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1ome to a stop. As you pedal, a small electric motor adds assistance to boost momentum, making it easier to go long distances or ride up steep climbs.")},{q:(0,a.I_)("What is the max speed of a Bike San Joaquin E-Bike?"),a:(0,a.I_)("Our bikes can reach a maximum speed of about 16 miles per hour.")},{q:(0,a.I_)("I want to ride a Bike San Joaquin E-Bike. How do I get started?"),a:(0,a.J0)("Network access is currently available to University of Pacific students, faculty and staff, Visionary Homebuilders residents and Calaveras Quarters residents. These eligible groups can activate their account for $5 and receive up to 150 minutes of use per day. Not a member of these groups? %s to learn more about our Long Term Lending Subscription program.",[(0,o.jsx)("a",{href:(0,a.I_)("https://www.bikesanjoaquin.org/lending"),style:{color:r.lU,textDecoration:"underline"},children:(0,a.I_)("Click here")})])},{q:(0,a.I_)("How do I book a Bike San Joaquin E-Bike?"),a:(0,a.I_)("Once you set up your account, you can use the app to find and scan an available bike. The QR codes that you can use to scan and book your bike are located on the lock of the bike, as well as the small plate between the handlebars.")},{q:(0,a.I_)("How do I unlock a Bike San Joaquin E-Bike?"),a:(0,a.I_)("After you\u2019ve scanned the bike and started the trip, tap on the unlock button and the rear wheel lock will open. Be sure to secure the end loop of the lock tether to the hook under the bike seat to keep the tether from tangling in the rear spokes during your ride.")},{q:(0,a.I_)("Is there anything I should do before I start riding the bike?"),a:(0,a.I_)("If needed you can adjust the seat height for comfort. Always be sure to test the brakes and e-assist before going on your way and don\u2019t forget to wear a helmet.")},{q:(0,a.I_)("Can I end my trip anywhere in the city?"),a:(0,a.I_)("No. Bike San Joaquin is a round trip bikeshare service. All trips must end at the same hub you picked the bike up from.")},{q:(0,a.I_)("How do I end my trip?"),a:(0,a.I_)("To end your trip, ride back to the hub from which you started and use the available racks to lock up your bike. Wrap the tether around the rack and insert the end loop into the wheel lock. Once the end loop is inserted, close the lock ring using the tab on the left side. The app will verify that you are back where you started, and that the bike is locked. Choose to end the trip in the app and you will be prompted to take a photo of the parked bike. Please make sure the photo is taken from the rear of the bike, clearly showing the tether wrapped around the rack and inserted in the closed wheel lock.")},{q:(0,a.I_)("How much does it cost to use a Bike San Joaquin E-Bike?"),a:(0,a.I_)("U of P students, faculty and staff, Visionary Homebuilder Residents and can activate their account for $5. They will receive 150 minutes of usage per day. Should they go over their daily minutes they will be charged at a rate of $0.17/minute for use.")},{q:(0,a.I_)("Is there a minimum age to ride a Bike San Joaquin E-Bike?"),a:(0,a.I_)("All riders must be at least 18 years of age.")},{q:(0,a.I_)("Can I book more than one Bike San Joaquin E-Bike at a time?"),a:(0,a.I_)("In order to help secure our network, only one bike can be checked out per rider.")},{q:(0,a.I_)("What if I have questions or issues?"),a:(0,a.J0)("You may contact us via %s or by tapping the \u201c?\u201d icon in the upper right of the app.",[(0,o.jsx)("a",{href:(0,a.I_)("[email protected]"),style:{color:r.lU,textDecoration:"underline"},children:(0,a.I_)("[email protected]")})])},{q:(0,a.I_)("How long does the boost last on a fully charged Bike San Joaquin E-Bike?"),a:(0,a.I_)("Depending on the weight of the rider and elevation changes of the ride, the boost should last anywhere in between 20 to 30 miles.")},{q:(0,a.I_)("Do Bike San Joaquin E-Bikes work when the battery loses its charge?"),a:(0,a.I_)("Our bikes are designed to be ridden as a normal pedal bike should the boost run out. It is not as easy a ride without the pedal assist, but it will still get you around town.")},{q:(0,a.I_)("Can I make a mid trip stop outside of a hub?"),a:(0,a.I_)("Yes, just be sure to secure and lock the Bike San Joaquin E-Bike to a bike rack. While the bike is locked, no one else can book the bike but you will be charged normal usage rates. After you have run your errand, choose to unlock the bike in the app to ride to your destination hub.")},{q:(0,a.I_)("Is there a minimum or maximum height?"),a:(0,a.I_)("With our adjustable seats, our bikes can be ridden comfortably by anyone between 5\u2019 and 6\u20195\u201d.")},{q:(0,a.I_)("Is there a maximum weight limit?"),a:(0,a.I_)("We do not recommend riding our bikes if you exceed 250lbs.")}]},{categoryName:(0,a.I_)("Troubleshooting"),questionAnswers:[{q:(0,a.I_)("What do I do if the bike I book does not unlock?"),a:(0,a.J0)("Unlocking issues can be caused by spoke pressure on the lock or a connection error between the app and bike's lock. Should you have an issue unlocking a bike in the future, please do the following: %s",[(0,o.jsxs)("ul",{children:[(0,o.jsx)("li",{children:(0,a.I_)("Make sure the wheel lock is not resting against one of the spokes on the rear tire. 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Please note, the loss of pedal assistance is not a mechanical issue.")},{q:(0,a.I_)("What do I do if the bike loses pedal assistance?"),a:(0,a.I_)("Fortunately, our bikes are designed to be ridden as regular pedal bikes. Return the bike to the hub from which you started and book another bike if needed.")}]}];return(0,o.jsx)(o.Fragment,{children:(0,o.jsxs)(n.Z,{sectionId:"FAQ",background:r.lS,children:[(0,o.jsxs)(o.Fragment,{children:[(0,o.jsx)("div",{style:{height:2*r.e4}}),(0,o.jsx)("h1",{style:{color:r.lU,textAlign:"center"},children:(0,a.I_)("Frequently asked questions")}),(0,o.jsx)("div",{style:{height:2*r.e4}}),(0,o.jsx)("div",{style:{backgroundColor:"white",borderRadius:"18px",boxShadow:r.AP,padding:r.Cy,color:r.lS},children:e.map((function(e,t){return(0,o.jsxs)("div",{children:[(0,o.jsx)("h3",{style:{color:r.lU},children:e.categoryName}
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