinefactory.com"}),e.jsx("br",{}),"Email: ",e.jsx("a",{href:"mailto:[email protected]",children:"[email protected]"})]})]})}export{p as default};