https://www.notionflow.io/assets/refund-policy-DgbkF9hg.js

1import{j as e,L as s}from"./index-CWvV5cvI.js";function r(){return e.jsx("section",{className:"pt-32 pb-24 relative",children:e.jsxs("div",{className:"max-w-3xl mx-auto px-5",children:[e.jsxs("div",{className:"mb-14",children:[e.jsx(s,{to:"/",className:"text-xs text-white/30 hover:text-white/50 transition-colors mb-6 inline-block",children:"← Back to Home"}),e.jsx("h1",{className:"text-3xl sm:text-4xl text-white mb-4 tracking-tight",style:{fontFamily:"'Space Grotesk', sans-serif"},children:"Refund Policy"}),e.jsx("p",{className:"text-sm text-white/25",children:"Last updated: May 21, 2026"})]}),e.jsxs("div",{className:"space-y-10",children:[e.jsxs(t,{title:"The Short Version",children:[e.jsxs("p",{children:["Every paid NotionFlow subscription comes with a"," ",e.jsx("strong",{className:"text-white/70",children:"14-day, no-questions-asked refund window"})," ","from the date of purchase. If the tool isn't working for you, email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-white/55 hover:text-white/75 transition-colors",children:"[email protected]"})," ","within 14 days and we'll refund you in full."]}),e.jsx("p",{children:"After 14 days, you can cancel anytime to stop the next renewal, but the current billing period is non-refundable."})]}),e.jsxs(t,{title:"What's Covered",children:[e.jsx("p",{children:"This refund policy applies to:"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 mt-2",children:[e.jsx("li",{children:"Any paid Pro subscription for a NotionFlow extension (Clipper, DailyFlow, FocusFlow, Tuner, etc.) — monthly or annual."}),e.jsx("li",{children:"The NotionFlow Suite subscription (monthly or annual)."}),e.jsx("li",{children:"One-time purchases of products like Minimal Quote."})]})]}),e.jsxs(t,{title:"Monthly Subscriptions",children:[e.jsxs("p",{children:["If you're inside the 14-day window from your"," ",e.jsx("em",{children:"initial"})," purchase, email support and we'll refund the most recent payment in full."]}),e.jsxs("p",{children:[e.jsx("strong",{className:"text-white/70",children:"Subsequent monthly renewals are non-refundable"})," ","— but you can cancel anytime from your"," ",e.jsx("a",{href:"https://app.notionflow.io",target:"_blank",rel:"noopener noreferrer",className:"text-white/55 hover:text-white/75 transition-colors",children:"account dashboard"})," ","and Pro access continues through the end of the period you've already paid for, then drops to the free tier."]})]}),e.jsxs(t,{title:"Annual Subscriptions",children:[e.jsxs("p",{children:["If you're inside the 14-day window from your"," ",e.jsx("em",{children:"initial"})," annual purchase, email support and we'll refund the annual payment in full."]}),e.jsxs("p",{children:[e.jsx("strong",{className:"text-white/70",children:"After 14 days, annual subscriptions are non-refundable"})," ","for the current year. You can still cancel to prevent the next year's charge, and Pro access continues through the end of the current annual period."]}),e.jsx("p",{children:"We don't pro-rate annual refunds — the discount you get for annual billing (~20% off the monthly equivalent) is offered in exchange for the year-long commitment."})]}),e.jsxs(t,{title:"Subscription Renewals",children:[e.jsx("p",{children:"Every paid subscription renews automatically at the end of its billing period unless you cancel beforehand. We email a reminder ahead of annual renewals."}),e.jsxs("p",{children:["If you forget to cancel and the renewal charge surprises you, email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-white/55 hover:text-white/75 transition-colors",children:"[email protected]"})," ","within 14 days of the renewal and we'll refund the charge and cancel the subscription. This is a one-time courtesy per subscription."]})]}),e.jsxs(t,{title:"How to Request a Refund",children:[e.jsxs("p",{children:["Email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-white/55 hover:text-white/75 transition-colors",children:"[email protected]"})," ","from the address you used at checkout. Include:"]}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 mt-2",children:[e.jsx("li",{children:"The product / extension name."}),e.jsx("li",{children:"Approximate date of purchase."}),e.jsx("li",{children:"(Optional but helpful) a sentence on what didn't work for you — feedback helps us improve."})]}),e.jsx("p",{children:"We process refunds within 2 business days. Stripe usually returns the funds to your card within 5–10 business days after that."}),e.jsxs("p",{children:["You can also use the"," ",e.jsx(s,{to:"/support?type=other",className:"text-white/55 hover:text-white/75 transition-colors",children:"support form"}

1)," ","if you prefer — same destination."]})]}),e.jsxs(t,{title:"Refunds We Don't Honour",children:[e.jsx("p",{children:"This policy doesn't cover:"}),e.jsxs("ul",{className:"list-disc list-inside space-y-2 mt-2",children:[e.jsx("li",{children:"Refund requests outside the 14-day initial-purchase window."}),e.jsxs("li",{children:["Accounts terminated for abuse, fraud, or violation of our"," ",e.jsx(s,{to:"/terms",className:"text-white/55 hover:text-white/75 transition-colors",children:"Terms of Service"}),"."]}),e.jsx("li",{children:"Chargebacks filed without first contacting support — if you file a Stripe dispute instead of emailing us, we'll permanently disable the account and contest the dispute with Stripe."})]})]}),e.jsx(t,{title:"Questions",children:e.jsxs("p",{children:["Anything that isn't covered here, or anything that feels borderline — just email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-white/55 hover:text-white/75 transition-colors",children:"[email protected]"}),". We default to being reasonable. The goal of this policy is clarity, not loopholes."]})})]})]})})}function t({title:i,children:n}){return e.jsxs("div",{className:"rounded-xl p-6 sm:p-8",style:{background:"linear-gradient(170deg, rgba(255,255,255,0.03) 0%, rgba(12,12,30,0.6) 100%)",border:"1px solid rgba(255,255,255,0.05)"},children:[e.jsx("h3",{className:"text-white/90 text-lg mb-4",style:{fontFamily:"'Space Grotesk', sans-serif"},children:i}),e.jsx("div",{className:"space-y-3 text-sm text-white/35",style:{lineHeight:1.75},children:n})]})}export{r as RefundPolicyPage};